Communications manager jobs in Irondequoit, NY

Full-time Description Christopher Community, Inc. (CCI) seeks a Full Time Regional Property Manager to join its growing organization! The physical work location for this position will support a property portfolio located across Syracuse, Rochester and Buffalo. CCINC is a not-for-profit Housing Development and Property Management company that assist low- and moderate-income families and seniors to secure suitable housing across Upstate New York. Christopher Community currently manages over 3,300 units of housing in more than 100 buildings, and administers the Rental Assistance Program in Onondaga County, which provides assistance to over 1,200 households. Since 1971, Christopher Community has maintained a proven track record in developing and operating affordable housing. We regularly receive very high ratings both from government and private entities for the way we manage our properties. We offer competitive wages and generous benefits. Please see below for additional information: BENEFIT SUMMARY: Full Time Position 35-hour work week (flexible and hybrid scheduling available) 21 Paid Time Off (PTO) - Vacation, Personal & Sick Days (Increased to 30 PTO days after 1st Year) 13 Paid Holidays which include 2 Floating Days Up to 6% Employer Match to 403(b) Retirement Plan Company contribution to Medical, Dental, Vision and Life Insurance (*** CCI offers a $0 out of pocket cost health insurance plan for in network coverage beyond employee paid premium with employees not paying copays or having coinsurance ***) Hiring Salary: $70,000 to $80,000 Depending on Experience & Qualifications Additional opportunities for performance related incentives available throughout each fiscal year. Requirements The Regional Property Manager's role is to provide support, guidance, oversight, and other critical tasks to a property management portfolio with supervision of site staff. Responsible for overseeing all operational, financial, and employee resources of assigned multi-property portfolio. We are seeking a Regional Property Manager with experience with Low-Income Housing Tax Credit (LIHTC) compliance (strongly preferred) as well as experience in Affordable Housing including HUD programs. Responsible for overall operation of the assigned portfolio (office, resident and vendor relations). Oversee, hire, train, motivate and supervise on-site staff. Conduct monthly financial reviews and reports on each asset in the assigned portfolio with the Finance/Accounting Team. Responsible for meeting critical lease-up deadlines as well as overseeing the renting of the units. Responsible for reviewing occupancy and vacancy report with property managers and facilitating unit turnover with property managers with maintenance and facilities. Monitor compliance requirements, status reporting, and documentation deadlines for all applicable affordable housing programs and regularly communicate those requirements and deadlines to the on-site teams. Provide assistance and correction of support tickets. Assist and oversee property managers with management and occupancy reviews and preparation for audits. Responsible for updating the Affirmative Fair Housing Marketing Plans for the properties in the assigned portfolio including working collaboratively with Director of Marketing & Communications for advertising and marketing programs. Perform monthly to quarterly spot reviews to ensure efficient resident and property files at site office. Assist property manager with escalated tenant issues. Track receivables and work with property managers regarding renting/vacancy and collections/evictions. Ability to report into the Corporate Office in Syracuse, NY an anticipated 1 time per week and as needed EDUCATION and/or EXPERIENCE: High school diploma or GED required; associate or bachelor's degree preferred (a combination of education and experience may be considered) Minimum of five (5) years of experience in affordable housing and property management (LIHTC, HUD, PRAC, Section 8, HOME, HTF, etc.) Experience in managerial and supervisory roles, including oversight of staff and management of a portfolio of properties Certification in Tax Credit Compliance preferred at the time of hire; must be obtained within six (6) months if not already held. Additional certifications such as BOS (Blended Occupancy Specialist), COS (Certified Occupancy Specialist), and HCCP (Housing Credit Certified Professional) are preferred. Proficiency in property management software, particularly RealPage/OneSite, and Microsoft Office Suite, with the ability to provide technical assistance. Excellent written and verbal communication skills, with the ability to effectively engage with residents, staff, and regulatory agencies. Strong understanding of affordable housing compliance regulations and programs. Exceptional time management, organizational, and leadership skills. Must possess a valid Class D driver's license. Ability and willingness to travel to multiple properties for compliance support, conduct inspections, and staff training. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Additionally, there may be circumstances that would require the employee(s) to work additional hours over and above the normal 35-hour work week. Christopher Community is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Christopher Community is a drug free workplace and complies with ADA regulations as applicable. Salary Description $70,000 to $80,000 per year

Job Description About the Opportunity Mark IV Enterprises seeks an experienced, highly motivated, energetic, and results-oriented Lease Up/Property Manager to join our team for a new premier living development. You will be a key player in driving occupancy for our new community from the ground up, focusing on marketing, generating leads, and closing leases to ensure a successful and timely launch. This is a fast-paced role that requires a strong sales orientation and excellent customer service skills. The ideal candidate combines operational expertise with an outgoing, confident presence and a commitment to delivering an exceptional living environment. Salary: $80-90k base plus commissions What You'll Do The Lease Up/Property Manager will spearhead and control the pre-leasing to meet required goals, execute daily operations to ensure efficient management, high occupancy, regulatory compliance, and exceptional service delivery. This position plays a key role in resident satisfaction, property presentation, and community engagement while ensuring adherence to company policies and housing regulations. Drive Leasing Efforts: Proactively generate leads, conduct informative property tours (virtual and in-person), and follow up with prospects to close sales and secure leases quickly. Build meaningful connections within the community by actively participating in local meetings, networking groups, and outreach initiatives. This includes representing the property at organizations such as the Chamber of Commerce, senior centers, local businesses, and civic groups to support brand awareness and resident engagement. Drive leasing performance and occupancy strategies while maintaining a strong market presence Operations Management: Oversee daily operations to ensure a seamless, well-managed, and beautifully maintained community. Drive leasing performance and occupancy Build and maintain exceptional resident relationships with a concierge-level approach Lead and mentor onsite team members, fostering a culture of accountability, excellence and hospitality. Implement and monitor policies, compliance requirements, and resident satisfaction initiatives. Monitor financial performance, rent collection, renewals, and vendor service. Partner with maintenance teams to ensure timely, high-quality service and upkeep Qualifications Experienced in property management and/or real estate sales with the ability to show prior lease-up success with market rate/conventional properties Professional, poised, and confident working with high-expectation clientele Eager and willing to work flexible hours including evenings and weekends, especially during peak lease-up and turnover periods Active with social media and able to showcase plans and successes Results-driven with strong communication, organizational, and leadership skills Skilled in conflict resolution, service recovery, and delivering elevated customer service Tech-savvy and comfortable using property management and CRM platforms Strong sales, customer service, and communication and relationship skills are essential Outgoing and confident, comfortably representing the property in the community and building strong public relationships What We Offer Competitive salary plus performance incentives Comprehensive benefits package Opportunities for career growth and ongoing professional development The chance to lead a stunning community where excellence isn't just expected - it's the standard Who We Are Mark IV is shaping the future of Rochester. With thousands of homes and apartments, senior living communities, and over a million square feet of commercial space, we're driving growth and creating places where people and businesses thrive. Family-owned and deeply rooted in the region, we combine long-standing stability with forward-thinking innovation. Our team works across residential, commercial, and community projects using modern tools, collaboration, and craftsmanship to deliver results. Join Mark IV and build more than a career-help build the next chapter of Rochester's communities.

