Community health agent job description
Updated March 14, 2024
7 min read
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Example community health agent requirements on a job description
Community health agent requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in community health agent job postings.
Sample community health agent requirements
- High school diploma or equivalent
- Completion of accredited community health agent training program
- Valid driver's license and reliable transportation
- Ability to pass criminal background check
- Knowledge of basic medical terminology and procedures
Sample required community health agent soft skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and critical thinking abilities
- Compassionate and empathetic approach to patient care
- Flexibility and adaptability in a fast-paced work environment
Community health agent job description example 1
Community Medical Center community health agent job description
* All positions are located in Fresno/Clovis CA*
Delivering the best possible patient experience is one of our most important goals - and this role has a direct impact on that. Medical bills can be very frustrating and confusing for patients and as a Charge Capture Specialist, you will be responsible making sure accurate and timely billing doesn't impact the patients of Community Health Partners clinics and its designated providers. Community Health Partners is affiliated with the Community Medical Centers' health system and a part of an extensive range of healthcare services to care for Central Valley families at every stage of life.
In this role, you will assess and enter charges, apply accurate charging procedures and protocols to ensure that all billable charges are captured, and will be responsible for processing patient charges and ensuring that procedures are billed properly. You will work with all levels of Community Health Partners to resolve any issues relating to charge capture and assist in the development of protocols and workflows in collaboration with leadership and applicable third parties.
We know that our ability to provide the highest level of care begins with our incredible staff. Because of this, we provide unique benefits like free concierge services to run your errands while you work and well-being support through on-demand resources, as well as excellent retirement options and core benefits. Financial benefits are important too, and outside base compensation we provide relocation bonuses if you are moving to our wonderful community.
Responsibilities:
Your Career at Community | Opportunity. Challenge. Growth.
In this role, you will:
* Review clinical charges on a daily basis and perform charge capture audits by comparing the medical record documentation against the identified Epic reports.
* Assist in overseeing the charge capture system for clinics and respective providers to promote its accuracy and integrity across revenue-generating departments.
* Collaborate and work closely with operations and the revenue cycle team, third party vendors, applicable ancillary departments and providers to ensure all charges are appropriately captured.
* Ensure all documentation is complete and accurate, and work with appropriate clinical staff to resolve any issues relating to incomplete or missing documentation.
* Ensure that established daily routines/reports are completed in the given time period.
Qualifications:
Experience and Education Minimum Requirements:
* High School Diploma, General Education Development (GED) or Completion of an Approved Individualized Education Plan (IEP) Certificate required
* 3 years of experience in either hospital or professional charge capture required
* Knowledge of ICD-10-CM/PCS and CPT-4/HCPCS coding, Chargemaster, revenue codes required
Click HERE to learn more about our awesome benefits offerings as well!
Please note: Per the CDPH order, all healthcare workers are required to be vaccinated for COVID-19 or have an approved exemption and test regularly.
Please note: If any bonuses are noted, they are only applicable to external hires and those candidates meeting current bonus requirements.
Delivering the best possible patient experience is one of our most important goals - and this role has a direct impact on that. Medical bills can be very frustrating and confusing for patients and as a Charge Capture Specialist, you will be responsible making sure accurate and timely billing doesn't impact the patients of Community Health Partners clinics and its designated providers. Community Health Partners is affiliated with the Community Medical Centers' health system and a part of an extensive range of healthcare services to care for Central Valley families at every stage of life.
In this role, you will assess and enter charges, apply accurate charging procedures and protocols to ensure that all billable charges are captured, and will be responsible for processing patient charges and ensuring that procedures are billed properly. You will work with all levels of Community Health Partners to resolve any issues relating to charge capture and assist in the development of protocols and workflows in collaboration with leadership and applicable third parties.
We know that our ability to provide the highest level of care begins with our incredible staff. Because of this, we provide unique benefits like free concierge services to run your errands while you work and well-being support through on-demand resources, as well as excellent retirement options and core benefits. Financial benefits are important too, and outside base compensation we provide relocation bonuses if you are moving to our wonderful community.
