Call Center Coordinator
Community Care of North Carolina Inc. job in Garner, NC or remote
The Call Center Coordinator is responsible for telephonic outreach and screening of identified members based on plan stratification for care management with a call center approach. Call Center staff also monitor for incoming calls, process referrals, and assist with any questions or needs identified. An experienced and energetic communicator, the coordinator is focused on deepening program participation as well as making members aware of CCNC (plan) programs and offerings. The Call Center Coordinator interacts with members, providers, and other staff to initiate program interventions, document activities, and refer risk appropriate members to professional staff according to protocols. The candidate for this position must have a disposition towards good customer service, be assertive without being aggressive, and always maintain a professional demeanor. The Call Center Coordinator will work remotely to cover the needs across the state. This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions
Conduct continual telephonic outreach to identified and referred members focused on engaging members with care management services.
Receive/retrieve and manage referrals from callers and/or data reports, linking members with care management needs as identified.
Complete and document member screenings tools and refer clinical needs to most appropriate clinical care management team member for assessment and follow up
Verify demographic information.
Send educational materials, Welcome Letters, and/or other resources to members, as necessary.
Assist to identify and address Social Determinant of Health needs.
Assist with guidance in scheduling medical appointments and transportation as needed.
Provide information on community resources.
Assist member with care coordination of resource needs and health care system navigation.
Provide culturally appropriate general education and information.
Meet monthly productivity and role expectations.
Complete all assignments within expected timeframes.
Perform other duties that assist in keeping the operations organized and functions as needed
Notify supervisor promptly of any issues with receiving or sending referrals, making timely care management assignments, or issues with carrying out any other duties assigned
Collaborate with the Care Team to address barriers and create efficiencies with processes
Abide by department guidelines, company policies, and HIPAA regulations
Perform all other duties as requested.
Attend departmental and corporate meetings.
Understand and uphold CCNC goals, objectives, and standards.
Qualifications
High School/GED.
Prior telephonic call center experience desired.
Minimum of two years previous work experience, preferably in a health care setting.
Healthcare experience and medical terminology knowledge highly preferred.
Bilingual preferred
Managed care experience a plus
Knowledge, Skills, and Abilities
Computer skills required including various office software and the internet; experience with MS Office software preferred.
Strong Initiative and Attention to detail.
Performance metric driven and productivity mindset.
Strong oral and written communication proficiency
Organizational and Time Management Skills
Strong Interpersonal and Critical Thinking Skills; Team-oriented
Resourceful - Able to shift strategy or approach in response to the demands of a situation.
Adaptable - Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
Motivational Interviewing Skills
Knowledge of Care Management Principles
Ability to work independently, multi-task, and to use sound judgment when needed.
Outgoing and energetic attitude; Respectful customer service skills
Ability to provide information in a manner that is culturally and linguistically appropriate
Knowledge of and experience working in member or clinical data systems
Working Conditions
The job environment is a home environment.
Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time and repetitive wrist motion.
The job environment can be intense as high volume, repetitive work is an expectation
Auto-ApplyCommunity Health Worker
Community Care of North Carolina Inc. job in Garner, NC
The Community Health Worker (CHW) position is a non-clinician role that works with the primary care health team as a multi-disciplinary team member as a link/liaison between the community and the primary care practices also known at Advance Medical Homes (AMH). CHWs will be intentional on carrying out community in-reach- bringing the community voice into the clinical setting. CHWs are trusted community members that share similarities with the community members they serve. The CHW will focus on improving access to AMHs by providing culturally appropriate health education, navigating social services, facilitating communication, providing direct services (health screenings, basic first aid, mental health first aid, informal counseling, translation and interpretation services), and advocating for the needs of the Medicaid population.
Community Health Workers may directly assist members in improving their ability to improve their health by going to members in their communities and meeting them physically, mentally and socially. They also help design and implement systems to ensure members have access, knowledge, resources, and support from the Care Team.
Essential Functions
Abide by CCNC Care Management department guidelines, CCNC company policies, and HIPAA regulations.
Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded.
Understand and uphold CCNC Mission, Vision, and Values.
Successfully complete and be able to demonstrate the CHW Core Competency Skills to include:
Communication
Interpersonal
Service
Capacity Building
Advocacy
Education
Outreach
Knowledge
Personal
Participate in community population-based initiatives that identify members out of care, enhance retention in care, empower self-management, and compliance with CCNC Care Management goals.
Participate and/or initiate community-based activities, including outreach to targeted populations to include selected chronic conditions, potential new members, and make referrals for healthcare and services.
Receive and document all referrals from various sources into the Care Management documentation platform.
Verify Medicaid eligibility and demographic information.
Provide information for access and coordination of resources.
Assist member with care coordination and health care system navigation.
Advocate for members.
Access and document in multiple EHR's to include Hospitals, AMH EHRs and CCNC care management platform.
Notify supervisor promptly of any issues with carrying out any duties assigned.
Attend departmental and corporate meetings, local and regional training, or other events as required.
Travel using personal vehicle will be required within the region and/or the state.
Perform other duties that assist in keeping the operations organized and functional.
Qualifications
High school diploma or GED required
2-year or 4-year degree in health-related field preferred
CHW Certification preferred (not required but must be obtained within 1 year after successful completion of orientation)
2-4 years minimum experience in a human services or health care setting with demonstrated knowledge of or ability work and/or within a targeted community
Bilingual in English and Spanish preferred
Maintain a U.S. valid driver's license with current auto liability insurance
Knowledge, Skills, and Abilities
Knowledge of and experience working in patient or clinical data systems
Knowledge of geographical community resources that you are applying for
Knowledge of state and federal benefits system
Knowledge of medical terminology
Computer skills required including various office software and the internet; experience with MS Office software preferred
Ability to apply motivational interviewing skills in your communication
Excellent communication skills - oral and written
Proficient motivational interviewing skills, teach back method, and other patient engagement and retention techniques
Organizational and time management skills
Sensitivity to diversity of cultures, language barriers, health literacy and educational levels
Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Ability to shift strategy or approach in response to the demands of a situation
Working Conditions
The job environment is a hybrid-environment to include community settings, AMH practices, and home environment.
Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur
Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time, lifting products >10 lbs., and standing long periods of time while at community events
Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices
Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds
Travel will be required within the region and/or the State
Auto-ApplyCommunications Specialist (Entry-Level)
Remote job
We're excited to share an upcoming opportunity (pending a contract award) and are building a pipeline of qualified candidates in advance. Hiring is expected to begin once the final award is confirmed, anticipated within the next 2-3 months. As a Communications Specialist (Account Executive), you'll contribute to projects across the research and execution phases, help design solutions, and make meaningful contributions to your team. You'll manage up and across teams, support client relationships, produce drafts of work, reports, and analyses, monitor changes in the environment that may affect client success, and ensure the quality and timeliness of client deliverables.
In this role, you'll be part of Palladian Partners, Altarum Enterprise's full-service marketing and communications team, where you'll work collaboratively to deliver innovative, high-impact solutions for our clients.What You'll Do
Participate in planning, research, writing, and strategy development
Draft high-quality correspondence, communication materials, reports, and other types of materials for internal audiences and clients
Communicate directly with clients and external partners to implement strategies and tactics
Draft project plans and track project activities, timelines, and quality reviews
Support social, paid, and traditional media outreach, including strategy, content development, and analytics
Support content creation by communicating ideas and working with integrated project teams of designers, writers, and digital strategists to develop creative and digital assets, including videos, websites, infographics, and more
Provide client service support with regular monitoring and reporting, managing timelines, proofreading, and client touchpoints
Collaborate with other team members to address challenges and solve problems proactively
Attend and contribute to meetings, including taking actionable notes in both internal and external meetings, handle scheduling and logistics
Participate in new business process including research and proposal preparation
Contribute to organic growth
What You'll Bring
Strong written and verbal communication skills
Excellent interpersonal and multidisciplinary project skills
Ability to work collaboratively on a team and with key stakeholders and clients
Action-oriented, organized, proactive, and adaptable approach to project coordination
Proven ability to meet deadlines and work on multiple projects simultaneously
Demonstrated attention to detail and commitment to customer service
Education and Experience
Bachelor's degree with 1-2 years of work experience
Master's degree or PHD a plus
Government contracting and/or agency experience preferred
Where You'll Work
Remote with occasional in-person collaboration days
If you're near one of our offices (Arlington, VA; Silver Spring, MD; or Novi, MI), you'll join us in person one day every other month (6 times per year) for a fun, purpose-driven Collaboration Day. These days are filled with creative energy, meaningful connection, and team brainstorming!
