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  • Phone Operator

    Waycrosshealth

    Communications operator job in Columbus, OH

    Pay Range: $15.46 - $24.44Join Zangmeister Cancer Center in Columbus, OH!(This position is ONSITE in Columbus) RESPONSIBILITIES: Responsible for the answering and routing of all incoming calls to the office and for ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion. QUALIFICATIONS: • Must have understanding and experience in handling high volume of calls and routing to appropriate destination, preferably in a medical clinical setting knowledge of medical terminology • An understanding of documentation requirements for medical records • Attention to detail • Knowledge of computers and strong communication skills with a wide variety of personalities. • Valid driver's license in the resident state. #LI-ONSITE #AONA
    $15.5-24.4 hourly Auto-Apply 48d ago
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  • Phone Operator

    American Oncology Network

    Communications operator job in Columbus, OH

    Pay Range: $15.46 - $24.44Join Zangmeister Cancer Center in Columbus, OH!(This position is ONSITE in Columbus) RESPONSIBILITIES: Responsible for the answering and routing of all incoming calls to the office and for ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion. QUALIFICATIONS: • Must have understanding and experience in handling high volume of calls and routing to appropriate destination, preferably in a medical clinical setting knowledge of medical terminology • An understanding of documentation requirements for medical records • Attention to detail • Knowledge of computers and strong communication skills with a wide variety of personalities. • Valid driver's license in the resident state. #LI-ONSITE #AONA
    $15.5-24.4 hourly Auto-Apply 46d ago
  • Dispatcher - Columbus

    Summit Materials 4.4company rating

    Communications operator job in Columbus, OH

    Title: Dispatcher location: Columbus, Ga dispatch office (work from office full-time 5 days a week) The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations Able to remain calm and decisive in a potentially high stress/fast-paced work environment Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers Must be familiar with our delivery areas and must be able to assist drivers in finding job sites Must be able to determine travel time to jobs and best plant locations to service the job Accurately and promptly input orders to customer specifications for delivery Review and verify accurate delivery and product information on orders prior to delivery Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: A minimum of 3 years customer service experience preferred High School diploma or general education degree (GED) required Prior dispatch experience, tracking and scheduling is preferred Bi-Lingual (Spanish/English) will be highly looked upon Computer Skills: typing skills, internet navigation Benefits Consistent work, with a work/life balance Paid Holidays Paid Time Off 401(k) Plan w/ employer match contribution Medical / Dental / Vision plan offered Life Insurance - Company Paid Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process Background Check Motor Vehicle Record Check 5-Panel Drug Screen Fit for Duty Baseline Physical (if applicable) A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
    $28k-35k yearly est. 6d ago
  • Experienced 911 Dispatcher / Telecommunicator

