Community health representative job description

You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Responsible for delivering of a range of activities for individuals who are enrolled in the health plan for Medicaid or and Medicare in order to impact individual health outcomes and provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support.Educate, coach and support members to understand disease prevention and achieve good health outcomes, including diabetes, high blood pressure, mental health, substance use, etc.

Participate in coordination and resolution of medical and non-medical needs, including appointment tracking, documentation of member information, referrals and follow up, facilitating transportation to services, etc.

Participate in meetings with external providers and community organizations to build partnerships for our members to be able to leverage member care services. Provide key information to providers for improving members care based on member’s home environment and communities.

Conduct non-clinical general health assessments in order to refer members to appropriate services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization.

Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization.

Coordinate and implement community events such as baby showers, health fairs, and other health education events.

Conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach.

Work with other community health workers internally and externally to share best practices, strengthen education and outreach.

Participate in large scale community assessments including resource mapping, community surveys, and community meetings to discuss findings and resolutions to key member concerns.
Make frequent visits to individual homes and community organizations.
Education/Experience: High school diploma or equivalent. 2+ years of community health, social work, social services, community advocacy, community outreach, member services, or education, experience. Understanding of the community in designated region through shared experiences or strong desire to help people in vulnerable communities. Bilingual skills preferred.

Licenses/Certifications: Valid driver’s license and proof of insurance. Community Health Worker Training/Certification must be successfully completed within 15 weeks of hire date.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Cancer care is all we do

Hope in healing
Cancer Treatment Centers of America (CTCA), part of City of Hope, takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients' quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:
Hours: Mon - Fri 8:00am - 4:30pm

Job Summary:
Contributes to the integrated hospital network by assuming responsibility for the timely collection of records, imaging and pathology for new patients thus providing a seamless process that supports the clinic and physicians for new patient evaluation and acquisition.

The outcome of high-quality service to patients will impact increased patient satisfaction and “top box” patient loyalty results due to timeliness of records collection for soonest available appointments. Outcome of the high-quality services will impact physician productivity to enhance conversion from appointment kept to treatment.

Skills, Education and Additional Information
REQUIRED
2 years of professional experience in an office setting utilizing multifaceted online computer applications High School Diploma or GEDStrong organizational skills, attention to detail, ability to multi-task and utilize critical thinking skills to overcome obstacles, strong communication skills Strong computer skills - Microsoft Office (Word, Excel, Adobe)

PREFERRED
2-5 years professional experience in hospital or medical office setting Anatomy and Medical/ Pharmacological terminology knowledge

We win together Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you're ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. Visit: Jobs.cancercenter.com to begin your journey.

Sentry Management, Inc. is seeking a Community Representative I to work closely with the Community Association Managers on the day to day activities of managing Associations.

A Community Representative will assist the Manager in administrative functions to provide services to Condominium and Homeowner Associations. The Community Association Managers are responsible for managing the day to day operations of the community placing high importance on timely communication, responsiveness, organization, customer service and follow up.

The candidate will be expected to assist the Manager with the following tasks and grow with the position to one day become a Community Association Manager.
Assist the manager with some or all of the following tasks:
• Act as liaison between the Board of Directors, vendors, homeowners and staff
• Communicate to the Board of Directors, vendors and homeowners regarding the essentials of their duties and community items
• Attend Board scheduled Board and Annual Meetings with the Community Association Manager
• Provide fiscal management through budget preparation and accounts receivable processes.
• Complete Board packets, Management Reports, Action Item Lists and follow-up accordingly
• Contract analysis and vendor accountability practices
• Perform site visits for the purpose of oversight of client vendors and administration of client’s enforcement processes and procedures
• Respond to e-mails and phone calls daily

Essentials:

• Exceptional interpersonal, verbal and written communication skills
• Ability to multi-task and be organized is critical to the success of the position
• Proficient in Microsoft Word, Excel, and Outlook
• Good driving record

Benefits/Compensation:

• Medical, Dental, Vision
• Life and AD&D
• Short Term and Long Term Disability
• 401(k)
• Paid Sick/Personal
• Paid Vacation
• Paid Holidays
Sentry Management, Inc. is an Equal Opportunity Employer