Non-local employees may be asked to join us on these days at an approved co-working space.
Work Eligibility & Requirements
Candidates must be currently eligible to work in the United States; sponsorship is not available.
All work must be performed within the continental U.S. for the duration of employment, unless required by contract.
Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager.
Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work.
Federal Clearance & Badge
Because this role supports federal clients, you'll need to complete a federal background investigation to determine your suitability for federal employment.
You may also be required to obtain an HHS Personal Identity Verification (PIV) Badge in addition to Palladian's standard background process.
Learn more about the federal suitability and PIV process here: ********************************************************************************************************************************
Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system. We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results. We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.
Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.
Auto-ApplyTechnical Project Manager
Remote job
We are seeking a highly organized and technology proficient Technical Project Manager to support and lead requirements gathering, Agile delivery, and project coordination across multiple technology initiatives within our Public Health Systems division. This role blends product management activities such as gathering business requirements and defining user stories with core project management responsibilities, including JIRA management, stand-up/sprint coordination, and cross-team communication. The ideal candidate can translate business needs into actionable development tasks, coordinate Agile workflows, and communicate clearly with technical teams, public health partners, and internal stakeholders. This position offers a strong growth path into senior technical project management or product management roles within a mission-driven, collaborative environment. Responsibilities
Product & Requirements Management
Lead discussions with clients, stakeholders, and internal teams to gather, refine, and document business requirements for new implementations and enhancements.
Translate requirements into Epics, User Stories, acceptance criteria, and process workflows.
Maintain and organize product documentation, including requirements, user journeys, and feature definitions.
Support creation and maintenance of PRDs, roadmaps, and traceability documentation as needed.
Project Coordination & Agile Delivery
Plan, schedule, and track project deliverables, sprints, and milestones.
Manage resource allocations and overall project financial forecasting
Own and maintain JIRA boards, including backlog grooming, prioritization, sprint setup, and work tracking.
Facilitate Agile ceremonies such as daily standups, sprint planning, sprint reviews, and retrospectives.
Monitor timelines, dependencies, and risks, escalating blockers when needed.
Document meetings, decisions, and follow-up actions to ensure alignment across teams.
Client and Stakeholder Support
Prepare updates, release notes, sprint summaries, and client communications.
Support demos, walkthroughs, and stakeholder presentations.
Respond to inquiries, document requests, and ensure clear routing to the appropriate technical or business team.
Technical and Operational Support
Collaborate with developers, QA, and DevOps to ensure requirements are fully understood and implemented correctly.
Participate in testing and validation activities to confirm acceptance criteria are met.
Assist in UAT coordination, release readiness checks, and post-launch activities.
Help triage issues, validate reported problems, and support Help Desk processes when relevant.
Reporting and Documentation
Prepare project status reports, milestone summaries, and performance metrics.
Maintain accurate documentation of requirements, deliverables, sprint outcomes, and project history.
Support cross-team reporting on progress, resource use, and upcoming priorities.
Qualifications
Bachelor's degree in information technology, Business Administration, Computer Science, Public Health, or related field (or equivalent experience).
Three to five years of experience in technical project management, product coordination, business analysis, or related hybrid roles.
Strong understanding of Agile delivery, backlog management, and software development workflows.
Ability to translate business needs into clear and actionable documentation (Epics, User Stories, acceptance criteria).
Excellent written and verbal communication skills across technical and non-technical audiences.
Proficiency with project management and documentation tools such as JIRA and Confluence.
Highly organized, detail-oriented, and comfortable managing multiple concurrent workstreams.
Preferred Skills
Experience working in environments using Drupal, Moodle, or other content/learning management systems.
Familiarity with interoperability standards, EHR workflows, or public health systems.
Exposure to Agile/Scrum methodologies or participation in Agile ceremonies.
Understanding of software environments (Dev, QA, UAT, Prod) and release cycles.
Ability to create process flows, wireframes, or technical documentation is a plus
Logistical Requirements
At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship.
Our organization requires that all work, for the duration of your employment, must be completed in the continental U.S. unless required by contract.
Must be able to work during eastern time unless approved by your manager.
Employees working remotely must have a dedicated, ergonomically appropriate workspace free from distractions with a mobile device that allows for productive and efficient conduct of business.
Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system. We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results. We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.
Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.
Auto-ApplyDirector Value Analysis
Remote job
What you will be doing:
The Value Analysis Director will be tasked with assessing function, cost, and utilization across the Clinical Spend landscape utilizing cost, quality, and patient outcome data to identify opportunities and facilitate Best Practice recommendations. This role is responsible for development of, and ongoing management of the Value Analysis process within a framework of quality and safety focusing on appropriate utilization of supplies and services. The Director must follow applicable organizational processes, and support the health systems' mission, vision, and strategic goals. This role will provide leadership, education, and support to key stakeholders both internal and external.
Responsibility #1 - 90%
Lead, direct, and oversee the Value analysis process
Responsible for development of, and ongoing management of the Value Analysis process within a framework of quality and safety focusing on appropriate utilization of supplies and services.
Follow applicable organizational processes, and support the health systems' mission, vision, and strategic goals.
Partner with Senior Leadership, (VP Supply chain, CMO, CFO) to identify key stakeholders in the process.
Initiate and maintain key stakeholders' relationships to achieve highest level of engagement.
Establish multidisciplinary Value Analysis teams based on input from key stakeholders.
Provide leadership, education, and support to the Value Analysis staff.
Prep Value Analysis team members on their roles and responsibilities as members of the team.
Engage Value Analysis Committee Chairpersons with meeting prep and ongoing follow-up.
Facilitate consensus among clinical stakeholders, determine and resolve barriers and complete follow up as needed.
Review clinical spend landscapes, Spend Advisor, enterprise resource planning (ERP) reports and new item reports to identify opportunities.
Review and revise Value Analysis/Supply Chain processes as needed.
Coordinate product evaluations and manage Item add requests.
Identify utilization and waste reduction opportunities.
Collaborate with Supply Chain team in support of the Value Analysis function.
Partner with clinicians and end users to pursue opportunities for contractual negotiations with Suppliers.
Responsible for developing meeting agendas, data presentations, and manage project plans.
Communicate Value Analysis activities, results, and decisions throughout the enterprise.
Escalate barriers and celebrate success through the Executive Value Analysis Steering Committee.
Support the Cost Reduction efforts of the organization
Collaborate with team to, financial and strategic goals of the organization
Responsibility #2 - 10%
Be an active participant in the Nexera Value Analysis Team.
Support and assist Nexera Team members in orientation and onboarding
Adhere to Nexera Value Analysis team core competencies
Required Qualifications
Work Experience:
Years of Applicable Experience - 7 or more years
Education:
Bachelors (Required)
Required Certifications/Licensing
CVAHP within 2 years of hire
Preferred Qualifications
Skills:
Excellent communication skills
Executive Presence
Clinical Experience
Progressive Leadership
Microsoft Off
Experience:
8+ years combined clinical experience in a procedural or critical care hospital setting with knowledge of products, services and procedures that affect patient care and outcomes.
Management experience required. Progressive leadership preferred.
Experience in analyzing healthcare processes toward improving patient outcomes.
