Community Health Center of Southeast Kansas jobs

Part-time Description CORE VALUES The core values of Community Health Center of Southeast Kansas, Inc. (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of CHC/SEK's resources. GENERAL DESCRIPTION This position will focus improving access to care by providing transportation in CHC/SEK vehicles, connecting riders to internal and community resources, and participating in outreach activities. Activities may include driving community members to appointments or other needed locations such as grocery stores, delivering prescription medication, and utilizing technology to complete safe, and timely rides. The overview of this position is: to operate gasoline powered vehicles safely and effectively; to follow established company policies and procedures regarding the transportation of passengers/patients, vehicle safety and appearance and the reporting of mechanical, traffic, or behavioral problems encountered; to assist passengers, if needed, to maintain positive public relations with the passengers in the provision of ongoing transportation services. Requirements ESSENTIAL DUTIES Drive assigned vehicle to pick up passengers over specified routes to local points according to a time schedule, following route/drop-off/pick-up instructions in a professional and courteous manner to provide a high level of customer service and a timely route. Greet and assist, if needed, passengers by helping them board or depart from the vehicle at the curb or help to and from the door. Provide an exceptionally high level of quality customer service that focuses on a rider's needs. Report delays, breakdowns, and accidents using technology systems; make written reports of all incidents/accidents involving the vehicle or passengers during shift. Remain alert to traffic and driving conditions to ensure safety of the passengers and the vehicle; drive defensively and courteously. Ensure correct completion of required transportation forms utilizing the Pre/Post Check Inspection forms, reporting vehicle maintenance needs to the Transportation Manager. Be aware of, follow, and perform all safety procedures and rules. Responsible for administering emergency first aid to passengers when situation demands. Must be flexible and have adaptability to last minute changes in daily schedule. Be aware of customer needs and provide an exceptionally high level of quality customer service. Assist in training substitute/new drivers on driving safety, records and other requirements. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned. QUALIFICATIONS Must possess a valid driver's license. If Missouri Resident, must have a valid Class E driver's license. Driver's license must be unrestricted with exception of corrective lenses. Commercial Driver's License (CDL), preferred. Must be at least 21 years old or older, due to payer requirements. Experience in driving a school bus or public transportation bus preferred. Must possess Basic Life Support certification upon hire or within six (6) months of date of hire. Other required training must be completed within six (6) months from date of hire. Training includes, but is not limited to, Defensive Driving, Emergency Procedures and Wheelchair Securement. All required training must be kept current. Must be able to pass and maintain satisfactory DOT physical, MVR check, appropriate background checks, and meet the eligibility requirements of CHC/SEK's auto insurance standards. Bilingual in Spanish preferred. KNOWLEDGE, SKILLS AND ABILITIES Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base. Demonstrate knowledge of the rationale of appropriate patient care. Must be organized and able to manage/prioritize tasks to meet deadlines, adapts to change in a positive manner, able to work as a part of a team. Communicates through appropriate channels. Use proper chain of command for patient complaints. Ability to handle emergency situations calmly and effectively. Must be computer literate, especially with Microsoft Office products and be proficient with the Electronic Health Record software. Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. Provide customer service in accordance with the organization's mission. Be courteous and respectful when interacting with patients and family members. Maintain patient confidentiality in accordance with organization's policy and procedure and HIPAA requirements. Must be flexible and have adaptability to last minute changes in daily schedule. WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. The noise level in the work environment is usually moderate. Hazardous material inventory and MSDS available. Wears personal protective equipment as needed. Constantly exposed to outdoor weather conditions. Will work with moving mechanical parts and occasionally be exposed to fumes and airborne particles. Occasionally will have to push or pull individually occupied wheelchairs. Must be able to secure wheelchairs inside a bus using tiedown straps with a ratchet type latch.

Dental Patient Services Representative Classification: Non-Exempt, Full-time Reporting Relationship: Clinic/Medical Manager/Dental Clinic Manager Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. Professionally greets and directs patients through scheduling follow-up appointments, and updating pertinent information in EClinical Works (ECW) database. Duties & Responsibilities: * Greets and check in patients arriving for an appointment, helps patients feel welcome. * Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit. * Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed. * Assist with next day appointment reminders when needed. Ensures action is noted in ECW. * Prepares paperwork for patients to complete in advance of appointment. * Documents patient cancellations and failure to show for appointment per protocol. * Receives deliveries, and distributes them to appropriate personnel. * Maintains cleanliness and orderliness of reception work area and the waiting area. * Maintains patient confidentiality at all times. Qualifications: Education/Certifications/Licenses/Registrations * High school diploma or equivalent. * Bilingual Spanish bilingual proficiency preferred. Experience * Previous customer service experience. * Previous medical/dental receptionist experience or background in general office work preferred. * Additional training and/or experience in office procedures and medical/dental terminology preferred. Technical Skills * Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. * Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. * Demonstrated ability to identify and solve problems. * Able to provide innovative input into the development of the office environments and its processes. * Able to learn new concepts and procedures quickly. * Excellent organization skills and commitment to accuracy Behavioral * Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. * Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. * Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations * Able to communicate well with people both in personal contacts and on the telephone. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical/dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

