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Become A Communications Officer

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Working As A Communications Officer

  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Thinking Creatively
  • Getting Information
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Stressful

  • $56,339

    Average Salary

What Does A Communications Officer Do At Cigna

* Develop and manage employee engagement campaigns and programs for global workforce of approximately 40,000 employees.
* Plan and manage change initiatives in a highly dynamic environment.
* Contribute to the planning and development of integrated communication strategies and tactics that effectively communicate the vision and goals of strategic initiatives in alignment with Cigna's growth agenda.
* Advise and support senior executives and department heads on strategic communications messaging, channels and delivery style; provide strategy plans on key transformation work.
* Using innovative communication channels and methodologies, engage and inspire employees about business priorities.
* Provide proactive counsel to key internal stakeholders (executive level) on communication solutions (both internal and external) including public relations that will help advance business objectives.
* Optimize communication platforms, advance internal technology and new ways to tell a story as part of an integrated communications program.
* Drive two-way dialogue and employee engagement to create a culture of brand advocates for Cigna.
* Collaborate with internal departments/teams to develop integrated, omni-channel communication activities and materials.
* Monitor and evaluate effectiveness of communication strategies and tactics for continuous improvement.
* Continually generate ideas and opportunities to innovate, which can include communication channels, process, and other ideas intended to improve Cigna's competitive position in communications.
* Ensure appropriate processes are followed and obtain final approvals from subject matter experts, project owners and compliance/legal team.
* Lead, manage, and develop a team of communications professionals

What Does A Communications Officer Do At Washington State Patrol

* The Communications Division employees are true first responders and are the lifeline for our Troopers and many contracted agencies.
* Located in eight communications centers throughout Washington State, Communications Officers provide around-the-clock professional emergency support to the WSP, federal, state, local and tribal agencies.
* Communications Officers answer 911 calls and initiate emergency services to meet the needs of the public and officers in the field.
* Communications Officer 1 [Entry Level & Lateral Entry]
* A Communications Officer 1 will receive training in law enforcement and emergency communications operations and procedures, transmitting, receiving, and relaying information concerning public safety and law enforcement activities to, from, and between State Patrol mobile units and stations, other State, county, and Federal law enforcement agencies, and the public by means of radio, multi-line telephone systems, computer terminals, private line intercom systems, and other telecommunications devices.
* In a Communications Center, a Communications Officer 1's primary responsibility is to to efficiently multi-task technologies answering emergency 911 and business phone calls, entering and updating calls for service and self-initiated activity into a Computer Aided Dispatch (CAD) Computer system and transmitting and receiving radio communications from field personnel.
* These critical responsibilities are the lifeline for officers in the field and the first contact with the public who report emergency situations requiring police, fire or medical response.
* Communications Officer Assistant [Call Taker]
* A Communications Officer Assistant's primary responsibility is to efficiently answer emergency 911 and business phone calls and enter/update calls for service into a Computer Aided Dispatch (CAD) system.
* Job classifications and salaries included in this pool are:
* Communications Officer 1 (CO1) [Dispatcher] Salary: $3415 to $4452
* Communications Officer Assistant (COA) [Call Taker] Salary: $2778 to $3612
* available in Bellevue only

What Does A Communications Officer Do At Bill and Melinda Gates Foundation

* Content strategy and planning: developing the approach for how to use graphics, images or videos to engage target audiences on social and digital platforms
* Applies best practices from experience and observations of other leaders and brands based on updated understanding of people’s content consumption habits and what is favored by social platform algorithms
* Develops 2
* options to choose from
* Seeks input on options from colleagues and agency consultants
* Collaborates with internal partners to share best practices and identify mutually beneficial opportunities
* Most often anticipates the need or opportunity for a strategy; occasionally responds to a request from the director
* Develops a 6
* month plan designed to tell a coherent story over time with input from director of communications
* Effectively communicates strategy to CEO, team and other important foundation stakeholders for buy-in and support

What Does A Communications Officer Do At Columbia University

* A. Solicits, edits and creates content for student communications from the Office of the Dean of Columbia College, including newsletters and invitations, and reviews, edits, and approves communications created by other units.
* Provides backup support to Director of Student Marketing and Engagement and looks for opportunities to synergize content between multiple digital channels.
* B.
* Serves as communications liaison for all events, supporting project plans, coordinating timelines and managing photo and video assets.
* Provides support to special events and programs including, but not limited to student/family orientation, admissions, alumni, family weekend, student programming, and graduation.
* C.
* Oversees the College's Bedework calendar(s) and supports the Dean's Office with email responses from Columbia College inbox to ensure clarity and consistency across units.
* D.
* Assists in the development of CC and SEAS undergraduate student communication standards, keeping all best practice documents up-to-date, managing shared drives, and sharing documentation with all College units.
* E.
* Pitches story ideas related to the undergraduate experience and writes brief articles, stories and profiles for the College website, as needed.
* When appropriate, assists with preparation, editing and production of various communications, including, communications from the Dean's office, late breaking developments, and other types of internal and external communications.
* Shoots photographs and videos of students, campus and events and coordinates with hired photographers.
* Oversees the archival process for digital and print content.
* F.
* Supports creation of Columbia College Annual Report and other special projects.
* Serves as a back-up member of the CC/SEAS On
* Call and Emergency Response team, distributing crisis communications to CC/SEAS students, parents, faculty, staff, and other stakeholders, as needed.
* G.
* Perform other related duties as necessary

