Community development manager job description

Grade: 2

Reporting to : Program Director

Department: Green and Healthy Homes

Scope : Responsible for the coordination and provision of the agency’s housing rehabilitation programs and various construction and community development initiatives. Management functions include providing program staff with applicable tools, policy supports, service targets and resources to achieve the program goals. Also responsible for maintaining communication with external partners including subcontractors, local governments and funders.

Essential Functions

• Administer, with the assistance of the Director, housing rehabilitation programs and various construction and community development initiatives to be implemented by the agency, either independently or in conjunction with public or private partners.

• Work in conjunction with development partners including construction services, architectural and engineering, title companies, surveyors, and related professionals.

• Manage the development and implementation of contracts and grants to include program goals, service methods, implementation design, periodic reviews of activities and progress towards goals, modification of program plans, expenditure of grant funds, reporting to funding sources, and evaluation of activities.

• Conduct, with the assistance of agency planning staff, periodic assessments of the needs of low-income communities, the availability of services in those communities, and gaps in the service delivery system; and subsequently, recommend the means through which the agency can improve services for these communities.

• Develop and sustain relationships with members of the community including public officials, representatives of other community-based organizations, and consumers towards developing cooperative relationships, designing appropriate programs, and impacting the community at large.

• Remain abreast of programmatic requirements including client eligibility standards, federal funding guidelines, state construction and environmental codes and other regulations as are required by local funding sources.

• Provide day-to-day supervision and direction to assigned staff including but not limited to: scheduling staff; evaluating staff performance; evaluating staff development needs and aiding in determining appropriate training or coaching; and resolving staff conflicts.

• Serve as the first point of contact for escalated issues and for clients requiring a higher degree of expertise or discretion to resolve their specific issues.

• Maintain proper client file documentation and utilize agency database to comply with funding requirements.

• Continuously monitor client and contractor files and data entry in accordance with agency and funding compliance requirements.

• Prepare statistical and narrative programmatic reports for internal agency use and external funding sources in a timely and accurate manner. This may include participation in the preparation of proposals to private and public funding agencies and the development and implementation of methods through which to collect program data including file maintenance.

Kyra Media, with teams in London, New York, and Los Angeles, creates digital content and messaging that uniquely resonates with youth culture. We connect brands with Gen Z by aligning voice, reach, and innovation to product positioning. Kyra serves marketers through three distinct business drivers: exclusive talent access, creative studio content production, and original digital programming ─ all showcasing our expertise in youth entertainment and engagement.

We’re looking for an enthusiastic and forward thinking Community Manager to join our team in leading growth, engagement and relationship building strategies with creators. Connecting with community members, populating Discord channels and key social platforms for creators.

This critical team member will ideate new, innovative ways to connect with creators as well as organize and manage events to drive positive and inclusive community engagement. They will also work closely with creator and product development teams to implement processes, create workflows and work towards key milestones.

This person is passionate about creators and content creation, able to intuitively communicate with Gen Z, and they are tapped into shifting internet communications and subcultures. They should have a proven experience in strategising and building communities, an ability to work closely with multiple stakeholders and meet deadlines. Experience with Gen Z, and knowledge of social media and digital platforms (Instagram, TikTok, YouTube) is a must. Knowledge and understanding of Discord is a big advantage.
: We are open to receiving applications from candidates based in New York or London.
Salary : $45,000 - $60,000 per annum (New York) / £35,000 - £45,000 per annnum (London)


ACCOUNTABILITIES:


Develop and execute content strategies across Discord and key social platforms, ideating new and innovative ways to connect with creators and build community Create premium, engaging text, photo and video content for community Discord server, ensuring Discord server is populated daily and other social platforms as needed Build creator relationships on discord and key social platforms, replying to creators in a timely manner Work closely with creator teams to oversee community growth and creator journey Work closely with product development team, meeting community growth deadlines, reviewing and providing input on platform launch Lead and implement processes throughout product development, community growth, and between product dev & creator departments Organise and participate in events to drive positive and inclusive community engagement Conduct social listening of youth subcultures and communities to produce relevant, timely content, stay aware of social media technical developments, and develop a wider understanding of digital universe Monitor, track and report on feedback and creator experiences & engagement


EXPERIENCE/SKILLS:


Proven work experience as a community manager, with experience launching community initiatives and engaging with Gen-Z audiences Intuitive understanding of Gen-Z and digital trends, communities & culture, with strong understanding of social media platforms Demonstrated experience in content creation A natural enthusiasm for digital communities and youth culture Team player who works well with support teams, colleagues, and other company departments Strong sense of initiative, a collaborative spirit and an ability to work independently Demonstrates an understanding of multiple cultures, diversity, equity, and social inclusion Demonstrates key core proficiencies, including leadership, decision making, team orientation, and integrity Comfortable and excited by working in a fast moving and ambitious workplace - you are a quick learner able to adapt with the business Outstanding organization, time-management, follow-through skills, and the strong desire to achieve target results

WHAT WE OFFER

Remote working : we operate a remote-first working model
Flexible working: we trust our team to own their time to balance work and life! ⏰
25 days vacation plus public holidays ️
Paid Wellness Leave : if you’re unwell we offer up to 4 weeks sick leave at full pay
Remote/Online onboarding : you will have regular catch ups with your manager and team during your onboarding (and after) to make sure that you're fully supported in your role
Your Development : we will support your professional growth via an annual personal training and development budget
Employee Assistance Program to support your personal needs in and out of work
Contributory pension scheme
Private Medical Cover (if you’re based in the US) ⚕️
Enhanced Family Leave , we support our team to grow their career and to balance this with starting a family
A chance to be part of a fun, creative, supportive and diverse team


Kyra is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, colour, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.


Apply for This Job

The Community Development (CD) Fund Manager is responsible for managing a portfolio of tax advantaged investments, primarily Low-Income Housing Tax Credits (LIHTC), ensuring that fund investment and portfolio performance remains consistent with original underwriting and asset quality remains strong. As necessary, Fund Manager will surface issues and collaborate with others on strategies and actions to limit risk and loss to the Bank. Role requires strong relationship with Corporate Tax and Accounting colleagues. Citizens executes fund investments on an indirect basis so strong working relationships and collaboration with external, syndicator partners is required.

Portfolio may include other Public Welfare Investments which are non-Tax Advantaged. Fund Manager may also assist in underwriting of new Public Welfare investments as needed.

The CD Fund Manager is responsible for assisting in the closing, initial booking, funding, and the subsequent oversight and monitoring of performance and risk profile of the assets within assigned portfolio. Additional responsibilities include completion of periodic assessments of fund investment, sponsors and syndicators through annual reviews and quarterly watch list reporting. Duties to include:

Facilitating closing and booking of new investments, confirming wire instructions, closing benefit schedules (IRR) and validation of syndicators benefits schedule.

Review of quarterly fund financial reporting, including updated benefit schedules, lower tier asset performance; updating internal proprietary tools to compare actual to closing fund performance, assemble and review for approval capital call requests.

Prepare and present commentary on a quarterly basis for any underperforming properties or Funds in assigned portfolio.

Review and evaluate consent requests regarding fund investments, creating internal approval and supporting documentation as appropriate.

Annual review of sponsor (syndicator) and fund investment financials to provide assessment of sponsor capacity to oversee fifteen-year compliance period satisfactorily.
Qualifications

3-4 years of experience and exhibited competency in tax advantaged real estate investments: LIHTC, NMTC, HTC.
Bachelor's degree in business related field, accounting or finance or equivalent work experience





Understanding of Community Reinvestment Act and Public Welfare Investments is beneficial
Commercial Real Estate experience - debt or equity analyst or in private development - is preferred
Displays ability to critically review, analyze, synthesize, compare and interpret information; draws conclusions from relevant and/or missing information and determines the follow-up needed to address issues for the credits contained within the portfolio to ensure continued compliance with credit and risk policies and practices
Ability to engage successfully with colleagues across lines of business including Corporate Tax, Accounting and Risk
Excellent oral and written communication skills in describing fund investments profiles and attributes
Flexibility and adaptability to change
Strong ability with numbers and calculations
Manages compliance and control routines related to the investments contained in the assigned portfolio
Ability for some travel is required




Hours and Work Schedule



Hours per Week: 40



Work Schedule: Monday - Friday



Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.