Post job
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Communications technician skills for your resume and career

Updated January 8, 2025
6 min read
Communications technician example skills
Below we've compiled a list of the most critical communications technician skills. We ranked the top skills for communications technicians based on the percentage of resumes they appeared on. For example, 9.2% of communications technician resumes contained customer service as a skill. Continue reading to find out what skills a communications technician needs to be successful in the workplace.

15 communications technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how communications technicians use customer service:
  • Cover for management and Help Desk personnel during floor support by providing specific technical and customer service escalation support.
  • Delivered top-notch customer service managing expectations of both internal and external customers in a high stress environment.

2. Rehabilitation

Here's how communications technicians use rehabilitation:
  • Provided rehabilitation to adults with severe/profound developmental disabilities.
  • Provide an inclusive array of community based rehabilitation services to eligible individuals with serious and persistent mental illness.

3. Hand Tools

Here's how communications technicians use hand tools:
  • Installed Cable TV in homes and businesses using various hand tools, while adhering to company procedures and safe work practices.
  • Manipulate connectors, fasteners, wire and use hand tools, works in areas with exposure to moderate noise levels.

4. Fiber Optic

Fiber optic is a technology used for the super-fast transmission of information as pulses of light over long distances. It is achieved to optical fiber wires, which are almost as thin as human hair and is made from glass or plastic. Fiber optic technology is generally used for providing super-fast internet and mobile networking services.

Here's how communications technicians use fiber optic:
  • Project Management Installing and terminating premise wiring Installing and terminating Fiber Optics Installing and terminating CATV systems Installing and Maintaining WAN/LAN Systems
  • Selected Achievements: Accomplished major reorganization and cut over of fiber optics and communications nationwide involving Boeing sites.

5. Patch Panels

A patch panel is a device used for connecting and routing circuits. It is used for monitoring, interconnecting, and testing circuits in a convenient way. A patch panel includes a number of jacks for connecting to the circuit, and it is commonly used in recording studios, computer networking, radio stations, and televisions.

Here's how communications technicians use patch panels:
  • Performed all installation duties, cable trays, com towers, com boxes, patch panels, switches, etc...
  • Patched any communications using the SB-3865 (digital switchboard) and the SB-4097 (Patch Panel).

6. Telephone Systems

A telephone system is a technology that enables wired or wireless telecommunication services. It is used for enabling electronic transmission of voice or data between distant parties. Landlines, mobile phones, smartphones, voice calling apps and software, all are examples of modern telephone systems.

Here's how communications technicians use telephone systems:
  • Service Technician Servicing telephone systems for businesses.
  • Service Technician Servicing, moving, adding to, making changes to, and occasionally installing new telephone systems for businesses.

Choose from 10+ customizable communications technician resume templates

Build a professional communications technician resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your communications technician resume.

7. Communications Equipment

Communication equipment is an installation or a facility that consists of the physical plants and equipment solely to disseminate information. Communication equipment includes mobile and/or portable radios, based and/or fixed station radios, and repeaters.

Here's how communications technicians use communications equipment:
  • Documented technical specifications and operating standards for telecommunications equipment.
  • Supervised maintenance of telecommunications equipment.

8. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how communications technicians use test equipment:
  • Inspected and tested numerous wire line communications ensuring current specifications were met while using specific computer programs and comprehensive test equipment.
  • Perform preventive and corrective maintenance on fixed and mobile communications systems and equipment using bench top and portable electronic test equipment.

9. Emergency Calls

Here's how communications technicians use emergency calls:
  • Answered emergency calls and inputted information into the computer in order to initiate emergency assistance.
  • Received emergency calls and dispatch Police Department, Fire Department and Emergency Medical Service

10. RF

Here's how communications technicians use rf:
  • Maintained, Operated and performed Troubleshooting of RF Microwave Communications systems.
  • Performed installation of the Home service to include Network Interface Card or USB adapter, perform full Home and RF installations.

11. Communications Systems

A communications system otherwise called a communication system is a collection of communications equipment integrated into a coherent system and allows people to keep in touch with each other over a geographical system.

Here's how communications technicians use communications systems:
  • Tracked, analyzed, developed repair plans, documented services for electronic communications systems operation, using communications system analyzers.
  • Report and monitor service order changes * Maintain and repair telecommunications systems and equipment according to manufacturer recommendations and specifications.

12. Structured Cabling

Here's how communications technicians use structured cabling:
  • Involved in running and installing structured cabling systems for small businesses, schools and data centers.
  • Implemented structured cabling and support of fiber, Cat6, and coax across campus.

13. Electronic Equipment

Electronic equipment is equipment in which electrons are conducted in a controlled manner, especially in a gas or vacuum, or semiconductor amplifier. These equipment are components for controlling the flow of electrical current for information and signal processing, telecommunications, and system control.

Here's how communications technicians use electronic equipment:
  • Perform regular scheduled maintenance, emergency troubleshooting and repairs of variety of communication and electronic equipment.
  • Supported equipment engineers and plant engineers with installation and problem solving of electronic equipment.

14. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how communications technicians use windows:
  • Provided configuration support for all Motorola analog products utilizing Windows and Macintosh operating systems.
  • Designated SME for Linux and Windows based communication systems; Maintained, tested hardware and software, and operated communication systems.

15. VoIP

Here's how communications technicians use voip:
  • Install, program, test and troubleshoot analog gateways VG 224, trunk gateways, switches, routers and VOIP phones.
  • Perform moves/adds/changes to telephones (PBX and VoIP) and network connections for three hospital locations and 18 ambulatory sites.
top-skills

What skills help Communications Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of communications technician skills to add to your resume

Communications technician skills

The most important skills for a communications technician resume and required skills for a communications technician to have include:

  • Customer Service
  • Rehabilitation
  • Hand Tools
  • Fiber Optic
  • Patch Panels
  • Telephone Systems
  • Communications Equipment
  • Test Equipment
  • Emergency Calls
  • RF
  • Communications Systems
  • Structured Cabling
  • Electronic Equipment
  • Windows
  • VoIP
  • IP
  • FCC
  • Computer System
  • Preventive Maintenance
  • PC
  • Crisis Intervention
  • CAT6
  • LAN
  • PBX
  • Radio Systems
  • Transmitters
  • GPS
  • Security Systems
  • Trouble Calls
  • VHF
  • UHF
  • Radio Equipment
  • Ethernet
  • Emergency First Aid
  • Service Calls
  • T1
  • EMS
  • Phone System
  • Trouble Tickets
  • Computer Aided Dispatch
  • CCTV
  • NESC
  • HF
  • Unified Communications
  • Electrical Code
  • Nortel
  • CAT5
  • Two Way Radios

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse installation, maintenance and repair jobs