Informatics Analyst I
Community Health Centers of The Central Coast job in California
Job Title: Informatics Analyst I
Department: Information Technology
Reports To: Director of Informatics
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $2,800.00 - $3,087.00 bi-weekly
Under the direct supervision of the Director of Informatics, the Informatics Analyst is responsible for managing document and record information within the Electronic Health Record
(EHR) systems, as well as supporting the implementation of new software technologies. This position focuses on optimizing workflows and enhancing EHR functionalities to align with organizational objectives.
It is the primary purpose of CHC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Manages document routing and integrity of data within the medical records systems.
Maintains EHR system resource updates such as order sets, pharmacies, and other data sets.
Assists in business intelligence applications and development of reports and dashboards.
Navigate SQL reports to find areas of improvement within electronic software systems.
Provider tier 1 and 2 support as it relates to the medical records system and integrations with outside vendors.
Assist in corporate Artificial Intelligence (AI) initiatives.
Routinely update and maintain resource documentation.
Acts as assigned resource to the various project teams assisting in the design and development of the continually improving ambulatory applications suite of solutions.
Monitors application use, system performance, hardware reliability, and software stability.
Captures, defines, and prioritizes pre- and post-implementation issues. Reports and participates in the problem solving of issues that impact local and enterprise performance.
Support all product patch and upgrade version control and implementation, while evaluating the feasibility of system modifications and enhancements
Conducts HIT operational audits as determined by management.
Takes immediate action to meet customer/user requests or needs.
Monitors and troubleshoots CHC Helpdesk tickets as applicable to the use of software systems and issues.
Maintains good working relationships and open communication with all departments at CHC.
Maintains knowledge of organizational initiatives and goals.
Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards.
Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events.
Demonstrates adherence to and observes all safety policies and procedures.
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates cultural sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or GED equivalent required. Bachelor s Degree in Business or Healthcare, preferred.
Work or volunteer experience preferred in healthcare, teaching, informatics, or a related field; or an equivalent combination of education and experience in training, healthcare and/or EHR.
Experience working with electronic health records (athena Health and/or NextGen preferred).
LANGUAGE SKILLS
Excellent written and verbal communication skills. Strong presentation skills and ability to speak effectively before groups employees of organization. Ability to speak confidently and articulate thoughts clearly and logically when training. Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Strong proficiency in word processing, spreadsheets, email, and keyboarding required. Microsoft Office and Google Workspace skills required. Super user athena Health software systems and NextGen.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current, valid, unrestricted California Driver's License (Class C) required.
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk for extended periods of time. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 10 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate (i.e. office setting with computers, phones, and printers). Must be able to work in a fast-paced environment. Must be willing to work in a clinical environment to provide onsite support to employees.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Board Certified Psychiatrist
Community Health Centers of The Central Coast job in California
Primary Care Job Description
Job Title: Primary Care Psychiatry
Department: Medical Administration
Reports To: Medical Director
FLSA Status: Exempt
Under the direction of the Medical Director, but with independent responsibility for professional results the Psychiatrist provides primary healthcare services for Community Health Centers of the Central Coast, Inc. (CHC), and to perform related work as required.
It is the primary purpose of CHC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staffs desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, and enthusiastic at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties assigned by the Medical Director include, but are not limited to, the following activities and may be adjusted based on patient and clinic medical service requirements:
Secures and evaluates a patient's health history and records findings in a systematic, accurate and succinct manner.
Performs a physical assessment and is able to discriminate between normal and abnormal findings.
Provides routine physical examinations, diagnostic services and treatment of illnesses and emergencies.
Adheres to the highest standards of medical ethics at all times.
Assures quality of care for all patients.
Shares on-call duties, when indicated, with other members of the medical staff.
Elicits and records information about patient's medical history.
Examines patient to determine general physical condition.
Orders or executes various tests, analyses, and diagnostic images to provide information on patient's condition.
Analyzes reports and findings of tests and of examination, and diagnoses condition.
Administers or prescribes treatments and drugs.
Advises patients concerning diet, hygiene, and methods for prevention of disease.
Reports births, deaths, and outbreak of contagious diseases to governmental authorities.
Refers patients to medical specialist or other practitioner for specialized treatment.
Conducts physical examinations to provide information needed for admission to school, consideration for jobs, or eligibility for insurance coverage.
Assists the Medical Director in establishing medical policies, evaluating existing policies and developing changes in policies as necessary; designing, implementing, and evaluating education programs for patients and staff.
Shares supervisory responsibilities of the Psychiatric Nurse Practitioner with the Clinical Director as required.
Works within privileges and protocols as established by the Medical Director.
Participates in committees as requested by the Medical Director.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescent, adults or geriatrics).
Demonstrates knowledge of domestic violence, child, and dependent and elder abuse protocols.
Maintains and adheres to HIPAA, confidential and privileged communications (patient, employees, and corporation).
Participates in patient population management as it relates to clinical services while taking into account cultural and linguistic diversity and appropriate resources.
Participates in the team member's care coordination by providing follow up phone calls post hospital discharge, Assists the patient with follow up appointments within the recommended time frames and gather data from recent hospital admissions to facilitate follow up.
Understands the role in self-management support by developing a relationship with high risk clients and anticipate what needs they may encounter.
Develop communication skills with all members of the team both internal and external, by first being a patient advocate and utilized the available resources to facilitate care. Coordinate with the Care Team (PCP, RN, Health Educator, LCSW, Director of Nursing and/or Medical Director) to ensure appropriate services are arranged for the patient in order for them to meet their goals.
Understand the role in the quality improvement process which may include meetings, data collection and charge auditing. Use Evidence Based Practice guidelines to assist with disease management.
SUPERVISORY RESPONSIBILITIES
May supervise mid-level providers at the direction of the Medical Director.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as provided by Americans with Disabilities Act (ADA).