Job Title: Medical Manager Classification: Exempt, Full-time Reporting Relationship: Reports to Chief Compliance and Operations Officer Supervision Responsibilities: Yes Essential Role: Ensures clinical quality, service quality, and assists Chief Operations Officer with budget constraints to make sure they are maintained in accordance with organizational goals and objectives. Provides leadership and manages support staff for the assigned clinic(s) as well as oversee the clinical supervision of Triage Nurses (both LPN and RN) regardless of specific location. Serves as a resource-point for all medical clinic personnel at all locations to train, manage, guide, supervise and suggest based on established policies and procedures. Duties & Responsibilities: Works with employees to ensure that each employee understands their and ensure they can successfully perform tasks associated with the position requirements. Interviews and makes decisions for hiring employees for open positions. Works with Chief Operations Officer and Human Resources to prepare to counsel or terminate employees as required. Plans, assigns, and directs work. Appraises performance, rewards and disciplines employees, addresses complaints, and resolves problems with the guidance of the Chief Operations Officer and Human Resources. Ensures at all times the clinic consistently operates in a high quality manner. Tracks timesheets, scheduling, and coordinating of direct reports for all leave types to include but not limited to: PTO requests, attendance issues, and FMLA in accordance with policies and procedures. Supervises students for internships/externships and delegates authority and responsibility when and where need is indicated. Leads staff meetings monthly. Supervises, as required, the staff in the conduct of clinical care. Provides consistent weekly communication to supervisor; ensure that information, reports, and materials are provided to clearly describe clinic activities and progress toward agreed upon objectives. Monitor clinical quality of nursing judgment, medical record clinical documentation, and safety of patients and staff. Administrative Assist the Chief Operations Officer with the Kansas Department of Health and Environment regarding policies and procedures for immunizations and any other public health issues. Supervises, understands and participates in the Vaccine Program. Assist the Chief Operations Officer with OSHA requirements; participate in emergency preparedness, infection control and regulatory compliance for all GraceMed medical clinics. Oversees medical supply inventory. Represents GraceMed at functions as requested. These events may be evenings, weekends, and/or on holidays. Attends all staff or other special meetings as requested. Participates in budget development as it pertains to assigned clinic. Clinical Provides consistent weekly communication to the Chief Operations Officer ensuring that information, reports, and materials are provided to clearly describe clinic activities and progress toward agreed upon objectives. Oversees provided evaluation, treatment and consultation services to patients of the clinic. Collaborates with Chief Medical Officer and Chief Operations Officer to establish policies and procedures for medical operations. Oversees initial and annual PPD testing for staff and submits results to Human Resources. Available to staff at all times to step-in (when necessary), respond to emergencies and answer questions. Obtains and documents (or causes to be obtained and documented) appropriate chief complaint, past medical, family and social history, review of systems, examinations, medications and allergies, and assessment and plan for each patient. Oversees provided medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals. Oversees patient education as needed. Available to patients, through clinical staff to answer questions and relay information regarding their care. Oversees medical recommendations for patient care (within KSBN limitations) when necessary. Completes appropriate paperwork to comply with insurance and reimbursement guidelines. Completes all documentation and paperwork within time constraints posed by various entities. Ensures compliance with standards, laws and regulations as directed by regulatory and accrediting organizations such as but not limited to: Patient Centered Medical Home, Meaningful Use, CLIA, OSHA, State and Federal Governments as it pertains to the medical clinics. Performs other appropriate duties as requested by Chief Operations Officer. May be called to chaperone and assists providers during exams and procedures, administer P.O., I.M., and I.V. injections and medications as ordered (as qualified to perform), perform phlebotomy and CLIA waived lab tests, perform direct patient care within the limits of his/her training and capabilities when the provider is unavailable. Maintains patient confidentiality at all times. Qualifications Education/Certifications/Licenses/Registrations Graduate from an accredited school of nursing required. Current State of Kansas licensure as an RN required. Bachelor's degree in business or healthcare preferred CPR certification (must be obtained within 30 days of employment) Experience Minimum three years of experience in health care environment; primary care office or Federally Qualified Health Center (FQHC) preferred Minimum two years of proven supervisory experience Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Demonstrated knowledge of confidentiality and patient privacy policies and regulations. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Able to provide innovative input into the development of the office and its processes. Work Schedule: Monday through Friday, 8:00 am to 5:00 pm. May require work outside of usual business hours; including evenings or weekends, to handle customer service or personnel issues and attend meetings and/or community events. Working Conditions: Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995). Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

Job Title: Chief Dental Officer Classification: Exempt, Full-time Reporting Relationship: Reports to the Chief Executive Officer Supervision Responsibilities: Yes Essential Role: Provides professional dental services to complement the delivery of primary health care services at GraceMed Health Clinic; provides clinical leadership and supervision of dental providers, dental staff, and dental support staff. Reporting Relationships: This position has a primary obligation to the Corporation as a whole and reports to the Chief Executive Officer with a dotted line to the Associate Executive Officer for quality outcomes. Duties & Responsibilities: * Oversees the management and supervision of dentists, hygienists and assistants and delegates authority and responsibility when and where needed. Assists with professional development of dental providers. * Responsible for answering staff medical questions and responding to emergencies. * Approves and maintains treatment protocols utilized by dentists and hygienists. * Provides dental evaluation, treatment and consultation services to patients of the clinic. * Oversees patient education including importance of maintaining appointment sequence, incorporating parents into child dental regime, discussing home care status, discussing techniques, and reviewing ancillary tests. * Oversees the obtainment and documentation of the appropriate chief complaint, past medical, family and social history, review of systems, examination, medications and allergies, assessment and plan for each patient. * Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals. * Completes appropriate paperwork to comply with insurance and reimbursement guidelines. * Monitors clinical areas for staffing needs and submits recommendations. * Provides assistance for the orientation and training of dentists and hygienists. * Provides quality assurance, patient care assessment, risk management, and program evaluation services as a member of the QA Committee. Reviews an adequate sample of clinic's medical records with particular emphasis on the appropriateness, efficiency, and quality of care provided. Take appropriate corrective steps, in collaboration with the appropriate administrative, supervisory or clinical personnel. Maintains appropriate records of all reviews and actions. * Provides utilization and peer review services regarding the medical necessity and appropriateness of outpatient and inpatient services provided to patients of the clinic. The appropriate supervisor shall review an adequate sample of clinic's medical records to ensure that examinations, diagnosis, anticipated goals, medical orders, treatments and therapies, and documentation thereof, are timely, appropriate and of acceptable professional quality. * Reviews and responds, in collaboration with supervisor, to any complaint or grievance specifically related to patient care or dental education. * Participates in public relations and community outreach activities as clinic shall from time-to-time reasonably request. * Provides assistance with OSHA, emergency preparedness, infection control and regulatory compliance. * Reports on the performance of dental services to supervisor on a quarterly basis, in the manner and form adopted as adequate and appropriate and assists with development of programs to increase or improve clinical services. * Participates in budget development. * Assists with screening of applicants for clinical positions. * Conducts and attends appropriate meetings as required. Qualifications: Education/Certifications/Licenses/Registrations * Doctor of Dentistry degree. * Current State of Kansas DDS or DMD licensure. * Current DEA certificate. * Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. * CPR certification required (must be obtained within 30 days of employment). Experience * Minimum 5 years of proven leadership experience. * Experience in FQHC or public health preferred. Technical Skills * Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. * Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. * Demonstrated ability to identify and solve problems. Behavioral * Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. * Must display good verbal and written communication skills and be able to professionally receive and follow oral instructions. * Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations Work Schedule: Monday through Friday, 8:00 am to 5:00 pm. May require work outside of usual business hours; including evenings or weekends, to handle customer service or personnel issues and attend meetings and/or community events. Working Conditions: Dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

