Patient Service Representative jobs at Community Health Network - 42 jobs

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs. This position is vital to giving the patient the “Patient's First” service and treatment they deserve as soon as they walk into our facility. This role is responsible for checking patients in for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, checking patients out, coordinating referrals, and checking insurance eligibility. This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected. Exceptional Skills and Qualifications Applicants for this position must have strong listening and communication skills and work well under pressure in a fast-paced environment. The applicant must be able to multi-task, have attention to detail, strong organization skills, and be a team player. Applicants must demonstrate good judgement for maintaining confidentiality. High school diploma or GED equivalent is required. 1 year of experience in a healthcare environment or a minimum of 2 years of customer service experience. Knowledge of medical terminology is preferred. Experience with electronic medical records is preferred. Strong computer skills including experience with Intranet and Internet usage, Excel, Word, email, and web-based applications.

Building Location:Fargo Distribution Serv CenterDepartment:1006080 PROFESSIONAL BILLING - EH SSJob Description:Processes paper and electronic claims to payers with full and complete information to satisfy and facilitate the claim for payment. Produces accurate and timely claims in order to prevent denials and maximize reimbursement. Responsible for working assigned work queues within the patient accounting system and claim scrubber edits prior to final submission. Responsible for optimizing the claim submission operations including prospectively reviewing submissions and making corrections to expedite first time payment to the extent possible. He/ she is also responsible for research and communication of payer, HIPAA or other regulatory changes affecting the billing of health insurance claims and making recommendations regarding billing and system operations to improve payment turnaround. This position works closely with insurance companies, credentialing, access and managed care and other internal and external stakeholders tied to the billing system. Makes recommendations regarding system changes to improve the revenue cycle process and quality, and works to assist in the development of training. Position requires high level of customer service skills to establish and enhance positive relationships with patients, colleagues, and others. Depending upon location responsibilities may vary and may include a variety of duties of similar scope and responsibility. Work Experience: 1 year healthcare experience in healthcare billing/revenue services Education Qualifications: None Licensure/Certification Qualifications: None FTE:1 Possible Remote/Hybrid Option: RemoteShift Rotation:Day Rotation (United States of America) Shift Start Time:8:00Shift End Time:4:30Weekends:No weekends Holidays:NoCall Obligation:NoUnion:Union Posting Deadline: Compensation Range: $17.45 - $26.18Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at **************.

Building Location:Business Service CenterDepartment:1006080 PROFESSIONAL BILLING - EH SSJob Description:Processes paper and electronic claims to payers with full and complete information to satisfy and facilitate the claim for payment. Produces accurate and timely claims in order to prevent denials and maximize reimbursement. Responsible for working assigned work queues within the patient accounting system and claim scrubber edits prior to final submission. Responsible for optimizing the claim submission operations including prospectively reviewing submissions and making corrections to expedite first time payment to the extent possible. He/ she is also responsible for research and communication of payer, HIPAA or other regulatory changes affecting the billing of health insurance claims and making recommendations regarding billing and system operations to improve payment turnaround. This position works closely with insurance companies, credentialing, access and managed care and other internal and external stakeholders tied to the billing system. Makes recommendations regarding system changes to improve the revenue cycle process and quality, and works to assist in the development of training. Position requires high level of customer service skills to establish and enhance positive relationships with patients, colleagues, and others. Depending upon location responsibilities may vary and may include a variety of duties of similar scope and responsibility.Education Qualifications: Required Qualifications: 1 year of healthcare experience in healthcare billing, revenue services, or coding- medical certification or degree Licensure/Certification Qualifications: None FTE:1 Possible Remote/Hybrid Option: RemoteShift Rotation:Day Rotation (United States of America) Shift Start Time:0800Shift End Time:1630Weekends:no Holidays:NoCall Obligation:NoUnion:DC USWA Main & Neighborhoods (DCUMN) Union Posting Deadline:01/28/2026 Compensation Range: $16.82 - $25.05Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at **************.

