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Become A Communications Lead

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Working As A Communications Lead

  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $83,000

    Average Salary

What Does A Communications Lead Do

Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.

Duties

Social and community service managers typically do the following:

  • Work with members of the community and other stakeholders to identify necessary programs and services
  • Oversee administrative aspects of programs to meet the objectives of the stakeholders
  • Establish methods to gather information about the impact of their programs
  • Analyze data to determine the effectiveness of programs
  • Suggest and implement improvements to programs and services
  • Develop and manage budgets for programs and organizations
  • Plan and manage outreach activities to advocate for increased awareness of programs
  • Write proposals for social services funding

Social and community service managers work for a variety of social and human service organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Other such organizations focus on helping people with particular challenges, such as mental health needs, the presence of chronic hunger, and long-term unemployment.

Social and community service managers are often expected to show that their programs and services are effective. They collect statistics and other information to evaluate the impact that programs have in their community or on their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify areas that need improvement for programs to be more effective, such as providing mentorship and assessments for their staff.

Although the specific job duties of social and community service managers may vary with the size of the organization, most managers must recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients.

In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.

In small organizations, social and community managers often have many roles. They represent the organization to the public through speaking engagements or in community-wide committees; they oversee programs and execute their implementations; they spend time on administrative tasks, such as managing budgets; and they also help with raising funds and meeting with potential donors.

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How To Become A Communications Lead

Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.

Education

A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.  

Work Experience

Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.

Important Qualities

Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.

Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.

Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.

Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.

Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.

Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.

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Help others decide if this is a good career for them

Average Length of Employment
Top Careers Before Communications Lead
Internship 13.5%
Volunteer 8.7%
Teacher 4.8%
Leader 4.7%
Cashier 3.9%
Consultant 3.8%
Manager 3.6%
Top Careers After Communications Lead
Internship 14.3%
Volunteer 10.1%
Teacher 5.7%
Consultant 4.7%
Cashier 4.4%
Leader 4.3%
Manager 4.1%
President 3.6%
Server 3.6%

Do you work as a Communications Lead?

Average Yearly Salary
$83,000
View Detailed Salary Report
$47,000
Min 10%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$146,000
Max 90%
Best Paying Company
Microsoft
Highest Paying City
San Francisco, CA
Highest Paying State
Washington
Avg Experience Level
2.6 years
How much does a Communications Lead make at top companies?
The national average salary for a Communications Lead in the United States is $83,395 per year or $40 per hour. Those in the bottom 10 percent make under $47,000 a year, and the top 10 percent make over $146,000.

Real Communications Lead Salaries

Job Title Company Location Start Date Salary
Change and Communications Lead Advantech Solutions Inc. Milwaukee, WI Dec 31, 2016 $154,000
Global Scientific Communication and Publication Lead Sanofi Us Services Inc. Cambridge, MA Aug 22, 2016 $148,390 -
$222,584
Fashion Lead, Community Facebook, Inc. New York, NY Dec 29, 2016 $145,411
Community Lead, Banking and Capital Markets, Financial Servi World Economic Forum USA Inc. New York, NY Nov 16, 2015 $140,000
Fashion Lead, Community Facebook, Inc. New York, NY Dec 05, 2016 $139,650 -
$159,650
Community Lead (Marketing Manager) Secret, Inc. San Francisco, CA Sep 16, 2014 $120,000
Community Lead, Strategic Partnership, Global Leadershi World Economic Forum USA Inc. New York, NY Mar 14, 2016 $115,700
Community Lead, Financial Services Cluster, Global Leadershi World Economic Forum USA Inc. New York, NY Sep 28, 2015 $110,500
Community Lead, Regional Strategies-North America World Economic Forum USA Inc. New York, NY Dec 15, 2016 $107,000
Marketing Communications Leader GE Healthcare IITS USA Corp. Barrington, IL Sep 20, 2013 $91,828 -
$112,698
Communications Engineering Lead Allegis Group, Inc. MD Oct 01, 2014 $85,000
Communications Engineering Lead Allegis Group, Inc. MD Oct 01, 2011 $85,000
Marketing Communications Leader 5 GE Oil & Gas, Inc. Billerica, MA Apr 09, 2016 $79,800
Adwords English Community Lead Google Inc. Mountain View, CA Nov 01, 2011 $75,500
Digital and Social Communications Leader General Electric Company Billerica, MA Sep 04, 2013 $75,000
Marketing Communications Leader II-Hc GE Healthcare Bio-Sciences Corp. Marlborough, MA May 01, 2014 $70,000 -
$85,000
Marketing Communications Leader II-Hc Xcellerex, Inc. Marlborough, MA Jun 13, 2013 $70,000 -
$80,000

