Communications manager jobs in Cleveland, OH - 79 jobs
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Manager, Property
Cantor Fitzgerald 4.8
Communications manager job in Cleveland, OH
Responsible for the development and implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination in conjunction with the owner's goals and objectives.
Responsibilities
Essential Job Duties:
Assist in solidifying positive relationship with owner by being proactive and responsive to owners' needs and requests.
Assist senior management in understanding and working with the client to determine the goals and objective for the performance of the real estate assets. Assist Vice President and Portfolio Manager in developing and implementing recommendations to position the property to achieve the highest value consistent with the owner's objective.
Prepare and report information in a timely fashion to designated staff as set forth by Newmark and the property owners.
Create and develop upgrades to services being provided by the company in an effort to exceed client expectations.
Develop and implement staffing plans and job descriptions as required for assigned sites and promote continuous education for all on-site personnel.
Bottom line responsibility for the preparation, presentation and content of the annual operating budget and monthly financial reporting package.
Responsible for the final review and approval all annual lease reconciliation and estimates.
Establish goals and objectives for the performance of the on-site staff in meeting set goals and objectives in a timely and efficient manner. Prepare employee evaluations and make promotion and compensation recommendations.
Develop a resource plan with overall accountability for delivering a completed project, meeting customer requirements, within set budgets and schedules.
Prepare lease abstracts and, in some cases, may have final approval authority of all lease abstracts and final document output.
Review specifications prepared for service contracts. Responsible for selection and final award of contract services, vendor negotiation of service agreements and the overall monitoring of vendor performance to assure full compliance with standards established within the service agreement.
Review and approval of payables and receivables as prepared at the site level.
Review and supervise all accounting output as prepared by the accounting department as required by the property.
Weekly visits to sites to review policies and procedures, personnel performance, and approving invoices requiring signature. Quarterly inspections of all properties contained within the portfolio.
Responsible for short- and long-range planning for all properties assigned.
Ensure that all fire, life safety and other safety programs are established and followed in conjunction with the Environmental Health and Safety Act.
Maintain a positive image in performing daily work both internally and externally.
May perform other duties as assigned.
Other Job Functions:
Responsible for providing input to proposal efforts with the senior management.
Work with management to develop and implement outstanding service programs for clients and tenants within portfolio.
Work closely with management to ensure the property(s) succeeds as a profit center or expense control for ownership.
May be required to conduct market surveys, recommend pricing, develop marketing programs, and establish broker rapport in support of leasing objectives.
Qualifications
Skills, Education and Experience:
Bachelor's degree in business or related field. RPA and CCIM or CPM certification required.
Minimum of 8 years' experience in property operations.
Knowledge in all aspects of business including leasing and construction management.
Must have been responsible for a portfolio of three or more projects with direct reports.
A valid real estate license is required in states where work is performed
May perform other duties as assigned
Salary: $85,000 - $110,000 annually
The expected base salary for this position ranges from $85,000 to $110,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
$85k-110k yearly Auto-Apply 60d+ ago
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Property Manager
PMI Indianapolis 4.3
Communications manager job in Cleveland, OH
Job DescriptionBenefits:
401(k)
Company car
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
A Property Manager will be a 75/25 field to office position during business hours, Monday to Friday 8AM to 5PM.
Job duties will include:
Inspecting units
Coordinating court evictions (office and court work)
Process oversight and follow up
Ownership of assets readiness
Minor maintenance i.e. lock change
Other tasks as assigned.
Project managing unit maintenance and make ready
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Relocate:
ClevelandOh: Relocate before starting work (Required)
Work Location: In person
$40k-45k yearly 12d ago
Property Manager
ABC Management 4.6
Communications manager job in Cleveland, OH
PROPERTY MANAGEPROPERTYMANAGERR PROPERTY MANAGER Job Summary: A Property Manager is responsible for all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as customer service, personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Responsibilities:
Supervise leasing and maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling
Maintain property occupancy by effectively retaining residents
Approve lease applicants and process for move in
Administer HUD recertifications, review and maintain EIV reports as required, review monthly HAP voucher
Rent collections and delinquency reporting
Oversee all aspects of property maintenance, including unit turns, work orders, curb appeal, and inspections
Coordinate resident activities and correspondence
Obtain and negotiate bids and manage capital improvement projects
Operate within a purchasing budget and guidelines
Ensure that all property reporting is completed in a timely manner
Conduct interviews, performance reviews, and new hire onboarding
Attend court proceedings, as necessary
Attend all company provided training and meetings
Other responsibilities as assigned/needed.
Skills & Abilities
Administrative Skills - data entry, filing, answering phones, familiarity with legal aspects/fair housing laws, familiarity with company policies and procedures
Analytical Skills - ability to manage property budget, analyze property reports (occupancy & delinquency)
Communication/Language Skills - ability to communicate with all staff levels, residents, vendors and prospective residents, ability to correspond with all contacts via letters, memos, newsletters and emails, ability to present material to staff
Computer Skills - Outlook, Excel, Word, Internet, OneSite or other applicable software
Coordinating Skills - ability to coordinate resident functions, staff meetings and functions, ability to prioritize and delegate tasks daily, ability to handle emergency/unexpected situations, ability to set future goals
Leadership Skills - ability to motivate and lead staff providing them with the direction and training that is necessary for them to succeed, ability to solve resident and staff issues
Maintenance Skills - general knowledge of maintenance is helpful when acting as liaison between maintenance staff and residents
Mathematical Skills - ability to understand ledgers, move-in costs, pro-rations, late fees, and bank deposits
Other Skills - confidentiality, reliability, punctuality, customer service, decision-making, patience, respect, teamwork, and attention to detail
Qualifications: Education: High School Diploma/GED required; some college beneficial Work Experience: at least 2 years of Affordable Housing experience required Licenses/Certifications: COS (beneficial), TCS (beneficial), and valid driver's license required. Relationships: Reports to: Regional Manager or Area Property Manager Supervises: Leasing and Maintenance Staff Working Conditions: Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds.