    Delaware County, Oh 4.5company rating

    Communications operator job in Delaware, OH

    We are looking for experienced 9-1-1 Dispatchers who can step in and quickly make a difference for our community. If you have experience in an emergency communications center handling 9-1-1 and police, fire, and/or EMS dispatch, we would love to talk to you. Pay is commensurate with experience: 1+ Years = $31.02 an hour 2+ Years = $32.43 an hour 3+ Years = $33.88 an hour 4+ Years = $36.42 an hour Delaware offers a great atmosphere and benefits. In addition to advanced step placement for pay, prior public service credit allows for a higher vacation earning placement. A shift differential of $1.00 per hour is paid for second and third shift hours. While we would prefer candidates with certifications in CPR/AED, APCO PST1, and emergency medical dispatch, we are willing to train the right candidate with the minimum experience. Learn more about the department: DELCOMM is the primary public safety answering point for Delaware County, answering all landline, voice-over-internet, and wireless 9-1-1 calls placed in the County. We dispatch for thirteen fire departments, Delaware County EMS, Delaware County EMA, Powell Police Department, and Delaware City Police Department. The individual responds to requests for service via telephone and radio, employing telephone interviewing techniques and radio transmissions, rapidly and accurately processing information, prioritizing, making referrals, and initiating the proper response promptly, maintaining caller, responder, and public safety awareness. Individual reports directly to a Tour Commander. Additional Information: The nature of our work requires that our team members work irregular hours, including nights, weekends, and holidays. Shifts are determined biannually based on seniority. Shifts First Shift - 6:00am to 2:00pm Second Shift - 2:00pm to 10:00pm Third Shift - 10:00pm to 6:00am Training Process All team members complete a thorough training process to equip them with the skills and knowledge to perform the role effectively. The process consists of the following five phases. Phase 1 - Classroom Training Phase 2 - Call-taking Phase 3 - Fire Dispatching Phase 4 - Law Enforcement Dispatching Phase 5 - Independent/Evaluation Only Selection Process for a March 16th start date. January 11th - Job post closes January 14th - Deadline for candidates to view an informational video and fill out a survey January 21st - Candidates who indicated they would like to move forward, must complete Criticall testing by this date February 2nd to 9th - Phone interviews begin. Dates for in-person interviews will be revealed to selected candidates. DELCOMM is a CALEA-accredited employer. Individual must have a high school diploma or GED, familiarity with computers and basic computer applications, and keyboarding experience. As a condition of continued employment, within one year of the hire date, the individual must successfully complete and maintain certification in CPR/AED, all the current APCO required disciplines, NIMS certifications, and any other required standards. Individual must meet and maintain all required licenses and certifications as a continued condition of employment. Must possess a valid driver's license and have an acceptable driving record. Individual must meet and maintain qualifications for driving on county business at all times, including insurability. Must maintain all required licenses and certifications as a continued condition of employment. Essential Functions * Provides emergency first responder communications link between the public and public safety entities; * Processes telephone calls, analyzes situations rapidly and accurately, determines effective courses of action, completes required paperwork, maintains detailed records of action, and performs clerical duties as needed; * Provides standardized emergency telephone procedures to callers using an automated pre-arrival telephone instruction system; * Processes radio communications for public safety responders, and maintains detailed records of such traffic; * Assists public safety entities in disaster response and preparedness; * Maintains thorough working knowledge of all operational and administrative rules, regulations, codes, laws, policies, and procedures that govern duties within the Center and employment within the County; * Establishes and maintains effective working relationships with emergency response personnel; * Aids management by recommending operational procedures to the supervisor; * Identifies and reports equipment problems and outages to the supervisor; * Supports the Database Technician in the maintenance of the electronic and manual databases; * Drives to the Emergency Operations Center, back-up Communications Center, the Communications Center, or alternate location during an emergency recall as defined by Center policy; * Demonstrates regular and predictable attendance; * Attends various training sessions, video conferences, and workshops; * Hold as confidential, all aspects of the job; * Performs typing, word processing, and related computer operations; * Works overtime and outside of typical work schedule/business hours as required; and * Any other duties as assigned; Equal Opportunity Employer M/F/D/V
    $31-36.4 hourly 20d ago
  • Dispatcher/Scheduler

    Equus Computer Systems 3.6company rating

    Remote communications operator job

    Dispatcher/Scheduler is responsible for organizing, coordinating, and managing global server repair operations. This role involves coordination between internal teams, external vendors, service partners, logistics companies, and customers to ensure the efficient repair and replacement of server components in our internationally deployed computer servers. Essential Duties and Responsibilities include the following (Other duties may be assigned): * Serve as primary point of contact with field service technicians, service partners, and customers to ensure timely and successful work scheduling and completion. * Schedule and assign onsite field technicians in coordination with internal Equus resource availability. * Work with customer sites to document all requirements for onsite access and schedule accordingly. * Communicate and push service providers for timely updates on communications and scheduling of onsite visits. * Ensure job scope requirements are understood by all customer stakeholders. * Coordinate pre-visit reviews to ensure field techs have all necessary tools, documentation, training, and understanding of site visit requirements. * Track support case, RMA, and dispatch processes and statuses within internal CRM system. * Provide timely and professional responses to customer inquiries regarding status of support cases and dispatches. * Support day-to-day communications with customers and internal resources on communications and resource management (parts and labor). * Provide regular updates to stakeholders on repair timelines, delays, and resolution progress. * Maintain accurate notes and records of communication efforts with stakeholders and publish a daily schedule of onsite activities by date. * Assist with case, RMA, and dispatch transaction creation. Essential Education, Skills, and Experience: * Strong organizational, problem-solving, and multi-tasking abilities. * Effective communication and interpersonal skills. * Ability to work across different time zones and coordinate with multicultural teams. * Experience managing RMA processes, global part replacements, and repair tracking systems. * Proficiency in scheduling and dispatch coordination and calendar tracking. * Attention to detail to ensure all communications are processed to prevent errors in scheduling. * College diploma and 2+ years of work experience in a similar role. * Excellent computer skills; previous experience working with a database a plus. * Computer hardware/server architecture familiarity are a plus. * Excel knowledge and familiarity required. * Searching for someone willing to work overnight (9:30pm - 6am Central). Potentially open to 3pm - 11:30pm Central. * The base hourly rate for this role is between $21.63/hour and $28.85/hour and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position. * Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
    $21.6-28.9 hourly 60d+ ago
  • BOP Service Operator

