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Top 50 Communications Technician Lead Skills

Below we've compiled a list of the most important skills for a Communications Technician Lead. We ranked the top skills based on the percentage of Communications Technician Lead resumes they appeared on. For example, 10.1% of Communications Technician Lead resumes contained Internet as a skill. Let's find out what skills a Communications Technician Lead actually needs in order to be successful in the workplace.

These are the most important skills for a Communications Technician Lead:

1. Internet

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high Demand
Here's how Internet is used in Communications Technician Lead jobs:
  • Installed, maintained, and upgraded internal and external cable television and internet equipment for residential and business customers.
  • Installed and serviced residential and commercial cable television systems including high speed internet.
  • Installed/Provided troubleshooting, analysis, and repair services for cable, phone, internet, and home audio components.
  • Installed and repaired video, internet and phone services in customer homes and businesses.
  • Installed and serviced TV, phone, and Internet services in customer's homes.
  • Installed, maintained, and sell cable television, phone and internet services.
  • Perform installation and service calls for video, Internet and Telephone services.
  • Installed cable, internet and telephone services to residential customers.
  • Install and repair Phone, Internet and video service.
  • Install and repair/troubleshooting, cable tv, internet and phone services for Personal and business customers.

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2. Technical Support

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high Demand
Here's how Technical Support is used in Communications Technician Lead jobs:
  • provided Technical support for EFM as well as communication problems

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1 Technical Support Jobs

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3. Fiber Optic

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high Demand
Here's how Fiber Optic is used in Communications Technician Lead jobs:
  • Manage fiber optics/copper cabling crews (redwood lighting, security) at FRC2 site.
  • Assisted with coaxial and fiber optic network problems when on call.
  • Installed CAT 3,5, fiber optics cabling, and 25 pair feeder cable.
  • Full wiring of the Camp using standard CAT 5 to Fiber Optic terminations Proficient in Motorola and Harris communications packages.

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4. Troubleshoot

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high Demand
Here's how Troubleshoot is used in Communications Technician Lead jobs:
  • Designed and facilitated RF and Audio/Logic training programs to enhance technical knowledge and troubleshooting skills of technicians.
  • Assisted Network Administrators in troubleshooting cabling problems.
  • Provided daily troubleshooting for customers and co-workers.
  • Closet build-ups, cable pulls, terminations, labeling, testing and troubleshooting if needed.
  • Collaborated with a team to troubleshoot cable and communication problems in the Detroit West region.
  • Test equipment usage, diagnoses all types of signal faults, and troubleshoot network issues.
  • Acquired extensive knowledge in troubleshooting, use of technical publications, diagrams and schematics.
  • Explain and troubleshoot the equipment, features, hook ups, and connections.
  • Upgraded and performed troubleshooting of coaxial cable system for all digital services.
  • Install and troubleshoot service in the customer's home or business.
  • Ticket creation with appropriate troubleshooting notes and research.
  • Performed service calls to troubleshoot equipment problems.
  • Maintain, troubleshoot and install video cameras
  • Troubleshooted Cabling/PBX And Key Systems Answered customers' questions about products, prices, availability, product uses.

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5. Customer Service

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high Demand
Here's how Customer Service is used in Communications Technician Lead jobs:
  • Collaborate with Customer Engagement team to ensure delivery results align with customer service level agreements and strategic needs.
  • Collaborate with customer service management to develop and maintain performance metrics for technical service representatives.
  • Improved SLA contract service time line compliance, customer service, and reduced cost percentage by 18%.
  • Led a team of technicians and ensured that daily production and customer service goals were met.
  • Provide effective customer service by building and maintaining relationships with the customers.
  • Provide, ensure customer service.

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6. Comcast

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high Demand
Here's how Comcast is used in Communications Technician Lead jobs:
  • Maintained Comcast Residential and Business class customers network systems and servers
  • Advised other Comcast groups of system problems that were found to ensure they were resolved before it affected service for customers.
  • Installed, maintained, and repaired Comcast Cable services: High-speed internet cable television, and digital voice service.
  • Provisioned and installed Comcast Digital Voice (VoIP) as well as cable television and Internet services for subscribers.
  • Resolve issues with Digital Cable TV, Digital telephone, High Speed Internet Cable modem and Comcast Wireless router.
  • Installed Comcast entertainment systems, regular cable systems, networking systems and security systems.
  • Visited customer homes to perform full service installations of all Comcast products and amenities.
  • Drive to customer premise on calls to resolve Technical services with Comcast customers.
  • Maintained set OSHA regulations by Comcast.
  • Responded to Comcast repair calls.
  • Installed and serviced residential and commercial accounts for Comcast Analog and Digital Television, Comcast High-Speed Internet and Comcast Digital Voice.

