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  • Behavioral Health Advocate (Call Center) - Evernorth Behavioral Health - Remote

    Accredo Health 4.8company rating

    Remote community health advocate job

    Do you have a bachelor's degree and are ready for a meaningful career where you can make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access needed care. You'll support members and providers seeking services for mental health and/or substance use disorders. This position features a structured work schedule with a designated queue time. Using empathy, active listening, multitasking, and problem-solving skills, you'll help ensure every caller's experience with Evernorth is both efficient and compassionate. Key Responsibilities: Take back-to-back phone calls from members and providers (calls last about 8-10 minutes). Triage and conduct intake for risk of harm and substance use concerns Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements Utilize resources and independent judgment to deliver accurate information, exceptional service, and resolution on the first call Collaborate with matrix partners and coordinate seamless handoffs to clinical teams for timely support Navigate multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once) Requirements: Bachelor's degree in psychology, social work, or a related field, or bachelor's degree in another field plus 2+ years of behavioral health experience. Customer service experience Strong time management and multitasking abilities Proficiency with typing and PC usage Must remain at your workstation while handling calls from a phone queue Training schedule: Monday-Friday, 8:30 AM-5:00 PM CST Work schedule: a permanent 8-hour shift between the hours of 7am-7pm CST will be offered based on business need. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $34k-41k yearly est. Auto-Apply 2d ago
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  • Advocate Health - Chief of Philanthropy

    Atrium Health 4.7company rating

    Remote community health advocate job

    Primary Purpose As part of the CEO Cabinet at Advocate Health, the Chief Philanthropy Officer is responsible for the vision, planning, implementation, and management of all development programs across all divisions, academics, service lines, national service lines, community/mission-based programs, and enterprise-wide initiatives. This role provides strategic oversight of all philanthropy activities across the system, including infrastructure, staff and financial reporting, in order to maximize fundraising potential and establish, measure, and enhance fundraising goals and strategies. This role will also serve as the President of the Advocate Health Philanthropy Institute. Major Responsibilities Oversee strategic planning around philanthropy and the role it plays in achieving enterprise goals and strategic differentiators. Develop a comprehensive, integrated philanthropy strategy for all Divisions, Academics, Service Lines and National Services Lines, incorporating academic fundraising into the framework, inclusive of developing programs to accept local and enterprise-wide gifts Establish the Advocate Health Philanthropy Institute with a philanthropic vision and framework to elevate the importance of philanthropy across the Enterprise that enables continued growth. Establish annual goals, objectives, and strategies for fundraising programs, ensuring fundraising efforts are aligned with organizational goals and strategic differentiators. Develop system-wide processes whereby national and regional initiatives and projects are identified, prioritized and aligned with various types of funding, including traditional philanthropy and non-research government grants. Partner with senior leaders and executives to engage teams in philanthropy efforts locally and at an enterprise level. Provide professional fundraising guidance and create a strong development program with measurable goals. Oversee staff responsible for preparing proposals and materials to secure major gifts from individuals, corporations and foundations. Ensure smooth operations and data management systems and processes for all foundations. Manage accounts and provide periodic reports to the all appropriate boards. Streamline and, where appropriate, simplify Board governance and recruitment by creating a consistent policies and processes for selection criteria, while preserving important local nuances. Establish a framework to secure philanthropic support from both international and national foundations, corporations and prominent philanthropists. Develop system-wide policies, administer the annual operating budget, and maximize resources. Build strong relationships with donors, patients, business, and community leaders. Ensure local philanthropic efforts are honored and donor intent is respected. Represent Advocate Health at public functions and special events. Enhance community awareness and understanding of philanthropy and the Institute. Provide donor recognition programs to enhance donor morale and repeat giving. Minimum Job Requirements Education Bachelors Degree required. Work Experience Required a minimum of 12 years of experience, with at least 10 years of management experience. Knowledge / Skills / Abilities Proven ability to lead and inspire a fundraising team, develop strategic plans, and consistently surpass fundraising targets. Skilled in cultivating relationships with major donors, corporations, and foundations, fostering trust and strong connections. Extensive knowledge of healthcare philanthropy, including donor cultivation and stewardship, as well as best practices in grant writing. Experience in setting and executing a strategic vision for a new or expanding fundraising program, with a demonstrated ability to innovate, scale, and adapt fundraising efforts to align with organizational goals and objectives. Proven success in working within complex integrated organizations to achieve internal consensus on the importance of philanthropy, resulting in collaborative fundraising efforts. Proficient in analyzing data, identifying funding opportunities, and aligning philanthropic efforts with institutional goals. Excellent communication skills to effectively convey the healthcare system's mission and vision, and advocate for its community impact. Well-versed in the healthcare industry, understanding its challenges and unique needs within an academic setting. Preferred Job Requirements Education: Masters degree preferred. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Community Health Worker/Promotor(a) de Salud

    ZÓCalo Health

    Remote community health advocate job

    at Zócalo Health Work from Home (Riverside) (Full Time) Compensation: $29.00 - $31.00 per hour About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente . Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities-communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description Our care model is designed to meet members wherever they are-whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care. Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community's needs, promoting overall health equity and better outcomes for our members. This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities. The Community Health Worker will contribute in the following ways: Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients. Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake. Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing. Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning. Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs. Document all patient and care team interactions across multiple systems and tools. Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations. Provide culturally and linguistically appropriate health education and information. Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care. Support individualized goal setting using motivational interviewing. Conduct individual social needs assessments. Provide social support by listening to patient concerns and referring to appropriate support resources. Attend and participate in community events as a Zócalo Health representative. Coordinate internal clinical services. Qualifications Language/Culture Fluency (verbal and written) in English and Spanish. Knowledgeable of Latino customs and cultural norms (preferred) Education High school diploma or GED (minimum). Licenses/Certifications (CA only) Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR- Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date Experience 1-3 years healthcare experience or healthcare navigation within the community. 2 - 5 years of community work, advocacy, engagement, or organizing. Previous working experience in related jobs (health promotion, project coordination, social research, administration). Familiarity with Google workspace. (preferred) Past experience documenting in an EHR. (preferred) Training in motivational interviewing. (preferred) Complementary competencies and skills Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks. Team player who builds effective working relationships. Ability to train others. Well-known in and have strong ties to the local Latino community. (preferred) Well versed in local resources to support SDOH needs. (preferred) COVID-19 vaccination requirement Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. Flexible and able to travel to other communities Willing to travel to support community events and in person patient appointments. Have reliable sources of transportation. Benefits & Perks Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company Comprehensive benefits (medical/dental/vision) Generous home office stipend Competitive compensation Generous PTO policy including 6 paid holidays. You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
    $29-31 hourly Auto-Apply 44d ago
  • Community Health Worker