Hygienist Classification: PRN Reporting Relationship: Reports to Dental Hygiene Manager Supervision Responsibilities: No Essential Role: Provides professional dental hygienist services to complement the provider's role of delivering primary dental care services at GraceMed Health Clinic, Inc. Duties and Responsibilities: Develops and implements individualized dental care plans for patients; performs patient education, discharge planning, and patient/family teaching under the supervision of a qualified dentist. Assesses dental condition and needs of patient; uses patient screening procedures. Delivers direct patient care to patients as assigned, using established dental hygienist procedures; performs routine treatment procedures, such as cleaning, polishing, x-rays, application of sealants and fluorides, and related procedures. Documents dental history or chief complaint; records and reports pertinent observations and patient reactions to dental staff, as appropriate; documents lab procedures and ensures follow up on results. Assists with or institutes emergency measures for sudden adverse developments during treatment of patients. Cleans and sterilizes equipment and instruments. Maintains clinical equipment and supplies Assists in preparation of patient care areas, and in the patient admission, transfer, and discharge process, as required; prepares reports and assists as required with patient reception, telephone calls, routine triage, and other office duties. Maintains patient confidentiality at all times. Assists in the development and documentation of protocols related to his/her job functions. Qualifications: Education/Certifications/Licenses/Registrations Graduation from an accredited school of dental hygiene. Current licensure as a Dental Hygienist in the State of Kansas. ECP l certification required CPR certification required (must be obtained within 30 days of employment). Experience Previous dental office experience preferred. Previous computer experience or training preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Able to maintain appropriate licensure and certification including meeting and/or exceeding CME requirements. Understands ethics of confidentiality. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations. Courteous, honest and professional at all times. Able to communicate and relate well with providers and clinical staff. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm on a PRN basis., schedule may vary. Working Conditions: Dental office environment. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

Job Title: Medical Support Trainer Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Chief Compliance and Quality Officer Supervision Responsibilities: No Essential Role: To provide ongoing training and mentorship to our medical support team in the area of lab, vaccines, web IZ and the entry of data into the electronic medical records. Duties & Responsibilities: This position will leverage their expertise to deliver education services to other Medical Assistants including but not limited to: Preparing course plans and materials Delivering courses Monitoring progress outside of the class On a continual basis; advising our Medical Support Team Initial/Annual Competency (skill checkoff) Must be able to effectively perform and train others on the following skills; phlebotomy, administration of vaccines/other injectables, documentation of immunizations, and charting within electronic medical record. Will also complete the following: Assesses and signs off on Medical Support completion of competency training. Maintains training checkoff list for managers and Medical Manager. Daily clinic site visits to ensure proper implementation of training. Performs other appropriate duties as requested by supervisors. Qualifications: Education/Certifications/Licenses/Registrations High school diploma or equivalent required. Graduate from an accredited program for Certified Medical Assistant or Medical Assistant preferred. CPR certification (must be obtained within 30 days of hire). Experience Minimum of one year experience performing Medical Assistant and Phlebotomy duties. May include those acting in LPN or other similar health care roles. Minimum of one year in a proven successful training role required. Previous computer experience or training in medical field preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Can provide innovative input into the development of the office and its processes. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations. Understands ethics of confidentiality. Courteous, honest and professional at all times. Work Schedule: Schedule will vary by clinic, but will be normally scheduled 40 hours per work week (Monday-Friday). Schedules may vary based on patient volume. Working Conditions: Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995). Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

