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Communications operator full time jobs - 81 jobs

  • Dispatcher - Columbus

    Summit Materials 4.4company rating

    Columbus, OH

    Title: Dispatcher location: Columbus, Ga dispatch office (work from office full-time 5 days a week) The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations Able to remain calm and decisive in a potentially high stress/fast-paced work environment Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers Must be familiar with our delivery areas and must be able to assist drivers in finding job sites Must be able to determine travel time to jobs and best plant locations to service the job Accurately and promptly input orders to customer specifications for delivery Review and verify accurate delivery and product information on orders prior to delivery Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: A minimum of 3 years customer service experience preferred High School diploma or general education degree (GED) required Prior dispatch experience, tracking and scheduling is preferred Bi-Lingual (Spanish/English) will be highly looked upon Computer Skills: typing skills, internet navigation Benefits Consistent work, with a work/life balance Paid Holidays Paid Time Off 401(k) Plan w/ employer match contribution Medical / Dental / Vision plan offered Life Insurance - Company Paid Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process Background Check Motor Vehicle Record Check 5-Panel Drug Screen Fit for Duty Baseline Physical (if applicable) A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
    $28k-35k yearly est. 14d ago
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  • 911 Dispatcher

    Licking County, Oh 3.6company rating

    Heath, OH

    911 Dispatcher Division: Homeland Security/E.M.A./911 Contact Name: Tammy Smoke, SHRM-CP, PHR Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 10/15/2025 Position Location: 783 Irvingwick Drive SW, Heath, Ohio 43056 Position Description: * Demonstrates regular and predictable attendance. * Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government. * Monitors/receives telephone calls and initiates proper response. * Notifies correct law enforcement agencies and any other agency needed or requested by fire department; provides necessary follow-up; tracks all County Fire Department equipment. * Operates radio communications equipment by answering emergency lines, gets information from caller, transfers call to correct agency and dispatches as necessary, dispatches correct fire department to emergency, relays information on run to responding personnel; provides pre-arrival instructions to callers per EMD cards/Pro QA (e.g., control of bleeding, CPR, clearing airway passages, Heimlich maneuver, and the proper positioning of victims of shock, etc.). * Attends court hearings and offers testimony as needed. * Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures. * Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training. Brief Description: Monitors and operates radio communications equipment to receive, transmit, and monitor communications of City and County Fire Departments in accordance with 911 Standard Operating Procedures. Job Prerequisites: Minimum Qualifications: High school diploma or general education degree (GED); and one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience. Additional Qualifications (Agency/Dept. Qualifications): Effective written and oral communication skills. Ability to manage fast pace, potentially stressful environment. Basic Computer Skills. Microsoft Office Programs (Excel / Word). Typing 45 WPM or faster corrected. Application Procedure: Submit completed application, resume and cover letter to the Licking County Human Resources Department, 20 South Second Street, 3rd Floor, Newark, Ohio 43055. Applications can be obtained in person in the Human Resources Department between 8:00 a.m. and 4:30 p.m. daily or printed from the web site at ********************** Compensation: Pay Rate: $22.00 - $26.50 based on experience After 48 months $29.10 per contract BENEFITS: * Paid Sick Leave * Medical Insurance * Life Insurance * 11 Paid Holidays * Paid Vacation Leave * CPR Certification * Paid on-the-job training to include Emergency Medical/ Fire/ Law Enforcement Protocols * Flex Spending * Longevity Pay after 5 years * Shift Differential * Ohio Public Employees Retirement System About UFA: Join the front line of public safety at the Licking County Regional Communications Center as a Fire/EMS 911 Dispatcher. In this vital role, you'll be the lifeline between the community and emergency responders, calmly and efficiently coordinating fire, medical, and rescue services during critical moments. Our dispatchers use advanced technology, quick thinking, and strong communication skills to ensure help reaches those in need fast. If you thrive under pressure, value teamwork, and are driven by a commitment to protect lives and property, this is your opportunity to make a real impact every single day. Licking County is an Equal Opportunity Employer. Job Type: Full Time Pay Type: Hourly
    $22-26.5 hourly 60d+ ago
  • Public Safety Dispatcher