Responsibilities:
Your Career at Community | Opportunity. Challenge. Growth.
In this role, you will:
* Review clinical charges on a daily basis and perform charge capture audits by comparing the medical record documentation against the identified Epic reports.
* Assist in overseeing the charge capture system for clinics and respective providers to promote its accuracy and integrity across revenue-generating departments.
* Collaborate and work closely with operations and the revenue cycle team, third party vendors, applicable ancillary departments and providers to ensure all charges are appropriately captured.
* Ensure all documentation is complete and accurate, and work with appropriate clinical staff to resolve any issues relating to incomplete or missing documentation.
* Ensure that established daily routines/reports are completed in the given time period.
Qualifications:
Experience and Education Minimum Requirements:
* High School Diploma, General Education Development (GED) or Completion of an Approved Individualized Education Plan (IEP) Certificate required
* 3 years of experience in either hospital or professional charge capture required
* Knowledge of ICD-10-CM/PCS and CPT-4/HCPCS coding, Chargemaster, revenue codes required
Click HERE to learn more about our awesome benefits offerings as well!
Please note: Per the CDPH order, all healthcare workers are required to be vaccinated for COVID-19 or have an approved exemption and test regularly.
Please note: If any bonuses are noted, they are only applicable to external hires and those candidates meeting current bonus requirements.
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Community health agent job description example 2
Old National Bank community health agent job description
Old National Bank is honored to be named one of the World's Most Ethical Companies for the 11th consecutive year!
Old National Bank was established in 1834. Today, we are the largest financial services holding company with dual headquarters in Chicago and Evansville, IN. We provide an array of services to our clients which include Community Banking, Investments, and Wealth Management. At Old National, we believe that by helping our team members balance work life with home life, we create a more productive workforce and a stronger company.
The Community Banking Support Agent serves as the first line of support for banking center team members. The agent is responsible for ensuring incoming calls are handled timely, accurately and with professionalism. Resolving problems and identifying opportunities for training development or streamlining processes is key to being successful in this role.
Key Accountabilities
Resolve Problems:
+ Listen to caller and take ownership of the problem until resolved or passed to another appropriate team member successfully
+ Solve problems in a timely manner in order to meet Service Level Agreements
+ Ensure world class client experience while providing resolution to problems
Qualifications and Education Requirements
+ 2 - 3 years work experience in a banking center
+ 1+ year(s) of experience in Deposit Operations, Loan Operations or Client Care preferred
+ Working knowledge of Signature, CSS, Desktop Teller, COLA and banking center procedures
+ Must have good judgment and act professionally
+ Excellent attention to detail
+ Excellent telephone and customer service skills
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Head of Talent Acquisition, SVP, to fill a specific position
External Job Title: COMMUNITY BANK SUPP AGENT
Street: 600 N Royal Ave
Old National Bank was established in 1834. Today, we are the largest financial services holding company with dual headquarters in Chicago and Evansville, IN. We provide an array of services to our clients which include Community Banking, Investments, and Wealth Management. At Old National, we believe that by helping our team members balance work life with home life, we create a more productive workforce and a stronger company.
The Community Banking Support Agent serves as the first line of support for banking center team members. The agent is responsible for ensuring incoming calls are handled timely, accurately and with professionalism. Resolving problems and identifying opportunities for training development or streamlining processes is key to being successful in this role.
Key Accountabilities
Resolve Problems:
+ Listen to caller and take ownership of the problem until resolved or passed to another appropriate team member successfully
+ Solve problems in a timely manner in order to meet Service Level Agreements
+ Ensure world class client experience while providing resolution to problems
Qualifications and Education Requirements
+ 2 - 3 years work experience in a banking center
+ 1+ year(s) of experience in Deposit Operations, Loan Operations or Client Care preferred
+ Working knowledge of Signature, CSS, Desktop Teller, COLA and banking center procedures
+ Must have good judgment and act professionally
+ Excellent attention to detail
+ Excellent telephone and customer service skills
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Head of Talent Acquisition, SVP, to fill a specific position
External Job Title: COMMUNITY BANK SUPP AGENT
Street: 600 N Royal Ave
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Community health agent job description example 3
Liberty Healthcare community health agent job description
Experienced law enforcement professionals are encouraged to consider an employment opportunity with Liberty Healthcare Corporation and the Illinois Conditional Release program.