Community / Property Manager - Affordable Housing | Rochester, NY Salary: $58,000 - $70,000 | Full-Time | Monday-Friday, 8:30 AM - 5:00 PM Be the Heart of a Community At Conifer Realty, being a Community Manager (Property Manager) means more than managing a property. It means being the person who helps families feel safe, neighbors feel connected, and communities take pride in where they live. You'll have the chance to do work that truly matters, providing affordable, welcoming homes where children can grow, parents can breathe easier, and lives can flourish. If you've ever wanted a career in property management where leadership meets purpose- this is it. How You'll Make an Impact Every day, as a Community Manager (Property Manager), you'll be a force for stability, hope, and community: Lead with heart - use your 1-3+ years in property management to mentor your team, foster growth, and create a culture where everyone feels valued. Shape "home" - apply your expertise in affordable housing compliance (LIHTC, HUD Section 8, annual recertifications) to keep communities strong. Compliance is the cornerstone of Conifer's success-your precision ensures families remain safely housed. Open doors - build trusted relationships with housing authorities and community partners to connect families with vital resources. Balance with care - oversee leasing, rent collection, budgeting, and vendor management with accuracy and integrity. Be present for people - guide residents through move-ins, move-outs, and daily needs with empathy and professionalism. Live our mission - take ownership of your community, ensuring every detail reflects Conifer's commitment to dignity, quality, and care. Why Conifer? Our employees say the most rewarding part of working here is the impact, seeing the direct difference their work makes in people's lives. Along with purpose, you'll also enjoy: Competitive pay & annual salary reviews 13 paid holidays + 15 days PTO + two volunteer days + 6 weeks of fully paid parental leave Medical, dental, vision, HSA & flex accounts Retirement plans with company match Incentive-driven wellness program - earn quarterly HSA contributions by participating in wellness initiatives. Company-paid life, short- & long-term disability insurance Ongoing training, certifications, and growth opportunities A culture built on mission, belonging, and community impact Who Thrives Here This role is a calling for someone who is: Mission-driven & compassionate - motivated by helping families and building stronger communities. A natural leader - able to inspire, coach, and mentor with empathy. Resourceful & steady - comfortable managing details without losing sight of the big picture. Community-focused - someone who sees residents not as tenants, but as neighbors. Requirements Excellent interpersonal and customer service skills. Collaborative, friendly to effectively handle issues as they arise. Demonstrated excellent written/oral communication skills. Ability to exercise good business professionalism and business judgment at all times. Strong organizational, time management, and multi-tasking skills to meet required deadlines. Resourceful; effective problem-solving skills. Flexibility - able to prioritize projects and adapt work projects quickly when needed. Able to work both independently and a team. Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The salary range for this position is $58,000.00 - $70,000.00. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: **************************** com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Salary Description $58,000.00 - $70,000.00