    Ohiohealth 4.3company rating

    Remote community health advocate job

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Community Health Worker (CHW) will work with patients at OhioHealth who are identified as having non-clinical barriers to engaging in treatment plans and recommendations. The goal of the CHW is to work with the multidisciplinary team to identify barriers to the patient's health care and coordinate support services and community based resources to address those barriers with the patient. In addition, this position provides individual consultation and follow up based on Social Determinants of Health, patient demographics and lack of resources, and coordinates support for clients. This position will support the Graduate Medical Education practices and support for Riverside inpatient at OhioHealth. This position will be a hybrid with both in person and potential remote work. Education, Credentials, Licenses: High school diploma or equivalent, Community Health Worker Certification by an approved training program or started within 1 year of hire. Specialized Knowledge: Experience working with under privileged populations in the community. **Responsibilities And Duties:** Direct patient support (60%): Must have access to reliable transportation Meet individually with patients (face to face or telephonic) to conduct intake interviews and identify non-clinical barriers May include home visits or community based visits based on severity of patient risk. Coordinate support services or community resources for patients and provide basic health promotion education. Facilitates patients adherence to treatment plans and help access affordable Medication Develop and track measurable and time bound goals with patient Maintain HIPPA compliance Communicate importance of adherence to plan of care (developed by multidisciplinary team) Convey importance of healthy lifestyle choices (nutrition, exercise, stressmgmt.) and adverse health impacts of smoking, drinking, and drug use Communication with health care team (20%): Document interactions with patients and communicate regularly with Care team; Develop and maintain relationships with community resources to ensure Coordination of care for patients Engage in multidisciplinary care team huddles Maintain positive relationship between OhioHealth and community resources Report how patients demeanor may impact treatment (crying, angry, etc) Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc) Recognize and report signs of family violence, abuse, neglect, etc. Administrative tasks (20%): Maintain accurate and timely patient records. Serve as community liaison between OhioHealth and local community agencies. Answers phones/review messages, triages calls to determine needs and appropriate course of action Makes, facilitates, and tracks appropriate referrals Recognize differences in client populations and implications for identifying Appropriate services **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Education, Credentials, Licenses: High school diploma or equivalent, Community Health Worker Certification by an approved training program or started within 1 year of hire. Specialized Knowledge: Experience working with under privileged populations in the community. Kind and Length of Experience: 1-3 years **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** UM Care Coord - Ambulatory Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $29k-37k yearly est. 25d ago
  • Community Health Worker Engagement Specialist - Cincinnati, OH

    Strive Health

    Remote community health advocate job

    What We Strive For At Strive Health, we're driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference. Benefits & Perks Hybrid-Remote Flexibility - Work from home while fulfilling in-person needs at the office, clinic, or patient home visits. Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts. Financial & Retirement Support - Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources. Time Off & Leave - Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves. Wellness & Growth - Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend. What You'll Do The role of the Community Health Worker (CHW) Engagement Specialist is to create connections between diverse, underserved, and vulnerable populations to Strive Health's interdisciplinary care model. Building trust and promoting engagement are two of this role's key objectives. This role promotes patient engagement by integrating individual patient's medical needs with Social Determinant of Health needs. The Community Health Worker Engagement Specialist will also cultivate relationships with external providers through community outreach to develop specialized programs to increase engagement in patients with ESKD and leverage said relationships to enroll patients either in-person or over the phone. These outreach programs are designed to promote, maintain, and improve the health of the patients and their families. This position reports to the Director, Patient Growth. The Day to Day Meet or exceed daily outreach expectations towards phone calls, connections, and patient engagements. Proactively outreach to both current and prospective patients via phone to educate them on the care services available to them and enroll them. Use creative strategies and campaigns to empathically engage patients in Strive's care model. Face-to-face patient outreach which can include at home door knocking or at their clinic visits. Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care. Uses Knowledge of local resources to manage Social Determinant of Health needs. Administers health screening assessments (HRAs) to complete patient enrollment. Reviews patient's EMR to identify potential barriers to care and unmet SDoH needs. Quickly builds rapport with patients and external providers. Identifies situations calling for mandatory reporting and carries out mandatory reporting requirements by state requirements. Other duties as assigned. Minimum Qualifications 2+ years combined of related education, experience, or certification in the community health space. Community Health Worker Certification is required. 1+ years experience in enrolling patients or customers into a health or care program or experience with promoting and selling services to end users. Efficient and reliable transportation, including an active driver's license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes. Experience with phone outreach. Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency Preferred Qualifications Experience working in a multi-cultural setting. Experience working with patients with complex medical needs Experience working for a Managed Care or Medicaid plan. Experience with kidney patients. Experience with translation lines and services. Basic computer skills. About You Good communication skills. Good organizational skills. Strong critical thinking and problem-solving skills. Motivated, outgoing and attention to detail Extensive knowledge about community and available resources. Embodies Strive's core values: Care, Excellence, Tenacity, Innovation, and Fun. Hourly Range: $24.25 - $28.00 Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to **********************************. We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means. #LI-Hybrid
    $24.3-28 hourly Auto-Apply 32d ago
  • Community Health Worker - Chicago, Illinois

    Waymark 3.5company rating

    Remote community health advocate job

    Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it most-removing barriers and reimagining what's possible in Medicaid healthcare delivery.Our Values At Waymark, our values are the foundation of how we work, grow, and support one another: Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology. Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions. Experiment to Improve: We use data to inform decisions and continuously assess our performance. Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results. If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark. About this Role As a Community Health Worker, you will be Waymark's frontline presence in the community, connecting with patients to provide social support, advocacy and navigation. You will work to improve the health of patients from low- income communities, by connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators. Key Responsibilities Attend a 2-3 week long paid training program. Meet patients in the community, in the home, and in healthcare facilities and conduct a needs assessment, including motivating patients to set and achieve health goals. Help patients with health-related social issues like homelessness, substance use and hunger. Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.). Manage relationships with the healthcare facility providers and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators). Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members. Accompany members to medical appointments as appropriate. Navigate technology systems to document each patient encounter in detail and accurately. Meet patients virtually, by phone or video visit, for conversations as appropriate. Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark's services. Participate in weekly care team huddles. Minimum Qualifications Highly organized and self-motivated to work independently and manage schedules efficiently. Sound judgment and the ability to quickly analyze situations. Ability to work with a diverse community in an empathetic, passionate and professional manner. Friendly, energetic, and enthusiastic personality. Desire to help others. Cultural competency- able to work with diverse groups of community members. Excellent interpersonal communication skills and active listening abilities. Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation. Comfortable with ambiguity and taking on a variety of tasks as needed. Reside within a commutable distance of Chicago, Illinois. Travel required within the surrounding counties (up to 80%). Current Driver's license and access to an insured vehicle. Preferred Qualifications Community Health Worker certification. Long time resident of the Chicago area and knowledgeable of community resources. Experience conducting home visits and outreach. Experience working with managed care patients. Experience in customer- or client-service roles Knowledge of Greater Chicago Medicaid populations. Hourly Rate Range $23.08 - $26.20 In addition to salary, we offer a comprehensive benefits package. Here's what you can expect: Stock Options: Opportunity to invest in the company's growth. Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. Life Insurance: Basic life insurance to give you peace of mind. Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. Commuter Benefits: Convenient options to support your commute needs. Professional Development Stipend: A dedicated stipend supports professional development and growth. COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status before an offer of employment is made. Offer of employment is contingent upon successful completion of a background check. Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
    $23.1-26.2 hourly Auto-Apply 60d+ ago
  • Summer Intern, JFK Redevelopment Community Outreach