EDUCATION and/or EXPERIENCE
Medical Doctor Degree (M.D.) or Doctor of Osteopathy (D.O.) from an accredited medical school. Completion of a residency training program in the field of Psychiatry is required. Board Certification required. Maintains current knowledge in Psychiatry through continuing medical education, participation in local and national medical societies.
LANGUAGE SKILLS
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Bilingual (English and Spanish) ability to speak, read, write Spanish desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
REASONING ABILITY
Authoritative knowledge of the principles, practice and techniques of family-centered medicine. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current unrestricted and valid CA License - Physician and Surgeon or equivalent from Medical Board of California. Board Certification in Psychiatry, required. Possession of current unrestricted and valid DEA license, and current valid Basic Life Support (BLS-C) card.
Annual health examination; annual TB skin test clearance or biannual chest x-ray, and up to date immunizations for health care workers at time of hire and annually thereafter.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as provided by Americans with Disabilities Act (ADA).
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be willing to have a flexible work schedule that may include late evenings and weekends, and be able to travel to other clinic sites or locations as needed.
QI Associate
Pomona, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
Under the direction of the Quality Improvement (QI) Manager, the QI Associate is responsible for providing project support, data analytics, reviews and forecasts data trends with appropriate analytical and statistical methodologies and techniques to measure trends, progress and/or change. This position is also responsible for sustaining training and maintaining timely communication on key QI initiatives/projects.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
Under the direct supervision of the QI Manager, the QI Associate assists in the development, monitoring, and presentation of internal quality measures and initiatives.
Collects, audits, analyzes, and reports on clinical quality data to support quality projects and initiatives defined by EVCHC's Quality Improvement Plan (QIP).
Develops and designs reports for data collection and data extractions as requested and required for QI initiatives/projects.
Researches and prepares clear and concise summary reports, narratives and gap analyses on key topics, as directed.
Reports and presents data findings to appropriate staff/leadership.
Provides regular updates of QI initiatives/projects to appropriate stakeholders.
Evaluates the effectiveness of EVCHC's patient support programs including, but not limited to, Nutrition, Comprehensive Perinatal Services Program and Diabetes Registry.
Provides support to various departments in data analytics as required.
Produces and maintains minutes for monthly QI meetings.
Produces monthly reports on ongoing projects outcomes for the executive team.
Attends training sessions as required.
Other duties as assigned.
POSITION REQUIREMENTS AND QUALIFICATIONS:
Bachelor of Science degree in Healthcare Administration, Public Health, or related field AA degree and minimum 5 years of experience in related field.
2 years of relative experience in healthcare administration, including working knowledge and outstanding skills in data collection, analysis, and presentation.
Must demonstrate integrity, sound judgment; and strong interpersonal skills. Must be able to approach staff about quality issues with tact and diplomacy.
Experience working with disadvantaged populations helpful and knowledge of health disparities highly desired.
Oral and written communication skills needed, strong organizational ability required.
Proficient in Microsoft Word, Excel, and Power Point is essential.
Ability to operate in a high-paced work environment.
Preferred knowledge of an electronic health record system and a population health management tool.
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and 403b retirement plan. We match the first 6%of employee contributions, and full vesting starts immediately. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplyBack Office Lead - Dental
West Covina, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
* Provides chair-side assistance to dentist in the performance of dental procedures.
* Takes radiographs as directed by dentist (only assistants who have completed courses on radiation safety).
* Prepares, sterilizes, and organizes dental supply and dental equipment according to OSHA and Clinic Standards.
* Supervision of dental auxiliary staff.
* Maintain housekeeping records.
* Ensures policies and procedures are established and followed in accordance with OSHA, federal, state, and local guidelines.
* Assists in the monitoring and maintenance of radiation safety procedures and protocols.
* Orders and maintains inventories of dental clinic supplies by working with the Purchasing Department.
* Interacts with and processes dental clinic patients.
* Maintains dental laboratory slips.
* Creates and maintains dental records in accordance with established protocol and procedures.
* Drafts patient letters as assigned by Dental Director.
* Formats and word processes correspondences, reports, forms, etc., including proofreading and editing.
* Records, composes, and word processes meeting minutes for clinical meetings and other committee meetings.
* Assists with planning and implementation of meetings.
* Prints patients' dental records per Authorization for the Release of Dental Records.
* Assists in monthly reporting and quality improvement activities, such as the dental appointment statistics.
* Weekly review of dental schedule to ensure efficient workflow and patient care.
* Monitor and process dental assistants' timesheets.
* Maintains filing system.
* Assists other departments with work processing when required.
* Reports to work as scheduled consistently and on-time.
* Performs other duties as assigned by the Dental Director.
POSITION REQUIREMENTS AND QUALIFICATIONS:
* Certificate from accredited dental assistant program, if applicable.
* High school diploma or equivalent.
* Successful completion of California Board of Dental Examiners-approved radiation safety course.
* Proof of completion of a board-approved 8-hour infection control course (Approved Infection Control Courses)
* 1-2 years of experience directly related to the duties and responsibilities specified preferred.
* Current CPR certification.
* Current and Active RDA license in good standing, if applicable.
* Completion of 8-hour Infection Control and Law as required by the California Dental Boards, if applicable.
* Excellent written and verbal communication skills.
* Excellent team player.
* Type 60 words per minute.
* Knowledge of all current Windows based programs.
* Ability to work under pressure without extensive supervision.
* Bilingual English/Spanish highly preferred
DOE: $27.00 - $35.73
East Valley offers a competitive salary, excellent benefits to include medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Marketing & Communications Coordinator
Pomona, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
The Marketing and Communications Coordinator will perform a variety of specialized and administrative functions to increase East Valley's visibility through the development and distribution of information and outreach materials. Serving as a liaison to media outlets and stakeholders, reviewing marketing materials, patient experience satisfaction and service recovery, and overseeing our social media presence.
