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Community development manager skills for your resume and career
15 community development manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Developed marketing communications plans and outsourcing strategy with program/product managers within Customer Service & across Apple.
- Addressed human factors and customer service considerations between product users and contractor engineers.
2. Community Development
Community development refers to the process where community members are being supported by agencies to identify or take collective action on issues that are important to them.
- Established a housing and community development citizen's advisory committee and served as liaison between this committee and local elected officials.
- Team lead subject matter expert for Community Development Finance track, managed project execution and conducted research analysis.
3. Relationship Building
Relationship building is the act of building a lasting social connection with people whether online or in person. It's a soft skill required for those going into marketing, communication, and every other field that requires dealing with the public to help them connect better with people. It's also great as a personal skill for gaining meaningful relationships that can help one in the future.
- Focus was directed towards relationship building, marketing outreach, strategic networking and efficient donor management.
- Demonstrate skills in community organization, relationship building, talent identification, and leadership development.
4. ROI
- Created quarterly marketing plans to increase retail awareness and drive ROI of Microsoft products and services.
- Implemented a successful Development Intern program Manage procedures and practices to meet chapter ROI and revenue goals.
5. Event Participation
- Collaborate with community health systems to maximize event success, attaining corporate sponsorship, volunteer recruitment and event participation.
6. American Cancer Society
- Presented to schools, businesses, service organizations, and individuals encouraging participation in American Cancer Society events.
- Facilitate educational seminars to community members, donors, and business partners regarding American Cancer Society initiatives.
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The Community Reinvestment Act - CRA is a federal law that encourages federal reserves, financial institutions - certain insured custodians, savings banks, and other lenders to meet the borrowing needs of borrowers in all segments of the community.
- Developed and implemented programs to ensure the Bank met the needs of the community and attained CRA compliance goals.
- Developed and managed the execution of the bank's annual Community Reinvestment Act (CRA) plan.
8. Economic Development
Economic development refers to an increase of creation of wealth that overall benefits a community. This may occur when a community, city, or country produces more goods to sell or when a job program is developed. By increasing the wealth of a community, the economy is stimulated and the quality of life for that population also increases.
- Evaluated proposals, providing guidance that lead to stronger applications and funded community economic development projects across the state.
- Assist Economic development Executive Director Prepare and release publications to promote public understanding of and support for the community.
9. Facebook
- Contribute to company Twitter and Facebook messaging, maintaining brand consistency.
- Direct and implement organization's social media strategy through Facebook and Twitter; provide supervisory role to appropriate staff.
10. Local Community
- Served as the 'face' of Girl Scouting to the local community.
- Initiate and maintain relationships with established community organizations, grassroots organizations, neighborhood associations, local community colleges and universities.
11. Community Outreach
- Established community outreach and development through networking, engagement in community and actively participating with sincere interest and intention.
- Supported Regional and Community Outreach Department initiatives specific to workforce development and low and moderate income communities.
12. Volunteer Retention
- Facilitate volunteer retention and ensure meaningful recognition for achievements.
13. Community Events
Community events are the events scheduled within the community.
- Managed the coordination, facilitation, and implementation of successful LGBT promotional community events across all communication mediums.
- Hosted exclusive donor prospecting events, and represented agency at charitable community events.
14. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Initiated business development activities throughout expanded territory and fostered relationships impacted by bank merger.
- Manage all communication and business development efforts for both emergency ground and air services throughout the SW Virginia service area.
15. Affordable Housing
- Conducted research on trends and opportunities for bank initiatives focused on affordable housing and neighborhood stabilization.
- Planned affordable housing and infrastructure with rural and non-rural communities.
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What skills help Community Development Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on community development manager resumes?
Hans Schmidt Ph.D.
Associate Professor of Communications, Coordinator, Schreyer and Cooper Honors Programs, Penn State University, Brandywine
What soft skills should all community development managers possess?
Dr. Trey Guinn
Associate Professor and Program Director, University of the Incarnate Word
What community development manager skills would you recommend for someone trying to advance their career?
(Forbes)
Students can enhance their networks online (via LinkedIn for example) and also through joining professional organizations and attending networking and other in person events. In the pandemic, however, this may not be possible. Students can still maintain an online presence and join professional organizations connected to their majors, and start to build connections. These organizations may even be offering virtual events in 2021.
What type of skills will young community development managers need?
Academic Support Specialist and Instructor of Communication Studies, Huntingdon College
Teamwork. You must work as part of a team. However now, consider not only traditional teams but also virtual teams. I can tell you when my teaching and staff role got moved fully online last March, I relied on my team more than ever before. I work in a team environment every day, but when virtual was all we knew, teamwork became vital for not only my success but the success of my students, co-workers, and ultimately the institution. I know students hate group projects, but group projects are the closest things to the "real" workforce some students experience. Take group work seriously so you can learn how to excel in a group setting. How do you work in a team (both traditionally and virtually)? Are you reliable? Are you a leader or a follower (both are great)? Do you manage your time wisely so you can brainstorm, work, and revise? Being part of a team was always part of the workforce, so be ready to work in teams traditionally and virtually.
Technology skills. As I am sure many of you have seen, technology is becoming an extension of all work types now. It is not enough now to say you can work the Microsoft Office Suite and can type quickly. Companies need to know that you can manage technology in real ways, especially when you are not in the office. I would suggest students take an entry-level computer class at their organization as an elective, at the very least, to have some traditional training in all things tech. If your institution does not offer computer courses, I would suggest taking a free online course to earn a certificate of some kind. Students want to list real, tangible, and legitimate computer knowledge on their resumes to make them competitive.
What hard/technical skills are most important for community development managers?
Justin Young
Assistant Lecturer, Southern Illinois University
18-year-olds aren't using Twitter anymore, but a fundamental understanding of how algorithms work will translate to newer social platforms such as Tik-Tok.
List of community development manager skills to add to your resume

The most important skills for a community development manager resume and required skills for a community development manager to have include:
- Customer Service
- Community Development
- Relationship Building
- ROI
- Event Participation
- American Cancer Society
- CRA
- Economic Development
- Local Community
- Community Outreach
- Volunteer Retention
- Community Events
- Business Development
- Affordable Housing
- Community Organizations
- Press Releases
- Project Management
- SharePoint
- Fund Development
- External Communications
- Communications Strategy
- Strategic Plan
- Salesforce
- Government Agencies
- Community Relations
- Web Content
- Event Planning
- Graphic Design
- Public Speaking
- Membership Growth
- Non-Profit Organization
- Technical Assistance
- Volunteer Recruitment
- Communications Plan
- Donor Database
- Promotional Materials
- Event Management
- Civic Organizations
- Social Media Management
- Leadership Development
- Educational Programs
- Manage Relationships
Updated January 8, 2025