Patient Service Representative Indianapolis, Indiana. Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs. This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility. Primary responsibilities include checking patients in for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, checking patients out, coordinate referrals, and checking insurance eligibility. This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected. Exceptional Skills and Qualifications Knowledge of medical terminology preferred Strong listening and communication skills Ability to work well under pressure in a fast paced environment Ability to multi-task, have attention to detail, strong organization skills, and a team player. Written communication skills necessary for appropriate and accurate documentation. Demonstrates an ability to use good judgment for maintaining confidentiality. Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs. This position is vital to giving the patient the “Patient's First” service and treatment they deserve as soon as they walk into our facility. This role is responsible for checking patients in for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, checking patients out, coordinating referrals, and checking insurance eligibility. This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected. Exceptional Skills and Qualifications Applicants for this position must have strong listening and communication skills and work well under pressure in a fast-paced environment. The applicant must be able to multi-task, have attention to detail, strong organization skills, and be a team player. Applicants must demonstrate good judgement for maintaining confidentiality. High school diploma or GED equivalent is required. 1 year of experience in a healthcare environment or a minimum of 2 years of customer service experience. Knowledge of medical terminology is preferred. Experience with electronic medical records is preferred. Strong computer skills including experience with Intranet and Internet usage, Excel, Word, email, and web-based applications. bilingual/Spanish preferred

Patient Service Representative Anderson, Indiana. Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Service Representative works in conjunction with providers and clinical staff to take care of patients' administrative needs. This position is vital to giving the patient the "Patient's First" service and treatment they deserve as soon as they walk into our facility. Primary responsibilities include checking patients in for appointments, collecting patient payments, answering telephones, taking accurate messages, scheduling appointments, checking patients out, coordinate referrals, and checking insurance eligibility. This position utilizes our electronic medical record system to verify and update patient demographic information, as well as, posting and balancing of payments collected. Exceptional Skills and Qualifications Knowledge of medical terminology preferred Strong listening and communication skills Ability to work well under pressure in a fast paced environment Ability to multi-task, have attention to detail, strong organization skills, and a team player. Written communication skills necessary for appropriate and accurate documentation. Demonstrates an ability to use good judgment for maintaining confidentiality. Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, email, and web based applications.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below\: · High School Diploma or GED High School diploma or GED equivalent (Required) · 1+ years\: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) · Registration/Admissions\: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) · Completes Admissions, Discharges, and Transfers in a timely manner when applicable · Ability to monitor and perform all patient hospital and/or ambulatory movement · Utilizes EPIC work queue to pre-register scheduled patients · Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient · Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits · Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services · Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: * High School Diploma or GED High School diploma or GED equivalent (Required) * 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) * Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) * Completes Admissions, Discharges, and Transfers in a timely manner when applicable * Ability to monitor and perform all patient hospital and/or ambulatory movement * Utilizes EPIC work queue to pre-register scheduled patients * Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient * Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Confirms the completeness of the electronic health record (EHR) and makes necessary changes Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

Join Community Community Health Network MD Anderson Cancer Center is a partnership between Community Health Network and MD Anderson Cancer Center, one of the world's largest and most respected cancer centers. The partnership formed in 2022 elevated a prior affiliation between Community and MD Anderson Cancer Network , a program of MD Anderson. This new partnership represents a full clinical and operational integration of Community's cancer services with MD Anderson across all five of Community's sites of cancer care. Community MD Anderson is one of a select few partners with MD Anderson, a global leader in cancer care, and the only partner in Indiana. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: · High School Diploma or GED High School diploma or GED equivalent (Required) · 1+ years\: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) · Registration/Admissions\: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) · Completes Admissions, Discharges, and Transfers in a timely manner when applicable · Ability to monitor and perform all patient hospital and/or ambulatory movement · Utilizes EPIC work queue to pre-register scheduled patients · Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient · Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits · Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services · Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Join our community Community Health Network MD Anderson Cancer Center is a partnership between Community Health Network and MD Anderson Cancer Center, one of the world's largest and most respected cancer centers. The partnership formed in 2022 elevated a prior affiliation between Community and MD Anderson Cancer Network , a program of MD Anderson. This new partnership represents a full clinical and operational integration of Community's cancer services with MD Anderson across all five of Community's sites of cancer care. Community MD Anderson is one of a select few partners with MD Anderson, a global leader in cancer care, and the only partner in Indiana. Make a Difference The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned. The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience - with every life we touch. Exceptional Skills and Qualifications Two years of experience in customer service or healthcare office setting preferred. High School Diploma or GED required. Ability to work well under pressure in a fast-paced environment. Excellent verbal and written communication skills. Ability to multi-task, have attention to detail, strong organization skills, and a team player. Excellent critical thinking skills. Proficient in data entry with multiple software applications. Knowledge of Microsoft Office suite of products.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below\: · High School Diploma or GED High School diploma or GED equivalent (Required) · 1+ years\: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) · Registration/Admissions\: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) · Completes Admissions, Discharges, and Transfers in a timely manner when applicable · Ability to monitor and perform all patient hospital and/or ambulatory movement · Utilizes EPIC work queue to pre-register scheduled patients · Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient · Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits · Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services · Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned. The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience - with every life we touch. Exceptional Skills and Qualifications Two years of experience in customer service or healthcare office setting preferred. High School Diploma or GED required. Ability to work well under pressure in a fast-paced environment. Excellent verbal and written communication skills. Ability to multi-task, have attention to detail, strong organization skills, and a team player. Excellent critical thinking skills. Proficient in data entry with multiple software applications. Knowledge of Microsoft Office suite of products.

