It often goes without saying that communication is very important. It affects how we do our work. To some people, their work is all about communications - coordinating with other people, managing schedules, and creating communication plans.
To others, their role is all about ensuring that communications will never fail. This may involve fixing communication line problems or ensuring that the calls they receive will be properly relayed to concerned individuals or teams. Communications operators usually work on radio or frequency-related communication lines.
They are often involved in emergency dispatching organizations. They receive calls through a central system and communicates the needs of the callers to responders on site. They also log these calls and ensure proper documentation. This implies that communications operators should be organized and should also be calm in the face of challenging situations. This role may be daunting, and it is, without question, a crucial role. As such, if you want to pursue this career, you should be able to exhibit grace under pressure and quick decision-making skills.
There is more than meets the eye when it comes to being a communications operator. For example, did you know that they make an average of $15.42 an hour? That's $32,075 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.
There are certain skills that many communications operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed leadership skills, organizational skills and problem-solving skills.
If you're interested in becoming a communications operator, one of the first things to consider is how much education you need. We've determined that 40.6% of communications operators have a bachelor's degree. In terms of higher education levels, we found that 4.2% of communications operators have master's degrees. Even though some communications operators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a communications operator. When we researched the most common majors for a communications operator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on communications operator resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a communications operator. In fact, many communications operator jobs require experience in a role such as customer service representative. Meanwhile, many communications operators also have previous career experience in roles such as cashier or sales associate.