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Become A Community Health Representative

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Working As A Community Health Representative

  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • $36,300

    Average Salary

What Does A Community Health Representative Do

Health educators teach people about behaviors that promote wellness. They develop and implement strategies to improve the health of individuals and communities. Community health workers provide a link between the community, health educators, and other healthcare and social service professionals. They develop and implement strategies to improve the health of individuals and communities. They collect data and discuss health concerns with members of specific populations or communities. Although the two occupations often work together, responsibilities of health educators and community health workers are distinct.

Duties

Health educators typically do the following:

  • Assess the health needs of the people and communities they serve
  • Develop programs and events to teach people about health topics
  • Teach people how to manage existing health conditions
  • Evaluate the effectiveness of programs and educational materials
  • Help people find health services or information
  • Provide training programs for community health workers or other health professionals
  • Supervise staff who implement health education programs
  • Collect and analyze data to learn about a particular community and improve programs and services
  • Advocate for improved health resources and policies that promote health

Community health workers typically do the following:

  • Discuss health concerns with community members
  • Educate people about the importance and availability of healthcare services, such as cancer screenings
  • Collect data
  • Report findings to health educators and other healthcare providers
  • Provide informal counseling and social support
  • Conduct outreach programs
  • Facilitate access to the healthcare services
  • Advocate for individual and community needs

The duties of health educators, also known as health education specialists, vary with their work settings. Most work in healthcare facilities, colleges, public health departments, nonprofits, and private businesses. Those who teach health classes in middle and high schools are considered teachers. For more information, see the profiles on middle school teachers and high school teachers.

In healthcare facilities, health educators may work one-on-one with patients or with their families. They teach patients about their diagnoses and about any necessary treatments or procedures. They may be called patient navigators because they help consumers find out about their health insurance options and direct people to outside resources, such as support groups or home health agencies. They lead hospital efforts in developing and administering surveys to identify major health issues and concerns of the surrounding communities and developing programs to meet those needs. Health educators also help organize health screenings, such as blood pressure checks, and health classes on topics such as installing a car seat correctly. They also create programs to train medical staff to interact more effectively with patients. For example, they may teach doctors how to explain complicated procedures to patients in simple language.

In colleges, health educators create programs and materials on topics that affect young adults, such as smoking and alcohol use. They may train students to be peer educators and supervise the students’ delivery of health information in person or through social media. Health educators also advocate for campuswide policies to promote health.

In public health departments, health educators administer public health campaigns on topics such as emergency preparedness, immunizations, proper nutrition, or stress management. They develop materials to be used by other public health officials. During emergencies, they may provide safety information to the public and the media. Some health educators work with other professionals to create public policies that support healthy behaviors and environments. They may also oversee grants and grant-funded programs to improve the health of the public. Some participate in statewide and local committees dealing with topics such as aging.

In nonprofits (including community health organizations), health educators create programs and materials about health issues faced by the community that they serve. They help organizations obtain funding and other resources. They may educate policymakers about ways to improve public health and work on securing grant funding for programs to promote health and disease awareness. Many nonprofits focus on a particular disease or audience, so health educators in these organizations limit programs to that specific topic or audience. For example, a health educator may design a program to teach people with diabetes how to better manage their condition or a program for teen mothers on how to care for their newborns.

In private businesses, health educators identify common health problems among employees and create programs to improve health. They work with management to develop incentives for employees to adopt healthy behaviors, such as losing weight or controlling cholesterol. Health educators recommend changes in the workplace to improve employee health, such as creating smoke-free areas.

Community health workers have an in-depth knowledge of the communities they serve. Within their community, they identify health-related issues, collect data, and discuss health concerns with the people they serve. For example, they may help eligible residents of a neighborhood enroll in programs such as Medicaid or Medicare and explain the benefits that these programs offer. Community health workers address any barriers to care and provide referrals for such needs as food, housing, education, and mental health services

Community health workers share information with health educators and healthcare providers so that health educators can create new programs or adjust existing programs or events to better suit the needs of the community. Community health workers also advocate for the health needs of community members. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination.

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How To Become A Community Health Representative

Health educators need a bachelor’s degree. Some employers may require the Certified Health Education Specialist (CHES) credential. Community health workers typically have at least a high school diploma and must complete a brief period of on-the-job training. Some states have certification programs for community health workers.

Education

Health educators need at least a bachelor’s degree in health education or health promotion. Students learn theories and methods of health behavior and health education and gain the knowledge and skills they will need to develop health education materials and programs. Most programs include an internship.

Some health educator positions require a master’s or doctoral degree. Graduate programs are commonly in community health education, school health education, public health education, or health promotion. A variety of undergraduate majors may be acceptable for entry to a master’s degree program.

Community health workers typically have a high school diploma, although some jobs may require postsecondary education. Education programs may lead to a 1-year certificate or a 2-year associate’s degree and cover topics such as wellness, ethics, and cultural awareness, among others.

Training

Community health workers typically complete a brief period of on-the-job training. Training often covers core competencies, such as communication or outreach skills, and information about the specific health topics that they will be focusing on. For example, community health workers who work with Alzheimer’s patients may learn about how to communicate effectively with patients dealing with dementia.

Other Experience

Community health workers usually have some knowledge of a specific community, population, medical condition, or disability. The ability to speak a foreign language may be helpful.

Licenses, Certifications, and Registrations

Some employers require health educators to obtain the Certified Health Education Specialist (CHES) credential, which is offered by the National Commission for Health Education Credentialing, Inc. To obtain certification, candidates must pass an exam that is aimed at entry-level health educators who have completed at least a bachelor’s degree. To maintain their certification, they must complete 75 hours of continuing education every 5 years. There is also the Master Certified Health Education Specialist (MCHES) credential for health educators with advanced education and experience.