Education:
Bachelors in a clinical field
RN
Master's degree preferred
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: Travel 21-40% within the US
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyData Science Intern
Remote job
What you will be doing:
This position will have responsibility for supporting the data scientist team with product development and model research and development. Apply knowledge of statistics, programming, data modeling, and other mathematical techniques to recognize patterns, identify opportunities, pose business questions, and make valuable discoveries leading to prototype development and product improvement. This individual will be responsible for supporting analyses alongside a Data Scientist and Product Engineer as well as the development and deployment of machine learning models. This individual may be expected to execute complex tasks under the guidance of these senior team leaders and be able and willing to gain proficiency with new methodologies over time. Work with product engineers to translate prototypes into new products, services, and features and provide guidelines for large-scale implementation.
Key Responsibilities
Responsibility #1- 60%
Data Preparation and Analysis
• Work with clients, client operations and development staff to acquire, assemble and prepare datasets for
analytic projects, leveraging knowledge of project and query process to inform the structure of those datasets
• Conduct analysis and derive insights from unexpected findings, adjusting work process as needed to maximize the research value of each project
• Interpret findings and present outcomes to rest of team
Responsibility #2 - 25%
Methodology design and development
• Participate in data exploration and conceptual design for strategic initiatives
• Work with Data Scientist and Product Engineer in defining and documenting methodologies based on insights from data analysis
• Interact with beta client users to understand their experience with the methodology and incorporate feedback into updates and revisions, where required
Responsibility #3 - 10%
Product development implementation
• Work with TPMs and product team to implement methodologies developed
• Work with TPMs and product team to assist with documentation of methodologies
• Support, where necessary, the development team in validating that methodologies have been implemented correctly in production
Responsibility #4 - 5%
Knowledge Sharing
• Share and teach methodologies and approaches with other clients, using presentations and informal discussions
Provide mentoring and training to peers
Required Qualifications
Work Experience:
Years of Applicable Experience - 0 or more years
Education:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
• Coursework around Statistics, Machine Learning
• Proficient in Phython
• Healthcare data analytics
Experience:
• Major healthcare datasets (EHR, claims or billing data)
• Expertise in relational databases
Education:
Rising junior or senior in Bachelor's degree program; MBA
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $52,000 - $78,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplySenior Analytics Engineer - BI & Data Visualization
Remote job
Altarum | Data & AI Center of Excellence (CoE) Altarum is seeking a Senior Analytics Engineer - BI & Data Visualization to serve as the “last-mile translator” between advanced data systems and the decision-makers who rely on them. In this pivotal role, you'll turn raw data pipelines, evaluation outputs, causal inference models, and ML predictions into trusted, actionable insights for federal and state partners.
If you love semantic modeling, BI design, dbt craftsmanship, and telling complex stories with data, this role puts you at the center of Altarum's insight delivery ecosystem.
What This Role Blends
Analytics Engineering (dbt, SQL, semantic modeling) Data Visualization Leadership (Power BI, UX, narrative design) ML & Evaluation InterpretabilityShared-services enablement across all Altarum divisions
You will set the standards, build the templates, and create the reusable metrics that power insights organization-wide.What You'll Do
Own dbt projects across public health, behavioral health, Medicaid, maternal/child health, and SDOH domains.
Create and manage semantic models, data contracts, macros, and versioned transformations.
Define and govern reusable metrics: dimensions, denominators, time logic, risk adjustment, and composite measures.
Build star schemas and conformed dimensions optimized for Power BI, including RLS and deployment pipelines.
Work closely with Data Platform Engineers to ensure pipelines are analytics-ready and performant.
Data Visualization & Storytelling
Lead design and delivery of executive-ready dashboards using Power BI, with strong UX and accessibility (Section 508).
Build dashboards in Power BI (primary) with optional support for Tableau/Looker.
Translate complex methods-equity stratifications, quasi-experimental results, small-area estimation, NLP outputs-into policy-ready visuals.
Create ML explainability dashboards (SHAP, LIME, bias metrics, drift/calibration).
Partner with creative and UX teams to produce visually compelling and context-appropriate designs.
Quality, Governance, & Standards
Implement rigorous validation and BI QA (dbt tests, performance testing, dashboard monitoring).
Maintain a centralized metrics catalog, semantic dictionary, and visualization standards.
Manage BI versioning, documentation, and data lineage in alignment with federal requirements.
Develop Power BI themes, navigation patterns, KPI templates, and reusable dbt + BI starter projects.
Enablement & Scale
Develop and deliver training for Analytics Engineering and BI best practices.
Provide pairing sessions, workshops, and visualization coaching across divisions.
Publish accelerator packages (dbt bundles, semantic models, Power BI templates) to improve delivery speed.
Instrument BI usage analytics and run structured feedback cycles with stakeholders.
Success Metrics (KPIs)
Time-to-dashboard ≤ 4 weeks from modeled data to stakeholder review
Dashboard adoption, usage, and stakeholder satisfaction
Increased metric standardization and catalog coverage
Reuse of templates and semantic models across ≥3 divisions
What You'll Bring
5-8 years as an Analytics Engineer, BI Lead, or similar role
Strong proficiency in SQL and dbt (models, tests, macros, documentation, CI/CD)
Mastery of Power BI, including DAX, Power Query (M), semantic models, dataflows, RLS, and deployment pipelines
Strong experience with data modeling, dimensional design, and performance tuning
Ability to present analytics solutions and incorporate customer feedback
Strong Git workflows, code review, and documentation discipline
Preferred:
Familiarity with public health or Medicaid/Medicare domains and equity or evaluation methods
Experience integrating ML outputs into dashboards (SHAP, drift, feature importance)
Python/R for analysis or geospatial mapping (ArcGIS/QGIS)
Knowledge of FHIR-to-analytics models, USCDI+, or TEFCA concepts
Experience with AWS-based data sources (Redshift, Athena, S3/Parquet) or Databricks/Snowflake
Experience developing BI/analytics training or design systems
Power BI for Government experience (strongly preferred, not required)
Logistical Requirements
At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship.
Our organization requires that all work, for the duration of your employment, must be completed in the continental U.S. unless required by contract.
If you're near one of our offices (Arlington, VA; Silver Spring, MD; or Novi, MI), you'll join us in person one day every other month (6 times per year) for a fun, purpose-driven Collaboration Day. These days are filled with creative energy, meaningful connection, and team brainstorming!
Must be able to work during Eastern Time unless approved by your manager.
Employees working remotely must have a dedicated, ergonomically appropriate workspace free from distractions with a mobile device that allows for productive and efficient conduct of business.
Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system. We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results. We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.
Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.
Auto-ApplyCorporate Counsel I - Privacy & AI
Remote job
What you will be doing: Working under the direction of the Chief Privacy Officer, the Corporate Counsel I (Privacy) supports Premier's regulatory compliance with U.S. privacy and AI regulations, with secondary responsibility for key E.U. frameworks as applicable.
Serving alongside Privacy Counsel I, this attorney will be one of the primary points of contact for practical, risk-based regulatory advice on the use of personal information and AI governance across the enterprise. The role partners cross-functionally to continuously improve, operationalize, and evolve Premier's privacy and AI regulatory governance programs with a focus of translating legal requirements into scalable processes-including privacy and AI impact assessments, DSAR workflows, monitoring of online privacy and AI regulatory requirements, and privacy agreement creation and review. The attorney also proactively monitors and interprets recent and forthcoming regulatory developments to assess impact and preemptively incorporate applicable requirements into company policies, practices, procedures, and training.
The ideal candidate is a proactive, business-minded attorney who enjoys building compliance programs and processes, works well independently but also collaboratively, and provides clear, decisive recommendations. They thrive in a fast-paced, complex environment and collaborate effectively with senior management, IT/security, business teams, vendors, customers, and outside counsel. Strong judgment and familiarity with evolving U.S. and E.U. privacy and AI regulatory landscapes are essential, with an interest in helping scale Premier's maturing AI governance program over time.
