Community First Credit Union jobs - 30 jobs

At Community First Credit Union, we are more than a financial institution - we are a partner in our members' success. Every day, we empower our members and employees to achieve their goals, and we are looking for passionate team members who share that commitment. As an Application Support Analyst, you'll play a key role in keeping our business-critical applications running securely, efficiently, and reliably. You'll work closely with IT teammates and business partners across the organization to support, maintain, and enhance server-based applications that enable our teams to serve members at their best. The position will have a primary focus on our Document Management and Workflow platform (OnBase/Nautilus) - a critical platform that supports daily operations and enhances the experience for both members and employees. As an Application Support Analyst, you will: Serve as the technical subject matter expert for our Document Management and Workflow system, staying current on updates and enhancements. Collaborate with business line leaders and staff across departments to optimize application functionality and improve user experience. Install, upgrade, and configure applications to meet business and IT support needs. Support disaster recovery planning and ensure systems are available and secure during critical operations. Coordinate and facilitate change management processes with IT teams and business stakeholders. Create and maintain technical documentation for use in support and training. Work with IT leadership to configure application settings and integrations. Ensure systems are secure, compliant, and reliable, meeting all regulatory and organizational standards. Assist with general IT support, including helping employees and members with online banking and other system-related inquiries. Live out Community First's mission, core values, and purpose through every interaction. We are looking for a combination of: Associate's degree in Information Systems or related field required; Bachelor's degree in IT or related field preferred. 3+ years of experience in an IT environment, collaborating with others to support applications and resolve system issues. Experience implementing, integrating, and supporting secure, high-availability applications. Experience working with business users, vendors, and IT teams to deliver technology solutions. Working knowledge of applications and systems used in financial services; OnBase/Nautilus experience strongly preferred. Knowledge of Microsoft systems (Active Directory, Exchange, SQL, Windows Server) and general business software. Familiarity with networking concepts, virtualization, web services, and automation tools. Strong analytical, organizational, and communication skills, with the ability to build collaborative relationships across departments. Ability to travel locally and work irregular hours (nights, weekends, holidays) as needed.

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture-then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! What You'll Be Doing: Conducts new employee benefit orientation sessions; provides specific benefit information; and gathers and processes necessary enrollment information. Supports employee benefit and insurance programs including but not limited to: Serve as a resource for employees and leaders on benefits-related inquiries. Maintain and develop communication tools to enhance understanding of the company's benefits programs. Coordinate and process benefit enrollments, life events, and related compliance requirements. Review and reconcile monthly benefit invoices for accuracy and collaborate with accounting to ensure timely payment. Assist with planning and execution of annual benefits enrollment, including system set up, reporting, auditing, and employee education. Partner with vendors and internal teams to assist with implementation of new benefit offerings, system setup, and coordinate employee rollout and communications. Assist additional HR functions, including tasks such as 401(k) administration, audits, year-end reporting, and wellness initiatives. Act as a back-up for the Benefits Administrator to ensure continuity of service during absences or peak periods Manage full cycle recruitment for some retail offices, collaborating with leaders to understand skills and competencies required for job openings Makes recommendations for hiring including wage determinations at the time of hire Identifies organization trends, in consultation with the HR team, to provide recommendations for solutions, programs, and policies Administers leave of absence processes in compliance with State and Federal regulation Maintains knowledge of trends, best practices, regulatory changes and new technologies in human resources and talent management Hybrid- Must reside in Wisconsin or Minnesota What You'll Need to Be Successful: Bachelor's Degree in HR or a related field or equivalent years of experience required 3 years of experience in HR, with a focus on recruitment and benefits Prior benefits administration strongly preferred Proficiency in HRIS and ATS systems Proven ability to manage multiple priorities in a fast-paced environment Excellent communication skills, both written and verbal Ability to maintain confidentiality and handle sensitive information with professionalism Why Choose WEST consin: Health, Dental, and Vision Insurance Plans Annual Healthy Living Fund Contribution Student Loan Repayment Program Competitive Salary Impressive 401(k) Contribution and Match Plan Paid Time Off Accrual 11 Paid Holidays Visit WEST consin Careers

