Community Adoption Manager
Communications program manager job in Columbus, OH
About the Columbus Partnership
The Columbus Partnership brings together civic-minded business leaders in a unique collaborative effort to advance a shared vision to make Columbus the most prosperous region in the country. Through our work, we help create jobs and attract capital investment, expand access to opportunity and improve the economic competitiveness of the Columbus metropolitan area.
Columbus Partnership member CEOs are committed to the future of the Columbus metro through high- impact civic and philanthropic engagement. Our professional and cross-functional team works together in a fast-paced, results-driven, in-person work environment. The work is also carried out through our One Columbus, Smart Columbus and Columbus Region brands, as well as other initiatives focused on ensuring the best possible future for our community.
The Role
We are seeing a Community Adoption Manager to join our innovation team. This role supports the county-wide Community Information Exchange (CIE) initiative to improve access to health and human services through a collaborative, equity-centered technology platform.
In this role, you will lead community engagement, build strategic partnerships and drive platform adoption among residents, community-based organizations and service providers. You'll serve as a trusted connector guiding partners through onboarding, fostering long-term commitment and ensuring the CIE grows as a sustainable, community-owned effort.
What You'll Do
Design and implement equitable outreach strategies that build community awareness, trust and participation.
Cultivate relationships with community-based organizations, residents and cross-sector partners to drive engagement.
Lead change management efforts including readiness assessments, communication and feedback loops.
Support partners through onboarding, remove barriers to adoption and champion best practices for platform use.
Track adoption metrics and community feedback to drive continuous improvement in CIE experience and engagement.
Represent the CIE at community events, forums and meetings as an advocate and expert.
Collaborate with internal teams to align outreach with program milestones and platform
enhancements.
Other duties as assigned.
What You Bring
Bachelor's degree in community development, social work, public administration, public health, public policy, business, organizational change or related field.
7+ years in community outreach, change management or cross-sector partnership roles.
Experience leading large-scale engagement or change initiatives (Prosci/ADKAR preferred).
Proven ability to build trust with diverse communities and stakeholders.
Strong communication and facilitation skills with an ability to inspire action.
Experience onboarding users to new systems or platforms.
Strategic, data-informed mindset with strong project management skills.
Familiarity with CIE platforms, social service networks or data-sharing initiatives a plus.
Where You'll Work
You'll work in our modern downtown Columbus office, alongside a collaborative, fast-moving team.
The workday starts no later than 9 a.m. with occasional early mornings, evenings or weekends needed for key events or deadlines.
During busy seasons or major initiatives, we may work beyond the standard workday.
What You'll Get
A front-row leadership seat impacting our community's future.
Comprehensive health, dental, and vision coverage.
Generous paid time off, parental leave, and holidays.
A 401(k) plan with an exceptional employer contribution.
Professional development support.
A modern downtown office with free parking along the Scioto Mile.
A high-impact, mission-driven team that's doing big things for the Columbus metro.
Communications Manager
Communications program manager job in Columbus, OH
Reports To: Director of Communications, Operations and Events
Essential Functions, Duties and Responsibilities
Job Summary: The Communications Manager is responsible for planning, developing, implementing, and overseeing comprehensive communication strategies for OCCH and its affiliates (OCFC, OCIC, and AHTA). This position requires a high degree of autonomy and sound judgment, with the ability to determine when collaboration is necessary and when to proceed independently. The role involves managing projects, processes, and expectations while operating with independence, complemented by significant opportunities for cross-functional engagement. Candidates should demonstrate confidence, strategic thinking, and the ability to execute initiatives effectively within a dynamic organizational environment.
Responsibilities:
Build strong relationships with all levels of the organization, instilling trust and confidence, when evaluating communication needs
Identify and capitalize on opportunities to promote and positively represent the organization
Manages and develops content across LinkedIn accounts (OCCH, OCFC, and AHTA), posting on a regular and consistent cadence and reporting on KPIs
Oversee the development of the company newsletter, coordinating cross functionally with departments and leadership on content
Provides reporting and feedback on ways to increase reader engagement and newsletter performance
Maintain content on internal TV signage and corporate websites
Handles removal and/or archival of expired or outdated content
Intake design requests from internal partners and oversee the design queue
Manage expectations internally and oversee deadlines with external design agency
Maintain library of brand assets, including logos, templates, executive resumes, company boilerplate, and employee bios, proactively updating as needed
Developing videography and photography assets
Identifying photography & videography partners, overseeing shoots, and maintaining library of assets
Manage print partner relationship, ensuring consistency and quality expectations are met on each project
Develop talking points for ground breakings, ribbon cuttings, and other functions where the company has a presence, customizing them as needed and providing them to speakers in a timely and organized manner
Develop quarterly executive level reports, reporting on the function and effectiveness of communications channels and strategies
Participate in special project teams
Performs other duties as assigned
Education/Certifications:
Bachelor's or Master's degree in Marketing, Communications or commensurate experience
Work Experience:
5+ years in a marketing or communications role with 2-3+ years in a role managing projects or processes and working independently
Knowledge, Skills, & Abilities:
Ability to work autonomously and use sound judgement
Excellent verbal and written communication skills
The ability to craft engaging content across channels
Strong organizational skills and the ability to multitask, prioritize, and pivot
Accuracy and attention to detail
Excellent interpersonal skills and confidence in interacting with various levels within an organization
Must possess a strong initiative to drive projects as a lead, and strong collaboration skills to support projects as a partner
Base Salary: 80k-90k, plus benefits and bonus potential
About OCCH:
OCCH is a mission-aligned, non-profit low-income housing tax credit (LIHTC) syndicator. For over 35 years, OCCH has leveraged investor capital to enable affordable housing developments in ten states, totaling over $6.1 billion in equity investments and 63,000 units. OCCH supports developments and partners throughout the investment lifetime via its expertise and affiliate organizations - OCFC, OCIC, Community Properties of Ohio (CPO), and the Affordable Housing Training Academy (AHTA). OCCH invests in creating community through housing and partnerships. To learn more about OCCH visit, *************
Our mission is to advance the preservation, production, and management of affordable housing through collaborative partnerships and innovative thought leadership. Our mission is at the heart of everything we do. Our core values are our building blocks and foundation. Our values of CREATING: Collaboration & Communication, Respect, Expertise, Accountability, Trust, Innovation, iNclusion & Growth, will guide our behaviors ensuring a consistent focus on quality and progress toward our vision. Ideal candidates will be passionate about our mission and exhibit our core values with a commitment to continuous improvement and growth.
OCCH is an equal opportunity employer. Equal employment opportunity is not only good practice - it is the law and applies to all areas of employment, including recruitment, selection, hiring, training, transfer, promotion and demotion, termination, compensation and benefits. As an equal opportunity employer, OCCH prohibits unlawful discrimination based on race, religion, creed, color, national origin or ancestry, sex, age, marital status, sexual orientation, gender, gender identity, gender expression, genetic expression, disability, veteran or military status, or any other basis that would be in violation of any applicable federal, state or local law.
Director, Government and External Relations
Remote communications program manager job
This is a remote opportunity based in Columbia, SC, to work at the statehouse. This position supports both our Greenville, SC, market and Roper St. Francis Healthcare in Charleston, SC. Travel will be expected to both of those locations.
Summary of Primary Function/General Purpose of Position
The Director of Government and External Relations will manage successful statewide relations at all levels of government and among community leaders, state trade associations and other external constituents of importance to implement the state and federal public policy and advocacy agenda of Bon Secours Mercy Health (BSMH) within the State of South Carolina. The Director will report to the System Chief Advocacy & Government Relations Officer while supporting the priorities of internal CEOs in Greenville and in Charleston to effectively advocate and manage external relations with statewide influence. In addition, engaging internal subject matter experts across the spectrum of BSMH is essential. This will ensure an evidence-based approach to developing legislative, regulatory and community solutions on matters such as public program funding for patient care and workforce development affecting clinical operations and external relations priorities across the State of South Carolina.
Essential Job Functions
Support system-wide legislative, regulatory and advocacy priorities in the State of South Carolina through effective internal and external relations management, including, but not limited to community leaders, trade associations, and government officials. The Director will serve on the Advocacy & Government Relations Committee and Government Reimbursement Council at the system level while developing a strategic statewide vision to achieve goals and objectives that are reflective of the communities we serve and support the current and future needs of BSMH throughout the State of South Carolina.