Key Responsibilities
Responsibility #1 - 90%
· Support Premier's regulatory compliance with applicable privacy and AI laws, including proactively monitoring and interpreting developing laws, regulations, and industry updates.
· Provide practical, risk-based counsel to the business on compliance with U.S. privacy and AI requirements, with secondary responsibility for EU frameworks as applicable.
· Conduct privacy and AI impact assessments, support and manage data subject requests, help operationalize privacy processes and requirements, and coordinate with relevant third-party privacy vendors.
· Contribute to the maintenance and development of Premier's privacy and AI compliance policies and procedures, incorporating applicable regulatory requirements into scalable processes.
· Assist with privacy incident investigations, response, notice, and regulatory reporting, partnering with internal stakeholders and external parties as needed.
Responsibility #2 - 10%
· Assist with privacy-related contract negotiations and support review of third-party privacy terms-such as data processing agreements, business associate agreement privacy provisions, and standard contractual clauses.
· Contribute to the development of enterprise privacy and AI governance training by providing regulatory guidance and helping to ensure accuracy and alignment with applicable laws.
Required Qualifications
Work Experience:
Years of Applicable Experience - 5 or more years
Education:
Juris Doctorate (Required)
Preferred Qualifications
Skills:
· CIPP/US, CIPP/E, CIPM, AIGP (strongly desired)
· Experience operationalizing privacy processes and supporting privacy program implementation
· Business experience translating regulatory requirements into practical, scalable policies and processes
Experience:
· Proven experience in U.S. privacy laws (consumer state laws, health data state laws, HIPAA, DOJ Final Rule), with familiarity with key EU frameworks such as GDPR & ePrivacy Directive.
· Understanding and demonstrated knowledge of emerging U.S. and EU AI laws (i.e., CA transparency and CO AI Act, etc., EU AI Act & Digital Omnibus) and the ability to apply them to business operations.
· Demonstrated ability to independently interpret and apply regulatory requirements to business operations and product development.
· Hands-on experience supporting the development or enhancement of privacy governance structures, including procedures, ROPA, DSARs, PIAs, and related governance workflows.
· Drafting and negotiating privacy- and AI-related terms in agreements (e.g., DPAs, SCCs, and privacy provisions within BAAs and vendor contracts).
· Experience supporting privacy incident and breach investigations, notifications, and interactions with impacted entities and regulatory bodies.
Additional Job Requirements
· Attention to detail
· Proactive mindset with strong organizational and time management skills and ability to operate independently and collaboratively
· Ability to use standard office software and learn internal platforms (i.e., ServiceNow, Outlook, etc.)
· Ability to communicate effectively with audiences in person and in electronic formats.
· Day-to-day contact with others
Working Conditions
· Remote
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyDirector, Customer Success
Remote job
What you will be doing:
Given our business model, where our customers have recurring contracts for cost and clinical technology and services, Customer Success is vital to long-term profitability. We will not be successful unless our customers are receiving value from our technology and services. As such, the director will own driving success for an assigned subset of our largest strategic members (i.e., top revenue, highly penetrated accounts). This role includes responsibilities for the Customer Success member activities (e.g., adoption, advocacy, retention, account plan development, customer satisfaction, frequent cadence with stakeholders and economic buyers etc.) and outcomes (revenue growth through expanding technology/consulting, building multi-threaded relationships at mid and C-suite levels, documented and validated ROI/Value for each account, meeting/exceeding renewal rate goals) for their assigned accounts. This position will ensure a subset of our largest, strategic members are maximizing the value of the Premier relationship, with a significant focus on understanding each accounts strategy, areas for improvement (Financial & Quality) market drivers and positioning Premier's solutions.
Key Responsibilities - 100%
Relationship development and growth - executive & functional stakeholders
Renewal rate with increase in contract dollars versus a write down
ROI/Value that the customer can articulate when asked
Revenue/Bookings goals
Net Promoter Score (economic buyer and other stakeholders) for accounts served
Work and function as an integral part of Premier's member facing teams which includes business units, sales, group purchasing, product, marketing and advisory services - working to ensure that members will be successful in an era of healthcare reform integration and beyond.
Required Qualifications
Work Experience:
Years of Applicable Experience - 7 or more years
Education:
Bachelors (Required)
Preferred Qualifications
Skills:
Competencies in understanding a broad range of healthcare industry challenges, account management, healthcare technology clinical and/or financial, and a track record of hands-on experience of meeting/exceeding goals.
Experience:
Consulting
Business Intelligence
SaaS
Education:
Masters
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: Travel 1-20% within the US
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplySpecialist Pursuit Support (RFP Management)
Remote job
What you will be doing:
As a Pursuit Support Specialist, you will be joining a high-volume, high-performing sales operations team supporting over 6 business units and more than 35 teams - representing more than 50 (
and growing
) unique technology and advisory offerings. You will be responsible for supporting the net-new sales and retention process by driving results, meeting deliverables, and delivering compelling winning materials to our customers.
You will be partnering and working in lockstep with customer-facing sellers, sales leadership, and account managers to support and coordinate the many activities and deliverable production efforts that go into closing a deal at Premier. These can include but are not limited to:
Proposal and RFx development and management (heavy focus)
Technical/security questionnaire fulfillment
Internal project management and quality control for sales-related pitches and presentations (working in close collaboration with the team's graphic designer(s)
Responses to requests for miscellaneous information from the customer.
In order to be successful in this role, you should be able to:
Understand and maintain alignment on the defined pursuit strategy, ensuring that strategy remains intact and consistent throughout the lifecycle of the pursuit.
Engage and collaborate closely with our many diverse SME's and cross-functional teams to coordinate their efforts, providing them with clear direction on what is needed and when - as such, strong relationship management and people skills are critical to success in this role.
Run a clean and smooth RFx/Proposal process
Perform editorial quality control on deliverables and have very strong attention to detail abilities.
The ability to work and thrive in a fast-paced and deadline-driven environment.
Your day-to-day will include a wide range of activities in support of the sales cycle: Early-stage proposal management and analysis of RFx requirements and compliance needs through subsequent review stages to final execution, proposal writing/editing, overall coordination of the deliverable management process and oversight over the production, quality control and final delivery.
Capturing and re-purposing content from team RFx submissions and other relevant go-to-market materials for future use is a core responsibility for this role - as is playing your part in maintaining the integrity and accuracy of the large volume content library by working with your team members, internal stakeholders and independently to keep all materials up to date.
Key Responsibilities
RFx/Proposal/Sales Deliverable Management- 60%
Evaluates and analyzes requirements document(s).
Develops deliverable outline and compliance matrix (for RFx's) to track requirements throughout the full lifecycle of the proposal process.
Work with the technical teams and SMEs to translate highly technical requirements and information into clear messaging and content to produce compelling, responsive and superior quality RFxs, proposals, technical questionnaires, pitches and SME presentations.
Develops RFx management plans - including internal proposal calendars, writers' templates, etc.
Conducts kick-off meetings with internal and external contributors - including collaborating partners, 3rd party subcontractors and primes.
Executes and drives all review cycles.
Writes and controls document drafts, versioning, manages writer's contributions and changes, prepares proposal document for final submission.
Setting up, maintaining, and completing tasks/activities in the CRM system.
Supports additional projects requiring writer, proposal or RFx expertise and guidance as assigned.
Content Management - 40%
Capture and repurpose content and materials from submissions
Maintain integrity and accuracy of standard approved language and associated collateral within large volume content management tool and associated libraries
Partner with internal SMEs to maintain up to date product information and functionality related content and materials
Maintains inventory and accuracy of any assigned proposal templates
Required Qualifications
Work Experience:
Years of Applicable Experience - 2 or more years
Education:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
Relationship Management/People Skills
Attention to Detail and Quality Control
Organization and Project Coordination/Management
Experience:
1-3 Years in:
Sales Support
Project Management
Proposal/RFx Development and Management
MS Word/PowerPoint/Excel preferred
Salesforce experience a plus
Proposal Automation software a plus
Education:
Bachelor's Degree
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: Travel 1-20% within the US
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $62,000 - $93,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyMember Care Coordinator
Community Care of North Carolina Inc. job in Raleigh, NC or remote
The Member Care Coordinator position is a non-clinician role that works in collaboration with the Care Management staff and/or quality improvement staff to support the multi-disciplinary team approach of patient care by meeting key performance indicators (closing care gaps, reducing hospitalizations, readmissions, ED utilization, and PMPM costs) and other organizational mandates as designated. The Member Care Coordinator may work remotely within regions to cover the needs across the state and/or may work on site at CCPN practices.