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7. Voip

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high Demand
Here's how Voip is used in Communications Technician Lead jobs:
  • Assisted in design and installation of this business's LAN system, expanded network for VoIP, and wireless access points.
  • Worked with Network Administrators and SL100 Technicians to implement VOIP/VOSIP calling using CISCO phone technologies.
  • Decommissioned three Nortel Meridian and one Mitel SX5000 telephone switches and replaced them with CiscoVoIP systems.

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8. Communications Equipment

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high Demand
Here's how Communications Equipment is used in Communications Technician Lead jobs:
  • Installed, inspected, maintained, troubleshot, and operated more than $26 million worth of communications equipment.
  • Installed and tested EPLRS, URO, ASIP (prc119f), DAGR, VIC3, and INC communications equipment.
  • Assumed signed responsibility of an brand new division and oilfield communications equipment valuing in excess of $500,000.

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9. Osha

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high Demand
Here's how Osha is used in Communications Technician Lead jobs:
  • Adhere to and follow OSHA and FRA rules and guidelines.

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10. NEC

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high Demand
Here's how NEC is used in Communications Technician Lead jobs:
  • Utilize course evaluations to determine effectiveness of training sessions and implement approved revisions to course materials as necessary to improve training.
  • Ordered equipment and parts necessary to perform equipment installation and maintenance.
  • Performed fiber optic splicing and connector installation.
  • Planed designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Complete installs and ensure that they are up to code based on current NEC, NESC, and OSHA regulations.
  • Install, reconnect add and/or change video products, phone, and internet services in compliance with National Electrical Code.
  • Diagnosed and resolved hardware/software connectivity issues to remote government sites for over 200 agencies in 159 counties statewide.
  • Pinpointed areas of malfunction and hindrance: Resolved issues with changes of service, disconnects and reconnects.
  • Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  • Use provided appropriate testing tools to resolve or redo the installations of the service if necessary.
  • Installed PC hardware and software to connect customers in accordance with established policies and practices.
  • Install and troubleshoot fiber and coax connections for TV, Internet, and phone products.
  • Performed all the duties of the Communication Technician II, when necessary.
  • Dig holes or trenches as necessary for equipment installation and access.
  • Test cable lines and equipment to NEC standards.
  • Assisted with changes of service and disconnections.
  • Spliced fiber strands and fusion connectors.
  • Perform disconnects and pre-wires for residential and business customers.
  • Assisted customers in wi-fi access, file transfers, connecting network capable devices and providing customer with security options and access.

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11. PCS

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high Demand

12. Setup

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high Demand

13. IP

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high Demand
Here's how IP is used in Communications Technician Lead jobs:
  • Maintained inventory for stationary antennas and maritime equipment parts, as well as documentations related to installation.
  • Maintained and operated secure data processing equipment Coordinated with distant-end technicians to solve line problems.
  • Build and maintain relationships using excellent customer service and anticipating their future needs.
  • Develop a comprehensive leadership development program that focused on solving critical business challenges.
  • Installed remote control units, and individual user wireless two-way communication equipment.
  • Support Video teleconference devices across multiple networks.
  • Configure wireless local area network (WLAN) or local area network (LAN) routers or related equipment.
  • Deployed to the Philippines, Thailand, and South Korea for joint nation/service training exercises and for humanitarian aid.
  • Deployed Solar winds Orion Performance Monitor, Cisco Works LMS, and Cisco ACS across multiple networks.
  • Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties.
  • Prepared parts, labor, and configuration cost analysis for use in preparing bids for equipment installation.
  • Received, fulfilled, and closed multiple service calls a day through a mobile device.
  • Ensured that customers were comfortable with properly operate and maintain tools and equipment.
  • Deployed 50+ Cisco Voice over IP phones; managed Cisco Call Manager.
  • Run CAT5 for efficient usage of IP Camera and compatible equipment.
  • Managed multiple networks, both personal and commercial.
  • Team Leader for VoIP Help Desk.
  • Piloted the first high potential leadership development initiative.
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  • Install computer peripherals (i.e.

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1 IP Jobs

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14. Test Procedures

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high Demand

15. Digital Voice

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average Demand

16. Service Calls

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average Demand
Here's how Service Calls is used in Communications Technician Lead jobs:
  • Maintained and restocked supplies as needed for my weekly service calls.

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17. Component Level

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average Demand
Here's how Component Level is used in Communications Technician Lead jobs:
  • Performed extensive maintenance on Avionics systems down to component level.