Position Responsibilities and Functions:
Serve as East Valley's representative to news media, local city governments, agencies and community
Develop, write and produce press releases, blog posts, newsletters and on-going communications tactics
Manage and coordinate copy creation and design of marketing collateral materials
Write informative and human interest stories about East Valley to be placed in community media outlets and health industry blogs
Monitors and manages East Valley's social media platform. Create content, AI, respond to comments and feedback
Manage, review and ensure service recovery with East Valley's digital platform patient experience submissions, and/or reviews, and outcomes
Tracks and reports analytics on marketing and communications campaigns, digital media platforms, website traffic, and coordinating outreach events
Stay current on industry trends and make recommendations for adjustments to communications strategies and practices
Responsible for department's various GD, Marketing and Outreach request form submissions
Provides sophisticated organization and calendar management. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. Schedules internal and external meetings. Handles logistics for internal meetings
Position Requirements and Qualifications:
Minimum high school diploma, or equivalent
BA/BS degree in Communications, Marketing, Writer, Media, Business or related field of study; Industry experience considered in lieu of degree
At least 3 years of experience in an administrative position, preferably in a not-for-profit development, communications, and/or marketing office
Background in marketing, branding, social media, communications, and business administration
Proficient with Adobe Creative Suites, Microsoft Office 365, CRM's, and fundraising software
Understanding of branding concepts, marketing campaigns, and basic graphic design elements
Strong time-management, organization, and prioritization skills with the ability to multitask and meet multiple concurrent deadlines
Bilingual fluency in English and Spanish (read, write, speak) (Highly preferred)
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplyCommunity Health Worker (Part-Time 31 Hours)
Pomona, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
The fast paced HIV outpatient department is looking for individual to schedule and screen new clients and routinely update their information, answer phones, enter computer data, generate monthly reports, & take meeting minutes. Medical knowledge a plus; detail oriented, good organization, writing and computer skills needed.
Responsibilities and Functions:
Answer incoming phone calls to the CCC Department on the main telephone, check messages several times a day and return calls or redirect calls to appropriate staff as soon as possible, but no later than one business day. In answering phones, duties are to provide information on CCC services and intake, schedule appointments, assist with client issues and any other questions that arise and redirect calls to staff as needed.
Check client next day schedules to verify eligibility to determine if clients have valid insurance or are due for eligibility packet updates. Inform and direct clients in any insurance problems. Create daily log of client's due for eligibility and indicate insurance. Distribute logs to appropriate clinic and CCC staff.
Update eligibility packets that come into the main office. Review and sign these packets, send these to scan, log them in to excel sheet, verify that they were scanned in and pass them on to MCC staff for screening.
Assist in PrEP scheduling by providing basic information, verifying insurance and scheduling or redirecting clients as appropriate.
Assist with client intake screenings, setting up intake appointments and completing client intakes into CCC Department.
Process ADAP and OA-HIPP client applications and meet all documentation standards per CDPH.
Requirements and Qualifications:
• Bilingual English and Spanish (Highly preferred)
• Experience using Outlook, Excel, Data Entry, and EHR systems is preferred.
• Experience in healthcare program eligibility/insurance benefits or program intake experience is preferred.
• Experience in social services experience (such HIV, mental health, substance abuse) is preferred.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplyLead Registered Dental Assistant
West Covina, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
Under general supervision of the Dental Director, provides a range of clinical, administrative, and staff support to a full-range dental services operation. Assists in the performance of dental procedures, prepares, and maintains dental equipment and supplies, ensures policies and procedures are established and followed in accordance with OSHA, federal, state, and local guidelines, supervise dental assistants, assist in the coordination of day-to-day patient administration, records management, and office support activities in accordance with established standards and policies and procedures.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
Provides chair-side assistance to dentist in the performance of dental procedures.
Takes radiographs as directed by dentist (only assistants who have completed courses on radiation safety).
Prepares, sterilizes, and organizes dental supply and dental equipment according to OSHA and Clinic Standards.
Supervision of dental auxiliary staff.
Maintain housekeeping records.
Ensures policies and procedures are established and followed in accordance with OSHA, federal, state, and local guidelines.
Assists in the monitoring and maintenance of radiation safety procedures and protocols.
Orders and maintains inventories of dental clinic supplies by working with the Purchasing Department.
Interacts with and processes dental clinic patients.
Maintains dental laboratory slips.
Creates and maintains dental records in accordance with established protocol and procedures.
Drafts patient letters as assigned by Dental Director.
Formats and word processes correspondences, reports, forms, etc., including proofreading and editing.
Records, composes, and word processes meeting minutes for clinical meetings and other committee meetings.
Assists with planning and implementation of meetings.
Prints patients' dental records per Authorization for the Release of Dental Records.
Assists in monthly reporting and quality improvement activities, such as the dental appointment statistics.
Weekly review of dental schedule to ensure efficient workflow and patient care.
Monitor and process dental assistants' timesheets.
Maintains filing system.
Assists other departments with work processing when required.
Reports to work as scheduled consistently and on-time.
Performs other duties as assigned by the Dental Director.
POSITION REQUIREMENTS AND QUALIFICATIONS:
Certificate from accredited dental assistant program, if applicable.
High school diploma or equivalent.
Successful completion of California Board of Dental Examiners-approved radiation safety course.
1-2 years of experience directly related to the duties and responsibilities specified preferred.
Current CPR certification.
Current and Active RDA license in good standing, if applicable.
Completion of 8-hour Infection Control and Law as required by the California Dental Boards, if applicable.
Excellent written and verbal communication skills.
Excellent team player.
Type 60 words per minute.
Knowledge of all current Windows based programs.
Ability to work under pressure without extensive supervision.
Bilingual English/Spanish highly preferred
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and 403b retirement plan. We match the first 6%of employee contributions, and full vesting starts immediately. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplyProgram Specialist-Navigation Services
San Jose, CA job
Job DescriptionDescription:
The Program Specialist is responsible for fully supporting the Program Manager by assisting with internal data collection and submission. This position will work in collaboration and continuous partnership with Program Coordinators and the billing
department.
Duties and Responsibilities:
Approve all AAH ECM and CS billable notes assigned
Submit all ECM referrals for both counties
Schedule Justice-Informed warm hand offs and liaison for JI navigation
Support Program Coordinator to ensure deliverables fall within applicable scope of work and budget.
