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  • Director, Customer Success - Health Plans

    H1 Insights 4.2company rating

    Remote community health planning director job

    At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. H1's Customer Success team is focused on building deep, strategic relationships with existing customers as the point of accountability throughout the entire post-sale journey. We partner closely with customers to ensure they realize measurable value from H1's data and solutions while driving long-term retention and growth. WHAT YOU'LL DO AT H1As a Director, Customer Success - Health Plans, you will lead H1's payer-focused Customer Success segment, managing a small team of Customer Success Managers while serving as the senior escalation point for H1's largest and most complex health plan customers. This is a hands-on player-coach role, balancing executive-level client ownership with people leadership and cross-functional coordination. In this role, you will:- Act as the final escalation point for all health plan customers, navigating complex operational, data, and relationship challenges with urgency and confidence.- Lead, coach, and performance-manage a team of 3-6 Customer Success Managers focused exclusively on payer accounts.- Maintain direct relationships with senior and executive stakeholders at national and regional health plans.- Own and lead QBRs, adoption reviews, and strategic planning discussions with payer leadership.- Oversee onboarding, data ingestion, and ongoing adoption in partnership with Product, Data, Engineering, and Support teams.- Proactively identify, manage, and mitigate renewal and retention risk across the payer portfolio.- Partner with Sales on expansion opportunities, ensuring credibility and alignment with payer priorities.- Translate customer feedback and escalations into clear priorities for internal teams.- Deliver executive-level summaries highlighting ROI, adoption, outcomes, and strategic impact.- Drive success metrics including renewals, retention, expansion ARR, NPS, and CSAT. ABOUT YOUYou are a senior customer leader with deep experience working with health plans and payer organizations. You are comfortable commanding a room with executive stakeholders, leading difficult conversations, and stepping in directly when situations require hands-on leadership. You thrive in fast-paced, resource-constrained environments and enjoy building strong teams while remaining deeply engaged with customers.- Proven success managing complex enterprise or strategic payer relationships- Strong executive presence with the ability to influence senior stakeholders- Comfortable balancing people leadership with direct customer ownership- Motivated by solving high-impact problems and delivering measurable outcomes REQUIREMENTS - 5-10+ years of experience in Customer Success, Account Management, or Health Plan Solutions within health-tech or payer-focused organizations- Deep domain experience with health plans / payers, including knowledge of payer operations, data workflows, utilization management, network or quality programs- Prior people management experience, ideally leading 2-10 Customer Success Managers or client-facing ICs- Demonstrated experience owning and resolving executive-level customer escalations- Experience managing enterprise or strategic accounts in a B2B SaaS or data-driven environment- Strong communication, presentation, and stakeholder management skills- Comfort operating in a hands-on, player-coach leadership role COMPENSATIONThis role pays $110,000k to $130,000k per year, based on experience, plus a variable commission based on personal performance, in addition to stock options. Anticipated role close date: 1/20/2026 H1 OFFERS- Full suite of health insurance options, in addition to generous paid time off- Pre-planned company-wide wellness holidays- Retirement options- Health & charitable donation stipends- Impactful Business Resource Groups- Flexible work hours & the opportunity to work from anywhere- The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
    $87k-140k yearly est. Auto-Apply 60d+ ago
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  • Director, Health Plan Performance (Commercial and Medicaid), Remote

    Aledade 4.1company rating

    Remote community health planning director job

    The Director, Health Plan Performance will lead the development and execution of performance strategy and contract operations in Aledade's national portfolio of value-based contracts across the Commercial and Medicaid lines of business. Primary Dutes: Strategic Direction Develop and implement the strategy and operational plan for each Commercial and Medicaid contract to drive successful outcomes across the portfolio Serve as the key liaison and Subject Matter Expertise between Sr. Leadership and operational teams translating strategy into actionable plans to achieve and access savings. Leadership & People Management Lead, develop, and empower Managers and/or Sr. Managers, driving operational excellence and achieving key business outcomes Serve as a strategic partner, coaching and developing Managers and/or Sr. Managers on performance management, goal setting, and employee engagement to build high performing Teams Fosters a culture of accountability, growth, and continuous improvement across managed teams Operational Oversight & Stakeholder Collaboration Establish and maintain strong, collaborative relationships with payer partners to ensure deliverables are met Lead and collaborate across functions (i.e. Field, Product, & Strategic Payer Partnerships) focusing on strategic alignment and execution of key initiatives to achieve mutually defined goals of the partnership Conduct analyses to pinpoint greatest areas for cost and quality interventions Other duties as assigned Minimum Qualifications: Bachelor's degree 12 yrs. experience in health plan contracting, payer relations, or healthcare strategy in value-based care; 6-8 yrs. management experience. Expert in relationship management and portfolio management Proven ability to build and lead a high performing team Excellent communication and presentation skills to effectively influence and collaborate with both internal and external stakeholders. Strong strategic planning and analytical skills Ability to assess financial and operational outcomes of contracts Passionate about driving the shift from fee-for-service to value based care Ability to think beyond one's immediate team and contribute to making Aledade holistically better Preferred Qualifications: Master's degree Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Travel: 0-10% Who We Are:Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place. What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays12 weeks paid parental leave for all new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at *************************************************
    $81k-120k yearly est. Auto-Apply 15d ago
  • Director, Home Health Grievances & Appeals

    Centerwell

    Remote community health planning director job

    Become a part of our caring community and help us put health first The Director Denials Management provides leadership for the audit, appeal and review process to preserve and recover revenue while maintaining the highest level of clinical and regulatory integrity and compliance. Manages the Denials Management data analytics, denial and appeal process. The Director, Home Health Grievances & Appeals assists members, via phone or face to face, further/support quality related goals. Investigates and resolves member and practitioner issues. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into functions strategy. Responsibilities: Oversee the process for direction and support to clinical and operational leadership regarding Medicare and governmental audit trends, denials, and any CMS initiative and/or demonstration projects. Collaborates with leadership team in the development of an education plan to improve processes to preserve and recover revenue. Analyzes region-wide outcome indicators to measure achievement of quantitative and qualitative standards. Assists in the development, implementation and analysis of internal and external benchmarking programs to measure the region's effectiveness in improving performance Maintains region-wide Performance Improvement program which includes Customer Satisfaction, complaints, infection monitoring, Incident Reporting, and quarterly branch PI activity Provides feedback and recommendations for changes to policies and processes, procedures and systems to enhance measures taken to improve performance Communicate with Corporate leadership, Regional and Divisional leaders as appropriate to resolve issues that may place patients or the company at risk Oversee educational in-services based on analysis of PI data and activities Acts as a resource for the Operations Support team and communicates Performance Improvement results Participate in special projects and performs other duties as assigned. Use your skills to make an impact Required Qualifications Bachelor's degree in Nursing or related field 10-15 years progressively responsible experience in home health or hospice industry that includes performance improvement and outcomes measurement 5 years' experience in a supervisory or teaching role Thorough knowledge of health care policy, industry and related clinical practice Knowledge in the interpretation and application of regulations and performance improvement standards Strong Project management principles and clinical policy development/implementation required Expert knowledge of all Medicare regulations and appeals processes Excellent analytical skills with ability to interpret and apply regulatory requirements Excellent verbal/written communication and presentation skills Advanced knowledge with Payer requirements, ADR requests, Denials, Appeals, RAC/ZPIC and CERT responses Must be able to work well independently and in a team environment Excellent communication and organization skills Strong attention to detail Healthcare industry experience preferred Must read, write and speak fluent English Must have good and regular attendance Approximate percent of time required to travel: 30% Performs other related duties as assigned Preferred Qualifications Master's Degree preferred Licenses/Certification: RN, PT or OT preferred More than 3 years of grievance and appeals experience Strong knowledge in Microsoft Access or experience with SQL Server databases Previous experience processing medical claims Bilingual (English and Spanish); with the ability to read, write, and speak English and Spanish Additional Information SSN Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 01-30-2026 About us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $126.3k-173.7k yearly Auto-Apply 13d ago
  • Strategic Director, Pipeline Health & Governance