    Port Authority of New York and New Jersey 4.7company rating

    Remote community health advocate job

    **About the Internship** The John F. Kennedy (JFK) Redevelopment Program is responsible for planning and delivering a world class airport that will meet the growing needs of the region in 2050 when JFK is expected to handle 100M annual passengers. To accommodate that growth, JFK's terminals, associated aircraft aprons, roads, bridges, utilities and parking, as well as the infrastructure, including AirTrain system, Cargo Facilities and Airport Fueling will need to be assessed and modernized / reconstructed. The components of the $19B Redevelopment Program will be planned, designed, financed and constructed by a combination of various developers, consultants and contractors, which will be procured through traditional and innovative procurement methods. This internship offers a unique opportunity to be part of one of the most significant transportation and infrastructure projects in the nation. Located within the Aviation Department, this internship plays a vital role in advancing community outreach, stakeholder engagement, and MWBE contract and labor compliance efforts that support the program's commitment to equity, inclusion, and regional economic growth. Interns will gain hands-on experience collaborating with cross-functional teams and external partners, attending stakeholder meetings and community events, and contributing to initiatives focused on education, workforce development, and environmental sustainability. Through meaningful project-based assignments, interns will develop strong technical, analytical, communication, and professional skills while gaining valuable insight into the operations of a first-class public agency and a major regional redevelopment program. **Responsibilities** + Support community outreach and stakeholder compliance efforts by collaborating with internal teams and external partners, including the Office of Government & Community Relations (GOCOR). + Review documentation, prepare summary reports, and assist with tracking compliance-related deliverables. + Participate in virtual and in-person stakeholder meetings, Terminal Developer meetings, and community outreach events. + Assist with contract and labor MWBE compliance activities, gaining exposure to compliance processes within a large public infrastructure program. + Support community relations and capacity-building initiatives tied to major regional redevelopment efforts. + Develop and assist in the planning and coordination of programs aligned with education, business development, career and workforce development, and environmental sustainability. + Use Microsoft Office tools (Word, Excel, PowerPoint) to analyze information and create reports and presentations. **Minimum Qualifications** + Enrollment at a college or university at the time of the internship + Majors in Aviation Management, Engineering, Public Administration, Public Policy, Political Science, Community Development, Communications, Public Relations, Business Administration, Environmental Studies, Sociology, Labor Relations, Industrial Relation, Education (with an interest in workforce development) or a related discipline **Desired Qualifications** + Strong can-do attitude + Ability to conduct research, review documentation, and prepare clear summary reports + Strong organizational skills with attention to detail and the ability to manage multiple tasks + Familiarity in Microsoft Office applications, including Word, Excel, and PowerPoint + Self-motivated, reliable, and able to work effectively both independently and as part of a team + Strong interest in community outreach, public service, and major infrastructure or redevelopment programs + Excellent written, verbal, and interpersonal communication skills **Internship Details** + The start date will be Thursday, May 28, 2026 + The internship will last approximately 12 weeks, ending on Friday, August 21, 2026 + This is a full-time internship (5 days per week at 7.25 hours per day) + In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person. **Selection Process** + Only applicants under consideration will be contacted + If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews + Different internships will have different timelines for interviews **Compensation & Benefits** + The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year) + Ability to opt in to the New York State and Local Retirement System · Access to Employee Business Resource Groups + Facility Tours + Career Panels + Social/Networking Events REQNUMBER: 63990
    $18.1-30.3 hourly 11d ago
  • Community Outreach Specialist

    Padmore Global Connections

    Remote community health advocate job

    Interview Type: Webcam only Max Pay Rate: $30.70 Work Arrangement: Remote Engagement Type: Contract Short Description: Maternal and Child Health (MCH) Community Outreach Specialist Complete Description: Background: The Maternal and Child Health Divisions (MCH) Community Engagement and Systems Building team serves to connect families, organizations, and providers locally and statewide. This mission is accomplished by building and strengthening systems that serve Hoosiers throughout their lifespan. Current initiatives include: 1. A system that identifies women early in their pregnancies and connects them with an OB navigator a home visitor who provides personalized guidance and support to women during pregnancy and at least the first 6 to 12 months after the baby's birth. 2. A statewide helpline, that helps reduce Indianas infant mortality rate with dedicated communication specialists that provide valuable pregnancy information, referrals, and accessible resources to pregnant women and families with babies. MCH seeks to grow its reach of these initiatives across the state and be more fully connected to families, providers, and social service organizations. Purpose of Position/Summary: The purpose of this position is to represent the Maternal and Child Health Divisions (MCH) Systems Building and Community Engagement Team (SBCE) in the community, to build relationships with a wide variety of local and state-wide partners, and to promote MCH projects and programs. Specifically, this position will focus on serving as the liaison between the community, families and the MCH system. The Outreach and Education Specialist will support the awareness and visibility of the Maternal and Child Health initiatives to the state. This position will fulfill this purpose by (1) representing MCH at numerous community events and meetings (2) engaging providers and families in the MCH system and (3) providing information, support, and connections to training opportunities to professionals statewide. Essential Duties/Responsibilities: Be knowledgeable of community service programs and resources, behavioral health care, specialized children services, and education/training opportunities. Promote and support Maternal and Child Health by attending conferences, expos, community events, and other networking opportunities that bring awareness to the program initiatives. Communicate effectively with families in the community and agency partners to ensure all needs are met, linking them to the MCH program initiatives. Network with organizations and exhibitors at all conferences, expos, and health fair events. Participate in community committees as well as assist colleagues as needed. Participate in the development and preservation of program initiatives and other state activities. Work across the MCH Division with outreach efforts. Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, childcare providers and other providers within the Maternal and Child Health population. Identify Point of Contacts to community resources and maintain updated contact information in Excel spreadsheet Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout the state upon receiving requests from providers. Assist in preparing and updating presentations to deliver to community organizations. Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness to MCH program initiatives. Contribute to maintaining and assisting with publishing content that promotes and enhances maternal and child health. Events: Seek and identify resource events, conferences in which all three systems will benefit from exhibiting. Assist in maintaining an updated spreadsheet of all distributed promotional items Marketing Research and recommend ideas for any marketing initiatives. Assist with the development of creative program material (i.e. promotional items). Help coordinate all the artwork and creative process from the design phase to print phase. Collaborative with Office of Public Affairs (OPA) to maintain a positive rapport regarding feedback and suggestions about the artwork and design process. Job Requirements: Minimum of Bachelors degree in any field of study related to human services, social services or early childhood education. Experience and interest in working with children and families. Valid Indiana Drivers License and ability to travel throughout the state of Indiana. Maintain a flexible daily schedule and be available during non-traditional work hours and days. Willing to work evenings, and weekends. Remote position requires ALL TRAVEL to events, expos, conferences, etc. Minimum one year of coordinating experience and outreach efforts. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook. Excellent organization and communication skills. Exemplary customer service skills in dealing with the public. Proven leadership ability and experience working in the community with social service agencies. Knowledge of community programs and resources available throughout the State. Knowledge of Indiana Medicaid health insurance policies. Ability to work as a team member and take direction, as well as the ability to take responsibility and make decisions. Excellent office skills and computer knowledge. Able to read, write and speak English. Able to communicate professionally verbally and in writing. Ability to comprehend oral and written directions, express ideas clearly and convey information. Able to handle multiple tasks and projects with limited direct supervision. Must be motivated to independently initiate and perform job duties. Must be able to assist in other duties, tasks, and projects as assigned by the Community Outreach and Education Supervisor. Difficulty of Work: This position requires significant attention to detail, the ability to work with internal and external partners, knowledge of MCH programs, performance objectives and interpretation of those objectives within a life course framework. The Outreach and Education Specialist must also be able to resolve problems, logically develop ideas, interpret policy, and have superb oral and written communication skills. Personal Work Relationships: The Outreach and Education Specialist maintains cooperative relationships with internal and external partners for daily problem solving and interpretation of regulations and policies; and must have the ability to work with a diverse group of employees, not only in function, but also in skill level. Physical Effort: Position requires the ability to sit for long periods and extensive use of computers. Travel is required to all community events and agency quarterly meetings. Some heavy lifting required when setting up and breaking down for exhibitions/events.
    $30.7 hourly 60d+ ago
  • Kynect Community Partner Outreach Specialist/211 Navigator (Remote)