Maintain effective and timely reports and communication with supervisorial staff
Maintain workflow that supports the work process and flow within the organization.
Attend department and organizational meetings as required.
Any additional task needed as assigned by the Program Manager
Requirements:
Competencies:
Ability to be on-site when asked
Valid California Driver License with safe driving record.
Culturally competent and able to work with people from diverse backgrounds.
Strong attention to detail.
Excellent verbal, written, and interpersonal skills.
Strong problem-solving skills.
Ability to multi-task and juggle multiple priorities.
Ability to use appropriate organizational skills in setting priorities for work, and a commitment to meeting deadlines.
Ability to communicate well at all levels of the organization including working with organization leadership and representatives of partner organizations.
High level of ethics and personal integrity; must be able to work with confidential information.
Willingness to work a flexible schedule.
Consistent attendance track record and prompt arrival to work and meetings.
Ability to travel and navigate throughout Roots' service areas and neighborhoods.
Frequent walking, standing, stair climbing, bending, stooping, lifting (25 lbs. max)
Patient Registration Specialist
Oakland, CA job
Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.
Duties and Responsibilities:
Utilize de-escalation techniques with clients and guests when necessary.
Ensures that the reception area stays clean and orderly.
Ensures that the reception area is free of safety hazards.
Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other training and meetings related to job roles.
Competencies:
Bachelor's degree with 3 years' experience in program and /or project management.
OR Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
Ability to work on-site full-time.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
Auto-ApplyClinic Manager - West Covina, CA
West Covina, CA job
East Valley Community Health Center (EVCHC) serves the San Gabriel Valley communities within Los Angeles County. Services that we provide include Adult Family Practice, Pediatrics, Pre/Post Natal, Women's Health, Family Planning, HIV/AIDS Care, Dental, Mental Health and more! We strive to provide a highest level of service. At EVCHC, we share what might be seen as a surprisingly simple goal, which is making the health system work better for everyone. We look for people who relentlessly push themselves to go farther to help out the underserved, low-income, and homeless within our communities.
We have an exciting opportunity to bring onboard a Clinic Manager. This highly skilled individual will be responsible for managing the operations and processes of a health center; while, ensuring staff members are delivering on our mission statement to anyone seeking services from East Valley.
The Clinic Manager (All Departments) will manage clinical operations for our West Covina clinic. Responsible for developing, planning and managing all daily clinic operations related to patient care according to EVCHC clinical practice standards, and established policies and procedures. Direct, supervise and coordinate staff and activities to provide quality and effective patient care. Foster effective and courteous communication with providers, staff, EVCHC support team, vendors, and administration on all related matters to clinical operations. This role also has responsibility for improving clinic operations to optimize financial and quality performance and increase provider productivity. The responsibility includes supervision of operationally-related oversight of clinic staff in collaboration with the assigned physician site lead. The position will staff, develop, and train staff members through excellent leadership, organizational, and communication skills.
Position Responsibilities and Functions:
Directly manages the operations of the West Covina outpatient medical clinic as specified.
Works collaboratively with the Chief Operating Officer and other members of the Management Team to maximize utilization of available resources.
Ensures the efficient provision of quality healthcare services. Provides feedback regarding QI issues/problems. Implements corrective measures as required.
Ensures compliance with all contract operating guidelines, managed care administrative regulations, Title 22 and Health Facilities Regulations.
Serves as liaison with program monitors, facilitates site visits and program audits.
Responsible for the efficiency of the patient flow.
Responsible for maintaining staffing patterns that complement and enhance the clinic operating systems.
Responsible for the recruitment, orientation and training of new staff.
Implements required trainings and in-services for support and ancillary staff.
Responsible for customer service and patient satisfaction activities.
Implements new clinic systems and processes as necessary. Monitors their effectiveness.
Participates and assists with implementation of new initiatives.
Assist the Chief Operating Officer in the implementation of clinic policies and procedures.
Oversees the maintenance of adequate supply inventories.
Performs staff evaluations as required by HR Policies and Procedures.
Responsible for implementing corrective action plans as stated in the HR Policies.
Responsible for preparing periodic progress reports.
Participates in meetings as assigned by the Chief Operating Officer.
Position Requirements and Qualification:
Bachelor's Degree in a related field or the equivalent experience.
Excellent verbal and written communication skills.
Experience in clinic operations and patient flow.
Knowledge of managed care systems.
Ability to manage government contracts, familiar with the Medi-Cal system.
Able to develop and implement protocols and procedures.
Ability to supervise and provide training.
Ability to work within a management team.
Highly organized.
Excellent interpersonal and communication skills.
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume and cover letter with salary requirements. Nurses encouraged to apply.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplyPrimary Care Physician - BC Family Medicine
Community Health Centers of The Central Coast job in Lompoc, CA
Job Title: Primary Care Physician
Department: Medical Administration
Reports To: Chief Medical Officer
FLSA Status: Exempt
Wage Range that the Company Expects to Pay: $300,000 annually (base salary + incentives, productivity, and APP supervision).
SUMMARY
Under the direction of the Chief Medical Officer, but with independent responsibility for professional results the Physician provides primary healthcare services for Community Health Centers of the Central Coast, Inc. (CHC), and to perform related work as required.
It is the primary purpose of CHC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staffs desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, and enthusiastic at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties assigned by the Chief Medical Officer include, but are not limited to, the following activities and may be adjusted based on patient and clinic medical service requirements:
Secures and evaluates a patient's health history and records findings in a systematic, accurate and succinct manner.
Performs a physical assessment and is able to discriminate between normal and abnormal findings.
Provides routine physical examinations, diagnostic services and treatment of illnesses and emergencies.
Adheres to the highest standards of medical ethics at all times.
Assures quality of care for all patients.
Shares on-call duties, when indicated, with other members of the medical staff.
Elicits and records information about patient's medical history.
Examines patient to determine general physical condition.
