Community Health Center jobs - 69 jobs

Job Title: Navigation Center Representative Department: Navigation Center Reports To: Navigation Center Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to provide exceptional customer service to patients of Community Health Centers of the Central Coast (CHCCC). The position requires responding to a high volume of inbound calls for the purpose of scheduling appointments, appointment confirmations, cancellations, and rescheduling. The Navigation Center Representative will be responsible for performing insurance and financial class verification. The Navigation Center Representative processes patient inquires via phone, email, and Electronic Health Record (EHR) tasking. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Provides an exceptional level of customer service to all patients and staff using AIDET Standards. Answers the telephone in a courteous, professional manner, and follow pre-designed scripts when handling patient calls. Handles high volume of inquiries from patients and internal/external customers, and deal with frequent changes, delay, or unexpected events. Receives incoming calls responsible for processing/directing them to the appropriate person or department when the Navigation Center is unable to assist the caller. Schedules, cancels, reschedules, and adheres to scheduling guidelines and frequency limitations. Provides directions to CHCCC locations to clientele upon request. Provides information to patients regarding clinical processes and answer questions as needed, including, but not limited to referral process, prescription refills, transportation services, financial programs, and other services. Verifies patient insurance in accordance with CHCCC guidelines and informs patients what information needs to be presented in order to apply for the various financial programs or health insurance options. Performs data entry, pre-registers, updates patient information, demographics, and insurance information. Ensures patient messages are properly documented in the patients EHR. Communicates with providers and other health center staff via electronic health record system. Responsible for contacting providers/professional staff and placing calls at the direction of the professional staff (such as doctor on call). May assist in completing appointment confirmation calls. Monitors the queue to ensure calls are answered in a timely appropriate manner. Executes department goals such as meeting the required number of calls per day. Completes Process Control Board (PCB) hourly. Updates Managed Daily Improvement (MDI) Board and Huddle metrics as needed. Assists in training, mentoring, and orientation of new and existing staff including other health center staff. Conducts patient outreach as needed or assigned and educates patients on CHCCC services. Promotes CHCCC Continuous Quality Improvement Program. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a healthcare setting or completion of a Medical Assistant training program from an accredited school preferred. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Intermediate computer literacy to comply with department needs (e.g. electronic medical record documentation). Experience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office programs required. Minimum of typing at 35 wpm preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Assisting from an accredited school is preferred. Possession of current, valid and unrestricted California Driver's License (Class C) required. Current CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment consisting of high volume of inbound calls. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

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Coordinates prenatal care for all patients in St. John's Prenatal Program. Provides patient-centered education and counseling; addresses patients' unique needs by providing routine perinatal health education and counseling services per Comprehensive Perinatal Services Program (CPSP) requirements. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * SEIU Union * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within Qualifications/Licensure: Education and Experience * High school diploma or equivalent. * 1 year of prenatal experience required; 2+ years' experience preferred. * CPSP certificate or completion of CPSP certification within 6 months of employment. * CPR certified preferred * Medical Assistant Certificate Education and Experience * Bilingual English/Spanish required. * Knowledge of informal medical office policies and procedures. * Ability to act independently and within a team. * Ability to establish work priorities to meet established deadlines. * Ability to interact with non-organization personnel. * Must be detail-oriented. * Ability to work with culturally diverse populations. * Computer experience required. Duties and Responsibilities * Coordinates prenatal care for all patients in St. John's Community Health and Family OB/GYN Department * Provides patient-centered education and counseling; addresses patients' unique needs by providing routine perinatal health education and counseling services per the Comprehensive Perinatal Services Program (CPSP) requirements. * Provides a client orientation, performs prenatal and postpartum patient assessments, and creates an individual care plan for patients in the Prenatal Program. * Provides nutrition education; assists patients in completing a prenatal food frequency questionnaire; tracks patients' weight throughout pregnancy. * Screens patients for domestic violence and other psychosocial issues. * Refers patients as needed. * Utilizes Electronic Medical Records and documents per SJCH expectations in the patient's health record. * Meets the goals and objectives outlined in the CPSP Program Plan under the supervision and guidance of the Director of Operations. * Follows SJCH policies, procedures, and protocols; follows CPSP protocols; properly utilizes CPSP Steps-To-Take Manual. * Provides up-to-date documentation of perinatal patient appointments, newborn health outcomes, and other health information. * Supports clinic operations under direction of the Clinic Manager. * Coordinates with Medical Assistants and other clinic staff to support comprehensive care of perinatal patients. * Actively participates in monthly meetings; attends in-service trainings; attends off-site trainings; stays up-to-date in health information and health trends as related to CPSP. * Performs other assigned duties. St. John's Community Health is an Equal Employment Opportunity employer.