Manage government relations/advocacy agenda on a statewide basis as directed and ensure implementation of system and local priorities in Greenville and in Charleston with internal key stakeholders.
Foster and influence relationships throughout the state and in concert with internal regional stakeholders that result in favorable legislative & regulatory outcomes and build strategic alliances to augment external reputational management and system growth.
Enhance Bon Secours Mercy Health's public reputation as a relied upon and trusted resource by identifying public and private sector community-based interfaces and partnerships throughout our service areas.
Provide legislative, regulatory and health industry intelligence to inform strategic impact analyses in concert with internal content experts that lead to politically viable solutions for the future success of our health system.
Identify opportunities to coordinate appropriate Advocacy interface with internal Mission, Foundation, Community Health and Marketing/Communication leader(s) in regional coalitions and partnerships, and to assure adequate representation of the ministry on related issues in the communities we serve.
Create effective grass-tops and grassroots support and mobilization, and strong trade association and business organization relations with an emphasis on those organizations where BSMH personnel serve in a board or committee capacity.
Identify opportunities to organize grass-tops network and mobilize internal grassroots support for legislative and advocacy issues when appropriate.
Champion internal process to develop action plan for executive and clinician engagement on government matters, as well as governmental, industry trade / business organization, and community boards of interest.
Partner with internal Foundation personnel to identify local, state and federal grant opportunities to address various community health needs.
Lead and manage local market / regional Advocacy outreach in Greenville and in Charleston through education and lobbying strategies with designated internal personnel to realize a positive impact and favorable outcome for legislative & regulatory policy issues and external relations more broadly.
Maintain registration as a state lobbyist on behalf of BSMH and ensure compliance of all related reporting requirements.
Employment Qualifications
Required Minimum Education: Bachelor's Degree in Political Science, Public Policy, Public Administration, Journalism or related degree
Preferred Education: Master's Degree
Minimum Years and Type of Experience: 5-7 years in an external relations capacity
Other Knowledge, Skills and Abilities Required: Effective communicator with excellent interpersonal relationship skills, understanding of government, and strategic agility to collaborate in a complex organization
Other Knowledge, Skills and Abilities Preferred: Analytical and business acumen (healthcare experience a plus), and adaptable to change
Director, Medical Communications - Rare Diseases
Communications program manager job in Columbus, OH
The Director, Medical Communications directs Leads and manages the execution of the global and US scientific communication for the global and US scientific communication strategy for the assigned Rare Disease therapeutic area and product portfolio. This includes directing the development and dissemination of core scientific and medical content within the Rare Disease portfolio (e.g., global slide decks, congress abstracts/presentations, publications, medical information, and medical education materials) to ensure scientific accuracy, consistency, and alignment with the overall Rare Disease Medical Affairs strategy.
The role is a key leadership position within the Rare Disease Business Unit (BU) Medical Affairs team, engaging a small team of internal stakeholders, external experts, and the broader scientific community. The role reports directly into the Senior Director, Rare Disease Business Unit Lead.
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**Key Responsibilities:**
**Global Scientific Communication Strategy**
+ Lead and oversee the execution of a comprehensive medical communications strategy and tactical plan for the Rare Disease portfolio aligned to the overall medical strategy (developed by the medical strategy team)
+ Collaborate with the Rare Disease Medical BU Lead and cross-functional teams (e.g., Global Integrated Evidence & Innovation, Clinical Development, Regulatory, Commercial) to ensure global and US alignment
+ Contribute to shaping the scientific narrative for the therapeutic area, ensuring consistency across publications, congresses, and external engagements
+ Drive innovation in how scientific data is communicated, including digital transformation and real-time engagement models
**Content Development Oversight**
+ Provide oversight for and ensure the strategic alignment of all Rare Disease medical affairs communication materials, including but not limited to
+ Scientific Communications Platform (SCP)
+ Global Publications Strategy
+ Global Medical Publications Plan
+ Core Disease State Deck
+ Core Field Materials
+ Medical Publications
+ Integrated Medical Communications Planning
+ New Data Reporting
+ Medical Information Content Generation
**Publications Strategy**
+ Direct strategic vision and ensure execution of the global publication plan for Rare Disease assets, ensuring successful presentation of clinical data at major international congresses and in peer-reviewed journals
+ Direct agency and vendor relationships to deliver high-quality publication deliverables
**Congress Planning**
+ Set priorities for congress participation and direct the planning and execution of Medical Affairs activities at major scientific congresses (e.g., booth content, symposia, internal debriefs)
+ Ensure coordination of scientific communication objectives and cross-functional alignment in close collaboration with Medical Excellence & Operations (ME&O) roles
**Cross-Functional Leadership**
+ Act as a thought leader and advisor on core Rare Disease team meetings, aligning communication plans with Rare Disease BU Medical Strategy and supporting cross-functional decision-making
+ Partner closely with the US Field Medical Affairs Lead to ensure the global field medical team is equipped with scientifically accurate, consistent, and compliant content aligned to US strategy
+ Support launch readiness for new indications or pipeline assets, including data dissemination and stakeholder education
+ Ensure all communication activities adhere to relevant company SOPs, GPP (Good Publication Practices), ICMJE guidelines, and global regulatory/legal requirements, establishing governance frameworks to ensure compliance across the function
+ Collaborate effectively with global colleagues by demonstrating cultural awareness, understanding regional regulations, and adapting communication and engagement strategies to foster strong cross-border partnerships
+ Consider technology and AI to support workflow improvement
**Qualifications**
**Education and Experience:**
+ Advanced scientific degree is required (PharmD, MD, PhD, or equivalent) with a strong understanding of clinical development and medical science, preferably in Rare Disease or a related field
+ Minimum of 10 years of experience in Medical Affairs, Medical Communications, or Publication Planning within the pharmaceutical or biotechnology industry
+ Minimum of 5 years of progressive experience leading, developing, and managing a team of direct reports within a global communications function
+ Demonstrated track record of leading and executing global and/or US communication strategies for a marketed or late-stage development product, preferably in Rare Disease therapeutic areas
+ Proven experience in managing complex budgets, leading large-scale initiatives and managing agency and vendor relationships across global or regional projects
+ Previous experience overseeing or leading medical information groups is a plus
**Skills and Competencies:**
+ Strong ability to present to executive leadership team
+ Strong leadership and delegation skills, ability to manage performance, and foster a culture of scientific excellence and accountability at the departmental and cross-functional level
+ Superior skills in translating long-term business and clinical goals into actionable, measurable, and integrated medical communication strategies that drive cross-functional alignment and measurable outcomes
+ Demonstrated ability to manage multiple complex projects simultaneously, set clear priorities, and direct organizational processes to ensure operational excellence across varied functional responsibilities (publications, content, congress)
+ Excellent written and verbal communication skills, with the ability to influence and align senior leadership on complex scientific and strategic priorities while engaging cross-functional partners
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director, Head of Communications
Remote communications program manager job
At HopSkipDrive, our goal is to create opportunity for all through mobility.
We're a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country.
Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.
What you will do
You are a strategic, results-driven communications leader who thrives on the news and loves creating nuanced, objective-based messaging. You have a comprehensive understanding of the earned media landscape and a passion for shaping narratives. You are a natural leader and a team player, eager to roll up your sleeves to get the job done. You approach your work with drive, ownership, and empathy, and excel in ambiguous, fast-paced environments where you can cut through the noise and provide clear strategic recommendations. You have deep experience in the technology sector and are an expert in navigating complex policy, safety, and corporate situations. In this role, you will:
Set the Strategy: Develop and oversee the company's comprehensive communications strategy, leading all earned media, managing corporate messaging, and strategic initiatives.
Own the Narrative: Plan and execute proactive and reactive communications campaigns designed to raise HopSkipDrive's profile, secure earned media, and shape understanding of the company among key audiences.
Lead in Crisis: Serve as a primary media contact and own the company's crisis communications function, including developing scenario plans, drafting statements, and briefing reporters on sensitive policy, safety, and corporate topics.
Build the Foundation: Create and manage a strategic messaging framework, and draft all foundational communications materials, including talking points, press releases, op-eds, and key messaging for company announcements.
Drive Execution: Lead the PR and communications strategy for all company announcements, coordinating cross-functionally with marketing, policy, safety, and leadership teams.