$25k-46k yearly est. 11d ago
Assistant Property Manager - Rainbow Place
Millennia Housing Management 4.5
Communications manager job in Cleveland, OH
The Millennia Companies seeking an Assistant Property Manager who has knowledge of residential housing and housing programs. The Assistant Property Manager reports to the CommunityManager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. The Assistant Property Manager should maintain property rentals by advertising and filling vacancies, negotiating, and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about housing. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties.
Essential Functions and Responsibilities
Interviews and screens prospective residents for occupancy.
Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.
Processes and monitors work orders.
Processes and submits invoices for payment.
Rent collection, receipting, prepares deposits using Onesite property management software.
Submits required reports and maintains records according to company policy.
Responsible for in-house monthly file audits.
Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.
Organizes and files all relevant reports, leases, and paperwork.
Accepts service requests from residents and routes to maintenance for prompt processing.
Ensure the completion of all recertification paperwork within its required deadline.
Ensures property's filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.
Maintains a positive customer relations attitude.
Physically inspects units and Community
Knowledge of state and local landlord/tenant laws and applicable building codes
Excellent communication skills in both verbal and written
Must have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus.
Must be thorough, reliable, responsible, honest, organized, flexible and service-oriented
Must be knowledgeable of all phases of leasing and resident retention.
Secure lease renewals and recertifications each month.
Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.
Creates innovative marketing ideas for marketing the Community and improving resident satisfaction.
Remains current on and compliant with the policies and laws affecting the marketing and leasing community.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High school diploma/GED required or
2+ years' experience in residential leasing or property management.
Excellent communication and time management skills.
Experience with Microsoft Office (Word, Excel, and PowerPoint).
Marketing, sales, or customer service experience required.
Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).
Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
$38k-49k yearly est. 21d ago
Director of Communications
Barberton Community Foundation 3.8
Communications manager job in Barberton, OH
BARBERTON COMMUNITY FOUNDATION DIRECTOR OF COMMUNICATIONSThe Director of Communications is responsible for developing and executing strategic communications that expand the reach, visibility, and impact of Barberton Community Foundation. This Director-level role partners with executive leadership to shape and amplify the Foundation's narrative, manage high-impact events, and strengthen relationships with donors, fund representatives, and community partners. This is a unique opportunity to join a dynamic team of six and help launch the Foundation's new strategic plan while building a comprehensive communications function.ABOUT BARBERTON COMMUNITY FOUNDATIONBarberton Community Foundation strengthens our community by advancing philanthropy, managing donor funds, and awarding grants that create lasting impact. We work with our community to identify and address critical needs, and we're committed to telling the stories of those who give, benefit from, and champion our work. Our core values that drive our culture are: Believe, Innovate, Collaborate, Elevate, Commit.POSITION DETAILSReports to: Executive Director
Work Location: On-site/in-community is prioritized (with some remote flexibility as needed)
Salary: Starting at $75,000/year with a range commensurate with experience/qualifications; this position is eligible for a full package of employee benefits, including health insurance, long and short-term disability, 401(k) plan, personal paid-time off, and paid holidays.
Timeline: Applications accepted through February 1, 2026 with an April 6, 2026 target start date KEY RESPONSIBILITIESStrategic Communications & Brand Management
Partner with the Executive Director on communications strategy aligned with the Foundation's new strategic plan
Develop messaging frameworks and materials that communicate the Foundation's mission, impact, and value proposition to diverse audiences
Tell compelling stories of donors, fund representatives, and scholarship namesakes that deepen community engagement and understanding
Manage the Foundation's reputation and brand voice across all platforms and communications including projects like the Annual Report, and more
Events Management
Plan and execute no more than 5 events per year, including the Foundation's signature annual dinner, donor appreciation events, and community-facing events
Develop event objectives, manage timelines, coordinate with vendors and partners, oversee budgets, and ensure flawless execution
Leverage events as strategic opportunities to strengthen relationships and advance messaging
Demonstrate exceptional project management, delivering events on time and on budget
Public Relations & Media Relations
Build and maintain relationships with relevant media
Develop and distribute press releases, media alerts, and story pitches
Secure earned media coverage that promotes the Foundation's work and impact
Position Foundation leadership and programs for media visibility
Website & Digital CommunicationsManage the Foundation's website (HubSpot), ensuring accuracy, compelling storytelling, optimal user experience, and digital accessibility
Oversee website updates, content calendars, and technical coordination
Ensure all digital properties reflect current branding and messaging
Email Marketing & Direct Communications
Develop and manage email campaigns to donors, fund representatives, partners, and community members
Create segmented communications that drive engagement and action
Use akoya GO CRM to manage contacts, automate workflows, and track results
Social Media Management
Develop social media strategy across Meta (Facebook) and other relevant platforms
Create engaging, on-brand content that tells the Foundation's story and builds communityManagecommunity engagement and respond to inquiries
Use analytics to measure performance and refine strategy
Other Communications Support
Collaborate cross-functionally on communications that support fundraising and donor cultivation
Develop presentations, donor materials, and other communications materials as needed
Communicate grant awards and impact back to donors and fund representatives and community
REQUIRED QUALIFICATIONS
Bachelor's degree in Communications, Marketing, Journalism, or related field
5-7+ years of professional communications experience, preferably 7-10+ years
Demonstrated expertise in written and spoken communications with ability to communicate clearly and compellingly to diverse audiences
Proven project management skills with ability to manage multiple initiatives simultaneously, meet deadlines, and deliver quality work on schedule
Experience with HubSpot and Meta (Facebook) platforms
Strong interpersonal skills and ability to collaborate effectively across departments and with external partners
Proficiency with modern communications tools and platforms
Excellent organizational and time management skills
Passion for nonprofit work and community impact (especially in the Barberton community)
PREFERRED QUALIFICATIONS
Nonprofit or philanthropic sector experience
Knowledge of donor relations and philanthropy
Professional writing experience (articles, donor communications, etc.)