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture-then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! What You'll Be Doing: Leads the development, delivery, and sustainment of WEST consin's member-focused sales and growth culture by initiating new strategies, reinforcing existing practices in alignment with direction of the Vice President - Member Advocacy & Sales. Researches, recommends, participates in, and possibly leads training programs that could impact member engagement Provides thought leadership on emerging trends in member engagement and sales Drives growth and retention strategies aligned with organizational goals Utilizes analyzed insights from both the Voice of Member data and Customer Relationship Management tools to inform enhanced member experiences. Identifies and provides actionable insights to inform strategic recommendations to the Vice President - Member Advocacy & Sales for all areas in the credit union, including frontline, lending, and CUSOs. Partners with department leaders assess sales performance and identify opportunities for improvement based on metrics of success and organization-wide goals. Monitors effectiveness of engagement and sales programs and adjust strategies as needed. Ensures consistent adoption of sales and growth culture throughout the entire organization. Promotes cross-functional collaboration to ensure consistency in member experiences across channels. Manages the administration and development of organizational Service Level Agreements (SLAs) and collaborates with leaders to create and refine SLA standards. Lead employees and/or project teams through member journey mapping to help identify gaps in service. Partners with leaders to support coaching, trainings, observations, and meetings within their teams to help increase knowledge and skills around member engagement and sales. Coaches and mentors leaders to strengthen their ability to provide effective performance feedback and enhance coaching skills, driving success in member experience metrics Acts as project lead or participates on a project team with any project that is assigned through Strategic Planning and/or departmental projects *Hybrid Position based out of Menomonie, WI and will require some onsite work. Must reside in either Wisconsin or Minnesota* What You'll Need to Be Successful: Bachelor's degree or equivalent experience 3-5 years related work experience required Why Choose WEST consin: Health, Dental, and Vision Insurance Plans Annual Healthy Living Fund Contribution Student Loan Repayment Program Competitive Salary Impressive 401(k) Contribution and Match Plan Paid Time Off Accrual 11 Paid Holidays Visit WEST consin Careers

Key Responsibilities Review mortgage loan applications submitted through Blend and entered into Byte Loan Origination System (LOS) for accuracy and completeness. Verify borrower information, including income, assets, employment, liabilities, and credit reports, ensuring proper documentation is obtained. Order and review appraisals, title work, flood certifications, verifications of employment/assets, and other third-party services. Prepare and deliver required loan disclosures and ensure compliance with federal and state lending regulations, including TRID. Communicate clearly and proactively with members, loan officers, real estate agents, and closing agents throughout the loan process. Work closely with underwriters to resolve conditions and provide requested documentation in a timely manner. Maintain detailed and accurate records in Byte LOS and ensure loans meet internal and investor guidelines prior to closing. Monitor pipeline to meet processing turn-time goals and credit union service standards. Support members by providing guidance on documentation requirements and ensuring a smooth and positive mortgage experience. Availability to attend special off site sales events and credit union functions, as needed. Requirements High school diploma or equivalent required; associate or bachelor's degree in business, finance, or related field preferred. Minimum 2 years of mortgage processing or lending experience in a financial institution or mortgage company. Proficiency with mortgage loan origination systems; experience with Byte and Blend strongly preferred. Strong knowledge of mortgage products, TRID, RESPA, HMDA, and other applicable regulations. Excellent organizational skills and attention to detail. Strong communication skills with the ability to explain complex information in a clear and member-friendly manner. Ability to manage multiple files simultaneously while meeting strict deadlines. Team-oriented with a commitment to providing outstanding member service. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act. Working Conditions: Normal office working conditions with the absence of disagreeable elements. Note : The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Salary Description $20-$24 per hour

