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Community health worker jobs in Massachusetts - 367 jobs

  • ACO Community Health Work

    Caring Health Center Inc. 4.3company rating

    Community health worker job in Springfield, MA

    Job Description Check below to see if you have what is needed for this opportunity, and if so, make an application asap. As an integral member of the care management team, the Community Health Worker (CHW) will have the opportunity to make a profound impact on the lives of individuals living with complex and/ or chronic conditions, many of whom also face multiple barriers accessing care and need support to succeed with achieving health care goals. This position requires flexibility and may vary from day to day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in-person support in a variety of potential settings, such as but not limited to, the community, home, facility, or health center. Principal Responsibilities and Duties: ● Works under the guidance of the Licensed Care Manager and Director of Nursing. ● Conducts initial outreach calls to encourage members and caregivers to participate in care management programs and reduce health care disparities. ● Identify and share appropriate information, referrals, and other resources to help individuals, families, groups, and the primary care team meet their needs. ● Gather and combine information from different sources to better understand members, their families, and communities. ● Use a range of outreach methods (telephonic/in-person) to engage members in care. ● Coaches and guides members to meet both personal and clinical goals. ● Assists in scheduling appointments on behalf of the member. ● Work with individuals, family, community members, primary Care Managers (CM), and primary care team to address issues that may limit opportunities for healthy behavior. This includes completing Social Drivers of Health (SDOH) screening and other tactics to obtain support for barriers to care. ● Provide care coordination, which may include, but not be limited to, facilitating care transitions, supporting the completion of referrals, and providing or confirming appropriate follow-up. ● Help bridge cultural, linguistic, knowledge, and literacy differences among individuals, families, communities, and providers and address language and cultural barriers to care. ● Helps members access community and government-based service agencies, including completing paperwork for the member. ● Helps teach the member and/or caregiver about symptom response plans. ● Participates in the integrated care team meetings and rounds as required. ● Creates and maintains a comprehensive inventory of local community resources, improving accessibility for patients and providers, and linking patients with the appropriate support services. ● Establishes relationships with community agencies, resources, and supports that are relevant to the Medicaid Population. ● Assist with Medicaid applications, food, and nutrition benefits, housing applications, coordinating transportation, etc. ● Travel throughout the assigned area and engage members at their homes/ hospitals/community-based locations and/or at the health center as needed. ● As needed, cover other areas in person or via telephonic support. ● Other duties as assigned. Required Skills: ● Experience within the ACOs member population preferred, including Medicare/Medicaid ● Demonstrated success in working as part of a multi-disciplinary team, including communicating and working with Providers, Nurses, Social Workers, and other health care teams. ● Bi/multi-lingual preferred or experience with Language Translation Services ● Experience working with patients with chronic medical and behavioral health needs. ● Must be flexible and adaptable to change. ● Demonstrate the ability to work independently. ● Must demonstrate excellent interpersonal communication skills. ● Experience using appropriate technology, such as computers, for work-based communication, according to organizational requirements. Other Desired Skills: ● Familiarity with the MassHealth ACO program ● Familiarity with Federally Qualified Health Centers Qualifications: ● Minimum 2-5 years of experience as a Community Health Worker (CHW), Medical Assistant (MA), Engagement Specialist, Care Coordinator, or Care Advocate. xevrcyc ● A valid driver's license and provision of a working vehicle. Working Conditions: ● This position involves prolonged use of a telephone and extended periods of computer-based work at a workstation ● It requires the ability to sit for long durations, with occasional standing and walking *Salary ranges from $18 - $24.19
    $18-24.2 hourly 2d ago
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  • Senior Community Liaison

