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Communications coordinator skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Jamie Bowen Ph.D.,
Jamie Bowen Ph.D.
Communications coordinator example skills
Below we've compiled a list of the most critical communications coordinator skills. We ranked the top skills for communications coordinators based on the percentage of resumes they appeared on. For example, 7.3% of communications coordinator resumes contained customer service as a skill. Continue reading to find out what skills a communications coordinator needs to be successful in the workplace.

15 communications coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how communications coordinators use customer service:
  • Provided exemplary customer service and professionally handle consumer/interdepartmental inquiries
  • Led top-performing personnel dedicated to providing superior customer service, including providing passengers with directions and leadership during times of crisis.

2. Web Content

Here's how communications coordinators use web content:
  • Maintained organization's website including development and oversight of web content standards to ensure accuracy, timeliness, and relevance.
  • Promoted to Web Content Administrator due to positive performance evaluations.

3. Event Planning

Here's how communications coordinators use event planning:
  • Streamlined approval process for publication approval with government entities eliminating waste and redirecting staff and budget toward production and event planning/staffing.
  • Assisted directors with Cambridge site event planning and execution, including videos/photography and musical entertainment.

4. Press Releases

Here's how communications coordinators use press releases:
  • Copy edited and formatted all external communications materials including technical proposals, press releases, contracts, and PowerPoint presentations.
  • Performed community outreach by serving on Regional Literacy Task Force and developing press releases/marketing plan to promote organization.

5. Patients

Here's how communications coordinators use patients:
  • Provided physicians assistance with urgent or non urgent referrals, transportation arrangements and follow-up information regarding their patients' progress.
  • Ensured appropriate patients receive annual wellness visits/health risk assessment including completion of required documentation by payer contract.

6. Community Events

Community events are the events scheduled within the community.

Here's how communications coordinators use community events:
  • Organized and attended all community events and cultivated relationships with local business owners to ensure a positive impact on the community.
  • Orchestrated a variety of engaging community events, independently and collaboratively, and worked with Marketing Coordinator on event promotion.

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7. PowerPoint

Here's how communications coordinators use powerpoint:
  • Transform text-heavy PowerPoint presentations into persuasive, visually appealing content compliant with research-based multimedia learning principles.
  • Created a broadcast for the lobby comprised of marketing related PowerPoint presentations plus professionally produced movies.

8. Community Outreach

Here's how communications coordinators use community outreach:
  • Work collaboratively with the Prevention & Education Coordinator to address community outreach initiatives that address child victims of abuse and trauma.
  • Drive associate engagement through internal programs and events including volunteer and community outreach, associate recognition and development opportunities.

9. Community Engagement

Community engagement is the process of working harmoniously with and through groups of people connected by geographic proximity, special interests, or similar situations to solve problems that affect the well-being of those people. Community engagement aims to better engage the community to achieve long-term sustainable results, processes, relationships, discourses, decision-making, or implementation for the benefit of the community.

Here's how communications coordinators use community engagement:
  • Created and published content on Student Administrative Council social media and website to promote community engagement through significant monthly events.
  • Greased the wheels for community engagement and established multiple new volunteer/staff partnerships through steady leadership and communication.

10. Facebook

Here's how communications coordinators use facebook:
  • Persuaded African Diaspora organizations to promote ONE's advocacy alerts via newsletters and Facebook.
  • Promoted career opportunities through social media, particularly Facebook and LinkedIn.

11. Community Relations

Community Relations refers to the relationship-building strategies companies use with surrounding communities. These relationships are often mutually-beneficial, where a company will support local organizations and communities and receive a stronger customer basis. This differs from public relations, as the focus of community relations is building relationships and goodwill within a community rather than presenting a company's work to the public.

Here's how communications coordinators use community relations:
  • Provided internal communications support to corporate staff groups, including human resources, safety, environmental affairs, and community relations.
  • Performed community relations tasks to include outreach to community officials, businesses and citizenry; prepared related letters and correspondence.

