Working as a Communications Operator

There is more than meets the eye when it comes to being a communications operator. For example, did you know that they make an average of $16.97 an hour? That's $35,300 a year!

What Does a Communications Operator Do

There are certain skills that many communications operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, leadership skills and typing skills.

When it comes to the most important skills required to be a communications operator, we found that a lot of resumes listed 11.1% of communications operators included customer service, while 7.9% of resumes included non-emergency calls, and 7.9% of resumes included pbx. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the communications operator job title. But what industry to start with? Most communications operators actually find jobs in the health care and construction industries.

How To Become a Communications Operator

If you're interested in becoming a communications operator, one of the first things to consider is how much education you need. We've determined that 32.8% of communications operators have a bachelor's degree. In terms of higher education levels, we found that 5.3% of communications operators have master's degrees. Even though some communications operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a communications operator. When we researched the most common majors for a communications operator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on communications operator resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a communications operator. In fact, many communications operator jobs require experience in a role such as customer service representative. Meanwhile, many communications operators also have previous career experience in roles such as cashier or sales associate.

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Average Salary$35,300
Job Growth Rate%

Communications Operator Jobs

Communications Operator Career Paths

Top Careers Before Communications Operator
Cashier12.1 %
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Top Careers After Communications Operator
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Communications Operator

Communications Operators in America make an average salary of $35,300 per year or $17 per hour. The top 10 percent makes over $57,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$35,300

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Communications Operator I
Communications Operator I
City of Carlsbad
City of Carlsbad
07/15/2020
07/15/2020
$62,95707/15/2020
$62,957
Communications Operator
Communications Operator
Mission Health
Mission Health
07/10/2020
07/10/2020
$31,40907/10/2020
$31,409
Communications Operator
Communications Operator
Peacehealth
Peacehealth
07/08/2020
07/08/2020
$32,74507/08/2020
$32,745
Communications Operator-Information Services-S Per Diem-Variable Shifts
Communications Operator-Information Services-S Per Diem-Variable Shifts
Washington Hospital Healthcare System
Washington Hospital Healthcare System
06/22/2020
06/22/2020
$58,22706/22/2020
$58,227
Communications Operator (Guest Services)
Communications Operator (Guest Services)
Asante Health System
Asante Health System
06/21/2020
06/21/2020
$30,67906/21/2020
$30,679
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Communications Operator Demographics

Gender

Female

58.7 %

Male

36.7 %

Unknown

4.6 %
Ethnicity

White

59.5 %

Hispanic or Latino

16.9 %

Black or African American

13.1 %
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Foreign Languages Spoken

Spanish

61.5 %

French

8.8 %

German

3.3 %
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Communications Operator Education

Schools

Community College of the Air Force

10.9 %

Northeastern University

8.8 %

Strayer University

6.1 %

Colorado Technical University

5.4 %
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Majors

Business

20.5 %

Criminal Justice

14.0 %

Psychology

7.4 %

Health Care Administration

7.1 %
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Degrees

Bachelors

32.8 %

Associate

25.1 %

High School Diploma

21.1 %

Certificate

10.5 %
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Entry Level Jobs For Becoming A Communications Operator

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Communications Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.1% of communications operators listed customer service on their resume, but soft skills such as empathy and leadership skills are important as well.

Best States For a Communications Operator

Some places are better than others when it comes to starting a career as a communications operator. The best states for people in this position are New York, New Jersey, Pennsylvania, and Virginia. Communications operators make the most in New York with an average salary of $53,964. Whereas in New Jersey and Pennsylvania, they would average $53,952 and $52,242, respectively. While communications operators would only make an average of $48,551 in Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Communications Operator Jobs:
246
Highest 10% Earn:
$98,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Mexico

Total Communications Operator Jobs:
34
Highest 10% Earn:
$74,000
Location Quotient:
1.56
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Virginia

Total Communications Operator Jobs:
165
Highest 10% Earn:
$85,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Communications Operator Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a communications operator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless communications operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Communications Operator Resume

At Zippia, we went through countless communications operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Communications Operator Employers

1. US Army
4.0
Avg. Salary: 
$53,674
Communications Operators Hired: 
239+
2. US MARINE CORPS
4.3
Avg. Salary: 
$57,440
Communications Operators Hired: 
121+
3. Nordstrom
4.4
Avg. Salary: 
$37,529
Communications Operators Hired: 
101+
4. U.S. Navy
4.1
Avg. Salary: 
$53,690
Communications Operators Hired: 
83+
5. Broward County Sheriff's Office
4.5
Avg. Salary: 
$45,346
Communications Operators Hired: 
67+
6. Hilton Worldwide Holdings
4.7
Avg. Salary: 
$31,688
Communications Operators Hired: 
31+

Communications Operator Videos

Recently Added Communications Operator Jobs

Updated October 2, 2020