    Steiner + Associates 4.6company rating

    Columbus, OH

    Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates. JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems. CORE FUNCTION & RESPONSIBILITIES: Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms. Receive emergency and non-emergency call of service, dispatch units accordingly Determine nature and location of call, determine priority of calls and dispatch units accordingly Provide assistance, information and direction to non-emergency callers. Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol. Input all pertinent radio transmission into CAD system. Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment. Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center. Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual. Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center. COMPETENCIES Communication Proficiency Excellent Customer Service Good Judgement Objectivity Confidentiality/Discretion Ethical conduct Safety Management Professionalism Dependable WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud. TRAVEL No travel is expected for this position. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required. Basic computer skills, including Excel and Word is preferred Must be 21 years of age Must possess a valid driver's license OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO STATEMENT Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work. Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
    $22k-29k yearly est. 60d+ ago
  • CDL Operator - Environmental & Industrial Services

    C&K Industrial Services 3.6company rating

    Toledo, OH

    CDL Operator - Environmental & Industrial Services Job Type: Full-time | Year-round work License Required: CDL Class B with Tanker Endorsement Job Overview C&K Industrial Services is looking for CDL Operators to join our high-performing team. In this role, you'll do more than just drive - you'll operate heavy equipment, support industrial cleaning operations, and work side-by-side with field crews on complex job sites. Key Responsibilities Transport and set up equipment at job sites and help maintain a safe, efficient work environment Operate and maintain vacuum trucks, roll-offs, and combination units on job sites and public roads Assist with field tasks, including hydroblasting, vacuuming, and confined space entry when not driving Perform equipment inspections, complete DVIRs (Driver Vehicle Inspection Reports), and ensure trucks are clean, fueled, and in proper working condition Travel to and from job sites - mostly local, with occasional overnight stays Work closely with project managers, laborers, and other operators on daily tasks Qualifications CDL Class B license (Tanker endorsement preferred or willing to obtain) Manual transmission experience required Clean driving record and valid DOT medical card (or ability to obtain) Experience operating vacuum trucks, roll-offs, or similar equipment (passenger-only experience not applicable) Physically fit and able to lift 50+ lbs, wear PPE, and work in tight spaces or at heights Willing to work in all weather conditions and in physically demanding environments What We Offer Competitive pay with raise after 90 days Paid Time Off (PTO) after 90 days 401(k) with company match Full health benefits: Medical, dental, vision, life insurance, and disability Boot reimbursement and full PPE provided (hard hat, gloves, respirator, harness, etc.) Per diem for overnight travel Consistent, year-round work Work Schedule Full-time with variable shifts depending on project needs. Work may include evenings, and weekends. Flexibility is important. Important Information This is a DOT-regulated, safety-sensitive role. C&K Industrial Services is a drug-free workplace, and marijuana use is prohibited, including for medical use, per federal regulations.
    $27k-33k yearly est. 60d+ ago
  • Dispatcher I