Under the direction of the Chief Pharmacy officer, Pharmacy Manager/PIC is responsible for providing supervision and direction of pharmacy operations by managing pharmacy staff (pharmacists, technicians, clerks, and all other ancillary staff), maintaining compliance with all Federal and State laws, as well as regulatory requirements. Responsible for day-to-day operations of medication dispensing and ensuring inventory management is accurately monitored from a quality, cost, and safety perspective. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Flexible Spending Account * Succession plans & growth within Qualifications/Licensure: Education: * Pharmacist degree (PharmD or Bachelor) from an accredited school of pharmacy. * Registered/licensed by the California Board of Pharmacy, current and clear license. * Prior experience as a pharmacist-in-Charge/Manager or equivalent preferred. * A minimum of three years of pharmacist experience in a retail pharmacy setting. * Clinical expertise in specialty pharmacy desirable, particularly in HIV and Hepatitis B & C is preferred. * Bilingual English/Spanish preferred (read, write, speak) Responsibilities Performs a combination, but not necessarily all, of the following duties: * Registered as pharmacist-in-charge for the clinic's in-house pharmacy, assists in maintaining and managing the St. John's pharmacy, according to approved standardized procedures and laws pertaining to the practice of pharmacy. * Assist the Chief Pharmacy Officer with the development and implementation of pharmacy strategic initiatives in growing the business through "gold standard" customer service, customer retention, and new customer enrollment. * Provides supervision and direction of the pharmacy services or functions, including drug distribution, drug education, pharmacist clinical activities, retail business expansion, performance measurements, regulatory compliance, employee development and multi-disciplinary team development. * Able to supervise and manage a safe and efficient clinic-owned outpatient pharmacy by checking prescriptions for accuracy, efficacy and safety; able to discuss alternative therapy options with prescribing providers, troubleshoot problems in daily operations, and provide courteous and appropriate medication counseling to patients. * Manage the pharmacy staff and oversee the day-to-day operations of the pharmacy department. * Oversees the work of all pharmacists and pharmacy technicians including hiring, disciplinary action, scheduling, team building, performance evaluation, etc. * Assures all pharmacy staff are appropriately trained to perform necessary functions. * Analyze, organize, and prioritize work accurately while meeting deadlines. * Provide clear and concise instructions to staff Pharmacists and Pharmacy technicians. * Participate in various clinical programs that improve the quality of life of our patients, enhance our patient's adherence to therapy, and communicate with providers when applicable regarding status of patient's therapy's appropriateness. * Comply, maintain, and provide oversight of 340B requirements for eligible patients, replenishing inventory and special billing conditions. * Promotes Pharmacy Services in all organization areas to ensure the effectiveness of the 340b program reach to all eligible patients and to deliver the value of our savings to all clinic patients by selecting, training, monitoring, assigning duties, providing performance feedback, provide recognition, and ensuring diversity awareness, also by continuously communicating with the providers in the clinic and in other clinics, and by conducting interceptions with the patients in the clinic. * Ensuring compliance of 340B program by taking all measures to stop diversion and Duplicate discounts and ensuring that the savings are being directed only to eligible patients. * Carries the "Pharmacist in Charge" title with the board of pharmacy, Preparing the pharmacy daily for any unannounced Board of pharmacy Audits by ensuring Pharmacy, Pharmacist and Technicians Licenses are valid and active, and ensuring all invoices, prescriptions' hardcopies are filed right, and that all aspects of audit are always in compliance of laws and regulations of the state board of pharmacy. * With the support of the Chief Pharmacy Officer and compliance team prepares the pharmacy and ensures compliance for any HRSA, OSV, OPA, County, and Joint Commissions audits or any kind of audit. * Performing periodic self-audits to the pharmacy prescription transactions to ensure that all claims are abiding with the 340B program and state regulations. * Ensuring Hazardous waste and expired medications are being treated accordingly with the local, State and Federal Regulations * Produces Self-evaluation reports or any other reports requested from Chief Pharmacy officer. * Ensuring the Process of returning non picked up prescriptions to stock are being done in a timely manner ensuring inhibition of any third party insurance Fraud. * Providing patient Care to patients by processing and accurately dispensing orders, administering immunizations, counseling patients and maintaining confidential information, controlled medication and required documentation. * Educating his/her technicians on the proper procedures of typing new orders and verifying information entered before submission, billing accurate claims to third party insurance, proper techniques in filling prescription to ensure accuracy of medications being filled and encouraging his technicians and clerks to meet all patients' expectations of customer service in a timely manner accordingly with organization guidelines. * Monitoring and training staff pharmacists ensuring all State laws and 340B program aspects are being followed, delegating some tasks to him/her as well as to technicians. * Ensuring ratio of technicians per pharmacists is being followed accordingly with State Laws * Will Follow any State approved programs that maximizes Pharmacist Clinical roles upon Physicians' Standing orders or Collaborative agreement. Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to Pharmacy associates. Implements compliance initiatives and priorities and monitoring compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance and adherence. Utilizes auditing processes to identify compliance issues and implement processes for improvement. * Demonstrates sound financial management skills, ensuring claims are being submitted correctly. * Oversees Purchase Requisitions and Wholesaler Orders Submitted efficiently monitoring inventory flow process to identify merchandise that need to be ordered. Ensures proper execution of inventory flow processes. Monitors and evaluates the facility to identify and address problems with inventory flow. * In co-ordination with Chief Pharmacy Officer will attend to the staffing needs of the pharmacy, assist in scheduling associates based on pharmacy needs, give clear feedback to assist Chief Pharmacy Officer in the annual evaluation of pharmacy associates. * Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals. Pursues the achievement and meaningful goals. Leverages resources and talent to achieve organization goals. Ensures others are held responsible for achieving expected results. Prioritizes and balance time, actions, and projects to ensure accomplishment of results. Monitors progress and redirects efforts when goals change, or results are not met. * Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization. * Network internally and externally, builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality or background. Promotes a team-based work environment that respects, embraces, and values diversity in others. * On annual basis, or whenever required by the Chief Pharmacy