Full-time Description CORE VALUES The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources. GENERAL DESCRIPTION OF POSITION The Population Health Department works to enhance patient health, improve the health of populations, reduce the cost of care, and create efficiencies in CHC/SEK's system of care. This is achieved through the identification, management, and outreach to groups (such as children or diabetics), as well as through projects to improve workflows to meet quality goals, measures, and standards of care for the patient population in general. The Health Promotion Specialist (HPS) is a critical team member that promotes wellness initiatives through a variety of duties such as outreaching to patients to regarding wellness visits for adults and children, cancer screenings, and chronic health needs, as well as rescheduling missed appointments and performing telephonic health risk assessments. Additionally, this position will participate in quality improvement activities and targeted outreach projects. . Requirements ESSENTIAL DUTIES Utilize appropriate Population Health tools to identify patients who are due for gaps in care. Outreach to patients due for preventive services to close gaps in care, such as annual wellness visits, age-based screenings, and other chronic disease related gaps. Verify patient demographics and update the EHR and Population Health tools as needed. Communicate with patients regarding necessary items or information they may need to bring to assist with their registration experience and/or appointment. Schedule appointments accurately in the EHR, including rescheduling as needed, and following guidelines and policies. Document outcomes of outreach in EHR and other Population Health tools as appropriate. Contact patients to conduct a Health Risk Assessment prior to their Medicare Annual Wellness Visit (MAWV) and accurately document patient's responses into the progress note. Identify additional patient needs by asking clarifying questions, presenting options or solutions, and/or escalating to Population Health or Primary Care nursing staff as needed. Request relevant patient records from external facilities to close gaps in care. Monitor lists of patients who no-show, cancel, or reschedule their WCC or MAWV appointments and outreach to reschedule as appropriate. Merge appropriate templates into new appointments, as needed. Follow up with patients with outstanding cancer screenings orders and identify barriers to completing. Assist with payer audits, quality improvement activities, and data collection as determined by Population Health Manager and/or Quality Department. Participate in team meetings and training, both online and in-person, for ongoing education and process improvement. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned. EDUCATION AND EXPERIENCE High School diploma or equivalent required At least 1 year of experience in a healthcare setting, call center, data entry, or similar position required Experience with appointment scheduling preferred Medical terminology training/experience preferred KNOWLEDGE, SKILLS AND ABILITIES Must possess good communication skills and be comfortable speaking on the phone. Ability to effectively listen and critically analyze information provided by patients and further explore as needed. Must have good attention to detail and be able to document all necessary information with accurate spelling and only using approved abbreviations. Must be proficient with technology, especially Microsoft Office products (Word/Excel) and become proficient with Electronic Health Record (EHR) software. Must be organized and able to manage/prioritize tasks to meet deadlines. Basic knowledge of different types of insurances a plus. Ability to adapt to changes in a positive manner. Demonstrate social and cultural sensitivity to ethnically and economically diverse patient-and employee-base. Ability to work well independently, or as part of a team, and be able to self-motivate. Communicate through appropriate channels, using proper chain of command for questions, patient needs and/or concerns. Maintain patient confidentiality in accordance with the organization's policy and procedure and HIPAA requirements. Provide customer service in accordance with the organization's mission and demonstrate a positive impression through words and tone to all who present to or call the Population Health department. Maintain good interpersonal relationships with immediate co-workers and other members of the health care team and organization. Perform all duties in full compliance with CHC/SEK policies and procedures. WORKING CONDITIONS While performing the duties of this job, the employee is regularly required to use hands to feel, handle, type and write, reach with hands and arms, and to talk, listen/hear, and sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities regularly required by this job include talking to others in person and on the phone/headset. Travel is required throughout the service area.

This position is part of the behavioral health clinical team. This position diagnoses or evaluates mental and emotional disorders of individuals, and administers programs of treatment. This position participates in performance improvement activities. Requirements ESSENTIAL DUTIES * Provides positive impression, through words and tone, to patients, visitors, and employees presenting to the clinic areas. * Treats psychological disorders to effect improved adjustments. * Performs psychological testing and evaluations as clinically necessary. * Selects approach to use in individual therapy, plan frequency, intensity, and duration of therapy. * Observes patient in play or other situations, and selects, administrators, and interprets intelligence, achievement, interest, personality, and other psychological tests to diagnose disorders, and formulate plan of treatment. * Collaborates, as needed, with internship supervisor and/or behavioral health administrative team. * Responsible to make appropriate referrals to internal disciplines of CHC/SEK and/or external resources/agencies for additional services required. * Provides clinical consultation to other providers within CHC/SEK as needed. * Responsible for accurate, timely, and clear medical record documentation. * Provides clear written and oral communication to patients/guardians, and employees * Participate in clinical supervision of at least two hours per week with fellowship supervisor. * Other duties as assigned. QUALIFICATIONS * PhD or PsyD in Clinical or Counseling Psychology * Graduate of PhD/PSyD internship and APA accredited PhD/PsyD program. * Must possess or be eligible for Kansas temporary license. * Excellent written and verbal communication skills and organizational ability. * Must demonstrate good independent judgment, adapt to new duties, and work in a dynamic environment. * Not be sanctioned by the Kansas Behavioral Science Regulatory Board (BSRB). KNOWLEDGE, SKILLS AND ABILITIES * Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base * Demonstrate knowledge of the rationale of appropriate patient care. * Communicates through appropriate channels. Use proper chain of command for patient complaints. * Ability to handle emergency situations calmly and effectively. * Must be computer literate and able to navigate the Electronic Health Record. * Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. * Ability to communicate effective with others to convey information clearly and accurately. * Provide customer service in accordance to the organization's mission. * Be courteous and respectful when interacting with patients and family members. * Maintain patient confidentiality in accordance to organization's policy and procedure and HIPAA requirements. WORKING CONDITIONS While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.