    Force Pressure Control

    Remote communications operator job

    OFS Field Operations | BOP & Surface Pressure Control Equipment Force Pressure Control is seeking safety-oriented BOP Service Operator in the Permian Basin. This role is responsible for installing, maintaining, testing, and troubleshooting BOPs and pressure control equipment on customer locations. Perform pressure testing, maintenance, and troubleshooting of BOP systems and associated control equipment Assist with rig-up and rig-down operations and equipment maintenance on well site as well as at facility Ability to oversee all phases of the well operation and understand the tasks required to meet projected deadlines and achieve expected results for BOP services provided on customer locations Complete accurate service reports and documentation Communicate effectively with supervisor, clients and team members on job status and potential issues Participates and complies with FPC and Client QHSE Programs, observes safe working practices and all safety rules and regulations during the course of the job Requirements Working background with BOP and other wellhead / surface pressure control equipment is required. Strong mechanical aptitude and troubleshooting skills Valid driver's license and ability to travel to remote work locations Willingness to work extended hours and weekends as needed The BOP Service Operator position is a full time, non-exempt position. Hourly pay rate commensurate with experience. Applicants have rights under Federal Employment Laws.
    $21k-40k yearly est. 60d+ ago
  • Telecommunications

    Vp 3.9company rating

    Communications operator job in Columbus, OH

    Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $24k-38k yearly est. Auto-Apply 60d+ ago
  • Public Safety Dispatcher

    Steiner + Associates 4.6company rating

    Communications operator job in Columbus, OH

    Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates. JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems. CORE FUNCTION & RESPONSIBILITIES: Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms. Receive emergency and non-emergency call of service, dispatch units accordingly Determine nature and location of call, determine priority of calls and dispatch units accordingly Provide assistance, information and direction to non-emergency callers. Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol. Input all pertinent radio transmission into CAD system. Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment. Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center. Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual. Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center. COMPETENCIES Communication Proficiency Excellent Customer Service Good Judgement Objectivity Confidentiality/Discretion Ethical conduct Safety Management Professionalism Dependable WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud. TRAVEL No travel is expected for this position. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required. Basic computer skills, including Excel and Word is preferred Must be 21 years of age Must possess a valid driver's license OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO STATEMENT Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work. Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
    $22k-29k yearly est. 60d+ ago
  • Remote Dispatcher for a Moving and Logistics Business