Experience with event management, including vendor coordination and budget management
Graphic design capabilities are welcome but not required
Video/multimedia production experience is welcome but not required
Experience with communications platforms and tools (e.g., CMS platforms, email marketing software, social media management tools)
$75k yearly Auto-Apply 18d ago
Property Manager
Banyan Living
Communications manager job in Cleveland, OH
Job Description
Banyan Living, a premier property management company, is seeking a dedicated Property Manager to join our team. This role involves overseeing the daily operations of our properties, ensuring resident satisfaction, and maintaining the financial health of the community. As a Property Manager, you will play a critical role in fostering a welcoming and vibrant living environment for our residents.
Key Responsibilities:
Manage all aspects of property operations, including leasing, maintenance, and tenant relations.
Ensure high occupancy levels and tenant satisfaction through effective marketing and leasing strategies.
Oversee the maintenance and repair requests for the property, coordinating with vendors and service providers.
Develop and manage budgets, monitor expenses, and create financial reports.
Address resident inquiries and issues promptly to maintain a positive living experience.
Train and supervise property staff, fostering a collaborative and efficient work environment.
Conduct regular inspections of the property to uphold community standards.
Stay informed about local property laws, regulations, and best practices to ensure compliance.
This position requires strong leadership capabilities, excellent communication skills, and a commitment to resident-focused service.
Requirements
To be successful in this role, candidates should possess:
A minimum of 2-3 years of experience in property management or a related field.
Strong financial management skills with proficiency in budgeting and reporting.
Excellent interpersonal and communication skills to effectively interact with residents and team members.
Ability to handle issues diplomatically and maintain a positive community atmosphere.
Proficiency in property management software and MS Office Suite.
In-depth knowledge of local real estate laws and fair housing regulations.
Strong organizational skills and the ability to prioritize tasks efficiently.
A valid driver's license and reliable transportation are required.
If you are a motivated individual with a passion for property management and resident satisfaction, we encourage you to apply and become a vital part of the Banyan Living team.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
$35k-58k yearly est. 17d ago
Property Manager Residential | $75K+ Base + Bonuses
Smartland
Communications manager job in Eastlake, OH
Job DescriptionSalary: $75K+/Year + (Base+Bonuses)
Property Manager Residential
$75K+ Base + Performance Bonuses
Smartland is a fast-growing real estate and property management company overseeing 1,400+ apartments and single-family homes across the Cleveland area. Were seeking a high-performing Property Manager to lead daily operations, drive occupancy and financial performance, and deliver an excellent resident experience across a 300+ unit portfolio.
In this role, you will be the primary leader accountable for property performance, team execution, and resident satisfaction. You will work onsite across multiple communities and report directly to the Regional Property Manager / Director of Operations.
Schedule
MondayFriday (standard business hours)
On-call rotation required
Occasional evenings, weekends, or emergency availability
What Youll Do
As Property Manager, you will oversee all operational, leasing, financial, and customer service functions for your assigned communities.
Key Responsibilities
Lead operations for a 300+ unit residential portfolio
Drive strong occupancy, collections, and resident satisfaction
Own and deliver against key performance metrics (KPIs), including:
Occupancy and leasing performance
Collections and delinquency targets
Leasing conversion rates
Unit turn timelines
Resident satisfaction benchmarks
Lead, coach, and hold leasing and maintenance teams accountable
Oversee leasing strategy, marketing execution, and move-in/move-out processes
Conduct regular property walks and unit inspections to ensure quality standards
Oversee maintenance operations, work orders, and unit turns
Manage vendor relationships, review bids, and approve work
Ensure compliance with Fair Housing laws, safety standards, and company policies
Prepare accurate weekly and monthly operational and financial reports
Partner with leadership on property improvement and performance plans
Resolve resident issues professionally and maintain strong community relationships
Make timely, data-driven decisions to protect and grow asset value
What You Bring
2+ years of property management experience (multifamily strongly preferred)
Strong working knowledge of Fair Housing and compliance requirements
Proven leadership experience managing leasing and maintenance teams
Ability to hold teams accountable and handle difficult conversations
Highly organized with strong follow-through and attention to detail
Excellent communication, problem-solving, and conflict-resolution skills
Experience with budgets, reporting, and performance metrics
Proficiency with Google Workspace; AppFolio experience a plus
Ability to thrive in a fast-paced, high-accountability environment
Professional, self-driven, and results-oriented mindset
Why Youll Love Working at Smartland
Smartland supports high-performing leaders with modern tools, clear expectations, and room to grow.
