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Communications internship skills for your resume and career

15 communications internship skills for your resume and career
1. Patients
- Researched and responded to medication related questions for store based pharmacists and pharmacy patients.
- Educated patients on their eligibility to entitlement programs and other community resources.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Learned about facility and event operations, customer service, suites/corporate sales and professional sport business functions.
- Provided ongoing customer service; made referrals to other community dignitaries and/or professional offices as needed.
3. Press Releases
- Published marketing collateral such as invitations, informational brochures, newsletter/website copy and press releases.
- Prepared press releases and coordinated special news articles for national and international magazines and newspapers.
4. Web Content
- Collaborated with account executives and traffic coordinators to accurately update web content, ads, and scheduled programming.
- Optimized and organized web content for audience usability and accessibility.
5. PowerPoint
- Created several Target-branded and technically sound PowerPoint presentations for internal and external use by SeniorManagement and other team members.
- Translated qualitative data into quantitative data in excel and used a PowerPoint presentation to present our findings.
6. Facebook
- Research and develop articles on targeted business topics including green initiatives and postings for company social networks including Facebook and Twitter.
- Helped identify speaking opportunities for engineers interested in elaborating on the creative systems they built at Facebook.
Choose from 10+ customizable communications internship resume templates
Build a professional communications internship resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your communications internship resume.7. Twitter
- Assisted in management of corporate Twitter and Facebook accounts to support integrated positioning and promote seasonal brand initiatives with celebrity partners.
- Conduct market research; Assist in targeted media outreach Conducted a comprehensive twitter demographics self-directed and suggested project.
8. Event Planning
- Developed a communications program for 55C-wide Anniversary celebrations, including stakeholder communications, promotion, event planning, and sustainability plan.
- Assisted in marketing the club s activities to its constituency-Wrote, published club bulletin-Wrote articles/blogged on events-Created print ads-Event Planning
9. Instagram
- Manage social media (Facebook, Twitter, & Instagram) for GEAR UP, representing the brand on all platforms.
- Coordinated events such as the Rockingham-Harrisonburg SPCA's large scale adoption showcases and donation events while managing the shelter's Instagram.
10. Graphic Design
Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.
- Coordinated with Communications Department staff, including graphic design, events planning and sponsorship on numerous programs running simultaneously.
- Provided graphic design insight and advice on projects such as picture arrangement/selection.
11. Blog Posts
Blog post refers to information that you write on a blog. It can include content in the form of text, photos, infographics, or videos.
- Researched, wrote, and managed the website with weekly blog posts highlighting parenting, maternal health, and wellness classes.
- Utilize a variety of communications styles - from tweets to blog posts - while contributing to a just and meaningful cause.
12. Promotional Videos
- Produced promotional videos of conferences and events to build member awareness and recruit new members
- Drafted, filmed, and edited organization's informational/promotional video.
13. External Communications
External communications refer to the exchange of information between the organization one is working with and another organization.
- Developed and maintained external communications documents such as media lists, editorial calendars, and potential speaking events.
- Enhanced written and verbal communication skills by editing, proofreading and updating content for internal and external communications.
14. Linkedin
- Designed, developed and implemented a LinkedIn demonstration to help familiarize all internal employees of the professional media site LinkedIn.
- Developed knowledge on aspects of social media marketing through marketing plans involving LinkedIn, Facebook, and Four Square.
15. Fact Sheets
A fact sheet is a short, typed or handwritten one-page document that contains the most important information about a specific topic, product, substance, or service in the least amount of space. The aim is to convey key facts and points on a topic in a clear, concise, and easily understandable way and to communicate the most relevant information effectively.
- Analyzed confidential state documents and wrote fact sheets for Senate Government Oversight Committee investigations
- Collected data for veterinary college clinical service fact sheets.
5 Communications Internship resume examples
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What skills help Communications Interns find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on communications internship resumes?
-Problem-solving skills and experience
-Ability to work on a team
-Industry-related Technical skills
-Analytical and quantitative skills
-Leadership
-Communication skills
-Strong work ethic
What soft skills should all communications internships possess?
Dr. Bu Zhong Ph.D.
Associate Professor, Pennsylvania State University
What hard/technical skills are most important for communications internships?
Dr. Bu Zhong Ph.D.
Associate Professor, Pennsylvania State University
What communications internship skills would you recommend for someone trying to advance their career?
What type of skills will young communications internships need?