    Ready Roles

    Remote communications operator job

    At Ready Roles, we don't just fill positions-we build lasting, impactful careers. As a Remote Dispatcher, you will play a key role in coordinating daily moving operations, optimizing fleet efficiency, and ensuring seamless communication between leadership, field teams, and clients. This role requires an organized, proactive problem solver who can manage schedules, dispatch resources, track job progress, and handle real-time operational challenges. You will be responsible for ensuring on-time job completion, driver compliance, and customer satisfaction while maintaining fleet performance and task resolution efficiency. If you thrive in a fast-paced, logistics-driven environment, where your decision-making directly impacts operational success, this is the role for you! Why Join Ready Roles? A Career Path, Not Just a Job: This isn't a stepping-stone; it's a role designed for long-term growth. We're looking for candidates who are eager to build a stable career with a supportive company that invests in their future. Independence and Opportunity to Lead: Our clients want self-driven assistants who identify opportunities for improvement, find ways to make the business run smoothly, and drive the organization forward without needing to be told what to do. You'll actively manage the business owner's schedule and push organizational goals, not just your own tasks. Respectful, Growth-Focused Clients: We only partner with clients who value stability and respect for their team. As a Ready Role, you'll work with a business owner who is committed to your success and who shares a long-term vision for growth. Key Responsibilities: 1. Scheduling, Dispatching & Resource Allocation Manage daily schedules and job assignments, ensuring all resources are allocated efficiently. Collaborate with leadership and operations teams to adjust schedules based on shifting priorities or resource availability. Monitor task completion in real-time, addressing delays or challenges as they arise. Optimize mover and fleet utilization to reduce downtime and inefficiencies. 2. Fleet Monitoring & Driver Compliance Track driver behavior, idle times, route deviations, and log compliance, escalating violations when necessary. Prepare weekly fleet performance reports, identifying trends and providing actionable insights. Ensure DOT compliance and company policies are followed regarding driver logs, vehicle inspections, and fleet utilization. 3. Customer Coordination & Satisfaction Handle mid-move inquiries, schedule updates, and real-time customer issues to ensure timely resolutions. Track and address recurring client concerns, providing feedback to leadership for continuous improvement. Proactively communicate last-minute schedule changes with clients to enhance customer satisfaction. 4. Move Close-Outs & Quality Control Ensure move close-outs are submitted accurately within 20 minutes of job completion. Address substandard service outcomes immediately, escalating unresolved issues to leadership. Document patterns in close-out issues and provide insights for operational improvements. 5. Real-Time Communication & Emergency Handling Act as the primary point of contact for field teams, resolving on-the-ground challenges promptly. Respond to high-priority escalations with timely intervention and detailed documentation. Manage last-minute route changes to avoid delays and ensure smooth job execution. 6. Hotel Reservations & Logistics Support Arrange cost-effective accommodations for drivers when necessary, ensuring timely booking confirmations. Address emergency booking needs promptly and adjust schedules when required. 7. Task Management & Reporting Maintain detailed dispatch logs, tracking escalations, task progress, and resolutions. Provide daily summary reports with key operational insights, wins, and challenges. Collaborate with leadership to optimize dispatch strategies and implement solutions for recurring operational issues. 8. Technology & Dispatch Tools Management Utilize SmartMoving, DispatchTrack, Google Suite, Dialpad, Slack, and other dispatch tools to manage schedules and track progress. Monitor real-time driver performance using GPS tracking systems and escalate inefficiencies as needed. What We're Looking For: Proven experience in dispatching, logistics coordination, or fleet management. Strong problem-solving and decision-making skills - ability to think on your feet and resolve real-time challenges. Highly organized & detail-oriented - ability to track multiple moving parts, ensure compliance, and minimize operational disruptions. Proficiency with dispatching software - experience with SmartMoving, DispatchTrack, GPS tracking, or similar logistics tools is preferred. Exceptional communication skills - ability to coordinate with drivers, operations teams, and customers professionally and efficiently. Self-Driven, Proactive Mindset - This role is for someone who naturally takes the initiative and actively finds ways to contribute. You'll be expected to add value without waiting for instructions and to be a driving force for the business. Commitment to Long-Term Growth - Ready Roles is built on loyalty and stability. We're looking for someone who values a long-term commitment, seeks stability, and is motivated to build a future with us and the business owner they support. Aligned with Our Values - Ready Roles believes in accountability, respect, and integrity. We're looking for someone who takes ownership of their work, consistently shows up with purpose, and is eager to create a lasting impact. Qualifications: Leadership Potential and Vision: Prior experience managing remote tasks or supporting a business owner is a plus, but we're most interested in candidates ready to take ownership, lead by example, and actively shape the future of their role. Resourceful and Solution-Oriented: You'll look for ways to make the business owner's day-to-day run smoothly, identifying gaps, solving problems, and proactively contributing to long-term growth. Strong Communication Skills: Excellent written and verbal communication skills to maintain consistent, professional interactions with the business owner, team members, and clients. Growth-Minded and Self-Motivated: If you're looking for a career where you can make an impact and build something lasting, Ready Roles is the place for you. This role is designed for someone who sees this as more than just a job-a chance to lead, grow, and secure their future. What You Can Expect from Ready Roles: Clear Growth Path and Scalable Compensation: As the business grows and you take on additional responsibilities, the business owner is committed to scaling your compensation. This means your role and pay will increase as the team expands and your impact grows. Supportive, Stable Environment: Ready Roles partners with respectful, growth-focused clients who are committed to creating a positive, long-term working relationship with you. Our goal is to set you up for success so that you can help the business owner achieve their vision. Training and Development: Continuous learning and access to resources that help you become an indispensable part of the client's team. Our onboarding process and ongoing support ensure you have the foundation needed to succeed and grow. Why Our Clients Depend on Us Our clients are ambitious business owners who trust Ready Roles to help them grow and succeed. They count on a reliable, proactive partner who can stay one step ahead, push organizational goals, and add lasting value. We're looking for someone who is motivated by the opportunity to build, lead, and grow, and who values the chance to make a true difference in a business owner's life. Apply Today If you're ready to commit, lead, and build a career with purpose, stability, and growth, we'd love to hear from you. Apply today to join Ready Roles and start building a future where your work drives real impact, stability, and lasting success.
    $27k-36k yearly est. 60d+ ago
  • Inside Sales/Dispatcher- Remote Capability

    A&L Plumbing, Heating and Cooling Inc.