    Assisting Hands-Boston Northwest

    Community health worker job in Lexington, MA

    At Assisting Hands Home Care - Boston Northwest, we provide award-winning care and are recognized as an Employer of Choice in the Boston area. We help seniors achieve their #1 wish: to continue living independently in their homes during retirement. We're looking for a Sr. Community Liaison to lead and grow our community outreach efforts, support our team of Community Liaisons, and drive strategic marketing initiatives to increase client referrals across the MetroWest/Boston Region. This is a leadership role for a motivated and compassionate professional who can lead, build lasting relationships with referral partners, and guide the overall marketing strategy for the organization. Sr. Community Liaison Benefits: Competitive base salary with performance incentive bonuses Vacation and sick time Health and dental insurance (starting on day one) Flexible schedule, some hybrid work; approximately 60-80% time in the community Mileage reimbursement Professional development support Sr. Community Liaison Requirements: Experience in Healthcare marketing/outreach (required); Experience in social services, senior care, home care or similar roles (preferred). RN/LPN, SW, OT, PT encouraged to apply. Valid driver's license and reliable transportation for community travel (required) Must be able to pass a background check Strong relationship-building skills and a polished, professional presence; A Can-Do attitude with problem solving skills, and able to work independently Excellent verbal and written communication, and multi-tasking skills to manage parallel efforts on new initiatives, lead management and community outreach Highly organized, reliable, and able to work independently in the field Comfortable presenting information and representing the organization at events Familiarity with CRM systems, Microsoft Office Suite and/or Google Suite Sr. Community Liaison Responsibilities: Build and execute a Marketing Plan to achieve growth targets Lead brand awareness efforts, and prepare/deliver presentations to groups in the community Identify new partnership opportunities and provide insights on local market needs Engage with community partners, building relationships Manage the sales funnel, responding to all lead inquiries and onboarding new clients/families Communicate & work collaboratively with referral partners, families, and colleagues. Contribute to a strategic plan for long-term business growth. Cultivate and maintain strong relationships with key referral partners, including hospitals, rehabs, SNFs, senior living communities, and community organizations Conduct regular in-person outreach visits to strengthen presence and awareness Educate community partners about our home care services, capabilities, and value Attend community events, professional meetings, networking groups, and health fairs Track outreach activities, referral trends, and partnership engagement in CRM tools Collaborate with internal care teams to support a smooth intake experience for new clients and families We are seeking someone who enjoys building relationships with partners within their community. You likely are already be working in the health care sector, looking to expand your horizons, and use your existing knowledge and connections. We have a fantastic tool box of resources that can make excelling in this role fun and rewarding. **Compensation includes base salary with commission** Come grow with us! Job Type: Full-time Pay: $75,000.00 - $130,000.00 per year Benefits: Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan License/Certification: Driver's License (Preferred) Ability to Commute: Lexington, MA 02420 (Required) Work Location: On the road
    $36k-53k yearly est. 2d ago
  • Community Health Worker II Per Diem

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Community health worker job in Revere, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Starting pay $25.86 Youth After school program M-F 230pm-6pm Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions -Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes -Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions -Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs -Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services -Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals -Develop and implement health promotion programs and activities to address community health needs -Collect data and maintain accurate records of patient interactions and outcomes -Attend meetings and trainings related to community health promotion and education Qualifications Receiving general direction from the Program Manager, this position is responsible for developing programming for the Youth Zone and working with the youth on a daily basis in the milieu. Drawing on a broad understanding of the social-emotional development of youth and displaying a high degree of initiative and independent judgment, the incumbent will continually assess the needs of the Youth Zone students to create and implement age- appropriate activities. Education High School or Equivalent required. Bachelor's Degree Public Health or Bachelor's Degree Social Work or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials N/A Experience experience with school aged youth or related field 2-3 years required Knowledge, Skills and Abilities -Good organizational skills. - Demonstrated ability to work effectively and provide advocacy for all populations and communities. - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Bilingual skills preferred. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 300 Broadway Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 18d ago
  • Community Health Worker II

