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Become A Community Health Representative

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Working As A Community Health Representative

  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • $36,300

    Average Salary

What Does A Community Health Representative Do At NYU Medical Center

* Assist Chinese
* American Planning Council Brooklyn Branch (CPC) to: Coordinate and implement psychoeducation pilot and intervention sessions; Participate in 1
* day study training and weekly 1
* hour supervisor check-ins; Conduct 10hrs of role play sessions with supervisor & 10 hrs of audio recorded practice sessions; Participate in bi-weekly CPC meetings for study staff and weekly CHW support calls; The position will require a minimum of 2 days per week, approximately 5
* hours per week (sessions will typically occur Monday to Friday between 9 AM and 4 PM)
* Report directly to the CPC Director and NYU CSAAH Project Coordinator on the progress and accomplishments of the recruitment process.
* Complete and upload materials as needed for tracking progress
* Communication responsibilities include: contacting participants to schedule sessions, responding to research staff and CPC staff in a timely manner

What Does A Community Health Representative Do At St. Mary's Good Samaritan

* Announces codes and maintains the Doctors Emergency Exchanged Service.
* Monitors alarms and responds according to direction, reporting any malfunctions to the appropriate Department.
* Promotes excellent customer service in harmony with the mission of St.
* Mary's Good Samaritan, Inc.
* Receives all calls from employees who are calling off work and manages the overtime rotation to fill the position.
* Maintains on-call schedules and keeps Switchboard manuals updated and current.
* Normal work hours: Varied midnights and mid evening shift.
* SSM Health implemented a new minimum wage of $11 per hour throughout its four-state system.
* This job is one impacted by this increase.
* Learn more here

What Does A Community Health Representative Do At University of Rochester

* Receives telephone calls and processes pages for physician and hospital staff members.
* Handles and makes emergency and informational overhead announcements.
* Receives telephone calls and processes patient information and clinical directory assistance.
* Triages calls regarding inpatient TV/phone services and resolves equipment issues.
* Operators must rotate weekend on-call responsibilities to assure coverage of all weekend shifts.
* Has direct patient contact when replacing patient phone equipment.
* Responsibilities:
* Complex Thinking and Problem Solving; Independent Decision
* Making:
* Triages patient calls, using expert knowledge to respond to individual patient needs while responding to specific protocols of medical departments.
* Trains house staff and hospital personnel in use of automated page system.
* Assists in training new Communications Center staff in job functions, hospital protocols, departmental, Communications Center policies and procedures.
* Determines when situations warrant contacting Department Management, Administrator On
* Call, Security, and Public Relations staff.
* Researches and resolves paging issues which impact or delay patient care.
* Researches problems with patient TV/telephones and replaces equipment or calls for service repair.
* Monitors and triages Code Team and medical gas alarm panels.
* Has direct patient contact with all age levels.
* Technical Knowledge and Ability:
* Places Stat and routine pages on the computerized paging system.
* Places emergency medical tones and overhead pages via appropriate devices.
* Performs disaster and emergency procedures and protocols.
* Updates office procedures/protocols in paging system, resource books and manuals.
* Converts computerized automated systems to back up system as needed during downtime and makes necessary notifications.
* Installs specialized telephone equipment for inpatients with special needs.
* Troubleshoots equipment problems, files problem report and makes necessary contacts for resolution

What Does A Community Health Representative Do At Department of Public Health & Human Services

* Conduct Unannounced On-site Inspections
* Conducts off-site preparation for unannounced on-site inspections of State licensed facilities to determine compliance with State and Federal requirements.
* Gathers information through observation and conducting interviews with staff, consumer, families, and record review to determine if appropriate care, and services are provided consistent with State requirements.
* Reviews and evaluates the systems of the facility to ensure the care provided meets or exceeds the minimum State and Federal requirements.
* Conducts confidential interviews with consumers, care providers, probation and parole officers, case managers, administrators and consumer families to identify concerns and determine the level of compliance with minimum State and Federal requirements.
* Communicates non-compliance issues with facilities throughout the inspection and during exit conferences to assure understanding of the deficient practice(s) found; provides consultation, facilitation, and education to facilities in making necessary changes.
* Collects sufficient information during the survey to support any non-compliance issues identified.
* Writes deficiency report to ensure sufficient evidence is recorded to support non-compliance decisions.
* Reviews and evaluates plans of correction to assure plans are adequate to bring the facility into compliance
* Monitors plans of correction for facilities or recommending adverse licensing action for facilities unable to develop a plan of correction to meet minimum State requirements for licensure.
* Conducts Investigation of Consumer / Resident Complaints andAllegations
* Conducts investigation of consumer complaints, allegations of consumer abuse, neglect, exploitation, and misappropriation of personal property to assure compliance with State and Federal requirements and assess the facility for culpability.
* Interview complainants, consumer, families, witnesses, facility staff, probation and parole officers, case manager and other to

What Does A Community Health Representative Do At NYU Medical Center

* Participating in learning exchanges and trainings, including CHW trainings.
* Assisting with development and translation of culturally tailored and translated hand-outs, flyers and other materials on hypertension and cardiovascular disease.
* Liaison between South Asian community members and healthcare providers, as well as between primary care practices and the research team.
* Conducting culturally appropriate health education workshops on hypertension and associated health complications with South Asian study participants.
* Assisting participants in tracking medical appointments and medication.
* Keeping organized study logs and data files, and tracking of recruitment and intervention activities
* Providing individual counseling and support; assisting participant with goal-setting and lifestyle changes.
* Conducting interviews and surveys with study participants
* Conducting home visits and follow-up phone calls with study participants.
* Monitor participants appointment keeping with provider and/or follow-up using EHR-based registry reports.
* Working as part of a healthcare team.
* Keeping participants motivated and engaged in the study.
* Reporting to project supervisors.
* Participate in required trainings

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How To Become A Community Health Representative

Health educators need a bachelor’s degree. Some employers may require the Certified Health Education Specialist (CHES) credential. Community health workers typically have at least a high school diploma and must complete a brief period of on-the-job training. Some states have certification programs for community health workers.


