Communications manager jobs in Grand Rapids, MI - 64 jobs
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Global Communications Manager
Shape Corp 4.5
Communications manager job in Grand Haven, MI
The Global CommunicationsManager defines and delivers a world-class, integrated communications strategy that aligns all regions and platforms with clear, compelling messaging. The role combines strategic vision with strong execution, ensuring that communication plans translate into meaningful impact. The Global CommunicationsManager strengthens both internal and external communications to build brand reputation, engage employees, and reinforce stakeholder trust, while confidently guiding global campaigns, media relations, and crisis communications. This role requires a unique blend of strategic leadership and hands-on execution, combining vision with the ability to deliver tangible outcomes in a fast-paced, global environment.
Essential Job Functions include, but are not limited to, the following:
Strategic Leadership
* Define the company's communications vision and annual priorities aligned with corporate strategy, brand, and culture.
* Partner with executive leadership to shape and deliver strategic corporate messaging.
* Consult on and communicate key culture initiatives, including sustainability, DEI&B, and community engagement.
Content & Messaging
* Develop and manage global content strategies, including frameworks, calendars, and toolkits.
* Create internal communication programs that build culture and brand from the inside out.
* Support change management initiatives with clear, timely communication.
* Managing global campaigns with cultural awareness and precision.
Global Alignment & Media Relations
* Advise global locations on aligning local communications with corporate strategy while adapting for cultural relevance.
* Drive the external communications to strengthen brand reputation and build stakeholder trust through strong media relationship and managing press engagement.
* Leading internal communications to engage employees and foster alignment.
Measurement & Continuous Improvement
* Benchmark industry trends and implement best practices for audience engagement.
* Lead communications audits and data analysis to evaluate effectiveness and define improvements.
* Manage global metrics to measure impact and ROI.
Channel Management
* Oversee internal communication platforms (intranet, social media, displays) and collaborate with marketing on external channels.
* Optimize global communication systems for efficiency, cost-effectiveness, and engagement.
Department Leadership
* Manage team performance, development, and succession planning.
* Oversee department budget and resource allocation.
* Drive recruitment marketing strategy aligned with corporate brand.
Leadership capabilities:
* Vision: Envisions a desired future and generates excitement by conveying a compelling, shared vision
* Development: Fosters a development culture by encouraging all team members to embrace a growth mindset and taking actions daily to develop themselves and those around them
* Communication:
* Strong persuasive verbal, visual and written communications skills, including content creation and editing capabilities and knowledge of AP style guidelines.
* Effective at pitching innovative concepts and bringing along stakeholders.
* Audience-focused mentality to optimize communication channels to best suit audience needs.
* Project and Stakeholder Management
* Trust: Influences others by building credibility and positive relationships rather than relying on authority to generate momentum around Shape priorities
* Problem Solving: Continuous improvement and the use of proven, problem-solving methodology: Creative, critical thinker and problem solver; Demonstrated ability to simplify and clarify complex concepts.
Foundational capabilities
* Relationship building and inclusion (Interpersonal savvy) : Relates comfortably with people across levels, functions, cultures, geographies, ages, genders, class, backgrounds, disabilities, ethnicities. Builds rapport in an open, friendly, and accepting way, even when facing difficult or tense situations. Identifies interpersonal and group dynamics and reacts effectively. Actively work toward reducing bias in decision making and support equitable treatment and opportunity for all.
* Influencing: Gain buy-in and garner support for ideas, decisions, proposals, and solutions by building credibility, with or without formal authority. Manages up, down, and across effectively by anticipating and responding proactively to stakeholder reactions. Mobilizes others to take action to advance work objectives and positive impact : Demonstrated ability to influence and mobilize stakeholders towards a common vision.
* Customer focus: Demonstrate the capacity to anticipate, identify and understand the wants and needs of customers and give priority to satisfying and exceeding them, by being a business partner. Effectively manage customer expectations, enable the development and delivery of quality services and products, and place emphasis on building customer loyalty by continually enhancing the customer experience.
Technical competencies
* Proficient in the use of various web-based/digital platforms/software (Adobe Creative Suite, CMS, etc.) , graphic design and Microsoft Office applications.High attention to detail and high quality standards
* Strategy. Envision a desired future, inspirationally paint a picture of who we are and where we want to be, and unleash the energy to get there. Establish a systemic course of action to maximize value by setting and reinforcing priorities, goals, timetables and measures to deliver sustainable competitive advantage..
* Project Management and event planning: Develop and execute work plans and timelines using methods and/or software to drive effective and timely completion of project milestones and deliverables in accordance with requirements and goals.
* Social media management: Follow brand voice, standards and guidance from the headquartered corp. comm and marketing teams to set a localized social media strategy in regards to selecting the appropriate channels and regularly curating, publishing and evaluating content.
Qualifications & Experience:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
* Bachelor's degree in communications, marketing, public relations, journalism, or related degree, master's degree preferred
* 10+ years of corporate communications or related field experience
* Ability to travel domestically and internationally up to 10 percent of the time.
$59k-85k yearly est. 48d ago
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Indirect Tax--Property Tax --Senior
EY 4.7
Communications manager job in Grand Rapids, MI
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Handling tax in such a large, sophisticated organization takes more than just a technical understanding of current tax practices. As a Property Tax Senior, we'll look to you to apply your knowledge to a wide range of tax areas and processes, devising strategic outcomes to some very complex issues. In return, you can expect the support of some of the most engaging colleagues around, as well as plenty of opportunities to progress your career.