The Maintenance Technician performs general preventative maintenance and corrective repair of buildings, vehicles, equipment and grounds. Working under moderate supervision, this position assists in monitoring the building system operations and performance. This position will also utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. As the Maintenance Technician, you will: Maintain all equipment as required per preventative maintenance programs prescribed by manufacturer's specifications Perform housekeeping functions and maintain the professional appearance of CFCU property, equipment, engineering spaces and common areas Monitor and maintain drive up area including ATM machines, lighting, and other maintenance related items at office locations Provide lawn, tree, shrub, and flowerbed care at the branches as seasonally required Remove snow and ice from sidewalks and entranceways, utilizing shovels and snow throwers. Apply ice melt as needed to sidewalks and parking lots Inspect building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and providing appropriate environmental conditions Assist with troubleshooting and repairs of building and installed systems to include: plumbing systems, roofs, drains, shop, and HVAC Perform assigned day-to-day repairs, emergency, and preventative maintenance; complete maintenance and repair records as required Maintain the building lighting system, including element and ballast repairs or replacements Perform, carpentry, furniture assembly and locksmith tasks as needed Provide support and assistance with Fox Cities Marathon Including: equipment setup and teardown; organization and proper placement of supplies and equipment, including palletized supplies Maintain tools and equipment such as lawn mowers, weed eaters, hand tools and company vehicles. Respond quickly to emergency situations, summoning additional assistance as needed Wear appropriate personal protective equipment (PPE) as assigned or issued Occasionally work irregular hours due to business needs (ie. Early and/or Saturday morning snow removal) We are looking for a combination of: High School Diploma or GED Minimum of five years of related experience and/or trade school training Valid Driver's License is required

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture-then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! What You'll Be Doing: Leads strategic projects that require managing cross-functional communication and dependencies with other teams Assists in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility in collaboration with WEST consin's Information Technology Department Acts as the bridge between upper management, stakeholders, and the teams tasked with the execution of the project Create and drive the overall schedule, identify, and mitigate risk at all stages, and define the overall cadence for the project team As needed, executes the 3rd party vendor management processes as defined Develops and maintains vendor relationships in relation to their projects Reads industry information and attends related courses and seminars, including active participation in advisory groups and other groups as needed Trains and mentors participants of the Aspiring Leaders Program Adheres to, recommends, creates, and implements continuous improvements to Project Management processes and tools Prepares status reports by gathering, analyzing, and summarizing relevant information to each target audience Mentors/Coaches departmental Project Leaders on the best application of the Project Management tools and processes for their project Communicates on behalf of the team as needed and capture notes and output Identifies and manages risks critical to project success, following WESTconsin's Risk Management processes Is highly resourceful and knows when/how to be assertive to make progress Able to remain calm, composed, and flexible in challenging circumstances Responsible for motivating project teams and resolving conflicts to ensure a productive work environment Acts as a change agent to help continue driving the culture of continuous improvement throughout the organization Assists supervisor with tasks related to Strategic Planning, Resource Planning, and other items as requested *Hybrid Position based out of Menomonie, WI and will require some onsite work. Must reside in either Wisconsin or Minnesota* What You'll Need to Be Successful: Bachelor's degree from a four-year college and three years of related experience; or equivalent years of experience Ability to make sound business decisions with consideration to end users, regulation or compliance requirements, and member experience Experience leading large-scale change and influencing user adoption to obtain the best internal and external member experience Proven communication, facilitation, presentation, conflict management and consensus building skills Why Choose WEST consin: Health, Dental, and Vision Insurance Plans Annual Healthy Living Fund Contribution Student Loan Repayment Program Competitive Salary Impressive 401(k) Contribution and Match Plan Paid Time Off Accrual 11 Paid Holidays Visit WEST consin Careers