Orders or executes various tests, analyses, and diagnostic images to provide information on patient's condition.
Analyzes reports and findings of tests and of examination, and diagnoses condition.
Administers or prescribes treatments and drugs.
Inoculates and vaccinates patients to immunize patients from communicable diseases.
Advises patients concerning diet, hygiene, and methods for prevention of disease.
Reports births, deaths, and outbreak of contagious diseases to governmental authorities.
Refers patients to medical specialist or other practitioner for specialized treatment.
Performs minor surgery.
Conducts physical examinations to provide information needed for admission to school, consideration for jobs, or eligibility for insurance coverage.
Assists the Chief Medical Officer in establishing medical policies, evaluating existing policies and developing changes in policies as necessary; designing, implementing, and evaluating education programs for patients and staff.
Shares supervisory responsibilities of the nurse practitioner with the Clinical Director as required.
Works within privileges and protocols as established by the Chief Medical Officer.
Participates in committees as requested by the Chief Medical Officer.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescent, adults or geriatrics).
Demonstrates knowledge of domestic violence, child, and dependent and elder abuse protocols.
Maintains and adheres to HIPAA, confidential and privileged communications (patient, employees, and corporation).
Participates in patient population management as it relates to clinical services while taking into account cultural diversity and local resources.
Participates in the team member's care coordination by providing follow up phone calls post hospital discharge, Assists the patient with follow up appointments within the recommended time frames and gather data from recent hospital admissions to facilitate follow up.
Understands the role in self-management support by developing a relationship with high risk clients and anticipate what needs they may encounter. Develop the ability to refer to an RN when clinical judgment is in question.
Develop communication skills with all members of the team both internal and external, by first being a patient advocate and use the available resources to facilitate care. Coordinate with the Care Team (PCP, RN, Health Educator, LCSW, Director of Nursing and/or Chief Medical Officer) to ensure appropriate services are arranged for the patient in order for them to meet their goals.
Understand the role in the quality improvement process which may include meetings, data collection and charge auditing. Use Evidence Based Practice guidelines to assist with disease management.
SUPERVISORY RESPONSIBILITIES
May supervise mid-level providers at the direction of the Chief Medical Officer.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Medical Doctor Degree (M.D.) or Doctor of Osteopathy (D.O.) from an accredited medical school. Completion of a residency training program in the field Family Practice, Internal Medicine,
OB/GYN
or Pediatrics, required. Board Certified or board eligibility required. Maintains current knowledge in Family Practice, Internal Medicine,
OB/GYN
or Pediatrics through continuing medical education, participation in local and national medical societies.
LANGUAGE SKILLS
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Bilingual (English and Spanish) ability to speak, read, write Spanish desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
REASONING ABILITY
Authoritative knowledge of the principles, practice and techniques of family-centered medicine. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current unrestricted and valid License - Physician and Surgeon or equivalent from Medical Board of California. Board Certified/Eligible Family Practice, Internal Medicine,
OB/GYN
or Pediatrics, required. Possession of current unrestricted and valid DEA license, Advanced Cardio Life Support (ACLS) for FP/IM, Pediatric
Advanced Life Support (PALS) card for PEDS; and Basic Life Support (BLS-C) card for all specialties.
Annual health examination; annual TB skin test clearance or biannual chest x-ray, and up to date immunizations for health care workers at time of hire and annually thereafter.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be willing to have a flexible work schedule that may include late evenings and weekends, and be able to travel to other clinic sites or locations as needed.
Family Planning Counselor
Pomona, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
The Family Planning Counselor/CPSP Case Manager provides counseling tailored to each family planning patient and educate them on human reproduction, contraceptive methods, pregnancy testing, and pregnancy options. This position will be responsible for assessing the patient's needs and making appropriate referrals. The Family Planning Counselor/CPSP Case Manager provides information to programs and services for prenatal care, health education, and nutrition education.
Family Planning Counselor Responsibilities and Functions:
Screens emotional stability and gives pregnancy test results and provides pregnancy counseling.
Provides educational instruction on contraceptive methods in accordance to Health Education Protocol for Family Planning.
Assesses patient's educational needs and tailors counselors session accordingly.
Reviews tobacco use assessments provided to Family Planning patients.
Conducts teen risk assessment for adolescent patients.
Makes necessary referrals to on-site professional counselors and off-site services as needed.
Performs eligibility screening for all Family Planning patients.
Completes State eligibility forms on Family Planning patients.
Collects and reports statistical information.
Attends workshops, conferences, and/or meetings, which Clinic Supervisor/Manager consider necessary for fulfillment of duties.
Other duties as assigned.
CPSP Case Manager Responsibilities and Functions:
Provide CPSP orientations via one (1) hour face to face session.
Provide Prenatal Combined Assessment/Reassessment Tool and Combined postpartum assessment per CPSP guidelines - minimum of three (3) one hour face-to-face assessments per client.
Based on assessment tool responses, provide one to one nutrition, psychosocial counseling and health education to clients.
Develop individual care plan and conduct appropriate follow-up for clients, in person and via phone calls.
Assist in the development/revision of assessment tool protocol.
Consult with psychosocial and nutrition consultants as appropriate.
Report/document client progress needs in medical charts.
Ensure/assist clients with practical arrangements for meeting medical, diagnostic, specialty consults, nutrition, psychosocial and other recommendations.
Assure that perinatology and obstetrical diagnostic reports are received and shared with provider.
Per provider order, contacts patient regarding follow up visits or other medical issues.
Assist patient with hospital pre-registration.
Assist patient with form completion (disability, FMLA, etc.)
Follow-up on Medi-Cal eligibility issues.
Track patient data, including required UDS reporting, and complete reports as required.
Attend Comprehensive Prenatal Health Worker trainings.
Collects and reports statistical information.
Attends department staff meeting including case conference meetings.
Assists with CPSP audits.
Position Requirements and Qualifications:
Ability to work with adults and youth in a variety of settings.
Basic knowledge of reproduction, contraception and related topics.