    Connectwise 4.2company rating

    Remote community health planning director job

    ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers-and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Sr. Director of Pipeline Health & Governance will ensure the health, accuracy, and effectiveness of our revenue pipeline - diagnosing weaknesses, optimizing conversion, and driving stronger cross-functional alignment across go-to-market (GTM) teams to build a more predictable, efficient, and aligned revenue pipeline. This role serves as the connective tissue between Sales, Marketing, RevOps, Finance, and Data Analytics - ensuring that pipeline metrics, processes, and decisions are aligned to enable confident forecasting and scalable growth. While this role does not build or manage analytics, it requires the ability to dissect and interpret complex data, draw clear insights, and communicate findings effectively to senior executives in a way that drives strategic action. The ideal candidate will have a dynamic background in Revenue Operations, Sales Strategy, Marketing Operations, and data-driven decision-making. Essential Duties and Responsibilities: Own the end-to-end health and governance of the company's revenue pipeline, from opportunity creation through close. Diagnose and address weaknesses in pipeline performance - identifying coverage gaps, stage bottlenecks, and data integrity issues. Owns operational reviews of key pipeline metrics and deep dive into issues to address gaps working cross-functionally. Partner with GTM Analytics and leadership to implement a unified pipeline strategy, ensuring consistency in definitions, data quality, and stage management across GTM teams. Collaborate with GTM Analytics and Finance to align pipeline metrics, coverage models, and performance analysis with revenue targets and forecasting processes. Manage a pipeline governance framework - including quality standards, inspection cadences, and accountability mechanisms. Drive data quality adherence and governance, ensuring pipeline decisions are based on accurate and trusted information. Partner with the sales team or source pipeline owner to diagnose underperformance root causes and develop an action plan to remediate. Collaborate with Sales, GTM Systems, and RevOps to ensure data accuracy, attribution clarity, and seamless integration across platforms (Marketo, Salesforce, etc.). Serve as the connective tissue between Marketing performance and Sales outcomes - ensuring pipeline translates into closed-won deals. Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 10+ years of experience in Revenue Operations, Sales Strategy, or GTM leadership within a B2B (preferably SaaS or technology) environment. Deep understanding of sales process design, pipeline management, and forecasting methodologies. Proven ability to interpret complex data, identify meaningful insights, and present findings clearly and persuasively to executive stakeholders. Strong analytical acumen and ability to collaborate closely with data and finance partners. Collaborative leadership style - thrives in cross-functional environments spanning Sales, Marketing, Post Sales, and RevOps Executive presence and communication skills - capable of influencing at all levels of the organization. Proficiency with CRM and GTM systems (e.g., Salesforce, Clari) and understanding of data integrity principles Bachelor's degree in related field required; MBA or advanced degree preferred Working Conditions: Remote/Hybrid Depending on Location 30-40% Travel ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at ********************************* or **************.
    $102k-153k yearly est. Auto-Apply 35d ago
  • Behavioral Health Consultant

    Neighborhealth Center, Inc.

    Remote community health planning director job

    As a member of the Care Team, the Behavioral Health Consultant (BHC) will provide support and mental health services to the NHC patient population. BHC will provide community resources and coordinate referrals as indicated. Principal Duties and Responsibilities 1. Provide on-demand in-person integrated care consults to a diverse patient population in a fast-paced health center setting in collaboration with medical care team. Population can include pediatrics, family practice, geriatrics and/or prenatal patients. Consults provided from a biopsychosocial-spiritual framework. Services include screenings, support, brief interventions, and referrals as deemed appropriate. 2. Provide traditional counseling services and support to patients and family members. 3. Provide psychoeducational information as appropriate for patients and/or family members or accompanying caregivers 4. Contribute to the growth of the behavioral health department at NHC 5. Develop and maintain familiarity with related psychopharmacology 6. Collaborate alongside behavioral health team to ensure holistic health care and support of medical team 7. Provide training to staff as needed 8. Remain current and knowledgeable about local and regional resources for mental health and substance abuse treatment, developing collaborative relationships where possible 9. Participate in outreach educational activities in the community as needed 10. Maintain a regular schedule and caseload at assigned clinic in collaboration with treatment team 11. Participate in quality improvement projects as assigned 12. Participate in all meetings and trainings as assigned Compliance and Documentation 1. Thoroughly, accurately, and promptly document all services rendered in the electronic medical record for every patient. 2. Be knowledgeable of and in compliance with CLIA, OSHA, HIPAA, and HRSA regulations for safety, infection control, equipment operation, confidentiality, and other applicable areas (e.g., patient identification and standard precautions). 3. Participate in proficiency testing as required by NHC or departmental policy to ensure that proper standards of care are being maintained. Requirements Required Skills or Abilities* 1. Able to work as a member of a multidisciplinary care team. 2. Good interpersonal skills are a necessity, including an ability to work well with the variety of ages, cultures, and temperaments represented among NHC staff and patients, treating others with kindness and professionalism in all they do. 3. Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions, proper attention to detail in all work matters, and a willingness to learn from others. 4. An ability to work independently, take initiative, and set priorities in accordance with the clinic's needs and mission. 5. Flexibility to adapt to changing or stressful conditions, including unanticipated changes to working schedules or locations. 6. Ability to read, write, speak, and comprehend English fluently with adequate written and verbal communication skills for communicating coherently and professionally with patients and co-workers. 7. Conscientious of departmental and organizational policies and procedures, and able to embrace and personify the mission of NHC. 8. Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members. 9. Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds. 10. Ability to read, write, speak, and comprehend English fluently. 11. Ability to use a computer in a Windows environment and proficient in MS Word, Outlook, Excel, Internet tools with keyboarding skills of 45 wpm. Required Knowledge, Experience, or Licensure/Registration 1. Master's Degree or PhD/PsyD in related Behavioral Health Field. 2. Current North Carolina LCSW, LMFT, or LCMHC License or Licensed Psychologist in good standing. 3. Current CPR Certification. 4. HIPPA Compliance. 5. Ability to work onsite Mondays through Fridays from 8am to 5pm; to work remotely with secure Internet connection. 6. Bilingual ability preferred. 7. Experience in integrated care setting preferred. 8. Good physical stamina and an ability to stand most of the day. 9. Vaccines as required. * To comply with the Americans with Disabilities Act of 1990 (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, mental, and environmental conditions of the essential duties of the job. This is a full-time exempt position. NeighborHealth Center is an Equal Opportunity Employer, including disability/veterans. NHC is dedicated to building a culturally diverse staff committed to serving a diverse patient population.
    $39k-61k yearly est. 60d+ ago
  • Director, Population Health Operations

