Medical Receptionist jobs at Community Health Systems

The Scheduling Clerk is responsible for coordinating and managing patient appointments to ensure efficient scheduling and a seamless patient experience. This role involves working closely with healthcare providers, patients, and administrative teams to schedule consultations, treatments, procedures, and follow-ups in a timely and accurate manner. The Scheduling Clerk also maintains accurate scheduling records, resolves conflicts, and provides clerical support to the facility's administrative functions. Essential Functions Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions. Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. Manages scheduling conflicts, ensuring that appointments do not overlap and that resources (e.g., rooms, equipment, and staff) are properly allocated. Provides general administrative support, including answering calls, filing documents, processing appointment-related paperwork, and faxing information as needed. Assists with patient check-in and registration, ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions. Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. Generates and maintains scheduling reports, tracking cancellations, reschedules, and appointment trends for departmental reporting and process improvements. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred 0-2 years of experience in medical scheduling, administrative support, or customer service preferred 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred Knowledge, Skills and Abilities Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. Proficiency in EHR systems, scheduling software, and office applications. Excellent customer service and communication skills, with the ability to interact professionally with patients, families, and healthcare teams. Strong organizational and problem-solving skills, ensuring accuracy and efficiency in scheduling operations. Ability to handle high call volumes and manage multiple tasks efficiently in a fast-paced healthcare environment. Knowledge of HIPAA regulations and patient privacy standards.

The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to department policies and procedures related to verification of eligibility/benefits, pre-authorization requirements, available payment options, financial counseling and other identified financial clearance related duties in addition to full scheduling duties. Upon occasion, the PSC REP II may be only assigned to complex pre-registration. The PSC REP II is expected to develop a thorough understanding of assigned function(s). ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call: * Scheduling: Responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, directions, order management etc.) * Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts * If assigned to Order Management: verifies order is complete and matches scheduled procedure. Includes indexing and exporting physicians orders to correct account number. If assigned to complex Pre-Reg: * Collect and verify required patient demographic and financial data elements, including determining a patient's financial responsibility and securing pre-payment for future services/performing collection efforts * Create a complete pre-registration account for an upcoming inpatient/surgical admission * Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility * Other duties as assigned based on departmental needs KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to work in a production driven call-center environment * Familiarity with working with dual computer monitors (may be required to use dual monitors) * Must have basic typing ability * Must have working knowledge of Windows based computer environment * Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously * Extensive multitasking ability * Strong written and verbal communication skills Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * Required: High school diploma or GED * Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program * Preferred: Telephone/call center experience * Preferred: Pre-registration and/or scheduling experience * Preferred: 2-3 years of customer service experience PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to work in sitting position, use computer and answer telephone * Ability to travel WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office Work Environment * Hospital Work Environment TRAVEL * Approximately 0% travel may be required As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation * Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience. * Position may be eligible for a signing bonus for qualified new hires, subject to employment status. * Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: * Medical, dental, vision, disability, and life insurance * Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. * 401k with up to 6% employer match * 10 paid holidays per year * Health savings accounts, healthcare & dependent flexible spending accounts * Employee Assistance program, Employee discount program * Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. * For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