    Remote communications operator job

    Inside Sales/Dispatcher- Remote Capability A&L Plumbing, Heating, and Cooling Inc. means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1975, we're recognized for our integrity and excellence in service. We are currently looking for an Inside Sales/Dispatcher to join our Team in person or remotely! Job Description: This is a remote/hybrid position. This person will wear multiple hats. They will be Dispatching and providing our customers with excellent Customer Service while selling our products . This position will be the front line of support for customers, helping to ensure that they are satisfied with our products, services, and features. Some of the duties will include maintaining the Service & Install Technicians daily schedules, scheduling return trips with customers when parts are in, maintaining the on-call schedule for service technicians, keeping customers apprised as to the company schedule and requested lead-times, and maintaining the customer database with current information. Clear and concise communications with department managers, employees, and company customers, will be necessary throughout the daily routine. Pay Range: $26.00/hr.-$31.00/hr. - Depending on Experience Benefits: Medical, Dental and Vision is paid at 50% for the Employee LTD 100% paid by Employer Life Insurance $50K paid by Employer 401k 5% match after 6 months Birthday Bonus (equivalent to 8 hrs. pay) Vacation (2 weeks first year, 3 weeks 1-4 years and 4 weeks 5+) Sick time (40 hrs. for FT employee's) Bereavement (3 days) Tuition Reimbursement ($500/year) Maternity and Paternity Leave Required Qualifications: Advanced customer service skills Previous HVAC experience Inside sales Ability to multi-task Organized Computer skills Microsoft office suite at an intermediate proficiency 1-2 years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Qualifications Desired: Working knowledge of HVAC & Plumbing industry 2+ years HVAC & Plumbing Dispatcher experience 2+ years Dispatching experience Experience using Service Titan
    $50k yearly 23d ago
  • Remote Guard Center Operator

    Visentry

    Remote communications operator job

    The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures Duties and Responsibilities Understanding that customer service and satisfaction are the primary goals of the organization Actively tracking, verifying and acting upon video alert signals received from customer locations Following the standard operating procedures Communicating with law enforcement, customers and other emergency personnel Manage medium to high volume of calls
    $29k-39k yearly est. 60d+ ago
  • Dispatcher for West Virginia Operations - Remote

    Wolfpack Rentals, LLC

    Remote communications operator job

    Apply Description We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will possess strong communication and organization skills, enabling them to thrive in a fast-paced environment. This role requires effective problem-solving abilities and the capacity to multitask while maintaining a high level of service. Key Responsibilities Deliver clear instructions and relay information efficiently in a dynamic setting. Maintain accurate records of schedules, routes, completed work orders and inventory records. Gather information from callers to prioritize calls based on urgency and relevance. Utilize decision-making and critical thinking skills to manage call prioritization effectively. Address and resolve problems and service requests from supervisors and customers, including data entry tasks. Operate various computer systems, including databases, email, and scheduling software. Remain stationary throughout the shift while managing communications via telephone and text. All other duties as assigned by supervisor. Skills and Qualifications High School Diploma or GED Excellent communication skills, both verbal and written including the ability to use telephones, text message and email to contact employees Strong clerical and organizational abilities Proven problem-solving and decision-making skills Proficient in computer usage, including scheduling and database software Capacity to remain focused and attentive during extended periods of stationary work
    $40k-59k yearly est. 14d ago
  • Dispatcher

    Barnhart Crane & Rigging 4.7company rating

    Communications operator job in Columbus, OH

    Dispatch operators, drivers and riggers on a daily basis to perform jobs. Input crews and equipment into dispatch software. Acquire routes and permits for over-sized, over-weight vehicles. Receive inbound phone calls from customers for sizing, scheduling, and booking of cranes. Gather and process employee time cards daily and submit weekly to the branch manager and payroll office. Assist office manager, sales personnel and other office staff in day-to-day operations. The Dispatcher is an integral part of the team and will be required to participate in some management meetings and daily white-board meetings. Preferred Qualifications: Experience with Microsoft Excel, Word, and data entry Communication Skills Mathematical Skills Reasoning Ability Compensation and Benefits: Competitive salary and performance bonus 401(k) program with company match up to10% of pay Family medical, dental and vision insurance Paid time off and other benefits Barnhart CARES family care and community service opportunities PURPOSE- Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest network of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran
    $28k-35k yearly est. 4d ago
  • Virtual eCommerce Phone Support Operator