    Brigham and Women's Hospital 4.6company rating

    Community health worker job in Revere, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary MGH strives to advance health equity, improve health outcomes, and promote the well-being of our primary care patients by addressing health-related social needs, system navigation, and care coordination as standard of care. This position will contribute to these MGH efforts through collaboration with MassGeneral Hospital for Children (MGHfC) and the Department of General Internal Medicine (DGIM) Population Health Management teams. MGHfC oversees a team of Community Health Workers. CHWs are trusted members of the community with the skills and experience to understand their patients' circumstances. By building trusting relationships and walking alongside their patients, CHWs help address medical and psychosocial needs in order to promote self-efficacy, help patients meet their goals, and improve health outcomes. The Community Health Worker (CHW) will be part of the pediatric CHAMPION Program's multi-disciplinary care team, which includes a physician and a dietitian. The evidence-based CHAMPION program and research study seeks to evaluate whether telehealth vs. in-person delivery of CHAMPION is equally effective at reducing child BMI and asthma control in diverse lower-income families. The CHAMPION program consists of individual and group visits guided by a set curriculum with a multi-disciplinary team (medical provider, dietitian, and community health worker), and other tools to support behavioral change and reduce body mass index (BMI) and asthma, such as follow-up phone calls, educational materials, social determinants of health screening and referral and text messaging. The CHAMPION CHW will provide care to children and adolescents with overweight/obesity and asthma, through group and individual visits, both in-person and virtually, and will participate in a Virtual Learning Community and Quality Improvement calls and activities as part of the research project. The CHAMPION CHW will support this program at the MGH Chelsea HealthCare Center and MGH Revere HealthCare Center. Hours are expected to be roughly 10am-6:30pm Mondays, Tuesdays and Thursdays based on clinical schedules, and Wednesdays and Fridays, 8:30am-5pm. The CHAMPION CHW will engage patients and their families in setting their own short-term goals and will track the benchmarks along the way toward the achievement of these goals. In addition, the Asthma -Healthy Weight Lifestyle CHAMPION CHW will work with patients to help decrease barriers to timely follow-up care and provide coaching to engage patients and families in identification and achievement of care goals. This is not a clinical position, but the role is part of the clinical team and requires a good knowledge of (and willingness to learn) basic clinical concepts and an understanding of when a referral to a licensed clinician is appropriate. Qualifications Key Areas of Responsibility: * Works as an effective team member of the MGHfC and DGIM population health management program to provide health coaching and care coordination to patients and families. Principle Duties and Responsibilities: Patient Engagement and Health Coaching * Meet with patients in person or virtually once/month with the multi-disciplinary team, with a focus on goal setting, physical activity promotion, and connection to community resources to improve patient outcomes. * Connect families with community organizations/activities that promote a healthy lifestyle. * Phone call communication with families to support clinic expectations, attendance and goals. * Facilitation of weekly group visit sessions with families (virtually and in-person), based on a set curriculum. CHAMPION CHW will be responsible for reminder calls, conducting the visit, and all associated planning activities. * Provide culturally sensitive services to patients from diverse racial, cultural, and socioeconomic backgrounds; utilize medical interpretation as needed. * Participate in the Virtual Learning Community, and Quality Improvement calls and activities. * Other duties include keeping strong communication between the different components of the research, clinical, schedules and patient care. Systems Navigation and Care Coordination * Help address logistical barriers, scheduling challenges, childcare needs, etc., that would inhibit a patient from showing up at their appointment; help patients to develop plans to get to appointments. * Assist patients in organizing their records, making follow-up appointments, filling their prescriptions, and understanding past medical history. * Work with primary care providers to reinforce provider care plans and health education messages, the importance of follow-up care, medication adherence, routines of self-care, etc. * Provide advocacy, patient education, and support in accessing community-based and hospital-based programs. * Support timely scheduling, communication, and problem-solving across areas to ensure program excellence. * Refer to internal or external case management services within the practice when other issues are identified (i.e., food insecurity, domestic violence issues, etc.) Collaboration and Documentation * Document each patient encounter in detail. Track benchmarks of progress in care, including short-term goal completion. * Maintain regular communication with the patient's providers (through clinical messages in EPIC, emails, phone calls, case review meetings, etc.) * Support practice staff to develop creative processes to proactively manage patients with asthma and/or obesity in a non-stigmatizing manner; help practice staff to develop patient-centered care goals. * Collaborate and communicate with interdisciplinary primary care team to identify care plan goals. Additional Ad-hoc Responsibilities (generally on an as-needed basis): * Attend initial and continuing education training programs, including self-directed reading and in-person and online learning. * Complete an initial assessment with the patient and provider to identify the specific areas of focus for the asthma CHAMPION CHW role with particularly high-risk patients. * QUALIFICATIONS: * High school diploma or GED required. * Relevant experience in the community or a bachelor's degree preferred; preference for Psychology/Social Work/Public Health or related field. * 3 years of experience in the field, pediatric healthy weight management training, or experience and motivational interviewing training is desired. * Position is grant-funded. * Spanish and English language proficiency is required. Additional Job Details (if applicable) * Ability to identify problems, think creatively, and devise innovative solutions. * Ability to work both independently and as a team member in multicultural settings. * Ability to persuade, influence, and enlist others' support in accomplishing objectives. * Ability to connect and engage with the Hispanic Community desirable. * Proficient in Microsoft Applications, including MS Word and Excel. * Strong time management, organizational, and planning skills; ability to multitask. * Ability to work from home or an office-based environment. * Regular travel to local and community-based primary care practices Remote Type Hybrid Work Location 151 Everett Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 38d ago
  • Community Health Advocate