    Cuyahoga Community College (Tri-C 3.9company rating

    Cleveland, OH

    Department: Campus Police Dispatch Reports To: Lieutenant Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Union Work Schedule: Monday - Friday: 7:00 am - 3:00 pm Number of Openings: 1 Job Description: SUMMARY Receive and transmit radio or telephone communications to deploy personnel and/or equipment. DUTIES AND RESPONSIBILITES * Duties and responsibilities include but are not limited to: * Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks. * Monitors all audio and video surveillance equipment. * Maintains radio and incident logs. * Routes and records all telephone calls. * Enters classified information into the computer. * Prepare detailed reports. * Operates information/parking/security booth. * Performs other related duties as assigned. REQUIRED QUALIFICATIONS: * High school diploma or GED * Must have a valid State Identification * Ability to work effectively in stressful situations * Skills in keyboarding, basic grammar, basic math basic level word processing ( MS Word) and basic level spreadsheet applications ( MS Excel) * Ability to multi-task such as answering calls, questions, fingerprinting and entering data. * Ability to work cooperatively and courteously with staff and the general public * Ability to make rapid decisions * Good verbal and written communication skills * Must have sensitivity to respond appropriately to the needs of the community PREFERRED QUALIFICATIONS: * Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and records * Ability to be mentally alert at all times while on duty and to remain calm under stress * Ability to multi-task such as answering calls, questions, fingerprinting and entering data. * Ability to work cooperatively and courteously with staff and the general public * Communications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalent WORKING CONDITIONS Candidates must pass a background check, physical examination, and drug screening. Successful candidates must obtain the following certifications within 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCO certification within 90 days of hire. Special Note: This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 04. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions. Target Hiring Rate: Minimum salary $36,919/annually Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $36.9k yearly 60d+ ago
  • SE - Op IV - Specialty Esters

    Emery Oleochemicals LLC 4.3company rating

    Cincinnati, OH

    Emery is currently is seeking a Chemical Operator . Job Purpose: Produces process product by preparing, establishing, monitoring, and controlling production processes; maintaining quality, safety, and cleanliness standards; documenting production and processes; maintaining equipment. Duties: - Prepares for process production by reading production schedules, drawings, and processing specifications; retrieving materials from inventory; sampling materials; sending samples to laboratory; verifying laboratory acceptance; calculating and measuring materials; checking tanks, vessels, piping, valves, steam traps, pumps, compressors, prime movers, heat exchangers, reactors, separators, mixers, and distillers.- Establishes production processing specifications by setting and programming processing controls; setting values, pumps, compressors and auxiliary equipment.- Monitors processing production by operating distributed control systems (DCS); reviewing processing variables; observing control panels and alarms; analyzing operating logs; determining process stability; adjusting and reprogramming controls.- Maintains quality production by obtaining and testing process samples; conducting inspections; recommending process improvements.- Documents process production by logging processing statistics.- Ensures operation of processing system by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; reporting malfunctioning units;- Maintains safe and clean processing environment by complying with procedures, rules and regulations; patrolling unit.- Prepares processing system for new product by circulating cleaning agents.- Maintains continuity among work shifts by communicating actions, irregularities, and continuing needs.- Updates job knowledge by participating in educational opportunities; reading technical publications.- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills & Experience Preferred: - 2-5 years experience including: manufacturing methods and procedures; process improvement; analyzing information; understanding of controls and instrumentation; maintaining manufacturing quality- Distillation and/or vacuum experience- effective written and verbal communication- must be able to work over 8 hours per day and over 40 hours per week- must be able to work 12-hour rotating shifts - 7:30 a.m. - 7:30 p.m. or vice versa Benefits: Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off 401(k) matching Professional development assistance Life insurance
    $28k-37k yearly est. Auto-Apply 13d ago
  • Dispatcher - Air And Ground Night Shift

    Medcare 4.0company rating

    Dublin, OH

    Full-time Description DISPATCHER - AIR AND GROUND Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Position: Dispatcher - Air & Ground (Communications Specialist) Location: Dublin OH Compensation: Starting at $20.15/hr Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon-Thurs, 7:00 PM - 7:00 AM ? + $2/hr Fri-Sun, 7:00 PM - 7:00 AM ? + $3/hr Sat-Sun, 7:00 AM - 7:00 PM ? + $2/hr What You'll Do As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certification - preferred Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire Certified Flight Communicator (CFC) certification - required within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skills - especially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why MedFlight? · Competitive pay & comprehensive benefits · Career growth opportunities · A team-oriented culture that values safety, integrity, and compassion · The opportunity to make a real impact - every shift, every call, every life Join our journey - be the calm voice behind every life-saving mission. Apply today and become a Partner for Life. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description 20.15/hr
    $20.2 hourly 9d ago
  • Communications Technician/911 Dispatcher - Jan 2026 Exam