    Somatus 4.5company rating

    Remote community health planning director job

    As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you? Showing Up Somatus Strong We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make: + **Authenticity:** We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say. + **Collaboration:** We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more. + **Empowerment:** We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients' lives or our partners' best interests. + **Innovation:** We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions. + **Tenacity:** We see challenges as opportunities for growth and improvement - especially when new solutions will make a difference for our patients and partners. Showing Up for You We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including: + Subsidized, personal healthcare coverage (medical, dental vision) + Flexible Paid Time Off (PTO) + Professional Development, CEU, and Tuition Reimbursement + Curated Wellness Benefits supporting teammates physical and mental well-being + Community engagement opportunities + And more! The Director of Population Health Operations will oversee execution of established clinical protocols and care management programs operationally. The Director will be responsible for the Profit & Loss (P&L) of one or more clients/line of business and ensure alignments with operational standards. The director will be responsible for client/lob profitability and fostering client relationships to facilitate contract and growth goals. Additionally, he/she will address the need to improve the healthcare of the CKD/ESKD patient population while reducing the total cost of care. He/she will lead and develop field-based healthcare teams tied to Population Health, affordability, and the value-based kidney care space. This is a fully remote position. Responsibilities **Essential Duties and Responsibilities:** + Manage the total cost of care and clinical quality for assigned client/line of business under the guidance of the VP/ SVP of Operations. + Manage book of business of regional payer/provider relationships; leads JOCs and operational improvement initiatives. + Influences client and organizational strategy through data-driven insights; owns roadmap for new care model changes. + Leads enterprise process optimization; drives automation, tech integration, and/or operational scalability. + Assess areas of greatest opportunity within operational performance and target specific cost savings areas through evidence-based protocols and innovative care management strategies. + Utilize technology and data analytics to inform and lead workflow optimization, strategy changes and operational focus that achieve organizational mission and financial goals. + Research and adopt best practices and develop a deep understanding of how to impact the overall clinical and socio-economic management of CKD/ESKD patients positively. + Manage multiple field-based operational teams for assigned client/line of business which are led by AVP/Operations Managers reporting to this role. + Oversees performance of clinical quality outcomes and member experience and ensures team adherence to best practices. **Financial Oversight** + Responsible for program profitability and performance expectations and works through managers to deliver upon KPI expectations that will drive profitability (engagement rates, readmission prevention / timely transitions outreach, operating costs, etc.) + Drives client level cost savings strategies; partners with finance to model cost savings or revenue, helps build budgets. + Sets targets for leading indicators that will lead to achievement of client/lob profitability expectations and ensures execution and achievement of those targets. + Adjusts clinical operations to plan for production and capacity management while executing budget/forecast needs. + Monitors monthly platform margin performance and identifies course changes needed to meet targets. **Client Relationships** + Represents Somatus directly in client interactions. + Builds relationships with client counterparts to understand client perspectives, asks, and informs senior leadership of client concerns. + Leads internal strategy for delivering on client needs. + Utilizes relationships to identify and anticipate client needs. **Strategic Oversight** + With support from clinical team, adjusts care model execution and + Collaborates with clinical training teams to develop necessary training to enhance the skills of care team members and improve member experience, operational goals, and clinical outcomes. + Collaborates with Performance Optimization and Program management team to make recommendations for product and program enhancements, provide feedback, develop tools and reports needed for the team to better understand and drive performance. **Program/Process Management** + Drive the development and implementation of population health initiatives, organizational policies, and procedures, and continue optimizing as needed to achieve the desired clinical and business outcomes. + Perform all other duties and special projects as needed to support the population health operations team's overarching goals. _Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ Qualifications **Required Education and Experience:** + Masters of Business Administration (MBA) + Seven (7)+ years related experience directly overseeing operations teams, managing and accountable for contributory factors influencing business financial performance including but not limited to operating costs, operating cost per unit targets, revenue-influencing factors such as enrollment and engagement, or client performance guarantees and fees at risk; preferably in value-based kidney care, population health, ambulatory care, community public health, case or care management, or coordinating care across multiple settings and with multiple providers. + Proven track record of delivering strong team performance and results. _Preferred_ + Direct P&L Ownership 10M+ Experienced clinical profit and loss (P & L) leader with the ability to oversee budgeting, reporting, planning, and auditing. **Knowledge, Skills, and Abilities:** + Relevant competencies include clinical program development and improvement, analytical problem solving, project management, effective written and verbal communication, and influencing others positively. + Proficient with data analysis and + Ability to navigate ambiguity with the aid of structured problem-solving techniques. + Must be results-oriented, able to prioritize and manage multiple projects simultaneously, and consistently coordinate activities to meet deadlines and client expectations. + Experience working in a fast-paced, dynamic environment while focusing on key operational goals. + Knowledge and experience with care management competencies. + Experience working with vulnerable populations. + Bilingual skills are a plus. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. IND2
    $59k-88k yearly est. 60d+ ago
  • Consultant, Health System Solutions

    MWI Animal Health

    Remote community health planning director job

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Consultant role offers a unique opportunity for highly motivated, driven individuals eager to accelerate their careers in healthcare consulting while contributing to innovation within Cencora's Accelerate Pharmacy Solutions product portfolio. This role is ideal for candidates with a strong foundation in structured thinking, strategic problem-solving, and communication who are ready to tackle complex challenges and deliver measurable value to clients. You will collaborate on internal strategic initiatives and help health system customers build and scale operations across infusion services, pharmacy solutions, supply chain, and more, driving transformative healthcare delivery. In this role, you will gain hands-on experience in strategic problem-solving, client management, and operational execution, while mastering critical skills such as advanced Excel modeling, data analysis, and storytelling. Consultants will also develop strong client-facing capabilities, including presenting to C-suite executives and senior stakeholders. This role emphasizes adaptability, a proactive mindset, and the ability to excel in dynamic environments. You will learn to ask the right questions, create high-quality deliverables, and rapidly identify areas of value. By taking ownership of key initiatives and contributing to high-visibility projects, you will play an essential role in driving meaningful outcomes for clients and the organization while deepening your expertise of the pharmaceutical ecosystem. Responsibilities: Partner with Cencora SMEs and client teams to drive forward high-quality consulting engagements Develop high-impact presentations, reports, and dashboards that translate complex data into clear, actionable narratives. Address ambiguous problems using structured thinking, consulting frameworks, and hypothesis-driven approaches Lead portions of client meetings and build trust through clear communication and results-driven insights. Create and refine executive messaging frameworks to communicate priorities, risks, opportunities, and recommendations effectively. Conduct quantitative and qualitative analysis to support business recommendations. Build financial models, operational frameworks, and tools to support strategic decision-making. Work across matrixed teams to gather information, synthesize perspectives, and ensure consistency in messaging. Support cross-functional teams in preparing for executive meetings, reviews, and strategic checkpoints. Contribute to the design, planning, and execution of major initiatives, such as customer segmentation, operational readiness, and strategy refresh cycles. Conduct due diligence on strategic questions, including customer insights, operational data, and industry trends. Translate data and qualitative findings into insights that elevate leadership decision-making. Maintain a high standard of organization, version control, and proactive communication with project stakeholders. Ensure deadlines and deliverables are met with attention to detail and accuracy. Develop materials for enterprise summits, advisory boards, customer meetings, board presentations, and leadership offsites. Engage in continuous learning and development to enhance consulting skills and industry knowledge. Education: Bachelor's degree in Business, Economics, Healthcare Administration, Communications, Public Policy, or a related field. 2-4 years of relevant work experience in management or strategy consulting, , corporate strategy, or a similar analytical role. Skills: Demonstrated ability to take complex information and simplify it into crisp storylines and structured deliverables. Advanced proficiency in Microsoft Excel, PowerPoint, and other analytical tools (e.g., Power BI). Strong analytical skills with comfort navigating qualitative and quantitative inputs, including experience developing financial models and business case analyses. Exceptional written and verbal communication skills with a proven ability to message up to senior leaders. High attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment. Willingness to travel up to 50% and work extended hours as required. Additional preferred Skills (not required): Experience working directly with executive leaders or supporting cross-functional initiatives. 1-2 years of healthcare-related experience, with a preference for work with health systems or elements of the pharmaceutical supply chain. Exposure to the healthcare or distribution industry. Familiarity with structured problem-solving methods. #LI-DL1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range*$124,000 - 190,850 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies:Affiliated Companies: Value Apothecaries Inc
    $37k-56k yearly est. Auto-Apply 5d ago
  • HOME HEALTH CARE - DIRECTOR OF NURSING

