Community center worker skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical community center worker skills. We ranked the top skills for community center workers based on the percentage of resumes they appeared on. For example, 25.8% of community center worker resumes contained phone calls as a skill. Continue reading to find out what skills a community center worker needs to be successful in the workplace.

8 community center worker skills for your resume and career

1. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how community center workers use phone calls:

Perform all front desk/reception duties such as greeting clients, answering and transferring phone calls to appropriate staff.
Consulted with clients through telephone calls for the purpose of collecting information.

2. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how community center workers use community resources:

Linked clients and their families to accessible and efficient community resources that met their needs.
Provided information and referrals to local agencies and organizations; coordinated community resources and state services.

3. Crisis Intervention

Here's how community center workers use crisis intervention:

Provided treatment through crisis intervention, advocating for empowerment and personal responsibility.
Represented Housing Authority at legal hearings and public hearing, advised on crisis intervention and referrals.

4. Computer Software

Here's how community center workers use computer software:

Assisted customers Handled money Utilized specialized computer software for library services Closed and secured the library premises
Utilized integrated computer software to identify customer issues and resolve accordingly.

5. Front Desk

Here's how community center workers use front desk:

Worked at the front desk of residence halls at Towson University.
Assist students with questions or concerns Assist staff and advisors with projects Work at the front desk assisting with clerical duties

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how community center workers use customer service:

Performed general customer service and administrative tasks Expand on general customer service and administrative tasks.
Provided outstanding customer service, client call backs, and great team work.

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7. Community Events

Community events are the events scheduled within the community.

Here's how community center workers use community events:

Organized and planned meetings and community events.
Participate in community events and job fairs by providing educational booths educating on the topic of California Covered.

8. Computer System

Here's how community center workers use computer system:

Used a computer system to sign out the equipment to people.
Processed transcripts, enveloped diplomas, navigated through the university computer system, and accomplished miscellaneous office tasks.

What skills help Community Center Workers find jobs?

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List of community center worker skills to add to your resume

The most important skills for a community center worker resume and required skills for a community center worker to have include:

Phone Calls
Community Resources
Crisis Intervention

Computer Software
Front Desk
Customer Service

Community Events
Computer System

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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