    City of Dublin, Oh 3.4company rating

    Dublin, OH

    Class Concept Are you looking to make a difference every day, with each call that you answer? Apply now to be part of our 911 emergency communications team that assists in saving lives, protecting property and serving the public in their time of need. The City of Dublin is accepting applications for an exciting and fulfilling career in emergency communications. To learn more about our center, click on this Recruitment Video. Completion of a written examination is required. You can schedule to take the exam in person at one of NTN's testing locations or you can schedule to take the exam online at your convenience. Your NTN exam score will be valid for one year. This posting is intended for candidates who are not currently employed as 911 dispatchers and who do not have prior experience in the field. Lateral candidates who are currently working as a 911 Dispatcher should apply to the separate LATERAL posting that does not require the written exam. This posting is available at ****************************** Emergency Communications/dispatching experience outside of the state of Ohio is accepted for the lateral posting. The instructions to complete the NTN written exam: 1. Applicants can register for the exam at ******************************* You may call National Testing Network (NTN) at ************** with any questions regarding scheduling your exam. Please select the Emergency Communications exam in the state of Ohio. 2. Be sure to select the City of Dublin as an agency to send your scores. 3. After you have completed the exam, the City of Dublin will receive your scores and passing candidates will be notified via email to self schedule their in-person interview. Please note the dates below for the rest of the mandatory steps in the recruitment process. Deadline to take the exam: February 8, 2026 All correspondence regarding the hiring process will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors. Important dates to be aware of: Application and NTN testing window: January 12 - February 8 Panel Interviews: February 17-20 Backgrounds checks: February 23 - March 13 Final Chief Interviews: March 17-18 Conditional Offers: March 19 Projected start date: April 28 The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. City of Worthington Police and Fire joined in 2020. The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority. First Shift: 6:45 a.m. to 2:45 p.m. Second Shift: 2:45 p.m. to 10:45 p.m. Third Shift: 10:45 p.m. to 6:45 a.m. Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance. The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment. Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: None The City of Dublin offers advanced step placement for those with prior dispatching experience: 2026 Wage Structure: Step 1 - $63,267.06 Step 2 - $66,825.83 Step 3 - $70,384.62 Step 4 - $73,943.37 Step 5 - $77,897.55 Step 6 - $81,851.75 Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: * Opportunity to earn premium-free medical, dental, and vision benefits * Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage) * Healthy By Choice Wellness Program * Employer-provided Life Insurance * Vacation, Sick, and Personal Leave * Longevity Pay after just four years * Tuition Reimbursement * Employee Assistance Program and Peer Support Program * Dublin Community Recreation Center Membership (Employee and their spouse) * Deferred Compensation (optional retirement program) * Ohio Public Employees Retirement (14% employer matching program Examples of Duties Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern. Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision. Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions. Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety. Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies. Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance. Other duties as assigned. Typical Qualifications Minimum Qualifications: Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience. Must be at least 18 years of age at the time of application. Must be a United States Citizen or United States Permanent Resident. Physical Requirements: Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties. Ability to transmit information verbally clearly, concisely, and accurately. Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly. Necessary Special Requirements: Ability to acquire and maintain LEADS and NCIC certification. Possession of a valid driver's license. Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.) Other Requirements: Successful completion of all phases of the selection process before appointment (Psychological evaluation, polygraph examination and medical evaluation) Successful completion of the communications technician training program. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification. Compliance with training directives established by supervisory/managerial personnel. Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures. Core Competencies Composure: Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Can switch tasks based on priority. Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process. Problem-Solving: Uses logic and methods to solve complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Priority Setting: Spends their time and the time of others on what's necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan. Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time. 01 Are you at least 18 years old? * Yes * No 02 Do you possess a High School Diploma or GED equivalent? * Yes * No 03 Do you possess a valid driver's license? * Yes * No 04 The Emergency Communications written exam with the National Testing Network is a requirement of this recruitment process. Please select the answer that best reflects your exam status: * I have completed the written exam with NTN and have selected the City of Dublin to receive my scores. * I have not completed the written exam with NTN but will complete the exam by February 8, 2026. I will select the City of Dublin to receive my completed scores. Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************
    $25k-30k yearly est. 8d ago
  • Dispatcher - Air And Ground Night Shift