Bilingual Referral Coordinator Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Director of Community Cares Supervision Responsibilities: No Essential Role: Responsible for assisting providers with routine paperwork, such as Home Health form, patient forms, etc. Responsible for the planning, implementation and follow-up of patient referrals. Duties & Responsibilities: Schedules patients for ancillary tests and appointments with outside providers. Completes referral arrangements utilizing appropriate forms and maintains appropriate logs or paperwork for tracking referrals outside the clinic. Explains test or appointment preparation to patients for outside appointments. Obtains insurance pre-authorizations or referral confirmation as needed. Assists with pre-determining eligibility for Project Access, sends correspondence, faxes, and coordinates with the SRS Project Access staff. Communicates with Providers regarding patients referred for ancillary tests/appointments with outside providers regarding scheduling issues, results, follow-up and other necessary issues. Establishes professional relationships with outside providers, labs and medical facilities where patients are referred. Keeps professional communication ongoing to ensure quality patient care, timely referrals and smooth referral operations. Returns or receives patient phone calls during office hours or meets with patients in the office to coordinate referrals and appointments. Coordinates information necessary to those involved in the patient care process. Assists with the flow of patient charts from nurse's station, medical records and provider areas. Communicates with front desk staff and supervisor regarding patient flow and services. Retrieves tests and/or consultation results from outside sources. Maintains and stocks forms and supplies needed in area. Maintains patient confidentiality at all times. Assists in the development and documentation of protocols related to his or her job functions. Qualifications: Education/Certifications/Licenses/Registrations High school diploma or equivalent Bilingual Spanish/English proficiency required Experience Previous customer service experience required. Previous computer experience required. Medical terminology with one-year experience in a public healthcare-related field preferred. Previous medical receptionist experience or background in general office work preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

CORE VALUES The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the CHC/SEK's resources. GENERAL DESCRIPTION Under the supervision of the Credentialing and Contracting Manager, the Credentialing and Contracting Specialist is responsible for processing the credentials and privileges of all providers in order to verify accuracy and compliance with, but not limited to, CHC/SEK Credentialing and Privileging Policy and Procedure, State, Federal, and Medicare/Medicaid requirements. This position is also responsible for data integrity of files and information related to the credentialing/recredentialing of CHC/SEK providers/facilities and supports the organization in submitting provider/facility applications to payers for Revenue Cycle purposes. Requirements ESSENTIAL DUTIES * Knowledge of and adheres to CHC/SEK's Credentialing Policy and Procedure and ensures process is completed timely. * Completes research, reference and background verification on all providers prior to hiring. * Verifies the professional credentials, references, claims history, fitness and professional review organization's findings. * Uses all available resources to verify provider applications, education, licensing and references following State and Federal guidelines for primary source verification. * Communicates credentialing findings to supervisor. * Creates and maintains database information for providers, including, but not limited to CAQH, KMAP, NPPES, NPI and other license, certification or professional membership that may be required to practice. * Maintains accurate and complete credentialing file for all providers. Files are kept confidential and secure. * Coordinates new provider information, such as DEA, license number and NPI, into the electronic health record system for billing purposes. * Submits accurate and complete application information to payers to receive billing number to allow submission of claims for facilities and providers. * Responsible for third party payer contracts are signed by all parties necessary to ensure plan enrollment. * Maintains basic knowledge of provider/facility credentialing/recredentialing guidelines and network participation for payer enrollments. * Actively communicates and documents status of provider/facility payer enrollments with stakeholders. * Completes EFT and ERA enrollment as part of the enrollment process to ensure electronic payments and claims submissions. * Track progress of licensing requirements for providers as a part of payer enrollment. * Provides accurate, complete and timely credentialing and privileging information for the re-credentialing process. * Actively communicates with applicants, employment references and others as necessary to ensure timely completion of the credentialing and contracting process. * Perform all duties, services and documentation in full compliance with CHC/SEK policies and procedures. * Performs other duties as assigned. QUALIFICATIONS * High school diploma or equivalent required. * One (1) year of experience in a healthcare office setting preferred. * Any combination of education and work experience that would likely provide the required knowledge and abilities is qualifying. KNOWLEDGE, SKILLS AND ABILITIES * Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base. * Communicates through appropriate channels. Use proper chain of command for patient complaints. * Ability to handle emergency situations calmly and effectively. * Must be computer literate and be proficient with the organization's credentialing software system and the electronic medical record. * Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. * Provide customer service in accordance to the organization's mission. * Be courteous and respectful when interacting with co-workers and others outside the organization. * Maintain patient confidentiality in accordance to organization's policy and procedure and HIPAA requirements. WORKING CONDITIONS While performing the duties of this Job, the employee is regularly required to sit; use hands and fingers to operate computer keyboard, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Computer work is frequent. Good lighting and comfortable temperature of ventilation at all times.

Internal Medicine Physician Classification: Exempt, Full-time Reporting Relationship: Reports to the Chief Medical Officer Supervision Responsibilities: Clinical Supervision Only Essential Role: Provides professional medical services to complement the delivery of primary health care services at GraceMed Health Clinic; provides clinical leadership and supervision of midlevel providers and medical support staff. Duties & Responsibilities: Provides medical evaluation, treatment and consultation services to patients of the clinic. Responds to emergencies and answers medical questions. Obtains and documents, appropriate chief complaint, past medical, family and social history, review of systems, examination, medications and allergies, assessment and plan for each patient. Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals. Reviews ancillary test results and coordinates notification to the patient. Provides patient education as needed. Supervises patient care by non-clinic agencies such as home health care, nursing home, or hospice. Available to patients personally or through clinical staff to answer questions and relay information regarding their care. Completion of appropriate paperwork to comply with insurance and reimbursement guidelines. Completion of all documentation and paperwork in a timely manner. Participates in on-call schedule. Works closely with the supervisor to provide leadership and medical direction for the clinic. Participates in training of medical students/residents or other midlevel providers as requested. Clinically supervises assigned midlevel providers in the conduct of clinical care and delegates authority and responsibility when and where needed. Reviews assigned midlevel provider's patient charts to check for quality of care. Attends all staff, clinical, board or other special meetings as requested. Qualifications: Education/Certifications/Licenses/Registrations Medical Doctor or Doctor of Osteopathy degree. Current State of Kansas MD or DO licensure. Current DEA certificate. Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Board Certification in Specialty preferred. Experience Experience in public health preferred. Previous medical office experience preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., with occasional evening hours; schedule may vary. On call is required on a rotating basis. Working Conditions: Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

