Working as a Communications Dispatcher

There is more than meets the eye when it comes to being a communications dispatcher. For example, did you know that they make an average of $19.47 an hour? That's $40,497 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does a Communications Dispatcher Do

There are certain skills that many communications dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, leadership skills and typing skills.

When it comes to the most important skills required to be a communications dispatcher, we found that a lot of resumes listed 8.1% of communications dispatchers included cad, while 7.5% of resumes included communications equipment, and 4.7% of resumes included radio communications. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the communications dispatcher job title. But what industry to start with? Most communications dispatchers actually find jobs in the government and professional industries.

How To Become a Communications Dispatcher

If you're interested in becoming a communications dispatcher, one of the first things to consider is how much education you need. We've determined that 30.0% of communications dispatchers have a bachelor's degree. In terms of higher education levels, we found that 5.1% of communications dispatchers have master's degrees. Even though some communications dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a communications dispatcher. When we researched the most common majors for a communications dispatcher, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on communications dispatcher resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a communications dispatcher. In fact, many communications dispatcher jobs require experience in a role such as customer service representative. Meanwhile, many communications dispatchers also have previous career experience in roles such as administrative assistant or cashier.

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Average Salary$40,497
Job Growth Rate6%

Communications Dispatcher Jobs

Communications Dispatcher Career Paths

Top Careers Before Communications Dispatcher
Cashier8.3 %
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Top Careers After Communications Dispatcher
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Communications Dispatcher

Communications Dispatchers in America make an average salary of $40,497 per year or $19 per hour. The top 10 percent makes over $55,000 per year, while the bottom 10 percent under $29,000 per year.
Average Salary
$40,497

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Communications Dispatcher
Communications Dispatcher
City of Enterprise
City of Enterprise
07/31/2020
07/31/2020
$28,57107/31/2020
$28,571
Digital Communications Dispatcher Trainee
Digital Communications Dispatcher Trainee
Hillsborough County Sheriff's Office
Hillsborough County Sheriff's Office
07/30/2020
07/30/2020
$32,19807/30/2020
$32,198
Sheriff's Communications Dispatcher II
Sheriff's Communications Dispatcher II
County of Sonoma, California
County of Sonoma, California
07/17/2020
07/17/2020
$77,18107/17/2020
$77,181
Law Enforcement Communications Dispatcher 1
Law Enforcement Communications Dispatcher 1
Iowa Department of Administrative Services
Iowa Department of Administrative Services
06/27/2020
06/27/2020
$37,14906/27/2020
$37,149
Communications Dispatcher 20015282)
Communications Dispatcher 20015282)
City of South San Francisco, Ca
City of South San Francisco, Ca
06/24/2020
06/24/2020
$74,67306/24/2020
$74,673
See More Recent Salaries

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Communications Dispatcher Demographics

Gender

Female

66.6 %

Male

29.2 %

Unknown

4.2 %
Ethnicity

White

61.9 %

Hispanic or Latino

15.7 %

Black or African American

12.8 %
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Foreign Languages Spoken

Spanish

88.2 %

Russian

5.9 %

Arabic

5.9 %
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Communications Dispatcher Education

Schools

University of Memphis

8.7 %

Liberty University

7.2 %

Troy University

7.2 %

Johnson County Community College

5.8 %
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Majors

Criminal Justice

21.6 %

Business

19.5 %

General Studies

5.7 %

Medical Technician

5.7 %
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Degrees

Bachelors

30.0 %

High School Diploma

27.3 %

Associate

22.0 %

Certificate

10.5 %
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Entry Level Jobs For Becoming A Communications Dispatcher

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Communications Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.1% of communications dispatchers listed cad on their resume, but soft skills such as empathy and leadership skills are important as well.

Best States For a Communications Dispatcher

Some places are better than others when it comes to starting a career as a communications dispatcher. The best states for people in this position are Delaware, Maryland, Connecticut, and Rhode Island. Communications dispatchers make the most in Delaware with an average salary of $61,423. Whereas in Maryland and Connecticut, they would average $60,725 and $59,396, respectively. While communications dispatchers would only make an average of $58,506 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Rhode Island

Total Communications Dispatcher Jobs:
15
Highest 10% Earn:
$93,000
Location Quotient:
2.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. District of Columbia

Total Communications Dispatcher Jobs:
38
Highest 10% Earn:
$96,000
Location Quotient:
2.56
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Connecticut

Total Communications Dispatcher Jobs:
24
Highest 10% Earn:
$95,000
Location Quotient:
1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Communications Dispatcher Employers

1. Hillsborough County Sheriff's Office
4.2
Avg. Salary: 
$43,116
Communications Dispatchers Hired: 
24+
2. Atlanta Police Department
3.7
Avg. Salary: 
$42,490
Communications Dispatchers Hired: 
18+
3. City of Atlanta
4.5
Avg. Salary: 
$45,570
Communications Dispatchers Hired: 
11+
4. Hillsborough County
4.4
Avg. Salary: 
$36,687
Communications Dispatchers Hired: 
7+
5. San Bernardino County Fire
4.6
Avg. Salary: 
$37,954
Communications Dispatchers Hired: 
6+
6. Comcast
4.7
Avg. Salary: 
$49,284
Communications Dispatchers Hired: 
6+

Communications Dispatcher Videos

Recently Added Communications Dispatcher Jobs

Updated October 2, 2020