    Uphams Corner Health Center 4.0company rating

    Community health worker job in Massachusetts

    Pay Range: The expected base pay for the position is $19-$26 per hour and may be increased based on other factors, such as language, certifications, etc. Under the supervision of the Director of Nursing, the Community Health Advocate provides support and linkage to services, advocacy, education, and information in order to ensure optimal health outcomes, increase access of services, and support the patient in self-management of health goals. The Advocate also serves as a cultural bridge to the health care system aiding in identifying and supporting the patient's cultural identity. DUTIES: • Promotes and educate patient community around community resources, and assist in accessing programs. • Provides and links patients with community resources and referrals. • Completes needs assessment including Social Determinants of Health. • Provides Case Management services including Patient Centered Treatment Plan. • Helps patient obtain transportation to necessary medical appointments via PT-1 forms, bus vouchers, cab vouchers and other resources. • Provides a cultural bridge between patients and the health care system. • Works within the Patient Centered Medical Home Model with primary care providers, Behavioral Health, home care providers, and other care team members on complex client situations. • Assists patients/family with identifying barriers and problem solve solutions and self-management skills. • Provides direct support on immigration issues including applying for citizenship (N648) and completing the Adjustment of Status. • Participates in various UCHC committees to address the complex needs of patients. • Participates in work groups to pilot strategies to increase arrival rates. • Completes outreach to patients who are newly and chronically lost to follow up. • Works with Care Teams to assist people with new and chronic health illnesses such as Diabetes Mellitus, cardiac conditions, HIV, and others. • Participates with planned outreach/education activities in the community. • Identifies and help resolve potential/actual crises in collaboration with multidisciplinary team. • Provides cross-cultural interpreter services and education for patients throughout the care continuum. • Conducts home visits after consultation with care teams and management. • Documents patient/ collateral contacts in the EHR and maintain statistics. • Participates in quality improvement projects within department and interdepartmentally as needed. • Attends in-service trainings and outside seminars, as indicated. • Performs other related duties as required. Qualifications QUALIFICATIONS: • Bilingual in English and Spanish or Cape Verdean Creole, or Vietnamese. • B.A or B.S in related field or three to five years experience in health and human services. • Excellent inter-personal, computer and writing skills as well as a desire to work in a helping profession with people in need. • Evening and Weekend flexibility.
    $19-26 hourly 11d ago
  • Care Management Community Health Worker

    Family Health Center of Worcester, Inc. 3.8company rating

    Community health worker job in Worcester, MA

    The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: Supports the care team with patient follow-up, reminders, and addresses barriers to care. Document all services as required and will assist in meeting all program requirements. Collects and analyzes data related to the project and works with data management staff for data collection. Provides outreach and meets with patients to explain services and coordinates the treatment plan. Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. Local travel as needed for home visits to patients. Community Health Worker Core Training required within first year of employment. Flexible evening work, weekend hours required to meet FHCW community or patient needs
    $35k-44k yearly est. Auto-Apply 45d ago
  • Bilingual Community Health Worker