officer, Administration, or by licensing and certification agencies, complete an inventory reflecting items as well as prices. * Responsible for review of expiration dates and removal and return of medication near expiration to manufacturers or suppliers as usually and customarily accepted. * Ensure Clinic used Medication and med rooms are being supplied accordingly and in a timely manner. Oversees the Home Deliveries batches and ensures compliance in all these aspects. * Control expenses on Clinic use meds, Vaccines, IUDs…etc. making sure budget is controlled and no waste of St. John Savings are incurring. * Has strong understanding and ability to use pharmacy software for preparing prescriptions, maintaining medication profiles, and creating pharmacy analysis reports. * Understand and facilitate communication to pharmacy staff regarding eligibility requirements, verification, and formulary information with the different payer and funder sources that St. John's works with, such as Fee-for-Service Medi-Cal, Managed Care, Commercial, Exchange, Medicare, Sliding-fee-Scale, Ryan White AIDS Drug Assistance Program (ADAP), My Health Los Angeles (MHLA), and other applicable programs on behalf of St. John's patients. * Review and verify new and refill prescriptions issued by authorized prescribers to assure accuracy and clinical appropriateness. * Answer questions and provide drug/therapy information to patients and providers with regards to drug interactions, side effects, dosage, and storage of pharmaceuticals. * Function as primary resource in handling patient's clinical and non-clinical questions from routine to complex, while ensuring a high level of customer service and maximizing productivity. * Handle physician-related calls of clinical and/or non-clinical nature in a fast-paced, high-volume work environment. * Assist Chief Pharmacy officer in achieving financial performance targets in pharmacy. * Collect patient-specific data for prescription and billing processing, including but not limited to third party payers, delivery preferences, allergies, and additional information as required or requested when appropriate. * Accept and provide resolution to patient complaints, as well as other St. John's employees and communicate to appropriate management staff members (e.g., Chief Pharmacy officer, COO, HR), in addition to documenting according to St. John's and department policy when appropriate. * Attend meetings, trainings, and other work-related events as needed; and * Other duties may be assigned or may be modified as business needs dictate. St. John's Community Health is an Equal Employment Opportunity Employer

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We are seeking a dedicated and compassionate Post-Incarceration Staff Attorney to provide legal support and advocacy for individuals reentering society after incarceration in the San Bernardino Area. This role focuses on addressing the civil legal needs of formerly incarcerated individuals, including expungement, employment rights, housing access, family reunification, and parole/probation matters. The Staff Attorney provides consultation & professional representation at hearings or courts on issues such as protection orders, family law, immigration, housing/tenancy, public benefits, education and employment; provides legal training and Know Your Rights Workshops to staff and clients. SJCH serves largely disenfranchised communities - individuals and families living in poverty: immigrants (both documented and undocumented); Black, Latinx, Indigenous, and other People of Color; LGBTQ+; victims of human trafficking and domestic violence; individuals and families affected by the criminal justice system; and disenfranchised youth. Staff Attorneys are hired to provide legal representation to patients served under various grant funded programs and are expected to hold specific and general expertise in one or more areas of law, or in assisting patients with the lingering effects of involvement with the criminal justice system during and post incarceration. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Experience, & Knowledge * Juris Doctor (JD) from an accredited law school. * Admission to the California State Bar and be in good standing. * Fluency in Spanish is a plus. * Strong knowledge of trauma-informed care to address the unique needs of the vulnerable population served. * Minimum of 3 years of legal experience, with a focus on re-entry/post-incarceration law. * Strong interpersonal and communication skills: Ability to engage with diverse community members and convey complex legal concepts in an understandable manner. * Commitment to public interest law: Passion for serving vulnerable populations and promoting social justice. * Strong organizational skills with the ability to handle multiple tasks and prioritize effectively. * Excellent communication and interpersonal skills, with the ability to work with individuals from diverse backgrounds and cultures. * Empathy and compassion for individuals facing legal challenges and a commitment to providing high-quality services. * Proficiency in legal research, document preparation, and case management software is necessary. * Knowledge of community resources and experience in community outreach is beneficial. * Experience working in underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: * Represent clients in civil and administrative legal proceedings in San Bernardino County. * Assist clients with criminal record sealing/expungement petitions. * Advocate for clients' rights in employment, housing, and benefits-related matters. * Collaborate with reentry support programs and community organizations. * Conduct legal clinics, trainings, and community outreach. * Maintain accurate case records and comply with reporting requirements. * Assist clients with employment or housing issues stemming from crimes committed at work or at their home. * Assist with the development of an outreach plan to the St. John's patient community and surrounding communities regarding the services offered by St. John's. * Attend meetings of various St. John's partners and advocacy organizations for victims of crimes * Attend meetings, trainings, and other work-related events as needed. * As an exempt position, evening and/or weekend hours may be required to ensure the fulfillment of all duties and responsibilities. * Guide clients through the process of advocating for their rights and ensuring access to necessary resources. * Work closely with support staff to streamline administrative processes and enhance overall client support. * Conduct local area travel for outreach purposes, connecting with the community and ensuring that individuals are aware of available legal services. * Provide Legal Services education to SJCH clinic staff and program staff. * Given capacity limits, also provide legal services to patients of St John's. St. John's Community Health is an Equal Employment Opportunity Employer