CORE VALUES The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources. GENERAL DESCRIPTION This position is part of the clerical support for clinical services team. This position is responsible for assuring the patient demographic information is accurate and complete. The quality of the data entry determines the accurate processing of patient accounts. This position's responsibilities may vary with clinic site. This position may be the first interaction that patients have with Community Health and practices should not create barriers to care. Requirements ESSENTIAL DUTIES * Provides exceptional customer service in a timely and efficient manner when checking patients in and out, schedule follow-up appointments, and address visit-related questions in person or on the phone. Uses proper etiquette and directing questions or calls appropriately. * Oversee the waiting area, coordinate patient flow, and report issues to Practice Management. * Obtain required patient consents, updated demographic information, and other necessary documentation. Follow up document collection with timely and accurate entry and maintenance of patient information such as demographics, insurance, and payer information. * Verify insurance coverage, identifying co-pays or out-of-pocket costs, and collect necessary information to prevent claim denials. * Collect and process patient payments, ensuring accurate posting and reconciliation. * Discuss financial assistance options and ensure applications are complete and processed. * Connect patients with clinic resources such as translation, benefits, or engagement services. * Follow clinic opening and closing procedures, including securing the building when appropriate. * If working in Behavioral Health Registration add behavioral case managers to all appointments. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned. QUALIFICATIONS * High School diploma or equivalent. * Experience in clinic, healthcare setting, or call setting, preferred. * Successfully complete Registration Clerk I competency checklist within 6 months of hire. * Complete Management of Aggressive Behavior (MOAB) De-escalation training within 6 months of hire. * Basic Life Support (BLS) through American Heart Association (AHA) required within 90 days of hire. KNOWLEDGE, SKILLS AND ABILITIES * Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base * Communicates through appropriate channels. Use proper chain of command for patient complaints. * Ability to handle emergency situations calmly and effectively. * Must be computer literate, especially with Microsoft Office products, be able to use the Internet and proficient with the organization's electronic health record software system. * Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. * Provide customer service in accordance to the organization's mission. * Be courteous and respectful when interacting with patients and family members. * Maintain patient confidentiality in accordance to organization's policy and procedure and HIPAA requirements. * Must be able to perform basic mathematics functions. * If working in Dental Registration, have a basic understanding of dental terms and appointment types. * Ability to successfully complete registration duties based on current level and actively pursues completion of checklist to move to Registration Clerk II. WORKING CONDIITIONS While performing the duties of this job, the employee is regularly required to sit for long periods of time, up to entire shift; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate. Registration clerks may be assigned to work in alternate locations or service lines based on business need.

Phlebotomist Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Medical Manager Supervision Responsibilities: No Essential Role: Performs routine medical laboratory tests for the diagnosis, treatment, and prevention of disease Duties & Responsibilities: Performs phlebotomy and CLIA waived lab tests, collects and tests patient specimens, assures proper labeling of all materials. Prepares samples for laboratory testing, analysis, or microscopy Sets-up laboratory equipment. Maintains and stocks lab. Conducts chemical analysis to determine presence of normal and abnormal components. Analyzes samples of biological material for chemical content or reaction Calculates medical diagnostic test results. Follows infectious materials procedures in accordance with policies. Follows safe waste disposal procedures in accordance with policies. Provides patient education as requested. Maintains patient confidentiality at all times. Maintains follow-up system for lab results. Enters analysis of medical tests and clinical results into computer for accountability. Labels blood samples and maintains appropriate documentation records, reports and files. Assists in the development and documentation of protocols related to his or her job functions. Assists in training new staff in proper phlebotomy, labeling, documentation, and data entry. Performs basic medical assisting functions as needed such as rooming patients, taking vitals, recording chief complaints, and assisting providers. Qualifications: Education/Certifications/Licenses/Registrations High school diploma or equivalent CPR certification (must be obtained within 30 days of hire). Phlebotomy certification preferred Experience Minimum of one year, proven, lab phlebotomist role. Experience in public health preferred. Previous computer experience or training preferred. Electronic medical records experience preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Can provide innovative input into the development of the lab medical clinic and its processes. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

Nurse Practitioner Classification: Exempt, Full-time Reporting Relationship: Chief Medical Officer Supervision Responsibilities: No Essential Role: Provides professional medical services to complement the delivery of primary health care services at GraceMed Health Clinic, working under the guidance of the Chief Medical Clinic Officer and Supervising Physician. Duties and Responsibilities: Provides medical evaluation, treatment and consultation services to patients of the clinic. Available to staff at all times to respond to emergencies and answer medical questions. Obtains and documents, or causes to be obtained and documented, appropriate chief complaint, past medical, family and social history, review of systems, examination, medications and allergies, assessment and plan for each assigned patient. Provides medical orders for prescription refills, administration of medications, ancillary testing, and/or referrals. Reviews ancillary test results and coordinates notification to the patient. Provides patient education as needed. Supervises patient care by non-clinic agencies such as home health care, nursing home, or hospice. Available to patients personally or through clinical staff to answer questions and relay information regarding their care. Completes appropriate paperwork in compliance with insurance and reimbursement guidelines. Completion of all documentation and paperwork in a timely manner. Participates in on-call rotation schedule. Attends all staff, clinical, board or other special meetings as requested. Qualifications: Education/Certifications/Licenses/Registrations Master's degree. Current State of Kansas APRN licensure. Board certification. Current DEA certificate. Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements. Experience Experience in public health preferred. A minimum of 2 years' experience as an FNP. Previous medical office experience preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills and be able to professionally receive and follow oral instructions. Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. On call is required on a rotating basis. Working Conditions: Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