**The opportunity**
Our tax function is constantly evolving, and it's here you'll find everything you need to grow as we do. It's all about taking on new skills and responsibilities as they arise, and making the most of our dedicated mentors and training programs.
**Your key responsibilities**
You'll spend much of your time supporting client engagements by participating in day-to-day interactions with clients, providing a quality work product and driving delivery of services to meet deadlines. You'll continuously build on your technical competence by keeping up to date on trends, developments and legislation that impact our clients.
**Skills and attributes for success**
+ Demonstrate an understanding of complex commercial real and personal property tax concepts and effectively apply tax knowledge to client situations
+ Develop and deliver quality tax advice with timely and responsive services and work products that exceed client expectations
+ Identify and offer opportunities for other special services
+ Prepare quality, practical approaches to the client's tax situation and arrive at appropriate conclusions
+ Strong analytical skills and attention to detail.
**To qualify for the role, you must have**
+ A bachelor's degree and a minimum of 3 years of relevant property tax consulting experience or equivalent experience in business or industry
+ Broad exposure to state and local taxation
+ Excellent organizational, analytical and verbal/written communication skills
+ Willingness to travel as needed, and working in a balanced hybrid environment
**Ideally, you'll also have**
+ MBA or JD degrees
+ CPA or CMI designations
+ Experience in a professional services environment
**What we look for**
We're interested in people who are ready to become a part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, the ability to develop meaningful relationships and the ambition to deliver above and beyond expectations, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $81,700 to $135,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $98,100 to $153,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
$98.1k-153.5k yearly 13d ago
Tax Senior, Unclaimed Property Tax; State and Local Tax (SALT)
Deloitte 4.7
Communications manager job in Grand Rapids, MI
Are you a strategic and creative Unclaimed Property Tax professional who enjoys working on complex state unclaimed property tax issues? Are you ready to make a greater impact on organizations by combining tax consulting solutions and innovative technologies that align the tax function with the business objectives?
We are looking for sharp, analytical Tax Senior, ready to take on new challenges, to join the Unclaimed Property Tax group and work with of one of the largest Multistate Tax practices in the United States.
Recruiting for this role ends on May 31, 2026.
The TeamDeloitte's Multistate Tax Services (MTS) group is one of largest State and Local Tax (SALT) practices in the United States with more than 1,000 professionals nationwide. Our Multistate Tax professionals include former state tax auditors and administrators, industry personnel, tax practitioners, accounting specialists, and technology personnel with numerous years of multistate tax experience. Collectively, our team has significant experience with the requirements and nuances of jurisdictions in all 50 states. Our specific services include state income and franchise tax, indirect tax, unclaimed property, business restructuring, credits and incentives, sales and use tax outsourcing, excise tax, property tax, state strategic tax review, and state tax controversy.
Recruiting for this role ends on May 31st, 2026.
Work you'll do As a Tax Senior in the Unclaimed Property Tax group you will be a valuable member on tax engagements and provide state tax consulting and compliance services to a diverse client base in various industry sectors. You will continue to grow your technical knowledge in state taxation by working on large, complex tax projects, have access to exceptional training and resources, and continue to develop your supervisory and leadership skills.
Responsibilities will include:
+ Whether a client needs to complement an in-house unclaimed property team or outsource all their unclaimed property responsibilities, apply the appropriate level of services for each of our clients.
+ Gaining knowledge of an assessment, audit, or voluntary disclosure agreement process.
+ Developing client, legal counsel, and state representative written communications and facilitating verbal discussions.
+ Tracking client requests and submissions and assisting with record review (i.e. tax documents, accounting records, policies, and procedures, etc.)
+ Performing data analysis to identify potential unclaimed property risks.
+ Developing and presenting the client with strategies to mitigate potential unclaimed property exposure.
+ Aiding in drafting final deliverables and reports for client and state submission.
+ Demonstrate critical thinking and the ability to bring order to unstructured problems.
+ Use a broad range of tools and techniques to extract insights from current industry or sector trends.
+ Review your work and that of others for quality, accuracy and relevance.
+ Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
+ Use straightforward communication, in a structured way, when influencing and connecting with others.
Qualifications Required
+ Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week
+ Limited immigration sponsorship may be available
+ 3+ years' experience in state and local tax; 1+ years with Unclaimed Property tax
+ Bachelor's degree in accounting, finance, or related field
+ One of the following active accreditations obtained, in process, or willing and able to obtain:
+ Licensed CPA in state of practice/primary office if eligible to sit for the CPA exam
+ If not CPA eligible:
+ Licensed attorney
+ Enrolled Agent
+ Certifications:
+ CFE (Certified Fraud Examiner)
+ Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Advanced degree such as Masters of Tax, JD and/or LLM
+ Previous Big 4 or large CPA firm experience
+ Supervisory experience
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $68,180 to $144,300.
