Outreach Worker - Care Manager
Community health worker job in San Diego, CA
The Outreach Worker - Care Manager for Enhanced Care Management (ECM) is responsible for providing high-touch, person-centered care coordination and case management to Medi-Cal members with complex health and social needs, in accordance with California's CalAIM initiative. This role involves working directly with clients, families, community partners, and healthcare providers to develop and implement individualized care plans that address the physical, behavioral, and social drivers of health.
Essential Functions
Locates and connects homeless individuals/families on the streets to guide them through the coordinated entry system and/or connect with the Street Health Program and Village Health Center services.
Works with internal and external parties to provide clients with community resources and aligns clients with resources consistent with insurance benefits to help improve patient health status.
Collects and enters patient information, status, and statistics for reporting purposes in the electronic health record and various reporting databases to improve efficiency of services.
Provide frequent outreach, including field visits, home visits, or telephonic engagement as appropriate.
Records information in electronic medical records, collects and documents patient medical information, including medical history to ensure effective coordination of care.
Multitasks, communicates with patients, de-escalation & assessment skills, provides customer service and trauma informed care to ensure patient safety and satisfaction.
Collaborate with interdisciplinary team members, including behavioral health, housing, substance use, and medical providers.
Schedules patient appointments and maintains communication to confirm future appointments, verifies and/or cancels prescriptions at the pharmacy, and scans and faxes documents.
Maintains a caseload of clients to assure care continuity and improve stability.
Provides referrals and case management, documents progress notes, and formulates treatment goals with clients. Monitors client progress and modifies treatment plans as needed.
Completes timely clinical documentation and participates in multidisciplinary meetings with internal and external partners.
Supports Street Health Outreach Workers, ensuring ECM compliance, and provides training as appropriate to team members.
Meet productivity and reporting standards by documenting all activities in designated systems.
Drives street health van to support street health operations and transport patients.
On time completion of assigned training and policies.
Performs other duties as assigned.
Qualifications
High School Diploma or GED
At least 1 year of outreach and/or enhanced care management experience working with underserved populations.
Basic user of MS office
Participate in annual Tuberculosis screening and/or other screenings when necessary.
Reasonable accommodation may be granted where appropriate.
Possesses a valid California driver's license; and has no Class 1 or more than two Class 2 violations within the past 36 months.
Familiarity with CalAIM Populations of Focus (e.g., individuals experiencing homelessness, complex medical/behavioral health conditions).
The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N4: $23.90 - $31.43 (Midpoint: $26.80)
Auto-ApplyCommunity Health Worker
Community health worker job in San Diego, CA
For more than 55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.
FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.
Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.
The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.
Job Roles
* Collaborate with multidisciplinary care team in coordinating a wide array of navigation, health care, case management, educational support and patient engagement functions in recruiting, supporting and connecting individuals to services at FHCSD.
* Facilitate enrollment of patients in FHCSD services. Schedule appointments and conduct intake per department guidelines and productivity goals.
* Facilitate care transitions between providers, community partners, and specialty care providers through use of the Electronic Health Record to ensure relevant correspondence is attached for each patient.
* Provide support for patients, focusing on reducing poor health outcomes through improving continuity of care.
* Provide support, empowerment, education, and case management services for those that may be chronically ill, including co-morbid substance use and/or mental illness through direct interaction or within a group setting environment.
* Educate potential patients about FHCSD services to include relationship building in connecting to a wide array of services.
* Conduct periodic assessments of patients' substance use, physical activity, dietary, or other habits harmful to health and wellbeing.
* Serve as liaison between the multidisciplinary care team and the community to include developing relationships with various stakeholders as part of the patient's care plan. Resolve any barriers related to necessary resources.
* Participate regularly in program meetings.
* Function collaboratively with partners of FHCSD.
* Identify linguistic, cultural and transportation needs of clients with linkage to resources as appropriate.
* Track, monitor and actively manage assigned cases to ensure coordination of care, retention of patients, and to ensure a high level of utilization is maintained.
* Attend ongoing training to include certification courses when applicable.
* Perform other duties as assigned.
* High School Diploma or GED equivalent required.
* Bachelor's Degree in health care or social services field or Community Health Worker certification preferred.
* OR equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
* Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years
* Experience/Specialized Skills (Including Language)
* Lived experience that aligns with and provides a connection between the CHW and the community being served (justice involved) required.
* 2 - 3 years of experience working with health care systems, substance use treatment programs, or community-based organizations OR CHW Certificate required.
* Knowledge of adult health coaching and engagement techniques, best practices and tools.
* Ability to engage clients in meeting their health care needs through inclusion of patient connectedness with FHCSD services through care coordination and case management strategies.
* Ability to exercise discretion, and maintain confidential information.
* Ability to work in a fast-paced environment in seeking solutions and health care service connections.
* Ability to work effectively with clients from diverse social, cultural and economic groups.
* Possess critical thinking skills in finding solutions to problems/addressing barriers.
* Strong interpersonal and customer service skills with the ability to interact empathetically with persons who possess diverse levels of socio-economic and education backgrounds.
* Intermediate verbal and written communication skills to include the ability to communicate effectively with those who speak English as a second language.
* Bilingual English/Spanish or other language preferred.
* Knowledge of the community resources, health and social services systems in San Diego County, and a willingness to work within these settings when appropriate.
* Ability to work in a variety of environments to include various criminal justice system settings, encampments, community organizations, outpatient treatment facilities, etc.
* Ability to work well in a team-based environment or independently.
* Demonstrated ability to maintain good working relationships with employees, coworkers, and community partners.
* Basic skills in computer applications and software to include MS Office and Electronic Medical Records.
We are excited to share that the salary range for this position is:
$24.00 - $29.26
Information on our extensive benefits package can be found here: FHCSD Wellness - Employee Hub (gobenefits.net)
FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.
Auto-ApplyHealth Services Coordinator (LVN/LPN)
Community health worker job in La Mesa, CA
At MBK Senior Living, we're committed to putting people first - our residents
and
team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
Job Description
Our beautiful community, The Montera, is looking for a Health Services Coordinator to join our amazing team of senior living heroes in La Mesa, CA!
Schedule: Thursday-Monday or Friday-Tuesday
Job Summary:
The Health Services Coordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health Services Coordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure.
Duties & Responsibilities:
Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
Draft initial individualized Service Plans and update as needed.
Review service plans with responsible parties and Executive Director as requested by DHS.