    United Way of The Bluegrass 4.1company rating

    Remote community health advocate job

    Full-time Description Employment Status: Full-time -non-exempt United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life - a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening, resource mobilization and investment, as well as backbone and engagement strategies and activities. We bring together the voices, expertise, and resources to define, articulate, and implement a common agenda for change across our region. That is what it means to "Live United" in Central Kentucky. POSITION The Kynect Community Partner Outreach Specialist will increase the 211 Contact Center and network capacity to provide telephonic support to all residents in the United Way of the Bluegrass 211 coverage area who access Kynect Resources, in coordination with the Cabinet for Health & Family Services and all organizations onboarding to support those residents. This position requires regular travel throughout the region as the Kynect Community Partner Outreach Specialist seeks to establish business relationships by networking with community providers and building a referral network in which UWBG 211 navigators refer clients to community partners in their area. The Kynect Community Partner Outreach Specialist will also spend time making outbound calls to gather resource information, establish community relationships, and follow up with clients seeking resource services in their area. This is a remote position. Requirements ESSENTIAL FUNCTIONS Maintain up-to-date knowledge of community resources, the Kynect platform, and 211 database/taxonomy standards. Research, verify, and update community resource information using online tools, direct agency communication, and standard data collection methods. Review, approve, and manage community partner access requests in Kynect; provide onboarding support, training, and troubleshooting for partners managing referrals. Conduct follow-up calls on open referrals, ensure residents are connected to appropriate agencies, and close referrals in Kynect as needed. Share information about Kynect Resources with residents and community partners. Develop and maintain proficiency with 211 database systems, reporting functions, contact center software, and telephone platforms. Build and sustain collaborative relationships with community service providers and state organizations. Support the 211 Call Center as a Community Resource Specialist as needed by answering calls and providing accurate information and referrals. Participate in staff meetings, resource development activities, and other assigned projects that support 211's mission and operations. CORE UNITED WAY COMPETENCIES MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competence drives performance and professional motivations. RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. COMMUNITY IMPACT COMPETENCIES Drive for Stakeholder Success Effective Communication Adaptability and Change Management Cross-Functional Capability and Collaboration QUALIFICATIONS Bachelor's degree in a related field or equivalent combination of education and experience, with 1-3 years of experience in human services, nonprofit, or a related setting preferred. Strong strategic thinking and problem-solving skills, with close attention to detail, follow-through, and the ability to manage multiple priorities under pressure. Demonstrated responsibility and integrity, showing initiative, accountability, and reliability in meeting goals and commitments. Collaborative team member with excellent interpersonal, customer service, and communication skills; able to work respectfully with diverse individuals and cross-functional teams. Highly adaptable with the ability to work independently, navigate changing priorities, and proactively identify solutions. Proficient in Google Workspace and Microsoft Office, with strong organizational and time-management skills. High energy, motivation, and professional alignment with UWBG's mission; nonprofit experience preferred. REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS Valid Kentucky Driver's license required Proof of state minimum auto insurance required PHYSICAL REQUIREMENTS The employee is regularly required to communicate clearly, in both oral and written formats, with others in person, by phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, operate a computer, and use other standard office machinery. The employee is required to travel regularly to locations outside of UWBG facilities to set up displays and presentations in both physical and electronic forms. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50lbs WORK ENVIRONMENT This position is 100% remote and must comply with the UWBG remote work policy. Home office must have reliable internet access and limited distractions. Occasional travel is required to outreach related events and UWBG staff meetings. EXPECTED WORK HOURS Monday-Friday, 37.5 hours/week. Work schedule set within 7:30 AM-6:00 PM. Occasional evenings/weekends may be required. PRE-EMPLOYMENT SCREENING REQUIREMENTS Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check and a Motor Vehicle Record (MVR) review. BENEFITS The position is full-time, non-exempt, hourly, at 37.5 hours/week. New hires are eligible for full benefits plus travel reimbursement on the first day of work. Pay range: position lifetime minimum: $19.50; position lifetime maximum: $24.50 per hour. SALARY $19.50 to 24.50 per hour Position is contingent on grant funding This position is fully funded through June 2026 and may be eligible for a two-year extension. Salary Description $19.50 - $24.50 per hour.
    $19.5-24.5 hourly 24d ago
  • Community Behavioral Health Worker (Housing)

    Integrated Services for Behavioral Health 3.2company rating

    Community health advocate job in Columbus, OH

    We are seeking a Housing Community Behavioral Health Worker! Franklin County, OH Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. This position is a member of a team dedicated to ending homelessness in southeast Ohio, and works closely with clients and housing specialists to achieve permanent housing stability through federal, state, and local resources. The pay range for this position is $19.00 to $22.26 per hour. Essential Functions: Assesses or defines the strengths and needs of referred people, families, and communities. Directly provides home and community behavioral health services that are practical, helpful,l and collaborative. Meets people wherever they may be with supports for self-management of health and well-being. Carries out utilization review and quality assurance activities as directed. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Meets billing productivity requirements established by Integrated Services for Behavioral Health. Other duties as assigned. Minimum Requirements: Minimum three years of directly relevant experience or Bachelor s degree preferred. High School Diploma. Demonstrated high degree of cultural awareness. Experience with multi-need individuals and families. Experience with individuals experiencing homelessness preferred. Broad knowledge of community service systems. Licensed and able to operate a motor vehicle with appropriate level of insurance coverage. Willing to participate in and lead cross-systems team-building activities. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $19-22.3 hourly 60d+ ago
  • Community Intern, Columbus