We believe the responsibility of working with members and protecting the credit union's assets is a critical component of our cooperative promise. As our Collections Solutions Specialist, you will build relationships with members to help during difficult and often stressful times. You'll actively engage in problem-solving, identifying options to help members get back on track, to ensure a solid financial future and help minimize losses to the member and to the credit union. If applying your financial expertise to create meaningful solutions in a fast-paced, growing, collaborative environment sounds like your perfect opportunity - we'd like to hear from you! As our Member Solutions/Collections Specialist, you will: Provide outstanding, helpful service in every member interaction; display sensitivity and proactively seek alternatives to assist members Contact members by telephone and through written communication, and occasionally in-person interactions Demonstrate exceptional listening and communication skills; respond effectively to deescalate and resolve challenging interactions Utilize your ability to prioritize and attention to detail by ensuring our member contact is timely and well-documented Partner with team members across the credit union to create, propose, and implement solutions for members, and ensure resolutions are appropriate, timely, and in compliance with credit union policies and regulations An ideal candidate will have a combination of: A high school diploma and some secondary education or experience in a related field Two+ years of experience in collections, lending, or a related field Knowledge of the Wisconsin Consumer Act, Fair Debt Collection Practices, and Fair Credit Reporting Act is a plus Familiarity with Microsoft Office Suite, as well as web-based software and financial services platforms; experience with Temenos is a plus Proven verbal and written communication skills Effective problem solving abilities Strong data analysis skills

As a Credit Analyst, you will work closely with the Business Lenders to prepare loan presentations for review and approval, demonstrating a strong ability to analyze large, complex multi-entity loans in a clear and concise manner. If you love commercial loans as much as we do, and look forward to growing your career with a fast-paced, supportive company, consider joining the Community First Business lending team! As a Credit Analyst with Community First Credit Union, you will: Find A Way. Deliver exceptional, “WOW” service to both internal and external members Assist business lenders by preparing credit presentations for both existing and prospective business loan applications Research lien filings, public state records, credit bureaus, court cases, and other databases to assist with risk assessment of proposed and existing credit relationships Assist business lenders with evaluations for annual reviews and renewals of existing members Use Sageworks database to track and assist in the collection of financial information as required by loan policy and to reduce financial exceptions As a backup to the business lender, provide lender support with various member requests We are looking for a combination of: Bachelor's degree in accounting, business, or finance is required Two years of experience as a commercial credit analysis, formal credit training, or other relevant financial experience is required Knowledge of tax returns (both business and personal), as well as M1 reconciliations and distributions is desired

Join a movement, not just a workplace. As Assistant Branch Manager, you'll help build brighter financial futures for our member-owners. As part of our New London branch team, you'll have the opportunity to create meaningful impact every day: strengthening relationships with members, developing and empowering your team, and ensuring that the service and solutions we deliver truly reflect the values of our cooperative. This role is about more than transactions-it's about helping people achieve their goals, improving lives, and building financial confidence in our community. With strong member traffic and a supportive, mission-driven team environment, you'll find every day presents new opportunities to live out the “People Helping People” philosophy that sets Community First apart. What you'll do as Assistant Branch Manager at CFCU: Champion member relationships. Meet with members to understand their financial goals, and match them with the right products and services that support their long-term success. Lead with purpose. Help coach and support deposit, lending, and member service functions while leading by example to consistently deliver exceptional experiences. Empower financial well-being. Open and support accounts-checking, savings, IRAs, and more-while providing lending solutions tailored to member needs. Grow your career. Work alongside the branch manager to develop your coaching, leadership, and operational skills. Engage in the community. Represent CFCU locally and build lasting connections that demonstrate the cooperative difference. Deliver hands-on service. From teller transactions to loans, step in where needed to ensure members always experience the highest level of care. What we're looking for: Associate's Degree in banking, business, management, or a related field 2+ years of banking, member service and/or sales experience Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up Familiarity with Microsoft office suite, as well as web-based software and financial services platforms Passion for providing outstanding service to our members - internal and external Branch Hours: Drive-up: Mon-Fri 7:00 a.m.-6:00 p.m. Lobby: Mon-Wed 8:30 a.m.-5:00 p.m.; Thu-Fri 8:30 a.m.-6:00 p.m.; Sat 8:00 a.m.-12:00 p.m. This position follows our branch hours, including a rotating Saturday schedule.