The Illinois Conditional Release Program provides intensive supervision and treatment to adult sexual offenders in communities throughout Illinois.
Liberty Healthcare is now accepting applications for a full-time 'Conditional Release Agent' position which is responsible for providing monitoring and case management of sexual offender clients in the community.
This is a remote / field-based position which allows for some work from home and requires regular travel throughout the region.
Specific responsibilities of this position include:
+ Collaborating with a wide array of service providers, law enforcement professionals, government officials, and other stakeholders
+ Developing deep knowledge of clients' past criminal records, behaviors, patterns and victimology
+ Coordinating, facilitating and participating in various stakeholder meetings
+ Ensuring clients adhere to the terms and conditions of their conditional release plans
+ Coordinating housing, education, vocational, counseling, medical, and other services for clients
+ Providing monitoring of clients using Global Positioning Satellite (GPS) technology
As a Conditional Release Agent and full-time employee of Liberty Healthcare, you can expect a competitive salary and comprehensive benefits package - click here for details.
You are a good fit for this position if you possess the following attributes:
+ Minimum of three years of probation, parole or other relevant law enforcement experience - ideally working with sexual offenders
+ Willingness to use your own personal vehicle for travel throughout the region
+ Willingness to work a variable schedule which will include evenings, nights and weekends
+ Ability to perform at a high level while working autonomously
Former or retired parole agents, probation officers, correctional officers, police officers, military police, and other law enforcement professionals are encouraged to apply.
Liberty Healthcare is an Equal Opportunity Employer. Diversity, equality and inclusion are among our deepest-held values. We work to create an environment that attracts real talent and we seek to motivate, inspire and recognize high performance among all employees. regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, ancestry, national origin, age, marital or veteran status, or disability. All qualified applicants are encouraged to apply and will receive consideration for employment.
If you're looking to make a positive impact on community safety while helping others - click "Apply" and submit your resume for immediate consideration.
The Illinois Conditional Release Program provides intensive supervision and treatment to adult sexual offenders in communities throughout Illinois.
Liberty Healthcare is now accepting applications for a full-time 'Conditional Release Agent' position which is responsible for providing monitoring and case management of sexual offender clients in the community.
This is a remote / field-based position which allows for some work from home and requires regular travel throughout the region.
Specific responsibilities of this position include:
+ Collaborating with a wide array of service providers, law enforcement professionals, government officials, and other stakeholders
+ Developing deep knowledge of clients' past criminal records, behaviors, patterns and victimology
+ Coordinating, facilitating and participating in various stakeholder meetings
+ Ensuring clients adhere to the terms and conditions of their conditional release plans
+ Coordinating housing, education, vocational, counseling, medical, and other services for clients
+ Providing monitoring of clients using Global Positioning Satellite (GPS) technology
As a Conditional Release Agent and full-time employee of Liberty Healthcare, you can expect a competitive salary and comprehensive benefits package - click here for details.
You are a good fit for this position if you possess the following attributes:
+ Minimum of three years of probation, parole or other relevant law enforcement experience - ideally working with sexual offenders
+ Willingness to use your own personal vehicle for travel throughout the region
+ Willingness to work a variable schedule which will include evenings, nights and weekends
+ Ability to perform at a high level while working autonomously
Former or retired parole agents, probation officers, correctional officers, police officers, military police, and other law enforcement professionals are encouraged to apply.
Liberty Healthcare is an Equal Opportunity Employer. Diversity, equality and inclusion are among our deepest-held values. We work to create an environment that attracts real talent and we seek to motivate, inspire and recognize high performance among all employees. regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, ancestry, national origin, age, marital or veteran status, or disability. All qualified applicants are encouraged to apply and will receive consideration for employment.
If you're looking to make a positive impact on community safety while helping others - click "Apply" and submit your resume for immediate consideration.
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Updated March 14, 2024