    Pricy Staffing & Homecare Agency LL

    Community health planning director job in Columbus, OH

    Job DescriptionJob Type: Full-time / Part -time We are seeking an experienced and skilled Director of Nursing to lead our home health care team. The successful candidate will be responsible for overseeing the nursing department, ensuring high-quality patient care, and driving clinical excellence. This leadership role requires a strong clinical background, excellent communication skills, and the ability to manage and develop staff. Key Responsibilities: 1. Leadership and Management: - Provide leadership and direction to the nursing staff, including recruitment, training, and development. - Foster a culture of excellence, compassion, and safety. - Manage staffing, scheduling, and budgeting for the nursing department. 2. Clinical Oversight: - Ensure high-quality patient care and outcomes through regular visits, audits, and feedback. - Develop and implement clinical policies, procedures, and guidelines. - Collaborate with physicians, therapists, and other healthcare professionals to ensure comprehensive care. 3. Quality Improvement: - Develop and implement quality improvement initiatives to enhance patient outcomes and satisfaction. - Analyze data and metrics to identify areas for improvement. - Implement evidence-based practices to drive clinical excellence. 4. Regulatory Compliance: - Ensure compliance with regulatory requirements, including OASIS, Medicare, and Medicaid. - Maintain accreditation standards and survey readiness. 5. Staff Development: - Develop and implement staff education and training programs. - Mentor and coach nursing staff to enhance their skills and knowledge. 6. Communication and Collaboration: - Communicate effectively with patients, families, staff, and other stakeholders. - Collaborate with interdisciplinary teams to ensure seamless care transitions. Requirements: - Education: Bachelor's degree in Nursing required; Master's degree preferred. - Licensure: Current RN licensure in the state of practice. - Experience: Minimum 5 years of experience in home health care, with at least 2 years in a leadership role. - Certifications: CPHQ, QIAL, or other relevant certifications preferred. - Skills: - Strong leadership, management, and communication skills. - Ability to analyze data and drive quality improvement initiatives. - Excellent problem-solving and critical thinking skills. What We Offer: - Competitive salary and benefits package. - Opportunity to lead a dynamic team. - Professional development and growth opportunities. If you're a motivated and experienced nursing leader looking for a new challenge, we'd love to hear from you!
    $81k-135k yearly est. 20d ago
  • Behavioral Health Consultant - Grove City - Part Time

    Highmark Health 4.5company rating

    Community health planning director job in Grove City, OH

    Company :Allegheny Health Network : A BHC is a member of the core healthcare team who assists the care managers in managing overall health of their enrolled population. The BHC's goals are to help improve recognition, treatment, and management of psychosocial/behavioral problems and medical conditions in the enrolled population. The BHC provides clinical mental health consultation services within the scope of their state's professional licensure board to all patients referred by the care team. The BHC participates in the management of psychosocial aspects of chronic and acute diseases, application of behavioral principles to address lifestyle and health risk issues, consultation and co-management in the treatment of mental disorders and psychosocial issues. The BHC is the team's go-to expert for mental health and substance abuse assessment, intervention, and connection to higher levels of care for mental health and addiction services as required. ESSENTIAL RESPONSIBILITIES: 1. Member of Care Team & Population Health Efforts Acts as a core care team member to develop specific clinical pathways or best practice programs for targeted patient groups Participates in practice staff meetings and trainings Provides education and support on a variety of topics from behavioral health and substance abuse background, training, and expertise to multidisciplinary team members during the course of treatment planning for patients Participates in daily huddles, listening for behavioral health, substance abuse, and psychosocial needs Provides population based care based on registry to high risk/high need patients Provides services to all enrollees (not just those with diagnosable mental disorders) Participates in system-wide BHC learning collaborative 2. Effective Communicator and Change Agent Promotes ongoing change efforts in the practice and within the AHN health system around mental health and substance abuse disorders Documents in the same medical record as the rest of the team in a place that is easily visible by providers and other team members Engages patients via telephone as well as in person 3. Clinical Interventions Meets patients and providers where they are, usually the same day a patient presents in clinic providing immediate support to include assessment, intervention and referrals to higher levels of care for mental health and addiction needs when required Often sees patients immediately after other team members (often in exam room or nearby consult room) and encourages patient participation in the overall treatment plan Provides therapeutic counseling services appropriate to the ambulatory care environment: using 15-30 minute interventions Identify functional outcomes; make recommendations that target occupational, social, and familial functioning; home activities; recreation Treat patients with short term interventions based on “treat to target” approach using solution focused approaches, CBT, Motivational Interviewing and other short term counseling interventions Coordinates with patient family members and other support systems (with patient permission) Provide brief follow up, including relapse prevention education Promote skill building to enhance psychological and physical health/sometimes in the form of groups Helps patient in crisis get urgent mental health and substance abuse needs met Triage and refer patients to specialty mental health and substance abuse services when appropriate (i.e. Childhood trauma, IOP, inpatient hospitalization, PTSD, psychiatry, etc.) 4. Advocacy, Outreach, Community Linkages, and Coaching Advocates for patients who are perceived as difficult to work with or “non-compliant” Reaches out to patients who are not engaging (usually via phone) to re-engage them in their care Encourages patient to become an active participant in their own care and treatment Connects patient to a variety of resources in the community related to social determinants of health QUALIFICATIONS: Minimum Master's degree in Mental Health Field 2 years experience in use of evidence based counseling techniques, screening, diagnosis, and treatment of common mental health and substance abuse disorders Knowledge of the relationship between medical and psychological aspects of health and disease Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) or Licensed Marriage and Family Therapists (LMFT) for out of state license transfers allow 60 days from hire to transfer license CPR - American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    $53k-71k yearly est. Auto-Apply 37d ago
  • Market Value and Health Outcomes Director

