What does a community health representative do?
A community health representative is responsible for determining the health concerns of the community people and coordinating with officials and organizations to address these needs. Community health representatives facilitate health programs and activities within the community, implementing quality health services to maintain the welfare and stability of the citizens. They also handle social promotions of sponsorships, donations, and charity events to secure financial assistance in case of emergencies and outbreaks. A community health representative must have excellent communication and organizational skills, especially in advocating and educating the people for health awareness.
Community health representative responsibilities
Here are examples of responsibilities from real community health representative resumes:
- Manage and maintain the content of digital and social media platforms including Facebook, twitter, YouTube, LinkedIn.
- Mail out Medicare Medicaid publications to customers.
- Mentore students preparing to apply to college outside of Rwanda.
- Serve youth who have been discharge from correctional facilities, residential treatment centers and treatment foster care.
- Assist prospects with scheduling a home visit, having a local agent meet prospect to discuss details regarding Medicare plans.
- Provide explanation of benefits while maintaining confidentiality following HIPAA regulations.
- Adhere to and abided by all confidentiality standards and HIPAA certification requirements
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies
- Register new patients and existing patient demographics by collecting detail patient information; personal and financial information.
- Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.
- Create and maintain social media sites (Facebook, LinkedIn).
- Serve as a representative for venue information such as activation locations, seating locations and VIP areas.
- Conduct VIP tours of company facilities in California and plan a trip to Alaska for a group of national executives.
Community health representative skills and personality traits
We calculated that 17% of Community Health Representatives are proficient in Customer Service, Patients, and Medicaid. They’re also known for soft skills such as Analytical skills, Instructional skills, and Writing skills.
We break down the percentage of Community Health Representatives that have these skills listed on their resume here:
- Customer Service, 17%
Practiced excellent customer service by regularly contacting, troubleshooting and solving any client concerns.
- Patients, 16%
Registered new patients and existing patient demographics by collecting detailed patient information; personal and financial information.
- Medicaid, 7%
Provided general/case specific information about the Medicaid Program and general Medicare information to current, former, and potentially future recipients
- Community Health, 6%
Organized community health education programs.
- Community Outreach, 6%
Implemented marketing and community outreach strategies to develop relations with physicians, social workers, managed care organizations and the community.
- Health Education, 4%
Promoted Health Education, wellness services, and preventative care with a major focus on member enrollment and retention.
"customer service," "patients," and "medicaid" are among the most common skills that community health representatives use at work. You can find even more community health representative responsibilities below, including:
Analytical skills. One of the key soft skills for a community health representative to have is analytical skills. You can see how this relates to what community health representatives do because "health education specialists collect and evaluate data to determine the needs of the people they serve." Additionally, a community health representative resume shows how community health representatives use analytical skills: "created databases, mailing lists, telephone networks, and other information to facilitate the functioning of health education programs. "
Instructional skills. Many community health representative duties rely on instructional skills. "health education specialists and community health workers lead programs, teach classes, and facilitate discussion with clients and families.," so a community health representative will need this skill often in their role. This resume example is just one of many ways community health representative responsibilities rely on instructional skills: "led individual and group therapy sessions, and one-hour instructional courses on numerous psychology topics. "
Interpersonal skills. A big part of what community health representatives do relies on "interpersonal skills." You can see how essential it is to community health representative responsibilities because "health education specialists and community health workers interact with many people from a variety of backgrounds." Here's an example of how this skill is used from a resume that represents typical community health representative tasks: "used outstanding interpersonal skills with inbound and outbound calls. "
Problem-solving skills. Another common skill required for community health representative responsibilities is "problem-solving skills." This skill comes up in the duties of community health representatives all the time, as "health education specialists and community health workers must think creatively about improving the health of the community." An excerpt from a real community health representative resume shows how this skill is central to what a community health representative does: "resolved constituent complaints by communicating with proper government agencies. "
The three companies that hire the most community health representatives are:
- Cano Health37 community health representatives jobs
- Centene36 community health representatives jobs
- Capital Health14 community health representatives jobs
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Community health representative vs. Assistant director of nutrition and wellness programs
Youth care specialists are social experts who coordinate programs for children and young people who need care while being away from their own families for some reason. These specialists are required to maintain a safe environment in the community so that children will feel safe, cared for, and nurture. They must lead various seminars for youths about topics such as job readiness, financial literacy, and higher education. They must also communicate the concerns and other important information to a child's assigned social worker and provide back-up support to case managers if needed.
There are some key differences in the responsibilities of each position. For example, community health representative responsibilities require skills like "customer service," "patients," "community health," and "community outreach." Meanwhile a typical assistant director of nutrition and wellness programs has skills in areas such as "corporate wellness programs," "health education programs," "mental health," and "diabetes." This difference in skills reveals the differences in what each career does.
Assistant directors of nutrition and wellness programs tend to reach higher levels of education than community health representatives. In fact, assistant directors of nutrition and wellness programs are 8.1% more likely to graduate with a Master's Degree and 4.3% more likely to have a Doctoral Degree.Community health representative vs. Youth care specialist
An outreach worker is responsible for supporting community events and relief efforts to assist citizens with their needs, providing them resources, and facilitating lifestyle programs. Outreach workers coordinate with participants, suppliers, and sponsors for funding and promotions. They also manage the budgeting and allocation of resources for the programs, ensuring that the activities adhere to the state regulations and community benefits. An outreach worker must have excellent communication and organizational skills, especially in writing progress reports and transactions.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that community health representative responsibilities requires skills like "medicaid," "community health," "community outreach," and "health education." But a youth care specialist might use other skills in their typical duties, such as, "excellent time management," "minor maintenance," "cpr," and "direct care."
Youth care specialists earn a higher average salary than community health representatives. But youth care specialists earn the highest pay in the government industry, with an average salary of $39,391. Additionally, community health representatives earn the highest salaries in the telecommunication with average pay of $42,527 annually.In general, youth care specialists achieve similar levels of education than community health representatives. They're 2.2% less likely to obtain a Master's Degree while being 4.3% more likely to earn a Doctoral Degree.Community health representative vs. Outreach worker
An outreach specialist is primarily responsible for organizing and managing social service programs that promote health and wellness within a community. They typically conduct research and assessments to determine the community's needs, thoroughly plan events and programs, participate in hiring staff and volunteers, and liaise with sponsors and suppliers. Often reporting to a manager or supervisor, an outreach specialist must also perform clerical tasks such as producing progress reports, preparing necessary documentation, managing schedules, arranging appointments, and even responding to inquiries and concerns.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from community health representative resumes include skills like "customer service," "medicaid," "data entry," and "blood pressure," whereas an outreach worker is more likely to list skills in "autism," "crisis intervention," "substance abuse," and "outreach services. "
Outreach workers earn the best pay in the finance industry, where they command an average salary of $53,625. Community health representatives earn the highest pay from the telecommunication industry, with an average salary of $42,527.Most outreach workers achieve a similar degree level compared to community health representatives. For example, they're 1.2% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.Community health representative vs. Outreach specialist
Even though a few skill sets overlap between community health representatives and outreach specialists, there are some differences that are important to note. For one, a community health representative might have more use for skills like "medicaid," "community health," "blood pressure," and "customer satisfaction." Meanwhile, some responsibilities of outreach specialists require skills like "veterans," "substance abuse," "social services," and "compassion. "
In general, outreach specialists earn the most working in the government industry, with an average salary of $47,346. The highest-paying industry for a community health representative is the telecommunication industry.The average resume of outreach specialists showed that they earn similar levels of education compared to community health representatives. So much so that theyacirc;euro;trade;re 3.2% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.4%.Types of community health representative
Updated January 8, 2025