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As a member of the Human Resources Team, the Talent Acquisition Manager plays a critical role in developing and executive proactive strategies to meet the recruitment and talent needs for St. John's Community Health (SJCH). The Talent Acquisition Manager will continue to find ways to innovate and streamline the hiring experience by leveraging technology, analyzing data, and metrics, and staying abreast of industry trends. As the leader of the Talent Acquisition team, this position identifies and attracts highly qualified and diverse candidates to work at SJCH, developing talent sources and creating an ongoing talent pipeline; partners with hiring managers to anticipate talent needs, and ensures a positive candidate experience. The Talent Acquisition Manager will bring a strong diversity, equity, inclusion, and accessibility (DEIA) perspective to talent acquisition at SJCH. The Talent Acquisition Manager supports SJCH in the following functional areas: talent acquisition and retention strategy, employment branding, team management, full-cycle recruitment - from sourcing to job offer, applicant tracking system utilization, trend analysis, vendor-relationships with staffing and locum agencies, and liaison between candidate and immigration matters such as H1B, E-3. Benefits: * Free Medical, Dental & Vision * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience * Degree in Human Resources or related field. * 5-7 years of recruiting experience with both exempt and non-exempt healthcare positions, proven experience as a talent acquisition manager or similar recruitment leadership role. Human Resources Talent Acquisition certification, a plus; * 3-5 years of progressive experience in a management role which demonstrates the candidate's ability to assume responsibility for the development of a recruitment team; * Experience using a variety of proven recruitment methods and strong background in full-cycle, recruiting, sourcing and candidate assessment; * Experience with an applicant tracking software and other HRIS systems; knowledge of ADP WFN Recruitment Module, preferred; * Proficient in candidate sourcing using various channels, including social media, job boards, and networking; * Experience working in a labor environment, a plus. * Demonstrated commitment to serving the needs of underserved communities such as undocumented workers, unaccompanied minors, LGBTQ+ populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness; * Knowledge of the principles and practices of compliant recruiting and state and federal employment laws; * Strong relationship-building skills with hiring managers, internal teams, and external partners. * Networking skills to establish connections within the industry and sector and build a talent pipeline; * Data-driven mindset with the ability to analyze recruitment metrics and optimize strategies accordingly; * Knowledge of supervisory principles; * Skilled in effective written and oral communications, listening, presentation, group facilitation, influencing and negotiations; * Skilled in coordinating activities with other internal departments and/or external agencies; * Skilled in effective project and time management; * Bilingual English/Spanish, a plus (read, write, speak with fluency). * Willingness to work evenings and weekends, within the 40-hour workweek, as needed * Ability to utilize strategic thinking skills and work to collaborate with fellow team members on best practices; * Strong customer focus and effective use of consultative approach with hiring managers; * Exceptional attention to detail and quality control; * Ability to use data to inform decisions and drive continuous improvement; * Ability to work as part of a team that supports all of SJCH employees at all levels and tenures; * Ability to apply Higher Order Thinking Skills to all aspects of the role and essential functions; * Ability to efficiently manage multiple projects simultaneously. Responsibilities Performs a combination, but not necessarily all, of the following duties: * Determine current staffing needs and produce forecasts working with SJCH Finance to meet budgetary staffing levels and approved positions management. * Develop talent acquisition strategies and hiring plans with particular focus on medical, dental and behavioral health provider sourcing, acquisition, and anticipation of future needs. * Participate in the interviewing process and support hiring managers in making the final hiring decision. * Track progress with active recruitment efforts, including attracting and acquiring high-potential, licensed healthcare professionals creating specialized intelligence talent pools. * Writes and coordinates s and internal and external job postings, and develops creative recruitment programs, and socially-engaging marketing materials to ensure job posting optimization. * Develops job descriptions and job titles based on an understanding of duties and competencies of different roles, grant-specific position requirements, and bargaining unit classifications. * Monitors and evaluates flow of applications and adjusts strategies to sustain applicant flow; reviews and screens applications, and manages applicant relationships. * Designs and develops selection processes, including developing competency sets, selection processes, interview guides, scoring rubrics and candidate exercises or skills assessments. * Supports the recruitment team as they coordinate interviews with hiring managers and panels, and attend career fairs, college fairs, and similar hiring events. * Develops diversity recruiting initiatives, diverse recruiting pipelines, and evaluates the processes for inclusivity and equity to ensure compliance with pay equity and pay transparency in all recruitment practices. * Ensures compliance with contract requirements, federal, state and local laws and manages the independent contractor review process of determining contractor or employment status. * Manages all vendors and strategic partners associated with recruiting and staffing needs, including developing and maintaining relationships with vocational schools, higher learning institutions, and other educational and technical training programs. * Optimize the application tracking system for hiring manager and recruiter use and develop best practices that facilitate meeting organizational goals. * Contribute to the development and enhancement of SJCH's values and brand to attract top talent. * Support the development of compensation structures, participate in compensation and benefits surveys, and manage salary negotiations, present job offers, and facilitate the offer acceptance process. * Utilize data and metrics to track and evaluate the effectiveness of recruitment strategies, identifying areas of improvement and providing dashboards of results. * Collaborate with HR colleagues and other departments to ensure a seamless onboarding process for new hires. * Stay updated on industry best practices, emerging technologies, and trends to continually optimize the talent acquisition process. * Liaise with appropriate partners and facilitate the H-1B Visa process for eligible candidates and the USCIS. * Serves Human Resources representative as directed. * Other duties as assigned. St. John's Community Health is an Equal Employment Opportunity Employer

We are seeking a skilled Phlebotomist to join our medical team. The Phlebotomist will be responsible for drawing blood from patients, labeling vials, and ensuring the safe and accurate collection of specimens for medical testing. Qualifications: * High school diploma or equivalent * Completion of a phlebotomy training program * Certification as a Phlebotomist * Proven experience as a Phlebotomist or in a similar role * Knowledge of medical terminology * Excellent interpersonal and communication skills * Ability to prioritize and multitask in a fast-paced environment * Attention to detail and accuracy Responsibilities: * Collect blood samples from patients while maintaining a safe and sterile environment * Label vials accurately and ensure proper documentation of all samples * Verify patient information and prepare specimens for laboratory testing * Follow all established procedures to guarantee the quality of collected samples * Keep detailed records of patient information and test results * Maintain proper inventory of supplies and equipment * Adhere to all safety standards and protocols during specimen collection * Provide exceptional customer service to patients during the blood drawing process.