    Yelp 4.3company rating

    Community health advocate job in Columbus, OH

    Yelp's Community team works in markets across the United States and Canada to bring attention to the best local businesses in their area. Through events, local partnerships, and social media, our team builds relationships with small business owners and uses their behind-the-scenes experience to show other customers what makes small businesses so special. Join the fun and begin building your five star career as a Community Intern with Yelp! You will engage in a 6-month development program, equipped with the support of both a cohort of peers spanning the US and Canada and the 1:1 mentorship from your local Community Manager. You will play an integral part in supporting activities designed to rally the Yelp community both online and off. You will gain tactical experience in social media management, event planning, and online community building, while building excitement around what's happening in your own community. What you'll do: You will work with your Community Manager to understand your market and prioritize effective messaging You will help to plan and execute events including remarkable parties, local meet-ups, and happy hours You will gain practical experience in digital and social media marketing through creating and organizing social media content that aligns with regional goals around growing channels and bolstering engagement You will support the maintenance of Yelp's local online business listings via our app and website by flagging photos, identifying media alerts and scams, and ensuring accurate business information You will support online community building through engaging with Yelpers via the app/website in a variety of ways What it takes to succeed: You are a current undergraduate student or a recent college graduate, or equivalent experience You currently reside in Columbus, OH and have reliable transportation (Required) You are at least 21 years of age (Required) You consider yourself a local expert- you know what is trending in the area and have a love for small businesses You have experience and interest in planning and coordinating events You have strong written and verbal communication skills You are well organized and pay attention to detail You have experience with social media copywriting and asset coordination You are a creative problem solver who understands Yelp's applications You have the bandwidth and flexibility to work 10-19 hours per week, Monday through Friday with the potential for some weekend work You have the ability to lift 10 pounds without assistance What you'll get: Compensation range for this position is $13.00 - $16.00 per hour. Closing At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote
    $13-16 hourly Auto-Apply 28d ago
  • Community Navigator, Meals On Wheels - Full-time

    Von Canada

    Remote community health advocate job

    at VON Canada (Ontario) Requisition Details: Employment Status: Regular. Full-time (1.0 FTE) Program Name: Meals On Wheels Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends On Call: Yes . Job Summary: The Community Navigator role bridges gaps in access to support for underserved and ethnically diverse communities by identifying community needs and connecting individuals to appropriate services. This work is guided by a commitment to cultural humility and strengthening connections through meaningful interactions with community members, ensuring that all activities, consultations, and service delivery are approached through a culturally responsive lens. Key Responsibilities: Develops and executes strategies to identify and secure program participants. Attends community events and festivals, and delivers presentations with cultural humility to increase awareness of and promote health and wellness programs. Identifies and collaborates with partner programs or organizations to strengthen support for individuals in identified communities and build knowledge of appropriate community resources for referrals. Creates culturally and linguistically appropriate verbal and written messaging for diverse communities, and leverages interpretation services as needed to support effective outreach. Surveys individuals from ethnically diverse communities to assess accessibility and identify barriers to care. Supports the identification of systemic needs within identified communities and collaborates with those communities to develop innovative, community-driven solutions. Gathers data for formal program assessments with clients and other health partners to ensure programs meet community needs. Collects and incorporates community feedback to strengthen program outreach, volunteer recruitment, and fundraising efforts. Assists community members in navigating the healthcare system and connecting to community resources and services based on their identified needs. Identifies opportunities and gathers information on community members' needs within the healthcare system to strengthen VON's advocacy efforts. Mobilizes, invites, and facilitates regular community outreach events and initiatives in partnership with identified communities. Works with internal teams to design and implement programs that arise from expressed client need. Uses data collection tools to track and report on the key performance indicators identified by the funder. Serves as a cultural navigator between the community and mainstream systems, providing interpretation, information sharing, and mediation support. Identifies and engages potential volunteers from the diverse communities we to serve. Supports the delivery of program training workshops for staff and volunteers as needed, including orientation, diversity and inclusivity training, and ensures onboarding best practices are followed. Provides support to staff and volunteers by collaborating with internal stakeholders to develop a plan to address identified gaps in cultural practices. Facilitates staff and volunteer participation in required education/training to effectively meet the needs of the diverse populations served through the programs. Works closely with the Manager Fund Development to attract donors from the communities we serve while applying a culturally appropriate lens. Common Responsibilities: Promotes the goals and values of VON and their role as an integrated community care provider. Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures. Abides by all VON policies and work practices. Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role. Works in collaboration with other staff in a team approach to service delivery. External and Internal Relationships: Identifies and cultivates strong relationships among VON, community members, faith-based organizations, and other service providers to strengthen outreach to underserved populations. Conducts outreach with health care and social services agencies, organizations, and partners to bridge access to services for diverse and underserved populations. Liaise with internal and external stakeholders to identify opportunities, needs and potential volunteer resources. Timely communication and follow up with internal staff, clients, and community partners/external organizations as required. Develops effective internal relationships across departments to facilitate achievement of objectives and responsibilities within this role. Interacts with various community agencies and local multicultural groups to optimize client referrals from diverse communities. Engages in knowledge exchange with organizations, associations, networks to further enhance culturally appropriate programming. Education, Designations and Experience: Bachelor's degree in social or health sciences, education, communications, or a related field. Minimum 3 years of proven experience of canvassing, outreach, data collection. Minimum 1 years of experience in project planning, coordination, and reporting Demonstrated experience working with ethnically diverse populations. Demonstrated experience working with external partners and volunteers. Education/Certificate in patient or community engagement (preferred). Prior experience working within not-for-profit organizations is an asset.. Skill Requirements: Experience in community outreach or navigation. Experience in a healthcare or social service setting. Demonstrated commitment to working in an environment with high confidentiality and discretion. Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community. Demonstrated commitment to improving community health. Excellent interpersonal and communication skills. Proven ability to design and deliver presentations Ability to work with diverse populations. Able to work both independently and within a team. Strong customer service skills. Strong organizational and time-management skills with an ability to prioritize, multi-task, and ability to problem solve. Proficiency in Windows OS and MS Office Suite programs. Strong attention to detail. Other: Must have personal vehicle and possess both a current driver's license and proof of vehicle insurance. Ability to work flexible hours, including evenings or weekends. A current and original copy of a satisfactory Criminal Records Check is required. Must be able to wear Personal Protective Equipment (PPE). Ability to speak language(s) prevalent in the region is an asset. Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements. Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its' discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates. VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at *********************************** for further details. VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.
    $34k-47k yearly est. Auto-Apply 60d+ ago
  • Community Health Worker - Outreach

