Communications director job description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:
Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we're not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.

TransUnion believes in investing in the best people. Our dynamic and diverse environment values and promotes the growth of associates in their jobs, roles and careers. Our organization supports ambitious individuals who seek career satisfaction and development.

What You'll Bring:
Exceptional communication skills, including ability to write, pitch and present compelling content Strong track record developing, executing and measuring the success of strategic communication programs leveraging a variety of digital and traditional channels Strong track record developing media strategy and cultivating reporter/influencer relationships Ability to form effective, consultative working relationships with internal and external stakeholders Strong resource management, project management and prioritization skills Comfortable working under deadline pressure in a rapidly evolving environment Creativity, flexibility and initiative Quick assimilation of complicated and technical informationA minimum of 10 years relevant progressive experience, preferably in a corporate or agency setting Bachelor's degree Experience working in information services and/or financial services Experience communicating with a diverse international audience Advanced degree

Impact You'll Make:
The Director, International Communications, is responsible for leading TransUnion's external communications across Brazil, Canada and Latin America. This role is responsible for developing short- and long-term strategic communication plans to promote TransUnion news and thought leadership, support stakeholder engagement and demand generation, and protect our reputation and business in the face of issues. We're looking for a great communicator to join TransUnion as a Director of International Communications, responsible for leading TransUnion's communications across Brazil, Canada and Latin America.
Our ideal candidate will have superior communication expertise, business acumen and people skills, and a strong track record of successful corporate communications You will develop short- and long-term strategic communication plans to promote TransUnion news and thought leadership, support stakeholder engagement, and protect our reputation in the face of issues.Your work will largely focus on external audiences, building the company's brand in local markets, driving demand for TU solutions, and educating local audiences about consumer topics and the social good we provide.You will work directly with local leaders in each market to develop strategic communication campaigns and content that influence local outcomes in alignment with enterprise brand and corporate messaging.You will partner with colleagues across local markets and enterprise support functions to develop high-quality content and campaigns, publish across a variety of channels, and then measure and report out on success.You will lead the company's communications in response to issues affecting the geographies you cover, as part of a cross-functional response team.In this role, you will lead development of communications response strategy and messaging, and you will manage the deployment of messaging where needed through relevant channels. You will also be responsible for efforts to continuously improve our crisis communication capability locally through periodic communications, trainings and plan refinements, in collaboration with our enterprise crisis communications lead.You will be accountable for media relations in your markets, including strategy, reporter relationships and spokesperson development.You will manage a team of 1-2 communicators, as well as communication agencies representing these markets.You will collaborate with communicators and colleagues across the global enterprise to ensure strategy and brand alignment and efficiently coordinate relevant activities Periodically, you will also support the broader Corporate Affairs & Communications team by contributing to other corporate communication initiatives.This person will join a dynamic communications team that helps build and protect TransUnion's reputation with key stakeholders worldwide.This role is expected to manage the work of team members and agencies to optimize performance. Some travel may be required

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:
Director, Corporate Affairs and Communications

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role

Veeva is looking for an experienced, results-oriented Communications Director that is exceptional at media relations and storytelling. You will lead key public relations programs for Veeva's European Commercial business, including all planning, execution, and deliverables.

You will roll up your sleeves to drive all content creation and execution, including media pitches, press releases, and bylined articles in close collaboration with the communications team, CMO, product and field marketing, as well as European market owners. You will play a critical role in elevating Veeva's brand awareness and affinity with our customers.