    Rapidai 4.0company rating

    Remote community health planning director job

    RapidAI is the trusted leader in deep clinical AI, helping hospitals deliver faster, more informed care through intelligent imaging and integrated workflows. The Rapid Enterprise™ Platform supports disease states across the care spectrum, but it's our clinical depth that drives the most meaningful impact - improving decision-making, patient outcomes, and health-system performance. Used by more than 2,500 hospitals in over 100 countries and backed by 700+ clinical studies, including research that helped expand national stroke-treatment guidelines, RapidAI is the most clinically validated AI platform in healthcare. RapidAI is seeking a strategic, outcomes-driven leader to help shape and communicate the value of our clinical AI solutions across major health systems and integrated delivery networks (IDNs). This role sits at the critical intersection of commercial strategy, health economics and strategic partnerships, driving enterprise adoption through compelling value narratives and measurable outcomes. The Director of Market Value & Health Outcomes will translate clinical and operational performance into strategic business value-accelerating revenue growth, supporting payer and provider engagement, and enabling system-wide transformation through ROI frameworks, economic modeling, and executive partnerships.How you will help drive our growth! Strategic Value Leadership Help shape, define and execute strategies that connect RapidAI's clinical impact to health system ROI and enterprise value. Serve as a strategic advisor across commercial, clinical, and marketing teams to align health economics with go-to-market and adoption strategies. Develop scalable value frameworks and economic models that support sales acceleration and renewal success. Health System & IDN Engagement Lead executive-level engagements with health systems and IDNs, articulating the clinical, operational, and financial value of RapidAI's platform. Co-develop innovation partnerships and outcomes programs tied to system performance and value-based care metrics. Act as a trusted advisor for health system transformation through AI-enabled decision support. Health Economics & Outcomes Strategy Build and communicate value dossiers, real-world evidence, and economic models for payer, provider, and policy stakeholders. Collaborate with Clinical Affairs to design and publish outcomes studies demonstrating clinical and economic impact. Support reimbursement initiatives (e.g., NTAP, LCD) by translating data into payer-accessible insights. Cross-Functional Leadership Bridge market access, sales, and product strategy to ensure consistent delivery of the value story in the field. Enable value-based selling through collaboration with sales, clinical, product, and marketing teams. Mentor internal teams on health economics, outcomes storytelling, and strategic customer engagement. What you bring! Bachelor's degree required; advanced degree (MBA, MPH, MHA, MS) strongly preferred. 7+ years of experience in market access, strategic accounts, or health economics within Medtech, health tech, imaging and/or software-driven healthcare. Proven success engaging health system C-suites and driving enterprise-level contracts or value-based partnerships. Deep understanding of healthcare economics, reimbursement pathways, and value-based care models. Experience working closely with commercial teams in fast-paced, innovation-driven environments. Exceptional executive presence, strategic communication, and storytelling capabilities. Ability to translate clinical and operational data into strategic business value. Join the global leader in clinical AI transforming stroke, vascular, and neuro care. Work alongside innovators redefining healthcare delivery-where clinical excellence meets measurable business impact. RapidAI is committed to creating an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please review our CPRA policies here.For more information on the information we collect about our applicants and how we use it, see our CPRA Privacy Notice here.
    $60k-93k yearly est. Auto-Apply 60d+ ago
  • Director, Health Policy

    Mimedx Group Inc. 4.6company rating

    Remote community health planning director job

    At MIMEDX, our purpose starts with helping humans heal. We are driven by discovering and developing regenerative biologics utilizing human placental tissue to provide breakthrough therapies addressing the unmet medical needs for patients across multiple areas of healthcare. Possessing a strong portfolio of industry leading advanced wound care & surgical products combined with a promising clinical pipeline, we are committed to making a transformative impact on the lives of patients we serve globally. We are excited to add a Director, Health Policy to our Health Policy team! The position will pay between $195,000 - $235,000 plus annual bonus and equity based on previous relevant experience, educational credentials, and location. This is a remote position with up to 15% travel. POSITION SUMMARY: Support the implementation and prioritization of proactive legislative and regulatory rulemaking initiatives that support key business objectives and drive business development opportunities. Play a key role in effecting favorable coverage decisions from all payers, with focus on Medicare, Medicaid and commercial payers. Formulate and execute strategies to maximize payer approval for existing and new products including but not limited to clinical and health economic data generation. Manage all health policy communications and relationships with all payers as well as other key stakeholders. Provide ongoing payer research to identify changes or updates in coverage of company products. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Create and implement strategies that influence a positive coverage decision for company products from payers; establish health policy coverage and awareness through negotiations with medical directors and/or medical policy committees * Identify and monitor changes in medical policy, trends in the US Healthcare system, and regulations that impact providers; seek legal guidance and/or team input as applicable * Participate in market access expansion efforts in the U.S. and global markets by completing product coverage requests, and submitting medical summaries and assessments to payers for review * Communicate with payer contacts to clarify coverage and reimbursement issues * Direct the education of the team members in product coding and medical coverage decisions of all payers and provide guidance on how to communicate new or existing information to affected departments * Communicate with key medical providers and sales team to proactively plan, implement, and strategize on market expansion of our products * Provide guidance to junior team members on prioritizing payer coverage policy initiatives; , define annual performance goals, conduct annual reviews and one-on-one team member meetings * Prepare assigned territory business plans, monthly activity reports, and other reports as requested EDUCATION/EXPERIENCE: * BS/BA in related discipline * 8+ years of experience in a directly related field including several years in a management/supervisory capacity, or verifiable ability. Certification is required in some areas * Prefer professional billing and coding experience and/or certification * Experience with pharmaceutical, biotechnology and/or device health policy and reimbursement * Demonstrated knowledge in securing coverage, coding and payment for medical products with government and commercial payers SKILLS/COMPETENCIES: * Excellent oral, written, and interpersonal communication skills * Ability to interact with all levels of management, both internal and external, third party payers, and customers * Ability to lead and inspire a team to meet organizational deliverables * Proficient in Microsoft Office (Excel, Word, etc.) * Organized, flexible, and able to multi-task while maintaining a high level of efficiency and attention to detail * Strong analytical and negotiating skills, clinical interests, strategic and technical analysis and problem solving skills * Ability to influence others to achieve desired results using tenacity and diplomacy * Strong research and presentation skills
    $90k-124k yearly est. 60d+ ago
  • Clinical Director - Community Program Staten Island

    Safe Horizon, Inc. 4.2company rating

    Remote community health planning director job

    Job Description The Staten Island Community Program Clinical Director utilizes outstanding management skills and effective leadership to oversee Safe Horizon's community-based program located on Staten Island. The Clinical Director will play a key leadership role on Staten Island, acting as a voice for Safe Horizon with public officials, city agencies, and other service providers. The Clinical Director will advocate for victims of crime and abuse, ensure effective and well-coordinated service delivery, and work to enhance Safe Horizon's profile across Staten Island. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Responsible for the overall management and clinical supervision of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse. Provide expert clinical consultation (with an emphasis on the dynamics and impact of trauma) Monitors staff's performance through regular observation of client work and documentation. Ensures that staff members conduct their work in client-centered and trauma-informed ways. Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy. Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon's quality supervision standards. Coordinates staff training and development activities and leads staff meetings. Co-leads the Staten Island Sexual Assault Task Force. Represents Safe Horizon on external committees and serves on internal committees. Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island. Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and Responsible for oversight of the Rape Survivor Advocates program. Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc. Knowledge and Skills: Required: Ability to effectively manage a diverse staff. Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables. Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development. Ability to hold staff accountable, provide constructive feedback, and manage performance effectively. Willingness to work as part of a learning community. Flexibility and openness to testing new interventions and practices. Ability to motivate staff and rally a team around change with the goal of enhanced service delivery. Comfort with technology and ability to use data to drive decisions. Ability to make decisions based on sound judgment and insight. Strong interpersonal and communication skills. Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies. Willingness to self-reflect and openness to feedback. Strong crisis management skills. Sound knowledge of victimization issues; and social and criminal justice systems. Excellent verbal and written communications skills Qualifications: Required: 5 years of supervisory experience. Desirable: Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice. Required: Licensed Master's Degree in social work (LCSW) or equivalent, equivalent -Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $80,000 - $90,000 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
    $80k-90k yearly 23d ago
  • CEI and Federal Health Microsoft Biz Apps Delivery Director