CORE VALUES The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources. GENERAL DESCRIPTION This position is part of the clinical team. This position is responsible for providing patients with friendly, efficient and timely delivery of Provider prescribed medications that have been verified by the licensed Pharmacist. The Pharmacy Tech I may be trained by Pharmacy Tech II or III. Requirements ESSENTIAL DUTIES * Provides positive impression, through words and tone, to patients, visitors, and employees presenting to the clinic areas and on the phone. * Operates cash register proficiently, including handling cash and other tenders of payment such as vouchers, debit and credit cards, balancing registers and preparing deliveries and mail outs. * Actively stocks new inventory and removes expired inventory from shelves. * Processes prescriptions into the computer system accurately, screens for program eligibility, clarifies any issues with prescriber's office, counts, and labels; seeking guidance from Tech II or Tech III as needed. * Performs all duties, services and documentation in full compliance with CHC/SEK policies and procedures. If working in specialty pharmacy: * Facilitates the coordination and conveyance of medication(s) to patients in a timely and accurate manner, including delivery and mail. * Communicates between pharmacies effectively, including phone and electronic transmission. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned. QUALIFICATIONS AND SKILLS * High school diploma or equivalent. If currently enrolled in high school must provide a letter from school administration stating the employee is in good standing and on track to graduate on time. * Kansas Pharmacy Tech License * Completes all required continuing education. * Successful completion of the Pharmacy Technician I checklist within 90 days of hire. KNOWLEDGE, SKILLS AND ABILITIES * Computer Literacy and ability to read and comprehend written information. * Problem solving and evaluation abilities. * Able to communicate with others effectively to convey information. * Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base. * Communicates through appropriate channels. Use proper chain of command for patient complaints. * Ability to handle emergency situations calmly and effectively. * Must be computer literate, especially with Microsoft Office products and be proficient with the Electronic Health Record software. * Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. * Provide customer service in accordance to the organization's mission. * Be courteous and respectful when interacting with patients and family members. * Maintain patient confidentiality in accordance to organization's policy and procedure and HIPAA requirements WORKING CONDITIONS While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Computer work is frequent. Good lighting and comfortable temperature of ventilation at all times.

CORE VALUES The core values of Community Health Center of Southeast Kansas, Inc. (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of CHC/SEK's resources. GENERAL DESCRIPTION The Prior Authorization Specialist I is responsible for diagnostic and procedure orders management, including completing prior authorizations, scheduling appointments, obtaining order results, and submitting results to the ordering provider. The Prior Authorization Specialists I assists patients with applications for programs to support the financial obligations needed to complete screening exams, and scheduling in-house diagnostic exams. Requirements ESSENTIAL DUTIES * Reviews order within the Electronic Health Record System with insurance companies to determine need for prior authorization. * Processes prior authorizations and sends any supporting documentation to insurance companies to expedite the prior authorization process. * Schedules diagnostic imaging and procedure appointments appropriate for the patient's needs, internally or externally. * Manage correspondence with insurance companies, physicians, specialist and patients, as needed, including documenting in the EHR as appropriate. * Reviews denials and follows up with the provider to obtain medically necessary information to submit an appeal of the denial. * Prioritizes orders by level of urgency. * Requests order results from external facilities and submits the results to the order provider to support continuation of care. * Assists patients with program applications to finance screening diagnostic imaging exams. QUALIFICATIONS AND SKILLS * High school diploma or equivalent. * At least 1 year of experience in a healthcare setting preferred. * Knowledge of insurance processes and medical terminology preferred. KNOWLEDGE, SKILLS AND ABILITIES * Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base. * Communicates through appropriate channels. Use proper chain of command for patient complaints. * Ability to handle emergency situations calmly and effectively. * Must be computer literate and able to navigate through the Electronic Health Record. * Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. * Provide customer service in accordance to the organization's mission. * Be courteous and respectful when interacting with patients and family members. * Maintain patient confidentiality in accordance to organization's policy and procedure and HIPAA requirements. WORKING CONDITIONS While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Computer work is frequent. Good lighting and comfortable temperature of ventilation at all times.

CORE VALUES The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources. GENERAL DESCRIPTION This position is part of the clinical team. This position is responsible for the initial interactions with patients, such as escorting patients, taking vital signs, preparing exam rooms and cleaning exam rooms after use, and other related duties. Responsible for moving patients through the clinic efficiently and effectively. Communicates with customers, employees, and other individuals to disseminate or explain information. Requirements ESSENTIAL DUTIES * Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, updates medication lists and allergies at each visit, and enters information in electronic health record (EHR). * Prepares treatment rooms for examination of patients; assures all rooms are clean and disposes of trash in rooms. * Maintains consistent patient flow by monitoring scheduling system. * Performs routine point of care testing. * Cleans and sterilizes instruments. Inventories medical supplies and materials. * Transports specimens, equipment, or supplies utilizing appropriate and safe techniques. * Supports all Providers in their care for patients. * Provide diagnosis appropriate education as directed by the Nurse and/or Provider. * Employees hired and trained in phlebotomy and radiology duties prior to 2024 are grandfathered in to perform these duties as a Medical Assistant I. * If working in Long Term Care, responsible for registration and insurance related collection, entry, and verification as well as scanning documents in the electronic medical record. * Performs all duties, services, and documentation in full compliance with CHC/SEK policies and procedures. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned. QUALIFICATIONS * High School diploma or equivalent. * Experience in clinic or healthcare setting is preferred. * Must successfully pass annual competency. KNOWLEDGE, SKILLS AND ABILITIES * Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base * Demonstrate knowledge of the rationale of appropriate patient care. * Communicates through appropriate channels. Use proper chain of command for patient complaints. * Ability to handle emergency situations calmly and effectively. * Must be computer literate, especially with Microsoft Office products and be able to use the Internet. * Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization. * Provide customer service in accordance to the organization's mission. * Be courteous and respectful when interacting with patients and family members. * Maintain patient confidentiality in accordance to organization's policy and procedure and HIPAA requirements. WORKING CONDITIONS While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. The noise level in the work environment is usually moderate. Hazardous material inventory and MSDS available. Wears personal protective equipment as needed. May be exposed to patients/public with communicable diseases.