Member Care Coordinators may directly assist members in improving their ability to improve their health outcomes. They also help design and implement systems to ensure the smooth operation of office functions and to support the Care Team.
Member Care Coordinators may also work directly with assigned practices to assist them in addressing care gap closure under the direction of Provider Relations Representatives.
This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions
Receive and document all referrals from various sources into the Care Management documentation platform
Verify eligibility and demographic information
May complete Health Risk Screenings as needed
Assist with mailing of educational materials, consent forms or other documents to the member as necessary
Assist with referrals on behalf of the Care Management team
Provide information for access and coordination of resources
Assist member with care coordination and health care system navigation
Provide culturally appropriate health education and information
Provide general education and social support
Advocate for members
Identify care gaps and perform outreach to members in attempt to close gaps as requested
Assist practice to submit supplemental data to health plans to provide documentation of gap closure as requested; assist with scheduling medical appointments and transportation as needed
Assist to address with Social Determinants of Health as needed
Access multiple EHR's to obtain and upload into the care management platform
Access to Hospital/Data or Electronic Medical Record system will be required, as necessary
Notify supervisor promptly of any issues with carrying out any duties assigned
Adhere to CCNC Privacy and Security policies to ensure that patient and company data is properly safeguarded
Abide by department guidelines, company policies, and HIPAA regulations
Perform other duties that assist in keeping the operations organized and functional
Attend Departmental and corporate meetings, local and regional training, or other events as required
Understand and uphold CCNC goals, objectives, and standards
Travel using a personal vehicle will be required within the region and/or the State
Qualifications
High school diploma or GED required; or Licensed Practical Nurse
2-4 years minimum experience in a health care setting required
2- or 4-year degree in health-related field preferred
Bilingual preferred
Maintain a valid driver's license with current auto liability insurance
Knowledge, Skills, and Abilities
Knowledge of and experience working in patient or clinical data systems
Computer skills required including various office software and the internet; experience with MS Office software preferred
Knowledge of state and federal benefits system
Excellent communication skills - oral and written
Proficient Motivational Interviewing skills
Organizational and time management skills
Sensitivity to diversity of cultures, language barriers, health literacy and educational levels
Knowledge of medical terminology
Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Able to shift strategy or approach in response to the demands of a situation
Working Conditions
The job environment is primarily an office or home environment.
Multiple contacts are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur
Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time
Must be able to utilize office equipment, computer, keyboard and phone with or without assistive devices
Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds
Travel will be required within the region and/or the State
Auto-ApplyGrowth Program Manager MedSurg
Remote job
What you will be doing:
The MedSurg Growth Account Manager plays a pivotal role in driving strategic growth across our enterprise and mid-market medical-surgical (MedSurg) Continuum of Care (CoC) portfolio, with a specific focus on the long-term care (LTC) and behavioral health (BH) verticals. Reporting to the VP LTC/BH Field Sales, this individual will be responsible for expanding member utilization of contracted MedSurg suppliers, identifying new opportunities, and deepening our relationships with existing healthcare providers around maximizing value and savings. Growth Program Managers are responsible for accessing relevant data sets, completing required analyses to identify insights, secure commitment from clients/suppliers, and mechanizing the reporting and audit process of the program's success.
• Manage multiple growth programs across external stakeholders
• Articulate program value and secure buy-in from both members and the LTC/BH sales team
• Mechanizing accountability and follow through
Key Responsibilities
Responsibility #1- 50%
Program Management
Own the planning, execution, reporting, and oversight of identified MedSurg growth programs within the CoC LTC/BH portfolio.
Build strong supplier understanding of current MedSurg contracts and foundational supplier relations with those firms, including but not limited to MedLine, McKesson, Henry Schein, Performance Health, and Cardinal Health
Articulate programmatic opportunities to leaders to ensure program buy-in
Access data sets relevant to each program
Execute on program priorities and growth drivers
Monitor and report on program progress and results
Responsibility #2 - 40%
Sales and Account Management
Act as subject matter expert working in the field/remote home office with the Regional Mangers, cultivating new business as well as managing existing member business (travel
Work cross-functionally to manage key relationships and secure commitment to key programs
Respond to clients quickly and correctly to ensure opportunities are actioned or escalated
Utilize knowledge of CoC contracts, suppliers, and distribution agreements in the capacity of a subject matter expert to CoC LTC/BH clients
Responsibility #3 - 10%
Administrative
Mechanize MedSurg accountability and follow through from roster management to supplier attachment
Update tracking tools and administrative reports such as CRM, etc.
Understand and document goals/objectives to help align relevant programs
Understand organizational structure and all product offerings
Complete office work as needed (e.g. submitting monthly expenses, booking appointments and travel, etc.)
Required Qualifications
Work Experience:
Years of Applicable Experience - 5 or more years
Education:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
Business Analytics
Program / Project Management
Relationship Management
Experience:
MedSurg supplier or distributor contract connection expertise with a major GPO
5+ years of experience in sales
3+ years of experience in MedSurg
Account management in a matrixed organization
History of managing complex MedSurg programs to drive growth
Education:
Bachelor's degree
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: Travel 1-20% within the US
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $90,000 - $150,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyVisual & Multimedia Designer
Remote job
We're excited to share an upcoming opportunity (pending a contract award) and are building a pipeline of qualified candidates in advance. Hiring is expected to begin once the final award is confirmed, anticipated within the next 2-3 months. As a Visual & Multimedia Designer (Sr. Account Executive - Creative), you'll make substantive contributions across the strategy and execution phases of projects. You'll apply your expertise in visual design and other creative disciplines to develop efficient, effective solutions, ensure high-quality work, and contribute meaningfully to your team. You'll manage up, down, and across teams to accomplish work and help sustain client relationships at the appropriate level.
In this role, you'll join Palladian Partners, Altarum Enterprise's full-service marketing and communications team, collaborating with colleagues across disciplines to deliver innovative, high-impact solutions for our clients.What You'll Do
Contribute substantively to planning, research, and strategy development for creative projects
Consistently produce high-quality designs, correspondence, materials, reports, and other types of information for internal audiences and clients
Research and analyze industry and competitor trends and provide insightful recommendations to team and client
Contribute substantively to content creation by communicating ideas and working with integrated project teams of strategists and writers to develop assets, including fact sheets, animations, videos, websites, infographics, and more
Track assignments and project activities to meet deadlines
Collaborate with other team members to address challenges and solve problems proactively
Attend and contribute to meetings, including taking actionable notes in both internal and external meetings
Participate in new business process including research and proposal preparation
Contribute to organic growth
What You'll Bring
Strong written, verbal, and visual/multimedia communication skills
Ability to work collaboratively on a team and with key stakeholders and clients
Action-oriented, organized, proactive, and adaptable approach to project management
Proven ability to meet deadlines and work on multiple projects simultaneously
Demonstrated attention to detail and commitment to customer service
Education and Experience
Bachelor's degree with 3+ years of work experience in visual & multimedia design
Master's degree or PHD a plus
Government contracting and/or agency experience strongly preferred
Familiarity with federal accessibility standards for digital products a plus
Animation and multimedia/video experience preferred
Where You'll Work
Remote with occasional in-person collaboration days
If you're near one of our offices (Arlington, VA; Silver Spring, MD; or Novi, MI), you'll join us in person one day every other month (6 times per year) for a fun, purpose-driven Collaboration Day. These days are filled with creative energy, meaningful connection, and team brainstorming!