$75,000+ base salary with performance-based bonuses
Medical, Dental, and Vision benefits
Generous Paid Time Off
Clear advancement opportunities within a growing company
Supportive leadership and collaborative culture
Organized systems, structured processes, and ongoing development
Not a Fit If You
Struggle with accountability, follow-through, or attendance
Avoid leadership responsibility or difficult conversations
Cannot manage deadlines, priorities, or fast-paced environments
Lack property management or Fair Housing experience
Resist documentation, systems, or established SOPs
Require constant supervision
Ready to Lead?
If youre a results-driven property management professional who enjoys leading teams, improving operations, and delivering strong performance, we want to meet you.
Apply today and take the next step in your property management career with Smartland.
CI: Architect, Technical Expert, Administrator, Coordinator, Scholar
Loc: Domestic
$75k yearly 29d ago
Communications Associate
Catch Vibe Voice
Communications manager job in Cleveland, OH
About Us
At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team thrives in an environment where collaboration, integrity, and excellence shape every interaction. We believe in creating a welcoming and supportive atmosphere for both our clients and employees, fostering growth and opportunity at every level.
Job Description
We are looking for a Communications Associate to join our growing team in Cleveland. The ideal candidate will play a key role in developing and executing communication initiatives that strengthen our brand presence, enhance internal and external engagement, and support the company's overall objectives. This position is an excellent opportunity for individuals who are passionate about communication, organization, and creative problem-solving.
Responsibilities
Support the creation and delivery of internal and external communication materials.
Assist in drafting press releases, newsletters, and company announcements.
Collaborate with cross-functional teams to ensure message consistency.
Coordinate events, meetings, and communication projects.
Maintain and update communication databases and documentation.
Contribute to the development of effective messaging strategies.
Qualifications
Qualifications
Strong written and verbal communication skills.
Excellent organizational and multitasking abilities.
Detail-oriented with a proactive approach to problem-solving.
Ability to work collaboratively in a fast-paced environment.
Proficiency in Microsoft Office Suite and general communication tools.
Additional Information
Benefits
Competitive salary and performance-based incentives.
Opportunities for professional development and career growth.
Supportive and collaborative team environment.
Health and wellness programs.
Paid time off and flexible work arrangements.
$38k-59k yearly est. 60d+ ago
Associate Property Manager
SROA Property Management, LLC
Communications manager job in Avon, OH
Job Description
Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
$35k-58k yearly est. 18d ago
Property Manager
Bruziv Partners LLC
Communications manager job in Cuyahoga Falls, OH
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Vision insurance
Bruziv Partners : Property Manager of attractive multifamily property in Cuyahoga Falls.
1. The Opportunity
An exciting opportunity to join a leading entrepreneurial management company in a managerial position with job growth potential.
The ideal candidate will join our team as a Property Manager and will assume multi-disciplinary responsibilities (tenant care, marketing, leasing, financial, reporting, budgeting, management of a team conducting maintenance and renovations assignments, software operating and recording, and other management and administration responsibilities) overseeing a portfolio of highly maintained multifamily properties with 230 units in Cuyahoga Falls, Stow, and Akron Ohio.
2. About Bruziv Partners
Headquartered in Cleveland, Ohio with global partnerships, BruZiv Partners is a leading real estate investment and property management firm focused on creating value by targeting undervalued properties in desirable locations with high growth potential. At BruZiv, we are committed to working with local communities to support neighborhood revitalization by bringing declining properties back to life. This is accomplished through our stringent investment criteria and personal approach to property management which, in turn, creates real value for the firm and our investment partners.
3. Overview
The Property Manager position leads in the management of an apartment complex. The Property Manager is involved in all aspects of day-to-day operations of the property, including marketing and advertisement, tenant relations inc. scheduling showings for prospective tenants, maintenance, repairs and renovations, security, janitorial services, landscaping, snow removal, etc. The Property Manager handles tenant complaints and service requests and must be familiar with the terms of the tenant leases. The Property Manager will work daily with the Appfolio software and will master all aspects of the software functionality.
4. Skills, Knowledge and Personal Characteristics
The following attributes are desirable for job success: exceptional communication and organizational skills; works well independently; detail oriented and accurate especially with numbers; customer service experience; ability to work under pressure; self- motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team and very good computer skills.
5. Specific Duties
Leasing- Follow up on all leads and schedule appointments for prospective tenant tours to maintain low vacancies.
Prepare and submit purchase orders for approval of management prior to making purchases.
Complete all rent payments bank deposits in a timely fashion (checks and online payments).
Submit and schedule all payments of property invoices from vendors and record in AppFolio all income and expense transactions.
Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
Conduct periodic inspections (twice a year) of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
Become proficient with the AppFolio management software. Coordinate entry of all property information into the software program and establish reporting protocols. Monitor all key dates and reporting within the system.
Update and maintain all social media, website and advertising platforms to ensure correct pricing, specials and availability is represented.