Counselor in Crisis Communication and Nonprofit Communication, Crisis Communication and Nonprofit Communication
-Get two internships before graduation or one during college, and one immediately following graduation.
-Take a job that helps you build the skill set your dream career needs. Students will become contract workers, using a skill set needed by a company for a task before moving on to the next.
-Plan to get your Master's degree as soon as possible. This provides access to promotions and bigger paychecks.
What technical skills for a communications internship stand out to employers?
Analytical and Critical Thinking. Employees with these competencies recognize there may be more than one valid point of view or one way of doing things. They evaluate an issue or problem based on multiple perspectives, while accounting for personal biases. They are able to identify when information is missing or if there is a problem, prior to coming to conclusions and making decisions.
Applied Problem Solving. People with this skill recognize constraints and can generate a set of alternative courses of action. They are able to evaluate alternatives using a set of criteria in order to select and implement the most effective solution and monitor the actual outcomes of that solution. They are also able to recognize there may be more than one valid point of view or course of action.
Ethical Reasoning and Decision Making. Workers trained with these competencies can assess their own moral values and perspectives as well as those of others. They are able to integrate those values and perspectives into an ethical framework for decision making. They consider intentions and anticipate the consequences of actions, both at the personal and social levels, and understand the ethical principles that apply to a situation before making decisions.
Innovation and Creativity. People with these competencies challenge existing paradigms and propose alternatives without being constrained by established approaches or anticipated responses of others. They bring their knowledge, skills, abilities, and sense of originality to the work that they do. They are willing to take risks and overcome internal struggle to expose their creative self in order to bring forward new work or ideas.
Digital Literacy. People with this competency have expertise in evaluating sources of information for accuracy, relevance, purpose, and bias. They respond quickly and creatively to emerging communication technologies and to the changing uses of existing technologies. They recognize how the basics of effective communication persist as the technological landscape evolves and changes while also recognizing the opportunities created for new and innovative approaches to get a message across.
Engaging Diversity. This competency makes employees understand that diversity provides a broader perspective, giving an organization a wider range of options toward resolving challenges. Such employees have the ability to see others points of view and recognize that only seeing things through one’s own culture and experiences is an impediment to achieving goals. They possess the cultural humility to acknowledge their own biases and to manage the conflicts that are inevitable in an increasingly diverse world.
Active Citizenship and Community Engagement. Employees with this competency understand that creating change and opening paths to new futures starts with the active participation of citizens in their local communities and even spans globally. They actively engage with their communities, because they know that their contributions impact the community and that their engagement with the community in turn shapes them. Through coursework, participation in service-learning projects, and volunteering, they have developed and fine-tuned their awareness of social and cultural differences, of the dynamics and needs of the local as well as global communities and are active citizens who engage with their communities to find new futures.
Teamwork and Leadership. Employees who possess this ability are able to both lead and be a part of a cohesive group. They understand their roles and responsibilities within a group, and how they may change in differing situations. They are able to influence others as leaders or as contributing members and have the willingness to take action. They leverage the strengths of the group to achieve a shared vision or objective. They effectively acknowledge and manage conflict toward solutions.
Oral and Written Communication. Employees with these vital skills have the ability to intentionally engage with various audiences to inform, persuade, and entertain. They are able to demonstrate their proficiency and expertise in various means of oral and written communication. They can create effective relationships with an audience as they keep in mind the needs, goals, and motivations of all involved. They are able to ensure that the communication they create is functional and clear to achieve a desired outcome.
List of communications internship skills to add to your resume

The most important skills for a communications internship resume and required skills for a communications internship to have include:
- Patients
- Customer Service
- Press Releases
- Web Content
- PowerPoint
- Event Planning
- Graphic Design
- Blog Posts
- Promotional Videos
- External Communications
- Fact Sheets
- Adobe Creative Suite
- Community Engagement
- SharePoint
- News Articles
- Adobe Photoshop
- Adobe Indesign
- Market Research
- YouTube
- Administrative Tasks
- Feature Stories
- Writing Press Releases
- News Stories
- Community Services
- Promotional Materials
- Press Conferences
- Communication Materials
- HTML
- Google Analytics
- Media Management
- Non-Profit Organization
- Local Community
- Social Media Management
- Writing Articles
- Press Clips
- Salesforce
- Social Media Sites
- Mailchimp
- Clips
- Community Outreach Events
- Communication Strategies
- Internal Newsletter
- Biographies
- Community Organizations
Updated January 8, 2025