    Greater Lawrence Family Health Center 3.9company rating

    Community health worker job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual Community Health Worker to join our Community Support Services Team. The Community Health Worker (CHW) is responsible for applying his/her knowledge of community resources and culture to assist the primary care team in fully assessing and identifying a patient's needs through a comprehensive care plan. The CHW then assumes responsibility for implementing assigned coordination of care and supported referrals. Provides information and orientation about available community services and resources and assists GLFHC patients in determining eligibility and obtaining services. Remains current on all referral sources, including but not limited to: housing, nutrition services, peer programs, Mass Health/Healthy Start, advocacy services, transportation, parenting skills and groups, prenatal classes, substance abuse and mental health services including methadone maintenance, domestic violence, employment and training, nursing case management, and primary care. Actively participates in Specialty clinics in conjunction with other clinic staff and conducts hospital and home visits as appropriate. Provides patients with linguistic services, support and assistance in meeting relevant community agency requirements by helping complete agency forms, applications, translating and responding to requests for other information or documents. Accompanies patient to medical and behavioral appointments when necessary to provide linguistic and advocacy services. Follows up with regular contact to each active patient through telephone calls, office visits, agency visits, home visits, and hospital visits according to protocol. Works collaboratively and cooperatively with other departments and staff. Provides constant feedback and communicates regularly with medical staff regarding the patient's current social situation. Qualifications Skills and Abilities Two years' experience in similar or related field preferred. Experience in community-based service delivery preferred. Able to communicate effectively verbally and in writing. Computer proficiency, especially in Microsoft Word, Excel and Outlook. Valid Massachusetts Driver's license and access to reliable transportation. Education Degree in Human Services preferred or combination of education and experience will be considered. Bilingual, bicultural (Spanish/English). Completed certification-approved Medical Interpreter course or must complete within 12 months of hire. Community Health Worker Certificate or must complete with 12 -18 months of hire. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $34k-42k yearly est. 47d ago
  • Internship Opportunities - Summer 2026 - Mental Health Litigation Division - Statewide