Responsible for renewals, making sure to achieve high retention goal of 50% or higher for renewal rate.
Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at every given opportunity.
Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
Assist the Property Owner with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
6. General Duties
Prepare and maintain files, prepare expense reports and other administrative forms, copying
Maintain office clerical, filing and record keeping systems.
Assist in the production of monthly and annual reports inc. reports to the lender.
Assist in preparation of transaction related documents.
Maintain contact and other databases for company.
Maintain adequate inventory of all office supplies and contact all vendors when maintenance is required on
Coordinate regular inventories of all business property.
Contractor coordination.
Coordinate tenant move-ins.
Obtain estimates/bids for repairs at the property. Generate and track Service Orders, approvals and distribution.
Sort, code and ensure accuracy and compliance with contracts of all property related invoices.
Coordinate and schedule appointments, on-site & off-site meetings and conference calls.
Collect and organize all property information in a format for quick reference.
7. Financial
Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
Make sure all tenants pay, deposit their payments and record such on AppFolio.
Ensure proper property coding on invoices.
Investigate cost reduction opportunities.
Read meters and calculate utility bill-backs to tenants if relevant.
Comply and submit the companys weekly reports to management
Assist corporate accounting with questions related to the property and resolution of vendor issues.
8. Scope of Responsibility and Authority
The Property Manager is charged with leading in the day-to-day implementation of policies, procedures and programs that will assure a well-managed, well maintained buildings, placing maximum emphasis on positive responses to the concerns and needs of the tenants, environmental health and safety, and quality programs in coordination and conjunction with the Owners goals and objectives. In absence of Executive staff, the Property Manager must provide in charge responsibilities for the property. These responsibilities include being on-call 24 hours, managing and delegating maintenance staff and contractors.
9. Other Requirements
Full-time salary position.
5+ years of directly relevant Multifamily Property Management experience.
Preferred but not a must - Bachelors Degree from four-year College or University
Emphasis on equivalent combination of education and experience.
Proven team leadership capabilities and experience, with the ability to think out of the box, initiate and achieve goals to improve the performance of the properties
Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
Familiarity with property management software (i.e. AppFolio.) a plus.
Effectively prioritize and multi-task.
Excellent people skills.
Strong working knowledge of general office equipment (copiers, printer, scanners, computers).
Ability to effectively communicate both orally and in writing with peers, managers and clients.
Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
Proactive, initiate follow-through.
10. Salary Compensation and Benefits
Salary $50,000-55,000 compensation commensurate with experience
Medical, dental, vision, life insurance benefits
401k
PTO
Performance Bonus Potential
11. Miscellaneous
The qualification requirements, physical demands and work environment characteristics described in this are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.
This job description in no way states or implies that the essential duties described are the only responsibilities. The employee is required to follow any other instruction and to perform any other work duties at the request of the supervisor or other management personnel.
About the Role:
As our portfolio continues to grow and evolve, we are building a pipeline of high-caliber seasoned Property Management professionals to lead thriving multifamily communities in the Greater Cleveland, Akron, and Canton markets. The ideal candidates will bring a proven track record of successfully managing stabilized or lease-up multifamily communities, with a deep understanding of resident retention, financial performance, vendor management, and team leadership in the field of residential apartment management. We are seeking experienced leaders in luxury or conventional apartment management who are ready to step into impactful roles within a strong and supportive company culture.
These are not an entry-level roles. We are looking for polished operators who know what it takes to run a high-performing apartment community and can lead a team with confidence and accountability. This is an ongoing opportunity for skilled operators who excel in resident relations, financial performance, and team leadership. If you're a proven property manager looking to align with a company focused on excellence, growth, and long-term success-this role is for you.
Minimum Qualifications:
Minimum 3 years of experience as a Property Manager in the apartment industry - managing 150+ units strongly preferred
Demonstrated ability to lead on-site teams, manage capital projects, and maintain high resident satisfaction
Deep understanding of Fair Housing regulations, local code compliance, and standard lease administration
Proficient in Yardi, or other leading property management platforms
Ability to manage and monitor property budgets, NOI, and occupancy goals
Preferred Qualifications:
Experience managing luxury, lease-up, or Class A or Class B+ multifamily properties
CAM, CAPS, or CPM designation (active or in progress) are a strong advantage but not required.
Knowledge of maintenance operations and vendor negotiation
Experience handling capital improvements, curb appeal standards, and unit turn and renovation oversight
Responsibilities:
Lead and oversee day-to-day operations of a multifamily apartment community, ensuring consistent delivery of a high-quality resident experience
Monitor and drive key property performance metrics including occupancy, collections, NOI, and budget adherence
Provide direct supervision, coaching, and development of on-site team members, fostering a culture of education, accountability, and excellence
Ensure compliance with Fair Housing laws, lease agreements, safety protocols, and local housing regulations
Conduct regular property walks, unit inspections, and curb appeal reviews to maintain asset standards
Manage vendor relationships and oversee coordination of maintenance requests, capital projects, and routine service contracts
Collaborate with regional and corporate leadership to execute marketing strategies, leasing goals, and financial reporting
Review and approve resident applications, lease renewals, move-ins, and move-outs
Respond to escalated resident concerns and complaints with professionalism and efficiency, ensuring resident satisfaction
Maintain accurate records in property management software (e.g., Yardi), including resident ledgers, service requests, and operational reporting
Skills and Competencies:
The ideal candidates will demonstrate a strong command of multifamily property operations, with the ability to balance strategic oversight and hands-on execution. Excellent interpersonal and leadership skills are essential, as this role requires daily interaction with residents, vendors, team members, and corporate partners.
