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What is a communications technician and how to become one

Updated January 8, 2025
4 min read
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Communication technicians are also referred to as telecommunications technicians. They supervise businesses' telecommunication networks such as internet telephone cable and some office equipment. As a communication technician, you are to utilize your expertise in electronics by diagnosing issues and repairing devices such as laptops, tablets, cell phones, etc. Also, you could be responsible for troubleshooting and engaging clients about the extent of malfunctions.

It is your duty to upgrade and maintain the company's current communications systems. You are also expected to evaluate client needs and install communication systems that meet these needs in the best way. Furthermore, you are to check all the wiring work done to make sure that there are no exposed cables for safety purposes. You are also to perform routine tests on telecommunication systems to make sure every component is functioning at optimal levels.

Employers lookout for candidates with at least a bachelor's degree or an associate's degree in business electrical engineering technology or electrical engineering. On a yearly basis, you should make an average salary of $48,155.

ScoreCommunications TechnicianUS Average
Salary
4.1

Avg. Salary $52,222

Avg. Salary $59,228

Stability level
7.5

Growth rate 8%

Growth rate 0.3%

Diversity
6.9
Race

American Indian and Alaska Native 0.63%

Asian 6.21%

Black or African American 13.17%

Hispanic or Latino 17.83%

Unknown 4.74%

White 57.43%

Gender

female 16.15%

male 83.85%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
7.5

Stress level is high

7.1 - high

Complexity level
7.7

Complexity level is challenging

7 - challenging

Work life balance
6.5

Work life balance is good

6.4 - fair

Communications technician career paths

Key steps to become a communications technician

  1. Explore communications technician education requirements

    Most common communications technician degrees

    Associate

    34.6 %

    Bachelor's

    34.6 %

    High School Diploma

    17.6 %
  2. Start to develop specific communications technician skills

    SkillsPercentages
    Customer Service9.23%
    Rehabilitation8.99%
    Hand Tools8.80%
    Fiber Optic8.63%
    Patch Panels4.52%
  3. Complete relevant communications technician training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New communications technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a communications technician based on U.S. Bureau of Labor Statistics data and data from real communications technician resumes.
  4. Gain additional communications technician certifications

    Communications technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific communications technician certification, having one may help you stand out relative to other applicants.

    The most common certifications for communications technicians include Master Certified Electronics Technician (CETma) and Emergency Medical Technician (EMT).

    More About Certifications
  5. Research communications technician duties and responsibilities

    • Manage and maintain communications for users on FMC's IBM SNA network.
    • Manage telecommunications installation and repair for hospital Nortel network.
    • Complete installs and ensure that they are up to code base on current NEC, NESC, and OSHA regulations.
    • Install and configure Cisco routers.
  6. Prepare your communications technician resume

    When your background is strong enough, you can start writing your communications technician resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a communications technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable communications technician resume templates

    Build a professional communications technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your communications technician resume.
    Communications Technician Resume
    Communications Technician Resume
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    Communications Technician Resume
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    Communications Technician Resume
    Communications Technician Resume
    Communications Technician Resume
    Communications Technician Resume
    Communications Technician Resume
    Communications Technician Resume
    Communications Technician Resume
  7. Apply for communications technician jobs

    Now it's time to start searching for a communications technician job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first communications technician job

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Average communications technician salary

The average communications technician salary in the United States is $52,222 per year or $25 per hour. Communications technician salaries range between $29,000 and $91,000 per year.

Average communications technician salary
$52,222 Yearly
$25.11 hourly

What am I worth?

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How do communications technicians rate their job?

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Communications technician reviews

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A zippia user wrote a review on Feb 2020
Pros

Troubleshooting fixing and installing fiber optic cable and systems

Cons

Adverse weather conditions.


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A zippia user wrote a review on Nov 2019
Pros

Love taking something that can't be used and giving it life again...

Cons

The pay is too low for the experience one must have...


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A zippia user wrote a review on Jul 2019
Cons

Working whole day and not achieving the goal


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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