CHW Certification and counseling skills.
Bilingual in English/Spanish.
One year prenatal care experience.
Excellent verbal communication skills.
Written/oral fluency in Spanish.
Strong written and organizational skills.
East Valley offers a competitive salary and a defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplySQL Developer
Community Health Centers of The Central Coast job in California
Job Title: SQL Developer
Department: Information Technology
Reports To: Director of Informatics
FLSA Status: Exempt
Wage range that the company expects to pay: $4,557.60 - $5,024.75 bi-weekly
Under the general supervision of the Director of Informatics, the SQL Developer is responsible for building and optimizing Microsoft SQL queries, stored procedures, and other database objects to improve system performance and meet business needs.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Develops, tests, and maintains complex Microsoft SQL queries, stored procedures, triggers, and other database objects for reporting and analytics.
Creates and updates documentation for new and existing processes and Microsoft SQL scripts.
Helps design relational databases to store and process business data
Collaborates with the Informatics team to identify areas for improvement and implement solutions
Maintains expertise in athena One and NextGen database architecture, clinical workflows, and modules.
Generates routine and ad hoc reports for internal and external customers.
Monitors and troubleshoots CHC Helpdesk tickets as applicable to the use of software systems and issues.
Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards.
Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delays or unexpected events.
Demonstrates adherence to and observes all safety policies and procedures, including infection control rules and regulations
Demonstrates the knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates cultural sensitivity and competence.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree in Computer Science, Information Systems or related field or 5 years of professional experience in Microsoft SQL Server database design and programming. Prior experience working in IT at a Federally Qualified Health Center is preferred. Prior experience with data warehouses and importing and cleansing data from different sources is preferred. Prior experience working with NextGen or athena One EHR systems is a plus. Some understanding of medical terminology and ICD-10 and CPT4 coding is a plus. Must demonstrate strong analytical and problem solving skills.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to speak confidently and articulate thoughts clearly and logically when training. Ability to respond effectively to the most sensitive inquires or complaints.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding is required. Microsoft Office and Google Suite skills are required.
CERTIFICATES, LICENSES, REGISTRATIONS
None
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk for extended periods of time. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate. Must be willing to work in a clinical environment to provide onsite support to employees as needed.
Must be willing to have a flexible work schedule that may include evenings/weekends.
HR Recruiting Assistant
Pomona, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
The Human Resources Recruiting Assistant is responsible for performing HR-related duties on a professional level and works closely with the HR team in supporting all EVCHC clinic locations. This position will deliver on the EVCHC mission statement by providing world-class HR service and system to the team. This position provides support in the following functional areas: training, onboarding, policy implementation, recruitment and employment, equal employment opportunity, and employment law compliance.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
Performs recruitment duties for all nonexempt, exempt, Intern personnel including, but not limited to the following: job posting, resume screening, conducting reference checks, pre-screen interviews, scheduling interviews with the hiring manager, and updating the calendar accordingly.
Partner with managers to understand their strategic hiring needs in order to fill open positions.
Develops and maintains excellent relationships with local schools, universities, colleges, and associations to ensure achievement of staffing goals.
Uses traditional and nontraditional resources, such as candidate sourcing through career fairs, online job fairs, community network events, and others to identify and attract quality candidates.
Prepares and ensures all pre-hire paperwork and new-hire paperwork are in place and employees have the proper documentation for I-9 compliance.
Works closely with other departments to ensure human resources policies and procedures are adhered to regularly.
Files and maintains personnel files in accordance with labor, licensing, and contract requirements.
Conducts new hire orientation, processes new employees into the HRIS system, and processes status changes.
Operates, maintains, and advances the use of the ATS system, reports, and database.
Assist with compiling information needed for reports, audits, etc.
Promotes and maintains compliance with applicable local, state, and federal laws and regulations concerning employment.
Responsible for upholding and enforcing the company's HR policies and procedures to ensure compliance.
Promotes implementation of changes in policies and regulations governing compliance
Operates a computer and other electronic office devices such as copy machines, fax machines, and telephones.
Regularly reports to work as scheduled in a timely and consistent manner, including occasional evening and or weekend shifts as needed.
Performs other job duties assigned.
POSITION REQUIREMENTS AND QUALIFICATIONS:
High School diploma or equivalent.
Excellent customer service skills including good phone manners on a continual basis.
Must have advanced computer skills including keyboarding and familiarity in operating Windows software and accurate data entry.
Proficient in attention to detail, and written, and verbal communication skills.
Problem-solving/analysis with a thorough understanding of common human resources practices and knowledge.
Project management ability from conception to execution and delivery on timeline.
Conducts business in a professional and ethical manner.
Manages time and resources effectively to deliver consistent results.
BENEFIT PACKAGE:
East Valley offers a competitive salary and a defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplyLicensed Clinical Social Worker
Community Health Centers of The Central Coast job in Santa Maria, CA
Job Title: Licensed Clinical Social Worker
Department: Behavioral Health
Reports To: Director of Behavioral Health
FLSA Status: Exempt
Wage Range that the Company Expects to Pay: $3,884.62 - $4,282.79 bi-weekly
SUMMARY
Under the general supervision of the Director of Behavioral Health, the Licensed Clinical Social Worker (LCSW) provides psychiatric social work assistance to psychosocially or emotionally disturbed patients and their families of self-referrals, referred by CHC Primary Care Providers or Clinicians, and other healthcare organizations. Collaborates with the psychiatric and allied care team in diagnosis and treatment plans by performing the following duties.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, be cooperative, organized, and enthusiastic at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Provides a full range of culturally sensitive behavioral health assessment, treatment, and case management services to children and/or adults with mental health conditions.
Screens and perform comprehensive mental health assessments, crisis intervention/stabilization, short-term individual, family, and group therapy, psycho-education, individualized treatment planning, goal setting, collateral services, progress monitoring, and care coordination.
Participates in the patient care team coordination by providing direct linkage between patient, external mental health service providers, and community-based organizations.
