How to hire a community health agent

How to hire a community health agent, step by step

Here's a step-by-step community health agent hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a community health agent job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new community health agent
• Step 8: Go through the hiring process checklist

Post a community health agent job for free, promote it for a fee

Post free

1. Identify your hiring needs

   The community health agent hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A community health agent's background is also an important factor in determining whether they'll be a good fit for the position. For example, community health agents from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of community health agents.

   Type of Community Health Agent	Description	Hourly rate
   Community Health Agent	Health educators teach people about behaviors that promote wellness. They develop and implement strategies to improve the health of individuals and communities... Show more	$10-20
   Health Outreach Worker	Community health workers are health care professionals who are responsible for assisting individuals and communities in adopting health behaviors by outreaching health organizations to implement health programs. These health workers are required to provide basic health care services and perform basic diagnostic procedures such as screening of blood pressure, breast cancer, or communicable disease... Show more	$12-19
   Agent	Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors... Show more	$9-34

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Telephone Calls
   • Emergency Situations
   • Inbound Calls
   • Outbound Calls
   • PBX
   • Telephone Switchboard
   • External Calls
   • Correctional
   • Guest Calls
   • Medicare
   • Medicaid
   • Guest Inquiries
   • Front Desk
   • Computer System

   Check all skills

   Responsibilities:

   • Manage large databases, analyze records, perform literature reviews, prepare PowerPoint presentations, and interpret data for publication.
   • Verify applicants information to see if they would be eligible for one of the Medicaid programs.
   • Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.
   • Maintain HIPPA certification and security clearance
   • Operate FedEx shipping system efficiently and accurately.

3. Make a budget

   Including a salary range in your community health agent job description is one of the best ways to attract top talent. A community health agent can vary based on:

   • Location. For example, community health agents' average salary in kentucky is 50% less than in alaska.
   • Seniority. Entry-level community health agents 50% less than senior-level community health agents.
   • Certifications. A community health agent with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a community health agent's salary.

   Average community health agent salary

   $14.38hourly

   $29,917 yearly

   ---

   Entry-level community health agent salary

   $21,000 yearly salary

   Updated December 16, 2025

4. Writing a community health agent job description

   A community health agent job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a community health agent job description:

   Community health agent job description example

   * All positions are located in Fresno/Clovis CA*
   
   Delivering the best possible patient experience is one of our most important goals - and this role has a direct impact on that. Medical bills can be very frustrating and confusing for patients and as a Charge Capture Specialist, you will be responsible making sure accurate and timely billing doesn't impact the patients of Community Health Partners clinics and its designated providers. Community Health Partners is affiliated with the Community Medical Centers' health system and a part of an extensive range of healthcare services to care for Central Valley families at every stage of life.
   
   In this role, you will assess and enter charges, apply accurate charging procedures and protocols to ensure that all billable charges are captured, and will be responsible for processing patient charges and ensuring that procedures are billed properly. You will work with all levels of Community Health Partners to resolve any issues relating to charge capture and assist in the development of protocols and workflows in collaboration with leadership and applicable third parties.
   
   We know that our ability to provide the highest level of care begins with our incredible staff. Because of this, we provide unique benefits like free concierge services to run your errands while you work and well-being support through on-demand resources, as well as excellent retirement options and core benefits. Financial benefits are important too, and outside base compensation we provide relocation bonuses if you are moving to our wonderful community.
   
   Responsibilities:
   
   Your Career at Community | Opportunity. Challenge. Growth.
   
   In this role, you will:
   
   * Review clinical charges on a daily basis and perform charge capture audits by comparing the medical record documentation against the identified Epic reports.
   * Assist in overseeing the charge capture system for clinics and respective providers to promote its accuracy and integrity across revenue-generating departments.
   * Collaborate and work closely with operations and the revenue cycle team, third party vendors, applicable ancillary departments and providers to ensure all charges are appropriately captured.
   * Ensure all documentation is complete and accurate, and work with appropriate clinical staff to resolve any issues relating to incomplete or missing documentation.
   * Ensure that established daily routines/reports are completed in the given time period.
   
   Qualifications:
   
   Experience and Education Minimum Requirements:
   
   * High School Diploma, General Education Development (GED) or Completion of an Approved Individualized Education Plan (IEP) Certificate required
   * 3 years of experience in either hospital or professional charge capture required
   * Knowledge of ICD-10-CM/PCS and CPT-4/HCPCS coding, Chargemaster, revenue codes required
   
   Click HERE to learn more about our awesome benefits offerings as well!
   
   Please note: Per the CDPH order, all healthcare workers are required to be vaccinated for COVID-19 or have an approved exemption and test regularly.
   
   Please note: If any bonuses are noted, they are only applicable to external hires and those candidates meeting current bonus requirements.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right community health agent for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your community health agent job on Zippia to find and recruit community health agent candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit community health agents, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new community health agent

   Once you've decided on a perfect community health agent candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a community health agent?