Information for applicants with a need for accommodation:
************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
$68.2k-144.3k yearly 60d+ ago
Property Manager
Valenti Real Estate
Communications manager job in Grand Rapids, MI
Job Description
**Job Title: Property Manager**
**LIHTC EXPERIENCE NEEDED**
**About Us:**Intrepid Professional Group is a leading real estate management company dedicated to delivering exceptional service and value to our clients. We manage a diverse portfolio of residential and commercial properties and are committed to maintaining high standards of property management and tenant satisfaction.
**Job Summary:**We are seeking a proactive and experienced affordable housing Property Manager to oversee the daily operations of our residential communities. The ideal candidate will be responsible for ensuring the properties are well-maintained, managing resident relations, completing recertifications complying with agency guidelines, overseeing lease agreements, and maximizing property performance.
**Key Responsibilities:**
**Property Operations:**
Manage day-to-day operations of assigned properties, including maintenance, repairs, and tenant services.
Conduct regular property inspections to ensure compliance with safety and quality standards.
Coordinate and supervise on-site staff and contractors to ensure efficient property operations.
**Resident Relations:**
Act as the primary point of contact for Residents, addressing inquiries, concerns, and complaints in a timely manner.
Manage Residents recertifications in a timey manner, lease agreements, and move-in/move-out processes.
Foster positive resident relationships to promote retention and satisfaction.
**Financial Management:**
Managecommunities within property budgets, ensuring adherence to financial targets and effective cost control.
Monitor and collect rent payments, enforce lease terms, and manage delinquency issues.
Prepare financial reports, including profit and loss statements, to keep stakeholders informed of property performance.
**Leasing and Marketing:**
Develop and implement marketing strategies to attract prospective tenants and reduce vacancies.
Conduct property showings, develop a marketing plan than includes referring agencies, and finalize lease agreements.
Stay informed of local rental market trends and adjust strategies as necessary.
**Regulatory Compliance:**
Ensure properties are compliant with local, state, and federal regulations related to property management, safety, and tenant rights.
Oversee the fulfillment of property inspections, permits, and required certifications.
**Qualifications:**
Bachelor's degree in Business Administration, Real Estate, Hospitality Management, or a related field preferred.
Proven experience as an affordable housing Property Manager or similar role in residential property management.
Strong knowledge of property management principles, leasing regulations, and tenant rights.
Excellent interpersonal, communication, and negotiation skills.
Proficient in property management software, Yardi, Right Source preferred and Microsoft Office Suite.
Strong organizational and problem-solving skills, with the ability to manage multiple tasks and priorities.
Real Estate License (if required by state) is preferred but not mandatory.
**What We Offer:**
Competitive salary and bonuses based on performance.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and growth within the company.
A dynamic and supportive work environment.
**How to Apply:**
Interested candidates are invited to submit their resume highlighting their relevant experience.
Intrepid Professional Group is an equal-opportunity employer and welcomes applicants from diverse backgrounds to apply.
$40k-63k yearly est. 16d ago
Part Time Associate Property Manager
SROA Property Management, LLC
Communications manager job in Grand Rapids, MI
Job Description
Storage Rentals of America is hiring a Part-Time Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
401(k) with substantial employer match and 100% immediate vesting
Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
$40k-63k yearly est. 4d ago
Community Manager - Grand Rapids, MI
JPMC
Communications manager job in Grand Rapids, MI
Fully supporting our customers' success requires a commitment to support the community's success. The CommunityManager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - CommunityManager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
Report results based on event surveys to inform national community teams on opportunities for improvement
Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
Ability to build strong relationships with clients, peers, partners and contacts
Executive presence with strong presentation skills in small and large / public group settings
Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
Strong analytical, strategic and independent problem-solving skills
Proven ability to discover needs and connects clients and business owners to the right resources
Preferred qualifications, capabilities, and skills
Bilingual language preferred
Dodd Frank and SAFE Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:*********************************************************************
In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required.
$52k-84k yearly est. Auto-Apply 60d+ ago
Communications Associate
Hustle Notice Biz
Communications manager job in Grand Rapids, MI
Department
Dezign Comm
Employment Type
Full Time
Location
Grand Rapids, MI
Workplace type
Onsite
Compensation
$17.80 - $24.50 / hour
Key Responsibilities Skills, Knowledge and Expertise Benefits About Iris Comm Lab We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
$17.8-24.5 hourly 60d+ ago
Communications Associate
Iris Comm Lab 4.0
Communications manager job in Grand Rapids, MI
Job DescriptionDescription Job Title: Communications Associate Reports to: CommunicationsManager Job Type: Full-Time We are seeking a dynamic and enthusiastic Communications Associate to join our team. The ideal candidate will play a pivotal role in enhancing our brand's presence and engaging with diverse audiences through innovative communication strategies. As a Communications Associate, you will collaborate with various departments to develop and implement effective communication plans that elevate our narratives and promote our initiatives.
Key Responsibilities
Develop and implement communication strategies to enhance brand awareness.
Write and edit content for various platforms including social media, newsletters, and press releases.
Coordinate internal and external communications to ensure consistency and clarity of messaging.
Assist in managing social media accounts, including creating engaging posts and monitoring audience interactions.
Support the planning and execution of events, campaigns, and outreach initiatives.
Conduct research and analysis on industry trends and audiences to inform communication strategies.
Skills, Knowledge and Expertise
Bachelor's degree in Communications, Marketing, Public Relations, or a related field.
Strong writing and editing skills with a keen eye for detail.