Navigate Complexity: Shape understanding of our legislative and regulatory priorities through strategic communications, working in close partnership with the Government Affairs team.
Build Your Team: Lead, mentor, and develop a high-performing communications team.
What We're Looking For
10-12+ years of communications experience, with a tenure in the technology sector.
A comprehensive understanding of the media landscape and a proven track record in securing top-tier and local earned media and building strong press relationships.
Demonstrated, expert-level experience in both policy and crisis communications is a must.
Proven experience leading and developing a high-performing communications team and managing PR agencies.
Exceptionally strong writing, organization, and communication skills, with the ability to distill complex ideas into clear, compelling narratives.
A team-player attitude with the ability to work independently, influence stakeholders, and manage complex issues effectively.
A passion for HopSkipDrive's mission to create opportunity for all through mobility.
Our Investment In You
We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The base salary range for this role is $180,000 - $200,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate's relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.
HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.
* This role will be fully remote in one of the following states in which we actively hire in: AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI**
Auto-ApplyPublic Sector Experienced Communications Lead
Remote communications program manager job
The Communications Lead is responsible for developing and executing strategic communications that support organizational objectives, initiatives, and change programs. This role ensures clear, consistent, and effective messaging across internal and external audiences, driving engagement, awareness, and alignment.
Responsibilities and Experience:
Public Sector must be for a State/County/City Experience - Candidate must have a minimum of three (3) years of REFERENCE-ABLE Public Sector Experience as a Communications Lead.
At least four (4) years of experience as a Communications Lead, developing communication plans, stakeholder engagement strategies, and public-facing communication materials.
At least four (4) years of experience as a Communications Lead on large-scale IT system integration projects with contract values exceeding $5m.
At least four (4) years of experience supervising and providing direction to staff.
Must possess bachelor's degree in English, Journalism, Marketing, Communications, or a related field
This is a remote position.
Compensation: $40.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ABOUT US Technical Experience
We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that all businesses would encounter. We use our expertise to help our customers.
Auto-ApplyCommunications Strategy & Engagement Lead
Remote communications program manager job
At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it.
As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.
Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.
If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you.
For more information about our company, visit CuranaHealth.com.
Summary
We're looking for someone who can elevate how we communicate with our clinical teams and internal audiences. This role owns our communication platforms (including our intranet), builds a consistent communications strategy, and helps leaders communicate clearly during times of change.
If you love thinking like a product owner, solving for user experience, and creating thoughtful communication journeys-this role might be a great fit.
Essential Duties & Responsibilities
Own our communications platforms
Serve as product owner for the Curana intranet
Understand who is using our platforms, how often, and why
Identify gaps, pain points, and improvement opportunities
Make information easier to find and understand
Partner with leaders and IT on enhancements
Educate leaders and teams on how to get the most value from our communications platforms and resources
Lead transformation communications
Build communication plans that support new processes, systems, or initiatives for our Providers
Collect feedback from Providers, Stakeholders, and Clinical Leaders and use insights to improve messaging
Make complicated information easier to understand
Help leaders explain “the why,” not just “the what”
Understand provider workflows and where they experience friction
Facilitate leadership communications
Support internal townhalls and virtual meetings
Prepare leaders with messaging, talking points, and FAQs
Push back respectfully when clarity or alignment is needed
Become a go-to resource for our executives
Drive engagement
Build a communications strategy that makes employees want to pay attention
Improve engagement across clinical and operational audiences
Create clear messaging, narratives, and stories
Think in terms of user experience, adoption, and continuous improvement
Who You Are
You're someone who:
gets excited about improving user experience and communication journeys
thinks like a product owner-not just a communicator
is curious about provider experience and senior care
writes clearly, simply, and with purpose
cares about making information useful, not just available
is comfortable pushing back respectfully when alignment is needed
Qualifications
4-5 years of experience in product management, organizational transformation, change management, internal communications, or related fields
Experience driving digital or platform-based solutions with measurable adoption
Strong background in program or project management, preferably in complex or matrixed environments
Experience at a top management consulting firm, transformation consultancy, or high-growth startup strongly preferred
Demonstrated ability to analyze user feedback and translate it into actionable improvements
Exceptional written communication and storytelling skills
Experience working in a provider healthcare environment (or supporting clinicians within a healthcare system) strongly preferred
What Makes This Role Unique
This isn't traditional HR communications. This role shapes how our organization communicates, learns, and operates. You'll help create clarity, simplify the complex, and build an experience that truly supports our providers and teams.
Compensation & Benefits
Salary Range: USD $110,000 - $130,000 annually
Final offer will be based on factors such as education, work experience, and certifications.
In addition to competitive pay, Curana Health offers:
Comprehensive benefits package
401(k) retirement plan
Paid Time Off (PTO)
Paid holidays
(All benefits are subject to eligibility requirements.)
We're thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas.
This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.
Be aware of recruitment scams impersonating Curana Health. All legitimate communication comes from an email ending ********************. We never ask for payments, financial information, or equipment purchases during our hiring process, and all interviews are conducted by verified Curana Health team members by phone or video.
Auto-ApplyExecutive Communication Lead - Texas
Remote communications program manager job
As an Executive Communication Lead, you will play a crucial role in shaping and delivering the communication strategy for key executives within the organization. This role requires a seasoned professional with excellent communication skills, strategic thinking, and the ability to collaborate across departments. The Executive Communication Lead will work closely with C-level executives, translating their vision, goals, and key messages into effective and engaging communications.
Key Responsibilities:
Strategic Development and planning
Global Consumer Banking Digital Strategy Development
Supporting
Competitive analysis
Benchmarks to support strategy & transformation
Identify emerging banking & technology trends
Gaining alignment on strategic objectives and frameworks
Developing a digital strategy with measurable, annual target objectives.
Partnership with regional leads and align delivery approach and procedures
Develop multi-year roadmaps aligned to the GCT strategy
An understanding the current Global Consumer Banking technology landscape
Creating a Digital capabilities assessment & enhancements
Prioritize Digital initiatives and integrating them into a operating model
Change management
Annual and quarterly planning - Collaborate with demand management
Strategic Governance and Execution
Global Consumer Banking Digital Strategy Governance and Execution
Supporting
Strategy framework development and updating
Creation and maintenance of Regional multiyear roadmaps aligned to the Global Consumer Technology (GCT) strategy target state
Creation and maintenance of Integrated execution plans
Establish framework to apply across BAU's and ensure delivery excellence
Custodian of the overall strategic execution
Alignment and support of regional teams and regional LOBs
Maintain strategy governance process
Collaborate and partner with legal, compliance, risk, audit, etc.
Support requests for materials or information stemming from:
Global / regional digital forums
All hands/ELT/other tech forums
Maintain the Digital strategic scorecard
Develop systemic methods to track metrics, drive reporting and support GCT strategic Scorecard
Role Description
Perform industry analysis, benchmark analysis and gap assessments to generate insights about client and their capabilities and rank versus market leader
Identify issues critical to the clients' strategic and operational success, and propose solution approaches and supporting technology & tools to address
Develop solutions to business & technical problems, by documenting key requirements and supporting business case justification
Evaluate opportunities for feature and service innovation, helping clients understand the leading-edge technologies and the transformational impact on their business
Primary contributor to business case development leveraging Photon's engagement and ideation methodology, with the ability to present findings at team & client meetings
Effective member of multidisciplinary team, with strong collaboration skill and ability to engage effectively across Photon to gather expertise and focus solution development
Skills Required
6+ years of consulting or industry experience
Broad MarTech Experience preferred, including UI/UX Design, Journey Mapping, Content Management, eCommerce, Marketing Automation, CRM, Service & API Development, Cloud Deployments & Migrations and supporting technologies & tools
Outstanding analytical capability & data modelling skills, with the ability to synthesize and visually present findings
Foundational understanding of strategy and operations within targeted industries
The ability to effectively operate independently and in a team environment
Effective user of project collaboration tools document, assign tasks to team members, manage and monitor progress and drive team productivity
Outstanding verbal and written communication skills, proficient with MS Office & Google Suite for collaboration
A relevant advanced degree or MBA from a top educational institution
In addition to above, high emphasis on motivated, self-starter, quick learner, innovative, awareness & evangelism of the latest solution & technology adoption trends
Auto-ApplyContent & Communications Lead
Remote communications program manager job
Marchay is a curated, membership-based travel service and community for some of the world's most sophisticated travelers. Recognized by leading publications as a premier luxury travel service, Marchay provides a complete, high-touch solution for managing members' high-end travel needs. A key benefit of membership is dedicated, unbiased service from a highly experienced travel team. Marchay offers unlimited, bespoke trip planning and execution, access to pre-vetted private homes and villas, and preferred partner benefits at over 1,200 luxury hotels worldwide.