Monitors and documents patient progress, all care coordination activities, and treatment in the electronic health record in a thorough and consistent manner.
Co-manages patient care in alignment with the extended clinical care team.
Provides consultation on patient behavioral issues and concerns in the clinic, as needed, with the support of the Director of Behavioral Health or other clinical staff.
Communicates with all members of the care team both internal and external by being a patient advocate. Uses available resources to facilitate care to ensure appropriate services are arranged for the patient in order for the patient to meet self-management and treatment goals.
Collaborates with the Quality Improvement Department to comply with federal and state regulations and payer requirements. Assists with various report tracking in and all software programs as designated by the company.
Attends and participates in staff meetings and training as required. Participates in specialty committees as assigned.
Provides behavioral health consultation and coverage in various network regions as necessary.
Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards.
Ability to work with a high volume of patients, and internal/external customers, and deal with frequent changes, delays, or unexpected events such as same-day appointments, clinical triage, peer consultation, and crisis case management.
Participates in collaboration and consultation with the Behavioral Health Integration and Behavioral Health Navigation team regarding shared cases.
Demonstrates adherence to and observes all safety policies and procedures, including infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (pediatrics, adolescents, adults, or geriatrics).
Demonstrates knowledge of domestic and intimate partner violence, child and dependent abuse protocols, and reporting procedures.
Demonstrates cultural sensitivity and competence with patients and creates an affirming and safe clinical environment.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Master's degree in Social Work or a related field from an accredited university is required. A current, valid, and unrestricted Licensed Clinical Social Worker (LCSW) license issued by the State of California Board of Behavioral Sciences is required.
Minimum of two (2) years of experience working in a healthcare, hospice, social service setting, case management, social advocacy, mental health, or family services agency is required. Must demonstrate cultural competence working in diverse, low-income, and immigrant communities. Knowledgeable in mandated reporting laws, DSM-V, crisis communication, short-term treatment modalities, and de-escalation techniques.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Bilingual in English and another language is preferred, but not required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding is required. Microsoft Office and Google Suite skills are required. Working knowledge of EHR is required. Experience in Athena is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current, valid, unrestricted California Driver's License (Class C) required. Possess and maintain a current, valid, unrestricted LCSW license issued by the State of California Board of Behavioral Sciences. A current CPR (BLS-C) card is required. Must obtain a valid CPR card within the first 30 days of employment if not certified at the time of hire. CHC's CPR Policy will supersede this job description.
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate.
Ability to work in a fast-paced environment. This job is predominantly performed in a remote work setting and is subject to change based on the organization's needs.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Pharmacy Technician
Community Health Centers of The Central Coast job in Nipomo, CA
Job Title: Pharmacy Technician
Department: Pharmacy
Reports To: Director of Pharmacy
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $25.00 - $27.56 per hour
Under the direct supervision of the Director of Pharmacy, the Pharmacy Technician assists in the preparation, packaging and distribution of prescribed medications, drugs, medical supplies and other pharmaceuticals for patient care. Under general supervision, the Pharmacy Technician performs a variety of duties related to inventory control, record keeping and customer service.
It is the primary purpose of CHC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, and enthusiastic at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned with or without notice.
Applies laws, safety rules and correction program regulations and procedures to the filling of prescriptions and handling and storage of pharmaceuticals including controlled substances.
Prepares and processes necessary prior authorization requests.
Removes drugs from stock; counts, pours pharmaceuticals in accordance with prescriptions and established procedures.
Accurately places pharmaceutical products in containers and affixes prescription and auxiliary labels; cross checks accuracy and completeness of label information; sets up prescriptions for review and approval by a pharmacist and returns stock to inventory.
Receives and gathers prescription information from patients; requests and receives refill authorizations; verifies eligibility and identity and inputs information into the computer; completes necessary forms and records.
Enters data such as patient name, prescribed medication and cost to maintain pharmacy inventory.
Distributes refill prescriptions to customers, verifying identity in accordance with established procedures.
Process chart orders to identify pharmacy requests.
Checks drug supplies and initiates the reorder process for the pharmacist; checks in orders from vendors, verifying accuracy of contents and resolves problems with the vendor; shelves the delivery; rotates stock; packages and replaces inventory.
Inventories and replaces office supplies, pharmacy carts and pharmaceutical shipments to other facilities.
Performs filing and record keeping, answers phones, and performs related clerical duties.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required. On-the-job or classroom training as a Pharmacy Technician with knowledge of pharmacy and medical terminology.
LANGUAGE SKILLS
Bilingual in English and another language is desirable, but not required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required.Working knowledge of Microsoft Office and Google Suites. Working knowledge of EHR required. Working knowledge of pharmacy software, database software and inventory software required.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of a current and valid Pharmacy Technician registration issued by the California State Board of Pharmacy. Certification as a National Pharmacy Technician is desired but not required.
Possession of current, valid, unrestricted California Driver's License (Class C) and CPR (BLS-C) card. If employee does not have a current CPR card at time of hire, the requirement must be completed as stated in the company s CPR policy.
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Must be able to work in a clinical setting and work in a fast-paced environment.
Required: Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Outreach and Enrollment Specialist
West Covina, CA job
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Responsibilities and Functions:
• Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured individuals to access subsidized, low-cost and free health insurance programs through the health insurance market place and Medi-Cal.
• Provide structured patient education on health coverage, engage in follow-up and offer renewal assistance for enrolled individuals.
• Educate patients and community members on COVID-19 best practices including vaccine eligibility and booster requirements.
• Establish trusting relationships with patients and their families while identifying and addressing patients' needs.
• Provide ongoing navigation with patients and families to assure patient satisfaction, evidenced by patient retention.
• Conduct outreach and in-reach strategies within the community with the goal of increasing the number of families enrolled with EVCHC.
• Conduct in-reach activities at EVCHC sites to inform patients about health care coverage
Position Requirements and Qualifications:
High School or GED required. Bachelor's Degree in health or social service-related field of study preferred or, a minimum of two years in the field equivalent combination of education and experience.