12. Twitter

Here's how communications coordinators use twitter:
  • Provided public relations assistance to the department head by creating and maintaining a professional Twitter account and coordinating media requests.
  • Started and managed Twitter account for Visit Charlotte Communications to share news about the region and engage with journalists.

13. Project Management

Here's how communications coordinators use project management:
  • Developed positive / hope based curricula and provided hands-on project management to create a forward moving empowerment program.
  • Leveraged exceptional project management, customer communications, and strategic planning skills to secure customer loyalty.

14. Graphic Design

Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.

Here's how communications coordinators use graphic design:
  • Assisted in-house graphic designer with executing templates for print collateral using InDesign; created original design layouts for various collateral.
  • Communicated art direction to graphic designers to provide project layout and design of marketing collateral.

15. Instagram

Here's how communications coordinators use instagram:
  • Created a Google+ page, Instagram, Pinterest, and Foursquare.
  • Crowd Around), Instagram accounts to promote employee engagement and culture in the center.
top-skills

What skills help Communications Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on communications coordinator resumes?

Jamie Bowen Ph.D.

Assistant Professor, Austin Peay State University

Various skills are important for a Communication Specialist. You want them to have clear writing skills and the ability to communicate in both large and small groups. In this day and age, if someone has intercultural communication training, that can stand out because the client pool and the workplace is becoming more diverse in their nature. I would also say any technical skills really stand out, such as experience in Adobe Suite and video/photography skills.

What soft skills should all communications coordinators possess?

Jamie Bowen Ph.D.

Assistant Professor, Austin Peay State University

It is important to have a diverse resume, so having experience working with or in the media is important. Additionally, having public relations abilities or experience can help land that person the job of their dreams.

What hard/technical skills are most important for communications coordinators?

Jamie Bowen Ph.D.

Assistant Professor, Austin Peay State University

Any experience working with the Adobe Suite can go leaps and bounds in landing someone a job as a Communication Specialist. However, knowing how to use a camera to take pictures and video and then edit the footage can set them apart from the rest of the pack.

What communications coordinator skills would you recommend for someone trying to advance their career?

Annemarie FranczykAnnemarie Franczyk LinkedIn profile

Associate Professor, Buffalo State College

No one location is better than the rest. The wider the graduates cast their nets, the luckier they will be in landing a job.

What type of skills will young communications coordinators need?

Kimberly SchwartzKimberly Schwartz LinkedIn profile

Counselor in Crisis Communication and Nonprofit Communication, Crisis Communication and Nonprofit Communication

-Before graduation, learn to write (error-free), speak clearly, prepare print, audio, and audio/visual pieces with the ability to respond in the media "language" (e.g., directed towards the media style and audience). Also, learn how to prepare for interviews, from appearance to mock interviews.

-Get two internships before graduation or one during college, and one immediately following graduation.

-Take a job that helps you build the skill set your dream career needs. Students will become contract workers, using a skill set needed by a company for a task before moving on to the next.

-Plan to get your Master's degree as soon as possible. This provides access to promotions and bigger paychecks.
Do you want to know more?
Read more about what experts have to say about communications coordinator

List of communications coordinator skills to add to your resume

Communications coordinator skills

The most important skills for a communications coordinator resume and required skills for a communications coordinator to have include:

  • Customer Service
  • Web Content
  • Event Planning
  • Press Releases
  • Patients
  • Community Events
  • PowerPoint
  • Community Outreach
  • Community Engagement
  • Facebook
  • Community Relations
  • Twitter
  • Project Management
  • Graphic Design
  • Instagram
  • Brand Awareness
  • Professional Development
  • External Communications
  • Community Resources
  • Intranet
  • Linkedin
  • HR
  • Medicaid
  • Medicare
  • SharePoint
  • HTML
  • Community Organizations
  • YouTube
  • Promotional Materials
  • Data Collection
  • Content Development
  • Blog Posts
  • Communication Strategies
  • Mail Merge
  • Communication Materials
  • Google Analytics
  • Community Agencies
  • Giveaways
  • Fact Sheets
  • Adobe Photoshop
  • Media Management
  • CMS
  • SEO
  • Strategic Plan
  • Educational Programs
  • Technical Assistance
  • Press Conferences

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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