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18. Oversaw

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average Demand
Here's how Oversaw is used in Communications Technician Lead jobs:
  • Planned and oversaw installation of Iraqi Air Force Defense Network covering over 3 acres.

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19. Cat5

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average Demand
Here's how Cat5 is used in Communications Technician Lead jobs:
  • Added and Repaired Phone, Television, and Cat5e/ 6 wiring and outlets.
  • Perform installations of RF and Cat5 for network services.
  • Installed Cat5, Cat6, coax and fiber cables Installed Cisco routers Terminated communications rooms

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20. Company Vehicle

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average Demand
Here's how Company Vehicle is used in Communications Technician Lead jobs:
  • Maintained responsibility of company vehicle and equipment on a daily basis.
  • Take home company vehicle daily and manage it as needed.
  • Drive company vehicle in a safe and responsible manner.
  • Maintained coaxial network Sales of all products Drove and maintained company vehicle, excellent driving record, no accidents

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21. Telephone Services

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average Demand

22. Trouble Tickets

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average Demand

23. Verizon

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average Demand
Here's how Verizon is used in Communications Technician Lead jobs:
  • Provided technical customer service support in Verizon store.
  • Conduct LTE upgrades for T-Mobile, Verizon Wireless, Sprint and Samsung.
  • Action: Partnering with Verizon to review our SLAs and OLAs to improve the service on circuit outages.

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24. Cat6

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average Demand
Here's how Cat6 is used in Communications Technician Lead jobs:
  • Install, test and document cabling to include fiber,cat6, and coax for T3 circuits.

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25. Nesc

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average Demand

26. Communications Systems

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average Demand
Here's how Communications Systems is used in Communications Technician Lead jobs:
  • Support the instructional design and curriculum development for communications systems and satellite communications networks.
  • Installed and maintained Satellite communications systems L band, Ku band, C band, Iridium and Globalstar.

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27. UHF

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average Demand

28. PBX

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average Demand

29. VHF

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average Demand
Here's how VHF is used in Communications Technician Lead jobs:
  • Maintained and programmed 52 VBSS XTS 5000 UHF/VHF hand-held radios.
  • Repaired UHF, VHF, and HF radio equipment.
  • Performed maintenance and repair of shipboard communications equipment, including UHF, VHF and Satellite communications equipment and associated antenna systems.

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30. ERP

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low Demand
Here's how ERP is used in Communications Technician Lead jobs:
  • Created communications strategy to revamp/champion image of the Enterprise Architecture team as a more service-oriented, inclusive & collaborative organization.
  • Created, summarized and delivered change impact, stakeholder analysis and requirements gathering summaries for enterprise mobility.
  • Complied materials into PowerPoint to be presented to company representative for weekly critique.
  • Acted as interim enterprise community manager, site moderator and community advocate.
  • Read and interpret electrical schematics to install and/or repair equipment.
  • Designated communications lead for company-wide Enterprise Campaign.
  • Interpreted drawings, wiring diagrams, flow charts and written descriptions of the project requirements.
  • Reconfigured Enterprise level IP networks for Optimization and enhanced security posture with OSPF.
  • Lead ERP team to full implementation in less than 90 days.
  • Read and interpret blueprints and/or cabling diagrams.
  • Worked with product managers to gather new and existing enterprise application information/updates for technical manuals.
  • Directed cyber security, service desk support and enterprise service management operations.

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31. Vsat

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low Demand

32. Cctv

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low Demand

33. Site Surveys

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low Demand
Here's how Site Surveys is used in Communications Technician Lead jobs:
  • Performed site surveys, and ground routes.
  • Use commercial blue prints or do onsite surveys and provide materials, labor, and cost estimations for bid packages.

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34. Security Systems

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low Demand

35. New Technicians

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low Demand
Here's how New Technicians is used in Communications Technician Lead jobs:
  • Improved team building by training new technicians on proper procedures for completing tasks, ensuring quality productivity.

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36. Ansi

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low Demand
Here's how Ansi is used in Communications Technician Lead jobs:
  • Planned and implemented the inclusion of the technical communication function in the development team's transition to Agile development.
  • Provided excellent customer service and training for the new sales staff, which contributed to a successful transition.

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37. FCC

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low Demand
Here's how FCC is used in Communications Technician Lead jobs:
  • Performed all FCC Proof of Performance Test, and implemented all corrective actions to FCC standards.

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38. Ethernet

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low Demand
Here's how Ethernet is used in Communications Technician Lead jobs:
  • Install various computer peripherals such as Ethernet cards, sound cards, graphic cards and printers.