What Does A Communications Officer Do At City of Richmond-Utilities

* The City of Richmond Department of Emergency Communications seeks to find ideal candidates, with passion for "Building the best Richmond," to fill several entry level and experienced 9
* Communications Officer positions.
* The Department of Emergency Communications is committed to providing the citizens of the City of Richmond excellent service as the "first of the first" responders for emergency situations.
* Duties include, but are not limited to:_
* Answering emergency and non-emergency calls;
* Dispatching resources as appropriate
* Performing data entry, word processing and related duties.
* The Communications Officer must be resilient.
* The 9
* center is open 365 days a year, 24 hours a day.
* Available Work Schedules include: Twelve-hour shifts; day, evening and midnight shifts which include weekends and holidays.
* The selected person(s) must also be able to adhere to the following conditions of employment:
* Twelve month probationary period;
* Day, evening and midnight shifts (including weekends and holidays);
* hour work schedule;
* Essential Personnel designation (inclement weather, disaster and emergency recall);
* Shift/Work schedule placement based on seniority, skill sets and needs of the Organization;
* Occasional work beyond normal work schedule;
* Uniformed operation (must wear uniform).
* Qualifications, Special Certifications and Licenses

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How To Become A Communications Officer

Public relations and fundraising managers need at least a bachelor’s degree, and some positions may require a master’s degree. Many years of related work experience are also necessary.


For public relations and fundraising management positions, a bachelor's degree in public relations, communications, English, fundraising, or journalism is generally required. However, some employers prefer a master’s degree, particularly in public relations, journalism, fundraising, or nonprofit management.

Courses in advertising, business administration, public affairs, public speaking, and creative and technical writing can be helpful.

Licenses, Certifications, and Registrations

Although not mandatory, public relations managers can get certified through the Public Relations Society of America. Candidates qualify based on years of experience and must pass an exam to become certified.

The International Association of Business Communicators offers a credential to demonstrate a level of knowledge and expertise.

The Certified Fund Raising Executive program, offered by CFRE International, is voluntary, but fundraisers who pursue certification demonstrate a level of professional competency to prospective employers. Candidates are required to have 5 years of work experience in fundraising and have 80 hours of continuing education through conference attendance and classroom instruction to qualify. Fundraisers must apply for renewal every 3 years to keep their certification valid.

Work Experience in a Related Occupation

Public relations and fundraising managers must have several years of experience in a related or entry-level position, such as a public relations specialist or fundraiser.

Lower level management positions may require only a few years of experience, whereas directors are more likely to need 5 to 10 years of related work experience.

Important Qualities

Communication skills. Managers deal with the public regularly; therefore, they must be friendly enough to build rapport and receive cooperation from their media contacts and donors.

Leadership skills. Public relations and fundraising managers often lead large teams of specialists or fundraisers and must be able to guide their activities.

Organizational skills. Public relations and fundraising managers are often in charge of running several events at the same time, requiring superior organizational skills.

Problem-solving skills. Managers sometimes must explain how the company or client is handling sensitive issues. They must use good judgment in what they report and how they report it.

Speaking skills. Public relations and fundraising managers regularly speak on behalf of their organization. When doing so, they must be able to explain the organization’s position clearly.

Writing skills. Managers must be able to write well-organized and clear press releases and speeches. They must be able to grasp the key messages they want to get across and write them succinctly in order to keep the attention of busy readers or listeners.

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Communications Officer jobs

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Communications Officer Career Paths

Communications Officer
Operations Officer Project Manager Marketing Manager
Associate Director, Marketing
8 Yearsyrs
Communications Director Writer And Editor Marketing Specialist
Associate Marketing Manager
5 Yearsyrs
Dispatcher Account Manager Product Manager
Brand Manager
5 Yearsyrs
Operations Officer Program Manager Marketing Manager
Brand Marketing Manager
7 Yearsyrs
Office Manager Marketing Director
Chief Marketing Officer
10 Yearsyrs
Project Manager Program Manager Marketing Manager
Director Of Communications And Marketing
9 Yearsyrs
Case Manager Program Director Marketing Director
Director Of Marketing & Development
9 Yearsyrs
Probation Officer Program Coordinator Event Manager
Director Of Marketing And Events
5 Yearsyrs
Operations Manager Account Executive Public Relations
Director Of Publications Marketing
6 Yearsyrs
Communications Manager Communications Director Marketing Consultant
Head Of Marketing
6 Yearsyrs
Operations Manager Senior Account Manager Account Director
Integrated Marketing Director
8 Yearsyrs
Police Officer Operations Manager Account Executive
Marketing Director
7 Yearsyrs
Communications Manager Marketing Consultant
Marketing Lead
6 Yearsyrs
Police Officer Security Officer Account Manager
Marketing Manager
6 Yearsyrs
Program Manager Marketing Consultant Marketing Communications Manager
Marketing Program Manager
7 Yearsyrs
Program Manager Business Development Manager Marketing Consultant
Marketing Strategist
6 Yearsyrs
Project Manager Senior Project Manager Business Developer
Marketing/Business Development
8 Yearsyrs
Dispatcher Operations Manager Account Executive
Sales And Marketing Manager
6 Yearsyrs
Office Manager Account Manager Marketing Director
Senior Director Of Marketing
13 Yearsyrs
Case Manager Assistant Director Communications Director
Vice President Of Communication
5 Yearsyrs
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Communications Officer Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Arabic

  • Russian

  • Italian

  • Chinese

  • Japanese

  • German

  • Mandarin

  • Hindi

  • Korean

  • Carrier

  • Portuguese

  • Swahili

  • Hawaiian

  • Thai

  • Kurdish

  • Filipino

  • Urdu

  • Cantonese

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Communications Officer

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Communications Officer Education

Communications Officer

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Real Communications Officer Salaries

Job Title Company Location Start Date Salary
Senior Communications Officer, Writer Bill & Melinda Gates Foundation Seattle, WA Mar 30, 2015 $132,000 -
Senior Communications Officer, Brand & Insights Bill & Melinda Gates Foundation Washington, DC Oct 01, 2014 $132,000 -
Senior Communications Officer Bill & Melinda Gates Foundation Seattle, WA Apr 29, 2013 $124,913 -
Communications Officer, Measurement & Insights Bill and Melinda Gates Foundation Washington, DC Apr 04, 2016 $121,118 -
Manager, Senior Communications Officer Bill & Melinda Gates Foundation Seattle, WA Mar 05, 2012 $117,875 -
Senior Communications Officer Kings Couty District Attorney's Office New York, NY May 01, 2015 $105,000
Communications Officer, Global Development Bill & Melinda Gates Foundation Seattle, WA Jun 01, 2011 $92,000 -
Communications Officer Open Society Foundations Washington, DC Jun 15, 2014 $90,000
Communications Officer Open Society Foundations Washington, DC May 01, 2014 $90,000
Communications Officer Bill & Melinda Gates Foundation Seattle, WA Sep 03, 2012 $82,400 -
Digital Communications Officer Concern Worldwide (U.S.) Inc. New York, NY Jun 23, 2014 $80,000
Communications Officer-International Harm Reduction Devel Open Society Institute New York, NY Oct 15, 2015 $75,287
Communications Officer United Nations Foundation Washington, DC Sep 20, 2010 $73,000
Communications Officer Open Society Institute New York, NY Oct 15, 2012 $72,000
OCP Association Communications Officer Doctors Without Borders DBA Medecins Sans Frontieres New York, NY Sep 01, 2015 $70,900
Desk Communications Officer MÉDecins Sans FrontiÈRes USA, Inc. New York, NY Oct 01, 2011 $69,880
Events, Meetings and Communication Officer World Federalist Movement Institute for Global Policy New York, NY Jan 15, 2016 $65,427
Events, Meetings and Communication Officer World Federalist Movement-Institute for Global Policy New York, NY Jan 25, 2016 $65,427
Community Engagement Officer Heifer Project International New York, NY Oct 30, 2014 $65,137
Community Engagement Officer Heifer Project International New York, NY Nov 01, 2011 $62,000
Media and Communications Officer National Academy of Sciences Washington, DC Aug 27, 2012 $55,141 -
Advocacy and Communications Officer Committee To Protect Journalists New York, NY Oct 19, 2014 $55,000
Communications Officer Bhutan Foundation Washington, DC Oct 01, 2015 $55,000
Communications Officer Gold and Green Productions Incorporated New York, NY May 15, 2014 $54,000
PR and Internal Communications Officer Spielman Koenigsberg & Parker, LLP New York, NY Jul 01, 2011 $51,000 -
Fundraising and Communications Officer The Working World Inc. New York, NY Mar 10, 2016 $50,000
Communications Officer Due Process of Law Foundation Washington, DC Jul 08, 2015 $48,000
Information & Communications Officer Shooting People, Inc. New York, NY Mar 14, 2011 $46,800

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Top Skills for A Communications Officer


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Top Communications Officer Skills

  1. Non-Emergency Telephone Calls
  2. Public Safety Agencies
  3. Law Enforcement Agencies
You can check out examples of real life uses of top skills on resumes here:
  • Classified 911 and non-emergency telephone calls.
  • Maintain contact with all our public safety agencies.
  • Communicate with the public, media, law enforcement agencies.
  • Supervised and mentored military, civilian, and contractor personnel responsible for planning, developing and implementing network information systems.
  • Attended community meetings, conducted public speaking engagements and instructed Police Academy Classes.

Top Communications Officer Employers

Communications Officer Videos

Henrico County, Virginia - Communications Officers- Part One.mp4

Career Advice on becoming a Communications Officer by Katie J (Full Version)

Career Advice on becoming a Communications Officer by Owen B (Full Version)