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Community health worker skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Jessica Clontz,

Jessica Clontz

Below we've compiled a list of the most critical community health worker skills. We ranked the top skills for community health workers based on the percentage of resumes they appeared on. For example, 12.7% of community health worker resumes contained patients as a skill. Continue reading to find out what skills a community health worker needs to be successful in the workplace.

15 community health worker skills for your resume and career

1. Patients

Here's how community health workers use patients:

Prepared patients for abortion procedures; assisted doctor and performed ultrasounds during procedures; supported women physically and emotionally after abortions.
Assisted uninsured ER patients with acquiring state assistance; assessed eligibility and navigated through state/county/city health care programs.

2. Community Health

Community health is a category of medical speciality that places its attention on the well being of people. The main focus is mental and physical well-being of these people located in a specific region geographically. It seeks to help community people maintain and enhance their health in order to prevent disease spread.

Here's how community health workers use community health:

Supervised and managed Community Health Workers implementing interventions geared towards improvement and management of chronic diseases such as asthma and diabetes.
Created partnerships with community organizations, represented the Community Health Worker program and Buffalo Prenatal-Perinatal Network at community events and meetings.

4. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how community health workers use community resources:

Provided relevant crisis intervention, advocacy and referrals when appropriate and assist clients in identification and coordination of appropriate community resources.
Case Management Responsible for linkages/referrals to a variety of community resources Home visits Assessments/screenings Provide education on a variety of topics

5. CHW

Here's how community health workers use chw:

Attended biweekly CMMI report out meetings with management team to report CHW milestones and barriers at the 3 pilot sites.
Coordinated and monitored the scheduling, performance measures, training, and service provision of the CHW program.

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7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how community health workers use patient care:

Created patient care records that documents services rendered to include advice, education and/or treatment recommendations.
Maximized patient care by utilizing case management and care coordination skills.

8. Health Education

Health education refers to education concerning healthcare.

Here's how community health workers use health education:

Plan, design and implement children health education curriculum focused in promoting academic and health education.
Provided health education and counseling for patients as well as ongoing individualized case management.

9. Care Coordination

Here's how community health workers use care coordination:

Utilize health risk screenings to determine escalation to licensed clinical staff as determined by Care Coordination policy.
Provided care coordination services for clients through face-to-face interactions.

10. Primary Care

Here's how community health workers use primary care:

Maintained confidential and accurate records through the Primary Care Management computer system.
Work as a part of a team that provides primary care through prevention and education promotion.

11. Public Health

Here's how community health workers use public health:

Develop and maintain cooperative working relationships with agencies and organizations interested in public health car.
Developed and distributed public health information materials to community residents and stakeholders.

12. Community Outreach

Here's how community health workers use community outreach:

Provided community outreach by representing Metropolitan Family Health Network in community events by focusing on populations with barriers to care.
Participated in 12+ community outreach events to educate importance of early prenatal care, diabetes, and preconception/inter-conception.

13. Home Health

Here's how community health workers use home health:

Performed home health care services, clinic office duties, phlebotomy services, transport services and other duties as assigned.
Coordinate services for clients including: skilled nursing, physical therapy, social work, home health aide and financial assistance.

14. Compassion

Here's how community health workers use compassion:

Case Manage patients with a variety of needs with the best customer services, compassion and sensitive to their needs.

15. Community Services

Community ѕеrvісе is аn unраіd activity in which аn individual оr grоuр еngаgеѕ tо bеnеfіt thе lосаl, nаtіоnаl оr glоbаl соmmunіtу. It іѕ also uѕеd as аn аltеrnаtіvе to imprisonment аnd іѕ intended tо connect offenders to the victim or society ѕо thаt they can undеrѕtаnd how their асtіоnѕ аffесt оthеrѕ.

Here's how community health workers use community services:

Create connections between vulnerable populations and needed community services and resources.
Assisted clients in obtaining critical community services.

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What skills help Community Health Workers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on community health worker resumes?

Jessica Clontz

Assistant Teaching Professor, Human Development and Family Studies, Program Coordinator, HDFS, Pennsylvania State University

The skills employers are looking for include teamwork, leadership, creativity, and flexibility. Although many agencies have moved to a remote service delivery model, professionals are still working as a team to meet client needs effectively. Employers want leaders who are not afraid to take on responsibility and communicate assertively. Working in human services requires you to think on your feet... a lot! Being creative will allow you to meet clients where they are instead of where you want them to be. The pandemic has made flexibility a necessary skill for all human service professionals. Schedules and activities can change at a moment's notice; therefore, you must be able to quickly adapt.

What soft skills should all community health workers possess?

Jessica Clontz

Assistant Teaching Professor, Human Development and Family Studies, Program Coordinator, HDFS, Pennsylvania State University

Although the pandemic has changed much of how the human services field functions, the most important skills remain the same: compassion, empathy, creativity, maintaining personal wellness, and holding space for others. With millions of people grieving sudden deaths of loved ones, professionals will need to be prepared to be a witness and hold space for that grief. To avoid compassion fatigue and burnout, it will be helpful for professionals (and employers!) to make personal wellbeing a priority and encourage a balance between work and other fulfilling endeavors.

What hard/technical skills are most important for community health workers?

Jessica Clontz

Assistant Teaching Professor, Human Development and Family Studies, Program Coordinator, HDFS, Pennsylvania State University

The pandemic forced us to redesign service delivery; therefore, professionals will need to demonstrate proficiency in tech skills such as setting up and hosting a teleconference, helping clients navigate online services, and leveraging social media for your agency. Although marketing on social media is not usually what professionals in the human services field expect to be doing, it is a necessary component among thriving organizations. Cultivating an engaging presence on social media and other platforms helps reach more people who may be in need of your services.

What community health worker skills would you recommend for someone trying to advance their career?

Dr. Patrice Hallock Ph.D.

Professor of Education, Utica College

Volunteer! Work in any setting that will allow one to learn communication and collaborative skills. The participation in any system that is focused on caring for others, whether it is healthcare, social services, or education, will help graduates to better understand the varied settings in which they can apply their academic skills. Graduates must be open to the vast range of settings in which they can apply their skills, and volunteering helps people to learn about opportunities they didn't even know existed (or that they would like!).

What type of skills will young community health workers need?

Nicole Hansen

Director of Mission Advancement, YMCA of Greater Fort Wayne

Along with a four-year degree, new graduates will need to demonstrate good interpersonal skills, a positive attitude, and the ability to be cross-trained into more than one department. People who become "utility players" are more valuable because they can pitch in when the need arises. Graduating with a four-year degree communicates that the student is disciplined, responsible, and mature and manages time. Soft skills are also very important because no one wants to work with someone who isn't friendly or cooperative. Being reliable and dependable is also important, especially when beginning a new job. Employers want to know that you can be counted on to arrive on time and to meet deadlines without constant reminders about the expectations. A successful, newly-graduated employee will be known for stepping up and taking on new assignments with eagerness and confidence. The future is unclear, and we are all looking for the type of person who is ready for the challenges ahead.

Do you want to know more?

List of community health worker skills to add to your resume

The most important skills for a community health worker resume and required skills for a community health worker to have include:

Patients
Community Health
Social Work
Community Resources
CHW
Social Services
Patient Care
Health Education
Care Coordination
Primary Care
Public Health
Community Outreach
Home Health
Compassion
Community Services
Substance Abuse

Treatment Plan
Social Support
Phone Calls
Health Services
Diabetes
Healthy Behaviors
Health Insurance
Crisis Intervention
Community Agencies
Data Entry
EMR
Health Issues
Medical Care
Scheduling Appointments
Disease Prevention
Chronic Disease

Rehabilitation
Quality Care
CPR
PCP
Trusting Relationships
Blood Pressure
Health Fairs
Excellent Organizational
Community Organizations
Community Events
Foster Care
Emotional Support
Health Care System
Health Screenings
Prenatal Care
Mental Health Interventions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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