    Medflight 3.7company rating

    Dublin, OH

    Full-time Description DISPATCHER - AIR AND GROUND Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Position: Dispatcher - Air & Ground (Communications Specialist) Location: Dublin OH Compensation: Starting at $20.15/hr Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr Fri-Sun, 7:00 PM - 7:00 AM + $3/hr Sat-Sun, 7:00 AM - 7:00 PM + $2/hr What You'll Do As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certification - preferred Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire Certified Flight Communicator (CFC) certification - required within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skills - especially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why MedFlight? Competitive pay & comprehensive benefits Career growth opportunities A team-oriented culture that values safety, integrity, and compassion The opportunity to make a real impact - every shift, every call, every life Join our journey - be the calm voice behind every life-saving mission. Apply today and become a Partner for Life. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description $20.15 hourly
    $20.2 hourly 59d ago
  • Senior Dispatcher

    Logan A/C & Heat Services 3.8company rating

    Dayton, OH

    Dispatcher - On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Dispatcher to schedule fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive, growth-oriented environment? We offer benefits, including medical, dental, vision, health savings account, short-term disability, long-term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth. WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. Essential Duties & Responsibilities: Follows a set soft-scheduling process by scheduling all service repairs Assists technicians via phone and email to support job completion and scheduling needs Schedule follow-up and return visits for technicians as needed Supports the Service Team in achieving monthly revenue and performance goals Aim to exceed Schedule & Dispatch monthly goals in calls & opportunities ran Provides assistance to CSR's on scheduling calls and service-related questions Review service schedule for all markets periodically throughout the day to ensure the right opportunities / calls are on the appropriate technician for all markets Helps maintain the emergency service technician on-call schedule - ensuring greylines are up-to-date and visible Follows up daily on open repair and IAQ estimates left behind by technicians to help drive service revenue and customer engagement Assists with resolving customer issues by collaborating with service management on quick & correct course of action Contact customers for late arrival on unmanaged jobs to provide timely updates and manage customer expectations Reschedules appointments as needed when emergency situations arise to maintain service quality and customer satisfaction Responds promptly and professionally across company texting platforms including Service Titan Chat, ProBook Chat, and Podium Reaches out to schedule and follow up on held parts with a set cadence, documenting attempts visibly and utilizing multiple communication methods like calling, texting, email etc. Collaborate with multiple departments to coordinate service visits for issues, follow up on customer concerns, and ensure parts availability aligns with scheduling. Review Next Day, Parts Not Ready report in a timely manner, following up with Logistics and communicating with the customer if the appointment needs to be adjusted. Performs all other duties as assigned Competencies: Empathy & Customer-Centered Thinking (People First) - Actively listens to customers and teammates, demonstrating care, compassion, and understanding. Prioritizes the customer experience by ensuring clear, respectful communication and fostering trust in every interaction. Adaptability & Problem Solving (Agile) - Thrives in a fast-paced environment by staying flexible and embracing change. Responds to shifting priorities with creative, forward-thinking solutions and remains calm under pressure. Accountability & Initiative (Radical Ownership) - Takes full responsibility for outcomes, both successes and challenges. Proactively identifies and addresses issues, follows through on commitments. Collaborative Communication & Support (Teamwork) - Builds strong relationships across departments by communicating openly, sharing knowledge, and offering help. Approaches every challenge with a team-first mindset, contributing to collective success. Operational Excellence & Continuous Improvement (Excellence) - Maintains high standards in every aspect of work. Pays attention to detail, follows best practices, and continuously looks for ways to improve processes, performance, and customer experience. Experience and Requirements: 2 - 3years of experience in a dispatch, scheduling, or customer service support role. Knowledge of the HVAC industry (Preferred) Experienced in personal computer-based applications, including but not limited to Microsoft Office applications (Word, Excel, Powerpoint, Outlook, Visio, OneNote) Working knowledge of iPads and smartphones Excellent written and oral communication skills Strong organizational skills Ability to work proactively and independently with limited direction Ability to organize and prioritize daily tasks and projects Able to work overtime and weekend hours on an occasional basis Participate in any LSI training and development as directed by management Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants.
    $27k-35k yearly est. Auto-Apply 16d ago
  • Service Operations Support