    Guidehouse 3.7company rating

    Remote community health planning director job

    Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 50% Clearance Required: Ability to Obtain Public Trust What You Will Do: Lead and ensure the successful delivery of Microsoft Biz App's implementation engagements. Drive business development in the sector, including: Supporting the execution of the segment strategy evangelizing Microsoft Biz Apps internally across CEI & Public Health segments to promote awareness of use cases and client opportunities, and supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations Support the practice leadership team to develop Sales strategies for growing the practice. Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements. Be accountable for ensuring the overall delivery execution quality of Microsoft Biz Apps engagements in the segment providing oversight and governance. Mentor more junior team members in Microsoft Biz App's best practices and business analysis, project management Drive revenue of all Microsoft Biz Apps(Power Platform, SharePoint, and Co-Pilot) offerings across businesses in the segment, with revenue management expectations of >$7 million in the first year Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries. Build and develop relationships with Microsoft CEI & Public Health segment and support managing joint sales pursuits. Support to develop thought leadership content and marketing material. Maintain awareness of industry best practices and business levers for offerings keeping pace with Microsoft Biz Apps product evolution within the sector. What You Will Need: Minimum of 10 years of progressive experience in project management, business analysis, and technology implementation in full life-cycle Microsoft Biz Apps engagements A minimum of 5 years of experience with Microsoft Business Applications is required, including leading large Microsoft Business Application engagements. Travel Requirements: Willingness to travel up to 25% Minimum of 10 years' experience in a large consulting environment. Deep technical understanding of Microsoft Business Applications - Expertise with multiple Modules Active Microsoft Power Platform certifications or ability to achieve relevant certifications upon hire. Expert business development skills as well as managing relationships with both clients and internal stakeholders. Business operations and/or strategic planning experience Demonstrable skills of managing multiple clients Exceptional communication and presentation skills Bachelor's degree required US Citizenship Required What Would Be Nice To Have: Prior experience building a Microsoft practice or team preferred. Customer-oriented and great at building client relationships #LI-DNI The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
    $80k-129k yearly est. Auto-Apply 30d ago
  • Certified Health Coach (100% WFH, Digital Weight Loss)

    Bariendo

    Remote community health planning director job

    Compensation: $65,000 - $80,000 + equity Schedule: 40 hours/week Role Type: Full-time | Clinical | Bilingual Spanish preferred | Certification Required About Bariendo Bariendo is on a mission to cure obesity. Founded by Harvard Medical School professors, we are pioneering quick, non-surgical weight loss procedures that are 7x safer than surgery and more effective and affordable than the best medications. Our digital health platform combines telehealth, distributed clinics, and an expert care team in endobariatics to deliver lasting, affordable results for the 40% of Americans struggling with obesity. We're growing rapidly-now in 9 cities after just 7 quarters of operations-with a vision to become the one-stop shop for obesity management, offering the most comprehensive set of interventions available online and via our distributed partner clinics. Join us to help patients reclaim their lives. About This Role At Bariendo, Health Coaches are the steady voice guiding patients through their life-changing journey-equal parts best friend, motivator, and no-nonsense guide. Partnering closely with our multidisciplinary clinical team, you'll deliver an industry-leading cadence of calls, texts, and check-ins that keeps every patient informed, supported, and steadily moving forward. If you thrive on deep relationships, swift problem-solving, and tough-love accountability, this role is for you. In this role, you will: Pre-Procedure Prep - Meet patients before their big day, leading onboarding sessions to set clear expectations, build trust, and walk through logistics, goals, and concerns. Intensive Early Coaching - Conduct weekly goal-oriented sessions during the first month post-procedure, reinforced by timely texts and check-ins that provide support during the most vulnerable phase. Long-Game Accountability - Shift to monthly coaching for the following 11 months, using data, motivational interviewing, and firm-but-empathetic guidance to sustain progress and prevent relapse. Clinical Triaging - Identify behavioral red flags, escalate to care team members (like Registered Dietitians or Psychologists), and help patients get the care they deserve. What We're Looking For Certified & Experienced - 3+ years of health coaching experience with active certification from a nationally recognized body (e.g., NBHWC, NSHC-CHC). Experience supporting patients with obesity, weight management, or addiction is required. Warm, Motivational Communicator - You combine deep empathy with clear boundaries-able to coach with kindness, listen without judgment, and hold patients accountable to their goals. Clinical & Startup Savvy - Bonus points for experience in a clinical setting or a senior coaching role at a top obesity or digital health company. Familiarity with multidisciplinary teams and high-velocity care models is a plus. Tech-Comfortable & Remote-Ready - Confident using EHRs, telehealth platforms, and remote communication tools. Able to work independently while staying closely connected to a fast-moving care team. Fluent in Spanish (preferred, not required) - Able to communicate clearly and professionally with Spanish-speaking patients across phone, email, and text. What Makes This Job Amazing Mission - Join a team of Harvard Medical School professors and healthcare innovators transforming thousands of lives. Watch our patient's stories. Integrated Clinical Team - Collaborate closely with physicians, dietitians, and behavioral health experts in a high-functioning, multidisciplinary model that puts patients first. Foundational Role in a Growing Startup - Be part of a fast-growing, mission-oriented team. Collaborate closely with teams like Product to help shape and innovate our virtual care experience. High-Touch, High-Impact - You'll be the emotional anchor for patients during one of the most vulnerable and transformative periods of their lives. Your presence makes the difference. Total Rewards Competitive salary with equity in a high growth, seed-stage startup Comprehensive health benefits (medical, dental, vision) 11 paid holidays, 15 personal vacation days, 10 wellness days Fully remote work
    $65k-80k yearly Auto-Apply 60d+ ago
  • Mental Health Coach (NBC-HWC or ICF Certified)

    Headspace Sourcing

    Remote community health planning director job

    About the Mental Health Coach (Part-Time W2) at Headspace: As a Mental Health Coach with Headspace, you play an instrumental role in making our mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress. Coaches are an integral part of each member's multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate. Headspace coaching is delivered through text-based chat and video within the Headspace app, and coaches are trained and expected to support members across multiple modalities, including real-time (“in-the-moment”) support, scheduled chat sessions, and video coaching. This means as a Headspace coach you'll be providing services through the use of a computer and with a strong ability to translate your skillset both into writing and verbally. In addition to coaching our members, you'll also take advantage of team meetings, supervision, and training. Headspace coaches are ready to be part of a community working collaboratively to bring greater mental health access to the world. Important Note: We provide 24/7 support to our members, this means coaches may be asked to cover holidays. We are unable to hire licensed clinicians for this role or individuals 12 months from obtaining licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure. Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico. Shift Structure & Hours Hiring for all shifts, with priority given to weekday evenings, overnights, and weekends 4-5 consecutive days per week, with the same shift time each day 20-29 total hours per week; shifts typically 4-5 hours each Scheduling may flex based on business needs, with notice provided Compensation $30-$38 per hour (Part-Time W2) Exact rate determined during the interview process based on factors including credentials, experience, specialties, languages spoken, and populations served How your skills and passion will come to life at Headspace: Carry a flexible caseload of members (up to 29hrs/week) and complete intakes of new members Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork) Excellent communication, writing and typing skills (spelling, grammar, syntax) Collaborate through notes with member's Clinical Team to collaborate on their care plan Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed. For Bilingual Mental Health Coaches Only: Headspace supports Spanish and French speaking members and has bilingual Spanish or French and English speaking coaches on its team. This is a part-time, W2 role and will require bilingual coaches to provide video and text-based coaching to members in both Spanish or French and English, depending on member demand and scheduling. Although bilingual coaches are being hired to support the Spanish or French Program, due to high demand, they will be called on to provide regular coaching to our English speaking general audience as well. What you've accomplished: Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growth Have the ability to create a sense of warmth, openness, and calmness through video and text-based chat Have the ability to relate to others and connect quickly Work well within a team and demonstrate exceptional interpersonal skills with colleagues Are open to receiving and providing constructive feedback Are adaptable and comfortable with ambiguity, novel situations and change Are a strong critical and creative thinker Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly Are a culturally responsive provider, open to and capable of working with diverse populations Shows resilience, remaining calm under pressure and an ability to multi-task when necessary Required Education and Experience A minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision, under a qualified, credentialed or licensed supervisor. Board Certified as an NBC-HWC, and/or ICF-ACC, ICF-PCC, ICF-MCC coach A minimum of two years relevant experience in the mental health industry Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc. Ability to deliver video and text-based care, including working with multiple text/chats at once Fluency in Google Suite, Zoom Private, appropriately lit business environment to conduct video coaching sessions Additional Requirements to Qualify as a Bilingual Mental Health Coach: As a Headspace Mental Health Coach who supports our Language Services Program, you are required to demonstrate proficiency in both video and text/chat across the following: Understand a wide range of longer and more demanding texts and be able to speak proficiently in a video based session Can recognize and respond to implicit meaning in video or text/chat form Express ideas without too much searching for vocabulary or expressions Effectively use the language for social, coaching and professional situations Create well-structured and detailed responses on complex topics Preferred but not required MA degree in a psychology, social work, or counseling related field Bilingual Experience with triage and working within a team-based care model Have worked with a video and text-based platform providing care in the past About Headspace: Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come. How we feel about Diversity & Inclusion: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. Privacy Statement All member records are protected according to our Privacy Policy . Further, while employees and contractors of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how we will use the personal information you provide as part of the application process, please see: ********************************************************* .
    $30-38 hourly Auto-Apply 60d+ ago
  • Community Director - PIE