Experience with social media management and content creation.
Excellent verbal communication and interpersonal skills.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Familiarity with graphic design tools and software is a plus.
Benefits
Opportunities for growth and career advancement.
Paid time off and holidays.
Health, dental, and vision insurance options.
A supportive and collaborative work environment.
Training and development opportunities.
$35k-52k yearly est. 28d ago
Assistant Community Manager- Eastpointe Commons- Grand Rapids, MI
KMG Prestige 4.0
Communications manager job in Grand Rapids, MI
KMG Prestige is seeking an Assistant CommunityManager in Grand Rapids, MI at Eastpointe Commons who is goal-oriented, enjoys new challenges, and has a passion for property management. The ideal candidate will strive to create happy residents through providing superior customer service and maintaining a positive attitude. Assistant CommunityManagers are responsible for assisting in the overall operations of the apartment community, rent collection, marketing vacant units, and various administrative duties.
What we are looking for:
Previous experience in property management
Tax Credit experience
Demonstrated leadership ability
Marketing and closing skills
Excellent organizational skills
Working knowledge of Microsoft Word and Excel
Ability to obtain Real Estate Salesperson License (paid for by the company)
What we offer:
Medical
Dental
Vision
Flexible Spending Account
Telemedicine
401k (with employer match)
Paid Time Off
Parental Leave
Tuition Reimbursement
Life & Disability Insurance
Pet Insurance
Employee Assistance Program
Employee Referral Program
Annual Merit Reviews
Why KMG Prestige?
KMG Prestige is a premier property management company whose mission statement
“Do the Right Thing”
isn't just words - it's who we are. We have been rated as a top 100 workplace by the Detroit Free Press for the last five years because we celebrate the uniqueness that each individual brings to our team. We are committed to growing a high functioning and talented team by integrating inclusion and engagement strategies into all recruiting, hiring, advancement, and retention practices.
If you are excited to join a team that is striving to become the
best, most respected property management company in the industry
, apply today!
KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.
$26k-47k yearly est. Auto-Apply 60d+ ago
Community Care Manager (PT)
Wedgwood Christian Services 3.2
Communications manager job in Grand Rapids, MI
Job Description
The Community Care Manager provides trauma-informed, community-based support to survivors of sex trafficking. This role focuses on direct client care, case coordination, and resource navigation for individuals recovering from sexual exploitation.
RESPONSIBILITIES:
Provide holistic, survivor-centered services that integrate emotional, spiritual, and practical support through a trauma-informed and culturally responsive approach.
Conduct needs assessments, develop individualized care plans, and offer mobile/community-based follow-up support.
Provide life skills trainings for clients to identify gaps in knowledge and ensure long-term success.
Assist clients in accessing services such as housing, healthcare, employment, and legal advocacy.
Offer mobile or community-based support to meet clients where they are.
Empower survivors through self-advocacy and by fostering sustainable community connections.
Collaborate with internal teams and external partners to coordinate care and support services.
Participate in case reviews, community coalitions, and advocacy efforts.
Maintain accurate, timely documentation and contribute to program evaluation through outcomes tracking.
Regular participation in supervision meetings and team meetings for the sharing of ideas, feedback, and department planning.
Responsible for timely Quality Assurance compliance as related to employee's roles and functions.
Other duties as assigned
Regular, predictable, and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role.
QUALIFICATIONS:
Bachelor's degree in business, Social Work, or related field of study required; Master's degree is preferred.
Minimum 2 years of experience working with vulnerable populations, ideally survivors of trafficking.
Knowledge of trauma-informed care, complex trauma, and survivor-centered practices.
Ability to work independently, maintain boundaries, and demonstrate cultural humility.
Ability to work on tight deadlines.
For transportation purposes must have a valid driver's license
Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.
HOURS OF WORK: Variable hours with flexibility to work evenings or weekends based on client needs. 20-25 hours weekly.
$47k-65k yearly est. 4d ago
Property Manager
Legacy LLC 4.6
Communications manager job in Jenison, MI
Job Description
Legacy is seeking a full-time Property Manager to manage the day to day operations of a 46-unit property located in Jenison, MI. The successful candidate must be detail-oriented, organized, and provide quality, professional service to residents. This includes preparing paperwork for move-in, move-outs, re-certifications, resident billing, maintaining an accurate file system, and handling month end closing procedures. In addition, the Property Manager will be responsible for coordinating on-site maintenance including scheduling and tracking work orders, as well as maintaining a professional relationship with vendors while upholding all applicable outside agency standards. Legacy offers endless challenges and rewards to teams of talented employees driven by collaboration.
Requirements:
Minimum of 3 years of Property Management experience required
Section 8 knowledge required
Outgoing and personable - excellent interpersonal communicationManagement of receivables, payables, and budgeting for the property
Awareness of Fair Housing laws required
Proficiency in MS Office products
Yardi experience preferred
Real Estate License required within 6 months of employment
Must be able to attend monthly as well as evening meetings and events
Some travel required, must have a valid driver's license and automobile insurance
Qualified candidates should email your resume to: *********************.
An Equal Opportunity Employer
,
our employees are our most valuable asset and Legacy is committed to fostering, cultivating and preserving a culture of diversity and inclusion. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and Legacy's achievement as well.
$45k-63k yearly est. Easy Apply 6d ago
Communications Specialist
Phaneshealthcare
Communications manager job in Grand Rapids, MI
The company is looking to employ a Communications Specialist with exceptional public speaking and writing skills. A Communications Specialist is expected to be a strategic thinker with a meticulous attention to detail, working well under pressure and meeting deadlines.
You will have excellent interpersonal and communication skills with the ability to multitask and adapt in a fast-paced environment. To ensure success, Communications Specialists should be innovative, organized and self-motivated with a keen interest in driving strategic messages to key internal and external role-players.
Responsibilities:
Develop and implement a communication strategy that includes media outreach and social media content creation.
Research and write press releases, and content for the company website, infographics, blogs and newsletters.
Acquire and maintain a detailed knowledge of the company's policies, principles and strategies, and to keep up-to-date with relevant developments.
Arrange and coordinate press conferences, and plan events.
Facilitate the resolution of disputes with external role-players.
Adhere to the company's style guide, ensuring that we produce high-quality and error-free copy.
Work with key internal role-players to brainstorm content ideas, in line with the company's strategy and in support of various brand initiatives.
Support and evaluate results of communication campaigns with the team.
Build and maintain relationships with journalists and key external role-players.
Skills Required:
Excellent written and verbal communication skills.
Works well under pressure and meets tight deadlines.
Highly computer literate with capability in email, MS Office and related business and communication tools.
Content writing experience for all media platforms.
Proven social media and networking expertise.
Strategic and creative mindset.
Meticulous attention to detail.
$41k-60k yearly est. 60d+ ago
Communication Specialist
Cs&S Staffing Solutions
Communications manager job in Wyoming, MI
Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/Communication_Specialist_J02155630.aspx *You can apply through Indeed using mobile devices with this link.
Additional Information
$41k-60k yearly est. 1d ago
Communication Specialist
CS&S Staffing Solutions
Communications manager job in Wyoming, MI
Please, review and apply for this position through the QCI system following the link below (Copy and Paste):
http://jobs.qcitech.com/jobseeker/Communication_Specialist_J02155630.aspx
*You can apply through Indeed using mobile devices with this link.
Additional Information
$41k-60k yearly est. 60d+ ago
Apartment Property Manager -Wayland, Michigan
Gardner Management Company Inc. 4.2
Communications manager job in Kalamazoo, MI
Job Description
We are seeking an Property Manager for our apartment communities in Wayland, Michigan. Our ideal candidate will be an organized, detail-oriented and motivated team player interested in building strong communities. The Property Manager will manage all operational and financial activities of the community.
We offer a competitive salary and benefit package. Gardner Management invests in our employees, providing ongoing education and job related training.
Responsibilities
· Anticipate, identify, and assess tenants' needs
· Maintain financial operations with accurate reporting of rents and deposits, annual budget preparation and monthly performance and occupancy reports
· Manage re-certifications, occupancy levels, and compliance regulations
· Maintain physical operations by conducting ground and building inspections
· Collaborate effectively and efficiently with company accounting and maintenance teams
Requirements
· Associates Degree with a concentration in real estate, property management, business administration or related field or requisite professional experience
· Proficiency in MS Office and willingness to be trained in other software applications
· Excellent communication skills
· Ability to work autonomously and collaboratively as part of a broader team
· Ability to interact with individuals from different backgrounds
· Proactive work ethic
Preferred Qualifications
· Proven property management experience or similar
· Proficiency in integrated accounting software (Realpage or similar) or willingness to be trained
· Working knowledge of MSHDA and Section 8 programs
$40k-54k yearly est. 13d ago
Property Manager Floater
Eenhoorn 3.8
Communications manager job in Grand Rapids, MI
As a 2025 Best and Brightest Companies to Work for in the Nation Winner , at Eenhoorn, we are committed to creating Awesome experiences for our team members and residents. At Eenhoorn, we say “We Do Awesome”, as it embodies our approach to how we manage our properties, how we want our residents to feel, and how we engage with one another. You get to be a part of creating Awesome by living our core values of Professionalism, Accountability, Honesty and Integrity, Self-Regulation, and Image.
We are currently looking for a Property Manager Floater , based in Grand Rapids, Michigan, who will assist the organization by traveling to various properties throughout the United States to serve in the role of acting Property Manager for properties in need. This is a full time position, reporting directly to the President, with dotted line reporting to the District Manager(s) of the properties you will be supporting. The ideal candidate will possess a great deal of flexibility, the ability to foster positive relationships and have a strong passion to serve. The ability to travel 50-75% is required.
Job Summary
The Property Manager Floater will be responsible for maintaining compliance with all local, state, and federal agency regulations, maintaining property rentals by advertising and filling vacancies and negotiating and enforcing leases. The role will require day-day operations of the property, meeting budgeted financial goals, building strong resident relations and providing excellent customer service. Attention to detail is a must and this individual needs to ensure all company policies and procedures are followed. This individual will need to be comfortable traveling to various properties throughout the United States. Success in this role depends on the ability to provide engaged and dynamic leadership for employees and build positive relationships with in the community and with local businesses. Excellent communication and verbal skills are a must. It also goes without saying that integrity, communication, confidentiality, and discretion are the cornerstones for successful employment with Eenhoorn.
