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Best communications operator certifications
Communications operator certifications allow job seekers to demonstrate their competency as an communications operator to employers. However, not all communications operator certifications provide the same value for job seekers.
The best certifications for a communications operator are Certified Medical Office Manager (CMOM), Emergency Medical Dispatcher Certification (EMD), and Emergency Medical Dispatcher.
Below is a list of the best communications operator certifications. Obtaining an communications operator certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for communications operators
| Rank | Communications operator certification | Organization |
|---|---|---|
| 1 | Certified Medical Office Manager (CMOM) | PMI |
| 2 | Emergency Medical Dispatcher Certification (EMD) | IAED |
| 3 | Emergency Medical Dispatcher | APCO |
3 best communications operator certifications
1. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
2. Emergency Medical Dispatcher Certification (EMD)
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Emergency Medical Dispatcher
This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for a communications operator?
The best communications operator certification is Certified Medical Office Manager (CMOM). The Certified Medical Office Manager (CMOM) is awarded by the Practice Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this communications operator certification:
- To become a certified Certified Medical Office Manager (CMOM), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every year.
What are some of the most in-demand certifications for communications operators?
The most in-demand communications operator certification is Emergency Medical Dispatcher based on all active job postings. Having this communications operator certification will give you access to more communications operator jobs with higher salaries.
The most common combination of communications operator certifications include: Certified Medical Office Manager (CMOM), Emergency Medical Dispatcher Certification (EMD), and Emergency Medical Dispatcher.
Online courses for communications operators to earn certifications
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