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39. Hand Tools

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low Demand

40. Communication Technician

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low Demand
Here's how Communication Technician is used in Communications Technician Lead jobs:
  • Lead Communication Technician Provide Level-1 technical support in Data Center environment.
  • Trained the majority of new communication technicians.
  • Provided technical support to other communication technicians.
  • Train communication technicians on a variety of maintenance activities; assists in the training and development of new employees.
  • Trained new Communication Technicians on installation and products to sell.
  • Supervised up to 4 Assistant Communication Technicians, oversaw jobsites, managed inventory, organized warehouse, performed several administrative duties.

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41. Communications Plan

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low Demand
Here's how Communications Plan is used in Communications Technician Lead jobs:
  • Updated communications plan and developed budget for purchasing new equipment, facilitating secure communications for ground and air missions.
  • Developed communications plan for department and projects.

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42. Radio Systems

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low Demand
Here's how Radio Systems is used in Communications Technician Lead jobs:
  • Implemented and managed the radio systems upgrade completing it under budget and on time.

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43. Business Customers

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low Demand

44. Electrical Safety Code

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low Demand

45. HF

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low Demand

46. Alarm Systems

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low Demand
Here's how Alarm Systems is used in Communications Technician Lead jobs:
  • Monitor all alarms received through automatic detection alarm systems; dispatch emergency units as appropriate.
  • Install, diagnose, repair of alarm systems working with alarm companies to ensure proper working condition.
  • Train clients in operating newly installed cable and smart boxes and alarm systems using technical manuals.
  • Maintained and tested fire alarm systems, voice and data systems.

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47. Nortel

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low Demand

48. Network Design

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low Demand
Here's how Network Design is used in Communications Technician Lead jobs:
  • Perform network design, implementation, Cisco switch and router configuration, and network management.

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49. Catv

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low Demand
Here's how Catv is used in Communications Technician Lead jobs:
  • Install and troubleshoot CATV, Internet, & Digital Phone Service (EMTA'S) for residential and commercial networks.
  • Performed installation of residential and business telephone, DSL cable, CATV, and high-speed internet service as needed.
  • Supervised the daily activities of the CATV installation technicians to ensure that work is completed correctly and efficiently.

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50. Technical Guidance

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low Demand

Communications Technician Lead Jobs

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20 Most Common Skills For A Communications Technician Lead

Internet

14.4%

Technical Support

14.0%

Fiber Optic

10.7%

Troubleshoot

8.4%

Customer Service

8.4%

Comcast

6.8%

Voip

3.6%

Communications Equipment

3.5%

Osha

3.3%

NEC

3.2%

PCS

3.0%

Setup

2.7%

IP

2.7%

Test Procedures

2.5%

Digital Voice

2.4%

Service Calls

2.2%

Component Level

2.2%

Oversaw

2.1%

Cat5

2.1%

Company Vehicle

2.1%
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Typical Skill-Sets Required For A Communications Technician Lead

Rank Skill
1 Internet 10.1%
2 Technical Support 9.9%
3 Fiber Optic 7.6%
4 Troubleshoot 5.9%
5 Customer Service 5.9%
6 Comcast 4.8%
7 Voip 2.6%
8 Communications Equipment 2.4%
9 Osha 2.3%
10 NEC 2.2%
11 PCS 2.1%
12 Setup 1.9%
13 IP 1.9%
14 Test Procedures 1.8%
15 Digital Voice 1.7%
16 Service Calls 1.6%
17 Component Level 1.6%
18 Oversaw 1.4%
19 Cat5 1.4%
20 Company Vehicle 1.4%
21 Telephone Services 1.4%
22 Trouble Tickets 1.3%
23 Verizon 1.2%
24 Cat6 1.2%
25 Nesc 1.2%
26 Communications Systems 1.2%
27 UHF 1.1%
28 PBX 1.1%
29 VHF 1.1%
30 ERP 1.1%
31 Vsat 1.1%
32 Cctv 1.1%
33 Site Surveys 1.0%
34 Security Systems 1.0%
35 New Technicians 1.0%
36 Ansi 0.9%
37 FCC 0.9%
38 Ethernet 0.9%
39 Hand Tools 0.9%
40 Communication Technician 0.9%
41 Communications Plan 0.9%
42 Radio Systems 0.9%
43 Business Customers 0.9%
44 Electrical Safety Code 0.9%
45 HF 0.8%
46 Alarm Systems 0.8%
47 Nortel 0.7%
48 Network Design 0.7%
49 Catv 0.7%
50 Technical Guidance 0.7%
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