Key Responsibilities
Management of the day-to-day outreach, sales and customer service efforts to meet and exceed performance targets
Responsible for compliance with all local, state and federal agency regulations
Monitoring of property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, company policies and procedures, and safety management program
Maintains the organization of all application and resident's files
In charge of deposit accounting, dispositions, receivables and some purchasing and preparing purchase orders as needed
Work with Support Center Team in continual improvement of training efforts, resident relations, and brand management
Enter and update information in multiple software
Assist in execution and negotiation of leases and lease renewals
Operation of property within budgeted guidelines established for the property
Put notices and all other leasing activities in Yardi
Set up renewal workflows in Yardi to correspond with LRO pricing offers
Develop sales & marketing campaigns to attract new residents
Aid in the development of good resident and community relationships
Ensure new files have all necessary paperwork, have been scanned, and that lease matches Yardi, as well as ensure deposits and fees are charged
Participates in other projects and activities as assigned
Traveling over 75% of the time to our various properties throughout the United States
Skills and Experience
Must be familiar with federal, state, and local fair housing and landlord/tenant laws
Possess strong bookkeeping and organizational skills
Strong customer service and communication skills
Excellent interpersonal, motivational, writing, management, and leadership skills
Ability to assimilate information, analyze financial data, prepare budget reports and administration
Professional demeanor, with strong integrity
Show a strong sense of urgency
Working knowledge of Word, Excel, and Outlook
Ability to work in a fast pace office environment
Strong work ethic and attention to detail
Yardi experience
Opportunity
Stability - We don't buy and flip our properties every three years
Paid time off (PTO)
401(k) with a 25% match on the first 15% of contributions
Comprehensive medical, dental and vision insurance
Paid Holidays
Company paid 100% Short Term Disability program
Challenging problems to solve and an awesome team to collaborate with every single day
A corporate office that truly acts as a Support Center to the properties
Uncapped Referral Bonus: $500 for full-time hires; $250 for part-time hires
What Makes Us Different
Although we are a company that is focused on real estate, we recognize that our people are really our greatest asset. We are always seeking exceptional people who are looking for more than just a job. People are the heart of everything we do since 1988. Our innovative approaches have positioned Eenhoorn as an industry leader. Our comprehensive organizational structure and learning environment empower our team members to "take ownership over their careers" and make a true difference in our residents' lives and experiences. Our service-oriented focus and commitment to excellence is the fundamental strategy to how we do business. Additionally, we are one of the only owner-managed property companies in the area and we think this is pretty awesome. We invite you to learn more about Eenhoorn and How We Do Awesome at our careers page listed below.
Learn How We Do Awesome Here
EENHOORN LLC. is proud to be an Equal Opportunity Employer.
#eenhoorn
$32k-54k yearly est. Auto-Apply 60d+ ago
Community Manager
Cardinal Group Career 4.0
Communications manager job in Allendale, MI
POSITION: CommunityManager (Full-Time, Exempt)
COMPENSATION: Biweekly, plus Benefits and Bonus eligibility
As a CommunityManager you are primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by effectively directing and coordinating the community's overall operational activities.
RESPONSIBILITIES
(Including but not limited to):
Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
Strive for improvements in community performance to meet or exceed annual financial and operational goals.
Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
Coordinate collection and documentation of all revenues following lease obligations of residents.
Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
Successfully lead on-site maintenance technicians, office staff and leasing team members.
Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.
QUALIFICATIONS
Four (4) years' experience in property management. Must have a strong working knowledge of leasing, marketing, construction, residential law and resident relations.
Working knowledge of property management software; Yardi is preferred.
Working knowledge of Microsoft Office Word, Excel, and the Google platform.
Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
Ability to note deviations from financial plan, determine causes and to provide recommendations to the company on required action plans.
Strong written and verbal communications skills.
Ability to understand and carry out industry specific written and oral direction. Positive, innovative approach to problem solving.
Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
Ability to work independently as a project leader and team member. Ability to relate well with others even while working at a distance or remotely.
Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow through.
Excellent time management and general organization skills.
Neat, professional appearance.
Strong client relations skills and previous supervisory experience is required.
Ability to embody the Cardinal Culture and Cardinal's Core Values every day.
CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:
Property Manager
Property ManagementCommunityManager
Onsite Property Manager
Apartment Manager
Real Estate
Manager
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.
$55k-89k yearly est. 39d ago
Property Manager
DTN Management 3.6
Communications manager job in Holland, MI
Job Description
Job Title: CommunityManager Reports to: Area Director DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan's largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the CommunityManager, you will influence and guide the experience for those that visit a DTN owned or managedcommunity.
Job Summary
A CommunityManager is the CEO at each property within their assigned portfolio. Through DTN's core values, you will lead the team in meeting all property objectives to ensure satisfaction to our residents, team members, and owners. Our brand is our reputation. Every DTN associate is tasked with ensuring memorable experiences. As the CommunityManager, you are not only a brand liaison but a DTN ambassador to both team members and the residents we serve.