    Chiricahua Community Health Centers 4.0company rating

    Remote community health advocate job

    Qualifications and Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified at any time based on business needs. This is a one-year, grant-funded position. Employment in this role is at-will and there is no guarantee of extension or renewal beyond the grant period. Essential Job Duties: Provides basic health checks, educational services, and referrals. Screens for diabetes, hypertension, and high cholesterol by performing glucose finger sticks, blood pressure screenings and cholesterol finger sticks. Screens for high BMI (Body Mass Index) and provide appropriate education and referrals. Renews clinical skills checklist sign-off annually to ensure accurate collection of blood pressure, blood sugar, height, weight, BMI, neck and waist measurement, oxygen saturation metrics. Screens, documents, and reports back on patient's social determinants of health. Completes and documents all community health screenings accurately into NextGen Electronic Health Records and submits monthly reports. Prepares and updates educational material on health care programs and services so that it is culturally appropriate. Performs quality assurance testing on all equipment. Attends and participates in department-specific training and staff meetings. Attends Community Health Worker conferences and other developmental/educational opportunities. Assists patients with scheduling clinic appointments when in the field. Reviews monthly schedule for staffing and inventory needs. Performs clinical duties within scope while working with a provider. Obtains and records patients vital signs according to protocol (blood pressure, blood sugar, height, weight, BMI, neck and waist measurement, oxygen saturation) prior to patient seeing provider. Fills out necessary paperwork for recording purposes, inputs vitals information into NextGen for provider review. Maintains patient confidentiality following HIPAA policies and procedures. Communicates in a professional and timely manner with patients and other members of the care team at all times. Assists clinical staff with determination of patient eligibility for certain services such as immunizations (based on age and CDC guidance) Follows up on provider tasks assigned to CHW team, including contacting and scheduling patients following or preceding a provider visit. Provides short term care coordination and connection to resources and support for patients. Works to reduce cultural and socio-economic barriers between patients and the care team, health center or other institutions. Provides non-emergency transportation to CCHCI established patients. Assists patients in accessing health related services including obtaining a medical home, overcoming barriers to obtaining needed medical care and/or social services by scheduling follow-up appointments, arranging transportation, and following up with patients who missed appointments. Facilitates patient access to community resources, including locating housing, food, clothing, education and life skills training based on social determinants of health screening and needs. Assists patients in utilizing community services including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible. Follows up with both patients and providers regarding health/social service plans to ensure patients' medical needs are met. Works to reduce cultural and socio-economic barriers between patients and institutions. Travels to patient homes, community locations, various agencies and other outreach destinations. Maintains Optimal Department Productivity Schedules patient appointments. Confirms patient appointments as needed. Checks in patients on location. Works assigned early mornings, late evenings and weekends as required. Works in remote areas of Cochise County as required. Transcribe Accurate Patient Demographic Information into the Required Systems to Ensure Timely Reimbursement of Visits Verifies medical insurance coverage and eligibility when applicable. Verifies patient demographic information. Informs patients of encounter co-pays, deductibles, account balances and takes payments over the counter at the time of visit as applicable. Deciphers the correct amount to charge self-pay, prompt pay or sliding fee discount program for patients. Provides Excellent Customer Service Provides and facilitates the completion of necessary patient forms. Assists patients with presumptive applications for Sliding Fee Discount Program. Takes and documents messages as appropriate. Greets, interacts with, and assists patients and staff in a professional manner. Travels to any location as needed. Performs other duties assigned by supervisor/manager. Required Minimum Qualifications - Education, Experience, Certificates & Licenses: High School Diploma or GED. Completion of 40-hour domestic violence awareness training required within 6 months after hire. Completion of 40-hour sexual assault awareness training required within 6 months after hire. Completion and certification for Pesticide Handler and Worker Safety Training required within 6 months of hire. Must maintain current CPR training certification. Must be 21 years of age and possess a current Arizona driver's license to qualify for coverage under company insurance. Proof of Insurance may be required if requesting mileage reimbursement. Annual Health-E-Arizona plus and Certified Application Counselor Certification renewals are required. Valid Fingerprint Clearance Card. Preferred Qualifications - Education, Experience, Certificates & Licenses: A background in the health or social services field is preferred. Required Language Skills: Ability to comprehend and compose instructions, correspondence and communications in English and Spanish in both oral and written format. Bilingual in English and Spanish is required. Physical Requirements: Ability to frequently move objects weighing up to 25 pounds. Ability to traverse short distances indoors and outdoors between work sites. Possess hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, and other office machinery. Possess close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents. Ability to discern the nature of sounds at a normal spoken volume. Possess hand-eye coordination and visual acuity necessary to frequently operate a motor vehicle in normal and adverse weather conditions. Possesses range of body motion and ability to exert enough force to assist in moving and lifting patients. Other Required Knowledge, Skills, and Abilities: Ability to add, subtract, multiply and divide in all measure, using whole numbers, common fractions and decimals. Ability to gather data in an organized fashion from varied sources. Ability to perform a variety of assignments requiring independent judgment. Ability to deal with challenges involving several variables in routine situations. Knowledge of health plans and community health centers preferred. Knowledge of HIPAA rules and regulations. Knowledge of Medicaid and Medicare programs preferred. Computer literacy required. Knowledge of Electronic Health Records preferred. Basic knowledge of preventable diseases such as diabetes, hypertension, and obesity. Knowledge and ability to work with special needs populations (homeless, veterans, low-income housing residents, migrant and seasonal farmworkers). Ability to work independently and in "nontraditional" work settings. Ability to establish positive, supportive relationships with patients, providers, and the community. Knowledge and understanding of community resources and services. Work Environment & Conditions: Work is frequently performed both indoors and outdoors with exposure to outside weather conditions to include heat and cold, and humid, windy, and dry conditions. Work is occasionally performed in a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals. Work is occasionally performed in community-based settings, including patient's home. Work is frequently performed in farm fields with the chance for exposure to pesticides. Work includes frequent driving in normal and adverse weather conditions over improved and rough road surfaces. Work requires reliable transportation as position requires frequent travel and extended hours to include early mornings, evenings, holidays, and weekends.
    $29k-36k yearly est. 13d ago
  • Join the FOLX Health Talent Community