Ensure continuity of the assisted living residents' total care regimen.
Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care.
Perform all assigned duties accurately and timely including required documentation.
Serve as a medication technician, if needed.
Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties.
Check vital signs as directed and look for signs that health is deteriorating or improving.
Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated.
Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations.
Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers.
Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with all Federal, State, and local regulations, and all company policies and procedures.
Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.
Education Requirements:
RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal.
Experience Requirements (in years):
2+ years of prior related work experience functioning in a similar healthcare environment.
Required Competencies/Licenses/Certifications:
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid state driver's license and valid insurance or reliable method of transportation required.
Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
Must have excellent communication skills including the ability to speak, write and read English.
Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests.
Must possess strong organizational, problem solving and time management skills.
Must maintain a neat and organized work environment to promote safe coordination of resident care.
Physical Demands & Work Environment:
Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
Ability to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds.
Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Pay: $34-$36/hour
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
Auto-ApplyCommunity Liaison - Hospice
Community health worker job in San Diego, CA
Our Company
Apreva Hospice
Coverage area: North County Coastal
Schedule: Monday - Friday
Are you passionate about connecting people to compassionate care? Apreva Hospice is seeking a Community Liaison in San Diego, CA that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!
How YOU will benefit
Grow your career in healthcare sales and outreach
Make a real impact by connecting people to compassionate end-of-life care
Engage with the community through events and networking
Gain specialized knowledge in hospice care and related conditions
Enjoy a dynamic, goal-driven role with autonomy and flexibility
Be part of a mission-driven team that values dignity and compassion
As a Community Liaison You will:
Visit hospitals, clinics, and senior care facilities to promote our hospice services
Build strong, ongoing relationships with doctors, nurses, and referral partners
Attend community events to raise awareness and represent our brand
Track and manage outreach activity in our system (CRM)
Use market insights to plan and improve outreach efforts
Educate families and professionals on hospice benefits and how we can help
Work with our care team to ensure smooth patient referrals and quality care
Stay current on hospice care through training and self-learning
Complete reports, documentation, and other admin tasks on time
Follow all healthcare rules and regulations
Benefits and Perks for You!
Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k) with company match
Generous PTO
Mileage reimbursement
Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
*Benefits may vary by employment status
Qualifications
2+ years health care marketing experience
Current and valid state driver's license
Proof of auto insurance
Strong interpersonal and communication skills
Computer literacy and knowledge of relevant healthcare and administrative software
Excellent analytical and problem-solving skills
Organizational and time management skills
Ability to work independently
Ability to work closely and professionally with others at all levels of the organization and communities that we serve
Demonstrates the highest degree of customer service and professionalism
About our Line of Business Apreva Hospice, an affiliate of BrightSpring Health Services, is committed to bringing a high level of care to our patients and their families. We are able to do this by employing compassionate, skilled individuals who are committed to providing a true hospice experience for our patients. Our mission and purpose are to honor and promote dignity and quality of life for our patients and their loved ones. If you are seeking a hospice that will allow you to provide meaningful care from day one, join our family of talented health care professionals. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $78,000.00 - $90,000.00 / Year
Auto-ApplyCommunity Health Advocate, Senior - San Diego
Community health worker job in San Diego, CA
Your Role
The Community Programs team provides high touch engagement with members and community-based organizations to remove barriers to healthcare access, enhance population health initiatives, and advance health equity. The Community Health Advocate will report to the Information Resource Center Manager, Operations. In this role you will be assisting members who have complex health and/or social needs, accessing their immediate needs, and addressing barriers to care that include, but are not limited to care coordination, linkages to health plan services, and community resources.
*This position will require five days a week onsite at an Information Resource Center in San Diego and may require travel (locally and occasionally, Los Angeles County for training purposes)*
Your Knowledge and Experience
Requires a bachelor's degree in Social Work, Psychology, Biology, Public Health, Nursing, Community Health, or Health related field or equivalent experience
Requires at least 5 years of experience working with people who need assistance with complex health and social issues
Requires knowledge of and experience working with community agencies and programs
Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process
Requires strong problem-solving and customer service skills
Valid California driver's license and proof of insurance required
Bilingual speaking, reading and writing strongly desired and preferred
#LI-AD3
Your Work
In this role, you will:
Assess psychosocial and social determinants of health needs for high-risk members and document assessment results or augment available information in appropriate systems
Consult with or refer members to licensed staff (social worker, nurse case manager etc.) as required based on member social, health risk and medical complexity
Establish relationships and partner with community resources, health plans and providers by participating in community engagement activities with local agencies e.g. faith-based organizations, community centers, government agencies, parks, recreation centers and schools
Assist members with problem solving barriers to high complexity health conditions by identifying, locating, connecting to and navigating needed community and medical system services, including visiting members at their homes, accompanying members to medical appointments and assisting members with completing forms to access needed services
Actively engage, build rapport, establish trusting relationships and facilitate collaborative communication with members and member family support systems
Identifies social determinants of health concerns/ gaps, develops and documents a plan to address complex social and health disparities
Documents member updates and progress notes in appropriate systems, submits timely reports, and provides recommendations for improved member outcomes tracking
Identifies gaps in community resources and medical systems, makes recommendations to close gaps and implements new services or solutions to close identified gaps
Auto-ApplyCommunity Outreach Social Worker
Community health worker job in San Diego, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
JOB SUMMARY:
An ECM (Enhanced Care Management) outreach worker helps individuals with complex health conditions or social challenges that make it difficult for them to navigate the healthcare system and access the services they need.
The ECM Outreach Coordinator is responsible for community outreach and enrolling eligible clients into Enhanced Care Management (ECM), a Medi-Cal managed care benefit that addresses the clinical and non-clinical needs of high-need individuals through the coordination of services and comprehensive care management. This position works collaboratively with multidisciplinary team and community resources. This position requires a creative intellectual with critical thinking skills and a desire to help those in need.
DUTIES AND RESPONSIBILITIES of this position include but are not limited to:
Enroll clients in ECM program and complete intakes both in office and in community settings
Perform outreach services including phone calls, texts, emails, letters, and going into the field to locate clients.
Determine eligibility for Community Support Services using the DHCS Community Supports criteria
Facilitate referrals to resources and Community Support Providers
Assist clients with appropriate linkage of social and community support systems.