Non-local employees may be asked to join us on these days at an approved co-working space.
Work Eligibility & Requirements
Candidates must be currently eligible to work in the United States; sponsorship is not available.
All work must be performed within the continental U.S. for the duration of employment, unless required by contract.
Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager.
Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work.
Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system. We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results. We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.
Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.
Auto-ApplySenior Staff Accountant Premier Insurance
Remote job
What you will be doing:
This position reports to the Controller and is an integral part of all aspects of an insurance entity's finance department.
This position requires the development of timely and accurate routine accounting and financial reporting. Responsibilities will include, but are not limited to, managing the full accounting cycle, including general ledger maintenance, journal entries, reconciliations, and month-end and year-end close processes. Additionally, this position will be responsible for preparing financial statements in accordance with Generally Accepted Accounting Principles (GAAP) and quarterly and annual NAIC statutory financial statements.
The position is responsible for creating journal entries, reconciling balance sheet accounts, investigating/resolving reconciling items and making recommendations relative to accounting of assets, liabilities and expenditures.
This position demands a strong understanding of insurance accounting principles and an ability to balance the demands of multiple deadlines and to adjust priorities when required to achieve those deadlines.
The individual must possess strong business acumen and professionalism to internal and external customers. This position must exercise independence in managing workload while exercising good judgment about elevating questions or key issues, as required.
Key Responsibilities
Accounting & Financial Reporting - 65%
Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data.
Prepare and post journal entries for all transactions, preparation of financial statements, supporting schedules, and reconciliations.
Assist in compiling and reviewing financial statements in accordance with GAAP.
Analyze budget-to-actual variances and provide explanations to management for significant differences.
Oversee investment transactions, wire transfers, and cash management activities in coordination with banking institutions.
Work with finance and claims teams to ensure alignment and data integrity across reporting functions.
Assist with the preparation of quarterly and annual NAIC financial statements and other regulatory compliance activities.
Accounts Payable - 25%
Oversee invoice processing, vendor payments, and reconciliation of AP accounts to ensure accuracy and timeliness.
Prepare and distribute manual checks on a biweekly basis, ensuring compliance with internal controls and payment schedules.
Maintain effective communication with vendors to resolve payment issues, discrepancies, and inquiries.
Identify and implement enhancements to streamline AP workflows and reduce processing time.
Additional Duties - 10%
Participate in year-end audit assistance, process improvement initiatives, staff training assistance and department meetings.
Other duties may be assigned.
Required Qualifications
Work Experience:
Years of Applicable Experience - 4 or more years
Education:
High School Diploma or GED (Required)
Required Certifications/Licensing
Bachelor's degree in accounting or finance related
Preferred Qualifications
Skills:
Month-end close
Journal entries
Financial analysis
Financial statements
Excellent analytical, documentation and communication skills
Proficiency in Microsoft Excel and experience with Sage Intacct (preferred)
Experience with Workday
Preferred Experience:
Insurance accounting experience, including strong understanding of insurance accounting principles and financial practices
Ability to work under pressure and meet deadlines
Ability to excel in a smaller organization and a remote working environment
Education:
CPA preferred
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $72,000 - $120,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyCDS Intake Speciallist
Remote job
What you will be doing:
First point of contact for network providers, physicians, and members. Responsible for processing incoming prior-authorization requests via phone, fax and web while ensuring that both internal and external customers receive a level of service that exceeds their expectations. Intake Specialist will utilize two methods of communication (inbound and outbound) calls and written correspondence. Must respond to and resolve questions and problems from network providers, imaging centers/facilities, members, and referring providers. Intake Specialist also receives inbound calls on follow-up to existing authorization request either in process or processed.
Key Responsibilities
Receive/process authorization request intake via phone, fax and/or web
Collect and transfers non-clinical data
Acquire structured clinical data
Review authorization request for completeness of information
Verify eligibility
Verify physician and rendering facility participation
Initiate an online authorization based on information received
Submit cases for second level review if medical necessity cannot be established
Provide customer service to callers following-up on existing authorization request either in process or processed
Perform functions according to client program design
Perform other duties/functions as director from Supervisor
Required Qualifications
Work Experience:
Years of Applicable Experience - 0 or more years
Education:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
Data Entry
Customer service
Detail oriented
Strong written and verbal skill
Experience:
1 year of applicable experience (e.g. prior experience in medical, healthcare, and/or contact center setting)
Education:
High School Diploma or GED
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $42,000 - $63,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyUser Experience Content Intern
Remote job
What you will be doing:
As a User Experience Content Intern, you will work with industry leading tools and professionals to develop member centric Online Help and Knowledge Base documentation that supports member utilization, fosters adoption, and provides comprehension of Premier Solutions.
This internship:
Enhances and clarifies the One Premier brand experience (both customer based and internal).
Meets with course SMEs, content owners, and product directors to identify needs and priorities.
Develops and deploys relevant content that serves the stated need of a given project and its audience.
Reviews and edits content for brand application and clear articulation of meaning and process documentation.
Key Responsibilities
Content Creation - 80%
Review and edit Knowledge Base content
Publishing Knowledge Base content to Salesforce and other designated outputs
Creation of still images and other content for use in solution documentation
Project management within MadCap Flare, following best practice guidelines in organization and file naming
Standards / Strategy - 10%
Maintain an up-to-date repository of media standards for internal use.
Collaborate with team members during the project lifecycle to ensure the integrity of the solution is maintained through the composition of mockups/prototypes.
Project Management - 10%
Meeting with content SMEs, content owners, collaborating with content team members to identify needs and priorities.
Manage project milestones, deadlines, and schedules for assigned projects, keeping the teams up to date with progress and decisions from concept through project completion.
Management of multiple projects at a time and keeping within given deadlines
Required Qualifications
Work Experience:
Years of Applicable Experience - 0 or more years
Education:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
MadCap Flare or similar CMS
Content design and workflow
Clear articulation and proficiency in English with the ability to write professionally
Experience:
Working knowledge of Cascading Style Sheets (CSS)
Techsmith SnagIt
Salesforce
Microsoft Office Suite
Education:
Currently enrolled in a technical writing, creative or educational degree program that focuses on at least one of the following:
Development of content through a Content Management System (CMS)
Content creation and editing with a solution such as MadCap Flare
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $52,000 - $78,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyMedical Director/Primary Care Physician
Community Care of North Carolina Inc. job in Raleigh, NC
General Summary of Duties: The Medical Director will lead and oversee our healthcare organization's clinical operations and plays a crucial role in ensuring the delivery of high-quality patient care within the Company's value-based care model ACO programs. This position will also chair the Physician Advisory Board and work with management in recommending medical policies and patient care policies. The Medical Director will serve as a member of the senior leadership team and works collaboratively ensuring clinical operations are integrated and align with the Company's strategic goals and business objectives. This position will start initially in a dual role working in a clinical part-time role in one of Med First's clinics and part time in the Medical Director Role. As Med First continues to grow, this role will be expanded to a full-time Medical Director position.
Reside or plan to relocate to North Carolina, to an area with a Med First clinic location. This role is remote and in one of Med First's Clinics, 2 days a week.
Administrative Responsibilities:
Provide clinical leadership and oversight to ensure the delivery of excellent clinical services.
Utilize specialized knowledge to guide and support the clinical team in providing comprehensive care - with special attention to Quality metrics, value based care and working closely with the Quality Director and department.
Works to ensure that ACO quality gaps and shared savings objectives are being achieved at the clinic level
Developing and amending medical policies - ensure effective education and communication of all policies and procedures to current and new providers
Working closely with the Directors of Operations, advise on medical/clinical issues, supervision of Advanced Practice Providers, development of operational policies and procedures, respond to patient concerns, complaints or incidents, assist with interviewing and selection of provider candidates.
Ensures that clinical operating metrics are being adhered to and achieved within the clinic level.