The Outreach & Retention Coordinator drives patient engagement and retention for HIV-reactive individuals in Oral Health Services. This role develops and leads outreach initiatives, builds partnerships, and implements data-driven strategies to enhance care access. Acting as a liaison between internal clinical services and the community, the coordinator ensures seamless patient enrollment, fosters collaboration, and optimizes outreach methods to improve health outcomes. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within Qualifications/Licensure: Education & Experience * Bachelor's degree in a related field, Master's degree preferred * Two years' related experience within human services and/or public health; * Two years' experience conducting community and/or street outreach, specifically to hard-to-reach populations; * Experience in community organizing; * Experience working with HIV reactive individuals and underserved communities such as undocumented workers, unaccompanied minors, LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness; and * Bilingual English/Spanish required (read, write, speak) * Oral Health knowledge preferred Responsibilities: * Design and lead strategic outreach initiatives to identify, engage, and retain HIV-reactive patients in Oral Health Services, using data-driven insights to inform decision-making. * Design, implement, and evaluate community engagement programs, optimizing outreach methods which include telephone, mail, community visits, social media and other approved avenues of engagement; * Oversee the execution of patient retention strategies, managing resources and directing outreach efforts through outreach, health fairs, school relationships, community events, social venues (bars, clubs, etc.) and other approved activities; * Design, implement and evaluate a specific Patient Retention intervention aimed at finding out of care patients living with HIV/AIDS (PLWHA) * Provide programmatic support to the Chief Dental Officer, including contributing to planning, evaluation, and administrative oversight of oral health initiatives. * Develop partnerships with external agencies to maximize opportunities for collaborative activities * Serve as the strategic liaison between Oral Health Services and PRIME Specialty Clinic to ensure that new patients are enrolled in oral health services seamlessly and in a timely fashion * Collaborate with the Medical Care Coordination (MCC) team in locating out of care patients by providing outreach services to PLWHA that have fallen out of HIV medical care. * Design and facilitate community-based classes, trainings, and meetings in the community, as requested. * Lead the development, oversight, and strategic dissemination of outreach materials. * Implement and manage a referral process between dental and medical practices to support oral health care for HIV reactive patients. * Coordinate referrals and assist in scheduling patient for treatment and follow up care at Dental Clinic. * Assist with coordination and monitoring scheduling of appointments as well as reminder calls and recalls. * Act as a lead administrator and enter patient data in Los Angeles County Casewatch, a multi-user, interactive database management system. * Run and analyze clinical data reports as needed. * Produce weekly, monthly, and/or quarterly data collection reports. * Serve as a subject matter expert in oral health, providing guidance on best practices, contributing to program development, and ensuring integration of current clinical knowledge into outreach and patient engagement strategies. * Work in collaboration with other departments when required. * Attend regularly scheduled and impromptu meetings and maintain communication with program team members and supervisor. * Other duties may be assigned or may be modified as business needs dictate. St. John's Community Health is an Equal Employment Opportunity Employer

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The Enrollment Counselor supports patients in gaining and maintaining access to health coverage through education, eligibility screening, and assistance with insurance applications and renewals. This position is primarily focused on ensuring renewals and enrollments are completed efficiently to meet department and organizational goals. The Enrollment Counselor works in a fast-paced environment, maintaining accurate records and coordinating with local, state, and county programs. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * SEIU Union * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: * Certified Application Assistant (CAA Certificate) (Preferred) * High School Diploma or GED (required) Experience: * Bilingual English/Spanish (Required) * Familiar with Covered CA, Medi-Cal, Medi-Cal for Families * Must have two years CAA experience * EHR- Electronic Health Record experience (Preferred) * PMS- Practice Management System experience (Preferred) Licensure/Certification: * Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management. Additional Requirements: * Reliable transportation and flexibility to travel between Los Angeles, San Bernardino, and Riverside Counties as needed. * Flexibility to work evenings and weekends as needed for community events. * Maintains personal appearance when interacting with patients, staff and physicians. * Must be able to cope in a "fast pace" environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: * Assists patients in completing applications and forms for private insurance, Med-Cal, as well as other County or State health insurance programs. * Assist patients with completing applications and forms for Medi-Cal, private insurance, and other county/state health programs. * Screen patients for insurance eligibility and provide guidance on available programs and benefits. * Conduct renewals for Medi-Cal and other programs on an annual or required basis to retain coverage. * Track enrollment progress and follow up promptly on pending applications or issues. * Educate patients on financial assistance, sliding fee scales, documentation requirements, and program eligibility. * Participate in community outreach and enrollment activities as needed. * Collaborate with clinicians and administrative staff to identify patients who may qualify for financial assistance. * Maintain accurate documentation in EHR and PMS systems, including prescriptions, patient charts, and communication logs. * Complete reports including productivity, Medi-Cal, PCP changes, and other compliance-related reporting. * Attend trainings (e.g., CHAMP-Net) and meetings as directed to stay current on program updates. * Provide professional, empathetic service to all patients, including those who may not qualify for coverage. * Demonstrate understanding of organizational policies and procedures and maintain confidentiality in accordance with HIPAA St John's Community Health is an Equal Employment Opportunity Employer

