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Communications lead resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a communications lead resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in communications lead-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These four steps should give you a strong elevator pitch and land you some communications lead interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some communications lead interviews.

Here are example skills to include in your “Area of Expertise” on a communications lead resume:

  • Project Management
  • Strategic Communications
  • HR
  • Customer Service
  • Community Outreach
  • Digital Marketing
  • External Communications
  • Patients
  • Marketing Campaigns
  • Employee Engagement
  • Corporate Communications
  • Community Engagement
  • Instagram
  • External Stakeholders
  • Internal Stakeholders
  • Web Content
  • SharePoint
  • Local Community
  • Twitter
  • Executive Communications
  • Professional Development
  • Intranet
  • Linkedin
  • Community Services
  • Event Planning
  • Brand Awareness
  • Press Releases
  • External Audiences
  • Facebook
  • Leadership

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the communications lead position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write communications lead experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from communications lead resumes:

Work history example #1

Marketing Communications Specialist

American Red Cross

  • Completed over 50 Regional CRM diagnostics and developed next step protocols for revitalizing list heath, segmentation and strategy.
  • Created news releases/PowerPoint presentations for disaster services.
  • Assisted to maintain an online presence of their existing social media, including a blog, Facebook, Twitter, etc.
  • Originated well-received blog and Twitter presence.
  • Designed billboards using Adobe Photoshop.

Work history example #2

Communications Lead

Microsoft

  • Implemented Windows, Exchange, SharePoint, Office Communications Server-based hosting solutions with solution partners.
  • Established myself as a knowledgeable community member through active and regular participation in forum activities.
  • Provided project management support throughout plan design process.
  • Utilized knowledge of SharePoint system to establish, revise, update and maintain electronic filing system for customer enrollment data.
  • Controlled the Twitter feed for Azure product support, and proactively engages users to inform them of the channel.

Work history example #3

Business Internship

Thomson Reuters

  • Provided support to clients ensuring excellent customer service and product usability.
  • Served as a resource point on educating a staff of 10 people on the use of MS SharePoint updates.
  • Implemented a new time clock and online payroll system that reduced processing time and improved reporting.
  • Worked with stakeholders to define database list configuration and business needs.
  • Maintained consistent communication with Self-Help department staff and executive leadership of plan development.

Work history example #4

Communications Lead

MetLife

  • Increased participation and enrollment for national accounts through consultative selling and execution of enrollment and communication strategies.
  • Created PowerPoint presentations for leadership, sales, and training meetings.
  • Posted all documentation and communications on intranet using SharePoint.
  • Prepared PowerPoint presentations for the council to introduce project planning initiatives to the Personal Lines Operations division.
  • Managed Google Analytics and Google AdWords accounts.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Bachelor's Degree in communication

Temple University, Philadelphia, PA

2003 - 2006

Bachelor's Degree in business

Colorado Technical University, Colorado Springs, CO

2005 - 2008

Highlight your communications lead certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your communications lead resume:

  1. Change Management Certified Professional
  2. Communication Management Professional (CMP)
  3. Certified Manager Certification (CM)
  4. Professional Certified Marketer (PCM)
  5. Certified Medical Interpreter - Spanish (CMI)
  6. Certified Professional - Human Resource (IPMA-CP)

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