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Top Skills for A Communications Lead

  1. Strategic Communications
  2. Community Outreach
  3. Community Leader
You can check out examples of real life uses of top skills on resumes here:
  • Developed promotional materials and strategic communication plans regarding benefits of the strategic communications and ensures dissemination of materials to programs DISA-wide.
  • Practiced community outreach daily to strengthen our relationship and presence within the community.
  • Guide, and mentor members & community leaders in planning organization collaborations through partnerships with business owners and elected officials.
  • Developed and executed an integrated communications plan that targeted 11 distinct audiences and introduced new enterprise-wide software.
  • Led team of Benefit Communication Consultants by creating environment that fostered collaboration and commitment to customer service excellence.

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Top 10 Best States for Communications Leads

  1. District of Columbia
  2. Connecticut
  3. Oregon
  4. Washington
  5. California
  6. Texas
  7. North Dakota
  8. Nevada
  9. Rhode Island
  10. Colorado
  • (128 jobs)
  • (75 jobs)
  • (69 jobs)
  • (142 jobs)
  • (806 jobs)
  • (281 jobs)
  • (7 jobs)
  • (17 jobs)
  • (24 jobs)
  • (103 jobs)

Communications Lead Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,120 Communications Lead resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Communications Lead Resume

View Resume Examples

Communications Lead Demographics

Gender

Female

51.8%

Male

36.2%

Unknown

12.0%
Ethnicity

White

60.7%

Hispanic or Latino

15.0%

Black or African American

11.9%

Asian

8.4%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

52.8%

French

11.9%

Chinese

4.6%

Portuguese

4.1%

Mandarin

3.7%

German

3.2%

Italian

2.8%

Arabic

2.8%

Korean

2.3%

Russian

1.8%

Hebrew

1.8%

Vietnamese

1.4%

Cantonese

1.4%

Hindi

0.9%

Carrier

0.9%

Tagalog

0.9%

Japanese

0.9%

Urdu

0.9%

Latvian

0.5%

Hmong

0.5%
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Communications Lead Education

Schools

Baylor University

13.6%

Georgia Southern University

12.9%

University of Phoenix

10.2%

Ohio University -

9.3%

University of Texas at Austin

4.6%

New York University

3.9%

Pennsylvania State University

3.8%

University of Washington

3.8%

Arizona State University

3.6%

Lamar University

3.6%

Seattle University

3.6%

University of Illinois at Chicago

3.4%

Ohio State University

3.2%

University of Colorado at Boulder

3.2%

University of Central Florida

3.0%

University of Georgia

3.0%

Liberty University

3.0%

Colgate University

2.9%

American University

2.9%

Syracuse University

2.7%
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Majors

Business

21.8%

Communication

12.1%

Marketing

8.1%

Psychology

7.8%

Management

4.9%

English

4.3%

Journalism

3.9%

Education

3.8%

Political Science

3.6%

Public Relations

3.6%

Nursing

3.3%

Biology

2.9%

Criminal Justice

2.9%

Finance

2.9%

Social Work

2.6%

General Education, Specific Areas

2.4%

Elementary Education

2.4%

Human Resources Management

2.3%

Sociology

2.3%

Computer Science

2.1%
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Degrees

Bachelors

51.3%

Masters

24.3%

Other

13.8%

Associate

5.4%

Certificate

2.7%

Doctorate

2.1%

Diploma

0.3%

License

0.1%
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Top Communications Lead Employers

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