Assist with the development of effective working relationships with agencies and organizations to advocate for clients and increase referrals
Complete all documentation per Medi-Cal, and County standards within expected deadlines
Conduct outreach in a community setting to facilitate engaging previously enrolled clients who have been unresponsive
Participate in seminars and required trainings
May provide translation services as needed
Perform other duties and related as assigned.
EXPERIENCE/EDUCATION:
High School Diploma or GED required. Bachelor's degree in public health, social work preferred but not required or a related field, or equivalent training and experience.
One year or more of case management or related experience required.
Valid California driver's license and valid vehicle insurance required.
Experience with Enhanced Care Management and/or Community Supports preferred
Experience and knowledge of working with unhoused population preferred
KNOWLEDGE, SKILLS, & ABILITIES:
Demonstrated ability to effectively perform the responsibilities outlined above
Knowledge of community and county resources to facilitate referrals and coordination with appropriate agencies.
Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required
Working knowledge of Microsoft Office Suite required
Verbal and written fluency in English required; Bilingual skills in a second language (particularly Spanish) desired but not required.
Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability.
TRAVEL AND WORKING CONDITIONS
This job requires you to be in the community and other community partner sites. 25% of work is often conducted in an office environment and 75% out in the community. Basic safety precautions and the use of protective clothing or gear may be required.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to regularly sit for extended periods of time; and regularly operate a computer and use manual dexterity for tasks such as keyboarding. The mental demands of the job include regular comprehension, organizing, reading, and writing; frequently engaging in reasoning, and decision making.
Pay range$22-$27 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
HEALTH NAVIGATOR
Community health worker job in Chula Vista, CA
Job title HEALTH NAVIGATOR Reports to Health Assessment Supervisor Department: Quality Improvement Status: Full-Time The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay.
JOB PURPOSE
The Health Navigator coordinates with different health plans to ensure compliance issues based on the value of each health plan. Prepares reports on HEDIS measures and communicates the results to the different stakeholders. Visits each clinic to thread with other Patient Care Coordinators as needed. Monitors projects funded by the health plans.
They are responsible for member engagement and bringing members in for health screening to close gaps in care. The goal is to improve member relationships and preventative care outcomes through face-to-face member engagement by the Health Navigator.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned
* Comply with department policy and procedures
* Obtain needed data from health plans regarding HEDIS measures
* Collect medical records, conduct reviews and ensure accuracy of documentation for reporting
* Assist in planning and implementation of projects to improve delivery of services and quality of care
* Perform patient outreach and scheduling to close care gaps
* Understand the principles of HEDIS and HIPAA
* Provide in-service training to providers regarding HEDIS and CMS Star Measures
* Generate and maintain accurate reports as required
* Attend to health plan, provider, and interdepartmental calls
* Perform other duties, projects, and actions as assigned
QUALIFICATIONS
Knowledge, Skills, and Abilities:
* Knowledge of the principles and practices of health education or medical knowledge.
* Knowledge of training methods, group dynamics, and community organization.
* Proficient in Windows and Microsoft applications including Word, Excel, Power Point, and Outlook.
* Must have a high level of organizational skills.
* Skill in planning, organizing, implementing, evaluating and administering health education programs. Skill in presenting information in-group settings.
* Skill in leading and coordinating the work of others.
* Ability to develop and maintain positive interpersonal relationships with a variety of people.
* Demonstrate effective verbal and written communication skills with staff, Board members, vendors, medical providers, and members of the general public.
* Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure.
* Must be able to work under stress when confronted with critical or unusual situations.
* Must be able to follow instructions explicitly.
* Demonstrates ability to exercise analytic ability.
* Read and write, verbal and written communication, time management, and interpersonal skills.
* Prioritize, meet deadlines, and use sound judgment.
Education and Experience:
* Bachelor's in Public Health, Health Education, Social Work or closely related field preferred.
* One-year experience providing medical information and dissemination.
Annual Requirements, Licensure, and Certifications
* Have reliable transportation; clean driving record, and car insurance as required by the state.
PHYSICAL DEMANDS
* Move throughout the clinic and community.
* Repetitive hand movement, use and view PC. Use fax, telephone, and copier.
* Sits or stand for long period of time, reach, bend, climb, stoop, and lift up to 25lb.
Health Navigator
Community health worker job in Chula Vista, CA
Job Description
Job title
HEALTH NAVIGATOR
Reports to
Health Assessment Supervisor
Department:
Quality Improvement
Status:
Full-Time
The Organization
Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay.
JOB PURPOSE
The Health Navigator coordinates with different health plans to ensure compliance issues based on the value of each health plan. Prepares reports on HEDIS measures and communicates the results to the different stakeholders. Visits each clinic to thread with other Patient Care Coordinators as needed. Monitors projects funded by the health plans.
They are responsible for member engagement and bringing members in for health screening to close gaps in care. The goal is to improve member relationships and preventative care outcomes through face-to-face member engagement by the Health Navigator.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned
Comply with department policy and procedures
Obtain needed data from health plans regarding HEDIS measures
Collect medical records, conduct reviews and ensure accuracy of documentation for reporting
Assist in planning and implementation of projects to improve delivery of services and quality of care
Perform patient outreach and scheduling to close care gaps
Understand the principles of HEDIS and HIPAA
Provide in-service training to providers regarding HEDIS and CMS Star Measures
Generate and maintain accurate reports as required
Attend to health plan, provider, and interdepartmental calls
Perform other duties, projects, and actions as assigned
QUALIFICATIONS
Knowledge, Skills, and Abilities:
Knowledge of the principles and practices of health education or medical knowledge.
Knowledge of training methods, group dynamics, and community organization.
Proficient in Windows and Microsoft applications including Word, Excel, Power Point, and Outlook.
Must have a high level of organizational skills.
Skill in planning, organizing, implementing, evaluating and administering health education programs. Skill in presenting information in-group settings.
Skill in leading and coordinating the work of others.
Ability to develop and maintain positive interpersonal relationships with a variety of people.
Demonstrate effective verbal and written communication skills with staff, Board members, vendors, medical providers, and members of the general public.
Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure.
Must be able to work under stress when confronted with critical or unusual situations.
Must be able to follow instructions explicitly.
Demonstrates ability to exercise analytic ability.
Read and write, verbal and written communication, time management, and interpersonal skills.
Prioritize, meet deadlines, and use sound judgment.
Education and Experience:
Bachelor's in Public Health, Health Education, Social Work or closely related field preferred.