    Advance Stores Company

    Remote communications operator job

    The eCommerce Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, make outbound calls and respond to emails. The eCommerce Phone Support Operator is primarily responsible for locating and providing part fitment for customer's vehicles, placing orders, tracking shipments, providing order statuses, explaining billing, and partnering with our store leadership via email and phone to resolve opportunities. The eCommerce Phone Support Operator is able to provide resolutions to all concerns. The agent is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to successfully serve our Customers and store Team Members better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. Our extensive training program provides analysts with the tools they need to make judgment calls in the moment to offer exceptional customer service with their own style. Essential Duties and Responsibilities: Maintains composure while de-escalating customer issues Maintains and updates customers information in a case management system Close sales, upsell and process credit card payments Provide first level website technical support Follows up on outstanding items to issue completion Document each customer interaction in a case management system Meet or exceed company set targets for calls/chats handled, Team KPIs, customer satisfaction score, adhering to schedule and QA scores Provide guidance through the Advance Auto Parts online shopping experience Work with external shipping contractors to assist customers with domestic issues and claims Address and resolve post-order questions regarding shipping, billing, and delivery Partner with other departments and store team members to resolve customers concerns Responsible for working incoming cases Provide knowledgeable answers to questions about products, pricing and availability Maintain Advance Auto Parts product and policy knowledge Notify business partners of errors on the website Complete training courses by company set due date Requirements: Excellent written communication skills Must be able to multi-task Typing speed of at least 45 words per minute Must be available to work any shift Sunday-Saturday: 8:30 am - 5:30 pm ET or until queue is cleared for closing shifts. Must be available to work weekends and holidays Must thrive and be adaptable to an ever-changing fast pace environment Regular, dependable attendance and punctuality Demonstrated ability to work well with other departments, peers and business partners Excellent problem-solving skills, with a demonstrated ability to identify operational problems, recommend optimum solutions and follow through to resolution Must be available to attend entire paid training class Pass Background Check Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role. What does Advance have to offer you? 401k Retirement Savings Plan with competitive company match Paid Time Off and Sick Time Opportunity for overtime Special Recognition awards Opportunity for growth and promotion Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as customer service analysts Employee Discount Program Health, Dental, Vision and Prescription Drug Insurance Health Savings Account Medical and Dental Flexible Spending Accounts Employee Assistance Program Company paid Life insurance Company paid short & long term disability insurance Annual increase based on performance Positive work environment Team Member Networks available Volunteer Opportunities Military Leave, Jury Duty and Bereavement Pay Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave Visit our benefits website to view the many other benefits we offer: ***************************************************** Compensation Range The good faith estimate for this role is between 13.50 USD and 17.00 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************
    $27k-33k yearly est. Auto-Apply 6d ago
  • Communications Center Operator - Mobile Sensors Vessel-Remote

    V2X

    Remote communications operator job

    ** The Mobile Sensors program performs Operations and Maintenance (O&M) on a ship based mobile radar/communication systems that are complex, multi-mission systems with elaborate command, control, computer, and communications interfaces and support sub-systems. These systems, and the program assigned employees primarily operate in the Pacific Command's (PACOM) area of responsibility (AOR). Our program team members are required to operate and keep these radar and communication systems fully mission capable (FMC) 24-hours a day, 7-days a week, and capable of supporting mission operations on short-notice. In performance of this mission, Mobile Sensors is seeking a **Communications Center Operator(s** ) that will be assigned within the Message Processing Center (MPC) and/or Mission Communications Center (MCC) to perform the duties associated with standard Navy message systems, and additional duties as required/assigned. This position will require personnel to live and work for extended shifts/periods onboard a ship that will operate in/out of overseas ports. Position requires meeting the maritime medical physical and appropriate CENTCOM AOR medical requirements. This position although V2X, is represented by the International Brotherhood of Electrical Workers (IBEW), Local 2088, and the pay and benefits are per the Collective Bargaining Agreement (CBA). **Required Skills:** + Ability to operate ship-associated communications-electronic equipment to include: embedded communications systems, data communications, data processors, desktop computers and ancillary equipment, COMSEC equipment to include data and voice encryption devices, multiplexers and modems. + Active Top Secret Security Clearance with SCI eligibility. + Current U.S. Passport with 3 x blank pages **Other Requirements:** This position is Full-Time/at-sea on a forward deployed vessel. Candidates must not be hindered by motion sickness and must pass/maintain Maritime Medical Exam IAW CENTCOM Mod 15 requirements. **Desired Skills:** + Knowledge working with US Air Force COMSEC accounts _._ **Desired Education:** + US Navy's A-Schools for Operations Specialists or the equivalent civilian training. + Defense Security CompTIA CertMaster CE Security+ Certification Requirement **Education Requirements:** + High School Degree At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients \#LI-DH1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $21k-28k yearly est. 60d+ ago
  • Dispatcher