Overview
Marchay is seeking a creative, strategic and highly organized Content & Communications Lead to define and amplify our brand voice across every touchpoint: social media, editorial, newsletters, and public relations. You will create thoughtful content that matches Marchay's sophisticated persona, foster industry relationships and further our presence across different social media, all with the goal of positioning our group as the authority on private luxury travel.
This is a unique role with very high impact and ownership at a fast-paced, rapidly growing company. This person will act as Marchay's content Swiss army knife. You will work directly with Marchay's small leadership team and will drive all components of our content and voice curation. We are looking for someone with multiple years of experience in all things content and positioning who is eager to own and execute.
Responsibilities
Social Media: Polish and grow Marchay's various social media though consistent and curated posting
Craft content and create accompanying calendar
Own and execute posts on all platforms
Deliver monthly reports on growth and performance
Content Partnerships: Establish publication relationships and facilitate recurring contributions
Foster relationships with like-minded publications in luxury travel
Create collateral and pitch ideas to share Marchay's insider travel knowledge
Oversee features, mentions and recurring article contributions
Newsletters & Editorial: Create, distribute and promote Marchay's internal and external newsletters and blog posts
Work with Marchay's travel advisory team to ideate content
Write thoughtful, sophisticated and novel copy on various themes and topics in luxury travel
Produce and distribute newsletters and track engagement and performance
Public Relations: Grow Marchay's authority and reputability through features on best-of lists, media meetings and mentions in articles
Requirements
Who you are:
This role is fully remote, but you are based in the U.S. and willing to work Eastern Standard Time (9am-6pm)
Bachelor's degree is required
Several years of experience in social media, editorial, content, communications or brand marketing, preferably in the luxury space. Candidates must have experience crafting and managing social media posts and profiles.
Strong writing skills and experience creating copy for newsletters, social media posts, or blog posts
Sophisticated aesthetic sensibility and the ability to execute Marchay's creative brand vision and feel
Highly organized, deadline-driven, communicative, and the ability to juggle multiple tasks and timelines at once
The ideal candidate has:
Established relationships with relevant industry professionals (e.g., editors, journalists, publication representatives) and feels comfortable working with them
Experience working with relevant software for creation of newsletters, social media posts and blog posts (e.g., Wordpress, Mailchimp, Monday, Brevo, etc.)
Experience working in Salesforce as a CRM
Experience working in PR
Benefits
Competitive Compensation: Annual salary with a performance-based, discretionary bonus
Comprehensive Benefits: Fully covered medical, dental, and vision insurance
401(k) Plan: Access to our retirement savings program
Generous Time Off: Ample PTO plus company holidays to recharge and reset
Career Growth: Opportunity to develop toward a senior leadership role, with increasing ownership and strategic decision-making over time.
Flexibility: Remote work environment with the ability to manage your schedule effectively
Innovative Market Leader: Join a forward-thinking company with a proven track record, backed by the influence, resources, and stability to keep breaking new ground
Auto-ApplyCommunications Lead
Communications program manager job in Columbus, OH
Mission The Parallax Advanced Research Mission is to deliver innovative research and provide technology, human, and business solutions via The Science of Intelligent Teaming™ for government, industry, and academic clients with critical challenges. The Communications Lead is responsible for strategic communications, digital engagement, and brand recognition for the Defense Innovation OnRamp Hub: Ohio program. This role will develop and run an integrated communications strategy that aligns with program goals, promotes events and opportunities (including a recurring webinar series), and ensures compliance with DoW and DIU communications regulations and customer brand guidance. Success looks like clear messaging, consistent branding, measurable reach/engagement growth, and tight coordination with internal teams and external partners. Essential Duties and Responsibilities The responsibilities of this role include, but are not limited to: Innovate Bold Solutions - Communications Strategy (≈30%)
Build and execute an annual/quarterly communications plan (audiences, messages, channels, calendar, KPIs).
Translate program objectives and outcomes into narrative arcs, messaging frameworks, and campaign briefs; maintain voice/tone and brand assets. Help tell the program's story.
Drive Impact - Content & Campaigns (≈45%)
Own digital engagement across web/CMS, email/newsletters, and social (e.g., LinkedIn): content creation, scheduling, community management, and performance optimization.
Lead OnRamp Hub webinar series operations: topic pipeline, speaker coordination, promotion, platform setup (e.g., Teams/Zoom), live production, and post-event content (recaps, clips).
Produce multi-format content (posts, blogs, one-pagers, success stories, visuals, light video/snippets) and coordinate with designers/SMEs.
Promote events and collaboration opportunities across hubs and ecosystem partners; support inter-hub coordination.
Act with Integrity - Measurement, Reporting, & Continuous Improvement (≈25%)
Track and report communications KPIs (reach, engagement, CTR, registrations, attendance, video views, sentiment); maintain dashboards and monthly/quarterly summaries.
Maintain an organized content library, editorial calendar, and approvals log; manage vendor and tool subscriptions as needed.
Ensure all communications comply with applicable DoW regulations, DIU brand guidance, and contract/reporting requirements; coordinate reviews with ARI/DIU as needed.
Identify process improvements and A/B tests; share insights to improve outcomes and inform leadership decisions.
Minimum Qualifications (Knowledge, Skills, and Abilities)
BA/BS in communications, marketing, public relations, journalism, or related field.
4+ years of relevant experience in strategic communications, digital marketing, or public affairs; portfolio/examples of owned campaigns and outcomes.
Hands-on experience with LinkedIn, email platforms (e.g., Mailchimp/Constant Contact), web/CMS basics, and webinar production (Teams/Zoom).
Strong writing and editing skills; ability to translate technical topics into clear, compelling stories.
Comfortable building content calendars, running campaigns, and reporting against KPIs.
Proficiency with Microsoft 365 (Teams, PowerPoint, Excel); basic graphics/video tooling familiarity.
Preferred Qualifications (Knowledge, Skills, and Abilities)
Experience communicating in defense, government, research, or technology contexts; familiarity with OPSEC/PA review concepts and Section 508 accessibility basics.
Knowledge of DoW innovation ecosystem; comfort coordinating with multiple stakeholders (government, academia, industry).
Working knowledge of analytics (e.g., LinkedIn/native platform analytics, UTM tagging, Google Analytics), SEO/SEM fundamentals, and CRM integration for lead capture.
Experience packaging outcomes: case studies, success stories, press notes, media kits; vendor/agency coordination.
Ability to obtain and maintain a DoW security clearance.
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Parallax Advanced Research is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. As a DOD contractor, US Citizens only are eligible for employment consideration.
Product Manager, Patient Communications (Remote, USA)
Remote communications program manager job
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role: Product Manager, Patient Communications
This role is within our team that owns the strategy and execution of Luma Health's Patient Communications portfolio-Reminders & Recalls, Navigator (AI Agent), and Broadcast-to reduce no-shows, reactivate care, and deliver compliant two-way messaging at scale. You'll translate market and customer needs into clear roadmaps and PRDs; define KPIs and escalation paths; and partner cross-functionally on packaging, pricing, enablement.
What YOU will do at Luma Health
Own the vision & roadmap for Reminders & Recalls, Navigator, and Broadcast across SMS/MMS, email, voice, and emerging channels (e.g., RCS, Apple Messages for Business).
Scale the AI Agent (Navigator): define intents/skills, guardrails, escalation paths to staff, closed-loop tasks, prompt & tool design, evaluation harnesses, and safety reviews for PHI.
Customer discovery & UX: run research with patients, front-desk teams, and care ops; convert insights into simple, resilient flows and accessible messaging.
Insights & experimentation: define KPIs, instrumentation, and A/B tests; analyze funnel drop-offs, carrier blocks, time-of-day effects, and cohort performance to drive roadmap.
