Community health worker jobs in Baton Rouge, LA - 23 jobs

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** This is a full-time field worker opportunity in LA. Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education. By providing these services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position will work under the direction of a designated professional. This position requires in-state travel 50-75% of the time. Fundamental Components: · Conduct home visits with Aetna members with chronic conditions to reinforce following the care plan, adjusting tasks to fit with the member's culture, language, and religion, improve access to care, identify health care needs, and reduce unnecessary hospitalizations. · Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting member's health and treatment plan through various communication channels. · Build and maintain positive working relationships with the Aetna members, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. · Work to reduce cultural and socio-economic barriers between clients and institutions. · Assist with care plan implementation and Aetna member education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of members. · Assist members to identify socio- economic issues that affect their overall health and develop health/social management plans and goals. · Identify gaps and opportunities to strengthen systems of care within the member's community and assists members in utilizing community services, including scheduling appointments with social services agencies, (including transportation vendors), and assisting with completion of applications for eligible programs. · Assist with patient medication adherence by: instructing the member on current medication list, reviewing medications with member and assist in obtaining refills. · Teach disease self-management (i.e., nutrition, symptom tracking and reporting). · Accompany members to appointments as needed. · Enter and maintain member records in electronic health record system, compile reports and complete other program documentation in a timely manner (e.g., progress notes, letters), and other administrative responsibilities as needed. · Travel extensively to client homes, community locations, various agencies, and other outreach destinations **Required Qualifications** Must reside within the following regions of Louisiana **Region 1: Orleans, Jefferson, St. Bernard, Plaquemines** **Region 2: West Feliciana, East Feliciana, Pointe Coupee, West Baton Rouge, East Baton Rouge, Iberville, Ascension** **Region 5: Beauregard, Allen, Caleasieu, Jefferson Davis, Cameron** **Region 6: Winn, Grant, Vernon, Rapides, Avoyelles, Concordia, LaSalle, Catahoula** **Region 7: Caddo, Bossier, Webster, Claiborne, Bienville, Red River, DeSoto, Sabine, Natchitoches** + Ability to travel 50-75% of the time. Must have access to reliable transportation. + 3-5 years' relevant work experience + 1-2 years' experience providing clinical support services. + 1 years of community outreach experience and knowledge of LA community resources + 1 years' experience working with clients with clinical needs (physical and/or behavioral health) + Demonstrated proficiency with a personal computer, keyboard navigation, and MS Office Suite applications (i.e., MS Teams, Outlook, Word, Excel, and other Electronic Health Record Systems) + Flexibility to work outside of core business hours Monday-Friday, 8am-5pm, to meet member needs. **Preferred Qualifications** · Experience in community/outpatient setting preferred. · Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPPA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions. · Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local formal and informal resource networks preferred. · Community Health Worker Certification or equivalent training and experience preferred. · Bilingual speaking skills is a plus. - Spanish or French **Education** High school diploma or G.E.D. **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

The Community Health Worker I will function as a member of a multidisciplinary team that conducts participant support to help postpartum moms who use Women, Infant, and Children (WIC) services achieve good health practices around diabetes prevention. Primary responsibilities include enrolling participants, health coaching, data collection and coordination with other partners within the community. * Knowledge of community resources and experience working with a variety of community-based organizations preferred. * Demonstrated ability to use Microsoft Office Word, Access, Excel, electronic medical records (EMR), and various other software programs is required. * This role involves travel most days to WIC clinics (one location per day): Thibodaux, Houma, Morgan City, Reserve, Luling and potentially other regional clinics. * Act as a health coach leading group sessions on diabetes prevention to encourage participants to achieve desired health behaviors. * Assist participants with navigation of the health care system and processes. * Facilitate referrals for appropriate health information and services as recommended by the provider and health plan. * Speak with diverse populations about cardiovascular health risk in a sensitive and culturally competent manner. * Advocate for participants to ensure health care program compliance. * Provide participants with community resources as needed. * Maintain data and files for participants own records, as well as program reporting. * Fulfill other duties, as assigned. Required Background Check, Physical, and Drug Screening for Incumbents Who Have Contact or Exposure to Animals or Animal Tissues: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma or GED required. * Two years of health/clinical experience or equivalent health-related education required. * Bachelor's Degree. * Research and/or data collection experience.