As a CommunityManager, your primary responsibilities include:
Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN
Have positive interactions with all customers seeking to always provide a positive outcome consistent with DTN's reputation goals
Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members
Coordinate and direct the activities of all team members to achieve daily, weekly, monthly, and annual property goals
Develop and manage to the annual property budgets for assigned portfolio ensuring financial performance
Evaluate and manage all property advertising for assigned portfolio and marketing campaigns to ensure they align with meeting property goals
Maintain depth and knowledge of local market competition and macro market performance
Through the eyes of our residents and owners maintain curb appeal and property pursuant to annual operating budget and capital plans
Planning and directing annual capital budgets for assigned portfolio
Core Candidate Qualities:
Track record in a leadership role
3+ years of experience in property management
Financial acumen with experience managing to a P&L statement
Desire to provide great customer outcomes
An eye for detail- Our properties and team members are representing the brand
Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint. Experience using an industry software is preferred
Can do attitude- Willingness to take on various roles as may be necessary to achieve property goals
Availability at night and on weekends at various times during the year
Reliable transportation to get to work daily and to conduct daily job responsibilities
Benefits:
Health, Vision, and Dental Coverage
Competitive 401K package
Paid Time Off
Paid Holidays
8 Hours Paid Annual Volunteer Time
Education Reimbursement
Mileage Reimbursement
Rental Discount at Select DTN Properties
Ongoing Training, Mentorship and Job Shadowing
Growth Opportunity
If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!
For more information, please visit **************
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$38k-55k yearly est. 16d ago
Assistant Community Manager
RHP Staffing
Communications manager job in Rockford, MI
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an Assistant CommunityManager for our Algoma Estates community located in Rockford, MI, who will perform administrative duties under the supervision of a CommunityManager.
As a successful Assistant CommunityManager, you will:
Greet all customers with a polite, professional demeanor.
Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
Develop and maintain community relationships.
Use Microsoft Office to produce and present documents.
Assist the CommunityManager in entering data into the management software program.
Assist the CommunityManager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
Maintain all community office files according to company policy, including state and local requirements.
Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
Work in conjunction with the CommunityManager in new and used home sales. Present homes to potential residents as needed.
Ensure residents' privacy and property preservation.
Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
Perform other duties as assigned
Minimum Requirements
A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
High School Diploma or GED required
Excellent customer service skills.
Detail-oriented and with strong analytical and organizational skills.
Ability to multitask and be a team player in a fast-paced environment.
Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
Ability to lift up to 25 pounds.
Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401K with company match
$23k-42k yearly est. 20d ago
Communications Associate
Ox-Bow School of Art & Artists' Residency
Communications manager job in Saugatuck, MI
Ox-Bow School of Art & Artists' Residency (Ox-Bow) is an artist-built community dedicated to preserving time and space for arts education, research, practice, and connection for artists at every stage of their journey. The Communications Department is grounded in ethical storytelling and celebrates this purpose by sharing authentic stories about our organization and the people who contribute to its
magic
. It is one of the most powerful tools for engagement and for building a strong, passionate community excited about the future of Ox-Bow.
Ox-Bow seeks a creative, proactive, and strategic Communications Associate to help shape and share the story of Ox-Bow through thoughtful marketing and community engagement. This role blends strategic planning and hands-on execution-ideal for a communicator who enjoys both crafting a message and bringing it to life across platforms.
Working closely with the Communications Director & Head Designer, the Communications Associate will develop and implement marketing strategies for Ox-Bow's academic and residency programs, Ox-Bow House (retail and gallery space), and public and fundraising events. This position requires a strong storyteller with a deep understanding of marketing-someone eager to take ownership of projects, generate ideas, and contribute to building Ox-Bow's visibility and community presence across the Midwest and beyond.
Essential Duties and Responsibilities
Program Marketing and Recruitment
Co-develop and implement targeted marketing strategies that promote Ox-Bow's courses, residencies, and seasonal workshops to students, artists, and lifelong learners.
Manage digital campaigns and audience segmentation, to ensure that communications align with enrollment and recruitment goals.
Create and distribute email newsletters, social media content, and website updates that effectively connect audiences to Ox-Bow's programs.
Track and analyze campaign performance, using data insights to inform future strategy and optimize outreach.
Retail and Event Marketing
Lead marketing and communications efforts for Ox-Bow House (retail and gallery), exhibitions, and public events.
Collaborate across teams to develop promotional materials, cross-promotions, and digital engagement plans that grow attendance, sales, and participation.
Creative Content and Storytelling
Identify, write, and edit compelling stories that highlight Ox-Bow's artists, students, faculty, and community.
Develop content for digital and print platforms-including features, interviews, and campaign copy-that captures Ox-Bow's unique voice and purpose.
Uphold ethical storytelling standards that center authenticity, inclusion, and respect for all contributors.
Digital Engagement and Community Building
Manage day-to-day social media presence with a focus on engagement, responsiveness, and community dialogue.
Foster meaningful relationships with audiences by highlighting diverse perspectives and encouraging participation in Ox-Bow's programs and events.
Monitor digital analytics to measure impact and refine engagement strategies.
Project Coordination and Collaboration
Co-maintain communications tools such as the story bank, asset library, and editorial calendar to keep marketing efforts aligned and organized.
Collaborate with the Communications Director and cross-departmental teams to ensure consistency in messaging and timing across all initiatives.
Use the department's project management system to track progress, manage tasks, and uphold deadlines across campaigns.
Stay informed on trends in arts marketing, creative recruitment, and digital engagement to bring fresh ideas to Ox-Bow's communications efforts.