    Mechanical Optimizers, LLC

    Cincinnati, OH

    Salary: Based on Experience Mechanical Optimizers is the Commercial, Industrial & Institutional, Service & Installation specialist, serving the HVAC needs of Cincinnati, Dayton and Columbus. Our team of technicians and installers are highly qualified to complete a wide variety of Heating, Air Conditioning & Control assignments. Whether your project is design-build, plan and spec, replacement, or retrofit, our portfolio showcases our comprehensive experience. Job Description: We are seeking a Service Dispatcher to join our dynamic team in Cincinnati, Ohio. The ideal candidate will have a background in dispatching and customer service. This role requires a detail-oriented professional who can work independently and as part of a team to ensure our customers receive the highest level of service. Key Responsibilities Scheduling and Coordination Schedule and coordinate service appointments, ensuring timely and efficient service delivery. Assign service calls to technicians based on availability, skill sets, and location. Manage and update service schedules, considering priorities and potential conflicts. Customer Communication Serve as the primary point of contact for customers regarding service requests and inquiries. Provide clear and concise communication to customers about appointment scheduling, service updates, and potential delays. Address customer concerns and resolve issues in a timely and professional manner. Technical Communication Communicate effectively with technicians, providing clear instructions and updates regarding service assignments. Monitor technician progress and address any issues or concerns that arise. Utilize communication tools, such as phones, or computer-aided dispatch systems, to ensure efficient communication. Logistics and Operations Manage and track service vehicles and equipment, ensuring they are available and in good working order. Monitor service routes and adjust schedules as needed to optimize efficiency. Order parts and supplies as needed to support service operations. Other Potential Duties Answer customer service calls and address inquiries. Invoice customers for services rendered. Prepare reports and track service performance metrics. Assist with other administrative tasks as needed. Skills and Qualifications Excellent communication and interpersonal skills. Strong organizational and time management skills. Ability to prioritize tasks and work under pressure. Knowledge of ComputerEase and ServiceTrade preferred. Familiarity with the HVAC service industry. Ability to work independently and as part of a team. High school diploma or equivalent required. Some experience in customer service or dispatch roles preferred. Benefits Profitability Bonuses Paid Time Off and 9 Paid Holidays 3% of Compensation 401(k) Retirement Contribution Company Paid Health, Vision, and Dental Insurance for employee Company Paid Life Insurance for employee Company Paid Short-Term and Long-Term Disability for employee Full-Time Permanent Hire Position
    $25k-43k yearly est. 18d ago
  • Telephone Operator 2 - 500362

    Utoledo Current Employee

    Toledo, OH

    Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 3:00PM End Time: 11:30PM Posted Salary: 16.81 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $29k-36k yearly est. 4d ago
  • Dispatcher II, Public Safety Dispatch Center, Full-time, Second Shift

    Uc Health 4.6company rating

    Cincinnati, OH

    Dispatcher II, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Dispatcher II for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Dispatcher II will support Public Safety Dispatch Center delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About UC Health, LLC UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. UC Health is committed to providing an inclusive, equitable and diverse place of employment. Responsibilities Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field. Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations. Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field. Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel. May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function. Qualifications Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. APCO Basic Telecommunicator certification is required within one year of hire. Minimum Required: 3 - 5 Years equivalent experience. Preferred: 6 - 10 Years equivalent experience. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
    $24k-28k yearly est. Auto-Apply 60d+ ago
  • Dispatcher, Life Science

