Communications specialist resume examples from 2026
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How to write a communications specialist resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in communications specialist-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some communications specialist interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a communications specialist resume:
- Customer Service
- PowerPoint
- Patients
- Web Content
- Project Management
- Press Releases
- Graphic Design
- Photoshop
- SharePoint
- Communication Strategies
- External Communications
- Intranet
- EMS
- HR
- Subject Matter Experts
- Event Planning
- External Audiences
- Fact Sheets
- Computer Aided Dispatch
- HTML
- Non-Emergency Calls
- Communication Materials
- Law Enforcement
- CPR
- Communications Support
- CAD
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the communications specialist.
How to write communications specialist experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are examples from great communications specialist resumes:
Work history example #1
Communications Specialist
Sprint
- Ranked #1 Communications Consultant for 5 consecutive months.
- Consulted effectively with customers about their communication needs Increased family's communication network.
- Coordinated sales of communication devices and service plans Developed and researched device troubleshooting and technological help Provided service to irate customers
- Solicited customers through inside sales, and outside events Provided world class customer service
- Solicited new customers through inside sales, outside events, and outbound marketing efforts.
Work history example #2
Communications Specialist
APEX LEARNING
- Organized and created database to facilitate future communications to key audiences.
- Created a social media presence for Mohegan Sun at Pocono Downs through Facebook, Twitter, and YouTube.
- Administrated all point of sale opening and closing procedures.
- Developed strong ties and relationships with other businesses for employees advancement through advancing our programs and policies.
- Promoted events via social media, paper, and verbal communication.
Work history example #3
Communications Specialist
Verizon
- Managed, developed and executed special communication programs, such as community outreach and college fundraising.
- Processed client payments / update customer information * Branch trainer on computer systems & sales.
- Created the first informational bi-annual animated PowerPoint video for the organization.
- Ranked #2 Salesperson in the region out of 400 other Communication Consultants in 2000.
- Assessed and resolved account and billing issues including resolution of escalated problems.
Work history example #4
Writer And Editor
Indiana Daily Student
- Managed and edited the online content and updates.
- Published online collections of resources for teachers and created new pages to meet needs that had not been addressed.
- Used SEO keywords in coding stories to help boost web content creation.
- Designed facilitator guides and module curriculum, training materials for classroom based and online learning.
- served as art director setting the design tone for publications, organized material for planned layouts.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from communications specialist resumes:
Bachelor's Degree in communication
California State University - San Bernardino, San Bernardino, CA
2006 - 2009
Highlight your communications specialist certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
Here are some of the best certifications to have on communications specialist resumes:
- Certified Medical Interpreter - Spanish (CMI)
- Certified Billing and Coding Specialist (CBCS)
- Professional Certified Marketer (PCM)
- Emergency Medical Dispatcher
- Emergency Medical Dispatcher Certification (EMD)
- Certified Manager Certification (CM)
- IT Information Library Foundations Certification (ITIL)
- Certified Criminal Justice Specialist (CCJS)
- First Aid, CPR and AED Instructor
- Mobile Communications and Electronics Installer