The Property Manager is responsible for daily operations of the property including maintenance & upkeep, leasing, billing, and compliance. This position will manage activities surrounding resident services, and retention activity to achieve financial goals. The Property Manager works to establish and maintain positive, productive relationships with internal and external stakeholders. Essential Functions Operations: Oversees and directs day-to-day property operations of assigned properties. Completes and submits all required reports by due dates. Responsible for the coordination of all tenant related activities and record keeping necessary to maintain the financial viability of the property. Responsible for renewal and annual recertification process for residents and documents reasons for non-renewals. Monitors leasing/renewal/recertification activities through Yardi software system. Responsible for leasing activities, such as move-in certifications, annual recertification, and lease renewals. Prepares new leases and secures tenant signatures. Prepares re-certifications, lease renewals, interim adjustments, and other documents. Certifies and conducts interviews with potential tenants from a waitlist of candidates. Maintains compliance with all funding and agency requirements by collecting proper documentation. Responsible for inspections as to condition prior to leasing to ensure that units are being maintained according to tax credit required housing quality standards. Ensures maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Responsible for ensuring residents adhere to the lease rules and regulations and assists with issuing lease violations as necessary. Keeps legible records on each individual client. Documents and reports all issues to supervisor. Recommends cases of non-compliance to Regional Property Manager and resolves as necessary. Receives and responds to tenant or applicant inquiries by phone, email, or in-person visit. Responsible for documenting and addressing residents' complaints associated with property issues. Resolves problems as able and escalates issues to the Regional Property Manager as necessary. Responsible for marketing efforts to prospective residents to ensure occupancy goals. Responds to emails throughout the day. Financial: Maintain occupancy of sites at 95% or higher. Maintain receivables at 90% or higher. Ensure satisfactory finding at all file audits and physical inspections. Ensures compliance with annual requirements for documentation of income and asset certification. Assists residents with move in procedures including documentation, policies and procedures. Manages and monitors accounts receivable, following up with tenants to resolve delinquency issues as needed. Generates and analyzes reports to track and resolve outstanding issues including financials, service requests, compliance, and overall operations. Reviews delinquency report and sends notices for nonpayment of rent and other violations. Responds and resolves resident complaints associated with property issues. Manages budget, processes invoices, and the coordination of rent collection activities. Processes accounts payable including validating invoices, coding transactions, posting to the accounting system, and submitting for approval. Prepares and submits annual budget to Finance. Maximizes income and controls costs for each property. Responsible for monthly review of financial reporting and budget variance analysis. Ensures all needed contracts are in place and current. Supervisory Duties: Reviews and approves employee's timecards and manages time off requests. Recruits, interviews, recommends candidates for hire, and manages the transfers, promotions, and performance management processes for up to three direct reports. Assigns, instructs, and directs the work of staff. Provides training and guidance related to processes, procedures, goals, and standards. Prepares performance evaluation documentation; reviews and conducts performance evaluation meetings. Other Duties Assists with eviction process as needed. Inspects units upon vacancy and documents inspection results to determine deposit refund. Responsible for ensuring tax credits are issued to limited partner investors and meets all related compliance issues. Hosts resident meetings to provide information regarding community resources such as HOME seminars, health fairs, and financial counseling. Attends trainings, reads appropriate publications, and confers with others in this field to stay knowledgeable of the changing federal regulations and policies. Works closely and professionally with other public agencies and organizations that may be available for the betterment of the residents. Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible and courteous environment. Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed. Other duties as assigned. Education and Experience 3 to 5 years of experience in the property management field with property leasing and resident services experience strongly preferred. Minimum 3 years of experience with specific training in housing management or related management context. Customer service experience such as retail or hospitality desired. Experience or familiarity with local, state, and federal service programs preferred. Sales experience is a plus. Experience using Yardi software system is a plus. High school diploma or equivalent preferred. Knowledge, Skills, and Abilities Must demonstrate ability to review and process information to determine what it means, how it fits together and how to respond to it. Strong written and verbal communication skills, which demonstrate the ability to interpret, clarify, and advise on program objectives and tasks. Excellent customer service and interpersonal skills to interact with prospective and current tenants. Attention to detail to ensure applications are accurate and tenant issues and questions are adequately addressed. Strong problem-solving skills to find effective solutions for a variety of issues. Advanced knowledge of rental contracts, property laws, and anti-discrimination laws. Working knowledge of computers including Outlook, basic Excel, Word, Publisher, and PowerPoint required. Physical Demands and Work Environment Flexible work hours including after-hours response in the case of an emergency. Work includes both inside and outside environments. Must be able to work in various elements. Driving is routinely required for positions with multiple sites. Ability to walk property/properties. Must be able to sit and stand for extended periods. Must be able to lift 15-20 pounds. Exposure to diverse communities including low-income neighborhoods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transportation Requirement Position requires automobile, driver's license and insurance. Last Updated: December 2022, Approved: Jan. 2023 Replaces: N4PM

Our regional property management company has an immediate need for a Maintenance Manager/ Property Manager to join our team. We are looking for a reliable Maintenance Manager to be involved in and oversee all installation, repair and upkeep operations of our rental units. The ideal candidate will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts. They will be well-versed in all maintenance process and health and safety regulations. The ideal candidate will also have aptitude in undertaking administrative tasks such as collections, budgeting etc. Job Duties: · Develop maintenance procedures and ensure implementation · Carry out mid lease inspections of the rental units to identify and resolve issues · Plan and oversee repairs · Allocate workload by building a network of vendors to use on turns and large maintenance issues; must be willing and able to personally handle a portion of the maintenance needs, specifically cleaning, painting and basic lawncare · Respond to emergency calls for maintenance · Maintain vendor relationships · Adhere to maintenance budgets · Keep maintenance logs and report on daily activities · Advertise and show vacant units Qualifications: · High School diploma or GED required · 5+ years of relevant experience in maintenance · Proven experience as maintenance manager or another managerial role · Experience in planning maintenance operations · Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc. · Working knowledge of facilities machines and equipment · Ability to keep track of and report on activity Benefits include: medical, dental, vision, life, FSA and 401k! Please respond with your resume for consideration. AAP/EEO Statement: Bridgewest Group is an equal opportunity employer. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year This position is Bonus eligible

Full-time Description Basic Functions: Responsible for the successful operation, financial management and maintenance of the property, according to the objectives of the property owners and Baldwin Real Estate Corporation. Provide a welcoming and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all housing, and employment laws. Ensure staff compliance with all company policies and procedures maintaining high standards of conduct whenever performing company or property business. Relationships: Reports directly Executive Vice President of Baldwin Real Estate Corporation. Cooperates with Site Maintenance Supervisor, and outside vendors Maintains positive relations with residents, staff and vendors Maintains supportive relations with community, fire, police, housing and government agencies Key Goals: Maintain long-range planning approach Maximize resident-retention Maintain property's emergency and risk management plan Operate within approved budget plans Update marketing plan annually Implement and monitor efficient turnover program to ensure high resident satisfaction and retention Maintain good recordkeeping system Reduce liabilities, both physical and financial Description of Responsibilities and Typical Work Activities (Not limited to:) A. Maintaining the Physical Asset Assist Site Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow-up with Site Maintenance Supervisor to assure proper completion. Make periodic inspections of each building and common grounds (minimum weekly) Evaluate maintenance operations periodically to determine cost-efficiency Conduct annual apartment inspection, record results, and coordinates all required repairs with Site Maintenance Supervisor B. Marketing and Leasing Lease units quickly and efficiently. Vacancies should be filled within 15 days from move-out. Review all applications for completeness and then process the rental application, including securing credit report, previous landlord references, and income and asset verifications for each applicant. Advise applicants of acceptance or denial accordingly, in compliance with fair housing laws. Maintain and update waiting list. Assist in preparation of advertising and marketing programs. Maintain efficient resident and property files in site office. Oversee the completion of initial lease preparation and lease renewal C. Tenant Management Educate staff and residents concerning health, safety, police and fire issues Monitor compliance with all turnover and make-ready procedures D. Financial Reporting and Control Receive all invoices, review, approve, and invoices for Executive Vice President's every week. Prepare payroll reports for Executive Vice President's approval every week Implement purchases required for day to day operation under guidelines established by Executive Vice President, and within owner-approved budget guidelines Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department Prepare purchase orders and authorize within budget constraints (any purchase order over $200 requires Executive Vice President's signature) Record monthly utility usage and implement cost-efficiency wherever possible Maintain petty cash fund, and provide proper receipts for all expenditures E. Administration File reports and maintain communication with Executive Vice President on matters affecting property issues Track receivables, send notices of delinquency, and work with Executive Vice President regarding collections/evictions Participate in annual employee review Assist in preparation of the annual operating budget Maintain polite, professional, and informative telephone manner Maintain professional personal appearance and presentation Salary Description $60,000 - $70,000 per year

