Communications and technology manager job description

You will:

• Work with Flexport's Technology and Product teams to seek out and tell stories about our technology, data, product development, and engineering culture. This will be a tight collaboration - consider yourself an embedded member of the Flexport Technology and Product org.
• Build and maintain Flexport's technology narrative, key talking points and supporting materials for external communications. Your work is critical to our broader narrative of how Flexport is bringing innovation to the century-old supply chain industry.
• Spearhead executive communications for Flexport's CTO and senior technology leadership, and leverage their voices to advance the Flexport technology narrative.
• Train and empower storytellers within the Technology and Product teams to tell their story in the media, at conferences and in owned channels like Flexport Engineering Medium.
• Roll up your sleeves: we run a tight team and everyone chips in on everyday activities like reporting and updating our press page.
• Work with one of the most supportive and creative teams in the game.

You should have:

• A deeply curious mentality: you're excited to learn about complex problems in a complex industry and have the persistence to ferret them out.
• 5-7 years of experience with technology storytelling, with a genuine passion for geeking out on all things tech; combination of in-house and agency experience is a plus.
• Strong organizational skills: you know how to manage complex projects, multiple stakeholders and competing priorities to create an actionable plan and get the most impactful work done.
• A true team player mentality: you're always willing to jump in and help out. Flexport is a highly cross-functional company that requires effective collaboration to drive company-wide results.
• Proactivity: you don't need to be asked twice (and many times you don't need to be asked at all!). There's a lot to do and we trust everyone on the team to deliver against their deadlines and priorities.
• Incredible writing and communication skills, and keen attention to detail.
• A love for snacks, humility and a sense of humor.

About Flexport:

We believe trade can move the human race forward. That's why it's our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $15B of merchandise across 116 countries every year.

Worried about not having any logistics experience?

Don't be! Our mission is to make global trade easy for everyone. That's why it's important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That's why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

The IT Communications Consultant will support the CIO staff as a trusted ad-visor. They will lead Information Technology related internal communications with priority stakeholder groups. The ideal candidate will have an aptitude for taking initiative, solving problems, and accommodating multiple deadlines. They will be an exemplary writer- both technical and creative - with an appetite for continual learning about all aspects of technology in a rapidly evolving transportation industry.
Responsibilities

Responsibilities may include but are not limited to:

IT Communications

+ Building awareness around a variety of technology related topics, including applications, infrastructure, security, digital transformation, and emerging technologies.

+ Interviewing IT leaders on their work; advising IT clients on communications strategies.

+ Researching, writing, and editing internal communications materials for a variety of channels and audiences.

+ Owning and managing the IT Newsroom and related intranet site content.

+ Maintaining the IT communications editorial calendar.

+ Providing support as needed for business continuity planning, major incidents, and IT crisis communications.

+ Supporting the CIO staff as the key liaison between IT and Corporate Communications leadership.

Engagement

+ Using modern digital tools to build communications, such as websites, video and social media and chat.

+ Building communications / engagement strategies for various initiatives with IT leaders.

+ Leading online employee community management and moderation.

+ Building and executing strategies and educational campaigns for special topics, such as Cybersecurity.

+ Facilitating online and on-site activities, events and discussions on technology, innovation, and culture.

+ Designing and testing effective employee listening strategies.

Minimum Requirements

+ Bachelor's degree

+ At least 5 years of communications experience

OR

+ Master's degree

+ At least 3 years of communications experience

OR

+ At least 7 years of communications experience

OR

+ Bachelor's degree

+ At least 8 years of communications experience

+ At least 1 year of lead experience

OR

+ Master's degree

+ At least 6 years of communications experience

+ At least 1 year of lead experience

OR

+ At least 10 years of communications experience

+ At least 1 year of lead experience

Additional Requirements

+ Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

+ Bilingual English / Spanish preferred

+ Exceptionally strong written and verbal communications skills.

+ Ability to work effectively with teams to deliver results.

+ Ability to set priorities, multitask and meet deadlines.

+ Motivated to achieve high standards and dedicated to continuous improvement.

+ Ability to work well under pressure.

+ Experience taking complex technical information and simplifying it for non-technical internal and external audiences.

+ Experience building campaigns and communications assets with consistent messaging for a variety of audiences, channels, and formats.

+ Master storyteller with experience writing for broad audiences in the fields of communications, journalism, public relations, or marketing copywriting

+ Experience managing events / experiences for professional groups through social media / community management, field marketing, or consumer brand activations.

+ Experience in Public Relations with Information Technology.

+ Experience working in public or media relations with information technology or highly technical industry publications.

Company Overview

Navistar is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don't.

Navistar is the Lisle, Illinois-based parent company of International brand commercial trucks and engines, IC Bus brand school and commercial buses, all-makes OnCommand Connection advanced connectivity services, aftermarket parts brands Fleetrite , ReNEWed and Diamond Advantage and Brazilian manufacturer of engines and gensets MWM Motores Diesel e Geradores.

With a history of innovation dating back to 1831, Navistar has more than 12,000 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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