    Boldlygo Career and HR Management

    Community health planning director job in Westerville, OH

    Multi-Family Community Director - Bexley, OH Dietz Property Group is looking to hire a full-time Community Director to help lead a residential multifamily property in Bexley, OH. This Community Director position earns a competitive base wage or $20-30 per hour, plus bonuses. We also offer a robust benefits package including health, dental, vision, life insurance, STD/LTD, FSA/Dependent care, generous paid time off (PTO), 10 paid holidays, paid bereavement, paid jury duty, a 401(k) plan with company match, employee assistance programs, and more! A DAY IN THE LIFE AS A COMMUNITY DIRECTOR As a Community Director for Dietz Property Group, you will lead staff to provide excellent customer service and property management with the goal of creating a desirable place to reside thereby maximizing the property's performance. Daily duties include guiding and encouraging staff members, showing apartments to potential residents, collecting rent, and professionally addressing resident questions/needs. In addition to residents and coworkers, you and your Maintenance Supervisor communicate and coordinate with vendors and outside contractors on a regular basis, keeping great resident relations with resident events. Though some duties are daily/weekly, each day will be something different. You love that you are never bored! And, most of all, you feel great about the important part you play in our success as the face of our property management company! WORK SCHEDULE This is a full-time Community Director position for which the hours vary depending on the property needs but mostly is an M-F 9 to 6. READY TO JOIN OUR RESIDENTIAL PROPERTY MANAGEMENT TEAM? Please apply directly at: dietzpropertygroup.com/careers. Dietz Property Group is an Equal Opportunity Employer and does not discriminate based on military or veteran status or any other legally protected classification. This is a non-smoking, drug-free environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee. Qualifications QUALIFICATIONS FOR A COMMUNITY DIRECTOR A minimum of 3 years of leasing experience with at least 1 year in a property management leadership role Proven leadership ability to manage a staff of employees A problem solver, with a high sense of urgency and a can-do attitude Strong verbal and written communication skills Dedication to exceptional customer service A commitment to the core values and purpose outlined at the beginning of this ad Do you have these qualifications and maybe more?! If so, you might just be perfect for this residential Community Director / Property Manager position! Additional InformationAll your information will be kept confidential according to EEO guidelines.
    $20-30 hourly 60d+ ago
  • Join our Talent Community as an Online Mental Health Coach!

    Headspace 4.7company rating

    Remote community health planning director job

    Join our Coach Talent Community to express interest in future coach role openings as well as to receive communication from Headspace (formerly Ginger) to stay up to date on new initiatives, webinars, job openings, and more! You can expect to hear from us about once a month in your inbox. In the meantime, check out this page to learn more about what it is like to be part of the Headspace care team. Thank you in advance for providing your information. Though we are not currently interviewing for coaches, when a role becomes available this information can help us assess your background for future roles and fast track your application. As a part-time mental health coach, you play an instrumental role in making the Headspace mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress. Coaches are an integral part of each member's multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate. Headspace Care coaching is delivered through text-based-chat and video within the Headspace app. In addition to coaching our members, you'll also have biweekly 1:1 supervision outside of your coaching hours and our Team Meeting recordings will be available for you to view when they are available. Headspace coaches are ready to be part of a community working collaboratively to make mental health support accessible to everyone, no matter their background or experience. Important Notes: We provide 24/7 support to our members, this means coaches may be asked to work some holidays per year. We are unable to hire licensed clinicians for this role or individuals 12 months from receiving licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure. We are unable to employ candidates residing outside of the US . Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico. Headspace also provides support to French or Spanish speaking members and has bilingual French/English and Spanish/English speaking coaches on it's team. If you are interested in being a bilingual coach you will be required to provide text-based coaching to members in both languages, depending on member demand and scheduling. Although bilingual coaches are being hired to support the French Program or Spanish Program, due to high demand, they will be called on to provide regular coaching to our English- speaking general audience as well Responsibilities Carry a flexible caseload of members (up to 29hrs/week) and complete intakes of new members Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork) Excellent communication, writing and typing skills (spelling, grammar, syntax) Collaborate through notes with member's Clinical Team to collaborate on their care plan Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed. For Bilingual Mental Health Coaches Only: Headspace supports Spanish and French speaking members and has bilingual Spanish or French and English speaking coaches on its team. This is a part-time, W2 role and will require bilingual coaches to provide video and text-based coaching to members in both Spanish or French and English, depending on member demand and scheduling. Although bilingual coaches are being hired to support the Spanish or French Program, due to high demand, they will be called on to provide regular coaching to our English speaking general audience as well. About You As a Headspace Coach, You- Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growth Have the ability to create a sense of warmth, openness, and calmness through video and text-based chat Have the ability to relate to others and connect quickly Work well within a team and demonstrate exceptional interpersonal skills with colleagues Are open to receiving and providing constructive feedback Are adaptable and comfortable with ambiguity, novel situations and change Are a strong critical and creative thinker Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly Are a culturally responsive provider, open to and capable of working with diverse populations Shows resilience, remaining calm under pressure and an ability to multi-task when necessary Required Education and Experience A minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision, under a qualified, credentialed or licensed supervisor. Board Certified as an NBC-HWC, and/or ICF-ACC, ICF-PCC, ICF-MCC coach A minimum of two years relevant experience in the mental health industry Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc. Ability to deliver video and text-based care, including working with multiple text/chats at once Fluency in Google Suite, Zoom Private, appropriately lit business environment to conduct video coaching sessions Additional Requirements to Qualify as a Bilingual Mental Health Coach: As a Headspace Mental Health Coach who supports our Language Services Program, you are required to demonstrate proficiency in both video and text/chat across the following: Understand a wide range of longer and more demanding texts and be able to speak proficiently in a video based session Can recognize and respond to implicit meaning in video or text/chat form Express ideas without too much searching for vocabulary or expressions Effectively use the language for social, coaching and professional situations Create well-structured and detailed responses on complex topics Preferred but not required MA degree in a psychology, social work, or counseling related field Bilingual Experience with triage and working within a team-based care model Have worked with a video and text-based platform providing care in the past Privacy Statement All member records are protected according to our Privacy Policy . Further, while employees and contractors of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how we will use the personal information you provide as part of the application process, please see: ********************************************************* .
    $29k-44k yearly est. Auto-Apply 60d+ ago
  • Remote Health Coach