    Us Pack Services LLC

    Akron, OH

    Job DescriptionUSPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support: Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems. Assist Independent Contractors with route completion issues, escalations, and general operational support needs. Build positive relationships with customers and contractors to strengthen service satisfaction and retention. Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination: Process routed, on-demand, and special delivery orders in accordance with established standards and procedures. Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints. Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met. Essential Job Duties and Responsibilities - Administrative and Operational Support: Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs). Maintain and log Proof of Delivery (POD) documentation within required timeframes. Track shipments via GPS and proactively resolve delays or service interruptions. Conduct post-flight and trace investigations as needed to support continuous service improvement. Generate daily reports summarizing transportation issues and proposed corrective actions. Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting: Manage incoming emails, electronic filing, and system data related to customer and contractor records. Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary. Knowledge/Skills/Abilities Requirements: Strong communication skills, both written and verbal, across all organizational levels. Exceptional attention to detail and accuracy in data entry and recordkeeping. Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment. Strong critical thinking and problem-solving abilities. Ability to work independently as well as collaboratively within a team environment. Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems. Ability to handle multiple priorities and meet deadlines under pressure. Bilingual (English-Spanish) preferred. Education/Experience/Certificates/Licenses Requirements: High school diploma required; Associate's Degree preferred. Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles. Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred. Knowledge of aviation or airline networks is a plus. Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available ( Available to work extra hours, weekends, and holidays preferred .) Payrate: Up to $22 per hour At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success. Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion. Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: ************************** We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $22 hourly Easy Apply 6d ago
  • Telephone Operator 2 - 500362

    University of Toledo 4.0company rating

    Toledo, OH

    Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 3:00PM End Time: 11:30PM Posted Salary: 16.81 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $30k-35k yearly est. 6d ago
  • Job Opportunities: US Zanesville: Service Operator II - Frac/Acid

    Jobs at Halliburton

    Zanesville, OH

    We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties and Qualifications Under direct supervision, performs necessary calculations for fluids quality verification at the wellsite as needed. Performs equipment rig up and rig down on a location and prepares equipment for performing a job. Ensures customer satisfaction with work performed. Responsible for pre-blending fluid systems operations and management of the chemical inventory at the wellsite. Responsible for fluids quality during the delivery of services in accordance with the customer's job design and KPIs. Performs data collection and data distribution on jobs as needed. Coordinates the clean up, repair, and preparation of equipment for the next job. Utilizes competency processes to enhance employee skills development and job performance. Must possess exceptional skills within the service line and have a general understanding of other service functions. Must be knowledgeable of HMS and HSE standards. Promotes and contributes safety awareness and environmental consciousness. Promotes and takes an active part in quality and continuous improvement processes. Consequences of error are easily measured and can be confined. Qualifications: Must have High school diploma or equivalent education Skills are acquired through one year of experience and completion of required competencies at current and next level. Must have Class A CDL licensure Must have a satisfactory driver record with no DWI/DUI convictions in the past three years or any current DWI/DUI charges World Class Benefits At Halliburton, we're committed to providing you and your family with a comprehensive and affordable benefits package - which means we offer support for your physical, emotional, financial and parental needs, both now and in the future. When you join our team, you'll have access to a wide range of resources designed to help you thrive at work and at home. By clicking here, you can review a summary of the benefits available once you join. Sick leave is provided in accordance with Colorado Healthy Families Workplace Act. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location 4999 East Pointe Drive, Zanesville, Ohio, 43701, United States Job Details Requisition Number: 205264 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Production Enhancement Full Time / Part Time: Full-time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience. Sign-on bonus maybe available subject to certain conditions and approvals by area leadership.
    $27k-49k yearly est. 13d ago
  • Police, Fire, & EMS Dispatcher [Lateral Transfer Only]

    City of MacEdonia

    Macedonia, OH

    Job Description Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056; Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred. Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority. Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer Please read full description attached.
    $24.6-30.6 hourly Easy Apply 17d ago
  • CRO/Dispatcher

    Professional Business Providers Inc.