As a Residence Manager at The Arc of Monroe, you will be responsible for creating a high quality of life and sense of belonging in our homes for adults with intellectual and developmental disabilities. We are looking for a dedicated, talented individual who has a passion for helping our residents achieve their goals and live a full life. As a Residence Manager, you'll promote a supportive and accepting environment within the home for the residents and their families and regularly monitor each resident in the home to assure residents' needs are met. This role is also responsible for ensuring that programs are implemented properly to meet the individual health care and safety needs of residents as well as meet licensing and accreditation standards and conform to the agency's values, performance standards, policies, and procedures. The ideal candidates will be patient and friendly with excellent communication skills. They will value clear and efficient communication and can motivate, inspire and guide a team to success. The Residence Manager supervises personnel as outlined by The Arc's organizational chart and is responsible for providing a positive work atmosphere Minimum Education & Experience * Bachelor's degree in a Human Service related field preferred. * 2 years' experience supervising a team and appraising performance of at least 4 full-time staff in a human service environment required. * 2 years' experience in an OPWDD-regulated residential setting preferred. Will consider an equivalent combination of education and experience if applicable. Computer Skills: * Basic Outlook Skills * Intermediate Powerpoint * Intermediate Microsoft Word * Intermediate Excel

Job Description Lifetime Assistance - Senior Residence Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Senior Residence Manager Location: Overseeing 2 homes in Gates, NY 14624 & Spencerport, NY 14559 Department: Residential Reports To: Associate Director Employment Type: Full Time, 40 hours/week Starting Wage: $31.81-$34.88 per hour Posting #: 5-5106 Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Generous paid time off and supportive scheduling. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Lead the day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individual needs and rights. Supervise, train, evaluate, and schedule Direct Support Professionals (DSPs), ensuring compliance with agency and OPWDD standards. Oversee health, safety, and wellness supports, including medication administration and special dietary requirements. Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals. Maintain documentation, complete incident reports, and ensure compliance with regulatory standards. Manage site facilities, fiscal records, and monthly inspections, while supporting capital improvement projects. Serve as Administrator On Call on a rotating basis and lead in crisis or emergency response. What You Bring: Education & Experience: Bachelor's degree in Human Services or related field and 1 year of experience with individuals with developmental disabilities; OR Associate degree and 3 years of experience; OR High school diploma/equivalent and 5 years of experience, including at least 1 year in a supervisory role. Skills & Competencies: Strong leadership, communication, and organizational skills. Ability to manage multiple priorities and collaborate with interdisciplinary teams. Knowledge of OPWDD regulations and person-centered planning practices. Proficiency with scheduling, documentation, and communication systems. Requirements: Must meet Lifetime Assistance Vehicle Operator Requirements. May be required to obtain OPWDD SCIP-R Level II certification. Must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL). Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

The Community Manager role will oversee the day-to-day operational responsibilities of an affordable housing community. This includes financial, marketing and leasing, customer service, compliance and staff management responsibilities. This a part time 20 hour a week position. Essential Functions: Financial/Administrative Operation Manage all communications with residents regarding rent and past due balances; prepare and facilitate reminders, payment arrangements, and/or legal eviction procedures according to company timelines. Collect rent, process billing statements, post payments, and deposit receipts according to company procedures and timelines (including Section 8 and other supplemental payments). Maintain accurate records and resident files in company approved, internal and external audit compliant order. Process move-out paperwork and security deposits; input information into Yardi. Order and maintain administrative office supplies. Ensure timely communication with the Regional Manager regarding all phases of property operation, resident issues and significant changes or problems. Marketing/ Leasing/ Move In Formulate ideas for an effective marketing plan. Implement the marketing plan as directed by the Regional Manager. Accurately record and track quantity and details of telephone and in-person prospects. Show and lease apartments to prospective residents. Process, approve or deny rental applications in accordance with the Tenant Selection Plan, Marketing Plan, Compliance Programs and all applicable laws and regulations. Conduct new resident orientation to property including rules and regulations. Perform move in and move out inspections with residents. Resident Retention Enforce and adhere to lease and rules and regulations as appropriate to Fair Housing laws and ensure consistent treatment of all residents. Maintain a professional office atmosphere to ensure all residents and prospective residents feel welcome. Maintain a positive customer service attitude; be pleasant, professional, and responsive to residents, prospective residents, vendors, and contractors. Process monthly lease renewals, prepare all necessary documentation and schedule and conduct interim and annual re-certifications or lease renewal signing according to policies and procedures. *Please refer to “Compliance” section along with policy and procedures for Affordable housing. Physical Operation Monitor apartment inspections relating to move-in and move out procedures. Ensure property is prepared for scheduled audits or regulatory inspections. Walk and inspect property to monitor vacant apartments, model apartments, exterior lighting, landscaping, pavement conditions, etc. Report action items to Regional Manager. Compliance Understand and conduct all business in accordance with regulations of HUD, DHCR, HFA, USDA and all other federal and state supervisory agencies, Fair Housing, Americans with Disabilities Act, OSHA, federal, state, local and all other laws pertaining to multifamily housing and employees. Maintain accurate waiting list (AWL) in accordance with program compliance. Process required correspondence to remain in compliance with the 120, 90, 60- and 30-day notices (Affordable sites). Schedule and perform applicant/resident interviews. Obtain third party verifications on income, assets and deductions (when applicable). Ensure accurate and timely completion of all Certifications utilizing Tenant Rental Certification System (TRACS), Management Interactive Network Connection (MINC). (Affordable sites). Submit monthly reports to DHCR, HUD, USDA or other regulatory agencies as required. Follow all company rules, regulations, policies, and procedures as set forth in training sessions, manuals, memos and other means of communication. Mental and Physical Demands: Must have excellent interpersonal, customer service, organization, time management, conflict resolution, and verbal and written communication skills. Must be computer proficient in Microsoft Office and ability to navigate the Internet. Must be able to manage a flexible schedule including overtime. Must be able to walk, lift and move light loads (20 lb. max), bend, stoop, and climb stairs on a regular basis. Core Competencies/Qualifications High School Diploma with Real Estate Education/Degree Preferred Extensive knowledge and experience with Microsoft Office and ability to navigate the Internet. Must have Drivers License with minimal violations Command of the English language with the ability to edit the work or others. Familiar with standards for business letters, memos, contracts, etc Two Plus Four Management Company Inc is an EEO employer - M/F/Vets/Disabled