Attend monthly Compliance Committee meetings, lead Physician Advisory Board, monthly review of provider charts, ensure operational/clinical protocols align with financial and compliance guidelines.
In conjunction with senior management and the Physician Advisory Committee, he / she will recommend potential corrective action towards medical providers who perform outside of the Company's regulatory compliance or clinical policies.
Work with the Company's ACO partners alongside Med First administrative teams to ensure that Med First is meeting all requirements in all ACO requirements.
Clinical Responsibilities
Provides and manages direct medical care, including physical examinations, evaluations, assessments, diagnoses, and treatment for a specified patient population within a primary care / family medicine environment.
Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions.
Manages the continuum of care models and refers patients to specialists and to relevant patient care components as appropriate.
Manages quality of care initiatives under a “value-based” reimbursement (ACO) model
Provides coordinated care services when applicable.
Periodically manages the daily operations of a specific medical clinic,
Responsible for adhering to all Medical Standard Operating Procedures
Completes patient visit documentation / charts in a timely manner.
Ensures complete adherence to all regulatory compliance protocols within a medical billing environment.
Directs and coordinates the patient care activities of clinic medical support staff as required.
Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
As appropriate to the position, participates in specified health promotion, education and/or prevention programs.
Provides leadership that aids in the growth and development of certain assigned clinic(s)
Ensures that his / her assigned clinic maintains strong patient satisfaction reviews.
Will have some selective APP supervision responsibilities.
Other responsibilities as assigned.
Education:
Federal DEA Certification
Medical Specialty License or Certification
Board certified or Board Eligible in Specified Area of Medical Specialty
Experience:
Medical Doctor (physician) with 5 to 7 years of directly related experience within primary care, internal medicine, or family practice clinical environment.
Experience working within an ACO “value-based” reimbursement / shared savings environment.
Understanding of ACO quality initiatives and having quality management experience would be a significant plus
Knowledge, Skills and Abilities Required:
Ability to observe, assess, and record symptoms, reactions, and progress.
Has knowledge and understanding of value-based reimbursement programs including quality gap initiatives
Knowledge of legal and ethical standards for the delivery of medical care.
Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage.
Ability to maintain quality, safety, and/or infection control standards.
Knowledge of community medical diagnostic and patient care services in area of medical expertise.
Knowledge of related accreditation and certification requirements.
Knowledge of current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment in area of expertise.
Ability to work both independently and in a team environment.
Effective verbal and written communication skills.
Ability to supervise, advise, and train clinical professionals and/or students in area of expertise.
Has the ability to manage efficient patient workflow within a hybrid clinic environment (Primary & Urgent Care patients)
Has a solid understanding of EMR systems as well as updated E&M documentation requirements.
Ability to develop and present educational programs and/or workshops.
Has some understanding of clinical financial performance KPI (Key Performance Indicators)
Manages patient workflow in order to accommodate walk-in patients as needed.
Work Environment: Works closely with employees and patients within the clinic, and operations/administrative staff either via phone, email, text or in person.
Physical Work Requirements/Demands:
Sitting and standing for long periods of time, occasional crouching, kneeling, or bending throughout the day.
Speak clearly so listeners can understand/understand speech of another person.
See details of objects that are less than a few feet away or at several feet.
Hear sounds and recognize difference between them, focus on one source of sound and ignore others.
Use fingers to grasp, move or assemble very small objects; hold the arm and hand in one position or hold the hand steady while moving the arm; use one or two hands to grasp, move or assemble objects.
Make quick, precise adjustments to machine controls.
HEALTHCARE COMPLIANCE PROGRAM: All positions within Med First and RMS Healthcare are expected to fully understand Med First/RMS Compliance policies and procedures. Employees are provided training upon hire annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources, or the Compliance Officer.
Auto-ApplyDirector, Marketing Communications
Charlotte, NC job
The Director of Marketing Communications is responsible for the strategy, oversight and development of content marketing and thought leadership collateral across external communications channels, playing a key role in the in the success of strategic marketing campaigns across the buyer journey. This position is responsible for driving Premier's brand, subject matter expertise, as well as market awareness of Premier solutions.
The Director of Marketing Communications will develop comprehensive, enterprise content across personas and buying stages, including PR and thought leadership assets that drive top of funnel awareness, as well as repurposing the best ideas for mid-bottom of funnel content to reach diverse audiences throughout the buyer journey. This includes, but is not limited to: nurture emails, byline/blog writing, case studies, customer success stories and other materials tied to public relations, thought leadership and integrated marketing campaigns.
The Director is also responsible for partnering with others in communications, marketing and across Premier business units to ensure content alignment with enterprise goals and priorities.
Key Responsibilities
Responsibility #1 - 25%
Team Management & Leadership
Ability to support and manage team to goals and key performance metrics.
Ability to serve as a strategic counselor and spokesperson to internal and external audiences.
Responsibility #2 - 60%
Develop, manage and provide thought leadership and content marketing assets
Accountable for specific content marketing initiatives to drive traffic, engagement and leads that deliver sales and retention. Accountable for supporting share of voice metrics and delivering marketing-influenced pipeline, pursuant to FY goals.
Partner with business unit leadership to identify, create and align content to drive business priorities.
Measurement and optimization of the content program will be required on a regular and ongoing basis.
Collaboration with creative and marketing resources, including designers, writers, and digital and product marketers will be necessary.
Responsibility #3 - 15%
Marketing Communications subject matter expertise
Expert in capturing mindshare of healthcare provider, payor and life sciences executives.
Understands all content types: paid, earned, owned, shared - and supports a strategy for channel and messaging alignment for maximizing results.
Understands the principles of agile marketing and communications. Expert in robust, multichannel campaigns and activities across the marketing communications ecosystem.
Required Qualifications
Work Experience:
Years of Applicable Experience - 7 or more years
Education:
Bachelors (Required)
Preferred Qualifications
Skills:
Agency background with proven ability to execute across channels
Healthcare Industry Knowledge
Journalism, PR, Communications, Marketing, English, Business
Experience:
Ability to create compelling content for various personas and buyer stages, while building community and trust across the business units.
Writing and Editing
Strategic Thinking
Sophisticated Communication and Client-Management Skills
Education:
Bachelor's degree
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Air conditioned office space
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Qualified full and part time regular employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyContract Analyst
Remote job
What you will be doing:
The Contract Analyst is responsible for the creation of analytic deliverables for the Member Value Enablement (“MVE”) division to support strategies to bring top value to the membership and revenue opportunities for Premier. The Contract Analyst will be responsible for creating high standard, reliable analytics deliverables and executing on-time improved analytics deliverables to optimize the value of the GPO, clinical tools, and services.
The Contract Analyst will work with the Director, Manager, and Senior Contract Analysts to support the needs of the member and commercial team nationwide to ensure new technology & processes meet their needs. The Contract Analyst will also maintain product and service knowledge and technical competency in all products offered throughout Supply Chain Services. In addition, the Contract Analyst will be responsible for awareness and knowledge of other business groups to better serve accounts and to drive additional member engagement.
Key Responsibilities
Analysis - 90%
Creating high quality, member-ready analytic deliverables to support members and revenue generation
Identify and assist with issue resolution and troubleshoot data/tool issues for escalation to the Manager for resolution
Assist the Manager to identify any gaps in member solutions including Sourcing/Contracting, Technology and Analytics
Adhere to data standard and governance guidelines
Follow Member Operation Plans outlining nuances for report creation
Maintain an understanding of all the revenue driving, and value add products and services offered to, the membership
Understand data flow, large data set review, and cleanup issues (ex: UOM)
Conduct routine analytics required to demonstrate the value of Premier contracts and to drive contract penetration.
Be an expert on Supply Chain ITS tools. This includes the collection, uploading, management, and manipulation of all related data.
Respond to issues quickly and correctly and ensure they are resolved or escalated to the Manager
MVE Analytics Development - 10%
Support the development of MVE goals of enabling Premier members to realize their supply chain and clinical improvement potential, optimizing the value of the GPO, clinical tools, and services.