    ABC Legal Services 4.1company rating

    Remote communications operator job

    ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: As a Dispatch Coordinator you'll play a critical role in ensuring legal documents are delivered quickly and accurately. This role ensures every job is claimed, dispatched, and completed in a timely manner, while coordinating and communicating frequently with servers and internal partners to keep operations running smoothly. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you! This position is remote but located in North Carolina. Key Responsibilities: Monitor skye (internal application) task board to identify aging unclaimed jobs. Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate. Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched. Resolve and escalate to teams if needed. Monitor and report trends in stuck jobs if you see an increase in the same scenarios. Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings. Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers. Qualifications: 1-2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role Strong organizational skills with the ability to manage high-volume tasks and shifting priorities Excellent verbal and written communication skills Ability to analyze information, identify roadblocks, and escalate issues appropriately Comfortable navigating digital tools, internal platforms, and map-based systems Proven ability to work independently while contributing to team goals Reliable, consistent, and able to follow established processes with high accuracy Benefits: Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Starting Pay: $15.00 - $17.00 per hour Schedule: Full-time, Monday through Friday
    $15-17 hourly Auto-Apply 3d ago
  • Dispatcher

    Cb 4.2company rating

    Remote communications operator job

    Replies within 24 hours Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for coordinating and organizing the movement of goods and people from one location to another. This involves routing and scheduling drivers and vehicles, tracking and monitoring shipments, maintaining communication with drivers and other stakeholders, solving problems as they arise, and keeping accurate records of transportation activities. Overall, the dispatcher plays a crucial role in ensuring the smooth and timely delivery of goods and people in the logistics industry. Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Responsibilities Routing and scheduling drivers, vehicles, and other resources to ensure timely delivery of goods or transportation of people. Must maintain constant communication with drivers and other stakeholders to ensure that everything is running smoothly and to address any issues that may arise. Must track and monitor the movement of goods or people to ensure that they are on schedule and to make adjustments if necessary. Must be able to quickly and effectively solve them, whether it's rerouting a driver to avoid traffic or finding an alternative transportation solution for a customer. Must maintain accurate records of all transportation activities, including schedules, routes, and delivery times. Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Microsoft Excel required ( intermediate level) Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure This is a remote position. Compensation: $15.00 - $22.00 per hour
    $15-22 hourly Auto-Apply 60d+ ago
  • Part Time Weekend Security Operations Center Dispatcher IN-OFFICE, NON-REMOTE

    EyeQ Monitoring

    Remote communications operator job

    Full-time Description is required to be in-office in Marietta, GA. No remote opportunities are available. Shifts Available: Saturday-Sunday 10:00am-8:00pm Sunday Only 10:00-8:00pm Sunday Only 1:00pm-9:00pm Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. We are seeking weekend Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit. We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day. Responsibilities: Monitor premises to prevent theft, violence, or infractions of rules Thoroughly examine alarms from sites to verify threats Warn violators of premise rules and regulations Request emergency personnel for high risk situations Requirements: High school diploma or equivalent Fluent in the english language Authorized to work in the United States Available for evening and overnight shifts Accepted candidates will be required to complete an online survey as well as drug and background checks Experience: Call Center Customer Service or Support: 1 year (Preferred) Security or Loss Prevention: 1 year (Preferred) Security guard license (Preferred) Compensation + Benefits: Full-time Health insurance Dental insurance Vision insurance Paid time off Requirements Qualifications: Previous experience in security, law enforcement, or other related fields, preferred Familiarity with security equipment and surveillance technology Ability to handle overnight work requirements Strong attention to detail Salary Description Starting at $15.00/hr
    $15 hourly 60d+ ago
  • Clinical Dispatcher - Remote/1st Shift