2 or more years of experience working in community social service or healthcare environment.
Experience using technology such as a computer, web-based portal systems, and internet web browsers.
Experience tabling and performing community outreach.
Covered CA Enrollment Assister Certification strongly preferred.
Must have strong Microsoft Office 365 skills (ex: Outlook, Word, and Excel).
Must be able to type 45 words per minute.
Bilingual, Fluent in English/Spanish or English/Spanish/Mandarin (Highly preferred)
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Auto-ApplyMedical Assistant
San Jose, CA job
Full-time Description
The Medical Assistant works with a multi-disciplinary provider team in the delivery of general primary care medical services in a community healthcare setting. Under the general supervision of the Clinic Manager, the MA is responsible for patient intake and flow, administering injections, phlebotomy, processing laboratory specimens and performing laboratory tests, maintaining the patients' medical charts in the Electronic Health Record, and assisting medical providers.
Duties and Responsibilities:
Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner.
Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing.
Take and record vital signs in the Electronic Health Record.
Interact with clients in a respectful manner and maintain professional boundaries.
Perform intake, record medical histories and perform client assessment including any initial assessments.
Record client's chief complaint.
Prepare clients for practitioner visit by exposing area to be examined.
Perform EKG, audiometry and other tests, as necessary.
Assist practitioners during examinations, as needed.
Perform immunization injections, phlebotomy and basic in-clinic lab testing.
Copy and file lab results, x-rays and other medical reports in patient medical records.
Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly.
Perform quality control testing of equipment, and record on logs as required.
Check and record the temperature of the immunization refrigerator daily.
Provide patient education and information as instructed by practitioners according to clinic protocols.
Keep all clinic areas neat and clean according to requirements.
Chart patient follow-up and other activities as needed.
Assist practitioners with follow-up and referral activities.
Attend team and staff meetings as required.
Perform other related duties as assigned by the Clinic Manager or Medical Director.
Must be able to work on-site full-time.
Requirements
Competencies:
Phlebotomy Certification is required regardless of number of years of experience.
Minimum 2 years of Medical Assistant experience required.
High School graduate or GED recipient.
Two years' experience in a community clinic or medical office setting is preferred.
Registration with the American Medical Technicians Association or certified by the American Association of Medical Assistants preferred.
Knowledge of medical terminology.
Ability to perform phlebotomy, EKG and audiogram tests.
Familiarity with or willingness to learn Electronic Health Records.
Experience working with Microsoft Office software.
Proficiency in speaking, reading and writing English.
Ability to prioritize competing work demands and tasks from clients and staff.
Demonstrated ability and sensitivity working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic and cultural origins.
Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless, substance users, HIV/AIDS infected, and/or psychologically impaired.
Working knowledge of community health problems, including social and economic factors related to physical health preferred.
Bilingual Spanish is preferred.
Non-profit organization or community clinic experience preferred.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.
Salary Description $24.04-$26.00
Receptionist - Medical
Community Health Centers of The Central Coast job in Lompoc, CA
Job Title: Receptionist - Medical
Department: Administration
Reports To: Health Center Manager/Regional Operations Manager
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour
SUMMARY
Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Performs duties per Standard Work and Skills Competency Check-Off list.
Actively participates in assigned Patient Care Team duties and activities.
Provides quality customer service using AIDET Standards.
Answers telephone promptly with a courteous and professional manner.
Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events.
Checks patients in-and-out through the practice management system and verifies information.
Performs cashiering duties and collects co-payments, payments, and outstanding balances.
Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments.
Schedules patients per protocol and refers triage calls to nursing staff.
Confirms appointments for primary care and ancillary services within 24 hours of appointment.
Assists with pre-visit planning.
Assists patients with the completion of appropriate forms and reviews for accuracy and completeness.
Accurately enters and updates demographic and payer data in practice management system.
Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee.
Informs patients about all available services and programs.
Observes for patients in distress and promptly reports to nursing staff.
Demonstrates and maintains knowledge of practice management system, payers, and Standard Work.
Maintains inventory of paperwork and ensures most up to date form is being used.
Issues visitor passes when required.
Performs variety of clerical duties.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certificate in Medical Front Office procedures desired.
Possession of current, valid, unrestricted California Driver's License (Class C) required.
CPR (BLS-C) card preferred.
OTHER REQUIREMENTS
Required to pass a criminal history background check upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment.
The noise level in the work environment is usually moderate.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
Registered Dietitian
La Puente, CA job
This position coordinates all phases of nutrition care including nutrition assessment, care planning, monitoring, education, and counseling of patients in a variety of settings. The Registered Dietician will be expected to stay abreast of current research on nutrition related health conditions and adjust individual care plans as needed to improve success in addressing nutrition related issues.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
* Provide Medical Nutrition Therapy for individuals and Group Classes to pediatric, prenatal, and adult patients, including HIV positive individuals.
* Work as part of a multidisciplinary team including physicians, nurses, health educators, and case managers; should be patient-focused, adaptable to emerging projects, and good with children and families.
* Act as a consultant to the Comprehensive Perinatal Services Program (CPSP) for high-risk prenatal patients.
* Identify and provide appropriate referrals, as needed.
* Chart patient progress in medical records.
* Develop written materials.
* Establish and maintain community information resource/referral file.
* Establish linkages with other community organizations.
* Attend CPSP case conference meetings as appropriate.
* Assist in policy/protocol development.
* Approve policy/protocol as needed.
* Perform other related duties as assigned.
POSITION REQUIREMENTS AND QUALIFICATIONS:
* Bilingual (English/Spanish)
* Must have a Registered Dietitian License
* At least one year experience working with prenatal and HIV+ patients.
* Ability to work with multicultural and low-income individuals.
* Outstanding written and verbal skills.
* Ability to translate medical information into simple understandable terms.
* Ability to travel between EVCHC's multiple site clinics.
DOE: Salary $74,000 - $82,439.55
East Valley offers a competitive salary, excellent benefits to include medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.