Go-to-market readiness: partner with CS/Sales/Marketing on packaging, pricing, enablement, and launch plans; create demos, ROI stories, and migration paths from legacy flows.
Cross-functional leadership: coordinate with Engineering, Security, Legal/Compliance, Support, and Partnerships.
Deliver measurable outcomes: lower no-show rates, increase recall reactivation, improve response and completion rates, raise agent containment, and keep opt-outs and failure rates low.
Who You Are
3+ years of experience in product management in messaging, communications platforms, healthcare SaaS, or adjacent domains shipping customer-facing products at scale.
BA/BS Degree required
Experience in gathering business insights and identifying trends from data
Ability to use data to inform and support critical decisions
SQL skills highly preferred
Entrepreneurial minded self-starter who is able to function in a lean product management structure in a company with aggressive growth goals
Superior communication, presentation and interpersonal skills.
Demonstrable experience positioning and launching differentiated B2B software that exceeds business expectations (ideally in healthcare).
Organized, detail-oriented, and motivated team player with a positive attitude.
Ability to work in a fast-paced team environment.
Hands-on with LLM/AI products (prompt design, tools/integrations, evaluation, red-teaming, safety guardrails) and clear criteria for human escalation.
Ability to write clear PRDs and sequence complex deliveries.
Proven ability to lead cross-functional teams, influence without authority, and communicate crisply with executives and customers.
We Take Care of You!
Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
Work Life Balance
Flexible Time Off
Wellness Programs
Discounted Perks
401(k) and Company Equity
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)
Pay Range: $120,000-$130,000
Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace. If you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.
Come join us if you want to make a difference in health care.
Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
Auto-ApplySenior Product Communications and Documentation Manager
Remote communications program manager job
Department
Training
Employment Type
Full Time
Location
US
Workplace type
Fully remote
Compensation
$126,000 - $150,000 / year
What You'll Do What's Required Compensation & Benefits About Care Lumen Care Lumen is a visionary healthcare technology company on a mission to connect people, care, and data, so every decision leads to better outcomes. Join a mission-driven organization where your work directly impacts patient outcomes while being supported by a culture built on five core values: being purpose-driven and user-obsessed, maintaining curiosity with accountability, building fast while learning faster, upholding uncompromising integrity, and working together to win together.
As a rapidly growing healthcare technology company, you'll have the opportunity to shape the future of clinical workflow platforms that make a real difference in healthcare delivery. Join our team where curiosity, accountability, and collaboration drive innovation while comprehensive support programs ensure you can thrive both personally and professionally.
Strategic Educator Program Manager (USA Remote)
Remote communications program manager job
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Job Description
Turnitin is seeking a Strategic Educator Program Manager to create and lead initiatives focused on developing educator-centered engagement strategies that strengthen relationships, elevate educator voices, and champion effective teaching and learning practices across our global community. The role cultivates global partnerships with colleges, universities and leading educational communities; establishes research projects; develops learning resources; and leads educational initiatives with the Turnitin user community to uphold academic integrity and the responsible use of AI.
Reporting to the Senior Director of Customer Engagement and as part of the Customer Experience (CX) organization, this individual will design, launch, and manage programs that empower educators to share insights, connect with peers, and influence the evolution of Turnitin in the learning community as a thought leader.
This role plays a central part in Turnitin's broader goals of supporting product adoption and building enduring brand loyalty by deepening educator engagement, fostering trust, and creating meaningful, educator-driven experiences. Collaborating closely with partners in marketing, go-to-market and product, this individual will focus on the strategy and content to further our efforts to directly engage educators.
Key Responsibilities
Develop and execute a global strategy for educator-focused programs that drive connection, collaboration, and long-term affinity with Turnitin.
Translate Turnitin's thought leadership and product strategy into initiatives that reach our global customer base from discovery through pilot to scale,
Establish and maintain relationships in the educational community in professional learning, assessment, and learning integrity and develop initiatives based on shared goals and outcomes
Conduct ongoing industry research in the education community on learning integrity, responsible use of AI, understanding professional learning needs and opportunities to define Turnitin's posture and approach for our educator community.
Create and manage cross-functional projects from concept through delivery, ensuring alignment, accountability, and impact across teams with defined success metrics
Establish, deliver and lead live engagement opportunities with educators that showcase thought leadership, classroom innovation, and best practices in learning integrity and the use of AI.
Identify and guide educator-led or co-authored research initiatives that highlight learning and assessment practices, leveraging Turnitin's product portfolio and Turnitin's contributions to educational excellence.
Establish channels with internal teams to activate findings and insights generated through research collaborations, to share across educator channels and integrated into messaging, story telling, content, training, and engagement strategies.
Serve as a visible champion of Turnitin's educator engagement initiative, shaping how the organization listens to and learns from its educator community.
Qualifications
5+ years of experience in educator engagement, customer experience, customer success, or program management roles, preferably within edtech or higher education.
Direct experience working with educators or within academic institutions leading to a strong understanding of the educator's role in technology adoption, pedagogy, and peer influence.
Creative, entrepreneurial, and growth-oriented mindset; skilled in leveraging innovative models and emerging technologies (including AI, digital platforms, and learning analytics).
Proven ability to design and implement educator or community engagement programs, with measurable outcomes, that deepen relationships, drive adoption, and strengthen brand loyalty.
Strong track record of stakeholder engagement, collaboration, and building consensus across diverse teams in highly matrixed environments.
Exceptional communication, facilitation, and storytelling skills, with a passion for amplifying educator voices and comfort representing the organization externally through webinars, panels, events, etc.
Familiarity with instructional design or experience working alongside teaching and learning professionals is a plus.
Strong project management skills and attention to detail, with the ability to manage multiple initiatives simultaneously.
Additional Information
The
expected annual base salary range
for this position is:
$97,350/year
to
$162,250/year
. This position is bonus eligible / commission-based.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the value you receive in exchange for your work.
Beyond compensation, you'll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You'll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life's challenges. You'll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission
is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values
underpin everything we do.
Customer Centric:
Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
Passion for Learning:
We are committed to our own learning and growth internally. And we support education and learning around the globe.
Integrity:
Integrity is the heartbeat of Turnitin-it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
Action & Ownership:
We have a bias for action. We act like owners. We are willing to change even when it's hard.
One Team:
We strive to break down silos, collaborate effectively, and celebrate each others' successes.
Global Mindset:
We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Global Benefits
Remote First Culture
Health Care Coverage
Education Reimbursement*Competitive Paid Time Off
Self-Care Days
National Holidays
2 Founder Days + Juneteenth Observed
Paid Volunteer Time Off
Charitable Contribution Match
Monthly Wellness or Home Office Reimbursement
Access to Employee Assistance Program (mental health platform)
Parental Leave
Retirement Plan with match/contribution
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
Product Manager, Communications
Remote communications program manager job
Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML's approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
The Opportunity
We seek a results-oriented Product Manager to lead the development and optimization of AI/ML-powered communication capabilities for our SaaS B2B2C platform. This role focuses on driving intelligent, personalized, and scalable communications across outbound channels, including email, SMS, and phone-like channels, to improve customer engagement, retention, and ROI for our enterprise clients. You will sit at the intersection of automation, seamless client control, and consumer empathy.
As the product owner, you will define the vision, strategy, and roadmap for our AI/ML-driven communication solutions. You will collaborate with cross-functional teams to deliver innovative capabilities that enable our B2B clients to communicate more effectively with their users and stakeholders.
The Role
In this role, you will manage the engine that drives how our clients speak to their customers. You will build the tools that enable our B2B clients to configure and trust our system, while simultaneously refining the consumer experience and AI models to ensure the end consumer receives the right message on the right channel at the right time. Key responsibilities for the role are detailed below: Driving the Client Experience (B2B)
Empower the Client: Define and deliver intuitive features that allow enterprise clients to configure their communication strategies, compliance constraints, and brand voice within our platform.
Transparency & Control: Help create "glass box" visibility into our AI models, giving clients the insights they need to understand why a specific communication strategy was chosen.
Seamless Integration: Manage integrations with 3rd-party vendors (e.g., Twilio, Sparkpost) to ensure our experiences can scale effectively.
Workflow Optimization: Engage directly with client strategy teams to understand their pain points and translate them into user stories that streamline their daily workflows.
Driving Consumer Impact (B2C)
Hyper-Personalization: Collaborate with data science teams to implement compliance-first "agentic decisioning" - ensuring the system intelligently selects the best engagement for each individual consumer.
