Become A Communications Manager

Where do you want to work?

To get started, tell us where you'd like to work.

Sorry, we can't find that. Please try a different city or state.

Working As A Communications Manager

Communicating with Persons Outside Organization
Establishing and Maintaining Interpersonal Relationships
Communicating with Supervisors, Peers, or Subordinates
Thinking Creatively
Getting Information

Deal with People
Mostly Sitting
Make Decisions
Stressful
$67,376
Average Salary

What Does A Communications Manager Do

Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.

Duties

Social and community service managers typically do the following:

Work with members of the community and other stakeholders to identify necessary programs and services
Oversee administrative aspects of programs to meet the objectives of the stakeholders
Establish methods to gather information about the impact of their programs
Analyze data to determine the effectiveness of programs
Suggest and implement improvements to programs and services
Develop and manage budgets for programs and organizations
Plan and manage outreach activities to advocate for increased awareness of programs
Write proposals for social services funding

Social and community service managers work for a variety of social and human service organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Other such organizations focus on helping people with particular challenges, such as mental health needs, the presence of chronic hunger, and long-term unemployment.

Social and community service managers are often expected to show that their programs and services are effective. They collect statistics and other information to evaluate the impact that programs have in their community or on their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify areas that need improvement for programs to be more effective, such as providing mentorship and assessments for their staff.

Although the specific job duties of social and community service managers may vary with the size of the organization, most managers must recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients.

In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.

In small organizations, social and community managers often have many roles. They represent the organization to the public through speaking engagements or in community-wide committees; they oversee programs and execute their implementations; they spend time on administrative tasks, such as managing budgets; and they also help with raising funds and meeting with potential donors.

Show Less

How To Become A Communications Manager

Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.

Education

A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.

Work Experience

Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.

Important Qualities

Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.

Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.

Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.

Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.

Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.

Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.

Show Less

Communications Manager jobs

Add To My Jobs

Communications Manager Career Paths

Communications Manager

Product Manager Brand Manager

Brand Marketing Manager

7 Yearsyrs

Communications Director

7 Yearsyrs

Marketing Consultant Marketing Manager

Digital Marketing Manager

6 Yearsyrs

Communications Director Marketing Director

Director Of Communications And Marketing

9 Yearsyrs

Digital Marketing Manager

Director Of Digital Marketing

10 Yearsyrs

Product Marketing Manager Senior Manager Of Marketing

Director Of Marketing Services

9 Yearsyrs

Public Relations Consultant Public Relations Manager

Director Of Publications Marketing

6 Yearsyrs

Marketing Director

Executive Director, Marketing

10 Yearsyrs

Marketing Manager Marketing Director

General Manager

7 Yearsyrs

Manager Of Corporate Communications

8 Yearsyrs

Senior Manager Marketing Consultant

Marketing Communications Manager

7 Yearsyrs

Senior Manager Senior Manager Of Marketing

Marketing Director

7 Yearsyrs

Product Manager Senior Product Manager

Marketing Lead

6 Yearsyrs

Program Manager Marketing Consultant

Marketing Manager

6 Yearsyrs

Marketing Consultant Marketing Communications Manager

Marketing Program Manager

7 Yearsyrs

Creative Director Marketing And Communication Consultant

Marketing Strategist

6 Yearsyrs

Creative Director Marketing Specialist

Online Marketing Manager

5 Yearsyrs

Marketing Manager General Manager

Property Manager

6 Yearsyrs

Program Manager Marketing Manager

Senior Manager Of Marketing

9 Yearsyrs

Marketing Director Director Of Communications And Marketing

Vice President Of Marketing & Communications

12 Yearsyrs

Average Length of Employment

Manager Of Corporate Communications 3.9 years
Director, Corporate Communications 3.9 years
Public Relations/Communications Manager 3.6 years
Marketing Communications Manager 3.5 years
Director Of Communications And Marketing 3.5 years
Senior Communications Specialist 3.4 years
Resident Manager 3.3 years
Assistant Director, Communications 3.3 years
Associate Director Of Communications 3.2 years
Communications Specialist 3.2 years
Internal Communications Manager 3.1 years
Communications Director 3.1 years
Publications Manager 3.1 years
Communications Manager 3.0 years
Corporate Communications Specialist 3.0 years
Communications Program Manager 2.9 years
Public Relations Manager 2.8 years
Communications Project Manager 2.8 years
Corporate Communications Coordinator 2.7 years
Communications Lead 2.7 years
Assistant Property Manager 2.5 years
Communications/Senior Communications Manager 2.5 years
Assistant Community Manager 2.3 years
Communications Coordinator 2.3 years
Digital Communications Manager 2.1 years
Communications Associate 1.9 years
Communications Manager Internship 0.8 years

Top Careers Before Communications Manager

Top Careers After Communications Manager

Communications Manager Demographics

Gender

Female
63.2%
Male
34.9%
Unknown
1.9%

Ethnicity

White
80.5%
Hispanic or Latino
10.2%
Asian
7.0%
Unknown
1.6%
Black or African American
0.6%

Languages Spoken

Spanish
48.3%
French
16.3%
Mandarin
4.6%
German
4.6%
Italian
4.5%
Chinese
3.3%
Portuguese
3.0%
Arabic
2.8%
Japanese
2.5%
Russian
1.9%
Korean
1.5%
Tagalog
1.3%
Hindi
1.2%
Hebrew
1.0%
Dutch
0.7%
Carrier
0.7%
Vietnamese
0.6%
Cantonese
0.6%
Urdu
0.4%
Turkish
0.3%

Communications Manager

Unfortunately we don’t have enough data for this section.

Communications Manager Education

Schools

University of Phoenix
16.6%
New York University
7.1%
Michigan State University
6.4%
Syracuse University
6.0%
Northwestern University
5.5%
University of Texas at Austin
5.1%
George Washington University
4.8%
American University
4.0%
Arizona State University
4.0%
Florida State University
4.0%
University of Florida
3.9%
University of Washington
3.8%
University of Southern California
3.8%
Temple University
3.8%
Boston University
3.8%
San Francisco State University
3.6%
San Jose State University
3.6%
Northeastern University
3.5%
University of Georgia
3.5%
University of North Carolina at Chapel Hill
3.3%

Majors

Degrees

Bachelors
47.9%
Masters
24.7%
Other
15.7%
Associate
5.2%
Certificate
3.9%
Doctorate
1.3%
Diploma
0.7%
License
0.6%

Communications Manager

Unfortunately we don’t have enough data for this section.

Job type you want

Full Time

Part Time

Internship

Temporary

Real Communications Manager Salaries

Job Title	Company	Location	Start Date	Salary
Consumer Communications Manager	Facebook, Inc.	Menlo Park, CA	Mar 10, 2016	$205,000
Corporate Communications Manager	Facebook, Inc.	Menlo Park, CA	May 13, 2015	$180,000 - $200,000
IAD Communications Manager, Global	Apple Inc.	Cupertino, CA	May 27, 2015	$175,000 - $195,000
Technology Communications Manager	Facebook, Inc.	Menlo Park, CA	Aug 02, 2015	$168,000
Investment Communications Manager	Wellington Management Company LLP	Boston, MA	Sep 24, 2016	$144,000
Senior Communications Manager	Microsoft Corporation	Redmond, WA	Mar 11, 2016	$142,283
Executive Communications Manager	Facebook, Inc.	Menlo Park, CA	Aug 09, 2016	$140,000
Executive Communications Manager	Facebook, Inc.	Menlo Park, CA	Feb 01, 2015	$140,000
Entrepreneurial Community Manager, Legal Services	Wilmer Cutler Pickering Hale and Dorr, LLP	Palo Alto, CA	Jun 01, 2015	$140,000 - $160,000
Senior Communications Manager	Microsoft Corporation	Redmond, WA	Jul 17, 2016	$128,000
Communications Manager	Microsoft Corporation	Redmond, WA	Jul 27, 2016	$128,000
Manager, Communications	Pepsico, Inc.	NY	Feb 09, 2016	$127,000
Senior EMS Communications Manager	American Medical Response	Farmers Branch, TX	Aug 15, 2016	$125,000 - $145,000
Senior EMS Communications Manager	American Medical Response	Farmers Branch, TX	Sep 25, 2015	$125,000 - $145,000
Advertising and Communications Manager	Chop SUEY Communications	New York, NY	Jan 09, 2015	$93,915
Communications Manager	Peak Teams, Inc.	San Francisco, CA	Jan 04, 2016	$92,500
Manager, Portfolio Communications	Park Hotels & Resorts Inc.	McLean, VA	Oct 25, 2016	$92,500
Brand Communications Manager	AXA Assistance USA, Inc.	Miami, FL	Aug 01, 2015	$90,527
Corporate Communications Manager	Blackberry Corporation	Sunrise, FL	Apr 13, 2015	$90,200
Communications Manager	Blackberry Corporation	Sunrise, FL	Jan 17, 2015	$90,200
Client Communications Manager	Dixon Advisory USA Inc.	New York, NY	Dec 09, 2016	$90,000
Online Communities Manager	International Baccalaureate Organization	Bethesda, MD	Apr 11, 2016	$72,030
Business Communications Manager	Dallas/Ft. Worth International Airport	TX	Jul 27, 2015	$72,000
Program Communications Manager	Standard Chartered Bank	New York, NY	Sep 01, 2015	$71,000 - $85,000
Global Communications Manager, Digital & Special Projects	Michael KORS USA, Inc.	New York, NY	Jan 09, 2016	$70,978
Communications Offer Manager	Ale USA, Inc.	Calabasas, CA	Sep 11, 2015	$70,866
Communications Manager	The B Team Headquaters Inc.	New York, NY	Jan 30, 2016	$70,000

No Results

To get more results, try adjusting your search by changing your filters.

Top Skills for A Communications Manager

Top Communications Manager Skills

Web Content
Financial Reports
Vacant Units

You can check out examples of real life uses of top skills on resumes here:

Assisted product managers in creating concise web content to more effectively promote their products.
Reviewed and screened grant applications and financial reports from nonprofits to ensure eligibility.
Show rent ready vacant units, qualifying prospective residents and verifying applications.
Maintained 220 Units keeping my occupancy no lower than 95 % at any time.
Supported Twitter Product Giveaways and gained project management experience for a Facebook Sweepstakes.