Communications Operator Careers

It often goes without saying that communication is very important. It affects how we do our work. To some people, their work is all about communications - coordinating with other people, managing schedules, and creating communication plans.

To others, their role is all about ensuring that communications will never fail. This may involve fixing communication line problems or ensuring that the calls they receive will be properly relayed to concerned individuals or teams. Communications operators usually work on radio or frequency-related communication lines.

They are often involved in emergency dispatching organizations. They receive calls through a central system and communicates the needs of the callers to responders on site. They also log these calls and ensure proper documentation. This implies that communications operators should be organized and should also be calm in the face of challenging situations. This role may be daunting, and it is, without question, a crucial role. As such, if you want to pursue this career, you should be able to exhibit grace under pressure and quick decision-making skills.

There is more than meets the eye when it comes to being a communications operator. For example, did you know that they make an average of $15.42 an hour? That's $32,075 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does a Communications Operator Do

There are certain skills that many communications operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed leadership skills, organizational skills and problem-solving skills.

Learn more about what a Communications Operator does

How To Become a Communications Operator

If you're interested in becoming a communications operator, one of the first things to consider is how much education you need. We've determined that 40.6% of communications operators have a bachelor's degree. In terms of higher education levels, we found that 4.2% of communications operators have master's degrees. Even though some communications operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a communications operator. When we researched the most common majors for a communications operator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on communications operator resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a communications operator. In fact, many communications operator jobs require experience in a role such as customer service representative. Meanwhile, many communications operators also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$32,075
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
35,240
Job Openings

Communications Operator Career Paths

Top Careers Before Communications Operator

Cashier
12.0 %

Top Careers After Communications Operator

Communications Operator Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Communications Operator

Communications Operators in America make an average salary of $32,075 per year or $15 per hour. The top 10 percent makes over $52,000 per year, while the bottom 10 percent under $19,000 per year.
Average Salary
$32,075
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Best Paying Cities For Communications Operators

City
ascdesc
Average Salarydesc
Fremont, CA
Salary Range43k - 77k$58k$57,981
Carson City, NV
Salary Range33k - 60k$45k$45,178
Medford, OR
Salary Range30k - 53k$40k$40,176
Vancouver, WA
Salary Range29k - 49k$39k$38,667
Harrisburg, PA
Salary Range24k - 42k$33k$32,500
Denver, CO
Salary Range24k - 35k$29k$29,119
Coral Gables, FL
Salary Range20k - 29k$24k$24,384
$20k
$77k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Communications Operator
South Fl Jobs-Village of Skokie
08/29/2021
$63,56708/29/2021
Communications Operator Your Boss IS Going To Miss YOU Village of Skokie IS
Village of Skokie
08/29/2021
$63,56708/29/2021
Communications Operator (Guest Services)
Asante Health System
08/27/2021
$30,67908/27/2021
PBX Communications Operator PRN
HCA
08/26/2021
$36,31408/26/2021
Communications Operator Trainee, Public Safety
Rowan University
08/25/2021
$39,13908/25/2021
See More Recent Salaries

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Communications Operator Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Communications Operator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Communications Operator Resume

At Zippia, we went through countless Communications Operator resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Communications Operator Resume Examples And Templates

Communications Operator Demographics

Gender

female

58.7 %

male

36.7 %

unknown

4.6 %

Ethnicity

White

63.8 %

Hispanic or Latino

16.6 %

Black or African American

13.5 %

Foreign Languages Spoken

Spanish

61.5 %

French

8.8 %

German

3.3 %
Show More Communications Operator Demographics

Communications Operator Education

Majors

Business
21.0 %

Degrees

Bachelors

40.6 %

Associate

24.9 %

High School Diploma

20.1 %
Show More Communications Operator Education Requirements

Online Courses For Communications Operator That You May Like

Communicating During Global Emergencies
coursera

In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and de...

Winning Communication Skills for Telephone, Conference Calls
udemy
4.5
(1,741)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

Disaster, Crisis, and Emergency Preparedness Communication
coursera

This course will introduce you to basic concepts of emergency management, planning, and crisis risk communication. You will understand the definitions of and operational challenges associated with disasters and public health emergencies. You will identify important components of risk communication, and you will identify and evaluate the ways social characteristics shape vulnerabilities to crises and health outcomes. In completing this course, you will begin to learn about the nature of different...

Show More Communications Operator Courses
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Communications Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.8% of communications operators listed customer service on their resume, but soft skills such as leadership skills and organizational skills are important as well.

Best States For a Communications Operator

Some places are better than others when it comes to starting a career as a communications operator. The best states for people in this position are California, Nevada, New York, and New Jersey. Communications operators make the most in California with an average salary of $53,394. Whereas in Nevada and New York, they would average $41,554 and $39,770, respectively. While communications operators would only make an average of $39,492 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Communications Operator Jobs:
1,757
Highest 10% Earn:
$90,000
Location Quotient:
1.06
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Nevada

Total Communications Operator Jobs:
121
Highest 10% Earn:
$70,000
Location Quotient:
1.02
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New York

Total Communications Operator Jobs:
840
Highest 10% Earn:
$68,000
Location Quotient:
1.16
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Communications Operators

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Updated August 18, 2021