Most states do not require community health workers to become certified, however voluntary certification exists or is being considered or developed in a number of states. Requirements vary but may include completing an approved training program. For more information, contact your state’s board of health, nursing, or human services.

Important Qualities

Analytical skills. Health educators collect and analyze data in order to evaluate programs and to determine the needs of the people they serve.

Instructional skills. Health educators and community health workers should be comfortable with public speaking so that they can lead programs, teach classes, and facilitate discussion with clients and families.

Interpersonal skills. Health educators and community health workers interact with many people from a variety of backgrounds. They must be good listeners and be culturally sensitive to respond to the needs of the people they serve.

Problem-solving skills. Health educators and community health workers must think creatively about how to improve the health of the community through health education programs. In addition, they may need to solve problems that arise in planning programs, such as changes to their budget or resistance from the community they are serving.

Writing skills. Health educators and community health workers develop written materials to convey health-related information. Health educators also write proposals to develop programs and apply for funding.

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Community Health Representative Jobs

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Community Health Representative Career Paths

Community Health Representative
Senior Technician Specialist Sales Consultant Leasing Consultant
Assistant Community Manager
5 Yearsyrs
Communications Director Chief Executive Officer Physician
Associate Medical Director
7 Yearsyrs
Area Director Operations Director Managing Director
Board Of Directors Member
8 Yearsyrs
Program Coordinator Assistant Director Office Manager
Business Office Manager
8 Yearsyrs
Outreach Coordinator Regional Director Field Director
Campaign Director
5 Yearsyrs
Office Manager Case Manager
Career Manager
6 Yearsyrs
Office Manager Registered Nurse Staff Nurse
Case Manager
5 Yearsyrs
Registered Nurse Case Manager Therapist
Clinical Director
9 Yearsyrs
Registered Nurse Staff Nurse Assistant Director
Communications Director
7 Yearsyrs
Program Coordinator Operations Manager Marketing Director
Community Relations Director
8 Yearsyrs
Communications Coordinator Communications Manager
Community Relations Manager
7 Yearsyrs
Area Director Regional Director Service Director
Director Of Admissions
7 Yearsyrs
Outreach Coordinator Associate Director Associate Director Of Development
Director Of Corporate Relations
10 Yearsyrs
Billing Specialist Registered Nurse Nursing Director
Director Of Health Services
11 Yearsyrs
Communications Director Marketing Director
Director Of Marketing & Development
9 Yearsyrs
Communications Coordinator Social Worker Outreach Coordinator
Director Of Outreach
6 Yearsyrs
Billing Specialist Instructor Educator
Educational Manager
7 Yearsyrs
Communications Manager Senior Manager Director
Executive Director
10 Yearsyrs
Communications Manager Marketing Manager Senior Project Manager
Project Director
8 Yearsyrs
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Do you work as a Community Health Representative?

Community Health Representative Demographics

Gender

Female

71.0%

Male

26.5%

Unknown

2.5%
Ethnicity

White

58.7%

Hispanic or Latino

19.2%

Black or African American

11.4%

Asian

7.1%

Unknown

3.5%
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Languages Spoken

Spanish

61.1%

French

12.0%

Portuguese

4.2%

Russian

3.0%

Italian

3.0%

German

2.4%

Arabic

1.8%

Vietnamese

1.2%

Romanian

1.2%

Mandarin

1.2%

Korean

1.2%

Thai

1.2%

Tagalog

1.2%

Chinese

1.2%

Japanese

1.2%

Swahili

0.6%

Swedish

0.6%

Hmong

0.6%

Hebrew

0.6%

Bosnian

0.6%
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Community Health Representative Education

Schools

University of Phoenix

15.1%

Florida State University

6.6%

George Washington University

6.0%

University of Central Florida

6.0%

University of Maryland - University College

5.4%

University of Georgia

4.8%

University of South Florida

4.2%

University of North Texas

4.2%

Michigan State University

4.2%

West Virginia University

4.2%

Liberty University

4.2%

Strayer University

4.2%

Towson University

4.2%

Capella University

4.2%

Grand Canyon University

4.2%

University of Tennessee - Knoxville

3.6%

Wayne State University

3.6%

Lansing Community College

3.6%

Saint Louis University-

3.6%

Ferris State University

3.6%
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Majors

Business

20.4%

Nursing

10.0%

Communication

8.9%

Psychology

7.3%

Health Care Administration

5.8%

Marketing

5.1%

Social Work

5.0%

Public Relations

4.7%

Criminal Justice

4.2%

Management

3.3%

Public Health

3.1%

Political Science

2.8%

Sociology

2.8%

Journalism

2.8%

Medical Assisting Services

2.6%

Liberal Arts

2.5%

Education

2.3%

English

2.2%

Kinesiology

2.1%

General Studies

2.1%
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Degrees

Bachelors

44.5%

Other

20.1%

Masters

19.1%

Associate

8.8%

Certificate

4.4%

Doctorate

1.7%

Diploma

1.0%

License

0.4%
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Top Skills for A Community Health Representative

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  1. Customer Service
  2. Health Care
  3. Outreach
You can check out examples of real life uses of top skills on resumes here:
  • Facilitated customer requests including financial and production reporting, and any additional customer service needs.
  • Educate and develop relations with potential referrals sources including pastors, doctors, health care professionals and diverse community organizations.
  • Implemented marketing and community outreach strategies to develop relations with physicians, social workers, managed care organizations and the community.
  • Provide Bereavement Support Phone Calls Facilitate Bereavement Support Groups Updating and Maintaining Current Bereavement Program Providing Explanation of Benefits
  • Provided general/case specific information about the Medicaid Program and general Medicare information to current, former, and potentially future recipients

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Top Community Health Representative Employers

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