One-year experience providing medical information and dissemination.
Annual Requirements, Licensure, and Certifications
Have reliable transportation; clean driving record, and car insurance as required by the state.
PHYSICAL DEMANDS
Move throughout the clinic and community.
Repetitive hand movement, use and view PC. Use fax, telephone, and copier.
Sits or stand for long period of time, reach, bend, climb, stoop, and lift up to 25lb.
Auto-ApplyHEALTH & SAFETY-Health Education-Family: Adjunct / Substitute Instructor POOL (non-credit)
Community health worker job in San Diego, CA
Qualifications MINIMUM QUALIFICATIONS Degrees must be from regionally accredited institutions. 1. Bachelor's degree in Health Science, Health Education, Biology, Nursing, Dietetics, or Nutrition; OR, 2. Associate degree in Health Science, Health Education, Biology, Nursing, Dietetics, or Nutrition AND four (4) years of professional experience related to the subject of the course taught; OR, 3. Possession of a full-time, clear California Designated Subjects Adult Education Teaching Credential authorizing instruction in the subject of the course taught; OR, 4. The equivalent.
Housing Navigator - Connection 2 Community Clubhouse
Community health worker job in San Diego, CA
Company Description: NAMI San Diego/Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.
Primary Responsibilities/Function: The Housing Navigator is responsible for providing community-based services at the Clubhouse, field-based sites where homeless frequently camp or locations/facilities serving the homeless in the central region. The Housing Navigator shall reflect a combined experience in housing, behavioral health and substance abuse with the primary goal of ensuring adult and older adult homeless individuals with a mental illness, unserved or underserved, are linked to housing services utilizing the Service Point (CES and HMIS) and the VI-SPDAT to quickly assess an individual's health and social needs, receive the appropriate housing diversion strategy (VI-SPDAT score) and then match and divert through various community partners to the most appropriate housing intervention possible. Housing Navigator will collaborate with NAMI San Diego & Imperial Counties Navigation Team, Clubhouse members, landlords, service partners and homeless to strengthen supports/relationships, decrease barriers, navigate housing options, support tenant retention and create a sense of community and connection.
Duties and Responsibilities:
* Responsible for assessment eligibility, coordinated outreach, overall accurate and timely completion of all required reports/documentation, including housing subsidy application, VI-SPDAT, CES, HMIS and housing subsidy application. Assists individuals/members in obtaining required supportive documentation.
* Provides outreach and navigation as a member of the NAMI San Diego & Imperial Counties Mobile Navigation Team to homeless individuals in field-based/community-based sites in the Central Region.
* Develops, maintains and reviews housing plan file/needs assessment with Program Manager ensuring required documentation adherence.
* Works closely with direct service staff to coordinate person-centric housing options.
* Utilizes "Housing First" approach for accessing housing that is not time-delineated as quickly as possible, and is not contingent on services.
* Facilitates housing related groups or trainings as identified by Program Manager.
* Demonstrates knowledge in cultural and linguistic competency, co-occurring and gender responsiveness, and trauma informed care practice.
* Participates in homeless outreach events such as organized homeless encampment cleanups, Point in Time Count, Veterans Stand Down, and Project Homeless Connect.
* Conducts outreach and engagement of homeless individuals in the Central Region where homeless frequently make camps, and at local facilities serving the homeless, i.e. MHS Storage Connect, FHC Navigation Center, Father Joe's Village, Shelter Bridge Tents, Rachel's Women's Center and Property Project.
* Other duties as assigned.
Accountability: Reports to Program Manager.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
* Prolonged periods sitting at a desk and working on a computer.
* Prolonged periods of standing and walking.
* Must be able to lift up to 15 pounds at times.
Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications:
* Demonstrated experience in housing needs of individuals with SMI and/or substance abuse disorders and ability to generate variety of housing options.
* Prefer lived mental health experience for self.
* Associate's degree in social service field with 3 years of experience providing housing-related social services; OR
* Bachelor's degree in social service field with 2 years of experience providing housing-related social services.
* Prefer Bilingual in Spanish.
Due to our work with vulnerable populations and county contractor requirements, applicants will be required to undergo a background check following a contingent offer of employment and must receive satisfactory results prior to a final offer of employment. If you have any questions regarding this requirement, please feel free to reach out to *************.
Easy ApplyHospice Community Liaison
Community health worker job in San Diego, CA
Why Suncrest
At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!
Benefits
Actual Work/Life Balance
Competitive Pay (salary range: $85,000 - $100,000)
Benefits Package including Medical, Dental, and Vision insurance
Paid Time Off
401k plan with employer match and 100% vesting after 90 days of employment
A culture with an emphasis on appreciating and valuing the team member
The opportunity to be part of a rapidly growing national company, with possible position upgrades
Details
We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture.
Essential job functions & responsibilities:
Establish and maintain positive working relationships with current and potential referral and payer sources
Build and monitor community, customer, payer, and patient perceptions of the organization
Assist in strategic planning to identify opportunities for additional or improved services to address customer needs
Maintain comprehensive working knowledge in the field of marketing
Maintain comprehensive working knowledge of Suncrest Hospice markets
Qualifications
Extensive experience in healthcare sales, especially home care and/or hospice
Ability to market aggressively while simultaneously maintaining positive industry relationships
Demonstration of good communication, negotiation, and public relations skills
Ability to work independently
Ability to build and maintain relationships with referral sources
Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
Auto-ApplyFamily And Community Engagement (FACE) Liaison
Community health worker job in Lemon Grove, CA
Schedule: 8:30am-12:15pm, Monday - Friday
Work Year: 204 paid days per year
School Year: 2025-2026
Open until Filled.
DEFINITION:
Under the direction of the Site Administrator, the FACE Liaison organizes and coordinates parent/community volunteer program; coordinates, organizes, and facilitates parent and family engagement events; and performs related work as required.
JOB RELATIONSHIPS:
Works under the supervision of the Principal or Assistant Principal; collaborates under the direction of the Parent and Family Engagement TOSA; collaborates with the school site Parent and Family Engagement Lead; has direct contact with parents and community members, students, and staff; assists with Multi-Tiered Systems of Support (MTSS) framework as it relates to parent and family engagement efforts
ESSENTIAL FUNCTIONS:
Serves as a liaison between families and the school site to encourage family involvement
and parent engagement at the school; creates a welcoming environment for families.