Engagement Strategy: Shift the focus from simple "delivery rates" to meaningful consumer outcomes. You will measure success by how well our communications drive positive financial resolution.
Experimentation and Feedback Loops: Utilize quantitative engagement data and A/B testing strategies to continuously train our models and improve the consumer journey.
Product Strategy & Leadership
The Roadmap: Contribute to the product roadmap for AI/ML-driven communications, prioritizing client feature requests alongside long-term innovation.
Cross-Functional Bridge: Act as the day-to-day translator between technical teams (Engineering/Data Science) and business stakeholders (Sales/Customer Success).
Compliance & Safety: Ensure the platform remains compliant with strict financial regulations (e.g., FDCPA, TCPA) while scaling to meet enterprise volume.
What We're Looking For:
Experience: 3+ years in Product Management, with exposure to AI/ML, Data, or Communications platforms.
The "Double-Sided" Mindset: Experience working on B2B2C products or a strong understanding of how to balance business buyer needs with end-user experience.
Channel Expertise: Strong understanding of outbound communication channels (Email deliverability, SMS/MMS regulations) and vendors.
Data Fluency: You are comfortable working with Data Science teams on personalization algorithms, audience segmentation, and predictive analytics.
Soft Skills: Ability to articulate complex technical concepts to non-technical client stakeholders clearly.
Education: Bachelor's degree in Computer Science, Business, or a related field.
Why You'll Love This Role:
You will have the unique opportunity to use cutting-edge technology not just to optimize metrics, but to help real people navigate difficult financial situations with dignity.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Auto-ApplyProduct & Research Communications
Remote communications program manager job
We are a global AI research and technology company focused on building for the next frontier of intelligence and human creativity. The research we are doing and the tools we are building are maturing rapidly and are quickly becoming the foundation for how we will all soon approach making anything. From images to videos, scripted media to documentaries, graphic design to architecture, interactive games to social media, new forms of learning and the future of entertainment itself. Everyone will be empowered to make anything. There will no longer be any barriers to entry.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
About the role
*Open to hiring remote across North America- we also have offices in NYC, San Francisco, and Seattle
We are looking for outstanding communicators who are passionate about the future of AI research and content creation. In this role you'll be working closely with our research, product and executive teams to identify timely, interesting stories to tell. You'll interface with media in all forms-particularly via creative, non-traditional channels and work with communications, marketing and brand to develop compelling, clear messaging and narratives for the business.
What you'll do
Define and refine narratives and messaging across our research and product teams, as well as plan and execute strategies to bring those narratives to mass market
Pitch and secure media opportunities for various executives and spokespeople, with a focus on research and product
Identify and develop compelling customer success stories for press, on our website and across various owned channels
Own awards and speaking programs; Manage speaking opportunities for executives including the CTO and CDO
Support Communications, Marketing and Brand teams on Runway-owned events, including speaker and vendor management
Work closely with our Research, Engineering, Product, and Marketing teams to share market insights and identify potential storytelling opportunities
What you'll need
5+ years of overall experience in a communications role, either within agencies or within high-growth technology companies
Demonstrated experience building and maintaining relationships with key reporters at top tier publications
Demonstrated experience identifying and working with new and non-traditional forms of media - research journals, niche engineering and research podcasts, up-and-coming influential voices, etc.
Ability to synthesize and translate highly complex technical information to a mass audience
Ability to source and develop impactful customer stories for external use
Exceptional written and verbal communication skills and ability to articulate complex ideas clearly and persuasively
Ability to manage multiple projects quickly and simultaneously with minimal oversight
Ability to thrive in a constantly changing and growing environment
While experience in a public relations role is preferred, it's not required - we'll consider candidates with backgrounds in marketing, research and adjacent fields
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
Salary Range: $160,000 - $220,000
Working at Runway
Great things come from great teams. We'd love to hear from you.
We're committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
Research
Our AI Film Festival
Runway Studios
Our Behaviors and Company Mission
Towards a new media ecosystem with world simulators; $300m Series D funding
We're excited to be recognized as a best place to work Crain's | InHerSight | BuiltIn NYC | INC
Auto-ApplyIntegrated Communications Product Manager
Communications program manager job in Columbus, OH
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Business Banking Small Business Client & Frontline Experiences (SMB CFX), you will play a pivotal role in shaping how small businesses manage their accounts and transactions through timely, effective communications. You will be an individual contributor, championing innovation and transformation at one of the world's most forward-thinking financial institutions. As a core leader, you will partner closely with engineering, data science, product, design, legal, and other lines of business to define and align key objectives, goals, and strategies. Your leadership will be instrumental in delivering tailored solutions that address the evolving needs of our clients and frontline employees. Leveraging your deep expertise in data products, systems, and technologies, you will guide the design and seamless integration of advanced data solutions across the enterprise. If you have a proven track record of launching successful software products, a passion for empowering small businesses, and the ability to craft creative solutions to challenging customer problems, we invite you to join our team and make a meaningful impact. Job responsibilities
Lead the end-to-end product lifecycle by developing and executing a multi-year product vision, launching innovative solutions, and continuously gathering feedback to enhance client experiences, while ensuring scalability, resiliency, and stability through close collaboration with cross-functional teams
Define and guide a multi-year product strategy and vision for the Area Product Group (APG), building roadmaps that deliver sustained value for customers and the business
Collaborate with design, research, marketing, data, and technology teams to create cohesive experiences and solutions for bankers, frontline employees, and business clients
Partner closely with other Lines of Business and cross-functional teams to ensure alignment, leverage synergies, and deliver integrated solutions
Develop clear documentation, workflows, business requirements, and use cases to support design and development
Lead and execute product delivery across the full lifecycle, including discovery, requirements gathering, solutioning, design/build, and implementation
Manage and prioritize the product backlog, including story refinement, ranking, and active participation in Scrum events
Track and analyze product performance, produce relevant reporting, and identify opportunities for improvement
Required qualifications, capabilities, and skills
Minimum of 5 years of applicable business experience with demonstrated expertise in product development within an Agile operating model/Scrum team environment in a large, cross-functional organization (e.g., Financial Services, Technology firm)
Proven ability to develop and articulate product strategy and multi-year vision, aligning business objectives with customer and employee needs
Ability to work collaboratively to define and execute new products and solutions that support customer/employee needs and address new business opportunities
Experience partnering with business application owners and development teams to document business requirements, lead scope definition, technical implementation, end-to-end testing, and operational readiness
Highly motivated self-starter, capable of working under minimal supervision with strong decision making, analytical, and creative thinking skills
Excellent verbal and written communication skills, with the ability to deliver messages in a clear and concise manner to all levels of the organization, including Executive Leadership
Track record of personal initiative, strong work ethic, proactive goal setting and achievement, ability to work independently, manage multiple tasks simultaneously, and demonstrate entrepreneurial leadership
Team player with the ability to work productively within a group and adapt to changing priorities
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Analytical / Problem-Solving skills - ability to visualize, articulate, and solve complex problems
Excellent Excel, Word, PowerPoint, Jira/Jira Align and organizational/time management skills
Auto-ApplyEducation & Outreach Program Design Manager
Remote communications program manager job
The newly established National Recycling Education & Outreach (E&O) team will be the driving force behind behavioral change in recycling and waste diversion across states that implement packaging EPR. This team designs, implements and measures comprehensive strategies that empower residents, businesses, and communities to recycle right, reduce waste and participate effectively in evolving circular economy initiatives.
As an integral member of this team, the Manager of Education & Outreach Program Design brings strategic thinking and systems expertise to transform high-level goals into scalable frameworks that support producer-led EPR programs. Reporting to the Recycling Education & Outreach Director, this role manages the design and continuous improvement of nationally harmonized outreach frameworks that can be adapted across states. You'll develop toolkits for local engagement, integrate culturally responsive messaging into outreach approaches, and support how communities are educated and mobilized to participate in circular economy initiatives. This position collaborates cross-functionally and with state teams to ensure outreach models are both locally relevant and nationally consistent.
In this role, you'll design and support implementation of intervention models and program standards that guide national and state-level outreach efforts. You'll help shape how outreach efforts are measured by applying performance tracking methods and sharing insights that improve program design over time. Your work plays a key role in advancing CAA's strategy to drive measurable shifts in recycling behavior and long-term public participation.