Job DescriptionDescription: We're looking for a self-starting, detail oriented, customer service minded Assistant Community Manager that can lead our onsite teams to success. Strong customer service skills and administrative experience are a must as this full-time position will assist the site Community Manager with managing and coordinating administrative activities, operations and site resources in order to ensure the financial success, quality and safety of the property, staff, residents, and visitors. Here is a summary of the benefits we offer: · Medical, Dental and Vision benefits · Life Insurance · Short-Term Disability · Long-Term Disability · 401k Retirement Plan with Company Match · Paid Time Off · Paid Holidays Annually Landsman is proud of the fine reputation we have earned as a high-quality professional real estate management organization and would like you to join our team. Contact us now to learn more about this great opportunity! Landsman Development Corp. (LDC) was established in 1971 by its founder and initial shareholder, Elliott Landsman. Since its inception, the company has developed and invested in a wide variety of projects including industrial, commercial, office, retail, and multi-family residential, both subsidized and conventional. Most of the properties developed are owned by partnerships in which LDC has retained an interest as managing general partner or managing member. Mayzon Management Corporation was incorporated in 1972 to manage real estate developed by its parent company, Landsman Development Corp. The company name has evolved over the years, and the name has been changed to Landsman Real Estate Services, Inc. Landsman has grown to manage more than 2,400 rental units and over three million square feet of industrial, commercial and office space and has also become the property management company of choice for several third-party owners. Requirements: Skill Requirements: Must be proficient in Microsoft Office and be able to navigate the Internet. Must possess knowledge of property management or similar software. Must be able to manage a variable schedule and remain available for property emergencies. Must possess effective decision-making abilities. Must have excellent interpersonal, customer service, organization, time management and conflict resolution skills. Must be able to communicate in English (verbal and written) with co-workers, residents, emergency providers and outside contractors. Required use of a cell phone. Must be able to walk, lift and move light loads (20lb. max.), bend, stoop and climb stairs on a regular basis. Minimum Educational and Experience Requirements High School Diploma or equivalent. Minimum of five years experience in residential property management or related field. Knowledge of Fair Housing laws. Certified Occupancy Specialist preferred. Knowledge of LIHTC preferred. NYS Notary License must be obtained within six months of hire.

Job Description Compensation & Benefits: Compensation package includes 100% rent discount for onsite apartment. Multiple Level monthly bonus plan Semi-annual bonuses Pay $26.00 per hour 401(k) & 401(k) matching Health / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical Illness Paid time off Paid Holidays Summary: Woodhill Apartments has an excellent opportunity for a seasoned Community Manager to oversee our 154-unit residential apartment community. The ideal candidate should have experience in residential property management along with excellent people, managerial, supervisory, organizational and computer skills Responsibilities: Adheres to the highest standards of performance Collection of rents, expense controls, and handling resident issues. Coordinate vendor scheduling as well as communicate with vendors effectively. Responsible for resident retention & social events monthly Inspect and arrange maintenance to meet standards Negotiate lease/contracts with contractors in a timely and reliable manner Develop and manage annual budgets by forecasting requirements and analyzing variances, data, and trends Oversee properties' personnel and evaluate its performance Conduct safety meetings monthly, enforce safety rules, and make sure staff is following safe work practices Must comply with state and federal fair housing regulations. Skills: Leads, trains, coaches, and motivates all team members In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Strong communication, interpersonal, and presentation skills Strong attention to detail Well organized with excellent time management skills Experience with MRI and Nexus software a plus! #NYIND

Job Description The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their community. Job Duties for this role include: Collect rent payments and prepare payments for deposits Processes and issues lease documentation for new residents. Provides park rules, and other community literature to new residents. Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices. Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts. Enforce rules, issue violations, and ensure violations are remedied in a timely manner. Complete and upload all prospect cards and information into rent software Follow up with prospective clients via phone and email. Process tenant applications and enter prospect information into tracking system. Run background checks on new residents. Show prospective residents' homes available for sale. Address resident issues, record resident comments and seek to settle all non-monetary issues. Keep Manager apprised of appropriate resident relations information. Provide feedback and recommend improvements to assigned community. Act as the onsite contact for most 3rd party contractors, and applicants Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained. Performs other related duties as assigned. Required Knowledge, Skills, Abilities Proficiency in Microsoft Office Suite Ability to learn and be proficient with operations system. Proficiency in using computer software Excellent organizational skills and attention to detail Excellent written and verbal communication skills Familiarity of Fair Housing laws in assigned state and county Excellent customer service and interpersonal skills Self Motivated Comfortable being hands on and being on your feet Physical Job Requirements Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily. If you are organized, reliable, and have a will to succeed, we would love to meet you!

Job Description The Director of Marketing and Communications is responsible for the development and execution of marketing strategies for CDS Life Transitions and all affiliates. The Director will manage the staff and day-to-day activities that promote, enhance, and protect the organization's brand reputation. The Director is responsible for the development, integration, and implementation of a broad range of marketing and communications initiatives relative to the strategic direction and positioning of the organization. The Director is an ambassador for the organization and will build relationships with the media and key community partners with the goal of positioning CDS Life Transitions and its affiliates with relevant constituents and to drive broader awareness and support for the organization. Essential Job Functions: Develop and implement integrated strategic marketing communication, outreach, and public relations plan to advance CDS Life Transitions and affiliates' brand identity; broaden awareness of its programs and priorities; increase the visibility of its programs across key stakeholder audiences. Ensure alignment of all marketing and communications goals with the strategic needs of the organization to drive future growth and expand brand recognition. Work collaboratively to organize logistics and support public relations and marketing needs for special events and tours including event communications, promotions, materials, preparation, and day-of support. Oversee development and distribution of all internal and external communications including marketing collateral materials, electronic communications, social media channels, and presentations. Work with the leadership team to recognize internal and external communication opportunities and solutions, as well as define and execute appropriate strategies to support them. Monitor and supervise updating of agency/affiliate websites Supervise creation of social media posts, providing ongoing monitoring and timely responses Coordinate video & photographic production for events and messaging Supervise Internal and external print media (newsletters/advertising) Direct and support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports. Identify competitors and evaluate their strategies and positioning and devise counterstrategies. Develop and update public relations materials as needed (one-sheets, media kits, press releases, signage, event coordination (invitations, tracking of attendees) Serve as agency spokesperson for media requests, interviews, statements, and agency events. Supervise post-event communications (press releases) Maintain high internal and external customer satisfaction levels Schedule touchpoint meetings and provide ongoing progress with CDSLT departments supported by the Marketing Department Travel to CDS facilities across upstate New York to capture stories and coordinate agency events Perform other duties relevant to the position as assigned by supervisor Knowledge, Skills, and Abilities: Must be a critical thinker with strong problem-solving skills. Must be organized and deadline driven. Excellent planning and organizational skills. Ability to multi-task and establish priorities. Self-starter skilled in working both alone and in a team environment Demonstrate sense of ownership and pride in your performance and its impact on the Agency's success. Outstanding communication, presentation and leadership skills. Knowledge of multi-media platforms and digital technology. Must bring network of media contacts and potential donors. Knowledgeable of market research and analysis. Education and Experience: Bachelor's degree in marketing, communications, business, or related field required Minimum five years of progressive experience in the marketing and communication fields required Minimum two years supervisory experience required Experience in managing media requests, including on-camera interviews Competency in Adobe Creative Suite, Microsoft Office applications, and Mac OS preferred Experience in copywriting, editing, and content generation CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.

About the Opportunity Mark IV Enterprises seeks an experienced, highly motivated, energetic, and results-oriented Lease Up/Property Manager to join our team for a new premier living development. You will be a key player in driving occupancy for our new community from the ground up, focusing on marketing, generating leads, and closing leases to ensure a successful and timely launch. This is a fast-paced role that requires a strong sales orientation and excellent customer service skills. The ideal candidate combines operational expertise with an outgoing, confident presence and a commitment to delivering an exceptional living environment. Salary: $80-90k base plus commissions What You'll Do The Lease Up/Property Manager will spearhead and control the pre-leasing to meet required goals, execute daily operations to ensure efficient management, high occupancy, regulatory compliance, and exceptional service delivery. This position plays a key role in resident satisfaction, property presentation, and community engagement while ensuring adherence to company policies and housing regulations. Drive Leasing Efforts: Proactively generate leads, conduct informative property tours (virtual and in-person), and follow up with prospects to close sales and secure leases quickly. Build meaningful connections within the community by actively participating in local meetings, networking groups, and outreach initiatives. This includes representing the property at organizations such as the Chamber of Commerce, senior centers, local businesses, and civic groups to support brand awareness and resident engagement. Drive leasing performance and occupancy strategies while maintaining a strong market presence Operations Management: Oversee daily operations to ensure a seamless, well-managed, and beautifully maintained community. Drive leasing performance and occupancy Build and maintain exceptional resident relationships with a concierge-level approach Lead and mentor onsite team members, fostering a culture of accountability, excellence and hospitality. Implement and monitor policies, compliance requirements, and resident satisfaction initiatives. Monitor financial performance, rent collection, renewals, and vendor service. Partner with maintenance teams to ensure timely, high-quality service and upkeep Qualifications Experienced in property management and/or real estate sales with the ability to show prior lease-up success with market rate/conventional properties Professional, poised, and confident working with high-expectation clientele Eager and willing to work flexible hours including evenings and weekends, especially during peak lease-up and turnover periods Active with social media and able to showcase plans and successes Results-driven with strong communication, organizational, and leadership skills Skilled in conflict resolution, service recovery, and delivering elevated customer service Tech-savvy and comfortable using property management and CRM platforms Strong sales, customer service, and communication and relationship skills are essential Outgoing and confident, comfortably representing the property in the community and building strong public relationships What We Offer Competitive salary plus performance incentives Comprehensive benefits package Opportunities for career growth and ongoing professional development The chance to lead a stunning community where excellence isn't just expected - it's the standard Who We Are Mark IV is shaping the future of Rochester. With thousands of homes and apartments, senior living communities, and over a million square feet of commercial space, we're driving growth and creating places where people and businesses thrive. Family-owned and deeply rooted in the region, we combine long-standing stability with forward-thinking innovation. Our team works across residential, commercial, and community projects using modern tools, collaboration, and craftsmanship to deliver results. Join Mark IV and build more than a career-help build the next chapter of Rochester's communities.