Manages Grants Administrators and oversees all grants accounting for the grant lifecycle to ensure the organization reports, modifies, invoices and closes out grants, contracts and awards timely, completely and accurately to comply with all applicable codes, regulations, Uniform Requirements, GAAP, Code of Federal Regulations, HRSA Health Center Program Manual, grant conditions and grant reporting requirements. This position serves as the primary liaison between Development, Finance and Programs to communicate financial status of grants. The Fiscal Grants Manager's key focus is the timely spend out of all grants to meet monthly targets and audit readiness. This position cross trains in other general accounting functions for ad hoc coverage with higher emphasis on federal and capital funding. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's degree (B.A./B.S.) in related field or equivalent. * CPA, preferred. * 6-8 years related experience or equivalent, including in Finance. * 2-4 years of supervision experience * Ability to write clearly and concisely as well as edit copy for clarity and grammatical accuracy. * Commitment to excellence and high standards. * Excellent written and oral communication skills and presentation skills. * Strong organizational, problem-solving, and analytical skills with ability to manage priorities/workflow. * Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. * Ability to work independently and as a member of various teams and committees. * Proficient with General Ledger/Grants Module and Microsoft Office. * Proven ability to handle multiple projects and meet deadlines. * Demonstrated proficiency in supervising and motivating teams with basic competence in their duties and tasks. * Proven leadership and business acumen skills. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. While performing the duties of this job, the employee is frequently required to do the following: * Accurately complete detailed forms and reports. * Calculate figures and amounts. * Interpret complex laws, regulations, and/or policies. * Coordinate multiple tasks simultaneously. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: Supervision & Management * Supervising and managing timelines and deliverables of Grant Administrators to meet contract deadlines. * Oversee grant compliance with federal, state, and local regulations. * Manage and review all financial grant reporting with supporting schedules/documentation, including monthly invoices, drawdown requests, and financial reports to ensure real time audit readiness. * Participate in the formation and updates of grant procedures and policies. * Investigate and resolve issues relating to grant management. * Deliver monthly spend out status report to management team, with focus on resolving spend out issues by initiating budget modifications, retro adjustments, no cost extensions, etc. * Compile data and prepare reports to set forth trends, analyze progress, and initiate recommendations and next steps to ensure ongoing fiscal grants compliance. * Provide analytical guidance and facilitate grants management training subject to HRSA Health Center Program Manual, Code of Federal Regulations and GAAP to program staff on budgets and compliance. Pre-Award Phase * Provides data and input as requested for grants proposals prepared by Development Department prior to grant/contract application submission. Post-Award Phase * Coordinates receipt of award and contract documentation related to grant/award budgets with Development. * Creates and maintains a grant summary for each grant detailing grant term, amount, scope of work/goals and objectives, modification criteria, milestones alerts for Development and Finance. Monthly Monitoring * Monitors grant budget to actual expense variances and meets program directors/managers monthly to obtain status update and provide recommendations for modification to optimize grant spend out. * Provides tracking of grants with delayed invoicing, grants ending and impact on operations, grants in deficit mode to Executive Team. * Tracks grant budgets vs. expenditures for all SJCH programs including, but not limited to Homeless Services, Re-Entry, Transgender Health, HIV/HCV, Reproductive Health, Chronic Disease, etc. * Ensures that grant/contract funding is allocated and expended appropriately. * Assists Development Department in determining grant funds available and timing of staff changes to ensure continued support for grant-funded employees. * Meets with Program Manager/Director from time of award to review grant/contract criteria, expenditure criteria, and budget reporting requirements monthly. * Assists project managers and directors in performing account maintenance of grants and contracts including budget revision, expense transfer, closing-out grants and contracts, etc. * Works with program staff to ensure that grant writers receive the most accurate and up-to-date information on organization's programs and program needs. Reporting * Prepares periodic financial reports due to funding agencies; distributes monthly Grant Funds Report of all grant-funded projects to appropriate individuals reflecting comprehensive understanding of grant requirements and financial and program reporting. General Ledger * Records payroll costs in Accounting Software by project type and cost center in accordance with Generally Accepted Accounting Principles (GAAP), Grant Fiscal guidelines, OMB Super Circular, and/or other appropriate policies. * Prepares and analyzes monthly allocation of costs to projects/grants, revenues released from restrictions. * Prepares and posts deposits, including reconciling cash donations. * Prepares financial temporarily restricted net assets schedules and ties to GL. Record Keeping * Maintains up-to-date electronic files of all contracts, awards, grants. Audits * Direct contact for financial auditor for all grants * Coordinate and review grant financial audit requests and submissions * Assist with financial statement audits, cost reports, workers' compensation audits including preparation of schedules, communication with and follow up on audit related requests. * Maintains knowledge of current federal issues relating to Grants & Single Audits of state, local government and non-profit organizations; interprets Office of Management and Budget (OMB) circulars for grants and contracts. * Provides input and participates in the development and implementation of policies and procedures for grants accounting and compliance. Cross Training * Provides coverage for payroll processing and submission, as needed. * Performs special projects and other duties as assigned. St. John's Community Health is an Equal Employment Opportunity Employer

The Medical Collector I is a full-time position responsible for managing denials and collecting outstanding account receivables securing payment of denied claims for Medical, Dental, Optometry, Behavioral Health, OB-GYN, and Podiatry, claims. This is a challenging and rewarding position that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. This position reports to the Billing Manager, in some cases, the focus may be on either coding or billing but must be cross trained in both. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within Qualifications/Licensure: Education, Experience, & Knowledge * Three (3) years of experience with revenue cycle operations management with excellent presentation and writing skills. * Advanced skills in analysis and MS Office suite. * eClinical Works experience is preferred. * High School diploma or GED required. * Billing Certification required. * Demonstrated knowledge of all Insurance companies, HMO's, PPO's Government and State programs Medi-Cal and Medicare, and third-party payers. * Experience with managing revenue cycle processes including Medicaid and Medi-Cal eligibility, health information management and billing, and charge capture processes. Responsibilities: Performs a combination, but not necessarily all, of the following duties: * The billing department encompasses medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up, and reimbursement management. * Works through patient insurance documentation, billing and collections, and data processing to ensure accurate billing and efficient account collection. * Analyzes billing and claims for accuracy and completeness; submit claims to proper insurance