Join Community Community Health Network MD Anderson Cancer Center is a partnership between Community Health Network and MD Anderson Cancer Center, one of the world's largest and most respected cancer centers. The partnership formed in 2022 elevated a prior affiliation between Community and MD Anderson Cancer Network, a program of MD Anderson. This new partnership represents a full clinical and operational integration of Community's cancer services with MD Anderson across all five of Community's sites of cancer care. Community MD Anderson is one of a select few partners with MD Anderson, a global leader in cancer care, and the only partner in Indiana. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: * High School Diploma or GED High School diploma or GED equivalent (Required) * 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) * Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) * Completes Admissions, Discharges, and Transfers in a timely manner when applicable * Ability to monitor and perform all patient hospital and/or ambulatory movement * Utilizes EPIC work queue to pre-register scheduled patients * Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient * Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Confirms the completeness of the electronic health record (EHR) and makes necessary changes Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned. The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience - with every life we touch. Exceptional Skills and Qualifications * Two years of experience in customer service or healthcare office setting preferred. * High School Diploma or GED required. * Ability to work well under pressure in a fast-paced environment. * Excellent verbal and written communication skills. * Ability to multi-task, have attention to detail, strong organization skills, and a team player. * Excellent critical thinking skills. * Proficient in data entry with multiple software applications. * Knowledge of Microsoft Office suite of products. Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: * High School Diploma or GED High School diploma or GED equivalent (Required) * 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) * Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) * Completes Admissions, Discharges, and Transfers in a timely manner when applicable * Ability to monitor and perform all patient hospital and/or ambulatory movement * Utilizes EPIC work queue to pre-register scheduled patients * Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient * Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Confirms the completeness of the electronic health record (EHR) and makes necessary changes Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: * High School Diploma or GED High School diploma or GED equivalent (Required) * 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) * Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) * Completes Admissions, Discharges, and Transfers in a timely manner when applicable * Ability to monitor and perform all patient hospital and/or ambulatory movement * Utilizes EPIC work queue to pre-register scheduled patients * Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient * Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Confirms the completeness of the electronic health record (EHR) and makes necessary changes Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Access Lab Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service, patient registration and financial clearance. This position will be responsible for appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned. In addition, the Patient Access Lab Representative is responsible for ordering and completing specimen collection (blood, urine, nasopharyngeal, etc.) for the purpose of screening and diagnostic laboratory testing, maintains specimen integrity, delivers specimens to the laboratory, and performs EKG's. Exceptional Skills and Qualifications High School Diploma or GED required. 6 months of previous healthcare or insurance experience preferred. Successful completion of a phlebotomy training program strongly preferred. Strong interpersonal and communication skills. Instructions and obtaining patient billing information. Excellent verbal and written communication skills, including professional one-on-one interactions and phone skills. Ability to multi-task, have attention to detail, strong organization skills, and be a team player. Knowledge of Microsoft Office. Ability to work well under pressure in a fast pace environment. The visual acuity and manual dexterity to identify venipuncture sites and to accurately collect all types of specimens according to prescribed techniques. A strong detail orientation to ensure proper registration, collecting correct specimens, labeling vials, verification of patient identification, operate a computer, and maintain records. The organizational skills to arrange and follow computer blood drawing schedule for multiple, heavy volume and sometimes timed tests.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: * High School Diploma or GED High School diploma or GED equivalent (Required) * 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) * Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits) * Completes Admissions, Discharges, and Transfers in a timely manner when applicable * Ability to monitor and perform all patient hospital and/or ambulatory movement * Utilizes EPIC work queue to pre-register scheduled patients * Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient * Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits * Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services * Confirms the completeness of the electronic health record (EHR) and makes necessary changes Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you. Make a Difference The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned. The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience - with every life we touch. Exceptional Skills and Qualifications Two years of experience in customer service or healthcare office setting preferred. High School Diploma or GED required. Ability to work well under pressure in a fast-paced environment. Excellent verbal and written communication skills. Ability to multi-task, have attention to detail, strong organization skills, and a team player. Excellent critical thinking skills. Proficient in data entry with multiple software applications. Knowledge of Microsoft Office suite of products.