As an Assistant Head Teller, you will work closely with the Head Teller to provide support on the Teller line by troubleshooting questions, giving guidance, and ensuring operational soundness, while providing a WOW experience to our members. Grow your operational expertise and leadership ability, while continuing to do the things you love as a Teller. Community First's pace, engaging team, amazing members, and opportunities for advancement keep it exciting as you broaden your skills and grow with us! As an Assistant Head Teller with Community First Credit Union, you will: Provide exceptional, WOW service to internal and external members Typical Teller duties including cashing checks for members, accepting loan and credit card payments, placing proper holds on deposited items for uncollected funds in accordance with CFCU policy and procedure Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union Ensure supply of money for branch needs are adequate based on legal requirements and business demand. Ensure excess cash is not kept in the branch Accurately balance and close cash drawer at the end of each business day, along with assisting staff with balancing cash drawers and posting errors Balance the ATM/CDM/recycler, general ledgers, and vault daily Provide guidance and training to Tellers on operating procedures, monitor regulatory and compliance changes We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are looking for a combination of: Three years' relevant experience; prior teller and supervisory experience is preferred Exceptional verbal and written communication skills, strong time management and organizational skills Familiarity with Microsoft office suite and web-based software packages The ability to work hard, find solutions, and have fun Passion for providing outstanding service to our members - internal and external

We believe every mortgage represents a dream. As our Mortgage Servicing Manager, you'll play a critical role in leading a team that helps turn our member's dreams into reality. Working alongside a team of mortgage professionals who takes pride in both the quality of their work and the quality of their service, you'll oversee all aspects of mortgage servicing, including loan administration, escrow management, investor reporting, and compliance. Our environment is fast-paced, high-volume, and deadline-driven, but we never forget that our work also provides joy. If you're a collaborative credit union professional who believes in the power of people helping people, this is an opportunity to make meaningful impact while contributing to the long-term financial health of our 160,000+ member-owners. As the Mortgage Servicing Manager with CFCU, you will: Lead with purpose. Mentor and continuously develop your team, fostering a culture of accountability and continuous improvement Foster collaboration. Oversee all mortgage servicing functions and work cross-functionally to enhance processes and experiences Deliver on our promise. Champion a member-focused approach to mortgage servicing, ensuring a positive member experience Move the needle. With a focus on continuous improvement and optimization, ensure service-level expectations are met, identify risks, and implement action plans Give back. Join a team that's as passionate about caring for the community as you are We are looking for a combination of: Bachelor's degree in Business, Finance, or a related field (or equivalent experience) 5+ years of mortgage servicing and/or loan administration, with 3 years in a management role Deep understanding of mortgage servicing regulations, investor requirements, and compliance standards Strong analytical skills with experience in risk assessment and process improvement Proven leadership experience with a track record of developing high-performing teams Excellent communication and interpersonal skills, with the ability to collaborate across departments Proficiency in mortgage servicing platforms and reporting systems Must not be on any agency watch list or banned list to include but not limited to HUD, FNMA, FHLMC, FHLB or NCUA

Join a movement, not just a workplace. As Receptionist, you'll help build brighter financial futures for our member-owners at our new Seymour branch. Provide a WOW experience to our members, serving as the first point of contact for people coming into the branch, while handling incoming phone calls and prioritizing other responsibilities. If you believe that a smile and warm welcome can change someone's day, and have an affinity for providing exceptional service while staying organized and directing traffic - this might be the right position for you. Play a crucial role for Community First, as part of a fun branch team that is dedicated to making a difference! What you'll do as Receptionist at CFCU: Deliver an experience. Provide outstanding, WOW service to external and internal members. Support your team. Smoothly manage branch traffic and keep communication flowing. Take initiative. Ensure members are served quickly and assisted with their questions or problems. Engage in the community. At our newest Seymour branch, build relationships with current and prospective members, and help them understand the credit union difference! We are looking for a combination of: A high school diploma or equivalent One+ year of related experience Excellent listening ability and verbal communication skills Familiarity with Microsoft office suite and other financial services platforms Above all: a passion for helping people and advancing the credit union's member-first mission Branch Hours: Drive-up: Mon-Fri 7:00 a.m.-6:00 p.m. Lobby: Mon-Wed 8:30 a.m.-5:00 p.m.; Thu-Fri 8:30 a.m.-6:00 p.m.; Sat 8:00 a.m.-12:00 p.m. This position follows our branch hours, including a rotating Saturday schedule. Why Community First? When you join Community First Credit Union, you're not just working at a financial institution-you're joining a cooperative where every member is an owner . That means our focus is always on doing what's best for people, not profits. Here, you'll be part of a team that truly cares, in a place where your leadership directly strengthens the financial well-being of families, neighbors, and communities.