Job Purpose: The Behavioral Health Counselor will conduct patient assessments, implement therapeutic interventions, complete individualized treatment plans, provide patient education, and complete referrals as necessary. FTCA Scope of Employment : Federal Tort Claims Act (FTCA) coverage is restricted to acts or omissions of a covered entity within the scope of employment of a covered individual. For actions to be within the scope of employment and be covered, they must: be within the approved scope of the project, including sites, services, and other activities. Duties, as outlined in this job description and the contract for services, align within the scope of employment for a Nurse Practitioner and are therefore covered by the Federally Supported Health Centers Assistance Acts (FSHCAA) and the FTCA. Scope of Project: Health Center Program Service(s): General Primary Medical Care, Diagnostic Lab, Diagnostic Radiology, Screening, Coverage for Emergencies during and after hours, Voluntary Family Planning, Immunizations, Well Child Services, Gynecological Care, Obstetrical, Prenatal, Intrapartum Care (Labor and Delivery), Postpartum Care, Preventative Dental, Pharmaceutical Services, Case Management, Eligibility Assistance, Health Education, Outreach, Transportation, Translation, Additional Dental Services, Mental Health Services, Substance Use Disorder Services, Podiatry Key Responsibility Areas: Satisfies Core Competencies Adheres to OHCC's core values: commitment, compassion, diversity, integrity, and quality. Accepts responsibility for ensuring that performance meets the standards of the professional, ethical and relevant legislated requirements. Demonstrates cultural competency and commitment to patients. Maintains weekly scheduled appointments in electronic health record. 2. Patient Screening/Assessment Assist patients as they present for services through walk-in or warm hand off from other providers. Evaluate patients through observations, tests, surveys, interviews, or other methods. Conduct comprehensive biopsychosocial assessment of patient needs. Assist in identifying and addressing barriers to medical or behavioral health services. Collaborates and consults with interagency and intra agency multidisciplinary care team inclusive of review of clinical findings and recommendations. Conducts diagnostic evaluations and assigns appropriate DSM and ICD diagnoses codes. 3. Treatment Planning and Follow-Through Coordinate all aspects of behavioral health care management. Collaborate with patients to develop individualized treatment plans with specific goals, objectives, and interventions. Work closely with multidisciplinary team of medical and behavioral health providers, clinical staff, and external partners to address issues that may impact patients' ability to engage in care. Participate in case conferences to assess patient needs and coordinate services. Provide evidence based therapeutic services to patients and their families to address mental health and substance use disorders. Complete and follow up on referrals to community services, including advocating for patients and ensuring patient access to community agencies. Assist with crisis intervention as needed. 4. Reporting and Program/Staff Development Maintain confidential client records and files and prepare reports as required. Completes all required documentation including orientation documents, assessments, treatment plans, and progress notes in electronic medical record within required timeframe. Attend all mandatory meetings and trainings. Reviews and remains updated on agency and departmental policies and procedures. Maintains CEs as required by applicable licensing body. Provide education to patients, OHCC staff, and community members on behavioral health symptoms and diagnosis through case conferences, blogs, or trainings. Minimum Qualifications: Active LCSW with Louisiana State Board of Social Work Examiners or LPC with Licensed Professional Counselors Board of Examiners is required. Master's degree in social work or master's degree in Counseling is required. At least one (1) year of paid post-degree experience in clinical experience providing mental health and substance use disorder services is preferred. Knowledge and experience with evidence-based practices, including trauma informed care framework. Knowledge and experience working with co-occurring disorders (mental health and substance use) is preferred. BLS for healthcare provider is required. Physical Requirements: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required. Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise (i.e. business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Travel or Special Requirements: Driving during the workday as well as local or out of state travel may be required to perform job duties.

**Be Part of an Extraordinary Team** BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. **Build the Possibilities. Make an Extraordinary Impact.** **Title** : Regional Account Liaison - BioPlus Specialty Pharmacy **Location(s): Louisiana** **Sales Territory:** Ideal candidates will reside within the stated territory and are comfortable traveling approximately 50% of the time. This **field-based** role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **Regional Account Liaison** is responsible for developing and executing the regional sales strategy to drive the adoption and utilization of BioPlus Specialty Pharmacy for specialty medications with a core focus in but not limited to Oncology, Dermatology, Rheumatology, Gastroenterology. **Primary duties may include, but are not limited to:** + Maintains sales effectiveness within the assigned territory through regular in-person meetings and support for healthcare providers and staff. + Utilizes databases, Salesforce, and other tools to identify key accounts, document sales activity, and analyze performance metrics to maximize referral potential. + Develops and fosters account relationships, ensuring effective communication and exemplary customer service. + Maintains and documents a call cycle. + Build and maintain strong relationships with key stakeholders, including providers, biologic coordinators, medical assistants, clinical teams, and pharmaceutical partners. + Supports all specialty pharmacy activity, including providing educational resources and reimbursement processes. + Partners with the leadership team to formulate and execute business objectives and communicates all information about competitors, issues, and business threats. + Attends and participates in sales meetings, conferences, training programs, conventions, and engages in necessary travel within the designated region. **Minimum Requirements:** + Requires a BA/BS and a minimum of 6 years of relevant experience within the pharmaceutical, specialty pharmacy, or healthcare industry; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities, and Experiences:** + Experience in the following core therapies: Oncology, Gastroenterology, Dermatology, and /or Rheumatology, highly preferred. + Willingness to travel strongly preferred. + Understanding of specialty pharmacy strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Works collaboratively with all members of the health care team and the patient/family to ensure prompt and efficient intake and admissions for all patients referred to OLOL Rehabilitation Center. The Rehab Liaison conducts patient assessments that include physical and psychological factors in order to plan for individualized continuum of care needs and that meet regulatory criteria under the IRF-PPS. Experience - Three years in general or specialty practice Education - Associate's Degree Licensure - Current Unrestricted Louisiana RN license (if nurse), Current Unrestricted Louisiana LPN license or Current Louisiana Therapy license (if PT/OT/ST, certification also required if ST) or Licensed Physical Therapy Assistant Evaluation and Collaboration Evaluates potential rehab candidates referred to OLOL Rehabilitation Center and functions as a liaison between OLOL and referral sources. Pre-admission assessments are conducted under the criteria and guidelines of CMSs IRF-PPS to ensure appropriateness of admission and to determine medical necessity. Works with healthcare team to develop rehab treatment/discharge plan. Conducts weekly Admissions Committee meetings with Medical Director to determine appropriate admissions and communicates information to nursing team. Maintains archives of denied patient assessments for the required period. Develops, builds, and maintains professional relationships with current or potential referral sources. Understands the capabilities of outside referral sources (such as home health, skilled nursing, etc) and the requirements for prior approval by payors for admission, continued stay, and discharge. Contributes to community and professional education. Assists with marketing efforts and customer satisfaction to ensure continuation and/or expansion of referral base. Participates in SPIRIT classes as requested to explain inpatient rehab, the referral process, rehab qualifications and expectations. Obtains timely pre-certification and insurance verifications from third-party payors to support effective reimbursement for admissions. Uses 3M and RUMBA programs to verify and document insurance information. Serves as liaison with HCR office for Medicaid applicants. Communicates with business office when insurance changes occur. Communicates insurance/payor information to patients and families. Understands IRF-PPS regulatory criteria and how to access resource information from CMS, MACs, etc. in order to maintain optimum reimbursement for the unit. Initiates and completes the IRF-PAI. Demonstrates ability to maximize financial outcomes with effective coding of the IRF-PAI. Collaborates with HIM and physicians to ensure appropriate capture of coding that supports medical necessity criteria. Communicates CMG information to the interdisciplinary team in order to facilitate care planning. Communicates approval status with referral sources, patients and families in a timely and effective manner. Interacts with team members to facilitate alternate placement in the event of denial or inability to admit to OLOL Rehabilitation Center. Communicates information with patients and families about the rehab physician, expectations of the inpatient program, discharge planning, family training, and team conferences. Provides tours of the unit upon request. Demonstrates ability to access and utilize community resources. Is knowledgeable of ADA and other federal guidelines that support individuals with disabilities. Appropriately refers patients/families to community resources for additional support. Other duties as assigned Other duties as assigned

Works collaboratively with all members of the health care team and the patient/family to ensure prompt and efficient intake and admissions for all patients referred to OLOL Rehabilitation Center. The Rehab Liaison conducts patient assessments that include physical and psychological factors in order to plan for individualized continuum of care needs and that meet regulatory criteria under the IRF-PPS. Experience - Three years in general or specialty practice Education - Associate's Degree Licensure - Current Unrestricted Louisiana RN license (if nurse), Current Unrestricted Louisiana LPN license or Current Louisiana Therapy license (if PT/OT/ST, certification also required if ST) or Licensed Physical Therapy Assistant Evaluation and Collaboration Evaluates potential rehab candidates referred to OLOL Rehabilitation Center and functions as a liaison between OLOL and referral sources. Pre-admission assessments are conducted under the criteria and guidelines of CMSs IRF-PPS to ensure appropriateness of admission and to determine medical necessity. Works with healthcare team to develop rehab treatment/discharge plan. Conducts weekly Admissions Committee meetings with Medical Director to determine appropriate admissions and communicates information to nursing team. Maintains archives of denied patient assessments for the required period. Develops, builds, and maintains professional relationships with current or potential referral sources. Understands the capabilities of outside referral sources (such as home health, skilled nursing, etc) and the requirements for prior approval by payors for admission, continued stay, and discharge. Contributes to community and professional education. Assists with marketing efforts and customer satisfaction to ensure continuation and/or expansion of referral base. Participates in SPIRIT classes as requested to explain inpatient rehab, the referral process, rehab qualifications and expectations. Obtains timely pre-certification and insurance verifications from third-party payors to support effective reimbursement for admissions. Uses 3M and RUMBA programs to verify and document insurance information. Serves as liaison with HCR office for Medicaid applicants. Communicates with business office when insurance changes occur. Communicates insurance/payor information to patients and families. Understands IRF-PPS regulatory criteria and how to access resource information from CMS, MACs, etc. in order to maintain optimum reimbursement for the unit. Initiates and completes the IRF-PAI. Demonstrates ability to maximize financial outcomes with effective coding of the IRF-PAI. Collaborates with HIM and physicians to ensure appropriate capture of coding that supports medical necessity criteria. Communicates CMG information to the interdisciplinary team in order to facilitate care planning. Communicates approval status with referral sources, patients and families in a timely and effective manner. Interacts with team members to facilitate alternate placement in the event of denial or inability to admit to OLOL Rehabilitation Center. Communicates information with patients and families about the rehab physician, expectations of the inpatient program, discharge planning, family training, and team conferences. Provides tours of the unit upon request. Demonstrates ability to access and utilize community resources. Is knowledgeable of ADA and other federal guidelines that support individuals with disabilities. Appropriately refers patients/families to community resources for additional support. Other duties as assigned Other duties as assigned

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Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel

Job Description Join CareSouth as a Full-Time Marketing Operations Specialist, where your contributions directly impact the health care landscape in Baton Rouge, LA 70806. This onsite position offers a dynamic environment to harness your skills in a relaxed yet high-performance culture. You will collaborate with innovative minds, driving creative strategies that elevate our brand and enhance community engagement. Your role will empower you to solve marketing challenges effectively while ensuring safety and excellence in every campaign. If you're passionate about making a difference in the healthcare industry and thrive in a professional setting that values integrity and empathy, this is the place for you. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Seize the opportunity to shape the future of health care marketing with CareSouth. Your day to day as a Marketing Operations Specialist As a Full-Time Marketing Operations Specialist at CareSouth, the sky is truly the limit. You will have the freedom to unleash your creativity and devise imaginative marketing strategies that resonate within the Baton Rouge community. Your role will empower you to explore innovative avenues to effectively communicate our healthcare services, ensuring that we meet the diverse needs of our population. With endless opportunities to impact public health positively, you will craft campaigns that not only elevate our brand but also foster community engagement, all while upholding our core values of empathy, integrity, and excellence. At CareSouth, your vision can translate into actionable solutions that truly make a difference in people's lives. Are you the Marketing Operations Specialist we're looking for? To thrive as a Full-Time Marketing Operations Specialist at CareSouth, you must be an outgoing and organized self-starter, capable of managing multiple projects simultaneously. Your strong communication skills will be essential in building relationships within the community and fostering collaboration with team members. A combination of relevant experience and educational background will set you apart, as you will need to leverage various marketing software and tools to execute your strategies effectively. Proficiency in digital marketing platforms, CRM systems, and analytics tools will also be key in tracking campaign performance and optimizing efforts. A creative mindset paired with a detail-oriented approach will enable you to craft compelling marketing materials that resonate with our target audience, ensuring that you successfully address the healthcare needs of the community we serve. Knowledge and skills required for the position are: Must be an outgoing and organized self-starter with a combination of related experience and educational background. Are you ready for an exciting opportunity? If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department OPH-Bureau of Regional and Clinical OperationsJob SummaryJob Description Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO). Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals. Makes regular follow-up calls and in-person visits with clients. Motivates clients to meet their identified goals. Helps clients with social issues like homelessness, hunger and employment. Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region. Attends community engagement events in parishes within region. Documents each client encounter in detail. Prepares reports and documents as needed or requested by program supervisors. Attends scheduled program and regional meetings. Other tasks as assigned. QUALIFICATIONS REQUIRED: Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience. Excellent analytical and critical thinking skills; effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum 1 year professional experience within the healthcare, social services or community organization fields. Minimum 1 year professional experience working with community programs and resources. Minimum 1 year professional experience working within the parishes, communities, and areas where position is located. Relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Come join our team as a Behavioral Health Associate at River Place Behavioral Health! If you are a strong, positive, empathetic, and passionate person and are dedicated to making a difference in lives of those in need through compassionate therapeutic practices while working in a team environment that supports learning and growth, this position is right for you! We are actively seeking strong Behavioral Health Associates to join our excellent nursing team! Acadia Healthcare-River Place Behavioral Health, a service of Ochsner Health System, provides state-of-the-art psychiatric care for adults who are struggling with depression, anxiety, bipolar disorder, and other mental health concerns. Conveniently located in LaPlace, Louisiana, just 20 minutes west of New Orleans and 40 minutes east of Baton Rouge. Among its many features, this historic community along the banks of the Mississippi River in Saint John the Baptist Parish offers the serenity and seclusion that are conducive to healing. As a Behavioral Health Associate at River Place you will participate in the development and implementation of patients' treatment plan by: * Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services. * Ensure the well-being of patients and provide a positive, supportive and structured environment. * Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. * Document timely, accurate and appropriate clinical information in patient's medical record. * Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. * Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. * May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. * May obtain patient's vital signs, height and weight as assigned and document in patient record. * Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. * Engage patients in activities and interactions designed to encourage achievement of treatment goals. * Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. * May provide transportation for patient or coordinate transportation with appropriate staff member. * Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * Six months or more experience working with the specific population of the facility preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). * First aid may be required based on state or facility requirements. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null

DEPARTMENT: Administration SUPERVISOR: Corporate Marketer or Designee The purpose of the Community Liaison position is to build, grow, and maintain positive, meaningful relationships with community referral sources to increase/ maintain census. Informing the community of the services we can provide in a professional, courteous manner. The Community Liaison will also be a liaison between referring personnel and the facility. DUTIES AND RESPONSIBILITIES: The following represents the essential functions of the Community Liaison's role. This list is intended to be a general description of duties and responsibilities; however, it is subject to change according to the needs of the facility determined by the Corporate Marketer or Designee. Routinely visit and call referral sources to maintain quality relationships. Inform referral sources of changes in services and contracts as well as achievements, building or equipment upgrades, goals met, and activities taking place at the nursing home. Assist the Internal Admissions person in making the transition into our facility smooth and positive. Assess possible admissions to deem appropriateness for placement. Communicate with marketing team, referral sources, residents, residents' representatives, and the facility to coordinate smooth admission and/ or re-admission into our facility. Work with nursing team for clinical approval or valid reason for denial. Request further information upon the request of the clinical team. Ex: wound care notes, therapy notes, respiratory notes, behavior details, etc. Focus on facility census goals- meet and maintain them. Build relationships with new admissions and make sure facility staff are addressing any concerns they may have. Verify the referral has an insurance source that covers nursing home placement and is appropriate for the services they are expecting to receive. Confirm the 142 has been issued within the last 30 days. Log, track, and trend referrals in the appropriate application. Address trends for denial and see if there is any accommodations or solutions the facility can come up with to expand the cliental, we are able to serve. Ensure clinical and financial approval of referrals before notifying referring party of acceptance. May assist with completion of admissions paperwork with the resident or their representative(s). Inform the Interdisciplinary Team (IDT Team) of anticipated admission and obtain room number. If in the facility, check resident's room for readiness prior to arrival: cleanliness, odors, bed made, working call light, water pitcher and overbed table present, all light bulbs working, soap and paper products stocked, walls, floors, and ceilings in good repair, etc. May coordinate or participate in facility tours with potential admissions/referrals. Follow up with new admissions or their responsible party to ensure satisfaction shortly after admission and thereafter (until resident becomes acquainted with new environment). Maintain open communication lines with residents and their representatives after completion of the admissions process. Help refer them to the appropriate staff member for issues or concerns. Also, a friendly call to give an update on their loved one is impactful. The Community Liaison may participate in Daily QA (morning) Meetings, Monthly/ Quarterly QA, Resident Council Meetings if requested, Care Plan Meetings upon request, in-service trainings, continuing education programs, and all other meetings called by Legacy or licensing entities. Member of the Interdisciplinary Team (IDT Team). Participate in community/ marketing events. Must be always be available via telephone with reasonable response time (not exceeding 2 hours) or notify Supervisor, corporate designee, or appropriate facility staff prior to unavailability. Must act in ways that promote professional and positive representation of the facility to the community. Communicates in a professional and courteous manner using effective verbal and non-verbal communication skills with residents, their families, co-workers, and vendors. Maintains confidentiality of department, resident, employee information, communication, and documentation as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. Records working hours per company policy. Clocks in and out for all working/training hours. Uses marketing supplies and works within budget constraints to promote Legacy in the community. Maintain compliance with Legacy's Compliance program and plan. Adhere to Legacy's Code of Conduct and Dress Code. These duties are not all-inclusive but provide minimum performance expectations which will be reviewed in the evaluation process. Supervisor may edit, alter, add to, or exclude duties and responsibilities based on the needs of the facility. QUALIFICATIONS/ EXPERIENCE/ REQUIREMENTS: Minimum Qualifications Freedom from illegal use of drugs. Freedom from use and effects of drugs and alcohol in the workplace. Anyone found guilty by a court of law of abusing, neglecting or mistreating individuals in a healthcare-related setting are ineligible for employment in the position. Education and/or Experience College degree preferred, but not required. Experience in Long-Term care setting preferred but not required. Admissions or Marketing Experience preferred as well as working knowledge of medical and billing terminology. Certifications, Licenses, Registrations: None

The hospital liaison case manager provides coordinated entry assessments and case management for persons experiencing homelessness in coordination with hospital staff, under the supervision of the Director of Housing Programs. This position requires collaboration with “SVDP” leadership and staff in order to be able to properly inform hospital discharges of community resources, and to determine shelter availability and appropriateness based on the needs of the patient at the time of discharge. The case manager will be based at Our Lady of the Lake Hospital and will work in close collaboration with hospital staff. This position requires regular travel between “SVDP's” campus and the Our Lady of the Lake campus. The case manager is expected to report to the shelter at least three times per week for check-ins, meetings, resource coordination, and team building. Staff in the Housing Program of St. Vincent de Paul (“SVDP”) of Baton Rouge work in unity with all “SVDP” personnel, embracing the organization's mission of charity and justice. They collaborate with others of goodwill to alleviate need and address its root causes, making no distinctions among those served-recognizing in each person the face of Christ. Housing Program staff also actively participate in the local Continuum of Care to coordinate services, enhance support for guests, and reduce duplication of efforts MINIMUM QUALIFICATIONS: Education, Experience & Certifications: BSW degree from an accredited university/college required. Current license as a social worker with Louisiana State Board of Social Work Examiners. Class E Driver's License and safe driving record. Two years experience working in social services, preferably with persons experiencing homelessness, is preferred. Other Qualifications: Demonstrate strong interpersonal communication skills with the ability to build rapport across diverse populations, particularly with those experiencing homelessness or vulnerability. Exhibit professional team collaboration while maintaining the capacity for independent work and decision-making within interdisciplinary healthcare and social service environments. Possess proficiency in technology systems including HMIS database, hospital information systems, Microsoft Office suite, and standard office equipment. Willingness to travel between multiple locations within city limits as required by position responsibilities. Respect of the mission and values of “SVDP” and the Catholic Social Teachings, while implementing “SVDP's” vision into service delivery and daily interactions. Meet healthcare setting requirements including, proof of required vaccinations per hospital policy, and completed tuberculosis screening. Physical Demands: Must be able to walk long distances (Hospital parking and throughout the facility, and in the community) Must be able to lift “fifteen (15)” pounds (Laptop, bags, etc.) Must be able to sit for long periods of time while working at a computer. Must be able to stoop, lift, and bend frequently throughout the day. Working Environment: This position is in the shelter environment and in a hospital/ community setting. IV. ESSENTIAL JOB DUTIES/PERFORMANCE STANDARDS: A.Case Management Services for persons experiencing homelessness. Collaborates with hospital case management staff to coordinate discharges and/or identify and secure resources for those who meet initial criteria. Conducts high quality comprehensive coordinated assessments in order to identify individual needs to further determine eligibility. If appropriate, will complete the coordinated entry assessment. If a person does not meet requirements or desire to enter SVDP Shelters, will participate in connecting persons experiencing homelessness to appropriate services to help with the discharge process. Provides high quality counseling, intervention, services to hospital patients. Coordinates referrals to homeless programs, case management resources and/or emergency services.Advocates for needed services and assists patients with obtaining the services. B. HMIS Data Entry/ Epic data Entry: Ensure accurate and timely entry of data is entered into both the hospital EHR and HMIS. Maintain system integrity and compliance with federal guidelines and security protocols. Serve as the primary point of contact for all discharges in both inpatient and emergency departments for persons experiencing homelessness. C. Collaboration and Communication Work with Director, Assistant Director(s), Social Workers, Case Managers, and other internal team members to stay on top of eligible resources at “SVDP”, Our Lady of the Lake, and within the community. Communicate effectively with diverse groups. Actively seek to integrate themself into the “SVDP” and OLOL teams in order to increase referrals and collaboration. Develop rapport with community resources in the medical networking community for eligible services. Provide in-house training for hospital staff about coordinated entry, working with patients experiencing homelessness, and regarding “SVDP”'s policies/criteria for intakes into the shelter. D. Other Duties: Include but are not limited to overall program support. Assist in navigation within the system for services and resources, even those that do not necessarily meet criteria for “SVDP”. Adhere to the policies and procedures of “SVDP” and Our Lady of the Lake. Maintain strict confidentiality when interacting with patients/guests. Take on responsibility for meeting personal learning needs. Meet and consult with other agency personnel as requested. Duties as assigned. We are an equal opportunity employer and participate in the E-Verify program. ADA Compliant: If you require reasonable accommodations, please reach out to us.

Please click HERE to apply. * Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO). * Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals. * Makes regular follow-up calls and in-person visits with clients. * Motivates clients to meet their identified goals. * Helps clients with social issues like homelessness, hunger and employment. * Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). * Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region. * Attends community engagement events in parishes within region. * Documents each client encounter in detail. * Prepares reports and documents as needed or requested by program supervisors. * Attends scheduled program and regional meetings. * Other tasks as assigned. QUALIFICATIONS REQUIRED: * Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience. * Excellent analytical and critical thinking skills; effective organizational and time management skills. * Great attention to detail and follow up. * Ability to manage projects, assignments, and competing priorities. * Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: * Advanced degree. * Minimum 1 year professional experience within the healthcare, social services or community organization fields. * Minimum 1 year professional experience working with community programs and resources. * Minimum 1 year professional experience working within the parishes, communities, and areas where position is located. * Relevant industry certifications.

Qualifications KNOWLEDGE / SKILLS / ABILITIES: High School diploma or equivalent Ability to utilize a telephone and computer to retrieve or record donor information Clear speaking voice and effective verbal communication skills and telephone etiquette Must be self-motivated to work independently, as well as part of a team Must demonstrate a positive approach toward donors and team members, acting in a professional manner at all times Ability to maintain confidentiality of Company and donor information PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT: Work is generally performed in an office setting Must be able to perform duties which require sitting at desk or workstation for long periods of time, talking on the telephone and using computer to retrieve or input data Must be able to work flexible hours The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

**We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate,** **and innovate. We believe** **that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.** **At Ochsner, whether you work with patients** **every day** **or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!** This job welcomes and connects the consumer to the health system. Handles acquisition, front door navigation, care coordination and transitions of care. Delivers excellent care and meets the unique care needs for various segments of patient populations that interact with the health system. Takes incoming contacts (including but not limited to: calls, live chats, emails, texts), and determines correct pathway and next steps for patient. Coordinates with clinic partners if access barriers exist to get the patient what they need. Develops and fosters interpersonal relationships with stakeholders inside and outside of team by offering patient focused solutions and demonstrating an elevated level of attention, care and follow up to close customer service loop. Creates opportunities and options for patients by addressing preventive care screenings and annual appointments. **** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. **Education** Required - High school diploma or equivalent. Preferred - Bachelor's degree. **Work Experience** Required - Four years of experience in customer service, appointment coordinator or another related field. **Knowledge Skills and Abilities (KSAs)** + Excellent critical thinking skills. + Ability to maintain a patient/consumer focused approach in all interactions. + Ability to solve potentially complex navigation problems. + Proficient in navigating and managing multiple systems. + Excellent interpersonal skills and ability to manage multiple stakeholders. + Ability to use appropriate judgement on when to employ non-traditional, effective solutions to fully resolve stakeholders needs. + Proficiency in technology applications and various software packages specific to role. + Ability to prioritize, organize and coordinate multiple work assignments in a fast-paced environment. **Job Duties** + Maintains a patient/consumer focused approach in all interactions while engaging in holistic coordination of care for consumers by optimizing patient care setting and matching right setting/right time. + Manages patient egresses, including but not limited to phone, email, text, live-chat, etc. + Delivers first contact resolution provides the patient with right care outcome. + Responds to patient and provider request with a focus on transforming experience by building trust and rapport. + Provides timely and effective resolutions that exceed stakeholder expectations. + Develops and fosters interpersonal relationships with stakeholders inside and outside of team by proactively offering patient focused solutions and demonstrating an elevated level of attention, care and follow up to close customer service loop. + Navigates escalations to clinic partners with poise and skill to resolve patient issues. + Navigates and flexes between the varying needs of patient segments to eliminate barriers to efficient delivery of care. + Identifies system service delivery problems and potential solutions for effective patient management interventions. + Serves as liaison with medical staff, nursing staff and ancillary department staff to eliminate barriers to ensure delivery of care. + Serves as a subject matter expert and brand ambassador for our service line focuses on retention by creating opportunities and options for patients by addressing preventive care screenings and annual appointments. + Performs other related duties as assigned. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. **Physical and Environmental Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. **Are you ready to make a difference? Apply Today!** **_Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website._** **_Please refer to the job description to determine whether the position you are interested in is remote or on-site._** _Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland,Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C._ **_Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ************ (select option 1) or_** **_*******************_** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications._** Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Thank you for your interest in employment with Southeastern Louisiana University.Southeastern Louisiana University's Department of Educational Talent Search invites applications for the position of Outreach Specialist to provide guidance and counseling for junior high and high school students involved in the program. Provides personal, career, and academic counseling for participants in a one-to-one and group basis. Maintain documentation of counseling contacts with parents, teachers, and school counselors, and submit reports to the Assistant Director. Provides parents of participants with workshops and information related to areas of concern, i.e., applying for financial aid, completing admission applications, etc. REQUIRED QUALIFICATIONS Bachelor's Degree from an accredited university. REQUIRED EXPERIENCE Must be able to work with and relate to students, teachers, counselors, and administrators in a positive manner. Must be committed to working with diversity. PREFERRED QUALIFICATIONS Experience with and/or knowledge of programs that serve middle and/or secondary school populations. Knowledge of computers and computer software. Grant writing experience. Prior TRIO experience. REQUIRED DOCUMENTS Cover Letter Resume/Vita Copies of Transcripts (official transcripts will be required if hired) Names and contact information for 3 references Posting Close DateJanuary 21, 2026 Please Note: Applications must be completed and submitted by 11:59 p.m. on the posting close date to ensure consideration. Southeastern Louisiana University is committed to fostering an environment of inclusion, respect and appreciation of differences in individuals. Southeastern is also designated as a State as a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. How to Apply: Click on the Apply button and complete an electronic application which can be used for this vacancy as well as future vacancies. Any required documents should be attached under the Resume/CV section of your application. If all required documents are not attached you will NOT be considered.

Job Purpose: The Behavioral Health Counselor will conduct patient assessments, implement therapeutic interventions, complete individualized treatment plans, provide patient education, and complete referrals as necessary. FTCA Scope of Employment : Federal Tort Claims Act (FTCA) coverage is restricted to acts or omissions of a covered entity within the scope of employment of a covered individual. For actions to be within the scope of employment and be covered, they must: be within the approved scope of the project, including sites, services, and other activities. Duties, as outlined in this job description and the contract for services, align within the scope of employment for a Nurse Practitioner and are therefore covered by the Federally Supported Health Centers Assistance Acts (FSHCAA) and the FTCA. Scope of Project: Health Center Program Service(s): General Primary Medical Care, Diagnostic Lab, Diagnostic Radiology, Screening, Coverage for Emergencies during and after hours, Voluntary Family Planning, Immunizations, Well Child Services, Gynecological Care, Obstetrical, Prenatal, Intrapartum Care (Labor and Delivery), Postpartum Care, Preventative Dental, Pharmaceutical Services, Case Management, Eligibility Assistance, Health Education, Outreach, Transportation, Translation, Additional Dental Services, Mental Health Services, Substance Use Disorder Services, Podiatry Key Responsibility Areas: Satisfies Core Competencies Adheres to OHCC's core values: commitment, compassion, diversity, integrity, and quality. Accepts responsibility for ensuring that performance meets the standards of the professional, ethical and relevant legislated requirements. Demonstrates cultural competency and commitment to patients. Maintains weekly scheduled appointments in electronic health record. 2. Patient Screening/Assessment Assist patients as they present for services through walk-in or warm hand off from other providers. Evaluate patients through observations, tests, surveys, interviews, or other methods. Conduct comprehensive biopsychosocial assessment of patient needs. Assist in identifying and addressing barriers to medical or behavioral health services. Collaborates and consults with interagency and intra agency multidisciplinary care team inclusive of review of clinical findings and recommendations. Conducts diagnostic evaluations and assigns appropriate DSM and ICD diagnoses codes. 3. Treatment Planning and Follow-Through Coordinate all aspects of behavioral health care management. Collaborate with patients to develop individualized treatment plans with specific goals, objectives, and interventions. Work closely with multidisciplinary team of medical and behavioral health providers, clinical staff, and external partners to address issues that may impact patients' ability to engage in care. Participate in case conferences to assess patient needs and coordinate services. Provide evidence based therapeutic services to patients and their families to address mental health and substance use disorders. Complete and follow up on referrals to community services, including advocating for patients and ensuring patient access to community agencies. Assist with crisis intervention as needed. 4. Reporting and Program/Staff Development Maintain confidential client records and files and prepare reports as required. Completes all required documentation including orientation documents, assessments, treatment plans, and progress notes in electronic medical record within required timeframe. Attend all mandatory meetings and trainings. Reviews and remains updated on agency and departmental policies and procedures. Maintains CEs as required by applicable licensing body. Provide education to patients, OHCC staff, and community members on behavioral health symptoms and diagnosis through case conferences, blogs, or trainings. Minimum Qualifications: Active LCSW with Louisiana State Board of Social Work Examiners or LPC with Licensed Professional Counselors Board of Examiners is required. Master's degree in social work or master's degree in Counseling is required. At least one (1) year of paid post-degree experience in clinical experience providing mental health and substance use disorder services is preferred. Knowledge and experience with evidence-based practices, including trauma informed care framework. Knowledge and experience working with co-occurring disorders (mental health and substance use) is preferred. BLS for healthcare provider is required. Physical Requirements: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required. Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise (i.e. business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Travel or Special Requirements: Driving during the workday as well as local or out of state travel may be required to perform job duties.

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel