Job Description
CITY OF MACEDONIA, OHIO CIVIL SERVICE COMPETITIVE EXAMINATION FULL-TIME POLICE & FIRE DISPATCH Accrued time transfers for laterals with Police & Fire dispatch experience
PLEASE READ CAREFULLY Applications Available:
Macedonia City Center, 9691 Valley View Road & City's website:
*******************************************************
MUST SUBMIT COMPLETED, NOTARIZED CIVIL SERVICE APPLICATION (not the general employment application)
Open Period for Accepting Applications:
Completed, notarized applications accepted via e-mail, mail, or hand-delivery no sooner than Monday, January 5, 2026
through Wednesday, February 4, 2026. No application or scores will be accepted after 3:00pm on February 4, 2026.
Falsification of any part of an application will result in immediate disqualification. Completed applications,
whether e-mailed, mailed, or hand-delivered by applicant or applicant's representative must be received not later
than 3:00pm, on Wednesday, February 4, 2026. E-mail applications to ***********************
Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and
several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be
willing to work shifts, weekends and holidays. (Shift differential: 3pm -11pm = $1.00; 11pm-7am=$1.50)
Salary Range: subject to collective bargaining agreement (contract in negotiations), currently $24.57-$30.57/hour, depending on prior
comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance,
prescription coverage, 80 hours of vacation time after one year, 15 sick days per year, 14 holidays per year,
uniform allowance. Accrued time may be transferred.
Written Exam: Wednesday, February 18, 2026 at 6:30pm, Macedonia City Center, Fire Department Training Room, lower level, 9691 Valley View Road, Macedonia, OH 44056. Use main entrance and take elevator down to lower level. Photo ID required.
Additional Credit with passing grade of 70%: Five (5) points for a minimum of one-year police & fire dispatching
experience; five (5) points for military service (must provide DD 214 stating honorable discharge on or before date
of written exam to receive credit).
Final review and certification of the eligibility list is at the sole discretion of the Macedonia Civil Service
Commission.
Eligible candidate(s) are required to take and pass psychological & polygraph tests. Other tests include
drug screening (periodic drug screening during employment required), background check, and personal interview
with the appointing authority. Eligible candidate(s) required to be a non-smoker and remain a non-smoker for
duration of employment.
By order of the Macedonia Civil Service Commission, Mike Hawkins, Chairman / Equal Opportunity Employer
Questions, please call ************
$24.6-30.6 hourly Easy Apply 14d ago
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Community Relations Manager
CVS Health 4.6
Cleveland, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Title: Community Relationship Analyst
Company: Oak Street Health
Role Description:
Community Relationship Analysts (CRAs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRA. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful.
The CRA is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH.
Additionally, the CRA is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population.
Core Responsibilities:
Community Outreach/Engagement
Researching and understanding the landscape of influencers and community partners in your respective market.
Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)
Account Management
Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve.
Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives
Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include
Reviewing weekly KPIs (new leads generated or new patients added)
Updates on current status of initiatives
Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc.)
Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth
Event Planning
Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community
Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation.
Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives
Sales
Generating field account engagement by proactively working with local leaders on community outreach opportunities
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline
Other duties as assigned
What are we looking for?
We're looking for motivated people with:
Previous experience in account or community engagement
Comfort with cold calling and prospecting in a business to business environment
Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
Unique ability to adapt and overcome external relationship issues for positive outcomes
Ability to manage multiple projects & accounts simultaneously
Ability to work proactively to generate new growth opportunities for our Outreach Teams
Public speaking combined with strong written and verbal skills
Bachelor's degree or equivalent work experience required
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $40.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 06/18/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$21.1-40.9 hourly Auto-Apply 24d ago
Manager, Sales Engineering - Data Security - Commercial, Public Sector, & LATAM
Proofpoint 4.7
Ohio
About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
The Role and the Team
Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast-growing team of Sales Engineers focused on Data Security covering the Americas Public Sector and Commercial segments as well as the LATAM region. Our SEMs lead from the front, are customer facing, are hands on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in data security or risk & governance.
You will coach, enable, and empower a team of experienced Specialist Sales Engineers:
Strengthen the team by setting shared goals, information sharing, and establishing mentoring relationships
Ramp newer members of the team on rules of engagement, building a relationship with their Specialist Sales Reps, technical training, and showing them how to become self-sufficient
Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint
Active part of escalations and resolving customer challenges
Partner with Recruiting and HR to attract, hire and retain top talent to support our rapid growth
Be customer facing! Frequently attend meetings with members of your team!
Inspire Data Security SEs to become a better story engineer by leveraging past field experiences and lessons learned on angles (pain points, use cases), unique ways to win, and competitive scenarios
Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction
Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy
Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies
Participate in the ongoing technical training alongside your team
Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C-suite
Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts
Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts
Build relationships/partner with Product and Marketing teams to help prioritize technical features and prefect go-to-market strategy
Track and maintain accurate records of SE engagements and effectively communicate this to management
Establishes a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, and closely works with Sr. SE Leadership on a growth plan
Responsible for completing periodic and yearly performance reviews
Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry leading customer retention
Become a student of our security and risk platform
The role will require travel between 25-75% within the region
Job Requirements:
Minimum 2+ years of proven track record and experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Security area
Previous experience within a specialist/overlay sales structure
Previous experience as a sales engineer, preferred 4-6 years of experience
You can thrive in a fast paced, high energy environment
Good understanding of the Cybersecurity market landscape and competition, ideally in the Data Security area
Strong, related technical background in cyber-security such as Enterprise DLP, Data Security Posture Management and Insider Threat Management
Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add-on revenue
Lead from the front style, and ability to roll up your sleeves and get technical
Ability to work independently, adapt quickly and maintain a positive attitude
Proven ability to command a room, lead complex technical and business conversations with C-suite executives, as well as technical staff
Bachelor's or advanced degree in relevant field, or equivalent experience
CISSP or similar industry certification optional
Travel required in this role
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you!
$107k-138k yearly est. Auto-Apply 19d ago
Community Relations Manager
Oak Street Health 4.3
Cleveland, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all withheart, each and every day.
Title: Community Relationship Analyst
Company: Oak Street Health
Role Description:
Community Relationship Analysts (CRAs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRA. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful.
The CRA is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH.
Additionally, the CRA is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population.
Core Responsibilities:
Community Outreach/Engagement
Researching and understanding the landscape of influencers and community partners in your respective market.
Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)
Account Management
Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve.
Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives
Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include
Reviewing weekly KPIs (new leads generated or new patients added)
Updates on current status of initiatives
Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc.)
Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth
Event Planning
Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community
Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation.
Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives
Sales
Generating field account engagement by proactively working with local leaders on community outreach opportunities
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline
Other duties as assigned
What are we looking for?
We're looking for motivated people with:
Previous experience in account or community engagement
Comfort with cold calling and prospecting in a business to business environment
Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
Unique ability to adapt and overcome external relationship issues for positive outcomes
Ability to manage multiple projects & accounts simultaneously
Ability to work proactively to generate new growth opportunities for our Outreach Teams
Public speaking combined with strong written and verbal skills
Bachelor's degree or equivalent work experience required
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $40.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
We anticipate the application window for this opening will close on: 06/18/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$21.1-40.9 hourly 17h ago
Community Manager
The NRP Group 3.5
Tiffin, OH
Come join NRP's A+ team! We've been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work.
We value our employees by offering a competitive benefit package including:
Commission and bonus opportunities
Paid vacation and sick leave
11 Paid holidays
Paid maternity & parental bonding leave
Short & long term disability
Medical/Dental/Vision/Life Insurance
401(k) Match
Training, certification, & growth opportunities
Employee referral & recognition programs
Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit *****************
Come join the NRP Team as a Community Manager at our Tiffin, OH property, Tiffin Pointe!
Position Summary:
Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.
Essential Functions Statement(s):
Financial
Oversee all financial performance of the property and work towards achieving budgeted NOI
Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees
Develop cost saving strategies in an effort to reduce budgeted expenses
Create annual operating budget and business plan with Accounting team and Regional Property Manager
Review financial statements in a timely fashion, working closely with the property accounting team members
Prepare variance report on a monthly basis
Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed
Recommend and oversee all capital improvements, deferred maintenance and upgrade programs
Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing
Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment
Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline
Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions
Marketing
Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans
Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge
Evaluate and make recommendations for rental pricing
Monitor daily move-in/move-out property status reports and manage the monthly renewal process
Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results
Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions.
Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
Maintain passing e-shop, phone shop, and physical shop scores
Customer Service
Complete a daily inspection of the property and market-ready units
Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Supervise safety and risk management functions including coordinating monthly safety meetings
Review resident retention programs, in an effort to continue to meet residents needs and improve retention
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends
Personnel Development
Recruit and select team members by understanding and adhering to NRP's selection process policies, procedures and core values
Train, coach, and mentor team members, working with the training department as well as providing on-going feedback
Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication
Generate employee schedules in e-time and audit missed punches
Provide ongoing feedback to team members
Provide recommendations for compensation adjustments, promotions, and terminations
Perform other duties as required
May occasionally be required to assist at other properties
Run errands to support the property as necessary
SKILLS & ABILITIES
Education: High School Diploma or equivalent, Bachelor's degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred
Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards
Technical Skills: Strong computer skills, especially in the Microsoft Office Suite, experience in Yardi preferred
Other Requirements: Valid driver's license and reliable transportation
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.
$52k-84k yearly est. Auto-Apply 32d ago
Community Manager
The NRP Group 3.5
Cleveland, OH
Come join NRP's A+ team! We've been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work.
We value our employees by offering a competitive benefit package including:
Commission and bonus opportunities
Paid vacation and sick leave
11 Paid holidays
Paid maternity & parental bonding leave
Short & long term disability
Medical/Dental/Vision/Life Insurance
401(k) Match
Training, certification, & growth opportunities
Employee referral & recognition programs
Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit *****************
Come join the NRP Team as a Community Manager at our affordable property, A Place for Us, in Cleveland, OH!
This position offers a salary up to $55,000 annually, dependent on experience.
Position Summary:
Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.
Essential Functions Statement(s):
Financial
Oversee all financial performance of the property and work towards achieving budgeted NOI
Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees
Develop cost saving strategies in an effort to reduce budgeted expenses
Create annual operating budget and business plan with Accounting team and Regional Property Manager
Review financial statements in a timely fashion, working closely with the property accounting team members
Prepare variance report on a monthly basis
Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed
Recommend and oversee all capital improvements, deferred maintenance and upgrade programs
Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing
Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment
Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline
Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions
Marketing
Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans
Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge
Evaluate and make recommendations for rental pricing
Monitor daily move-in/move-out property status reports and manage the monthly renewal process
Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results
Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions.
Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
Maintain passing e-shop, phone shop, and physical shop scores
Customer Service
Complete a daily inspection of the property and market-ready units
Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Supervise safety and risk management functions including coordinating monthly safety meetings
Review resident retention programs, in an effort to continue to meet residents needs and improve retention
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends
Personnel Development
Recruit and select team members by understanding and adhering to NRP's selection process policies, procedures and core values
Train, coach, and mentor team members, working with the training department as well as providing on-going feedback
Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication
Generate employee schedules in e-time and audit missed punches
Provide ongoing feedback to team members
Provide recommendations for compensation adjustments, promotions, and terminations
Perform other duties as required
May occasionally be required to assist at other properties
Run errands to support the property as necessary
SKILLS & ABILITIES
Education: High School Diploma or equivalent, Bachelor's degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred
Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards
Technical Skills: Strong computer skills, especially in the Microsoft Office Suite, experience in Yardi preferred
Other Requirements: Valid driver's license and reliable transportation
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.