    Committee for Public Counsel Services 4.1company rating

    Community health worker job in Boston, MA

    The Mental Health Litigation Division of CPCS is seeking applicants for Summer 2026 internship positions in our Civil Commitment trial offices located in Brockton, Northampton, Roxbury, and Worcester offices and in our Trial Panel Support unit in Boston. We are interested in law students both with and without SJC Rule 3:03 Certification for opportunities with the Mental Health Litigation Division. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence We stand with our Clients and the Community in the fight for Justice. We are dedicated to providing zealous advocacy, community-oriented defense and protection of fundamental constitutional and human rights. Our staff across the Commonwealth embodies a diverse group of people from different backgrounds, experiences, abilities, and perspectives. It is through these differences in age, ethnicity, geographic origin, race, faith, religion, and progressive values, that we are able to best serve our clients. Through our internship program we seek to hire, develop, and hopefully retain talented people from all backgrounds. We strongly encourage individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS attorneys to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility each member of the CPCS community. AGENCY OVERVIEW The Committee for Public Counsel Services (CPCS) is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, child welfare, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. Qualifications MINIMUM ENTRANCE REQUIREMENTS Interested candidates should have a demonstrated commitment to the principle of zealous advocacy, community-oriented defense, and the protection of fundamental constitutional and human rights. Candidates must also have access to: Reliable transportation or public transportation to travel to courts and hospitals, and, A personal computer with home internet access sufficient to work remotely. APPLICATION INFORMATION Interested applicants should submit (1) Resume, (2) Personal Mission Statement (no more than two pages detailing your interest in the internship, your personal qualities and background, and what draws you to this work, and (3) Writing Sample. Applicants should specify preferred office locations for the Summer 2026 Internship Program. Applications received prior to January 10, 2026 will be given preference. INTERNSHIP FUNDING OPPORTUNITIES CPCS has a limited number of paid internship opportunities for Summer 2026. In order to be considered, applicants may complete the following application: ***************************************************************** For students who are not selected for a paid internship, CPCS can work with students to support the receipt of externship credit or outside funding. Responsibilities MENTAL HEALTH LITIGATION DIVISION OVERVIEW The Mental Health Litigation Division provides individuals with attorneys for Civil Commitment proceedings in the District and Superior Courts and provides attorneys for appointment by the Probate and Family Courts to represent persons in Guardianships and Substituted Judgment proceedings, including cases involving Conservatorship, Elder Abuse, the Validation of Health Care Proxies, Nursing Home Admission and Do Not Resuscitate orders. Civil Commitments are handled by both staff and private attorneys, while most cases in the Probate Court are handled by private panel attorneys. In addition to our staff offices in Brockton, Roxbury, Northampton, and Worcester, the MHLD has attorneys in our trial support and oversight office and our training department. All our attorneys receive training in issues relating to mental health and the statutory and constitutional rights of our clients. The Mental Health Litigation Division offers interns a variety of experiences and assignments under the supervision of highly experienced attorneys. Mental Health Commitment Defense Units The MHLD offices located in Brockton, Northampton, Roxbury, and Worcester seeks interns and law coop students who have completed their 2L year and are or can be 3:03 certified to assist attorneys with representation of citizens facing involuntary civil commitment to mental health facilities, and involuntary medical treatment for mental illness, including the administration of anti-psychotic medications. 1Ls are welcome to intern with the commitment defense offices to assist with client calls, reviewing medical records and legal research. Interns in MHLD commitment offices will Shadow several attorneys during their internship, Develop a working understanding of G.L. c. 123 and the requirements for civil commitment, District and Municipal Court commitment proceedings, court-ordered medication proceedings, and the rules of evidence as applied in mental health cases, Visit clients and conduct interviews to obtain relevant information and ascertain the client's position on their pending petition(s) Work with independent medical experts including psychiatrists, psychologists, social service experts, and other mental health professionals as requested by staff attorneys, Work with attorneys to prepare motions for funds, motions for in person hearings, review medical records, direct examinations, cross-examination of Designated Forensic Psychologists and Psychiatrists and closing arguments, Develop research on race and equity issues in civil commitments and assist in developing a litigation guide for such issues, Conduct research into support for novel issues or arguments. Mental Health Litigation Division Trial Panel Support Unit The Mental Health Trial Panel Support Unit based in Boston supports and oversees the private panel attorneys handling civil commitments and probate court matters. TSOU seeks law students who have completed their 1L year to Conduct legal research on systemic and specific issues affecting clients with mental disabilities, Draft practice materials for attorneys representing clients in mental health matters, Handle intake line calls from patients and clients in mental health facilities and provide information about their legal status, assignment of counsel or referral, Trial Support interns also assist MHLD Training Unit attorneys to create and edit training materials, and to develop and maintain Mental Health online training and resource initiatives. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang at ************************
    $45k-58k yearly est. Auto-Apply 60d+ ago
  • COMMUNITY HEALTH ADVOCATE

    UCHC | Upham's Corner Health Center

    Community health worker job in Boston, MA

    Pay Range: The expected base pay for the position is $19-$26 per hour and may be increased based on other factors, such as language, certifications, etc. Under the supervision of the Director of Nursing, the Community Health Advocate provides support and linkage to services, advocacy, education, and information in order to ensure optimal health outcomes, increase access of services, and support the patient in self-management of health goals. The Advocate also serves as a cultural bridge to the health care system aiding in identifying and supporting the patient's cultural identity. DUTIES: * Promotes and educate patient community around community resources, and assist in accessing programs. * Provides and links patients with community resources and referrals. * Completes needs assessment including Social Determinants of Health. * Provides Case Management services including Patient Centered Treatment Plan. * Helps patient obtain transportation to necessary medical appointments via PT-1 forms, bus vouchers, cab vouchers and other resources. * Provides a cultural bridge between patients and the health care system. * Works within the Patient Centered Medical Home Model with primary care providers, Behavioral Health, home care providers, and other care team members on complex client situations. * Assists patients/family with identifying barriers and problem solve solutions and self-management skills. * Provides direct support on immigration issues including applying for citizenship (N648) and completing the Adjustment of Status. * Participates in various UCHC committees to address the complex needs of patients. * Participates in work groups to pilot strategies to increase arrival rates. * Completes outreach to patients who are newly and chronically lost to follow up. * Works with Care Teams to assist people with new and chronic health illnesses such as Diabetes Mellitus, cardiac conditions, HIV, and others. * Participates with planned outreach/education activities in the community. * Identifies and help resolve potential/actual crises in collaboration with multidisciplinary team. * Provides cross-cultural interpreter services and education for patients throughout the care continuum. * Conducts home visits after consultation with care teams and management. * Documents patient/ collateral contacts in the EHR and maintain statistics. * Participates in quality improvement projects within department and interdepartmentally as needed. * Attends in-service trainings and outside seminars, as indicated. * Performs other related duties as required.
    $19-26 hourly 13d ago
  • 2026 Community Branch Internship Program - Greater Boston