Health educators need at least a bachelor’s degree in health education or health promotion. Students learn theories and methods of health behavior and health education and gain the knowledge and skills they will need to develop health education materials and programs. Most programs include an internship.

Some health educator positions require a master’s or doctoral degree. Graduate programs are commonly in community health education, school health education, public health education, or health promotion. A variety of undergraduate majors may be acceptable for entry to a master’s degree program.

Community health workers typically have a high school diploma, although some jobs may require postsecondary education. Education programs may lead to a 1-year certificate or a 2-year associate’s degree and cover topics such as wellness, ethics, and cultural awareness, among others.


Community health workers typically complete a brief period of on-the-job training. Training often covers core competencies, such as communication or outreach skills, and information about the specific health topics that they will be focusing on. For example, community health workers who work with Alzheimer’s patients may learn about how to communicate effectively with patients dealing with dementia.

Other Experience

Community health workers usually have some knowledge of a specific community, population, medical condition, or disability. The ability to speak a foreign language may be helpful.

Licenses, Certifications, and Registrations

Some employers require health educators to obtain the Certified Health Education Specialist (CHES) credential, which is offered by the National Commission for Health Education Credentialing, Inc. To obtain certification, candidates must pass an exam that is aimed at entry-level health educators who have completed at least a bachelor’s degree. To maintain their certification, they must complete 75 hours of continuing education every 5 years. There is also the Master Certified Health Education Specialist (MCHES) credential for health educators with advanced education and experience.

Most states do not require community health workers to become certified, however voluntary certification exists or is being considered or developed in a number of states. Requirements vary but may include completing an approved training program. For more information, contact your state’s board of health, nursing, or human services.

Important Qualities

Analytical skills. Health educators collect and analyze data in order to evaluate programs and to determine the needs of the people they serve.

Instructional skills. Health educators and community health workers should be comfortable with public speaking so that they can lead programs, teach classes, and facilitate discussion with clients and families.

Interpersonal skills. Health educators and community health workers interact with many people from a variety of backgrounds. They must be good listeners and be culturally sensitive to respond to the needs of the people they serve.

Problem-solving skills. Health educators and community health workers must think creatively about how to improve the health of the community through health education programs. In addition, they may need to solve problems that arise in planning programs, such as changes to their budget or resistance from the community they are serving.

Writing skills. Health educators and community health workers develop written materials to convey health-related information. Health educators also write proposals to develop programs and apply for funding.

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Community Health Representative jobs

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Community Health Representative Career Paths

Community Health Representative
Senior Technician Specialist Sales Consultant Leasing Consultant
Assistant Community Manager
5 Yearsyrs
Communications Director Chief Executive Officer Physician
Associate Medical Director
7 Yearsyrs
Area Director Operations Director Managing Director
Board Of Directors Member
8 Yearsyrs
Program Coordinator Assistant Director Office Manager
Business Office Manager
8 Yearsyrs
Outreach Coordinator Regional Director Field Director
Campaign Director
5 Yearsyrs
Office Manager Case Manager
Career Manager
6 Yearsyrs
Office Manager Registered Nurse Staff Nurse
Case Manager
5 Yearsyrs
Registered Nurse Case Manager Therapist
Clinical Director
9 Yearsyrs
Registered Nurse Staff Nurse Assistant Director
Communications Director
7 Yearsyrs
Program Coordinator Operations Manager Marketing Director
Community Relations Director
8 Yearsyrs
Communications Coordinator Communications Manager
Community Relations Manager
7 Yearsyrs
Area Director Regional Director Service Director
Director Of Admissions
7 Yearsyrs
Outreach Coordinator Associate Director Associate Director Of Development
Director Of Corporate Relations
10 Yearsyrs
Billing Specialist Registered Nurse Nursing Director
Director Of Health Services
11 Yearsyrs
Communications Director Marketing Director
Director Of Marketing & Development
9 Yearsyrs
Communications Coordinator Social Worker Outreach Coordinator
Director Of Outreach
6 Yearsyrs
Billing Specialist Instructor Educator
Educational Manager
7 Yearsyrs
Communications Manager Senior Manager Director
Executive Director
10 Yearsyrs
Communications Manager Marketing Manager Senior Project Manager
Project Director
8 Yearsyrs
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Community Health Representative Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Italian

  • Russian

  • Portuguese

  • Chinese

  • Arabic

  • Mandarin

  • Vietnamese

  • Romanian

  • Thai

  • Tagalog

  • German

  • Luganda

  • Hmong

  • Hindi

  • Dutch

  • Korean

  • Hebrew

  • Bosnian

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Community Health Representative

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Community Health Representative Education

Community Health Representative

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Top Skills for A Community Health Representative


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Top Community Health Representative Skills

  1. Customer Service
  2. Community Health
  3. Health Care Providers
You can check out examples of real life uses of top skills on resumes here:
  • Served as a community liaison/customer service representative concerning water conservation and community outreach.
  • Developed and facilitated community health practicum on Pine Ridge Indian reservation.
  • Scheduled appointments on behalf of patients with health care providers and communication center nurses.
  • Worked with National Home Office staff from around the country to secure FedEx as a partner with the American Cancer Society.
  • Informed children of basic eye care and preventative measures for common ocular injuries.

Top Community Health Representative Employers