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Communications analyst skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Kevin Trowbridge Ph.D.,
Kevin Trowbridge Ph.D.
Below we've compiled a list of the most critical communications analyst skills. We ranked the top skills for communications analysts based on the percentage of resumes they appeared on. For example, 9.7% of communications analyst resumes contained project management as a skill. Continue reading to find out what skills a communications analyst needs to be successful in the workplace.

15 communications analyst skills for your resume and career

1. Project Management

Here's how communications analysts use project management:
  • Project Management support for upgrades to telephone equipment, installation of new telephone equipment and major reorganizations of staff.
  • Revised weekly email and monthly newsletter format and content based on strategy recommendations to senior project management.

2. PowerPoint

Here's how communications analysts use powerpoint:
  • Created and coordinated PowerPoint presentations and training manuals.
  • Edited/proofed content and graphics using PowerPoint.

3. SharePoint

Here's how communications analysts use sharepoint:
  • Collaborated with team members on a strategy to improve the efficiency of communication request submissions via SharePoint.
  • Developed new back office standard work process for unemployment including new SharePoint for all documentation.

4. Web Content

Here's how communications analysts use web content:
  • Assist with cultivating, editing and managing print and web content, as well as prepare internal and external corporate presentations.
  • Design and develop web content for team consisting of architects in Distributed Systems.

5. Data Analysis

Here's how communications analysts use data analysis:
  • Provided data analysis and utilized incident report computer systems.
  • Distributed report and data analysis to key departments.

6. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how communications analysts use dod:
  • Performed suitability assessments and systematic analysis of current DOD communication systems.
  • Conducted research on critical Air Force and DoD logistics command and control and supply chain management issues.

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7. Photoshop

Here's how communications analysts use photoshop:
  • Designed marketing displays with Photoshop and InDesign for social media websites.
  • Utilized Photoshop to resize and manipulate digital images for use in newsletters, articles and the digital resource library.

8. Press Releases

Here's how communications analysts use press releases:
  • Supported media communications (press, radio and television), created press releases and organized press conferences.
  • Served as media contact and managed the development of articles, press releases and media kits.

9. Event Planning

Here's how communications analysts use event planning:
  • Participated in local grant maker meetings and event planning committees for area nonprofits.
  • Streamlined approval process for publication approval with government entities eliminating waste and redirecting staff and budget toward production and event planning/staffing.

10. External Communications

External communications refer to the exchange of information between the organization one is working with and another organization.

Here's how communications analysts use external communications:
  • Supervised internal and external communications between all VHC departments.
  • Coordinated internal and external communications.

11. Content Management

Here's how communications analysts use content management:
  • Redesign layout, provide content management and update internal corporate newsletter.
  • Developed curriculum and trained over 100 child support agency staff on how to use Content Management System (CMS).

12. Facebook

Here's how communications analysts use facebook:
  • Developed and managed social media strategy and integration on Facebook and Twitter to improve Chamber reach and increase membership.
  • Develop social media/digital media action plan for Facebook, Twitter, YouTube and LinkedIn.

13. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how communications analysts use hr:
  • Directed the execution of comprehensive integrated communication strategy to address global requirements in support of HR program.
  • Work with other groups to help meet the need for HR objectives of the organization.

14. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how communications analysts use troubleshoot:
  • Interpret SWIFT messages daily to troubleshoot trades with multiple SSI's or sensitive markets tags.
  • Configure, test, maintain, monitor and troubleshoot CUCM and Unity Connections.

15. Proofreading

Here's how communications analysts use proofreading:
  • Provided proofreading for various internal documents that ranged from IT based literature, to financial compliance documentation.
top-skills

What skills help Communications Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on communications analyst resumes?

Kevin Trowbridge Ph.D.

Department Chair, Associate Professor of Public Relations, Belmont University

The strategic communication field is broad and deep—just like the career opportunities for aspiring professionals in the field. Work in this area involves internal and external communication in every industry you can imagine. Behind every organization or brand, you’ll find individuals who are managing strategic communication.

The basic skills for entry-level communication practitioners haven’t changed much over the years. Writing, design, and content creation are essential. What has changed are the channels we use to communicate. In addition to the basic skills, new practitioners must understand the places and platforms to communicate with their target audience. And we don’t have to rely only on face-to-face and traditional media like newspapers, magazines, radio, and television to get our messages out. Social media have empowered the consumer to become engaged creators and influencers. And that’s changed the playbook for communication professionals.

It’s important to show your proficiency with basic communication skills and traditional and social media platforms. Even better, if your resume can showcase your real-world experience and the results you’ve achieved, you are sure to stand out from the crowd and get past the initial screening of applicants.

What soft skills should all communications analysts possess?

Kevin Trowbridge Ph.D.