Provide on-site communications support for select events as needed, such as capturing content or coordinating with staff during public programs.
Education/Job Experience/Certification
Bachelor's degree in Marketing, Communications, Public Relations, Arts Administration, or a related field, or equivalent professional experience.
2-4 years of experience in marketing, communications, or a related role; experience in arts, culture, higher education, or nonprofit sectors strongly preferred.
Demonstrated experience managing email marketing campaigns and audience segmentation using Mailchimp as a CRM to deliver targeted communications.
Proficiency with social media platforms (Instagram, Facebook, YouTube, Spotify, LinkedIn, etc.) and website content management systems (e.g., Squarespace).
Experience creating content and supporting promotional initiatives for events, programs, or exhibitions.
Experience with community engagement or audience development in cultural or nonprofit organizations preferred.
Special Knowledge and Qualifications
Deep commitment to Ox-Bow's purpose and values.
Background or familiarity with art, art history, or contemporary arts practice.
Strong writing, editing, and storytelling skills, with the ability to craft compelling narratives for diverse audiences.
Proficiency with office productivity tools such as Microsoft Office, Google Suite, and transcription or note-taking software (e.g., Otter.ai).
Basic photography, video, or graphic design skills, including familiarity with Adobe Creative Suite (Photoshop, Adobe Express) or similar tools.
Experience interpreting digital metrics and reporting tools to assess engagement, campaign performance, and audience growth.
Excellent organizational, project management, and time-management skills; ability to juggle multiple campaigns, content pipelines, and deadlines.
Collaborative mindset; ability to work effectively with cross-functional teams, including programming, development, retail, and design.
Commitment to ethical storytelling, equity, and inclusion in all communications.
Comfortable using project management tools (e.g., ClickUp) to coordinate tasks, timelines, and workflows across teams.
Knowledge of recruitment, audience engagement, and digital marketing strategies for higher education or nonprofit arts organizations.
Physical Demands and Work Environment:
Physical Demands:
While performing the duties of this job, the employee must be able to remain in a stationary position for extended periods of time and be able to move about in an indoor environment.
Operate computers, tools, and vehicles, and must have the ability to use hands to move, set up, adjust, assemble, control, operate, or feel objects, tools, or controls and reach with hands and arms.
Constantly communicate and exchange information with team members, and must be able to effectively communicate correct information with vendors.
Read/comprehend, write, communicate orally, reasoning, analytical abilities, and mental flexibility.
Frequently move objects up to 25 pounds.
The employee will occasionally climb, bend, squat, kneel, crouch, and reach above the shoulder.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data.
Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication and to make discriminations in sound.
Work Environment:
While performing the duties of this job, the employee is regularly working in an indoor office work environment.
Requires wearing common protective and safety equipment.
Position may involve extended work hours, weekends, and holidays
Travel:
Occasional travel to Ox-Bow Campus and Ox-Bow House required
Working At Ox-Bow
Ox-Bow School of Art and Artists' Residency, founded in 1910, offers a wide range of opportunities for artists at all stages of their careers. Our campus is nestled on a peninsular interdunal wetland in Saugatuck, Michigan. With programs that target degree-seeking students, professional artists, and those new to the field, Ox-Bow builds a supportive frame in which artists can push their practices in new directions. Ox-Bow's community is expansive and ever-evolving. Working at Ox-Bow is a unique experience. Our staff consists of both year-round and seasonal positions. Some staff live on campus during their working months, while others commute or work remotely both within the state of Michigan and beyond.
Working at Ox-Bow is working at the intersection of education, hospitality, and culture. Together we seek to create a welcoming environment that nurtures the creative process while building community across generations, career stages, disciplines, and identities. With over 100 years of arts education behind us, we have a vast community of alumni, including staff, students, resident artists, faculty, and community supporters, who love and care for Ox-Bow. Working at Ox-Bow is to become part of that community, and help sustain a historic non-profit arts organization for current and future generations of artists and art lovers.
At Ox-Bow we have a vision to be a place where a diverse mix of talented people want to come, lend their creativity, and work in support of an evolving, yet historic, art school. We pride ourselves on thinking and acting creatively, and recognize that part of what makes us a unique place for both our staff and students, is the talent and dedication of our employees.
Ox-Bow is committed to diversity and inclusion, we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and national origin and work to reflect that in our classrooms, programming, faculty, staff, and board.
Equal Opportunity Employment
Ox-Bow is committed to providing an inclusive and welcoming environment for its students, visitors, faculty, and staff, and to ensuring that educational and employment decisions are based on an individual's abilities and qualifications. Ox-Bow does not tolerate unlawful discrimination based on race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, military or former military status, or any other status protected by federal, state or local law, in its programs and activities, public accommodations or employment practices.
This role will work an average of 30 hours per week and must be located within 100 miles of Saugatuck, Michigan to occasionally commute to Ox-Bow Campus and Ox-Bow House.
Applications submitted by January 25, 2026, will receive full consideration. Review of applications will begin shortly after that date, with interviews anticipated to start the week of February 9, 2026.
How much does a communications manager earn in Grand Rapids, MI?
The average communications manager in Grand Rapids, MI earns between $44,000 and $113,000 annually. This compares to the national average communications manager range of $53,000 to $122,000.
Average communications manager salary in Grand Rapids, MI