Coordinates with the Parent and Family Engagement TOSA and Parent & Family
Engagement Lead, as directed by the Site Administrator, to create a school site plan for
building effective parent and family engagement at the school site.
Oversees the Family Engagement Center at the school site, under the direction of the Site
Administrator, and communicates with staff and families regarding guidelines and
ensures the center is utilized according to district policies and procedures.
Coordinates, organizes, schedules, and assigns volunteers for the purpose of matching
them with identified activities.
Acts as liaison between school staff and volunteers.
Coordinates site meetings by determining location, ordering refreshments, monitoring
attendance, notifying attendees, etc.
Recruits, trains and assigns work to volunteers to assist school staff.
Maintains volunteer records according to established district policies and procedures.
Publicizes parent education/training opportunities, school activities and events by writing
letters, news releases, articles for school newsletters, creating flyers, updating the school
website, utilizing the school social media accounts, etc.
Sends out communication to parents/guardians on behalf of the school, including information about parent events or other critical updates for families utilizing approved district communication tools and systems.
Uses sources such as parent lists, community organizations, businesses, referrals, etc. to develop a potential list of volunteers for the site.
Contacts potential volunteers around the community to request their participation in
activities and programs of the school.
Makes occasional home visitations, as directed by the Site Administrator, to acquire
information regarding parent needs.
Obtains information and informs parents of available community resource assistance and
services.
Performs clerical tasks related to programs, including but not limited to maintenance of
records and files, preparation and submission of reports, and operation of a variety of
office machines and equipment such as a copier, projector, computer and related
software.
Shares parent and family feedback from the school site to the Principal and Parent and
Family Engagement TOSA to ensure school site leadership is able to address any needs
or concerns that arise.
Performs other duties as assigned by the Site Administrator and/or the TOSA.
KNOWLEDGE OF:
Reading, writing and mathematics to a 12th grade level.
Standard office equipment including personal computers and word processing software.
Filing and basic record-keeping.
Basic clerical skills.
Public education programs and related school site experience.
Basic training methods and techniques.
Community organizations and resources.
Culturally competent approaches for building relationships with families of different
cultural backgrounds.
Parent and family needs of the community and how to build authentic engagement with
district families.
ABILITY TO:
Relate well to adults and children.
Work harmoniously with and gain the cooperation of, teachers, other school staff, parents, and community members.
Exercise professional judgment and keep the site administrator informed of important details when serving as a liaison between the school and the community.
Work independently without direct supervision and use initiative and persuasiveness.
Be reliable in attendance, punctuality, and follow through; be flexible and adapt to changes in routine and the needs of the school.
Plan and organize school-wide activities with great attention to detail.
Make poised, understandable and effective presentations in front of groups of adults using established program materials.
Organize the work of others.
Learn to operate standard office machines and equipment.
Speak multiple languages (not required, but knowledge of Spanish, Somali, Vietnamese or Tagalog strongly preferred).
EDUCATION AND EXPERIENCE:
High School Diploma or GED required.
College coursework in communications, journalism, public relations, English or other languages, education or a related field is highly desirable.
At least one year of school site experience as a volunteer, committee member or employee strongly preferred.
ENVIRONMENT:
Office environment; constant interruptions.
Driving vehicle to conduct work (must provide verification of insurance to the District)
PHYSICAL DEMANDS:
Hearing and speaking to exchange information in person or on the telephone.
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Sitting or standing for extended periods of time.
Bending at the waist, kneeling or crouching to file materials; reaching overhead, above the shoulders and horizontally to retrieve materials.
Perform repetitive movements of hands or wrists.
Lifting and carrying objects up to 30 pounds.
Board Approved: November 12, 2024
Community Intern, North County San Diego
Community health worker job in Carlsbad, CA
Yelp's Community team works in markets across the United States and Canada to bring attention to the best local businesses in their area. Through events, local partnerships, and social media, our team builds relationships with small business owners and uses their behind-the-scenes experience to show other customers what makes small businesses so special.
Join the fun and begin building your five star career as a Community Intern with Yelp! You will engage in a 6-month development program, equipped with the support of both a cohort of peers spanning the US and Canada and the 1:1 mentorship from your local Community Manager. You will play an integral part in supporting activities designed to rally the Yelp community both online and off. You will gain tactical experience in social media management, event planning, and online community building, while building excitement around what's happening in your own community.
What you'll do:
* You will work with your Community Manager to understand your market and prioritize effective messaging
* You will help to plan and execute events including remarkable parties, local meet-ups, and happy hours
* You will gain practical experience in digital and social media marketing through creating and organizing social media content that aligns with regional goals around growing channels and bolstering engagement
* You will support the maintenance of Yelp's local online business listings via our app and website by flagging photos, identifying media alerts and scams, and ensuring accurate business information
* You will support online community building through engaging with Yelpers via the app/website in a variety of ways
What it takes to succeed:
* You are a current undergraduate student or a recent college graduate, or equivalent experience
* You currently reside in the North County San Diego area and have reliable transportation (Required)
* You are at least 21 years of age (Required)
* You consider yourself a local expert- you know what is trending in the area and have a love for small businesses
* You have experience and interest in planning and coordinating events
* You have strong written and verbal communication skills
* You are well organized and pay attention to detail
* You have experience with social media copywriting and asset coordination
* You are a creative problem solver who understands Yelp's applications
* You have the bandwidth and flexibility to work 10-19 hours per week, Monday through Friday with the potential for some weekend work
* You have the ability to lift 10 pounds without assistance
What you'll get:
Compensation range for this position is $17.00 - $20.00 per hour.
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity."
We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or ************.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
US Recruiting and Applicant Privacy Notice
#LI-Remote
Community Health Worker
Community health worker job in San Diego, CA
For more than 55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.
FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.
Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.
The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.
Job Roles
Collaborate with multidisciplinary care team in coordinating a wide array of navigation, health care, case management, educational support and patient engagement functions in recruiting, supporting and connecting individuals to services at FHCSD.
Facilitate enrollment of patients in FHCSD services. Schedule appointments and conduct intake per department guidelines and productivity goals.
Facilitate care transitions between providers, community partners, and specialty care providers through use of the Electronic Health Record to ensure relevant correspondence is attached for each patient.
Provide support for patients, focusing on reducing poor health outcomes through improving continuity of care.
Provide support, empowerment, education, and case management services for those that may be chronically ill, including co-morbid substance use and/or mental illness through direct interaction or within a group setting environment.