Key Responsibilities
Program Framework
Design and evolve scalable E&O frameworks, including intervention models program standards, and approaches for tracking and evaluating impact.
Develop and maintain a catalog of adaptable toolkits and intervention activities to support local engagement across diverse communities.
Ensure frameworks are harmonized across states while allowing flexibility for local innovation and cultural responsiveness.
Support E&O program design, advising internal teams and external interest holders on best practices, implementation strategies and policy alignment.
Collaborate with content and communications teams to ensure storytelling is incorporated into outreach frameworks as a best practice for audience engagement and behavior change.
Interest Holder & State Support
Advise internal teams, state agencies and external partners on program design, implementation strategies, and policy alignment.
Counsel and support states on E&O program design and implementation, including budget allocation, messaging strategy and interest holder coordination.
Assess and respond to state-specific needs, ensuring consistency with national objectives and regulatory requirements.
Measurement & Continuous Improvement
Apply performance tracking methods and contribute insights to broad evaluation strategies.
Monitor the behavioral impact of outreach interventions and apply insights to refine program design.
Support the development of KPIs and reporting tools to track adoption and effectiveness of E&O frameworks.
Other
Stay current on EPR legislation, recycling trends and public engagement strategies to inform program design and innovation.
Performs other related duties as assigned.
Skills & Competencies
Demonstrated ability to design, operationalize and scale recycling education and outreach frameworks across jurisdictions.
Deep knowledge of recycling systems, waste management and Extended Producer Responsibility (EPR) policy.
Proven success leading cross-functional collaboration and influencing diverse partners toward shared goals.
Skilled in using behavioral science frameworks (e.g., community-based social marketing, nudging) to drive measurable participation and trust.
Strong analytical and evaluation skills, with experience interpreting performance data and applying insights to improve design.
Cultural competency and a commitment to equity in outreach.
Ability to distill complex recycling and policy concepts into actionable, audience-centered messages.
Comfort working in a fast-paced, compliance-driven, multi-interest holder environment.
Qualifications
Bachelor's degree in Environmental Studies, Communications, Public Policy or comparable experience(7+ years required).
Minimum of 5 years of experience in program design, public engagement, sustainability education or outreach strategy.
Demonstrated success managing or advising large-scale outreach or behavior change campaigns with measurable outcomes.
Experience collaborating with government agencies, producers, municipalities or advocacy organizations.
Experience deploying multilingual or multicultural outreach to reinforce equity and accessibility.
Compensation & Other Information
Location: Fully Remote
Pay Rate: Based on a variety of factors in accordance with applicable law including the successful candidate's relevant experience, skills, knowledge and experience.
Reports To: Recycling Education & Outreach Director
Circular Action Alliance is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), national origin, military or veteran status, sexual orientation, gender identity, age or any other category protected by applicable federal, state, or local law. If you require accommodation as part of the application process, please contact ************************** listed below.
Auto-ApplyAssociate Education Program Manager
Communications program manager job in Columbus, OH
Associate Education Program Manager (250009GL) Organization: Supreme Court of OhioAgency Contact Name and Information: Office of Human Resources, ********************** Unposting Date: Jan 5, 2026, 4:59:00 AMWork Location: Ohio Judicial Center 65 South Front Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $70,000-$80,000Schedule: Full-time Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Educational SupportTechnical Skills: Learning and Development, Education, Project ManagementProfessional Skills: Creativity, Establishing Relationships, Organizing and Planning, Problem Solving Agency OverviewThe Supreme Court of Ohio is seeking to fill the position of Associate Education Program Manager in the Office of the Judicial College. The Associate Education Program Manager is responsible for developing, implementing, administering and supporting Judicial College curricula, working collaboratively with senior staff ensuring effective program delivery and continuous improvement. Job DescriptionWhat You'll Do:The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.Program Planning and Development: Partner with senior staff to plan, develop, facilitate, and evaluate educational programs; Conduct needs assessments for target populations and design courses with planning committees.Course and Faculty Management: Select faculty, prepare announcements, coordinate materials, and supervise registration; Monitor program progress, evaluate content, and assess faculty performance.Curriculum Development and Management: Develop, implement, evaluate, and update Judicial College curriculum for all jurisdictions, content areas, and audiences as directed by senior staff.Program Delivery and Support: Manage and support education/association programs, serving as on-site registrar and course moderator; Introduce faculty, provide participant instructions, and operate audiovisual equipment and distance learning software for webinars and remote programs.Registration and Credit Management: Coordinate, evaluate, and process registration for courses and meetings; Manage database entries and edits; Prepare continuing education credit applications and report course completions to the relevant agency.Course Material Coordination: Coordinate creation and maintenance of course materials and media per publishing guidelines; Arrange printing orders and schedule material shipments to local courts.Content Development and Improvement: Coordinate with SMEs to identify learning resources and develop content for new and existing programs; Gather, analyze, and create reports to support continuous course and curriculum improvement.STAFF SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsWhat we're looking for…QUALIFICATIONS & EXPERIENCEBachelor's degree in business administration or related field or equivalent experience is required. Minimum of 3-5 years' experience managing projects or programs. Experience in a legal environment is preferred.COMPETENCIESMicrosoft Office: Proficiency in Word, Excel, PowerPoint, and related applications.Collaboration: Ability to work effectively with all levels of the Court and its constituents.Stakeholder Engagement: Ability to build and maintain professional relationships. Communications: Ability to articulate thoughts and ideas clearly and effectively either verbally or in writing.Judgement: Ability to make sound decisions based on evaluating information.Problem Solving: Ability to troubleshoot, think critically, and solve issues independently.Independence and Teamwork: Ability to work independently or part of a team.Project Management Skills: Ability to use the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources.Conflict Management: Ability to manage conflict and handle difficult people and conversations effectively.PHYSICAL REQUIREMENTS This position operates in an office environment. This role routinely uses standard office equipment, including but not limited to computers and phones. This is a largely stationary role; however, the employee may also be required to move about the office and building and other locations while traveling. Performing job duties may require bending, standing, reaching, and assembling and occasionally lifting materials up to 20 pounds. While performing the duties of this job, the employee will regularly be required to communicate and exchange information.COURT EXPECTATIONS OF EMPLOYEETRAVEL REQUIREMENTSRequires ability to work extended hours as needed and to travel on Court business is required, including overnight stays. Valid driver's license is required.COURT EXPECTATIONS OF EMPLOYEE Employees may be regularly exposed to sensitive information and the employee is expected to keep any such information strictly confidential. In completing the duties and responsibilities of the position, the Court expects the employee will:Adhere to all Court policies, guidelines, practices, and procedures;Act as a role model both inside and outside the Court;Exhibit a professional manner in dealing with others; Work to maintain constructive working relationships;Maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court;Professional Skill(s): Creativity; establishing relationships; organizing and planning; problem solving; Technical Skill(s): Education; Learning and Development; project management Supplemental InformationThis is an exempt unclassified position that reports to the Deputy Director, Judicial College. The salary range is $70,000-$80,000.Application ProcessFormal consideration of interested applicants responding to this job announcement will begin on December 18, 2025. To be considered for this position, candidates must submit an application online at ******************** or deliver an application by January 4, 2026, to the Supreme Court of Ohio, 65 S. Front St., Columbus, OH 43215 and attach or enclose all of the following:Complete application Resume or CVCover letter with salary requirements Only completed applications will be considered. Interviews will be scheduled as soon as practical. We will contact you if you are selected for an interview. Additional details are available to candidates interested in applying, by contacting the Office of Human Resources - Recruiting at ****************************** EmploymentThe Supreme Court of Ohio is an at-will employer that seeks to attract, employ, and retain highly skilled and motivated individuals, attempts to maintain staff continuity for the efficiency of its operation, and desires to foster and maintain an ethical, professional, and impartial work environment. Pursuant to Adm. P. 4 (At-Will Employment), no person shall be offered or denied a position of employment with the Court, and no employee shall have the employee's employment terminated based solely upon political party affiliation, political activity permitted under Adm. P. 17 (Employee Code of Ethics), or other partisan considerations. Further, no employee shall have the employee's employment terminated with or without cause unless upon the concurrence of a majority of the Court.The Supreme Court of Ohio is an equal employment opportunity employer that supports an alcohol and drug-free, and a weapons and violence free, work environment.Background Check Information:The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Auto-ApplyAssistant Director for Orientation & New Student Programming
Remote communications program manager job
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
The Assistant Director provides leadership in the development of strategies, programs, and initiatives to help the office of Orientation and New Student Transitions meet goals. Specifically, the assistant director works in support of key elements identified within the mission and goals of the orientation office as it relates to the university s strategic plan. This position will interact broadly and with minimal supervision with faculty, staff, students, and administrators across campus, as well as the parents and families of Case Western Reserve University students. The assistant director will be both a strategist and hands-on practitioner with a level of expertise in orientation, first-year experience, parent and family programs, retention and student success. The assistant director brings skills and vision to help carry out the needs of the office in collaboration with Student Affairs, Undergraduate Advising, Residence Life, and internal and external campus partners. This staff member represents all facets of undergraduate education and student life at Case Western Reserve University to incoming students and their parents with friendliness, enthusiasm, patience and respect. All incoming students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin. This position is eligible for hybrid/remote work arrangements.