Key competencies include:
Leadership & Team Development: Proven ability to lead, mentor, and motivate on-site staff to meet performance goals and deliver exceptional service.
Operational Excellence: Strong understanding of apartment operations including rent collection, lease enforcement, service request management, vendor coordination, and curb appeal standards.
Financial Acumen: Skilled in budget management, expense control, and driving NOI through strategic decision-making and operational efficiencies.
Compliance Knowledge: Thorough understanding of Fair Housing laws, local housing codes, and lease administration best practices.
Technology Proficiency: Comfortable navigating property management software such as Yardi (preferred), with an aptitude for learning new systems and ensuring accurate data entry and reporting.
Resident-Centered Mindset: Ability to resolve conflicts professionally, respond to resident concerns with urgency, and maintain high levels of satisfaction and retention.
Detail-Oriented & Organized: Capable of managing multiple priorities, property deadlines, inspections, and compliance tasks without sacrificing quality.
Successful candidates are solutions-oriented professionals who take ownership of their communities and are committed to delivering both financial performance and a first-class resident experience.
Benefits:
Competitive salary with performance bonuses
Full benefits package including health, dental, vision, 401(k)
Career growth within a regional portfolio of multifamily assets
A results-driven, collaborative team environment
Generous PTO and Paid Holiday schedules.
$35k-57k yearly est. Auto-Apply 60d+ ago
Property Manager - Affordable Housing Community / LIHTC
Independent Management Services 4.0
Communications manager job in Akron, OH
Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable communities in 11 states focusing exclusively in the affordable and workforce housing sectors. However, our total breath of experience also includes market rate and commercial property management.
We offer competitive salaries commensurate with experience and a comprehensive benefit package. We intend to build a team of individuals, who are self-motivated, willing to learn and grow with our firm. We progressively uphold a professional management team to serve our clients, enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our company. If you have superior attention to detail with outstanding communications skills and enjoy a challenging fast pace environment, join our team now!
Responsibilities:
• Day-to-day management of all phases of the operation of the community.
• Occupancy, marketing, leasing, move-in/out process, and resident income verification procedures.
• Quarterly unit inspections, monitor work order/maintenance projects, and enforce all community rules.
• Rent eviction and collections practices in conformity with state law, and company policy.
• Retain, negotiate, and supervise third-party vendors and contractors.
• Account receivables/payments manage supplies and inventory and ensure timely payment of expenses.
• Foster working relationships with residents, vendors/contractors, law enforcement, and community members.
• Ensure residents are provided with a clean, safe, and well-maintained community.
• Hire, train, supervise, and evaluate all office, maintenance, janitorial and other on-site personnel.
• Reports directly to the Regional Property Manager.
Job Qualifications:
• Leasing, sales, and customer service experience desired.
• Sales-minded individual with attention to detail.
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Must have knowledge of REAC and MOR compliance.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Experience with RealPage OneSite preferred.
• Experience managing residential communities (subsidized housing preferred).
• Must adhere to Federal Fair Housing Laws.
Qualifications
We offer a competitive salary plus benefits including:
Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
401(k) with above-average employer matching contribution.
Generous paid time off package.
Training and employee development program.
Among many other employee benefits.
$36k-55k yearly est. 17d ago
MIT external 5581 Copley
Circle K Stores, Inc. 4.3
Communications manager job in Norton, OH
Great Lakes BU - Region 02 - Market 07: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Minimum Qualifications The minimum qualifications for a Store Manager are: * High School diploma or GED preferred. * Experience in retail sales preferred.
* Experience to perform the essential duties, responsibilities and working in the conditions described below.
* Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) .
* Ability to supervise and manage the functions listed in the CSR and ASM .
* Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
* A valid driver's license and adequate transportation to/from bank and corporate management meetings.
* Ability to communicate (orally and in writing) in English.
* Perform other duties as assigned or delegated by his/her supervisor.
ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS
Leadership and Management
* Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
* Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
* Maintain a professional and supportive image among subordinates and supervisor.
* Schedule employees within Company guidelines to maximize customer service and maintain site image.
* Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Site Relationships
* Develop positive and professional relationships with all suppliers.
* Promote excellent service and resolve customer complaints in a timely, professional manner.
* Promote and ensure a safe, positive public image within the neighboring community.
Training and Development
* Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
* Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
* Train all employees on safety procedures and promote safety awareness.
Communication
* Develop ways and means to ensure that all employees receive proper communication in a timely manner.
* Establish periodic on-going communication meetings with all site employees and the Market Manager.
Organizing and Planning
* Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
* Organize and maintain all site files and manuals.
* Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
* Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
* Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
Financial
* Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
* Budget and forecast P&L lines, as well as understand and manage merchandise margins.
* Safeguard and account for all money received and disbursed.
* Perform all other financial analysis necessary to maximize sales and net profits.
Working Conditions
* Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
* Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
* Be exposed to occasional noise.
* Work with a minimum of direction and supervision.
* At all times work as an effective manager, supervisor and leader.
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.
NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$110k-154k yearly est. 16d ago
Communications Associate
Catch Vibe Voice
Communications manager job in Cleveland, OH
About Us
At Catch Vibe Voice, we specialize in delivering exceptional communication experiences with a commitment to professionalism, precision, and client satisfaction. Our team thrives in an environment where collaboration, integrity, and excellence shape every interaction. We believe in creating a welcoming and supportive atmosphere for both our clients and employees, fostering growth and opportunity at every level.
Job Description
We are looking for a Communications Associate to join our growing team in Cleveland. The ideal candidate will play a key role in developing and executing communication initiatives that strengthen our brand presence, enhance internal and external engagement, and support the company's overall objectives. This position is an excellent opportunity for individuals who are passionate about communication, organization, and creative problem-solving.
Responsibilities
Support the creation and delivery of internal and external communication materials.
Assist in drafting press releases, newsletters, and company announcements.
Collaborate with cross-functional teams to ensure message consistency.
Coordinate events, meetings, and communication projects.
Maintain and update communication databases and documentation.
Contribute to the development of effective messaging strategies.
Qualifications
Qualifications
Strong written and verbal communication skills.
Excellent organizational and multitasking abilities.
Detail-oriented with a proactive approach to problem-solving.
Ability to work collaboratively in a fast-paced environment.
Proficiency in Microsoft Office Suite and general communication tools.
Additional Information
Benefits
Competitive salary and performance-based incentives.
Opportunities for professional development and career growth.
Supportive and collaborative team environment.
Health and wellness programs.
Paid time off and flexible work arrangements.
$38k-59k yearly est. 22d ago
Experienced Property Manager - Luxury community
Banyan Living
Communications manager job in North Royalton, OH
Job Description
Banyan Living is seeking an experienced Property Manager for our luxury community. Join a dynamic team dedicated to delivering outstanding living experiences in upscale developments. As the Property Manager, you will be responsible for overseeing the daily operations, managing staff, and ensuring excellence in resident relations for our high-profile properties.
Key Responsibilities:
Lead and manage all aspects of property operations, including leasing, maintenance, and tenant relations.
Develop and implement strategies to enhance resident satisfaction and retention.
Prepare and manage property budgets, track expenses, and optimize financial performance.
Conduct regular property inspections to maintain high standards of cleanliness and curb appeal.
Hire, train, and provide ongoing support and development for property staff.
Ensure compliance with Fair Housing and other applicable regulations.
Engage with residents to address concerns and foster a sense of community.
If you are a seasoned property management professional with a passion for luxury living and exceptional service, we encourage you to apply!
Requirements
The ideal candidate will possess the following qualifications:
Minimum of 5 years of property management experience, with at least 2 years in a luxury community setting.
Strong financial management skills and knowledge of budgeting and reporting.
Exceptional leadership abilities and team management experience.
Outstanding communication and interpersonal skills.
Familiarity with property management software, such as Yardi or comparable systems.
In-depth knowledge of Fair Housing laws and compliance.
Proven track record in resident retention and community engagement.
Ability to work flexible hours and handle on-call duties when necessary.
Join Banyan Living and make a difference in the lives of our residents by managing a premier luxury community.
Benefits
Competitive salary with performance bonuses
Full benefits package including health, dental, vision, 401(k)
Career growth within a regional portfolio of multifamily assets
A results-driven, collaborative team environment
Generous PTO and Paid Holiday schedules.
$35k-58k yearly est. 15d ago
Part Time Associate Property Manager
SROA Property Management, LLC
Communications manager job in Cuyahoga Falls, OH
Job Description
Storage Rentals of America is hiring a Part-Time Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
401(k) with substantial employer match and 100% immediate vesting
Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
$35k-58k yearly est. 7d ago
Assistant Property Manager
ABC Management 4.6
Communications manager job in Warren, OH
ASSISTANT PROPERTY MANAGER Job Description Job Summary An Assistant Property Manager is responsible for helping to achieve all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Responsibilities:
Supervise maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling.
Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
Approve lease applicants. Administer HUD recertification's, if applicable.
Evaluate current market conditions and competition. Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
Provide customer service to residents resolving any issues that may occur and ensuring maintenance completes service requests.
Coordinate resident activities and correspondence (i.e., monthly newsletters).
Contact and negotiate with vendors. Obtain bids and manage capital improvement projects.
Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).
Operate within budget and purchasing guidelines. Maintain curb appeal by walking/inspecting property and vacant units.
Conduct Human Resources functions; recruiting, interviewing, performance reviews, salary reviews, explanation of benefits, new hire orientation, terminations.
Ensure company policies and procedures are met. Attend court proceedings, as necessary.
Coordinate and lead staff meetings, as necessary.
Assist other properties, as necessary.
Completion of internal training for market-rate: One-Site - Navigation and Prospects, Move-ins and Rents, Move-outs.
Completion of internal training for affordable housing: One-Site - Navigation of Receipts and Waitlists, Certifications and Charges, Move-outs.
Other responsibilities as assigned/needed.
Qualifications
Education: High School Diploma/GED required; some college beneficial
Work Experience: 1-3 years of experience required.
Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license required.
Working Conditions: Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds when accepting resident packages.
$21k-41k yearly est. 60d+ ago
Property Manager - Section 8 / Tax Credit Community
Independent Management Services 4.0
Communications manager job in Elyria, OH
Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable communities in 11 states focusing exclusively in the affordable and workforce housing sectors. However, our total breath of experience also includes market rate and commercial property management.
