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Communications analyst skills for your resume and career
15 communications analyst skills for your resume and career
1. Project Management
- Project Management support for upgrades to telephone equipment, installation of new telephone equipment and major reorganizations of staff.
- Revised weekly email and monthly newsletter format and content based on strategy recommendations to senior project management.
2. PowerPoint
- Created and coordinated PowerPoint presentations and training manuals.
- Edited/proofed content and graphics using PowerPoint.
4. Web Content
- Assist with cultivating, editing and managing print and web content, as well as prepare internal and external corporate presentations.
- Design and develop web content for team consisting of architects in Distributed Systems.
5. Data Analysis
- Provided data analysis and utilized incident report computer systems.
- Distributed report and data analysis to key departments.
6. DOD
Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.
- Performed suitability assessments and systematic analysis of current DOD communication systems.
- Conducted research on critical Air Force and DoD logistics command and control and supply chain management issues.
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- Designed marketing displays with Photoshop and InDesign for social media websites.
- Utilized Photoshop to resize and manipulate digital images for use in newsletters, articles and the digital resource library.
8. Press Releases
- Supported media communications (press, radio and television), created press releases and organized press conferences.
- Served as media contact and managed the development of articles, press releases and media kits.
9. Event Planning
- Participated in local grant maker meetings and event planning committees for area nonprofits.
- Streamlined approval process for publication approval with government entities eliminating waste and redirecting staff and budget toward production and event planning/staffing.
10. External Communications
External communications refer to the exchange of information between the organization one is working with and another organization.
- Supervised internal and external communications between all VHC departments.
- Coordinated internal and external communications.
11. Content Management
- Redesign layout, provide content management and update internal corporate newsletter.
- Developed curriculum and trained over 100 child support agency staff on how to use Content Management System (CMS).
12. Facebook
- Developed and managed social media strategy and integration on Facebook and Twitter to improve Chamber reach and increase membership.
- Develop social media/digital media action plan for Facebook, Twitter, YouTube and LinkedIn.
13. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Directed the execution of comprehensive integrated communication strategy to address global requirements in support of HR program.
- Work with other groups to help meet the need for HR objectives of the organization.
14. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Interpret SWIFT messages daily to troubleshoot trades with multiple SSI's or sensitive markets tags.
- Configure, test, maintain, monitor and troubleshoot CUCM and Unity Connections.
15. Proofreading
- Provided proofreading for various internal documents that ranged from IT based literature, to financial compliance documentation.
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What skills help Communications Analysts find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on communications analyst resumes?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
The basic skills for entry-level communication practitioners haven’t changed much over the years. Writing, design, and content creation are essential. What has changed are the channels we use to communicate. In addition to the basic skills, new practitioners must understand the places and platforms to communicate with their target audience. And we don’t have to rely only on face-to-face and traditional media like newspapers, magazines, radio, and television to get our messages out. Social media have empowered the consumer to become engaged creators and influencers. And that’s changed the playbook for communication professionals.
It’s important to show your proficiency with basic communication skills and traditional and social media platforms. Even better, if your resume can showcase your real-world experience and the results you’ve achieved, you are sure to stand out from the crowd and get past the initial screening of applicants.
What soft skills should all communications analysts possess?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
What hard/technical skills are most important for communications analysts?
Kevin Trowbridge Ph.D.
Department Chair, Associate Professor of Public Relations, Belmont University
Aspiring communication professionals must be able to use applications for word processing, create presentations, organize data, communicate digitally (e.g., email), and manage tasks and projects. You can do a lot of simple tasks using web-based apps, and that’s what many students have used through school. However, you’ll stand out if you’re a superuser who really knows how to work applications like Microsoft Word, PowerPoint, Excel, and Outlook. These applications are powerhouses—if you know how to use them. If you can work magic with them and do it efficiently, you’re already ahead of the game, and it will make your life so much easier. Of course, other specialized applications may be required by your organization or your position, e.g., design, photography, audio, and video editing software. Be prepared to learn the ones you need. There is plenty of online tutorials that are free or inexpensive.
Another way to set yourself apart is by earning and showcasing you are invested in your own professional development. There are increasing numbers of industry-recognized courses and exams to earn certificates showing your competencies in the profession. For example, seniors or recent graduates could earn the Principles of Public Relations Certificate offered by the Universal Accreditation Board, Public Relations Society of America (PRSA), and its student organization, PRSSA. Google, HubSpot, and Muck Rack are among industry service providers who have developed training programs where students can earn certificates to make them marketable.
What communications analyst skills would you recommend for someone trying to advance their career?
Professor of Rhetoric, Plymouth State University
What technical skills for a communications analyst stand out to employers?
Michael Goude
Senior Lecturer of Mass Communication, University of North Carolina at Asheville
List of communications analyst skills to add to your resume

The most important skills for a communications analyst resume and required skills for a communications analyst to have include:
- Project Management
- PowerPoint
- SharePoint
- Web Content
- Data Analysis
- DOD
- Photoshop
- Press Releases
- Event Planning
- External Communications
- Content Management
- HR
- Troubleshoot
- Proofreading
- Communication Strategy
- HTML
- Subject Matter Experts
- Communications Plan
- CMS
- Training Materials
- External Stakeholders
- Media Research
- Fact Sheets
- Target Audience
- National Security
- Business Development
- Unified Communications
- IP
- Web Pages
- Communication Materials
- Business Processes
- Internal Clients
- Media Management
- VoIP
- PBX
- Intranet Site
- Promotional Materials
- SEO
- YouTube
- ROI
- Social Media Sites
- Windows
- Avaya
- Medicare
- IVR
Updated January 8, 2025