This position is part of the European marketing team, reporting to the Senior Vice President of Corporate Communications.
What You'll DoHelp drive Veeva Commercial Business communications strategies and plans, leading product launches, creating campaigns, developing spokespersons, and executing across multiple countries.Tenacious media relations, building relationships to anticipate their needs, proactively pitching, targeting stories, and becoming a go-to resource.Manage PR agency teams in countries across Europe, developing regional strategies and new ideas for programs that raise visibility for Veeva and its customers.Exceptional thought leadership writing to help build awareness for Veeva's commercial business. Collaborate closely with product, customer, and field marketing to help repurpose and integrate content across multiple channels.Foster best practices and a results-driven mindset in how we work and operate as a global communications team.
Requirements8+ years of experience, including PR agency and in-house communications roles An exceptional storyteller that knows how to mine for great stories, and communicates clearly and concisely Must be able to simultaneously focus on the big picture, details, and driving results Track record creating thought leadership in the technology sector Strong strategic thinking and ability to influence at all levelsA knack for translating complex topics into compelling, digestible stories Deep experience executing coordinated, company-wide communications strategies Superb organizational, project, and time management skills to meet deadlinesA strong spirit of collaboration and proven ability to work across different groups Highly self-motivated and results-driven with a can-do attitude Bachelor's Degree
Nice to HaveEnterprise software and SaaS experience
Perks & BenefitsThe chance to work with a genuine market leader!Huge opportunity for progression - the sky is the limit!Incredible support from the wider team, and a best-in-class tech stack to help you be successful in your role.Work anywhere policy - Yes, you can utilize our office spaces, or work remotely when you need to.A wide range of perks & benefits including a charitable giving program and support for training & development. Don't just take our word for it, apply here and find out more!
#RemoteGermany

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

The Director, Internal Communications & Employee Engagement will be part of a dynamic team responsible for developing compelling and actionable strategies that drive tangible results and deliver critical business priorities. Reporting to the Vice President/Head of Global Communications with a dotted line to the Vice President, People & Culture, this is a highly collaborative, visible, and strategic position, as you will develop strategy and translate it to action with narratives, creative execution, and programs that inspire, motivate, and drive employee understanding, engagement, and ambassadorship.

The Director will orchestrate and oversee internal and - where relevant - agency teams in implementing programs and developing compelling content, including speeches, announcements, events, and videos. The perfect candidate is both a team player and self-starter and can produce highly creative, innovative ideas to inform, motivate, and inspire team members; skillfully manage and assist executives with their team communications; and get in the trenches to execute plans and make things happen.
Main Responsibilities include:

Build and execute the internal communications strategy for proactively aligning team members around BIC's vision, mission, and business priorities in support of the Horizon Plan and business growth

Own the design and execution of this strategy - including compelling content development - across all internal communications channels (intranet, global town halls, podcasts, videos, newsletters, email announcements)

Track and measure progress in employee engagement with content / executions against tangible KPIs. Develop plans to ensure ongoing content and channel optimization

Play a leadership role in building stronger connections between the company and its team members, improving employee engagement and directing the successful implementation, maintenance and evolution of communication platforms and programs. This includes working collaboratively with other departments and teams that collectively impact the overall employee experience, driving continuous improvement

Serve as a gatekeeper and strategic adviser to ensure that communication is created and shared appropriately and in the most effective way possible, both meeting and managing team member and people leader expectations to drive positive outcomes

Lead effective change in communication strategy, techniques, and technology to better leverage opportunities to use video and podcasts and other non-written communication mediums to share information and connect with diverse groups of employees

Design and implement engagement strategies to promote awareness and adoption of our employment brand across the various stages of the employee lifecycle and build brand ambassadors

In partnership with HR (Human Resources) team members, implement major internal initiatives and engagement activities

In partnership with People and Culture team, and executive leadership team, drive both listening and engagement strategies based on engagement survey results analysis, focus group feedback, identified trends, and recommendations to improve and maintain high employee engagement

Execute a Global Diversity, Equity & Inclusion communications strategy

Oversee the alignment of regional internal communications executions and own the global internal communications calendar to ensure synergies and best-practice sharing across regions

Key member of the Global Communications Team and co-owner of the global communications calendar to ensure alignment between internal and external executions

Key member of Crisis Communications response team, coordinating the internal response and communications to issues and crises as required

People leader, able to motivate, grow and retain talent in line with the company's values, purpose and culture