Support an evolving analytics model by providing insights about data, optimization, performance, and technology.
Participate in cross functional teams across Business unit's regional operations teams as requested
Understand organizational structure and related product offerings
Understand how supply chain collaboratives work, including rules and member and contract eligibility
Required Qualifications
Work Experience:
Years of Applicable Experience - 2 or more years
Education:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
Must be able to work CST hours
Health Care
Business analytics
Communication
Intermediate/Advanced skills with Microsoft Office Suite (Excel and PowerPoint)
Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information into more general understanding, distinguish presented user requests from the underlying true needs and distinguish solution ideas from requirements
Familiarity with Advanced Business Intelligence tools or data pulls for strategic process creation
In-depth understanding and knowledge of Premier data sources
Ability to organize large amounts of data gathered during elicitation and analysis, and to cope with rapidly changing information
Large data set review skills
Customer service skills (internal and external customers)
Ability to troubleshoot and communicate data/tool issues
Organizational skills
Detailed oriented
Critical thinking and problem-solving skills
Knowledgeable of Sourcing strategy and ability to integrate with analytics
Ability to work independently and be self-accountable
Experience:
Experience in healthcare and IT environment preferred.
Similar analytic experience preferred.
Ability to prepare and present clinical and/or financial data utilizing Excel, Access, PowerPoint, and Premier tools to share cost management and/or clinical performance improvement opportunities.
Education:
Bachelor's Degree
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: No travel required
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $62,000 - $93,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
Auto-ApplyPrincipal Data Engineer - ML Platforms
Remote job
Altarum | Data & AI Center of Excellence (CoE) Altarum is building the future of data and AI infrastructure for public health - and we're looking for a Principal Data Engineer - ML Platforms to help lead the way. In this cornerstone role, you will design, build, and operationalize the modern data and ML platform capabilities that power analytics, evaluation, AI modeling, and interoperability across all Altarum divisions.
If you want to architect impactful systems, enable data science at scale, and help ensure public health and Medicaid programs operate with secure, explainable, and trustworthy AI - this role is for you. What You'll Work On
This role blends deep engineering with applied ML enablement: ML Platform Engineering: modern lakehouse architecture, pipelines, MLOps lifecycle Applied ML enablement: risk scoring, forecasting, Medicaid analytics NLP/Generative AI support: RAG, vectorization, health communications Causal ML operationalization: evaluation modeling workflows Responsible/Trusted AI engineering: model cards, fairness, compliance Your work ensures that Altarum's public health and Medicaid programs run on secure, scalable, reusable, and explainable data and AI infrastructure. What You'll Do
Platform Architecture & Delivery
Design and operate modern, cloud-agnostic lakehouse architecture using object storage, SQL/ELT engines, and dbt.
Build CI/CD pipelines for data, dbt, and model delivery (GitHub Actions, GitLab, Azure DevOps).
Implement MLOps systems: MLflow (or equivalent), feature stores, model registry, drift detection, automated testing.
Engineer solutions in AWS and AWS GovCloud today, with portability to Azure Gov or GCP.
Use Infrastructure-as-Code (Terraform, CloudFormation, Bicep) to automate secure deployments.
Pipelines & Interoperability
Build scalable ingestion and normalization pipelines for healthcare and public health datasets, including:
FHIR R4 / US Core (strongly preferred)
HL7 v2 (strongly preferred)
Medicaid/Medicare claims & encounters (strongly preferred)
SDOH & geospatial data (preferred)
Survey, mixed-methods, and qualitative data
Create reusable connectors, dbt packages, and data contracts for cross-division use.
Publish clean, conformed, metrics-ready tables for Analytics Engineering and BI teams.
Support Population Health in turning evaluation and statistical models into pipelines.
Data Quality, Reliability & Cost Management
Define SLOs and alerting; instrument lineage & metadata; ensure ≥95% of data tests pass.
Perform performance and cost tuning (partitioning, storage tiers, autoscaling) with guardrails and dashboards.
Applied ML Enablement
Build production-grade pipelines for risk prediction, forecasting, cost/utilization models, and burden estimation.
Develop ML-ready feature engineering workflows and support time-series/outbreak detection models.
Integrate ML assets into standardized deployment workflows.
Generative AI Enablement
Build ingestion and vectorization pipelines for surveys, interviews, and unstructured text.
Support RAG systems for synthesis, evaluation, and public health guidance.
Enable Palladian Partners with secure, controlled-generation environments.
Causal ML & Evaluation Engineering
Translate R/Stata/SAS evaluation code into reusable pipelines.
Build templates for causal inference workflows (DID, AIPW, CEM, synthetic controls).
Support operationalization of ARA's applied research methods at scale.
Responsible AI, Security & Compliance
Implement Model Card Protocol (MCP) and fairness/explainability tooling (SHAP, LIME).
Ensure compliance with HIPAA, 42 CFR Part 2, IRB/DUA constraints, and NIST AI RMF standards.
Enforce privacy-by-design: tokenization, encryption, least-privilege IAM, and VPC isolation.
Reuse, Shared-Services, and Enablement
Develop runbooks, architecture diagrams, repo templates, and accelerator code.
Pair with data scientists, analysts, and SMEs to build organizational capability.
Provide technical guidance for proposals and client engagements.
Your First 90 Days - You will make a meaningful impact fast. Expected outcomes include:
Platform skeleton operational: repo templates, CI/CD, dbt project, MLflow registry, tests.
Two pipelines in production (e.g., FHIR → analytics and claims normalization).
One end-to-end CoE lighthouse MVP delivered (ingestion → model → metrics → BI).
Completed playbooks for GovCloud deployment, identity/secrets, rollback, and cost control.
Success Metrics (KPIs)
Pipeline reliability meeting SLA/SLO targets.
≥95% data tests passing across pipelines.
MVP dataset onboarding ≤ 4 weeks.
Reuse of platform assets across ≥3 divisions.
Cost optimization and budget adherence.
What You'll Bring
7-10+ years in data engineering, ML platform engineering, or cloud data architecture.
Expert in Python, SQL, dbt, and orchestration tools (Airflow, Glue, Step Functions).
Deep experience with AWS + AWS GovCloud.
CI/CD and IaC experience (Terraform, CloudFormation).
Familiarity with MLOps tools (MLflow, Sagemaker, Azure ML, Vertex AI).
Ability to operate in regulated environments (HIPAA, 42 CFR Part 2, IRB).
Preferred:
Experience with FHIR, HL7, Medicaid/Medicare claims, and/or SDOH datasets.
Databricks, Snowflake, Redshift, Synapse.
Event streaming (Kafka, Kinesis, Event Hubs).
Feature store experience.
Observability tooling (Grafana, Prometheus, OpenTelemetry).
Experience optimizing BI datasets for Power BI.
Logistical Requirements
At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship.
Our organization requires that all work, for the duration of your employment, must be completed in the continental U.S. unless required by contract.
If you're near one of our offices (Arlington, VA; Silver Spring, MD; or Novi, MI), you'll join us in person one day every other month (6 times per year) for a fun, purpose-driven Collaboration Day. These days are filled with creative energy, meaningful connection, and team brainstorming!
Must be able to work during Eastern Time unless approved by your manager.
Employees working remotely must have a dedicated, ergonomically appropriate workspace free from distractions with a mobile device that allows for productive and efficient conduct of business.
Altarum is a nonprofit organization focused on improving the health of individuals with fewer financial resources and populations disenfranchised by the health care system. We work primarily on behalf of federal and state governments to design and implement solutions that achieve measurable results. We combine our expertise in public health and health care delivery with technology development and implementation, practice transformation, training and technical assistance, quality improvement, data analytics, and applied research and evaluation. Our innovative solutions and proven processes lead to better value and health for all.
Altarum is an equal opportunity employer that provides employment and opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by applicable law.
Auto-Apply