Educate potential patients about FHCSD services to include relationship building in connecting to a wide array of services.
Conduct periodic assessments of patients' substance use, physical activity, dietary, or other habits harmful to health and wellbeing.
Serve as liaison between the multidisciplinary care team and the community to include developing relationships with various stakeholders as part of the patient's care plan. Resolve any barriers related to necessary resources.
Participate regularly in program meetings.
Function collaboratively with partners of FHCSD.
Identify linguistic, cultural and transportation needs of clients with linkage to resources as appropriate.
Track, monitor and actively manage assigned cases to ensure coordination of care, retention of patients, and to ensure a high level of utilization is maintained.
Attend ongoing training to include certification courses when applicable.
Perform other duties as assigned.
High School Diploma or GED equivalent required.
Bachelor's Degree in health care or social services field or Community Health Worker certification preferred.
OR equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years
Experience/Specialized Skills (Including Language)
Lived experience that aligns with and provides a connection between the CHW and the community being served (justice involved) required.
2 - 3 years of experience working with health care systems, substance use treatment programs, or community-based organizations OR CHW Certificate required.
Knowledge of adult health coaching and engagement techniques, best practices and tools.
Ability to engage clients in meeting their health care needs through inclusion of patient connectedness with FHCSD services through care coordination and case management strategies.
Ability to exercise discretion, and maintain confidential information.
Ability to work in a fast-paced environment in seeking solutions and health care service connections.
Ability to work effectively with clients from diverse social, cultural and economic groups.
Possess critical thinking skills in finding solutions to problems/addressing barriers.
Strong interpersonal and customer service skills with the ability to interact empathetically with persons who possess diverse levels of socio-economic and education backgrounds.
Intermediate verbal and written communication skills to include the ability to communicate effectively with those who speak English as a second language.
Bilingual English/Spanish or other language preferred.
Knowledge of the community resources, health and social services systems in San Diego County, and a willingness to work within these settings when appropriate.
Ability to work in a variety of environments to include various criminal justice system settings, encampments, community organizations, outpatient treatment facilities, etc.
Ability to work well in a team-based environment or independently.
Demonstrated ability to maintain good working relationships with employees, coworkers, and community partners.
Basic skills in computer applications and software to include MS Office and Electronic Medical Records.
We are excited to share that the salary range for this position is:
$24.00 - $29.26
Information on our extensive benefits package can be found here:
FHCSD Wellness - Employee Hub (gobenefits.net)
FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.
Auto-ApplyCommunity Connector Health Advocate, Experienced - San Diego
Community health worker job in San Diego, CA
Your Role
The Community Programs team provides high-touch engagement with members and community-based organizations to remove barriers to healthcare access, enhance population health initiatives and advance health equity. The Community Connector Health Advocate will report to the Community Programs Manager, Operations. In this role you will serve as the Blue Shield of California Promise Health Plan's community expert. You will be responsible for creating meaningful relationships with community-based organizations, participating in community events and acting as the health plan liaison. In addition, you will assist members with complex health and/or social needs by assessing their immediate needs and addressing barriers to care to include, but not limited to, care coordination, linkages to health plan services and community resources.
This position requires frequent travel locally in San Diego County.
Your Knowledge and Experience
Requires a college degree in Social Work, Psychology, Biology, Public Health, Nursing, Community Health, or Health related field or equivalent experience
Requires at least 3 years of prior relevant experience working with people who need assistance with complex health and social issues
Requires knowledge of and experience working with community agencies and programs
Requires knowledge of Medi-Cal programs and services
Requires strong interpersonal skills
Bilingual speaking, reading and writing desired
#LI-AD3
Your Work
In this role, you will:
Assess psychosocial and social determinants of health needs for moderate-risk members and document assessment results or augment available information in appropriate systems
Consult with or refer members to licensed staff (social worker, nurse case manager etc.) as required based on member social, health risk and medical complexity
Establish relationships and partner with community resources, health plans and providers by participating in community engagement activities with local agencies e.g. faith-based organizations, community centers, government agencies, parks, recreation centers and schools
Assist members with problem-solving barriers to moderate health conditions by identifying, locating, connecting to and navigating needed community and medical system services, including visiting members at their homes, accompanying members to medical appointments and assisting members with completing forms to access needed services
Actively engage, build rapport and establish trusting relationships and facilitate collaborative communication with members and member family support systems
Identify and coordinate sponsorship and community investment opportunities
Identify and coordinate community event participation
Effectively manage workload to achieve productivity standards
Document and report on community outreach efforts
Auto-ApplyHEALTH NAVIGATOR
Community health worker job in Chula Vista, CA
Job title
HEALTH NAVIGATOR
Reports to
Health Assessment Supervisor
Department:
Quality Improvement
Status:
Full-Time
The Organization
Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay.
JOB PURPOSE
The Health Navigator coordinates with different health plans to ensure compliance issues based on the value of each health plan. Prepares reports on HEDIS measures and communicates the results to the different stakeholders. Visits each clinic to thread with other Patient Care Coordinators as needed. Monitors projects funded by the health plans.
They are responsible for member engagement and bringing members in for health screening to close gaps in care. The goal is to improve member relationships and preventative care outcomes through face-to-face member engagement by the Health Navigator.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned
Comply with department policy and procedures
Obtain needed data from health plans regarding HEDIS measures
Collect medical records, conduct reviews and ensure accuracy of documentation for reporting
Assist in planning and implementation of projects to improve delivery of services and quality of care
Perform patient outreach and scheduling to close care gaps
Understand the principles of HEDIS and HIPAA
Provide in-service training to providers regarding HEDIS and CMS Star Measures
Generate and maintain accurate reports as required
Attend to health plan, provider, and interdepartmental calls
Perform other duties, projects, and actions as assigned
QUALIFICATIONS
Knowledge, Skills, and Abilities:
Knowledge of the principles and practices of health education or medical knowledge.
Knowledge of training methods, group dynamics, and community organization.
Proficient in Windows and Microsoft applications including Word, Excel, Power Point, and Outlook.
Must have a high level of organizational skills.
Skill in planning, organizing, implementing, evaluating and administering health education programs. Skill in presenting information in-group settings.
Skill in leading and coordinating the work of others.
Ability to develop and maintain positive interpersonal relationships with a variety of people.
Demonstrate effective verbal and written communication skills with staff, Board members, vendors, medical providers, and members of the general public.
Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure.
Must be able to work under stress when confronted with critical or unusual situations.
Must be able to follow instructions explicitly.
Demonstrates ability to exercise analytic ability.
Read and write, verbal and written communication, time management, and interpersonal skills.
Prioritize, meet deadlines, and use sound judgment.
Education and Experience:
Bachelor's in Public Health, Health Education, Social Work or closely related field preferred.
One-year experience providing medical information and dissemination.
Annual Requirements, Licensure, and Certifications
Have reliable transportation; clean driving record, and car insurance as required by the state.
PHYSICAL DEMANDS
Move throughout the clinic and community.
Repetitive hand movement, use and view PC. Use fax, telephone, and copier.
Sits or stand for long period of time, reach, bend, climb, stoop, and lift up to 25lb.
Auto-ApplyHousing Navigator - Connection 2 Community Clubhouse
Community health worker job in San Diego, CA
Job Description
Company Description: NAMI San Diego/Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.
Primary Responsibilities/Function: The Housing Navigator is responsible for providing community-based services at the Clubhouse, field-based sites where homeless frequently camp or locations/facilities serving the homeless in the central region. The Housing Navigator shall reflect a combined experience in housing, behavioral health and substance abuse with the primary goal of ensuring adult and older adult homeless individuals with a mental illness, unserved or underserved, are linked to housing services utilizing the Service Point (CES and HMIS) and the VI-SPDAT to quickly assess an individual's health and social needs, receive the appropriate housing diversion strategy (VI-SPDAT score) and then match and divert through various community partners to the most appropriate housing intervention possible. Housing Navigator will collaborate with NAMI San Diego & Imperial Counties Navigation Team, Clubhouse members, landlords, service partners and homeless to strengthen supports/relationships, decrease barriers, navigate housing options, support tenant retention and create a sense of community and connection.
Duties and Responsibilities:
Responsible for assessment eligibility, coordinated outreach, overall accurate and timely completion of all required reports/documentation, including housing subsidy application, VI-SPDAT, CES, HMIS and housing subsidy application. Assists individuals/members in obtaining required supportive documentation.
Provides outreach and navigation as a member of the NAMI San Diego & Imperial Counties Mobile Navigation Team to homeless individuals in field-based/community-based sites in the Central Region.
Develops, maintains and reviews housing plan file/needs assessment with Program Manager ensuring required documentation adherence.
Works closely with direct service staff to coordinate person-centric housing options.
Utilizes "Housing First" approach for accessing housing that is not time-delineated as quickly as possible, and is not contingent on services.
Facilitates housing related groups or trainings as identified by Program Manager.
Demonstrates knowledge in cultural and linguistic competency, co-occurring and gender responsiveness, and trauma informed care practice.
Participates in homeless outreach events such as organized homeless encampment cleanups, Point in Time Count, Veterans Stand Down, and Project Homeless Connect.
Conducts outreach and engagement of homeless individuals in the Central Region where homeless frequently make camps, and at local facilities serving the homeless, i.e. MHS Storage Connect, FHC Navigation Center, Father Joe's Village, Shelter Bridge Tents, Rachel's Women's Center and Property Project.
Other duties as assigned.
Accountability: Reports to Program Manager.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of standing and walking.
Must be able to lift up to 15 pounds at times.
Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications:
Demonstrated experience in housing needs of individuals with SMI and/or substance abuse disorders and ability to generate variety of housing options.
Prefer lived mental health experience for self.
Associate's degree in social service field with 3 years of experience providing housing-related social services; OR
Bachelor's degree in social service field with 2 years of experience providing housing-related social services.
Prefer Bilingual in Spanish.
Due to our work with vulnerable populations and county contractor requirements, applicants will be required to undergo a background check following a contingent offer of employment and must receive satisfactory results prior to a final offer of employment. If you have any questions regarding this requirement, please feel free to reach out to *************.
Easy ApplyCommunity Liaison - Hospice
Community health worker job in San Diego, CA
Job Description
Coverage area: North County Coastal
Schedule: Monday - Friday
Are you passionate about connecting people to compassionate care? Apreva Hospice is seeking a Community Liaison in San Diego, CA that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today!
How YOU will benefit
Grow your career in healthcare sales and outreach
Make a real impact by connecting people to compassionate end-of-life care
Engage with the community through events and networking
Gain specialized knowledge in hospice care and related conditions
Enjoy a dynamic, goal-driven role with autonomy and flexibility
Be part of a mission-driven team that values dignity and compassion
As a Community Liaison You will:
Visit hospitals, clinics, and senior care facilities to promote our hospice services
Build strong, ongoing relationships with doctors, nurses, and referral partners
Attend community events to raise awareness and represent our brand
Track and manage outreach activity in our system (CRM)
Use market insights to plan and improve outreach efforts
Educate families and professionals on hospice benefits and how we can help
Work with our care team to ensure smooth patient referrals and quality care
Stay current on hospice care through training and self-learning
Complete reports, documentation, and other admin tasks on time
Follow all healthcare rules and regulations
Benefits and Perks for You!
Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k) with company match
Generous PTO
Mileage reimbursement
Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
*Benefits may vary by employment status
Qualifications
2+ years health care marketing experience
Current and valid state driver's license
Proof of auto insurance
Strong interpersonal and communication skills
Computer literacy and knowledge of relevant healthcare and administrative software
Excellent analytical and problem-solving skills
Organizational and time management skills
Ability to work independently
Ability to work closely and professionally with others at all levels of the organization and communities that we serve
Demonstrates the highest degree of customer service and professionalism
Family And Community Engagement (FACE) Liaison
Community health worker job in Lemon Grove, CA
Schedule: 9:00am-12:45pm, Monday - Friday
Work Year: 204 paid days per year
School Year: 2025-2026
Open until Filled.
DEFINITION:
Under the direction of the Site Administrator, the FACE Liaison organizes and coordinates parent/community volunteer program; coordinates, organizes, and facilitates parent and family engagement events; and performs related work as required.
JOB RELATIONSHIPS:
Works under the supervision of the Principal or Assistant Principal; collaborates under the direction of the Parent and Family Engagement TOSA; collaborates with the school site Parent and Family Engagement Lead; has direct contact with parents and community members, students, and staff; assists with Multi-Tiered Systems of Support (MTSS) framework as it relates to parent and family engagement efforts
ESSENTIAL FUNCTIONS:
Serves as a liaison between families and the school site to encourage family involvement
and parent engagement at the school; creates a welcoming environment for families.
Coordinates with the Parent and Family Engagement TOSA and Parent & Family
Engagement Lead, as directed by the Site Administrator, to create a school site plan for
building effective parent and family engagement at the school site.
Oversees the Family Engagement Center at the school site, under the direction of the Site
Administrator, and communicates with staff and families regarding guidelines and
ensures the center is utilized according to district policies and procedures.
Coordinates, organizes, schedules, and assigns volunteers for the purpose of matching
them with identified activities.
Acts as liaison between school staff and volunteers.
Coordinates site meetings by determining location, ordering refreshments, monitoring
attendance, notifying attendees, etc.
Recruits, trains and assigns work to volunteers to assist school staff.
Maintains volunteer records according to established district policies and procedures.
Publicizes parent education/training opportunities, school activities and events by writing
letters, news releases, articles for school newsletters, creating flyers, updating the school
website, utilizing the school social media accounts, etc.
Sends out communication to parents/guardians on behalf of the school, including information about parent events or other critical updates for families utilizing approved district communication tools and systems.
Uses sources such as parent lists, community organizations, businesses, referrals, etc. to develop a potential list of volunteers for the site.
Contacts potential volunteers around the community to request their participation in
activities and programs of the school.
Makes occasional home visitations, as directed by the Site Administrator, to acquire
information regarding parent needs.
Obtains information and informs parents of available community resource assistance and
services.
Performs clerical tasks related to programs, including but not limited to maintenance of
records and files, preparation and submission of reports, and operation of a variety of
office machines and equipment such as a copier, projector, computer and related
software.
Shares parent and family feedback from the school site to the Principal and Parent and
Family Engagement TOSA to ensure school site leadership is able to address any needs
or concerns that arise.
Performs other duties as assigned by the Site Administrator and/or the TOSA.
KNOWLEDGE OF:
Reading, writing and mathematics to a 12th grade level.
Standard office equipment including personal computers and word processing software.
Filing and basic record-keeping.
Basic clerical skills.
Public education programs and related school site experience.
Basic training methods and techniques.
Community organizations and resources.
Culturally competent approaches for building relationships with families of different
cultural backgrounds.
Parent and family needs of the community and how to build authentic engagement with
district families.
ABILITY TO:
Relate well to adults and children.
Work harmoniously with and gain the cooperation of, teachers, other school staff, parents, and community members.
Exercise professional judgment and keep the site administrator informed of important details when serving as a liaison between the school and the community.
Work independently without direct supervision and use initiative and persuasiveness.
Be reliable in attendance, punctuality, and follow through; be flexible and adapt to changes in routine and the needs of the school.
Plan and organize school-wide activities with great attention to detail.
Make poised, understandable and effective presentations in front of groups of adults using established program materials.
Organize the work of others.
Learn to operate standard office machines and equipment.
Speak multiple languages (not required, but knowledge of Spanish, Somali, Vietnamese or Tagalog strongly preferred).
EDUCATION AND EXPERIENCE:
High School Diploma or GED required.
College coursework in communications, journalism, public relations, English or other languages, education or a related field is highly desirable.
At least one year of school site experience as a volunteer, committee member or employee strongly preferred.
ENVIRONMENT:
Office environment; constant interruptions.
Driving vehicle to conduct work (must provide verification of insurance to the District)
PHYSICAL DEMANDS:
Hearing and speaking to exchange information in person or on the telephone.
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Sitting or standing for extended periods of time.
Bending at the waist, kneeling or crouching to file materials; reaching overhead, above the shoulders and horizontally to retrieve materials.
Perform repetitive movements of hands or wrists.
Lifting and carrying objects up to 30 pounds.
Board Approved: November 12, 2024
HEALTH NAVIGATOR
Community health worker job in Chula Vista, CA
Job title
HEALTH NAVIGATOR
Reports to
Health Assessment Supervisor
Department:
Quality Improvement
Status:
Full-Time
The Organization
Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay.
JOB PURPOSE
The Health Navigator coordinates with different health plans to ensure compliance issues based on the value of each health plan. Prepares reports on HEDIS measures and communicates the results to the different stakeholders. Visits each clinic to thread with other Patient Care Coordinators as needed. Monitors projects funded by the health plans.
They are responsible for member engagement and bringing members in for health screening to close gaps in care. The goal is to improve member relationships and preventative care outcomes through face-to-face member engagement by the Health Navigator.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned
Comply with department policy and procedures
Obtain needed data from health plans regarding HEDIS measures
Collect medical records, conduct reviews and ensure accuracy of documentation for reporting
Assist in planning and implementation of projects to improve delivery of services and quality of care
Perform patient outreach and scheduling to close care gaps
Understand the principles of HEDIS and HIPAA
Provide in-service training to providers regarding HEDIS and CMS Star Measures
Generate and maintain accurate reports as required
Attend to health plan, provider, and interdepartmental calls
Perform other duties, projects, and actions as assigned
QUALIFICATIONS
Knowledge, Skills, and Abilities:
Knowledge of the principles and practices of health education or medical knowledge.
Knowledge of training methods, group dynamics, and community organization.
Proficient in Windows and Microsoft applications including Word, Excel, Power Point, and Outlook.
Must have a high level of organizational skills.
Skill in planning, organizing, implementing, evaluating and administering health education programs. Skill in presenting information in-group settings.
Skill in leading and coordinating the work of others.
Ability to develop and maintain positive interpersonal relationships with a variety of people.
Demonstrate effective verbal and written communication skills with staff, Board members, vendors, medical providers, and members of the general public.
Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure.
Must be able to work under stress when confronted with critical or unusual situations.
Must be able to follow instructions explicitly.
Demonstrates ability to exercise analytic ability.
Read and write, verbal and written communication, time management, and interpersonal skills.
Prioritize, meet deadlines, and use sound judgment.
Education and Experience:
Bachelor's in Public Health, Health Education, Social Work or closely related field preferred.
One-year experience providing medical information and dissemination.
Annual Requirements, Licensure, and Certifications
Have reliable transportation; clean driving record, and car insurance as required by the state.
PHYSICAL DEMANDS
Move throughout the clinic and community.
Repetitive hand movement, use and view PC. Use fax, telephone, and copier.
Sits or stand for long period of time, reach, bend, climb, stoop, and lift up to 25lb.