    Cadence Health

    Remote community health planning director job

    In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team seeks a remote Health Coach to join our Care Delivery team. You will play a vital role in empowering patients to manage their chronic conditions and achieve their wellness goals. You will help patients navigate their health journey by providing one-on-one coaching, assessing their lifestyle habits, and supporting them through behavioral changes. You will utilize cutting-edge remote tools and technology to track progress and outcomes, offering guidance and education on disease management, medication adherence, and prevention strategies. You will be part of a dedicated and innovative team that values collaboration and growth in a fast-paced, high-impact environment. This role will be required to work Mon-Fri 8 am-5pm or 9am-6pm within a candidate's local time zone. WHAT YOU'LL DO: Provide one-on-one health coaching for patients managing chronic conditions (e.g., diabetes, hypertension, cardiovascular disease). Use motivational interviewing, SMART goals, and behavioral change techniques to guide patients toward health improvement. Offer ongoing support through regular check-ins and remote monitoring tools to track patient progress. Educate patients on disease management, medication adherence, symptom recognition, and preventive care. Foster strong, supportive relationships with patients to motivate them toward achieving their health goals. Troubleshoot challenges in care and ensure patients receive the appropriate support throughout their healthcare journey. Contribute to continuous improvements in care delivery, offering insights and feedback on patient experiences and outcomes. WHAT YOU'LL NEED: Active health coaching certification (NBHWC, NSHC, ACE Advanced). 1+ years of experience in health coaching or patient support, particularly in chronic condition management. Proven expertise in behavior change techniques and motivational interviewing. Strong ability to educate patients on managing their health and chronic conditions, with excellent interpersonal communication skills. Experience with remote patient care or telehealth is highly desirable. Comfortable working independently in a virtual environment with tools and systems to track patient progress. Strong organizational skills and the ability to meet deadlines in a fast-paced, high-growth startup environment. Experience working with agile teams and a passion for collaborating in a multidisciplinary care setting. Strong problem-solving skills and a proactive approach to addressing issues before they arise. Proficiency with computer-based tools, remote care systems, and database management. Excellent communication skills, with the ability to connect and engage with both patients and clinical staff. A proven passion for learning and growing professionally. Bonus: Healthcare startup experience or familiarity with fast-paced, dynamic environments. WHO WE ARE: Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.” A modern toolkit to practice top-of-license care We've replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal. Thriving in a fast-moving, mission-driven culture. Change excites us. Innovation fuels us. If you're energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you'll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day. Join us in redefining healthy aging. If you're passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let's talk. Together, we'll build a future where exceptional care is consistent, connected, and just a call away. WHAT YOU'LL GET: Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. A company culture focused on impact, a shared growth mindset, empowerment, and integrity An opportunity to help improve the quality of life of millions of Americans Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers Competitive salaries and quarterly incentives Medical, dental, and vision insurance Teladoc (virtual primary care) Competitive PTO 401K and 401K match National and local discounts powered by TriNet Onboarding stipend for remote equipment and home office setup Paid Parental Leave Charitable Donation Match program Expected compensation range: $20-$22 per hour. Location: Remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
    $20-22 hourly Auto-Apply 25d ago
  • Behavioral Health Coach - Bilingual Spanish - Evernorth - Dallas TX

    Carepathrx

    Remote community health planning director job

    Health Coach - Behavioral Health - Bilingual Spanish - Dallas TX Our Custom Coaching program connects employees with a highly skilled wellness coach for face-to-face (or video/telephonic) sessions. Coaches take a holistic approach to help employees set and accomplish goals, manage chronic conditions and encourage healthy behaviors. We are seeking a compassionate and skilled Behavioral Health Coach to support individuals in achieving their mental well-being and personal development goals. This role focuses on guidance, motivation, and skill-building rather than clinical diagnosis or therapy. As a coach, you will empower clients to navigate life's challenges, enhance resilience, and build healthy habits through a whole-person approach to behavioral health. Here's more on how you'll make a difference with our patients: * Provide one-on-one and group coaching and support to individuals in areas such as stress management, emotional well-being, self-care, and personal growth. * Identify customer health education needs through targeted health assessment activities, to include screenings for depression, anxiety and stress. * Utilize evidence-based techniques like motivational interviewing, cognitive behavioral strategies, and mindfulness practices to encourage behavioral change. * Collaborate with clients to set achievable goals and action plans tailored to their needs. Empowering clients to become an active participant in their own health outcomes. * Identify when clients may need clinical intervention and refer them to appropriate care when necessary. * Assist Customer in overcoming barriers to better health. * Utilize biometric values and motivational interviewing techniques to collaborate with customers to drive to improve clinical outcomes. * Lead and support a variety of Health and wellness promotional activities to include, delivering educational workshops, wellness programs, or digital content to support behavioral health initiatives. * Provide support for health-related site events, which include open enrollment, wellness committee facilitation, health fairs, etc. * Maintain accurate and confidential client records in accordance with company policies and ethical guidelines. * Stay informed on the latest behavioral health research, coaching methodologies, and best practices. Required Qualifications: * Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion with a behavioral health focus. (Experience in coaching, counseling, wellness or behavioral health settings.) * Bachelor's Degree required in a health-related field. Behavioral health focused degree (psychology, social work, behavioral science or public health) preferred. * Master's degree preferred * Current ACLS/BLS/CPR/AED Certification or ability to obtain during onboarding * High energy level, with dynamic presentation skills is required. * Positive role model in demonstrating healthy behaviors * Passion for health improvement * Ability to work independently * Customer-centric focus * Ability to proactively collaborate professionally with the client and other matrix partners. * Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients. * Proven administrative abilities, with strong computer and software application skills. * Strong communication, active listening, and motivational skills * Ability to work with diverse populations and tailor coaching approaches accordingly. * Bilingual Spanish * Must reside local to Dallas TX Bonus points for: * Behavioral Health experience including knowledge of trauma-informed care, motivational interviewing, stress management, or holistic wellness approaches * Certification in Health Coaching, Behavioral Health Coaching, Life Coaching, or a related field (e.g., CHES (Certified Health Education Specialist), NBHWC, ICF or similar) This full-time role is based local to Dallas TX. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $29k-42k yearly est. Auto-Apply 35d ago
  • Onsite Health Coach/Health Navigator - Evernorth - Madison, AL

    The Cigna Group 4.6company rating

    Remote community health planning director job

    **Onsite Health Navigator - Health Coach - Madison AL** Hours will be 3 shifts of (Mon, Tues, Thurs) 11 am - 8 pm and 2 shifts of (Wednesday, Friday) 7:00 - 4 pm.. **Here's more on how you'll make a difference** : - Provide onsite face-to-face customer coaching and support - Identify customer health education needs through targeted health assessment activities. - Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals. - Empower customers to become an active participant in their own health outcomes. - Assist Customer in overcoming barriers to better health - Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars. - May perform biometric screenings, blood pressure, body composition, etc. - Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes. - Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc. **What we expect from you** : - Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion - Bachelor's degree in a health-related field. Master's degree preferred. - Current ACLS/BLS/CPR/AED Certification - High energy level, with dynamic presentation skills is required. - Positive role model in demonstrating healthy behaviors - Passion for health improvement - Ability to work independently - Customer-centric focus - Ability to proactively collaborate professionally with the client and other matrix partners. - Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients. - Proven administrative abilities, with strong computer and software application skills. **Bonus points for** : - Behavioral Health experience including stress reduction - CHES (Certified Health Education Specialist) - Motivational interviewing training/experience. This role is based on-site in Madison AL. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
    $33k-41k yearly est. 60d+ ago

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