As our Special Accounts Representative, you will play a pivotal role in supporting our members and internal teams in managing specialized and sensitive accounts. These accounts include fiduciary, estate, power of attorney, trust accounts, and business accounts. Drawing on your empathy, accuracy, and expertise, you'll serve as the primary point of contact for complex accounts, ensuring proper documentation, and providing expert guidance to both members and employees. If working collaboratively with an experienced team to guide our employees and members through difficult and complex account situations sounds like a great fit, we'd love to hear from you! As our Special Accounts Representative, you will: Handle deceased member accounts: research, process, and maintain accounts for deceased members, and serve as primary contact for inquiries and service requests Provide special accounts support: provide specialized support to teams managing fiduciary, estate, power of attorney, and trust accounts, ensuring compliance with all relevant regulations, including business and complex accounts Review documentation and process management: review and verify new account documentation for accuracy and completeness, focusing on fiduciary, trust, and business accounts Manage the notary program, providing support and training for new and existing employees to ensure accurate and compliant notarization processes Stay current with laws and regulations pertaining to fiduciary, estate, trust, and deceased member accounts. Ensure that all account management activities comply with state and federal regulations, as well as internal policies We are looking for a combination of: Three+ years of experience in administering deceased accounts, estates, power of attorney, fiduciary accounts, or similar roles within a financial institution or legal environment Strong ability to interpret, analyze, and process legal and financial documents related to deceased and special accounts Outstanding verbal and written communication skills, with a high level of professionalism and empathy when dealing with sensitive matters Highly detail-oriented, organized, and able to manage multiple responsibilities with accuracy Demonstrated ability to resolve complex account issues using sound judgment and critical thinking skills Familiarity with credit union operations, fiduciary responsibilities, and estate management preferred Expertise in handling sensitive member information with discretion and confidentiality Proficiency in financial software and tools used for account management and documentation review; general proficiency in Microsoft Office suite Paralegal, Law

The AVP, Business Lending fuels Dupaco's growth by cultivating powerful relationships with business members and supporting their financial success. This role is dedicated to expanding business lending and deposit opportunities through proactive outreach, strategic partnership‑building, and a deep commitment to understanding each member's goals. It's a high‑impact position for someone who thrives on driving business development and creating long‑lasting member loyalty. #DupacoDifference. ******************************************* Dupaco Values: Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You What you'll be doing: Works with other areas as needed for member issues and needs, including Business Services, Business Lending Processing, DFS/DIS, and others to ensure any requests, needs, or challenges are acted upon appropriately. Successfully demonstrates effective selling skills and behaviors including loan fee generation, loan portfolio growth and production, business deposit generation, as well as referrals into Business Services and other areas of the Credit Union. Proactively establish and maintain connections within the communities we serve to continue building the commercial book of business within the credit union (via community events, networking, social media, email, etc.). Establish and negotiate, business loans and inform member of the terms under which credit will be extended, including the costs, repayment schedule and collateral requirements. Make calls to proactively deepen existing and build new business relationships. Periodically collect and analyze information which reflects the current credit worthiness of applicant. Information may be obtained by direct inspection of the applicant's business and/or collateral, review of financial statements, personal interview, etc. Monitor loan repayment activities and assist with collecting past due accounts, as needed. Meet portfolio management matrices including financial exceptions, borrowing bases, and annual reviews, and line of credit renewals. Should possess strong portfolio management skills as well as foundational credit skills. Support loan request through Business Loan Committee with a complete package, borrower background, credit recommendation, and appropriate structure. Exposures that do require committee approval will be worked jointly with a supervisor or more experience lender on the team. Demonstrate job knowledge to avoid challenges and deescalate as necessary. Complete borrower onboarding including assembling appropriate borrower background information, financial statements, and other documents to evaluate credit worthiness. Serve as a relationship manager and facilitate discussions with customers on all matters related to other credit union services including deposit services, insurance needs, and financial planning support. Manages transaction processes from initial engagement through final close, including structure, pricing, internal approval / compliance processes and documentation. Aggressively grows and maintains a profitable book of business by successfully closing deals to meet or exceed individual and department revenue, contribution, fee income, loans and deposit goals. What you'll need: Bachelor's Degree in related field, or equivalent experience. 4+ years' of experience in business lending or equivalent experience. Excellent listening, verbal and written, and presentation skills. Knowledge of business financial statements and cash flows analysis. Knowledge of laws and regulations governing business and consumer lending practices as well as collection practices. Ability to systematically gather, read, retrieve, and interpret data from reports and in order to make effective decisions. Excellent problem solving ability.

As a Consumer Loan Lending Specialist, you will work closely with our members to uncover their financial needs and offer exceptional consumer loan products. Do you have a passion for service? A love of lending? Want the opportunity to “Find A Way” for those you serve? Community First believes in the value of personal relationships with our members. Turn strong phone and web traffic into conversations that can be life-changing for our members in this critical role. As a Consumer Loan Lending Specialist with Community First Credit Union, you will: Deliver exceptional, “WOW” service - every day, every time Interact with members over the telephone to uncover financial needs and provide appropriate solutions utilizing products and services available within the credit union Be key in telling the member's story and working with the underwriting team to identify the best possible solutions for our members, including Home Equity, HELOC, balloon, vehicle, and a wide variety of other consumer loan products Determine the best avenue for loan disbursement to ensure convenience for the member and in support of branch appointment guidelines and contact center goals Customize protection solutions for all applicable lending products to include, but not limited to, payment protection, guarantee asset protection, and warranty Address member questions or concerns pertaining to their accounts, mortgage loans, commercial loans, credit cards, and other products or services offered by the credit union Recognize opportunities to cross-sell all credit union products and referral services to increase services per household and deepen member relationships We are open in the Member Contact Center from 7 a.m. to 6 p.m. Monday through Friday, and on Saturdays from 7 a.m. to 1 p.m. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are looking for a combination of: Associate's Degree in a banking, finance, business, or related field Two years' relevant experience, including prior lending and financial services experience Exceptional verbal and written communication skills; strong time management and organizational skills Familiarity with Microsoft office suite and web-based software packages The ability to work hard, find solutions, and have fun Passion for providing outstanding service to our members - internal and external

We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a valued partner for our members. Our strong branch traffic shows there's still something special about the face-to-face conversations you'll support. Having relationship-based discussions to uncover a member's financial needs will allow you to offer exceptional consumer deposit and loan products solutions. If you seek meaningful work and aspire to create a positive, life-changing difference in your community, we'd like to talk with you! As our Member Service Representative, you will: Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available within Community First. Provide solutions within the governing policies and procedures of the credit union Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets, HSA, IRA, ACH, and ATM. Also, close accounts when necessary Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries Assist members in the successful resolution of questions or concerns they may have regarding their accounts at Community First Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan, and complete file Customize protection solutions for all applicable lending products, including payment protection, GAP, and warranty Address member questions about mortgage loans, commercial loans, credit cards, and other products or services Promote and cross-sell based on member needs all credit union products and services to increase services per household and deepen member relationships We are open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. An ideal candidate will have a combination of: Associate's degree in banking, finance, business, or a related field Two years of relevant experience; prior lending, and financial services experience is preferred Exceptional verbal and written communication skills, strong time management, and organizational skills Familiarity with Microsoft Office suite and web-based software packages Passion for providing outstanding service to our members - internal and external The ability to work hard, find solutions and have fun

As Branch Manager, you'll build relationships with members, while coaching your team to deliver the exceptional service and operational excellence that makes us Community First Credit Union! Bring your passion for service and leadership to life on a daily basis: our branches have strong member traffic, and every day presents new opportunities to create a member for life. At Community First, we are proud of the competitive products we offer and the commitment to getting our members the best possible solutions for their needs - in a fun team environment, surrounded by people who care. As a Branch Manager with Community First, you will get to: Provide outstanding quality service by meeting and speaking with members to identify, match and fulfill financial needs. Those needs are met through delivery of the products and services available within the policies and procedures of the credit union. Lead deposit, lending and member service functions for the branch. Ensure duties are performed in accordance with established policies, principles and standards and looks for opportunities to provide exceptional experiences to our members. Open and support deposit accounts for members including savings, checking, certificates, money markets, IRA, escrow, and holiday. Insure these deposit accounts are performed within the policies and procedures of the credit union. Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan and complete file. Customize protection solutions for all applicable lending products. Meet set individual objective for protected loans and support branch goals. Continue ongoing coaching with lenders to ensure protection solutions are presented to members. Evaluate work of employees, conduct performance appraisals, hire new employees and other related personnel functions. Provide training and assistance to employees to ensure efficient and effective delivery of member services. Assist Regional Managers in establishing and developing plans to meet or exceed branch goals. Interact with members and resolve member complaints and concerns. Remain active in member service function to meet member needs including teller transactions, new account transactions and lending transactions. We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. We are looking for a combination of: Bachelor's Degree in banking, business, management, or a related field 5+ years of banking, member service and/or sales experience; 2+ years of leadership experience Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up Familiarity with Microsoft office suite, as well as web-based software and financial services platforms Passion for providing outstanding service to our members - internal and external

We believe tellers are Community First's essential, front-line ambassadors. As our Teller, your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Our members are owners of Community First, and employees are too. That's why your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members. Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk! As our Community First Teller, you will: Provide exceptional, WOW service to internal and external members Receive cash and checks for deposit into members accounts Cash checks for members Accept loan and credit card payments Make transactions between accounts as instructed by members Place proper holds on deposited items for uncollected funds following CFCU policy and procedure Handle proper disbursement of cashier's checks, money orders, and gift cards Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union Accurately balance and close cash drawer at the end of each business day Promote, cross-sell, and refer credit union products and services to fulfill member financial needs We are open in the driveup from 7 a.m. to 6 p.m. Monday through Friday, and open in the lobby from 8:30 to 5 p.m. Monday through Wednesday, and from 8:30 to 6 p.m. on Thursday and Friday. On Saturdays, we are open in both the lobby and the driveup from 8 a.m. until noon. The schedule for this position encompasses our hours of operation, including a rotating Saturday morning. An ideal candidate will have a combination of: A high school diploma or equivalent At least one year of cash handling experience; previous Teller experience is a plus Excellent listening ability and verbal communication skills Familiarity with Microsoft Office suite and web-based software packages Passion for providing outstanding service to our members The ability to work hard, find solutions, and have fun

We believe every mortgage represents a dream. As a Mortgage Loan Processor, you'll play a critical role in turning our member's dreams into reality. Throughout the mortgage process, you'll champion WOW service as the liaison between our member and the loan originator. Your daily, hands-on coordination and processing of submitted mortgage loan files directly support delivery of high-quality mortgage experiences. Our environment is fast-paced, high-volume, and deadline-driven, but we never forget that our work also provides joy. If you're looking for career where your detail-oriented nature, communication skills, and organizational talents will be highly valued, we'd like to talk to you! As a Mortgage Loan Processor, you will: Deliver exceptional service to members, lenders, title companies, and other partners, offering guidance and expertise throughout the loan process. Work with borrowers, team members, and third parties to ensure all loan conditions have been met prior to closing. Review and process mortgage files includes ordering the appraisal, flood and title work, checking for accuracy and preparing the loan for underwriting. Ideal Candidates will have a combination of: High School Diploma or equivalent One to two years of mortgage processing experience, or an equivalent combination of education and related experience. Strong time management and organizational skills, as well as exceptional verbal and written communications skills Familiarity with Microsoft Office Suite and web-based software Knowledge of lending practices and regulations The ability to adjust priorities, stay organized and provide process-wide attention to detail