We offer competitive salaries commensurate with experience and a comprehensive benefit package. We intend to build a team of individuals, who are self-motivated, willing to learn and grow with our firm. We progressively uphold a professional management team to serve our clients, enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our company. If you have superior attention to detail with outstanding communications skills and enjoy a challenging fast pace environment, join our team now!
Responsibilities:
• Day-to-day management of all phases of the operation of the community.
• Occupancy, marketing, leasing, move-in/out process, and resident income verification procedures.
• Quarterly unit inspections, monitor work order/maintenance projects, and enforce all community rules.
• Rent eviction and collections practices in conformity with state law, and company policy.
• Retain, negotiate, and supervise third-party vendors and contractors.
• Account receivables/payments manage supplies and inventory and ensure timely payment of expenses.
• Foster working relationships with residents, vendors/contractors, law enforcement, and community members.
• Ensure residents are provided with a clean, safe, and well-maintained community.
• Hire, train, supervise, and evaluate all office, maintenance, janitorial and other on-site personnel.
• Reports directly to the Regional Property Manager.
Job Qualifications:
• Leasing, sales, and customer service experience desired.
• Sales-minded individual with attention to detail.
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Must have knowledge of REAC and MOR compliance.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Experience with RealPage OneSite preferred.
• Experience managing residential communities (subsidized housing preferred).
• Must adhere to Federal Fair Housing Laws.
Qualifications
We offer a competitive salary plus benefits including:
Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
401(k) with above-average employer matching contribution.
Generous paid time off package.
Training and employee development program.
Among many other employee benefits.
$36k-54k yearly est. 17d ago
Property Manager
Banyan Living
Communications manager job in Akron, OH
Job Description
Property Manager
Company: Banyan Living
Banyan Living specializes in the management of residential properties, providing high-quality living experiences for our residents. We are currently seeking a dedicated and experienced Property Manager to oversee the operations of our properties and ensure exceptional service delivery.
Key Responsibilities:
Oversee the day-to-day management and operations of assigned properties.
Maintain and improve the property's overall appearance and functionality.
Handle leasing processes, including showing units, processing applications, and conducting lease signings.
Address tenant inquiries and complaints promptly and professionally.
Manage budgets, forecasts, and property financials, ensuring adherence to policy and maximization of profit.
Coordinate maintenance and repairs, overseeing contractors and maintenance staff.
Implement marketing strategies to maximize occupancy rates.
Prepare regular reports on property performance and resident satisfaction.
By joining Banyan Living, you will be part of a dynamic team committed to building strong communities and enhancing the rental experience for our residents.
Requirements
Qualifications:
Three or more years of experience in property management.
Strong understanding of property management principles and practices.
Excellent communication and interpersonal skills.
Ability to effectively manage multiple priorities and tasks.
Proficient in property management software and Microsoft Office Suite.
Knowledge of applicable laws and regulations related to property management.
Strong problem-solving abilities and a proactive mindset.
Ability to work flexible hours, including evenings and weekends if necessary.
Valid driver's license and reliable transportation is required.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
$35k-57k yearly est. 17d ago
Property Manager
Banyan Living, LLC
Communications manager job in Akron, OH
About the Role:
The Property Manager will play a crucial role in overseeing the daily operations of our luxury housing properties in Akron Ohio. This position is responsible for ensuring that all properties are well-maintained, compliant with local regulations, and provide a safe and welcoming environment for residents. The Property Manager will also be tasked with managing lease agreements, conducting building inspections, and addressing tenant concerns promptly and effectively. By fostering positive relationships with residents and staff, the Property Manager will contribute to the overall success and reputation of our real estate development initiatives. Ultimately, this role is vital in achieving our mission of providing quality housing solutions while adhering to fair housing practices.
Minimum Qualifications:
Minimum of 3 years of experience in property management or a similar role.
Strong knowledge of fair housing laws and regulations.
Preferred Qualifications:
Experience with Yardi Systems or similar property management software.
Certification in property management (e.g., CPM, CAM) is a plus.
Familiarity with real estate development processes.
Responsibilities:
Oversee the day-to-day operations of a luxury housing property.
Manage lease agreements, including renewals and terminations, ensuring compliance with all regulations.
Conduct regular building inspections to maintain property standards and address maintenance issues.
Implement and monitor budgets, ensuring financial performance aligns with organizational goals.
Serve as the primary point of contact for residents, addressing inquiries and resolving conflicts in a timely manner.
Skills:
The required skills in housing and property management will be utilized daily to ensure compliance with regulations and to maintain high standards of living for residents. Proficiency in lease agreements and lease administration will enable the Property Manager to effectively manage tenant relationships and resolve issues. Knowledge of Yardi Systems will streamline property management tasks, enhancing efficiency in tracking leases and maintenance requests. Building inspections will require a keen eye for detail, ensuring that properties remain safe and well-maintained. Additionally, understanding fair housing practices will guide the Property Manager in fostering an inclusive community for all residents.
How much does a communications manager earn in Cleveland, OH?
The average communications manager in Cleveland, OH earns between $54,000 and $133,000 annually. This compares to the national average communications manager range of $53,000 to $122,000.
Average communications manager salary in Cleveland, OH
$84,000
What are the biggest employers of Communications Managers in Cleveland, OH?
The biggest employers of Communications Managers in Cleveland, OH are: