Communications manager jobs in Rochester, NY - 39 jobs

General Description The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager. The Community Manager is responsible to maintain all aspects of the property's assets to Conifer standards. Position Details Full Time Exempt 40 hours per week Monday - Friday 8:30am - 5pm Location Andrew's Terrace located at 125 St. Paul Street, Rochester, NY 14604. Job Description People: Recruit, hire, train and be responsible for work performance by all team members under his or her direction to include, but not limited to, coaching, mentoring, and regular performance management of team members in accordance with Conifer policy and procedures. Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of District Managers and Regional RVPs. Maintain and submit regular and timely attendance records of all team members under his or her direction. Ensure overtime is reasonable and necessary, with District Manager approval where appropriate. Follow and enforce all Conifer policies and procedures. Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms. Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents. Provide excellent customer service to residents and resident organizations; respond timely and professionally to any inquiries including resident concerns. In a professional and timely manner, and in accordance with Conifer policy, respond to and address all internal and external requests for information or action. Property: Ensure complete implementation and compliance with all housing program requirements and directives as appropriate. Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre-processed according to vacancy trends and vacant units are turned and leased timely. Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. Ensure that community is maintained to Conifer standards. Immediately report accidents and emergency situations to Risk Management and District Manager. Complete and submit the proper incident reports. Ensure that all maintenance requests are handled on a timely basis while effectively communicating to the residents. Ensure that appropriate written records are kept of all maintenance work completed. Inspect Community and apartments in accordance with Conifer policy. In conjunction with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures. In conjunction with Maintenance Supervisor, draft approval memos and contracts for approval and supervise outside contractors working on the property to ensure contract compliance. Financials: Assist in development of annual budget and work within the approved budget. Seek District Manager approval for any unbudgeted expenses. Complete monthly variance reports and actively contribute to reforecasts as required. Collect rents and handle delinquent accounts in a timely and efficient manner. Maintain clean resident and subsidy ledgers. Make bank deposits daily and/or as required. Process all accounts payable timely and in accordance with budget and Conifer procedures. Emergency on-call duties as required or assigned. Physical attendance at assigned work location during scheduled hours is essential. May be required to assist at other Conifer locations as needed. Other job-related duties, projects as assigned Experience Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing. Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred. Minimum 1+ years team supervision experience including training and performance management skills. Demonstrated prior customer service or sales experience a plus. Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications. Yardi Voyager experience desired or other accounting or housing software programs a plus. Demonstrated experience in solving resident, personnel, vendor and financial problems. Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred. Reliable transportation and valid drivers' license needed. Flexibility to travel for training, meetings, conferences, as scheduled. Education Minimum High School degree/GED equivalent required. Associate's degree in business or some college desired; Bachelors' degree a plus. Certifications Preferred or willing to obtain: Certified Occupancy Specialist (COS) Tax Credit Specialist (TCS) LIHTC (Low Income Housing Tax Credit) S.T.A.R. Training Others pertinent to affordable housing industry Requirements Excellent interpersonal and customer service skills. Collaborative, friendly to effectively handle issues as they arise. Demonstrated excellent written/oral communication skills. Ability to exercise good business professionalism and business judgment at all times. Strong organizational, time management, and multi-tasking skills to meet required deadlines. Resourceful; effective problem-solving skills. Flexibility - able to prioritize projects and adapt work projects quickly when needed. Able to work both independently and a team. Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The salary range for this position is $65,000.00 - $75,000.00. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: ******************************* complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Salary Description $65,000.00 - $75,000.00

About the Opportunity Mark IV Enterprises seeks an experienced, highly motivated, energetic, and results-oriented Lease Up/Property Manager to join our team for a new premier living development. You will be a key player in driving occupancy for our new community from the ground up, focusing on marketing, generating leads, and closing leases to ensure a successful and timely launch. This is a fast-paced role that requires a strong sales orientation and excellent customer service skills. The ideal candidate combines operational expertise with an outgoing, confident presence and a commitment to delivering an exceptional living environment. Salary: $80-90k base plus commissions What You'll Do The Lease Up/Property Manager will spearhead and control the pre-leasing to meet required goals, execute daily operations to ensure efficient management, high occupancy, regulatory compliance, and exceptional service delivery. This position plays a key role in resident satisfaction, property presentation, and community engagement while ensuring adherence to company policies and housing regulations. Drive Leasing Efforts: Proactively generate leads, conduct informative property tours (virtual and in-person), and follow up with prospects to close sales and secure leases quickly. Build meaningful connections within the community by actively participating in local meetings, networking groups, and outreach initiatives. This includes representing the property at organizations such as the Chamber of Commerce, senior centers, local businesses, and civic groups to support brand awareness and resident engagement. Drive leasing performance and occupancy strategies while maintaining a strong market presence Operations Management: Oversee daily operations to ensure a seamless, well-managed, and beautifully maintained community. Drive leasing performance and occupancy Build and maintain exceptional resident relationships with a concierge-level approach Lead and mentor onsite team members, fostering a culture of accountability, excellence and hospitality. Implement and monitor policies, compliance requirements, and resident satisfaction initiatives. Monitor financial performance, rent collection, renewals, and vendor service. Partner with maintenance teams to ensure timely, high-quality service and upkeep Qualifications Experienced in property management and/or real estate sales with the ability to show prior lease-up success with market rate/conventional properties Professional, poised, and confident working with high-expectation clientele Eager and willing to work flexible hours including evenings and weekends, especially during peak lease-up and turnover periods Active with social media and able to showcase plans and successes Results-driven with strong communication, organizational, and leadership skills Skilled in conflict resolution, service recovery, and delivering elevated customer service Tech-savvy and comfortable using property management and CRM platforms Strong sales, customer service, and communication and relationship skills are essential Outgoing and confident, comfortably representing the property in the community and building strong public relationships What We Offer Competitive salary plus performance incentives Comprehensive benefits package Opportunities for career growth and ongoing professional development The chance to lead a stunning community where excellence isn't just expected - it's the standard Who We Are Mark IV is shaping the future of Rochester. With thousands of homes and apartments, senior living communities, and over a million square feet of commercial space, we're driving growth and creating places where people and businesses thrive. Family-owned and deeply rooted in the region, we combine long-standing stability with forward-thinking innovation. Our team works across residential, commercial, and community projects using modern tools, collaboration, and craftsmanship to deliver results. Join Mark IV and build more than a career-help build the next chapter of Rochester's communities.

The Property Manager is responsible for daily operations of the property including maintenance & upkeep, leasing, billing, and compliance. This position will manage activities surrounding resident services, and retention activity to achieve financial goals. The Property Manager works to establish and maintain positive, productive relationships with internal and external stakeholders. Essential Functions Operations: Oversees and directs day-to-day property operations of assigned properties. Completes and submits all required reports by due dates. Responsible for the coordination of all tenant related activities and record keeping necessary to maintain the financial viability of the property. Responsible for renewal and annual recertification process for residents and documents reasons for non-renewals. Monitors leasing/renewal/recertification activities through Yardi software system. Responsible for leasing activities, such as move-in certifications, annual recertification, and lease renewals. Prepares new leases and secures tenant signatures. Prepares re-certifications, lease renewals, interim adjustments, and other documents. Certifies and conducts interviews with potential tenants from a waitlist of candidates. Maintains compliance with all funding and agency requirements by collecting proper documentation. Responsible for inspections as to condition prior to leasing to ensure that units are being maintained according to tax credit required housing quality standards. Ensures maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Responsible for ensuring residents adhere to the lease rules and regulations and assists with issuing lease violations as necessary. Keeps legible records on each individual client. Documents and reports all issues to supervisor. Recommends cases of non-compliance to Regional Property Manager and resolves as necessary. Receives and responds to tenant or applicant inquiries by phone, email, or in-person visit. Responsible for documenting and addressing residents' complaints associated with property issues. Resolves problems as able and escalates issues to the Regional Property Manager as necessary. Responsible for marketing efforts to prospective residents to ensure occupancy goals. Responds to emails throughout the day. Financial: Maintain occupancy of sites at 95% or higher. Maintain receivables at 90% or higher. Ensure satisfactory finding at all file audits and physical inspections. Ensures compliance with annual requirements for documentation of income and asset certification. Assists residents with move in procedures including documentation, policies and procedures. Manages and monitors accounts receivable, following up with tenants to resolve delinquency issues as needed. Generates and analyzes reports to track and resolve outstanding issues including financials, service requests, compliance, and overall operations. Reviews delinquency report and sends notices for nonpayment of rent and other violations. Responds and resolves resident complaints associated with property issues. Manages budget, processes invoices, and the coordination of rent collection activities. Processes accounts payable including validating invoices, coding transactions, posting to the accounting system, and submitting for approval. Prepares and submits annual budget to Finance. Maximizes income and controls costs for each property. Responsible for monthly review of financial reporting and budget variance analysis. Ensures all needed contracts are in place and current. Supervisory Duties: Reviews and approves employee's timecards and manages time off requests. Recruits, interviews, recommends candidates for hire, and manages the transfers, promotions, and performance management processes for up to three direct reports. Assigns, instructs, and directs the work of staff. Provides training and guidance related to processes, procedures, goals, and standards. Prepares performance evaluation documentation; reviews and conducts performance evaluation meetings. Other Duties Assists with eviction process as needed. Inspects units upon vacancy and documents inspection results to determine deposit refund. Responsible for ensuring tax credits are issued to limited partner investors and meets all related compliance issues. Hosts resident meetings to provide information regarding community resources such as HOME seminars, health fairs, and financial counseling. Attends trainings, reads appropriate publications, and confers with others in this field to stay knowledgeable of the changing federal regulations and policies. Works closely and professionally with other public agencies and organizations that may be available for the betterment of the residents. Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible and courteous environment. Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed. Other duties as assigned. Education and Experience 3 to 5 years of experience in the property management field with property leasing and resident services experience strongly preferred. Minimum 3 years of experience with specific training in housing management or related management context. Customer service experience such as retail or hospitality desired. Experience or familiarity with local, state, and federal service programs preferred. Sales experience is a plus. Experience using Yardi software system is a plus. High school diploma or equivalent preferred. Knowledge, Skills, and Abilities Must demonstrate ability to review and process information to determine what it means, how it fits together and how to respond to it. Strong written and verbal communication skills, which demonstrate the ability to interpret, clarify, and advise on program objectives and tasks. Excellent customer service and interpersonal skills to interact with prospective and current tenants. Attention to detail to ensure applications are accurate and tenant issues and questions are adequately addressed. Strong problem-solving skills to find effective solutions for a variety of issues. Advanced knowledge of rental contracts, property laws, and anti-discrimination laws. Working knowledge of computers including Outlook, basic Excel, Word, Publisher, and PowerPoint required. Physical Demands and Work Environment Flexible work hours including after-hours response in the case of an emergency. Work includes both inside and outside environments. Must be able to work in various elements. Driving is routinely required for positions with multiple sites. Ability to walk property/properties. Must be able to sit and stand for extended periods. Must be able to lift 15-20 pounds. Exposure to diverse communities including low-income neighborhoods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transportation Requirement Position requires automobile, driver's license and insurance. Last Updated: December 2022, Approved: Jan. 2023 Replaces: N4PM

Our regional property management company has an immediate need for a Maintenance Manager/ Property Manager to join our team. We are looking for a reliable Maintenance Manager to be involved in and oversee all installation, repair and upkeep operations of our rental units. The ideal candidate will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts. They will be well-versed in all maintenance process and health and safety regulations. The ideal candidate will also have aptitude in undertaking administrative tasks such as collections, budgeting etc. Job Duties: · Develop maintenance procedures and ensure implementation · Carry out mid lease inspections of the rental units to identify and resolve issues · Plan and oversee repairs · Allocate workload by building a network of vendors to use on turns and large maintenance issues; must be willing and able to personally handle a portion of the maintenance needs, specifically cleaning, painting and basic lawncare · Respond to emergency calls for maintenance · Maintain vendor relationships · Adhere to maintenance budgets · Keep maintenance logs and report on daily activities · Advertise and show vacant units Qualifications: · High School diploma or GED required · 5+ years of relevant experience in maintenance · Proven experience as maintenance manager or another managerial role · Experience in planning maintenance operations · Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc. · Working knowledge of facilities machines and equipment · Ability to keep track of and report on activity Benefits include: medical, dental, vision, life, FSA and 401k! Please respond with your resume for consideration. AAP/EEO Statement: Bridgewest Group is an equal opportunity employer. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year This position is Bonus eligible

Full-time Description Basic Functions: Responsible for the successful operation, financial management and maintenance of the property, according to the objectives of the property owners and Baldwin Real Estate Corporation. Provide a welcoming and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all housing, and employment laws. Ensure staff compliance with all company policies and procedures maintaining high standards of conduct whenever performing company or property business. Relationships: Reports directly Executive Vice President of Baldwin Real Estate Corporation. Cooperates with Site Maintenance Supervisor, and outside vendors Maintains positive relations with residents, staff and vendors Maintains supportive relations with community, fire, police, housing and government agencies Key Goals: Maintain long-range planning approach Maximize resident-retention Maintain property's emergency and risk management plan Operate within approved budget plans Update marketing plan annually Implement and monitor efficient turnover program to ensure high resident satisfaction and retention Maintain good recordkeeping system Reduce liabilities, both physical and financial Description of Responsibilities and Typical Work Activities (Not limited to:) A. Maintaining the Physical Asset Assist Site Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow-up with Site Maintenance Supervisor to assure proper completion. Make periodic inspections of each building and common grounds (minimum weekly) Evaluate maintenance operations periodically to determine cost-efficiency Conduct annual apartment inspection, record results, and coordinates all required repairs with Site Maintenance Supervisor B. Marketing and Leasing Lease units quickly and efficiently. Vacancies should be filled within 15 days from move-out. Review all applications for completeness and then process the rental application, including securing credit report, previous landlord references, and income and asset verifications for each applicant. Advise applicants of acceptance or denial accordingly, in compliance with fair housing laws. Maintain and update waiting list. Assist in preparation of advertising and marketing programs. Maintain efficient resident and property files in site office. Oversee the completion of initial lease preparation and lease renewal C. Tenant Management Educate staff and residents concerning health, safety, police and fire issues Monitor compliance with all turnover and make-ready procedures D. Financial Reporting and Control Receive all invoices, review, approve, and invoices for Executive Vice President's every week. Prepare payroll reports for Executive Vice President's approval every week Implement purchases required for day to day operation under guidelines established by Executive Vice President, and within owner-approved budget guidelines Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department Prepare purchase orders and authorize within budget constraints (any purchase order over $200 requires Executive Vice President's signature) Record monthly utility usage and implement cost-efficiency wherever possible Maintain petty cash fund, and provide proper receipts for all expenditures E. Administration File reports and maintain communication with Executive Vice President on matters affecting property issues Track receivables, send notices of delinquency, and work with Executive Vice President regarding collections/evictions Participate in annual employee review Assist in preparation of the annual operating budget Maintain polite, professional, and informative telephone manner Maintain professional personal appearance and presentation Salary Description $60,000 - $70,000 per year

About the Role We are seeking an experienced Property Manager to oversee the daily operations of multiple affordable housing communities. This role is responsible for leasing, compliance, financial performance, resident relations, and staff supervision. The ideal candidate is detail -oriented, organized, and experienced in affordable housing regulations while maintaining a resident -focused approach. What You'll Be Doing Property Operations & Compliance Manage day -to -day operations across assigned properties Oversee leasing, move -ins, renewals, annual and interim recertifications Prepare leases, certifications, renewals, and related documentation Conduct applicant interviews and eligibility certifications Ensure compliance with all funding, regulatory, and housing requirements Maintain accurate resident files and documentation Perform unit inspections to ensure housing quality standards are met Address lease violations, non -compliance issues, and resident concerns Complete required reports accurately and on time Resident Relations & Retention Respond to resident and applicant inquiries by phone, email, and in person Coordinate resident services, meetings, and community engagement activities Support resident retention and occupancy goals Follow up with residents regarding completed maintenance requests Financial Management Maintain occupancy at or above 95% Maintain receivables at or above 90% Manage rent collection, delinquency follow -up, and notices Process accounts payable and invoices Prepare and manage annual budgets Review monthly financial reports and budget variances Ensure successful audit outcomes for file reviews and inspections Maximize property income while controlling operating expenses Supervision & Leadership Supervise and support on -site staff (1-5 direct reports) Review and approve timecards and time -off requests Participate in hiring, training, and performance management Assign and direct staff work to meet operational standards RequirementsWhat We're Looking For Experience & Background 3-5 years of property management experience Affordable housing experience strongly preferred Experience with leasing, resident services, and compliance Familiarity with Yardi or similar property management software preferred Customer service, sales, or hospitality experience a plus Skills Strong knowledge of affordable housing regulations and fair housing laws Excellent communication and customer service skills High attention to detail and strong organizational skills Problem -solving and conflict -resolution abilities Proficient with Microsoft Outlook, Word, Excel, and basic computer systems Ability to work effectively with diverse populations Work Environment & Requirements Flexible schedule, including after -hours emergency response as needed Regular travel between multiple sites required Valid driver's license, reliable transportation, and insurance required Ability to walk properties, work indoors and outdoors, and sit or stand for extended periods Ability to lift up to 15-20 pounds BenefitsWhy This Role Competitive pay at $25.00 per hour Full -time, stable opportunity Meaningful work supporting affordable housing communities Opportunity to lead teams and impact resident experience

As a Residence Manager at The Arc of Monroe, you will be responsible for creating a high quality of life and sense of belonging in our homes for adults with intellectual and developmental disabilities. We are looking for a dedicated, talented individual who has a passion for helping our residents achieve their goals and live a full life. As a Residence Manager, you'll promote a supportive and accepting environment within the home for the residents and their families and regularly monitor each resident in the home to assure residents' needs are met. This role is also responsible for ensuring that programs are implemented properly to meet the individual health care and safety needs of residents as well as meet licensing and accreditation standards and conform to the agency's values, performance standards, policies, and procedures. The ideal candidates will be patient and friendly with excellent communication skills. They will value clear and efficient communication and can motivate, inspire and guide a team to success. The Residence Manager supervises personnel as outlined by The Arc's organizational chart and is responsible for providing a positive work atmosphere Minimum Education & Experience * Bachelor's degree in a Human Service related field preferred. * 2 years' experience supervising a team and appraising performance of at least 4 full-time staff in a human service environment required. * 2 years' experience in an OPWDD-regulated residential setting preferred. Will consider an equivalent combination of education and experience if applicable. Computer Skills: * Basic Outlook Skills * Intermediate Powerpoint * Intermediate Microsoft Word * Intermediate Excel

Job Title: Marketing & Communications Manager Location: Geneva, NY (Cayuga Nation Administrative Office) Travel: 25-50% to Nation locations and events in Union Springs, Seneca Falls, and surrounding areas Reports To: Director of Administration Department: Administration Position Overview The Cayuga Nation is seeking a creative, organized, and community-focused Marketing & Communications Manager to lead the Nation's internal and external communications, marketing initiatives, and public-facing messaging. This role is responsible for promoting the Nation's values, programs, enterprises, and cultural initiatives through strategic communications, marketing campaigns, digital media, and public relations efforts. Based at the Cayuga Nation Administrative Office in Geneva, NY, this position requires regular travel to Nation locations and regional events to support marketing efforts, capture content, manage messaging, and represent the Nation at public forums. The Marketing & Communications Manager oversees the development, maintenance, and upkeep of the Nation's website; manages social media and digital platforms; produces press releases; and ensures consistent, professional, and impactful communications across all channels. Key Responsibilities Strategic Communications & Content Creation Develop and execute comprehensive marketing and communications strategies aligned with the Cayuga Nation's mission, priorities, and public engagement goals. Write, edit, and produce content for websites, newsletters (internal and public), press releases, internal announcements, brochures, and promotional materials. Draft and distribute press releases and media advisories as needed; support media outreach and responses in coordination with leadership. Ensure consistency in messaging, tone, branding, and visual identity across all communication platforms. Coordinate internal communications to ensure employees are informed of key updates, initiatives, and events. Marketing, Branding & Public Relations Plan and support marketing campaigns promoting Nation services, enterprises, programs, and community initiatives. Create and manage promotional materials, including flyers, advertisements, signage, and branded items. Collaborate with vendors, designers, printers, and marketing partners to execute campaigns and deliverables. Track, analyze, and report on marketing and communications performance using relevant metrics and tools. Website Development & Digital Media Manage, update, and maintain the Cayuga Nation website, including content development, structure, and ongoing upkeep. Coordinate site improvements, page development, and content updates to ensure accuracy, accessibility, and relevance. Manage the Nation's social media platforms and digital presence, creating engaging content to increase awareness and engagement. Monitor website and social media performance, including SEO, reach, engagement, and analytics, and adjust strategies accordingly. Community Engagement & Event Coverage Represent the Cayuga Nation at Chamber of Commerce events, town and board meetings, public forums, and Nation-sponsored events. Provide communications and marketing support at events, including photography, video capture, and live or post-event content. Assist with event promotion, logistics coordination, and post-event communications and reporting. Cross-Departmental Collaboration Work closely with the Director of Administration and Nation leadership to align marketing and communications efforts with organizational priorities. Coordinate with departments and enterprises to gather stories, updates, announcements, and marketing needs. Maintain a marketing and communications calendar and manage multiple deadlines and campaigns simultaneously. Qualifications Bachelor's degree in Communications, Marketing, Public Relations, or a related field. Minimum of 3 years of experience in marketing and communications, preferably within a governmental, nonprofit, or community-based organization. Strong writing, editing, and storytelling skills for both internal and external audiences. Demonstrated experience managing websites, digital platforms, newsletters, and social media campaigns. Experience developing press releases and supporting media relations. Proficiency with tools such as Canva, Mailchimp, LinkedIn, Facebook Business Suite, Google Analytics, and Microsoft Office. Photography and/or basic graphic design experience preferred. Excellent organizational skills and ability to manage multiple priorities and deadlines. Valid driver's license and ability to travel regularly between Cayuga Nation locations (25-50%). Work Environment Based at the Geneva, NY Administrative Office with frequent travel to Nation locations and events throughout Seneca and Cayuga counties. Occasional evening and weekend hours required for event coverage, public meetings, and communications deadlines.

Job DescriptionDescription: WE ARE HIRING! Job Title: Property Manager Hours: Part Time 30Hrs a week Pay Rate: $21.00-23.00 an hour General Description Day-to-day management of property or properties as assigned. Essential Duties and Responsibilities Coordinates the activities of an on-site rental property management office, including but not limited to: Supervises administrative and maintenance staff and monitor workflow; approve timesheets and complete annual performance reviews of staff Interviews prospective tenants to complete housing applications and collect eligibility information and documentation Effectively communicates to applicants and tenants the property and/or program guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to the property and/or program Conducts recertification of housing eligibility for current tenants Verifies accuracy of information provided by tenants or prospective tenants in accordance with regulatory requirements Recommends eligibility and suitability of tenants and prospective tenants for residency Computes income and expenses to determine applicants' and tenants' rental charges according to one or more applicable funding agency regulations Inspects rental units to assess housekeeping habits of tenants and identify repair and maintenance needs, status of safety equipment and need for any corrections and tenant notification Manages tenant complaints such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc.; prepare and deliver oral and written lease enforcement notices when necessary Observes and addresses needs of tenants as they age in place Refers tenants to appropriate social service agencies, when necessary Recommends eviction of tenants when necessary and prepare initial eviction documents Prepares work orders for required repairs and maintenance Collects rents and other tenant charges, makes deposits and prepares appropriate documentation Writes letters, memos, reports, and complete a variety of forms and ledgers on computer Keeps Regional Property Manager/Director of Asset Management informed of activities and property status Ensures rents are collected according to the lease agreement Prepares late and 3-day notices in accordance with company policy. Execute eviction process for tenants delinquent with their rent Process accounts payable in accordance with company procedures Assists with the annual property budget preparation and monitors financial performance monthly Keeps apprised of all rules, regulations, statutes, laws, required to maintain a low-income housing property Compiles reports on a monthly, quarterly, semi-annual and/or annual basis, as required by PHDC and funders Participates in appropriate neighborhood associations Ensures compliance with all policies, procedures and regulations, including fair housing regulations Ensures safety of building, employee(s) and tenants Provides positive marketing efforts for PHDC and property, including preparation and distribution of monthly tenant newsletters Ensures accuracy of all marketing materials Responsible for ensuring all information in systems is accurate and complete Mentors/trains new staff Performs other related duties as determined by the Regional Property Manager KEY PERFORMANCE MEASURES 100% compliance with fair housing regulations and regulatory requirements Achieve targeted cash flow for property(ies) Maintain an overall annual occupancy rate of 97% or more Ensure units do not remain vacant for more than 30 days Collect 95% of all scheduled rents by the 5th day of each month and a minimum of 98% by the end of the month in which they are due Ensure that 100% of tenants with unpaid rent either have a written payment plan or eviction process started by the 15th of each month 100% of tenant recertifications are completed at least 30 days prior to the effective date Friendly, helpful, courteous interactions with tenants, vendors and co-workers Ensure overall tenant satisfaction Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: High School Graduate Credentials: Valid NY State Driver License and access to a reliable vehicle Experience: 3 years of experience with affordable housing programs desired Additional Qualifications: Good interpersonal skills Good written and oral communication skills Methodical, dependable, organized, honest and courteous Valid NYS driver's license and driving record acceptable to agency Flexible schedule Good reading comprehension and writing skills Reliable and insured transportation Computer ability Certified credit compliance professional or willingness to attend training to obtain certification. Clean police record Drug free, substance free, lifestyle Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet, but can be loud at times.

Job DescriptionDescription: TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, knowing the resident experiences we're responsible for truly impact people. This belief-that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis' drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most. We offer full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment. Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits and leadership. Supervision and Direction: The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). The Community Manager may be vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. Communication between the Community Manager and the Owner will be through the Officers of TM Associates Management. The Community Manager will comply with established policies and procedures and will not take action contrary to such guidelines without the Regional Manager's approval. The Community Manager is directly accountable for the complete operation of the site. They will be responsible for supervising all other TMAM staff associated with the community and for their standard of performance. Requirements: Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution. Counseling and referring residents as appropriate Achieving and maintaining as close to 100% occupancy as possible Performing recertification of residents income, where applicable Provide direction to and assurance that rental programs are properly executed Assure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnel Regularly inspect the buildings, grounds and physical appearance of the property, deferred maintenance, and other related data. Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations. Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures. Provide direction and guidance to the maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures. Establish central office procedures with the approval of the Regional Manager Interview all potential residents and process verifications to determine eligibility. Confer with the Regional Manager on all evictions, lease violations, and special arrangements. Rent Collection and Record keeping, including frequent trips to banks Possess a valid driver's license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors. Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures. Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory and a library consisting of pertinent data relating to equipment and buildings. Purchasing needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases. Develop and implement site activities for residents such as special events and recreation activities Prepare and respond to all pertinent correspondence Attend mandatory meetings and seminars Able to communicate both orally and in writing using English and use of basic arithmetic skills. Must have access to reliable vehicle transportation for errands from property. Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management

Job Title: Marketing & Communications Manager Travel: 25-50% to Nation locations and events in Union Springs, Seneca Falls, and surrounding areas Reports To: Director of Administration Department: Administration Position Overview The Cayuga Nation is seeking a creative, organized, and community-focused Marketing & Communications Manager to lead the Nation's internal and external communications, marketing initiatives, and public-facing messaging. This role is responsible for promoting the Nation's values, programs, enterprises, and cultural initiatives through strategic communications, marketing campaigns, digital media, and public relations efforts. Based at the Cayuga Nation Administrative Office in Geneva, NY, this position requires regular travel to Nation locations and regional events to support marketing efforts, capture content, manage messaging, and represent the Nation at public forums. The Marketing & Communications Manager oversees the development, maintenance, and upkeep of the Nation's website; manages social media and digital platforms; produces press releases; and ensures consistent, professional, and impactful communications across all channels. Key Responsibilities Strategic Communications & Content Creation * Develop and execute comprehensive marketing and communications strategies aligned with the Cayuga Nation's mission, priorities, and public engagement goals. * Write, edit, and produce content for websites, newsletters (internal and public), press releases, internal announcements, brochures, and promotional materials. * Draft and distribute press releases and media advisories as needed; support media outreach and responses in coordination with leadership. * Ensure consistency in messaging, tone, branding, and visual identity across all communication platforms. * Coordinate internal communications to ensure employees are informed of key updates, initiatives, and events. Marketing, Branding & Public Relations * Plan and support marketing campaigns promoting Nation services, enterprises, programs, and community initiatives. * Create and manage promotional materials, including flyers, advertisements, signage, and branded items. * Collaborate with vendors, designers, printers, and marketing partners to execute campaigns and deliverables. * Track, analyze, and report on marketing and communications performance using relevant metrics and tools. Website Development & Digital Media * Manage, update, and maintain the Cayuga Nation website, including content development, structure, and ongoing upkeep. * Coordinate site improvements, page development, and content updates to ensure accuracy, accessibility, and relevance. * Manage the Nation's social media platforms and digital presence, creating engaging content to increase awareness and engagement. * Monitor website and social media performance, including SEO, reach, engagement, and analytics, and adjust strategies accordingly. Community Engagement & Event Coverage * Represent the Cayuga Nation at Chamber of Commerce events, town and board meetings, public forums, and Nation-sponsored events. * Provide communications and marketing support at events, including photography, video capture, and live or post-event content. * Assist with event promotion, logistics coordination, and post-event communications and reporting. Cross-Departmental Collaboration * Work closely with the Director of Administration and Nation leadership to align marketing and communications efforts with organizational priorities. * Coordinate with departments and enterprises to gather stories, updates, announcements, and marketing needs. * Maintain a marketing and communications calendar and manage multiple deadlines and campaigns simultaneously. Qualifications * Bachelor's degree in Communications, Marketing, Public Relations, or a related field. * Minimum of 3 years of experience in marketing and communications, preferably within a governmental, nonprofit, or community-based organization. * Strong writing, editing, and storytelling skills for both internal and external audiences. * Demonstrated experience managing websites, digital platforms, newsletters, and social media campaigns. * Experience developing press releases and supporting media relations. * Proficiency with tools such as Canva, Mailchimp, LinkedIn, Facebook Business Suite, Google Analytics, and Microsoft Office. * Photography and/or basic graphic design experience preferred. * Excellent organizational skills and ability to manage multiple priorities and deadlines. * Valid driver's license and ability to travel regularly between Cayuga Nation locations (25-50%). Work Environment * Based at the Geneva, NY Administrative Office with frequent travel to Nation locations and events throughout Seneca and Cayuga counties. * Occasional evening and weekend hours required for event coverage, public meetings, and communications deadlines.

The Director of Marketing and Communications is responsible for the development and execution of marketing strategies for CDS Life Transitions and all affiliates. The Director will manage the staff and day-to-day activities that promote, enhance, and protect the organization's brand reputation. The Director is responsible for the development, integration, and implementation of a broad range of marketing and communications initiatives relative to the strategic direction and positioning of the organization. The Director is an ambassador for the organization and will build relationships with the media and key community partners with the goal of positioning CDS Life Transitions and its affiliates with relevant constituents and to drive broader awareness and support for the organization. Essential Job Functions: Develop and implement integrated strategic marketing communication, outreach, and public relations plan to advance CDS Life Transitions and affiliates' brand identity; broaden awareness of its programs and priorities; increase the visibility of its programs across key stakeholder audiences. Ensure alignment of all marketing and communications goals with the strategic needs of the organization to drive future growth and expand brand recognition. Work collaboratively to organize logistics and support public relations and marketing needs for special events and tours including event communications, promotions, materials, preparation, and day-of support. Oversee development and distribution of all internal and external communications including marketing collateral materials, electronic communications, social media channels, and presentations. Work with the leadership team to recognize internal and external communication opportunities and solutions, as well as define and execute appropriate strategies to support them. Monitor and supervise updating of agency/affiliate websites Supervise creation of social media posts, providing ongoing monitoring and timely responses Coordinate video & photographic production for events and messaging Supervise Internal and external print media (newsletters/advertising) Direct and support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports. Identify competitors and evaluate their strategies and positioning and devise counterstrategies. Develop and update public relations materials as needed (one-sheets, media kits, press releases, signage, event coordination (invitations, tracking of attendees) Serve as agency spokesperson for media requests, interviews, statements, and agency events. Supervise post-event communications (press releases) Maintain high internal and external customer satisfaction levels Schedule touchpoint meetings and provide ongoing progress with CDSLT departments supported by the Marketing Department Travel to CDS facilities across upstate New York to capture stories and coordinate agency events Perform other duties relevant to the position as assigned by supervisor Knowledge, Skills, and Abilities: Must be a critical thinker with strong problem-solving skills. Must be organized and deadline driven. Excellent planning and organizational skills. Ability to multi-task and establish priorities. Self-starter skilled in working both alone and in a team environment Demonstrate sense of ownership and pride in your performance and its impact on the Agency's success. Outstanding communication, presentation and leadership skills. Knowledge of multi-media platforms and digital technology. Must bring network of media contacts and potential donors. Knowledgeable of market research and analysis. Education and Experience: Bachelor's degree in marketing, communications, business, or related field required Minimum five years of progressive experience in the marketing and communication fields required Minimum two years supervisory experience required Experience in managing media requests, including on-camera interviews Competency in Adobe Creative Suite, Microsoft Office applications, and Mac OS preferred Experience in copywriting, editing, and content generation CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.

The Assistant Habilitation Manager is responsible for assisting in the daily operation of the program including direct service delivery, documentation and leadership and training of DSPs. The Assistant Habilitation Manager is responsible to act in the absence of the Habilitation Manager. Essential Functions: Provide direct support and services to individuals as outlined in the Staff Action Plan (SAP) (eg goals, personal hygiene, medication, toileting, social activities, community integration etc.). Accurately document all services contemporaneously in Electronic Health Record (EHR) or with paper note (as applicable) in accordance with the Agency, OPWDD, Medicaid and other funder requirements. Reviews and monitors service delivery notes and other individual activities by DSPs as to appropriateness, consistency, and frequency. Reports issues to the Habilitation Manager. Completes monthly summaries as assigned. Attends Life Plan (LP) meetings and other meetings as appropriate/assigned. Joins with Habilitation Manger and DSPs in developing daily activities schedule. Provides direction to DSPs related to activities with the group and assists with planning activities within the program room and in the community. Review Habilitation Plan with Habilitation Manager prior to six (6) month review and annual meeting and provide feedback for potential revisions. Responsible for the general housekeeping and organization of assigned areas. Communicate with people supported, families, outside agencies and community resources as needed to coordinate services for people served. Provide orientation and training to staff as requested. Provide coverage with participants in the program in the absence of Habilitation Manager. Provide scheduling support and leadership in the absence of the Habilitation Manager. Review and approve billing as requested. Assist and support people served to build positive relationships in the community. Monitor safety and welfare of people served and immediately notify supervisor of concerns. Provide needed support and encouragement for people served to advocate for their needs and rights. Participate in Quality Assurance and Corporate Compliance activities as requested. Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand Treat all protected health information consistent with HIPAA. Complete all necessary trainings as assigned and ensure program staff complete necessary training. Adhere to Agency policies and procedures. Assist with Agency safety programs and promote workplace safety. Other related duties as assigned Non-Essential Functions: Develop volunteer/job opportunities in community for program participants. Attend Life Plan meetings and team meetings for people receiving services as requested. Participate on Agency committees. Administer medications as trained and as designated. Loading and unloading buses. Reporting Responsibilities: Reports to: Habilitation Manager Supervisory Responsibilities: Leadership in the absence of the Habilitation Manager Knowledge, Skills and Abilities: Ability to instruct others on daily living skills. Actively listen and be able to communicate, verbally and in writing. Ability to work as part of an interdisciplinary team. Maintain composure under pressure. Serve as a role model and represent the agency positively in the community. Ability to self-initiate projects and function autonomously as a leader when needed. Physical Requirements: Ability to lift 50 pounds, and to stand, sit, kneel, and stoop Ability to assist an adult with personal care needs Be physically able to assist individuals in transferring from wheelchair to other seat when needed Ability to assist individuals with ambulation Ability to physically load, unload and secure wheelchairs during transport Ability to move chairs, tables and access storage areas Ability to drive safely Ability to assist people when they are having behavioral challenges Working Conditions: Generally working in a typical program environment May involve frequent travel to off-site locations including job/volunteer locations, community recreational sites and personal residences. May require evening and weekend work. May require use of personal vehicle. Minimum Qualifications: Associates Degree or LPN with one-year experience working with people with disabilities or High School Diploma with two years' experience working with people with disabilities

Community / Property Manager - Affordable Housing | Rochester, NY Salary: $58,000 - $70,000 | Full-Time | Monday-Friday, 8:30 AM - 5:00 PM Be the Heart of a Community At Conifer Realty, being a Community Manager (Property Manager) means more than managing a property. It means being the person who helps families feel safe, neighbors feel connected, and communities take pride in where they live. You'll have the chance to do work that truly matters, providing affordable, welcoming homes where children can grow, parents can breathe easier, and lives can flourish. If you've ever wanted a career in property management where leadership meets purpose- this is it. How You'll Make an Impact Every day, as a Community Manager (Property Manager), you'll be a force for stability, hope, and community: Lead with heart - use your 1-3+ years in property management to mentor your team, foster growth, and create a culture where everyone feels valued. Shape "home" - apply your expertise in affordable housing compliance (LIHTC, HUD Section 8, annual recertifications) to keep communities strong. Compliance is the cornerstone of Conifer's success-your precision ensures families remain safely housed. Open doors - build trusted relationships with housing authorities and community partners to connect families with vital resources. Balance with care - oversee leasing, rent collection, budgeting, and vendor management with accuracy and integrity. Be present for people - guide residents through move-ins, move-outs, and daily needs with empathy and professionalism. Live our mission - take ownership of your community, ensuring every detail reflects Conifer's commitment to dignity, quality, and care. Why Conifer? Our employees say the most rewarding part of working here is the impact, seeing the direct difference their work makes in people's lives. Along with purpose, you'll also enjoy: Competitive pay & annual salary reviews 13 paid holidays + 15 days PTO + two volunteer days + 6 weeks of fully paid parental leave Medical, dental, vision, HSA & flex accounts Retirement plans with company match Incentive-driven wellness program - earn quarterly HSA contributions by participating in wellness initiatives. Company-paid life, short- & long-term disability insurance Ongoing training, certifications, and growth opportunities A culture built on mission, belonging, and community impact Who Thrives Here This role is a calling for someone who is: Mission-driven & compassionate - motivated by helping families and building stronger communities. A natural leader - able to inspire, coach, and mentor with empathy. Resourceful & steady - comfortable managing details without losing sight of the big picture. Community-focused - someone who sees residents not as tenants, but as neighbors. Requirements Excellent interpersonal and customer service skills. Collaborative, friendly to effectively handle issues as they arise. Demonstrated excellent written/oral communication skills. Ability to exercise good business professionalism and business judgment at all times. Strong organizational, time management, and multi-tasking skills to meet required deadlines. Resourceful; effective problem-solving skills. Flexibility - able to prioritize projects and adapt work projects quickly when needed. Able to work both independently and a team. Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The salary range for this position is $58,000.00 - $70,000.00. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: **************************** com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Salary Description $58,000.00 - $70,000.00

Leadership with Heart. Communities that Thrive. Mark IV powers Rochester's growth with thousands of homes, apartments, senior communities, and over a million square feet of commercial space. As a family-owned business for nearly 60 years, we know our success depends on caring professionals like you. As a Property Manager, you'll create welcoming communities where residents feel truly at home. You'll lead with empathy and integrity-building strong connections with residents, supporting your team, and ensuring our communities are well cared for. Your work keeps daily life running smoothly and helps residents feel proud of where they live. At Mark IV, you'll be backed by the stability of a trusted company, supported with modern tools and training, and given opportunities to grow your career while making a lasting impact on people's lives every day. If you believe a home is more than just four walls, and you take pride in creating great places to live, you'll thrive as part of the Mark IV team. Duties and responsibilities Manage the long-term financial performance of the property Oversee, coach and mentor staff, leading by example in terms of conduct, communication, presentation, and performance Show and lease units; explain lease terms, follow up with prospects to secure lease and drive occupancy Work closely and meet daily with maintenance to increase efficiency and foster accountability; prioritize workload; ensure adherence to turnover schedule and timely completion of work orders Employee performance management and counseling as needed Conduct regular inspections of the property to identify and address maintenance or safety concerns Participate in eviction hearings with in-house counsel Maintain accurate and organized records Hold quarterly resident events (outside of regular business hours) to build positive relationships with residents Conduct competitive market research Qualifications 5+ years of property management experience Essential Competencies Strong knowledge of property management principles and practices Sales and customer service mindset Desire to build a strong, high-performing team Attention to detail and follow-through Proficiency with MS Office and experience with property management systems such as Yardi and Rent Café Excellent verbal and written communication skills About Mark IV Enterprises For nearly 60 years, Mark IV Enterprises has been shaping the Rochester region with high-quality residential and commercial developments. From neighborhoods of over 6,000 single-family homes to luxury apartments, senior living communities, and more than 1,000,000 square feet of commercial space, our portfolio reflects our long-standing commitment to building places where people and businesses thrive. Why Work With Us As a family-owned company, we value more than just the work we do-we value the people who make it possible. Our skilled maintenance professionals are essential to our success, and we take pride in fostering a collaborative, team-driven environment where craftsmanship and innovation are recognized and rewarded. Innovation in Action We're not just keeping up-we're leading. From smart building technology to advanced property management systems, Mark IV invests in modern tools and processes that make your work efficient and impactful. What We Offer The stability of a company with six decades of proven success A wide variety of projects, from residential to commercial and community spaces A team culture built on trust, respect, and growth opportunities Ongoing training and support to keep your skills sharp and your career moving forward Join Our Team At Mark IV, your expertise helps power the communities we create. If you're looking for steady work, meaningful projects, and a company that invests in your future, you'll find it here.

The Property Manager is responsible for daily operations of the property including maintenance & upkeep, leasing, billing, and compliance. This position will manage activities surrounding resident services, and retention activity to achieve financial goals. The Property Manager works to establish and maintain positive, productive relationships with internal and external stakeholders. Essential Functions Operations: Oversees and directs day-to-day property operations of assigned properties. Completes and submits all required reports by due dates. Responsible for the coordination of all tenant related activities and record keeping necessary to maintain the financial viability of the property. Responsible for renewal and annual recertification process for residents and documents reasons for non-renewals. Monitors leasing/renewal/recertification activities through Yardi software system. Responsible for leasing activities, such as move-in certifications, annual recertification, and lease renewals. Prepares new leases and secures tenant signatures. Prepares re-certifications, lease renewals, interim adjustments, and other documents. Certifies and conducts interviews with potential tenants from a waitlist of candidates. Maintains compliance with all funding and agency requirements by collecting proper documentation. Responsible for inspections as to condition prior to leasing to ensure that units are being maintained according to tax credit required housing quality standards. Ensures maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis. Responsible for ensuring residents adhere to the lease rules and regulations and assists with issuing lease violations as necessary. Keeps legible records on each individual client. Documents and reports all issues to supervisor. Recommends cases of non-compliance to Regional Property Manager and resolves as necessary. Receives and responds to tenant or applicant inquiries by phone, email, or in-person visit. Responsible for documenting and addressing residents' complaints associated with property issues. Resolves problems as able and escalates issues to the Regional Property Manager as necessary. Responsible for marketing efforts to prospective residents to ensure occupancy goals. Responds to emails throughout the day. Financial: Maintain occupancy of sites at 95% or higher. Maintain receivables at 90% or higher. Ensure satisfactory finding at all file audits and physical inspections. Ensures compliance with annual requirements for documentation of income and asset certification. Assists residents with move in procedures including documentation, policies and procedures. Manages and monitors accounts receivable, following up with tenants to resolve delinquency issues as needed. Generates and analyzes reports to track and resolve outstanding issues including financials, service requests, compliance, and overall operations. Reviews delinquency report and sends notices for nonpayment of rent and other violations. Responds and resolves resident complaints associated with property issues. Manages budget, processes invoices, and the coordination of rent collection activities. Processes accounts payable including validating invoices, coding transactions, posting to the accounting system, and submitting for approval. Prepares and submits annual budget to Finance. Maximizes income and controls costs for each property. Responsible for monthly review of financial reporting and budget variance analysis. Ensures all needed contracts are in place and current. Supervisory Duties: Reviews and approves employee's timecards and manages time off requests. Recruits, interviews, recommends candidates for hire, and manages the transfers, promotions, and performance management processes for up to three direct reports. Assigns, instructs, and directs the work of staff. Provides training and guidance related to processes, procedures, goals, and standards. Prepares performance evaluation documentation; reviews and conducts performance evaluation meetings. Other Duties Assists with eviction process as needed. Inspects units upon vacancy and documents inspection results to determine deposit refund. Responsible for ensuring tax credits are issued to limited partner investors and meets all related compliance issues. Hosts resident meetings to provide information regarding community resources such as HOME seminars, health fairs, and financial counseling. Attends trainings, reads appropriate publications, and confers with others in this field to stay knowledgeable of the changing federal regulations and policies. Works closely and professionally with other public agencies and organizations that may be available for the betterment of the residents. Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible and courteous environment. Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed. Other duties as assigned. Education and Experience 3 to 5 years of experience in the property management field with property leasing and resident services experience strongly preferred. Minimum 3 years of experience with specific training in housing management or related management context. Customer service experience such as retail or hospitality desired. Experience or familiarity with local, state, and federal service programs preferred. Sales experience is a plus. Experience using Yardi software system is a plus. High school diploma or equivalent preferred. Knowledge, Skills, and Abilities Must demonstrate ability to review and process information to determine what it means, how it fits together and how to respond to it. Strong written and verbal communication skills, which demonstrate the ability to interpret, clarify, and advise on program objectives and tasks. Excellent customer service and interpersonal skills to interact with prospective and current tenants. Attention to detail to ensure applications are accurate and tenant issues and questions are adequately addressed. Strong problem-solving skills to find effective solutions for a variety of issues. Advanced knowledge of rental contracts, property laws, and anti-discrimination laws. Working knowledge of computers including Outlook, basic Excel, Word, Publisher, and PowerPoint required. Physical Demands and Work Environment Flexible work hours including after-hours response in the case of an emergency. Work includes both inside and outside environments. Must be able to work in various elements. Driving is routinely required for positions with multiple sites. Ability to walk property/properties. Must be able to sit and stand for extended periods. Must be able to lift 15-20 pounds. Exposure to diverse communities including low-income neighborhoods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transportation Requirement Position requires automobile, driver's license and insurance. Last Updated: December 2022, Approved: Jan. 2023 Replaces: N4PM

Basic Functions: Responsible for the successful day-to-day operation, financial management and maintenance of the property, according to the goals and objectives of the property owners and Baldwin Real Estate Corporation. Provide a welcoming and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all housing and employment laws. Ensure staff compliance with all company policies and procedures, maintaining high standards of conduct whenever performing company or property business. Relationships: · Reports directly to the Sr. Regional Manager of Baldwin Real Estate Corporation. · Works collaboratively with the Site Maintenance Supervisor, and outside vendors · Maintains positive relations with residents, staff and vendors · Maintains supportive relations with community, fire, police, housing and government agencies Key Goals: Maintain long-range planning approach for leasing, budgeting, and rental income Maximize resident-retention while increasing revenue Maintain and implement property's emergency and risk management plan Assist in creating and operate within approved budget plans Update marketing plan and survey quarterly Implement and monitor efficient turnover program to ensure high resident satisfaction and retention Maintain good recordkeeping system Reduce liabilities, both physical and financial Description of Responsibilities and Typical Work Activities (Not limited to:) A. Maintaining the Physical Asset Assist Site Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow-up with Site Maintenance Supervisor to assure proper completion. Conduct and document periodic inspections of each building and common grounds (minimum weekly) Evaluate maintenance operations periodically to determine cost-efficiency Conduct annual apartment inspection, record results, and coordinate all required repairs with Site Maintenance Supervisor B. Marketing and Leasing Lease units quickly and efficiently. Vacancies should be filled within 15 days from moving out. Review all applications for completeness and then process the rental application, including securing credit report, previous landlord references, and income and asset verifications for each applicant. Advise applicants of acceptance or denial accordingly, in compliance with fair housing laws. Maintain and update waiting list. Assist in preparation of advertising and marketing programs. Maintain efficient resident and property files in site office. Oversee the completion of initial lease preparation and lease renewal C. Tenant Management Educate staff and residents concerning health, safety, police and fire issues Monitor compliance with all turnover and make-ready procedures D. Financial Reporting and Control Receive all invoices, review, approval, and invoices from the Sr. Regional Manager every week. Prepare payroll reports for Sr. Regional Manager approval every week Implement purchases required for day-to-day operation under guidelines established by Sr. Regional Manager, and within owner-approved budget guidelines Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department Prepare purchase orders and authorize them within budget constraints (any purchase order over $250 requires Sr. Regional Manager signature) Record monthly utility usage and implement cost-efficiency wherever possible Maintain petty cash funds, and provide proper receipts for all expenditures E. Administration File reports and maintain communication with Sr. Regional Manager on matters affecting property issues Track receivables, send notices of delinquency, and work with Sr. Regional Manager regarding collections/evictions Participate in annual employee review Assist in preparation of the annual operating budget Maintain polite, professional, and informative telephone manner Maintain professional personal appearance and presentation Salary Description $65,000 - $75,000 per year

Job Description The Director of Marketing and Communications is responsible for the development and execution of marketing strategies for CDS Life Transitions and all affiliates. The Director will manage the staff and day-to-day activities that promote, enhance, and protect the organization's brand reputation. The Director is responsible for the development, integration, and implementation of a broad range of marketing and communications initiatives relative to the strategic direction and positioning of the organization. The Director is an ambassador for the organization and will build relationships with the media and key community partners with the goal of positioning CDS Life Transitions and its affiliates with relevant constituents and to drive broader awareness and support for the organization. Essential Job Functions: Develop and implement integrated strategic marketing communication, outreach, and public relations plan to advance CDS Life Transitions and affiliates' brand identity; broaden awareness of its programs and priorities; increase the visibility of its programs across key stakeholder audiences. Ensure alignment of all marketing and communications goals with the strategic needs of the organization to drive future growth and expand brand recognition. Work collaboratively to organize logistics and support public relations and marketing needs for special events and tours including event communications, promotions, materials, preparation, and day-of support. Oversee development and distribution of all internal and external communications including marketing collateral materials, electronic communications, social media channels, and presentations. Work with the leadership team to recognize internal and external communication opportunities and solutions, as well as define and execute appropriate strategies to support them. Monitor and supervise updating of agency/affiliate websites Supervise creation of social media posts, providing ongoing monitoring and timely responses Coordinate video & photographic production for events and messaging Supervise Internal and external print media (newsletters/advertising) Direct and support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports. Identify competitors and evaluate their strategies and positioning and devise counterstrategies. Develop and update public relations materials as needed (one-sheets, media kits, press releases, signage, event coordination (invitations, tracking of attendees) Serve as agency spokesperson for media requests, interviews, statements, and agency events. Supervise post-event communications (press releases) Maintain high internal and external customer satisfaction levels Schedule touchpoint meetings and provide ongoing progress with CDSLT departments supported by the Marketing Department Travel to CDS facilities across upstate New York to capture stories and coordinate agency events Perform other duties relevant to the position as assigned by supervisor Knowledge, Skills, and Abilities: Must be a critical thinker with strong problem-solving skills. Must be organized and deadline driven. Excellent planning and organizational skills. Ability to multi-task and establish priorities. Self-starter skilled in working both alone and in a team environment Demonstrate sense of ownership and pride in your performance and its impact on the Agency's success. Outstanding communication, presentation and leadership skills. Knowledge of multi-media platforms and digital technology. Must bring network of media contacts and potential donors. Knowledgeable of market research and analysis. Education and Experience: Bachelor's degree in marketing, communications, business, or related field required Minimum five years of progressive experience in the marketing and communication fields required Minimum two years supervisory experience required Experience in managing media requests, including on-camera interviews Competency in Adobe Creative Suite, Microsoft Office applications, and Mac OS preferred Experience in copywriting, editing, and content generation CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.

Leadership with Heart. Communities that Thrive. Mark IV powers Rochester's growth with thousands of homes, apartments, senior communities, and over a million square feet of commercial space. As a family-owned business for nearly 60 years, we know our success depends on caring professionals like you. As a Property Manager, you'll create welcoming communities where residents feel truly at home. You'll lead with empathy and integrity-building strong connections with residents, supporting your team, and ensuring our communities are well cared for. Your work keeps daily life running smoothly and helps residents feel proud of where they live. At Mark IV, you'll be backed by the stability of a trusted company, supported with modern tools and training, and given opportunities to grow your career while making a lasting impact on people's lives every day. If you believe a home is more than just four walls, and you take pride in creating great places to live, you'll thrive as part of the Mark IV team. Duties and responsibilities Manage the long-term financial performance of the property Oversee, coach and mentor staff, leading by example in terms of conduct, communication, presentation, and performance Show and lease units; explain lease terms, follow up with prospects to secure lease and drive occupancy Work closely and meet daily with maintenance to increase efficiency and foster accountability; prioritize workload; ensure adherence to turnover schedule and timely completion of work orders Employee performance management and counseling as needed Conduct regular inspections of the property to identify and address maintenance or safety concerns Participate in eviction hearings with in-house counsel Maintain accurate and organized records Hold quarterly resident events (outside of regular business hours) to build positive relationships with residents Conduct competitive market research Qualifications 5+ years of property management experience Essential Competencies Strong knowledge of property management principles and practices Sales and customer service mindset Desire to build a strong, high-performing team Attention to detail and follow-through Proficiency with MS Office and experience with property management systems such as Yardi and Rent Café Excellent verbal and written communication skills About Mark IV Enterprises For nearly 60 years, Mark IV Enterprises has been shaping the Rochester region with high-quality residential and commercial developments. From neighborhoods of over 6,000 single-family homes to luxury apartments, senior living communities, and more than 1,000,000 square feet of commercial space, our portfolio reflects our long-standing commitment to building places where people and businesses thrive. Why Work With UsAs a family-owned company, we value more than just the work we do-we value the people who make it possible. Our skilled maintenance professionals are essential to our success, and we take pride in fostering a collaborative, team-driven environment where craftsmanship and innovation are recognized and rewarded. Innovation in Action We're not just keeping up-we're leading. From smart building technology to advanced property management systems, Mark IV invests in modern tools and processes that make your work efficient and impactful. What We Offer The stability of a company with six decades of proven success A wide variety of projects, from residential to commercial and community spaces A team culture built on trust, respect, and growth opportunities Ongoing training and support to keep your skills sharp and your career moving forward Join Our Team At Mark IV, your expertise helps power the communities we create. If you're looking for steady work, meaningful projects, and a company that invests in your future, you'll find it here.