Department Chair, Associate Professor of Public Relations, Belmont University

It’s hard to showcase soft skills on a traditional resume—but it’s not impossible, and there are alternative ways of doing it. In addition to doing the job, employers want someone likable—someone they will enjoy working with. It’s also important to be motivated and self-directed and to be able to prioritize and manage one’s time. Asking good questions is a good thing, but it’s critical to remember that the quality of our questions reflects the quality of our thinking. If you can find the answer to your question with some simple research, do it. This shows that you are a resourceful learner. Of course, being creative and thinking strategically are also soft skills that aspiring communication professionals need. Other soft skills that have come in demand over the past year or so are adaptability and perseverance. You want to show these soft skills—don’t just tell a prospective employer that you have them. Show them through examples and stories. That’s hard to do on a resume. You can do it with a short video on your online portfolio, personal website, or LinkedIn profile.

What hard/technical skills are most important for communications analysts?

Kevin Trowbridge Ph.D.

Department Chair, Associate Professor of Public Relations, Belmont University

Communicating in writing and in oral presentations is a basic skill, but doing so concisely in a manner that captivates and compels your audience is something to work on mastering. It’s also important to be able to write with style. Associated Press (AP) style is an industry-standard for communication professionals. However, it’s critical to learn and apply the ideal style of the communication channel you’re using.

Aspiring communication professionals must be able to use applications for word processing, create presentations, organize data, communicate digitally (e.g., email), and manage tasks and projects. You can do a lot of simple tasks using web-based apps, and that’s what many students have used through school. However, you’ll stand out if you’re a superuser who really knows how to work applications like Microsoft Word, PowerPoint, Excel, and Outlook. These applications are powerhouses—if you know how to use them. If you can work magic with them and do it efficiently, you’re already ahead of the game, and it will make your life so much easier. Of course, other specialized applications may be required by your organization or your position, e.g., design, photography, audio, and video editing software. Be prepared to learn the ones you need. There is plenty of online tutorials that are free or inexpensive.

Another way to set yourself apart is by earning and showcasing you are invested in your own professional development. There are increasing numbers of industry-recognized courses and exams to earn certificates showing your competencies in the profession. For example, seniors or recent graduates could earn the Principles of Public Relations Certificate offered by the Universal Accreditation Board, Public Relations Society of America (PRSA), and its student organization, PRSSA. Google, HubSpot, and Muck Rack are among industry service providers who have developed training programs where students can earn certificates to make them marketable.

What communications analyst skills would you recommend for someone trying to advance their career?

Dr. Annette HolbaDr. Annette Holba LinkedIn profile

Professor of Rhetoric, Plymouth State University

One of the most important changes happening in the communication industry right now is the dawn of AI and its impact to our professions and our personal lives. Understanding what AI is, does, and means and developing skills sets around this knowledge is critical to the future of all kinds of employment especially in the near future. The impact from AI to all of the fields in the communication industry is unavoidable. Whether working with various forms of communication technologies (podcasting, broadcasting, making films, or being a journalist) or engaging in interpersonal communication in an organization (managing people, leading organizational change, working in human resources, or being a sales associate, for example) in person or virtual, AI will play a role in those interactions. Learning how to understand and navigate AI in the workforce will be essential for anyone starting their career. Not being afraid of it and learning how AI can benefit one in the workforce is key to staying relevant and navigating the nuisances of this expansive integrative experience.

What technical skills for a communications analyst stand out to employers?

Michael Goude

Senior Lecturer of Mass Communication, University of North Carolina at Asheville

Most mass media outlets expect employees to be able to do it all, writing, editing, photography, video production. Having a broad spectrum of skills is a requirement. Few firms have the luxury to hire someone for just on specialty.

List of communications analyst skills to add to your resume

Communications analyst skills

The most important skills for a communications analyst resume and required skills for a communications analyst to have include:

  • Project Management
  • PowerPoint
  • SharePoint
  • Web Content
  • Data Analysis
  • DOD
  • Photoshop
  • Press Releases
  • Event Planning
  • External Communications
  • Content Management
  • Facebook
  • HR
  • Troubleshoot
  • Proofreading
  • Communication Strategy
  • HTML
  • Subject Matter Experts
  • Twitter
  • Communications Plan
  • CMS
  • Training Materials
  • Linkedin
  • External Stakeholders
  • Media Research
  • Fact Sheets
  • Target Audience
  • National Security
  • Business Development
  • Unified Communications
  • IP
  • Web Pages
  • Communication Materials
  • Business Processes
  • Internal Clients
  • Media Management
  • VoIP
  • PBX
  • Intranet Site
  • Promotional Materials
  • SEO
  • YouTube
  • ROI
  • Social Media Sites
  • Windows
  • Avaya
  • Medicare
  • IVR

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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