Salary Description $45,000 - $50,000 per year

Full-time Description We're looking for a self-starting, detail oriented, customer service minded Assistant Community Manager that can lead our onsite teams to success. Strong customer service skills and administrative experience are a must as this full-time position will assist the site Community Manager with managing and coordinating administrative activities, operations and site resources in order to ensure the financial success, quality and safety of the property, staff, residents, and visitors. Here is a summary of the benefits we offer: · Medical, Dental and Vision benefits · Life Insurance · Short-Term Disability · Long-Term Disability · 401k Retirement Plan with Company Match · Paid Time Off · Paid Holidays Annually Landsman is proud of the fine reputation we have earned as a high-quality professional real estate management organization and would like you to join our team. Contact us now to learn more about this great opportunity! Landsman Development Corp. (LDC) was established in 1971 by its founder and initial shareholder, Elliott Landsman. Since its inception, the company has developed and invested in a wide variety of projects including industrial, commercial, office, retail, and multi-family residential, both subsidized and conventional. Most of the properties developed are owned by partnerships in which LDC has retained an interest as managing general partner or managing member. Mayzon Management Corporation was incorporated in 1972 to manage real estate developed by its parent company, Landsman Development Corp. The company name has evolved over the years, and the name has been changed to Landsman Real Estate Services, Inc. Landsman has grown to manage more than 2,400 rental units and over three million square feet of industrial, commercial and office space and has also become the property management company of choice for several third-party owners. Requirements Skill Requirements: Must be proficient in Microsoft Office and be able to navigate the Internet. Must possess knowledge of property management or similar software. Must be able to manage a variable schedule and remain available for property emergencies. Must possess effective decision-making abilities. Must have excellent interpersonal, customer service, organization, time management and conflict resolution skills. Must be able to communicate in English (verbal and written) with co-workers, residents, emergency providers and outside contractors. Required use of a cell phone. Must be able to walk, lift and move light loads (20lb. max.), bend, stoop and climb stairs on a regular basis. Minimum Educational and Experience Requirements High School Diploma or equivalent. Minimum of five years experience in residential property management or related field. Knowledge of Fair Housing laws. Certified Occupancy Specialist preferred. Knowledge of LIHTC preferred. NYS Notary License must be obtained within six months of hire. Salary Description $19.00-$21.00, pending experience

General Description The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager. The Community Manager is responsible to maintain all aspects of the property's assets to Conifer standards. Location F.I.G.H.T. Village Apartments located at 186 Ward Street Rochester, NY 14605. Schedule Full-Time Exempt 40 Hours per Week Monday - Friday 8:00 AM - 4:30 PM People Recruit, hire, train and be responsible for work performance by all team members under his or her direction to include, but not limited to, coaching, mentoring, and regular performance management of team members in accordance with Conifer policy and procedures. Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of Regional Managers and VPs. Maintain and submit regular and timely attendance records of all team members under his or her direction. Ensure overtime is reasonable and necessary, with Regional Manager approval where appropriate. Follow and enforce all Conifer policies and procedures. Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms. Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents. Provide excellent customer service to residents and resident organizations; respond timely and professionally to any inquiries including resident concerns. In a professional and timely manner, and in accordance with Conifer policy, respond to and address all internal and external requests for information or action. Property Ensure complete implementation and compliance with all housing program requirements and directives as appropriate. Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre-processed according to vacancy trends and vacant units are turned and leased timely. Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. Ensure that community is maintained to Conifer standards. Immediately report accidents and emergency situations to Risk Management and Regional Manager. Complete and submit the proper incident reports. Ensure that all maintenance requests are handled on a timely basis while effectively communicating to the residents. Ensure that appropriate written records are kept of all maintenance work completed. Inspect Community and apartments in accordance with Conifer policy. In conjunction with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures. In conjunction with Maintenance Supervisor, draft approval memos and contracts for approval and supervise outside contractors working on the property to ensure contract compliance. Financials Assist in development of annual budget and work within the approved budget. Seek Regional Manager approval for any unbudgeted expenses. Complete monthly variance reports and actively contribute to reforecasts as required. Collect rents and handle delinquent accounts in a timely and efficient manner. Maintain clean resident and subsidy ledgers. Make bank deposits daily and/or as required. Process all accounts payable timely and in accordance with budget and Conifer procedures. Emergency on-call duties as required or assigned. Physical attendance at assigned work location during scheduled hours is essential. May be required to assist at other Conifer locations as needed. Other job-related duties, projects as assigned Experience Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing. Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred. Minimum 1+ years team supervision experience including training and performance management skills. Demonstrated prior customer service or sales experience a plus. Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications. Yardi Voyager experience desired or other accounting or housing software programs a plus. Demonstrated experience in solving resident, personnel, vendor and financial problems. Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred. Reliable transportation and valid drivers' license needed. Flexibility to travel for training, meetings, conferences, as scheduled. Education Minimum High School degree/GED equivalent required. Associates Degree in Business or some college desired; Bachelors' degree a plus. Certifications Preferred or willing to obtain: Certified Occupancy Specialist (COS) Tax Credit Specialist (TCS) LIHTC (Low Income Housing Tax Credit) S.T.A.R. Training Others pertinent to affordable housing industry. Requirements Excellent interpersonal and customer service skills. Collaborative, friendly to effectively handle issues as they arise. Demonstrated excellent written/oral communication skills. Ability to exercise good business professionalism and business judgment at all times. Strong organizational, time management, and multi-tasking skills to meet required deadlines. Resourceful; effective problem-solving skills. Flexibility - able to prioritize projects and adapt work projects quickly when needed. Able to work both independently and a team. Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives Preferred: Must be fluent Spanish. Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The salary range for this position is $70,000.00 - $75,000.00 The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: **************************** com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Salary Description $70,000.00 - $75,000.00