    Cleveland, OH

    Job DescriptionDescription: We are looking for a full-time employee to join our team at our Cleveland-Hopkins International Airport location. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors. Basic duties include (but not limited): -Answering incoming phone calls and direct to, or dispatch, the appropriate personnel. -Write basic letters, memos, and correspondence. -Create and/or modify management reports. -Data Entry Requirements: -Must be proficient with computers and software packages such as MS Office -Great communication skills -Customer service skills -Ability to multi-task and problem solve Shift Schedule: Sun, Mon, Tues (3am-11:30am) Wed & Thurs (1:30pm-10:00pm) Off Friday and Saturday Benefits: 401K, Medical, Vision, Dental, and Life Insurance Vacation, Holiday, and Sick Pay Requirements: Must be able to communicate clearly, efficiently and effectively Must have excellent customer service skills Must be able to work with a sense of urgency Must be able to multi-task and problem solve
    $30k-39k yearly est. 13d ago
  • Dispatcher 3rd Shift

    Professions Inc.

    Cincinnati, OH

    Job Description Overnight Transportation & Dispatch Operations Coordinator (3rd Shift) We are seeking a detail-oriented overnight Transportation & Dispatch Operations Coordinator to support driver dispatch, billing accuracy, and inventory control during 3rd shift operations. This role is essential to maintaining smooth overnight transportation activity, ensuring accurate documentation, cost tracking, and fleet readiness. The position is primarily on-site, with limited weekend remote flexibility. Key Responsibilities Overnight Dispatch and Driver Support Coordinate and dispatch drivers to meet delivery schedules and operational priorities. Monitor driver activity to ensure compliance with safety policies and performance expectations. Serve as the primary overnight contact for drivers and urgent transportation issues. Assist with real-time problem resolution, including route changes, delays, and service disruptions. Billing and Administrative Operations Review, process, and verify transportation invoices, trip tickets, and delivery documentation. Track trip costs, fuel usage, and service charges for accuracy and reporting. Maintain accurate records for orders, deliveries, and billing discrepancies. Complete data entry and prepare nightly and weekly operational reports. Inventory and Equipment Management Monitor fuel levels, vehicle availability, and equipment inventory. Track fleet usage and identify maintenance or service needs. Maintain accurate logs for vehicles, assets, and operational supplies. Operations Support and Emergency Response Support after-hours emergency and incident response procedures. Communicate critical updates to management and internal teams. Assist with process improvements focused on efficiency, cost control, and service reliability. Qualifications Associate degree preferred or 1-3 years of experience in dispatch, transportation, logistics, or billing. Experience supporting overnight or after-hours operations is preferred. Proficiency with dispatch systems, logistics software, and Microsoft Office applications. Strong organizational skills with the ability to multitask and work independently. Excellent written and verbal communication skills. Schedule Full-time, 3rd shift (overnight). Weekend remote options available based on operational needs. Benefits Negotiable salary based on experience. 401(k) and retirement plan. Health, dental, vision, and life insurance. Paid time off. Flexible scheduling options.
    $29k-38k yearly est. 14d ago
  • Dispatch

    Faithful Companion Pet Cremation Services

    Twinsburg, OH

    Job DescriptionDescription: Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment. 401K match Medical FSA/HSA for medical and dependent care Dental Vision Company paid life insurance Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance) DUTIES AND RESPONSIBILITIES OF A DRIVER: Check in drivers when they come back from their route. Act as the main point of contact for all driver-facing communication. Ability to serve multiple families at once. Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns. Assist in maintain the crematory facility and company vehicles to a clean and presentable state. Checking all work for errors ensuring the best customer service. Determining what procedure needs to be taken for each individual pet in our care. Administrating the care of the pets that have been entrusted to us by our clients. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members. Requirements: Strong communication and organizational skills. Comfortable speaking to all people with empathy and professionalism. Ability to lift at least 75lbs unaided. A cell phone with the ability to call, text, and use a GPS application. Successfully pass a 4-panel drug test and background check. Detail-oriented mindset with a commitment to delivering error-free services. Ability to work in a fast paced environment under pressue. Flexibility with scheduling, evenings and weekends are required and shifts could vary. To adhere to our strong code of ethics.
    $18-20 hourly 1d ago

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