is incentive eligible. Introduction * Candidate preferred to reside in Texas market* Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Occupational Medicine Care Coordinator with Work from Home you can be a part of an organization that is devoted to giving back! Benefits Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Occupational Medicine Care Coordinator to help us reach our goals. Unlock your potential! Job Summary and Qualifications Seeking an Occupational Medicine Care Coordinator, based out of our corporate office in Coppell, TX to provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. You will: * Works with all clinic staff, patient, and employer to ensure coordinated care such that occupational medicine patients receive high quality care and services. * Aligns clinics, providers and third parties to complete a patient's workers compensation referrals in a timely and customer service-oriented manner. * Appropriately manages and documents workers compensation referral in EMR system and reviews reporting on workers compensation referrals for accuracy. * Supports employer inquiries and provides necessary information to employers regarding injured workers. * Develop relationships with companies who utilize the clinic to provide drug screen results, return to work status and help resolve client concerns and issues * Keep standing orders updated with current providers for Workers Compensation and any company requested providers. * Support urgent care markets by setting up employer protocols in EMR System. Standardizes and centralizes protocols as appropriate. * Provide customer service support to both market employers and clinics as the main point of contact for clients once the protocol has been established. * Communicate with employers, adjusters and nurse case managers -verbal and written correspondence regarding restrictions, missing documents, denials and any additional information to appropriately manage the relationship. You Should Have: * High School Diploma required, Bachelor's Degree preferred. * Occupational Medicine background or related business experience required * Electronic Medical Record Experience preferred * Must possess excellent written and verbal communication skills * Must be personable and professional * Must be proficient in all Microsoft Office programs/strong computer skills needed CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Occupational Medicine Care Coordinator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Medical Office Coordinator is responsible for greeting patients, answering phones and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments. High School Diploma/GED 5 years of experience in a Physician Practice preferred Completion of Medical Office Assistant program preferred Healthcare management/administration certification preferred EMR/EHR experience preferred, NextGen or Athena experience preferred Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required Willingness to be flexible and adaptable in a complex, matrix environment Greeting patients, answering phones and scheduling appointments Collection of accurate patient demographics Answers telephones in a prompt and courteous manner Insurance verification Referral processing Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner Manage, copy, and review medical records to ensure accuracy Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

The Referral Coordinator is responsible for all referrals for the medical offices in the market. Process patient referrals for the practices in the market. Facilitates orders outside to outside facilities. Coordinate scheduling of office visits for the referred patient. Assist patient with finding resources that accept the various insurances. Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes. High School Diploma/GED 4 years of experience in a Physician Practice required Completion of Medical Office Assistant program preferred Healthcare management/administration certification preferred EMR/EHR experience preferred, NextGen or Athena experience preferred Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required Willingness to be flexible and adaptable in a complex, matrix environment #LI-WB1 1. Process patient referral 2. Facilitates orders outside to outside facilities 3. Answers telephones in a prompt and courteous manner 4. Coordinate scheduling of office visits for the referred patient 5. Assist patient with finding resources that accept the various insurances 6. Obtains pre-authorization from payers 7. Calls insurance companies to get medications approved that may have been denied due to formulary changes 8. Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner 9. Manage, copy, and review medical records to ensure accuracy

**Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Surgery Scheduler WFH today with Work from Home. **Benefits** Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (********************************************************************** **_Note: Eligibility for benefits may vary by location._** Come join our team as a(an) Surgery Scheduler WFH. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! **Job Summary and Qualifications** Seeking a **Surgery Scheduler** for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. **What you will do in this role:** · Obtains CPT and ICD-10 diagnosis codes and other clinical information as required for treatment of the patient from practice staff; seeks assistance from practice and Facility Coders as determined through practice and facility processes. · Prepares documentation for Notification of Non-covered Medicare Services or Advance Beneficiary notices to patients and follows practice procedures to maintain this documentation. · Determines O.R. time needed for the procedure and works with Facility to ensure procedure is scheduled, daily schedule is streamlined and arranges necessary anesthesia coverage, as determined through Facility processes. Ensures all requirements for the procedure have been obtained and confirmed with the Facility or other parties to include medical/imaging records and needed equipment/instruments. · Ensures scheduling packets are correct and timely. · Obtain patient face sheets from Insurance Verification to obtain necessary authorizations based on insurance types. · Obtains authorization notes from Facility and scans into medical record or practice management system. · Collects necessary and appropriate physician and practice fees associated with the procedure. · Verifies/confirms physician is credentialed at the Center or Facility before scheduling the patient. · Ensures efficient coordination of provider clinic and Facility schedule which could include awareness of provider's schedule and coordination of provider time-out, travel, meetings, conferences and continuing medical education. · Refers conflicts and procedural questions to Practice Manager or designee as they arise. · Attends required meetings and participates in committees as requested. · Cross-trains as back up to other business office positions as requested. · Performs other general duties as assigned. · Maintain surgery logs or other required practice or case tracking logs. · Supports and adheres to all company and practice policies and procedures. · Supports and adheres to HCA Code of Conduct, related Ethics and Compliance policies, and HIPAA requirements. · Supports and adheres to personnel policies and programs which specify privileges and responsibilities of employment, including compliance with an adverse incident reporting system, quality improvement program, patient safety initiatives, and risk management program. · Displays willingness to speak up about safety issues or change practices to enhance safety; asks for help when needed; enhances teamwork; follows the safety literature/policies **What Qualifications you will need:** · High school degree preferred · Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred. · BLS may be required as per practice standard. Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Surgery Scheduler WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Referral Coordinator -Work From Home with Work from Home you can be a part of an organization that is devoted to giving back! Benefits Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Referral Coordinator -Work From Home to help us reach our goals. Unlock your potential! Job Summary and Qualifications Seeking a Referral Coordinator who manages one or more clinical and administrative functions related to the operations and quality of the clinic or practice. Serves in a leadership role within the practice. Typically functions within a Level 4 or Level 5 Practice. What you will do in this role: Processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned. Typically functions with practice volume as measurement of 50 or more patients a day Works collaboratively with all diagnostic and surgical service areas, physician offices and hospitals to ensure timeliness, accuracy and completeness when scheduling patient appointments, tests and procedures. Determine insurance eligibility and authorization for medical office and/or surgical visits; or work with authorization coordinator to ensure all payor authorizations have been received. Initiate EMR by entering demographics, referring and certifying physicians, and family information, obtaining needed medical records from referring providers. Accurately and consistently communicate appointments, tests, procedure information and prep to patient and/or family members. Adheres to privacy, compliance and HIPPA regulations. Performs related work as required. What Qualifications you will need: EDUCATION: High School Diploma or GED equivalent EXPERIENCE: One year of experience in referral coordination relating to insurance provider tier levels, insurance authorizations, and out of network procedures. CERTIFICATION/LICENSE: None required Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare's graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcares commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Referral Coordinator -Work From Home opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Inova Pulmonology - Woodburn is looking for a dedicated Patient Access Associate 2 to join the team. This role will be a dayshift, day shift Monday to Friday from 8:00 am - 5 pm. A Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling. To help achieve our mission, you will ensure patient safety by demonstrating effective problem solving and effective communication skillsets. Engaging in active listening when dealing with a customer complaint is of vital importance. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Patient Access Associates 2 Job Responsibilities: Expresses sincere concern and empathy when dealing with customer complaints. Accesses appropriate systems/services to confirm insurance coverage or other means of payment. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. Identifies and communicates payroll authorization and referral requirements to patients. Explains insurance benefits and patient liability by using appropriate communication methods/styles. Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures. Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed. Minimum Qualifications: Education: High School Diploma or GED Experience: 1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor's degree

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Indiana Medicaid and Managed Care Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. This position requires up to 75% travel within the state of Indiana. Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information. Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded. Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements. Assesses provider performance data to identify and strategizes opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters). Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider's office. Conducts face-to-face education with the member and their family, in the provider's office, about care gaps identified, and barriers to care. Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements. Arranges transportation and follow-up appointments for member as needed. Documents all actions taken regarding contact related to member. Interacts with other departments including customer service to resolve member issues. Refers to case or disease management as appropriate. Completes special assignments and projects instrumental to the function of the department. Performs other duties as assigned Complies with all policies and standards Education/Experience: Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred. Pay Range: $26.50 - $47.59 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Indiana Medicaid and Managed Care** **Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.** **This position requires up to 75% travel within the state of Indiana.** **Position Purpose:** Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information. + Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. + Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded. + Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements. + Assesses provider performance data to identify and strategizes opportunities for provider improvement. + Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters). + Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider's office. + Conducts face-to-face education with the member and their family, in the provider's office, about care gaps identified, and barriers to care. + Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements. + Arranges transportation and follow-up appointments for member as needed. + Documents all actions taken regarding contact related to member. + Interacts with other departments including customer service to resolve member issues. + Refers to case or disease management as appropriate. + Completes special assignments and projects instrumental to the function of the department. + Performs other duties as assigned + Complies with all policies and standards **Education/Experience:** **Required:** a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. **License/Certification:** One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred. Pay Range: $26.50 - $47.59 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. ***POSITION IS REMOTE WITH 25% TRAVEL TO PROVIDERS OFFICES******CANDIDATE MUST RESIDE IN STATE OF INDIANA*** Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information. Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded. Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements. Assesses provider performance data to identify and strategizes opportunities for provider improvement. Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters). Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider's office. Conducts face-to-face education with the member and their family, in the provider's office, about care gaps identified, and barriers to care. Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements. Arranges transportation and follow-up appointments for member as needed. Documents all actions taken regarding contact related to member. Interacts with other departments including customer service to resolve member issues. Refers to case or disease management as appropriate. Completes special assignments and projects instrumental to the function of the department. Performs other duties as assigned Complies with all policies and standards Education/Experience: Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred. Pay Range: $26.50 - $47.59 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

The Scheduling Clerk is responsible for coordinating and managing patient appointments to ensure efficient scheduling and a seamless patient experience. This role involves working closely with healthcare providers, patients, and administrative teams to schedule consultations, treatments, procedures, and follow-ups in a timely and accurate manner. The Scheduling Clerk also maintains accurate scheduling records, resolves conflicts, and provides clerical support to the facility's administrative functions. Essential Functions * Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. * Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions. * Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. * Manages scheduling conflicts, ensuring that appointments do not overlap and that resources (e.g., rooms, equipment, and staff) are properly allocated. * Provides general administrative support, including answering calls, filing documents, processing appointment-related paperwork, and faxing information as needed. * Assists with patient check-in and registration, ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions. * Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. * Generates and maintains scheduling reports, tracking cancellations, reschedules, and appointment trends for departmental reporting and process improvements. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred * 0-2 years of experience in medical scheduling, administrative support, or customer service preferred * 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred Knowledge, Skills and Abilities * Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. * Proficiency in EHR systems, scheduling software, and office applications. * Excellent customer service and communication skills, with the ability to interact professionally with patients, families, and healthcare teams. * Strong organizational and problem-solving skills, ensuring accuracy and efficiency in scheduling operations. * Ability to handle high call volumes and manage multiple tasks efficiently in a fast-paced healthcare environment. * Knowledge of HIPAA regulations and patient privacy standards.

is located at the Granger Ambulatory Surgery Center in Granger, Indiana. Benefits: As a Scheduling Specialist/Receptionist at Granger Ambulatory Surgery Center you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment. Essential Functions Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department. Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication. Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary. Performs general clerical duties, including filing, copying, and composing routine correspondence. Maintains a clean and organized reception area to ensure a positive first impression for visitors. Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis. Manages scheduling tasks, including appointment setting and meeting coordination, as needed. Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs. Assists with special projects and additional administrative tasks as assigned. Performs other duties as assigned. Complies with all policies and standards. Qualifications Associate Degree preferred 0-2 years of customer service or office administration experience required Knowledge, Skills and Abilities Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors. Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite. Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently. Professional and courteous demeanor to create a welcoming environment. Ability to maintain confidentiality and adhere to privacy standards. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. **What We Offer:** + Competitive Pay + Medical, Dental, Vision and Life Insurance + Generous Paid Time Off (PTO) + Extended Illness Bank (EIB) + Matching 401(k) + Opportunities for Career Advancement + Rewards & Recognition Programs + Exclusive Discount and Perks* **Essential Functions** + Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. + Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction. + Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. + Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. + Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. + Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. + Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete. + Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions. + Prioritizes work efficiently, including processing STAT order timely. + Notifies ordering offices if unable to contract their patient to schedule procedures. + Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. + Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred + 0-2 years of experience in medical scheduling, administrative support, or customer service preferred + 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred **Knowledge, Skills and Abilities** + Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. + Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. + Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. + High attention to detail and accuracy, particularly in data entry and record-keeping. + Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. + Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. + Knowledge of medical terminology is a plus. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. Essential Functions Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction. Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete. Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions. Prioritizes work efficiently, including processing STAT order timely. Notifies ordering offices if unable to contract their patient to schedule procedures. Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred 0-2 years of experience in medical scheduling, administrative support, or customer service preferred 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred Knowledge, Skills and Abilities Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. High attention to detail and accuracy, particularly in data entry and record-keeping. Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. Knowledge of medical terminology is a plus.

is located at the Granger Surgery Center in Granger, Indiana.** **Benefits:** As a Scheduling Specialist/Receptionist at Granger Ambulatory Surgery Center you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. **Job Summary** The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment. **Essential Functions** + Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department. + Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication. + Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary. + Performs general clerical duties, including filing, copying, and composing routine correspondence. + Maintains a clean and organized reception area to ensure a positive first impression for visitors. + Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis. + Manages scheduling tasks, including appointment setting and meeting coordination, as needed. + Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs. + Assists with special projects and additional administrative tasks as assigned. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + Associate Degree preferred + 0-2 years of customer service or office administration experience required **Knowledge, Skills and Abilities** + Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors. + Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite. + Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently. + Professional and courteous demeanor to create a welcoming environment. + Ability to maintain confidentiality and adhere to privacy standards. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. **Essential Functions** + Accurately enters orders into the computer system, ensuring minimal shortages. + Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system. + Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly. + Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists. + Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs). + Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Completion of a Unit Secretary course or Medical Terminology course preferred + 0-2 years of receptionist or secretarial training required **Knowledge, Skills and Abilities** + Basic knowledge of medical terminology. + Adept at learning new technologies to perform data entry, manage calendars, and create reports. + Proficiency in Microsoft Office Suite and other office-related software. + Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations. + Strong attention to detail and accuracy. + Excellent communication skills both written and verbal + Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership **Licenses and Certifications** + BCLS - Basic Life Support obtained within 30 days of hire required Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. Essential Functions * Accurately enters orders into the computer system, ensuring minimal shortages. * Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system. * Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly. * Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists. * Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs). * Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * Completion of a Unit Secretary course or Medical Terminology course preferred * 0-2 years of receptionist or secretarial training required Knowledge, Skills and Abilities * Basic knowledge of medical terminology. * Adept at learning new technologies to perform data entry, manage calendars, and create reports. * Proficiency in Microsoft Office Suite and other office-related software. * Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations. * Strong attention to detail and accuracy. * Excellent communication skills both written and verbal * Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership Licenses and Certifications * BCLS - Basic Life Support obtained within 30 days of hire required

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. Essential Functions Accurately enters orders into the computer system, ensuring minimal shortages. Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system. Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly. Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists. Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs). Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Completion of a Unit Secretary course or Medical Terminology course preferred 0-2 years of receptionist or secretarial training required Knowledge, Skills and Abilities Basic knowledge of medical terminology. Adept at learning new technologies to perform data entry, manage calendars, and create reports. Proficiency in Microsoft Office Suite and other office-related software. Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations. Strong attention to detail and accuracy. Excellent communication skills both written and verbal Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership Licenses and Certifications BCLS - Basic Life Support obtained within 30 days of hire required