Triage Nurse Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Medical Manager/Clinic Manager Supervision Responsibilities: No Essential Role: Provides professional assessment of patient's health concerns over the telephone, without the advantage of visual inspection or face-to-face interaction in order to complement GraceMed Health Clinic, Inc.'s mission of delivering primary health care services. Duties & Responsibilities: Utilizes communication skills, knowledge of disease processes, and normal growth and development for all age groups in order to ascertain an accurate understanding of patient's symptoms. Determines the severity of the patient's complaint; directs the caller to the appropriate emergency services if necessary; recommends the suggested medical follow-up based on their assessments and established triage protocols, and provides health information. Coordinates referrals with physicians, specialists and ancillary services on behalf of patients when needed. Maintains patient confidentiality at all times. Assists in the development and documentation of protocols related to his or her job functions. Qualifications: Education/Certifications/Licenses/Registrations Graduate from an accredited school of nursing required. Current State of Kansas licensure as an RN required or LPN required Current CPR certification (must be obtained within 30 days of employment). Able to maintain appropriate licensure and certification including meeting and/or exceeding CME requirements. Bilingual proficiency in Spanish and English preferred Experience Experience in public health and/or critical care experience preferred Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Able to function independently and document meticulously. Able to provide innovative input into the development of the office and its processes. Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Able to handle stressful situations. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical office environment. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

CORE VALUES The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources. GENERAL DESCRIPTION OF POSITION The Population Health Department works to enhance patient health, improve the health of populations, reduce the cost of care, and create efficiencies in CHC/SEK's system of care. This is achieved through the identification, management, and outreach to groups (such as children or diabetics), as well as through projects to improve workflows to meet quality goals, measures, and standards of care for the patient population in general. The Health Promotion Specialist (HPS) is a critical team member that promotes wellness initiatives through a variety of duties such as outreaching to patients to regarding wellness visits for adults and children, cancer screenings, and chronic health needs, as well as rescheduling missed appointments and performing telephonic health risk assessments. Additionally, this position will participate in quality improvement activities and targeted outreach projects. . Requirements ESSENTIAL DUTIES * Utilize appropriate Population Health tools to identify patients who are due for gaps in care. * Outreach to patients due for preventive services to close gaps in care, such as annual wellness visits, age-based screenings, and other chronic disease related gaps. * Verify patient demographics and update the EHR and Population Health tools as needed. * Communicate with patients regarding necessary items or information they may need to bring to assist with their registration experience and/or appointment. * Schedule appointments accurately in the EHR, including rescheduling as needed, and following guidelines and policies. * Document outcomes of outreach in EHR and other Population Health tools as appropriate. * Contact patients to conduct a Health Risk Assessment prior to their Medicare Annual Wellness Visit (MAWV) and accurately document patient's responses into the progress note. * Identify additional patient needs by asking clarifying questions, presenting options or solutions, and/or escalating to Population Health or Primary Care nursing staff as needed. * Request relevant patient records from external facilities to close gaps in care. * Monitor lists of patients who no-show, cancel, or reschedule their WCC or MAWV appointments and outreach to reschedule as appropriate. Merge appropriate templates into new appointments, as needed. * Follow up with patients with outstanding cancer screenings orders and identify barriers to completing. * Assist with payer audits, quality improvement activities, and data collection as determined by Population Health Manager and/or Quality Department. * Participate in team meetings and training, both online and in-person, for ongoing education and process improvement. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned. EDUCATION AND EXPERIENCE * High School diploma or equivalent required * At least 1 year of experience in a healthcare setting, call center, data entry, or similar position required * Experience with appointment scheduling preferred * Medical terminology training/experience preferred KNOWLEDGE, SKILLS AND ABILITIES * Must possess good communication skills and be comfortable speaking on the phone. * Ability to effectively listen and critically analyze information provided by patients and further explore as needed. * Must have good attention to detail and be able to document all necessary information with accurate spelling and only using approved abbreviations. * Must be proficient with technology, especially Microsoft Office products (Word/Excel) and become proficient with Electronic Health Record (EHR) software. * Must be organized and able to manage/prioritize tasks to meet deadlines. * Basic knowledge of different types of insurances a plus. * Ability to adapt to changes in a positive manner. * Demonstrate social and cultural sensitivity to ethnically and economically diverse patient-and employee-base. * Ability to work well independently, or as part of a team, and be able to self-motivate. * Communicate through appropriate channels, using proper chain of command for questions, patient needs and/or concerns. * Maintain patient confidentiality in accordance with the organization's policy and procedure and HIPAA requirements. * Provide customer service in accordance with the organization's mission and demonstrate a positive impression through words and tone to all who present to or call the Population Health department. * Maintain good interpersonal relationships with immediate co-workers and other members of the health care team and organization. * Perform all duties in full compliance with CHC/SEK policies and procedures. WORKING CONDITIONS While performing the duties of this job, the employee is regularly required to use hands to feel, handle, type and write, reach with hands and arms, and to talk, listen/hear, and sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities regularly required by this job include talking to others in person and on the phone/headset. Travel is required throughout the service area.