entities and follow up on any issues. * Follows up on claims using various systems, such as eClinical Works, Claim Remedi clearinghouse, Medicare DDE, Online payer sites, etc. * Maintains contacts with other departments to obtain and analyze patient information to document and process billings. * Analyzes trends impacting charges, coding, collection, and accounts receivable. * Successfully scrubs and quality controls claims prior to submission. * Works the A/R, works rejected claims, and provides necessary follow-up to ensure successful claim processing. * Generate month end close patient financial communication letters and statements * Provide quality control checks of denied claims, the ability to process tracers, process contractual adjustments and allocation of funds; initiate appeals * Evaluate remittance to ensure accuracy and analysis of CAS and denial codes. * Maintains strong attention to detail and ability to multi-task. * Maintains extremely high standards of professional conduct. * Establishes and maintains effective working relationships with the office staff and Doctors. * Adheres to policies regarding safety, confidentiality, and HIPAA guidelines. * Ensures that the activities of the collection operations are conducted in a manner that is consistent with overall department protocol and are in compliance with Federal, State, and payer regulations, guidelines, and requirements. * Serves as a practice expert and go-to person for denials questions and advice. * Performs other job duties as assigned. St. John's Community Health is an Equal Employment Opportunity Employer

This position is responsible for coordinating care and services for children (0-5) with complex medical and developmental needs, including referrals to specialty care and early intervention services. The coordinator will work closely with the Early Child Development (ECD) team to increase access to screenings, interventions, trainings, and linkages for children and families. The coordinator will also serve as a resource for families; work with SJCH's clinic, ECD Team, and the IBH staff to raise caregivers and community awareness of access to early childhood screenings, resources for promoting early literacy and language development, nutrition, physical activity, and socio-emotional health. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life insurance, EAP * Tuition Reimbursement * SEIU Union * Flexible Spending Account * Continued workforce development & training * Succession plans growth within Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Knowledge, & Experience: Must have excellent interpersonal skills and empathy towards patients, as well as have excellent communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently, have varied clinical experience, and the ability to document meticulously. * BA/BS or 2 years related experience. * Knowledge of community resources that support families with young children 0-5. * Strong communication skills, clear and professional, both verbally and in writing, * Ability to advocate for young children and families * Solid writing skills and the ability to develop and write professional reports. * Self-motivated with a proven track record of taking initiative. * Excellent organizational skills with the ability to multi-task and meet deadlines. * Ability to work well with diverse groups of clients and staff both independently and as a team. * Knowledge of Microsoft Office Suite, see computer skills below. * Knowledge of database management knowledge and experience required. * Bilingual English/Spanish (read, write, speak) required. Duties and Responsibilities * Work with Clinics, Staff, and the ECD Team to develop workflows for early childhood screenings (including screenings for developmental delay) and linkages to appropriate resources. * Work with Clinical Staff (e.g., medical assistants) to support parents in completing assessments and screenings in the parent packet prior to their visit with providers (via phone, video chat, or waiting room) * Regularly consult with providers and ECD Team regarding care, progress, and outcomes for children and families * Follow-up on results of screenings and coordinate services (short term support and comprehensive services) available to children with developmental delays * Be familiar with internal and/or external resources to help facilitate linkages * Assist families with navigating complex systems of care including scheduling appointments, early intervention treatment, specialized therapies, and/or medical evaluations to promote healthy outcomes for children (0-5) * Provide case management services to address health-related or social needs of both children and their care-givers. * Coordinate all related activities between children (0-5), families, and partners as required by the grant. * Develop and facilitate/co-facilitate weekly parent support groups, educational presentations, training and workshops for children and families in collaboration with IBH Staff or community partners as needed. * Together with ECD Champion, provide training for providers and staff related to early childhood development, screenings, assessments, interventions for children with developmental delays, and family-centered care. * Coordinate referrals from SJCH staff for education sessions with parents/families. * Manage the order and distribution of promotional/educational materials. * Document and track inventory and attendance at events. * Participate and/or help plan community outreach events to promote awareness of early childhood intervention activities (including screenings and well-child-visits). * Participate in all required meetings/trainings as required by the grant * Collaborate with IBH/clinic staff and community partners to support and advocate for parents and help address barriers to care for children 0-5. * Report on project progress each month. * Work with applicable staff to collect and enter data for monthly reports. * Complete additional duties as needed or as assigned by the Director of Integrated Behavioral Health Services. St. John's Community Health is an Equal Employment Opportunity Employer

Job Title: Medical Assistant Department: Medical Reports To: Health Center Manager/Clinic Services Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: * Medical Assistant I: $22.50 - $24.81 per hour * Medical Assistant II (Certified or Registered): $24.00 $26.46 per hour * Medical Assistant for San Luis Obispo or Cambria: $25.00 - $27.56 per hour SUMMARY Under the supervision of the Health Center Manager (HCM) and Clinic Services Supervisor (CSS), the Medical Assistant (MA) plays a key role in delivering efficient, high-quality care to patients at Community Health Centers of the Central Coast (CHCCC). Depending on the site and specialty, the MA performs non-professional clinical duties, operates medical and laboratory equipment, and assists with patient care, including physically demanding tasks. Additionally, the MA supports the team with clerical duties and helping maintain effective workflow and operations. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Administers medications via oral, parenteral routes, and topical routes as per Providers written orders. If, MA is unfamiliar with medication, he/she refers to nursing drug handbook prior to administering and consults with Provider and/or RN on site. Performs preliminary intake of vitals and determines need for immunizations, lead screening, preventative exams, and other health maintenance recommendations for specific age groups. Performs in-house CLIA Waived laboratory tests (urinalysis, pregnancy tests, strep, etc.) Observes manufacturer instructions and ensures quality controls have been performed each day. May assist with referral and tracking for routine visits, ancillary services, and external providers, notes tracking in medical record and in the appropriate software program as indicated by CHCCC. Greets patients using two patient identifiers, escorts them to examination room, assists in monitoring patient waiting areas, including patient examination rooms in the event of an acute situation, and to minimize the patient's waiting and maximize the utilization of the provider and the clinic. Acts to minimize the emotional discomfort associated with an office visit. Provides comfort and encouragement for patients with anxiety. Maintains clean and safe patient areas. Follows safety procedures and report unsafe conditions to supervisor. Ensure appropriate documentation of immunizations, intake, vitals, medication reconciliation, etc., in electronic medical record. May act as an interpreter, using proper and formal grammar, when necessary between the patient and provider. Cleans and disinfects instruments and prepares for sterilization by placing instruments in appropriate solution(s) as per manufacturers and CHC guidelines. Answers telephones to take messages, completes all task in inbox and assists in patient needs, and ensures that all messages are answered at the end of each day. Attends meetings and trainings as required by the supervisor. Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates cultural sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). Promote the principle of health care integration and the Patient Centered Medical Home. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED required. Graduation from an accredited school in Medical Assisting or certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Minimum one year of recent medical assisting work experience in medical field preferred. Electrocardiogram (EKG), vital signs, venipuncture, injections experience preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual (ability to read, speak, and write) in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills required. Working knowledge of EHR required. Competency in EHR system required. CERTIFICATES, LICENSES, REGISTRATIONS Graduation from an accredited school in Medical Assisting. Certification/registration (CMA/RMA) through a California Medical Board-approved medical assistant certifying organization. If MA does not have a CMA or RMA at time of hire, employee must be able to pass test within one year of employment. Possession of current, valid, unrestricted California Driver's License (Class C) is required. A current CPR (BLS-C) card is required. Must obtain a valid CPR card within the first 30 days of employment if not certified at the time of hire. CHCs CPR Policy will supersede this job description. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment described here reflects the conditions an employee may encounter while performing the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. The role requires the ability to thrive in a fast-paced environment, and the employee may frequently encounter moving mechanical parts and occasionally be exposed to the risk of electrical shock. The noise level is typically moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed. ACKNOWLEDGEMENT The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

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As a Community Health Worker (CHW) at St. John's Community Health (SJCH), you will play a crucial role in promoting community health and well-being by engaging with residents through various outreach initiatives. This position involves building relationships within the community, providing health education, and supporting individuals in navigating the healthcare system. The CHW will work closely with healthcare providers at SJCH to address the unique needs of the community and enhance access to quality healthcare services. Requires travelling between San Jacinto and San Bernardino areas. Benefits: * Free Medical, Dental & Vision * 13 Paid Holidays + PTO * 403 (B) retirement match * Life Insurance, EAP * Tuition Reimbursement * SEIU Union * Flexible Spending Account * Continued workforce development & training * Succession plans & growth within QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, Experience, and Knowledge * High school diploma or equivalent (bachelor's degree in public health or related field preferred). * Previous experience in community outreach or health education. * Knowledge of Microsoft Office Suite, see computer skills below. * Strong interpersonal and communication skills. * Knowledge of community resources and healthcare services. * Cultural competence and the ability to work effectively with diverse populations. * Ability to work independently and collaboratively within a team. * Bilingual English/Spanish (read, write, speak) preferred, but not required, RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: * Community Outreach: * Conduct door-to-door outreach, phone banking, community events, and health fairs to identify and engage with community members. * Establish and maintain strong relationships with local community organizations, leaders, and stakeholders. * Collaborate with community partners to promote health programs and services. * Health Education: * Design and facilitate health education classes based on the needs of the community and referrals from healthcare providers. * Provide information on preventive care, chronic disease management, nutrition, and other relevant health topics, including but not limited to interventions. * Create and distribute educational materials to support health promotion efforts. * Patient Advocacy: * Assist community members in understanding and accessing healthcare services. * Provide guidance on available resources and support services. * Care Coordination: * Collaborate with healthcare providers at SJCH to coordinate care plans for individuals with chronic conditions or complex health needs. * Facilitate communication between patients, providers, and other healthcare team members. * Track and report on the progress of care plans and interventions. * Data Collection and Reporting: * Maintain accurate records of outreach activities, community engagement, and health education sessions. * Compile data on community health trends, needs, and challenges. * Generate regular reports for internal evaluation and improvement. * Event Coordination: * Planned and executed health campaigns, community events, and health fairs with the goal of raising awareness and fostering engagement among residents. * Stakeholder Engagement: * Serve as a liaison between the community and the Chief Government Affairs and Community Relations Officer (CGACRO) and support the CGACRO as needed. * Cultivate strong relationships with key stakeholders, including local healthcare providers, community organizations, and governmental agencies. * Foster open lines of communication to ensure a collaborative and supportive environment. * Attend government, community, and private interest group meetings to stay informed about key community issues. * Produce briefing memos before community meetings and detailed reports after community meetings describing the discussions and key issues raised in various community forums. * Maintain awareness of community affairs and issues, reporting to the CGACRO as needed. * Coordinate office procedures, ensuring efficiency in routine tasks and correspondence. * Manage telephone inquiries, responding promptly and professionally. St. John's Community Health is an Equal Employment Opportunity Employer