    FOLX Health

    Remote community health advocate job

    Are you interested in working at FOLX but don't see a role that matches your interests or your experience? Don't worry, we've established our FOLX Health Talent Community just for you! Joining our Talent Community will connect you with the hiring team for potential opportunities. We will reach out to you if we identify a role that suits your background. What we do FOLX is building a digital healthcare platform that serves LGBTQIA+ Folx to live, love, and be fearlessly ourselves, in any and every way that gives us the greatest consensual happiness and freedom. Our community is claiming for itself the power to define our bodies, our sex, and our families as we see fit. Who we are We are a passionate team of highly driven entrepreneurs, designers, clinicians, and technologists focused on meeting the essential health care needs of this community. We are looking for creative & operational excellence. We believe in the brilliance of each of our team members and also the creativity that emerges when we work together. We integrate hard work & dedication to our purpose with holistic health, joy, fun, & pleasure in the work we do. Where we work We are a fully remote company that requires its employees to have access to a safe and productive work environment. Some positions, however, may include travel. What we value At FOLX, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of, or traits historically associated with race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law. What are our perks FOLX offers a competitive compensation package and is based on the incumbent's actual salary reflecting a variety of factors including, but not limited to, experience, education, qualifications, job-related skills, training, and certifications. As part of our comprehensive total rewards package, positions may be eligible for equity as well as several other Folx health perks and benefits (including but not limited to medical, dental, and life insurance, a 401(k)-retirement plan, generous paid time off, wellness, cell, and internet benefits). Maintaining Your Privacy As part of our candidate assessment and selection process, FOLX Health will use your personal data including your resume to match your qualifications to open positions. This might also include contacting you via email or phone to schedule an interview, obtaining professional references and additional steps pertinent to our recruitment activities. Your personal data, which includes your resume, will become part of the FOLX Health recruitment database. FOLX will not disclose or share your information with third party entities. By submitting your personal data to our FOLX Health Talent Community, you agree that your personal data may be used for the sole purpose of recruitment at FOLX. Thank you for your interest in FOLX. We hope to connect with you soon. We are proud to be an equal opportunity employer, and do not discriminate on the basis of race, color, ethnicity, national origin, religious affiliation, sex, gender identity, sexual orientation, disability, or any other legally protected status. Here, diversity and inclusion means accepting that everyone's perspective can teach you something. We're eager to learn. #LI-Remote Please note: There has been a recent increase in employment scams. FOLX posts all of our open positions on our careers page at ************************** and only contacts candidates from official "@folxhealth.com" email addresses.
    $37k-51k yearly est. Auto-Apply 60d+ ago
  • Community Health Intern (Remote)

    Komen Michigan

    Remote community health advocate job

    For full consideration, your degree program at your university must require an internship as part of completion for graduation. You must also be prepared to complete a minimum of 120 hours for the semester, or what is required by your university's program guidelines. WHO WE ARE! Susan G. Komen is the only organization that addresses breast cancer on multiple fronts including research, community health & public policy initiatives to make the biggest impact against this disease. Students will have direct supervision from their intern supervisor within the area they are assigned to. We are actively recruiting one Intern for our Spring 2026 semester to join our Community Health team. Ideally, we are seeking a student majoring in Health Science, Public Health, or a related field who is interested in applying analytical skills to support nonprofit fundraising strategies, donor engagement insights, and business development initiatives. Perks Of the Program Include A structured and supervised remote learning environment Explore the nonprofit industry Build your resume with hands-on projects Gain networking opportunities Collaborate with SMEs in your area of interest Earn college credit Join our Intern Alumni Association upon completion of the program Receive an employment reference Students must meet the following requirements to be eligible for the program: Authorized to perform duties in the U.S Your degree program must require an internship for graduation Actively enrolled in a 4 year or graduate degree program and must be enrolled in a class to receive academic credit Minimum G.P.A of 3.0 Have reliable internet access since this Internship is 100% remote Acknowledge this is an unpaid internship Internship availability from August to November, during Komen's hours of operation (Monday - Friday from 7am - 6pm CDT) Available with a minimum two four-hour blocks of time OR 3 three-hour blocks of time during the business week Komen's internship program provides students with direct nonprofit experience in a remote work environment along with academic education and professional job preparation. Students may have the opportunity to explore different departments during the Internship: Human Resources, Legal, Finance, IT, Patient Services, Community Health, Government Affairs, Mission Operations, Scientific Programs & Data, Major Gifts, Corporate Partnerships, Communications, Marketing, Community Engagement, Community Development, Development Strategy and Operations, etc. We appreciate the value and work interns bring and hope to provide them with professional and personal development in return!
    $27k-38k yearly est. Auto-Apply 20d ago
  • Join our Internship Community

    Feedzai 4.0company rating

    Remote community health advocate job

    Feedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. If you couldn't find an internship that fits what you are looking for, please join our Internship Community by submitting your resume and telling us about yourself. Then, we can reach out if an internship comes open that might be a fit for you. Your First 30-Days at Feedzai: You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! Life at Feedzai Instagram Feedzai Culture Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Feedzai does not accept unsolicited resumes from recruiters or employment agencies. Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at *************************************************************** and *************************************************************************** for more information on how we process your personal data.
    $27k-36k yearly est. Auto-Apply 11d ago
  • COMMUNITY HEALTH WORK - INFANT MORTALITY

    Heart of Ohio Family Hea Lth Centers 3.0company rating

    Community health advocate job in Columbus, OH

    Summary : The Community Health Worker - Infant Mortality will primarily be assisting patients with the social determinants of health within our clinic. This CHW position will focus primarily on assisting pregnant and post-partum women with an emphasis on decreasing infant mortality. The position will assist patients through a variety of methods, including clinic visits, phone visits, and home visits. CHW's will work closely with medical providers, staff, and other agencies to improve patient care and outcomes. Reports to : Women's Health Program Manager Manages : No Dress Requirement : Business Casual Work Schedule : Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Requirements: • Any combination of 3 years health/social services experience and/or education • Verifiable good driving record and reliable transportation • Background check and fingerprinting • Bilingual (Spanish/Somali/Nepali) encouraged to apply Key Responsibilities: Help to address patient social needs through phone visits, in person visits, and home visits. Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible. Follow-up with patients about health management/care plans with both patients and providers. Help patients understand their plan of care. Call patients who miss appointments or are due for needed medical care to get them into the clinic for needed care. Link patient to resources to help in management of chronic health conditions as needed. Help patients with insurance application and track completion. Document activities, service plans, and results in an effective manner while adhering to the policies and procedures in place Work collaboratively and effectively within a team Establish positive, supportive relationships with participants and provide feedback Facilitate communication and coordinate services between providers Motivate patients to be active, engaged participants in their health Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations If bilingual, provide interpretation for patients. Other duties as assigned Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Community Intern - Winter/Spring 2026