    Access Telecare

    Remote communications operator job

    Who We Are Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out. The Opportunity The Clinical Dispatcher is a specialized position performing multi‐channel emergency and routine consultation assignment for multiple service lines. The company's Consult Coordination Center (CCC) is a “virtual hospital”, with both clinical and operational support teams dedicated to accelerating patient care. The CCC is responsible for receiving and prioritizing emergency and routine consultations from clinical facilities. Work is performed under general supervision by Shift Supervisor and CCC Core Program Manager. What You'll Work On Effectively communicate with hospital clinical staff and Access TeleCare physicians to ensure timely and efficient patient care Proficient in all CCC Coordinator duties. Effectively and efficiently manage incoming consultations through CCC consultation lifecycle workflows processes Interacts with clinical and operational teams to prioritize and assign requesting emergency/ non‐emergency consultations for multiple services lines. Uses established and approved protocols, workflows, and the computer‐aided dispatch system to evaluate the situation and take the appropriate actions. Test readiness of computer, cameras, and other related communications equipment. Monitors and maintains ques to quickly prioritize and assign consultations to meet or exceed SLAs. Demonstrate service excellence in meeting and exceeding all metrics outline on performance index scorecard. Exhibit a high degree of professionalism when interacting with the healthcare facilities, Physicians, co‐workers and supervisors. May be required to be on‐call, remain on duty after shift‐end and respond to emergency situations at any time. Performs all duties and responsibilities in a timely and effective manner in accordance with established company polices to achieve the overall objective of the CCC and this position. Maintains a favorable, collaborative and professional working relationship with all departments to ensure efficient working environment to achieve company's mission. Keeps immediate supervisor promptly and fully informed of all issues or concerns and takes prompt corrective action where necessary. Maintains a positive team spirit and fosters a positive organizational culture that aligns with the company values. Other tasks as needed What You'll Bring High School Diploma, GED or Equivalent Certification Required At least one year of experience working in a call center environment or healthcare or IT Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems Ability to learn software and systems Have excellent phone/customer service skills along with high attention to detail Enthusiastic about being on the forefront of healthcare and impacting patient lives positively Flexibility and adaptability in a fast-paced environment Ability to quickly learn and adapt to new technologies and systems Ability to excel in a remote work setting, high growth and fast paced organization Work Environment Full Time Work Schedule: 6:45am-3pm Eastern Time Zone Paid Training Schedule: Monday-Friday Weekly Work days: Thursday-Monday Weekly Off Days: Tuesdays and Wednesdays Remote based environment This is a full-time position; est. 40 hours week The consult coordination center operates 24/7 and does require weekends and holidays. Frequent speaking and listening using a headset Sitting for an extended period of time Extended periods of time looking at computer monitor Repetitive use of hands/fingers across keyboard High growth, fast paced organization Must be able to remain in a stationary position 50% of the time Company perks Remote Work Health Insurance (Medical, Dental, Vision) Health Savings Account Flexible Spending (Medical and Dependent Care) Employer Paid Life and AD&D (Supplemental available) Paid Time Off About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
    $28k-37k yearly est. Auto-Apply 6d ago
  • Communications Center Operator - Mobile Sensors Vessel-Remote

    V2X Current Openings

    Remote communications operator job

    The Mobile Sensors program performs Operations and Maintenance (O&M) on a ship based mobile radar/communication systems that are complex, multi-mission systems with elaborate command, control, computer, and communications interfaces and support sub-systems. These systems, and the program assigned employees primarily operate in the Pacific Command's (PACOM) area of responsibility (AOR). Our program team members are required to operate and keep these radar and communication systems fully mission capable (FMC) 24-hours a day, 7-days a week, and capable of supporting mission operations on short-notice. In performance of this mission, Mobile Sensors is seeking a Communications Center Operator(s) that will be assigned within the Message Processing Center (MPC) and/or Mission Communications Center (MCC) to perform the duties associated with standard Navy message systems, and additional duties as required/assigned. This position will require personnel to live and work for extended shifts/periods onboard a ship that will operate in/out of overseas ports. Position requires meeting the maritime medical physical and appropriate CENTCOM AOR medical requirements. This position although V2X, is represented by the International Brotherhood of Electrical Workers (IBEW), Local 2088, and the pay and benefits are per the Collective Bargaining Agreement (CBA). Required Skills: Ability to operate ship-associated communications-electronic equipment to include: embedded communications systems, data communications, data processors, desktop computers and ancillary equipment, COMSEC equipment to include data and voice encryption devices, multiplexers and modems. Active Top Secret Security Clearance with SCI eligibility. Current U.S. Passport with 3 x blank pages Other Requirements: This position is Full-Time/at-sea on a forward deployed vessel. Candidates must not be hindered by motion sickness and must pass/maintain Maritime Medical Exam IAW CENTCOM Mod 15 requirements. Desired Skills: Knowledge working with US Air Force COMSEC accounts . Desired Education: US Navy's A-Schools for Operations Specialists or the equivalent civilian training. Defense Security CompTIA CertMaster CE Security+ Certification Requirement Education Requirements: High School Degree At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients #LI-DH1
    $20k-28k yearly est. 60d+ ago

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