The Property Manager is responsible for daily operations of the property including maintenance & upkeep, leasing, billing, and compliance. This position will manage activities surrounding resident services, and retention activity to achieve financial goals. The Property Manager works to establish and maintain positive, productive relationships with internal and external stakeholders. Essential Functions Operations: Oversees and directs day-to-day property operations of assigned properties. Completes and submits all required reports by due dates. Responsible for the coordination of all tenant related activities and record keeping necessary to maintain the financial viability of the property. Responsible for renewal and annual recertification process for residents and documents reasons for non-renewals. Monitors leasing/renewal/recertification activities through Yardi software system. Responsible for leasing activities, such as move-in certifications, annual recertification, and lease renewals. Prepares new leases and secures tenant signatures. Prepares re-certifications, lease renewals, interim adjustments, and other documents. Certifies and conducts interviews with potential tenants from a waitlist of candidates. Maintains compliance with all funding and agency requirements by collecting proper documentation. Responsible for inspections as to condition prior to leasing to ensure that units are being maintained according to tax credit required housing quality standards. Ensures maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Responsible for ensuring residents adhere to the lease rules and regulations and assists with issuing lease violations as necessary. Keeps legible records on each individual client. Documents and reports all issues to supervisor. Recommends cases of non-compliance to Regional Property Manager and resolves as necessary. Receives and responds to tenant or applicant inquiries by phone, email, or in-person visit. Responsible for documenting and addressing residents' complaints associated with property issues. Resolves problems as able and escalates issues to the Regional Property Manager as necessary. Responsible for marketing efforts to prospective residents to ensure occupancy goals. Responds to emails throughout the day. Financial: Maintain occupancy of sites at 95% or higher. Maintain receivables at 90% or higher. Ensure satisfactory finding at all file audits and physical inspections. Ensures compliance with annual requirements for documentation of income and asset certification. Assists residents with move in procedures including documentation, policies and procedures. Manages and monitors accounts receivable, following up with tenants to resolve delinquency issues as needed. Generates and analyzes reports to track and resolve outstanding issues including financials, service requests, compliance, and overall operations. Reviews delinquency report and sends notices for nonpayment of rent and other violations. Responds and resolves resident complaints associated with property issues. Manages budget, processes invoices, and the coordination of rent collection activities. Processes accounts payable including validating invoices, coding transactions, posting to the accounting system, and submitting for approval. Prepares and submits annual budget to Finance. Maximizes income and controls costs for each property. Responsible for monthly review of financial reporting and budget variance analysis. Ensures all needed contracts are in place and current. Supervisory Duties: Reviews and approves employee's timecards and manages time off requests. Recruits, interviews, recommends candidates for hire, and manages the transfers, promotions, and performance management processes for up to three direct reports. Assigns, instructs, and directs the work of staff. Provides training and guidance related to processes, procedures, goals, and standards. Prepares performance evaluation documentation; reviews and conducts performance evaluation meetings. Other Duties Assists with eviction process as needed. Inspects units upon vacancy and documents inspection results to determine deposit refund. Responsible for ensuring tax credits are issued to limited partner investors and meets all related compliance issues. Hosts resident meetings to provide information regarding community resources such as HOME seminars, health fairs, and financial counseling. Attends trainings, reads appropriate publications, and confers with others in this field to stay knowledgeable of the changing federal regulations and policies. Works closely and professionally with other public agencies and organizations that may be available for the betterment of the residents. Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible and courteous environment. Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed. Other duties as assigned. Education and Experience 3 to 5 years of experience in the property management field with property leasing and resident services experience strongly preferred. Minimum 3 years of experience with specific training in housing management or related management context. Customer service experience such as retail or hospitality desired. Experience or familiarity with local, state, and federal service programs preferred. Sales experience is a plus. Experience using Yardi software system is a plus. High school diploma or equivalent preferred. Knowledge, Skills, and Abilities Must demonstrate ability to review and process information to determine what it means, how it fits together and how to respond to it. Strong written and verbal communication skills, which demonstrate the ability to interpret, clarify, and advise on program objectives and tasks. Excellent customer service and interpersonal skills to interact with prospective and current tenants. Attention to detail to ensure applications are accurate and tenant issues and questions are adequately addressed. Strong problem-solving skills to find effective solutions for a variety of issues. Advanced knowledge of rental contracts, property laws, and anti-discrimination laws. Working knowledge of computers including Outlook, basic Excel, Word, Publisher, and PowerPoint required. Physical Demands and Work Environment Flexible work hours including after-hours response in the case of an emergency. Work includes both inside and outside environments. Must be able to work in various elements. Driving is routinely required for positions with multiple sites. Ability to walk property/properties. Must be able to sit and stand for extended periods. Must be able to lift 15-20 pounds. Exposure to diverse communities including low-income neighborhoods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transportation Requirement Position requires automobile, driver's license and insurance. Last Updated: December 2022, Approved: Jan. 2023 Replaces: N4PM

Lifetime Assistance - Residence Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Residence Manager Location: Hamlin, NY, 14464 Department: Residential Services Employment Type: Full-Time, Days 8am-4:30pm, Monday - Friday Starting Wage: $27.70 - $30.91 per hour Why You Should Work for Lifetime Assistance? * No-Premium Health Insurance: Access comprehensive healthcare without added cost. * Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. * Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. * Career Growth: Clear pathways to advancement, leadership training, and coaching support. * Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance. * Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: * Oversee daily operations of an assigned residence, ensuring high-quality services and supports. * Supervise, train, and evaluate direct support staff; manage work schedules and provide backup coverage as needed. * Coordinate and ensure the implementation of individualized service plans. * Support residents with daily living needs and mentor staff in providing compassionate, person-centered care. * Ensure compliance with regulatory requirements, including OPWDD competencies such as SCIP and PROMOTE. * Provide hands-on support as needed, including occasional lifting (up to 35 pounds) and physical activity. * Flexibility to work at different residential locations depending on agency needs. What You Bring: * Education & Experience: * Associate's Degree + 3 years experience, OR * Bachelor's Degree + 1 year experience, OR * 5 years relevant experience (including at least 1 year in a supervisory role). * Experience: Demonstrated experience supporting individuals with intellectual and developmental disabilities. * Skills: Strong leadership, communication, and organizational skills; ability to manage teams and ensure quality care. * Requirements: Valid NYS driver's license. Our Mission & Culture: * Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. * Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. * Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. "I am part of something bigger… Being a Lifetime Assistance employee means everything to me." * Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us