    Bubble Skincare

    Remote community health advocate job

    Reports to: Senior Community Manager Hourly expectation: 40 hours per week (FT)/ 20 hours per week (PT) Hourly Rate: $16 hourly except where minimum wage is over $16 in which case it will be minimum wage Duration: Six (6) Months (180 days) MUST be available to work at least 1 evening shift per week and (4-6 hours) over the weekend About Us Bubble was built because skincare wasn't listening. For too long, brands dictated what people needed without asking them what they actually wanted. So, we did things differently. We created high-quality, science-backed skincare at an accessible price point-without fear-based marketing, overpricing, or unnecessary complexity. Since launching, we've built one of the most engaged and loyal communities in beauty, with over 3M+ followers and 20.8M likes on TikTok alone. Our audience doesn't just buy our products-they help shape them. Job Overview This Community Intern role will help support the Bubble Ambassador Community team in a wide variety of day to day operations. A large portion of this role will involve reviewing ambassador applications and content submissions for our ever-growing brand community. Responsibilities: Community Support: Support on the day-to-day engagement of Bubble's community channels. Be both proactive and reactive with the community, engaging across questions, comments, and support requests efficiently. Maintain and clear community platform's ambassador submissions from pending applications, content submissions, document submissions, etc. Maintain a unified brand voice across different insider social and chat channels and ensure responses are consistently conveying appropriate brand TOV. Contribute ideas and suggestions for fostering community growth and enhancing customer satisfaction and community experience. College Marketing support: Maintain daily communications with Campus Reps and Campus Ambassadors through email, chat, social media and person-to-person interaction. Operational Support: Provide essential administrative support to ensure the smooth operation of the community team and ambassador relationships; this will be varied but some examples could include sending packages, tracking packages, updating external communications, meeting notes, etc. Sendouts Management: Coordinate and manage sendouts, whether they are gratis or otherwise. Ensure that sendouts are processed efficiently and in compliance with company guidelines. Social Media Engagement: Respond to community inquiries across all brand insider channels daily Engage effectively and in a timely manner with brand ambassador posts across Facebook, Instagram and TikTok Be responsible for downloading and tracking ambassador social media posts Skills and Requirements: Must be comfortable working regular weekly evenings and weekends shifts to adhere to regular community activity Previous internship experience required Must be actively enrolled in a college or university in the United States or a post grad and looking for a FT temp role Must be based in NY, NJ, or an easily commutable state to NYC Highly organized and able manage multiple projects simultaneously Detail oriented, able to compile data reports and maintain a high level of data accuracy Knowledge of current trends in brand and community marketing Excellent writing skills and experience drafting copy Ability to multitask and prioritize work effectively Self-starter and able to work independently Communicate proactively and take initiative across all tasks and projects
    $16 hourly Auto-Apply 26d ago
  • School Community Engagement Intern

    Louisiana Key Academy CMO 3.7company rating

    Remote community health advocate job

    Internship Description About Louisiana Key Academy: Louisiana Key Academy (LKA) is a growing network of public charter schools, founded in Baton Rouge, that utilizes an innovative, evidence-based model to serve students with dyslexia. Founded by two parents of dyslexic students, we are passionate about our vision of all children having the tools they need to thrive. We believe that dyslexics should be identified early and given the education necessary to reach their full potential. LKA is a champion for dyslexics as they engage in an excellent and accessible education. The Internship Opportunity: We are seeking an enthusiastic and organized School Community Engagement Intern to act as a liaison between our school and key stakeholders, including students, parents, and the local community. This intern will help amplify our school's values and accomplishments while promoting strong community connections. This is a paid, part-time internship with flexible hours and remote participation available. The position will require approximately 10 hours per week, with a schedule that can be adjusted to accommodate academic commitments. Key Responsibilities: Assist in organizing and promoting school events, such as parent-teacher meetings, community outreach initiatives, and student celebrations Help maintain communication between the school and various stakeholders through newsletters, emails, and social media updates Support the creation of materials that showcase school accomplishments, programs, and student success stories Assist in outreach efforts to local businesses and community organizations for potential partnerships and sponsorships Help with planning and executing events that align with the school's mission and values Track community engagement efforts and assist with reporting on impact and participation What You'll Gain: Practical experience in community outreach, event planning, and stakeholder engagement Hands-on opportunity to work with a dynamic school network impacting students' lives Flexible remote work options with the chance to contribute to a meaningful mission Valuable experience that enhances your résumé and portfolio Requirements Current undergraduate student pursuing a degree in Communications, Marketing, Public Relations, or a related field Strong written and verbal communication skills Experience with event planning or community outreach is a plus Comfortable using social media platforms for engagement and awareness Self-starter who is organized, detail-oriented, and able to meet deadlines Passion for education and an interest in building community relationships Available for an average 10 hours per week (flexible schedule that can be adjusted to accommodate academic commitments) Salary Description $12.50/hr
    $12.5 hourly 60d+ ago
  • Escalation Advocate, Behavioral Health - Remote

    Unitedhealth Group 4.6company rating

    Remote community health advocate job

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** The Escalations Advocate is an individual contributor role responsible for an exciting variety of responsibilities in Specialty Networks of OptumHealth. We are looking for someone with solid analytical skills, who can think critically. The perfect candidate is flexible, detail oriented, able to see the big picture, can work within and across multidisciplinary teams, build relationships and has a positive personality. We are seeking lifelong learners who stay up to date on regulations, industry trends and advancements in the field, in addition to constantly developing their personal skillset. Our team members are sought out as a valued experts by our case partners, accounts, and customers. *****Required schedule is Monday-Friday, 10:30am - 7:00pm CST***** You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Extensive work experience, possibly in multiple operational areas + Manage a challenging role in a fast - paced environment + Achieve timely resolution to urgent and non - urgent issues, most of our issues turn around in 48hrs + Synthesize and communicate complex information in understandable terms both verbally and written + Support issue resolution for a variety of internal and external customers + Critically analyze issues from multiple angles to determine the root cause and next steps + Analyze issues including conducting a root cause analysis by identifying potential compliance, process, or systemic breakdowns and communicate findings to management and issue resolution partners + Able communicate effectively with state agencies, regulators, external customers, clinical medical directors, and senior leadership + Utilize expertise to support issue resolution + Collaborate and coordinate across multiple teams, departments, and representatives + Recognize trends with escalated issues and identity, carry out or coordinate preventative action + Develop effective working relationships with the applicable internal and external customers + Ability to conduct quick and thorough in-depth research across many systems and platforms (Iset, Linx, Unet, Facets, etc.) + Work independently + Mentor and develop other team members + Hold others accountable for resolution activities + Review the work of others to assess accuracy with process requirements + Develop innovative approaches to issue resolution + Providing member advocacy including serving as a primary point of contact for members who require assistance with their healthcare needs + Reviewing and resolving complex claims issues, investigating claim discrepancies, and collaborating with the claims processing teams + Understanding medical and behavioral health terminology, treatment options, and guidelines You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Behavioral Health Clinical licensure - independently clinically licensed (i.e., LPC, LCSW, LMFT, LMHC, etc.). + 5+ years of behavioral health care experience + 3+ years of customer service experience in the healthcare industry + Proven knowledge of or State and Federal regulations that govern commercial health insurance + Proficiency with computer and Windows PC applications + Proficiency with Linx, ICUE, OCM + Designated workspace and access to install secure high-speed internet via cable/DSL in home **Preferred Qualifications:** + Experience with or a willingness to learn behavioral health appeals/claims + Optum Care Advocacy or UM experience + Assessment and Triage experience *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $30k-36k yearly est. 60d+ ago

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