ESSENTIAL FUNCTIONS
* Provide direct leadership in the planning, organizing and implementation of the orientation and transition process, which takes place from May through October and focuses specifically on the logistics and implementation of Discover Week (a week-long series of transition-based programming for new students and their families as well as Discover Days in January. Oversee the Case Western Reserve University Orientation Large Group Committee in order to relay significant information to campus partners and the campus community regarding the orientation and transition process for new students. Oversee all orientation leader staffing for the in-person orientation programs. (30%)
* Provide primary leadership for the recruitment and selection, and of the orientation executive board and over 150 orientation leaders. Collaborate with University Marketing and Communications on outreach materials and social media posts, organizing and facilitating the required information sessions for all interested students, and coordinating the application and interview process. This involves staying on top of nominations, applications, organizing the review process and coordinating all interview activities. (30%)
* Assist in coordinating training for the orientation executive board and the general orientation leaders for both the spring training course as well as the week of training in August prior Discover Week. Lead training sessions when needed. Outreach to campus partners to build a training schedule in collaboration with the professional staff and orientation executive board. Take the lead in sending out regular communications to campus partners, coordinating all space and room reservations for Discover Week, Discover Days, and training. (20%)
* Work closely with the director to administer and use discretion over the events budget/plan budget needs; analyze program plans on both a short- and long-range basis by considering past requirements, expenditures, current programs, and future goals. Work closely with vendors and on-campus partners to negotiate/ manage costs for each event. Independently make decisions on best allocation of resources to achieve events strategic goals. Monitor program expenses for the department, authorize routine expenditures, arrange for payment or reimbursement procedures, and maintain accurate records and oversight of financial expenditures within the budget. Perform generalized administrative tasks to support the orientation office. (10%)
NONESSENTIAL FUNCTIONS
* Work with the departments in enrollment management and student affairs in leveraging student employees to best service the needs of the division. (2.5%)
* Monitor national trends in orientation, higher education and students in transition, provide best practices to inform the office of orientation and new student transitions and be involved in professional associations. (2.5%)
* Communicate orientation-related updates on a frequent basis; respond to department inquiries as a representative of enrollment management/orientation. Facilitate presentations for special groups. Pull reports as requested by the department. (2%)
* Represent enrollment management/orientation on committees related to orientation and new student transitions (2%)
* Perform other duties as assigned. (1%)
CONTACTS
Department: Daily contact with the supervisor and other professional staff in the office of Orientation and New Student Transitions for the purposes of maintaining workflow and developing the orientation program. Daily contact with enrollment management staff for the purposes of sharing information and collaborating on initiatives in both orientation and enrollment management; these initiatives include the overall orientation and transition of new students to the university, as well as may include planning conference/events, recruitment visits, reading applications, and sharing information with parents and families from other areas within enrollment management.
University: Daily contact with staff members in student affairs, faculty, deans, administrators, and students for the purposes of building relationships, networks and collaborative opportunities with other departments, colleges, and student organizations (development of positive relationships with our campus partners with planning a successful orientation).
External: Daily contact with admitted and deposited students and their parents/guardians for the purposes of answering questions and providing guidance as families prepare to attend Case Western Reserve University. Regular contact with product vendors as the primary contact for vendors who want to provide or sell products to first year students (ordering t-shirts, giveaways and other resources provided to first year students for orientation)
Students: Continuous contact with the Orientation E-Board as they are your primary administrative support in the planning and execution of the Orientation process and Discover Week/Days. Frequent contact with approximately 150 Orientation student leaders as this position is responsible for the hiring and selection in preparation for the Orientation process and Discover Week/Days. Moderate contact with orientation volunteers, tour guides, and student ambassadors for the purposes of providing training and additional information so these groups are able to assist the orientation staff in preparing for orientation and providing support for initiatives during orientation Discover Week/Days.
SUPERVISORY RESPONSIBILITY
Directly supervise the orientation executive board members, orientation student leaders and all orientation student employees. Indirect supervision of specific projects or initiatives as directed.
QUALIFICATIONS
Experience: 2 years professional work experience in higher education. Experience in orientation, parent and family programs, student success and retention, student affairs, transfer and new student transition, or first-year experience and/or advising preferred.
Education/Licensing: Bachelor's degree required; Master's degree preferred. Valid driver's license required.
REQUIRED SKILLS
* Must be a leader who is willing to meet aggressive student retention and satisfaction goals.
* Must be flexible, willing to work evenings and weekends and to travel
* Ability to juggle multiple tasks and possess excellent oral and written communication skills.
* Strong aptitude to work as part of a team required.
* Enthusiasm for higher education and a strong customer service orientation required.
* Proven success working in a collaborative environment, while simultaneously being able to work with minimal supervision.
* Creativity and energy are highly valued.
* Proficient with personal computer office applications, e-mail, Google apps, and internet.
* Ability to learn software applications specific enrollment management and orientation, as well as customer service and customer relations management applications.
* Ability to develop, enhance and nurture relationships with incoming first-year students and transfer students and their families while providing consistent, accurate, and usable information to encourage the matriculation of these prospective students in accord with the academic and professional goals of the university. This individual will also work closely with current students, staff, and external sources and must possess superior interpersonal skills.
* Must demonstrate a customer service orientation and ability to collaborate with students, parents, staff, and outside organizations. Must be able to interpret and explain university policies and the admission process to prospective students and parents.
* Excellent written and oral communication skills; superior organizational, reporting, and analysis skills mandatory. Ability to read, comprehend and synthesize quickly.
* Ability to work under pressure and meet deadlines. Individuals must be mature, professional, and discreet.
* Self-motivated and demonstrate leadership skills and possess the ability to work in teams, multitask, and facilitate programs.
* Meticulous attention to detail.
* Ability to be diplomatic in a high pressure atmosphere. Respect for confidentiality.
* Strong facility with end-user technology such as laptop computers, smart phones, and tablets. Ability to learn new software programs quickly required.
* Superior knowledge of the university.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Willingness to learn and utilize Artificial Intelligence (AI).
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors and customers face to face.
WORKING CONDITIONS
Office setting, with meetings and activities in buildings throughout the campus. Position requires driving personal vehicle while on the job. Occasional travel to attend conferences requires plane and rental car transportation. Position required frequent evening and weekend work. This position involves responsibility for working with individuals under 18 years of age. This position is eligible for the staff hybrid work program.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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Community Director - PIE
Communications program manager job in Westerville, OH
Multi-Family Community Director - Bexley, OH
Dietz Property Group is looking to hire a full-time Community Director to help lead a residential multifamily property in Bexley, OH.
This Community Director position earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more!
A DAY IN THE LIFE AS A COMMUNITY DIRECTOR
As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs.
In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company!
WORK SCHEDULE
This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6.
READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM?
Please apply directly at: dietzpropertygroup.com/careers.
Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee.
Qualifications
QUALIFICATIONS FOR A COMMUNITY DIRECTOR
A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role
Proven leadership ability to manage a staff of employees
A problem solver, with a high sense of urgency and a can-do attitude
Strong verbal and written communication skills
Dedication to exceptional customer service
A commitment to the core values and purpose outlined at the beginning of this ad
Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential Community Director / Property Manager position!
Additional InformationAll your information will be kept confidential according to EEO guidelines.