    Manufacturers and Traders Trust

    Community health worker job in Boston, MA

    The Community Branch Internship Program is a 10-week summer internship centered around customer service, professional development, career growth and building the necessary interpersonal skills to succeed within Retail Banking. Participants will have the opportunity to immerse themselves into the M&T Bank Culture to gain an understanding of our engagement and belonging efforts along with community initiatives. Interns will gain exposure through guest speakers and industry leaders, workshop trainings, and a built-in network with peers as well as priority consideration for full time opportunities throughout the Bank. Primary Responsibilities: Play a key role in Customer Relationship Management through proactive outreach and servicing and will be responsible for identifying financial need of customers and presenting appropriate options, onboarding new customers, and establishing trust with existing customers. Service our customers to gain fundamental understanding of Retail Banking. Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank. Ensure activities adhere to established internal policies and external regulations as applicable. Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The jobholder works under immediate supervision. The position is for about a 10-week time period from beginning to June to beginning of August. Supervisory/Managerial Responsibilities: Not Applicable Education and Experience Required: Currently pursuing a Bachelor's or Master's degree Minimum Cumulative GPA of 3.0 Work visa sponsorship not offered for this role Education and Experience Preferred: Strong written and verbal communication skills Proficiency in pertinent software, particularly spreadsheet software Proven analytical skills Proven critical thinking skills Strong organizational skills Detail-oriented M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.LocationBoston, Massachusetts, United States of America
    $18-28 hourly Auto-Apply 29d ago
  • Community Healthlink Clinical Intern - Behavioral Health

    Umass Memorial Health 4.5company rating

    Community health worker job in Worcester, MA

    Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Engages in a program of field training to provide behavioral health services in a variety of placement settings. Provides behavioral health services including diagnostic evaluations and psychotherapeutic treatment services to children, adolescents, and/or adults in individual, family, couple, and group-clinical interventions under close supervision.About Internships at Community Healthlink 1. Clinical Interns are in their second field placement and are more often placed in programs which provide individual treatment (in addition to other services). 2. These interns are usually assigned a small caseload of clients in which they are providing treatment with clients under close supervision of their clinical supervisor. This includes assessment, diagnosis, treatment planning, providing therapy, discharge and aftercare planning, and completing clinical documentation. Hiring Range: $15.00 - $16.00 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support or treatment as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. This may include diagnostic evaluations and screenings, crisis/emergency assessment and intervention, treatment planning and assessment, and individual/group/couple/and family therapy for adults, children, and/or adolescents. 2. Engages in assessment planning, intervention and aftercare as defined by the level of care and clinical needs of the population served. 3. Engages in clinical supervision and case consultations. 4. Conducts standard assessment and screening tools. 5. Participates in interdisciplinary and integrated diagnostic treatment and planning conferences. II. Position Qualifications: License/Certification/Education: Required: 1. Has completed required practicum hours (or first year of field training) of a Masters or Doctoral level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Satisfactory CORI background check. 3. Driving is not a requirement. Experience/Skills: Required: 1. Ability to perform diagnostic and risk assessments using current accepted tools and best practices to determine appropriate level of care. 2. Can develop and implement treatment plans which are behaviorally oriented, measurable, and appropriate for the identified level of care. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs frequently and up to 50 lbs occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM FOR CCBHC Major Responsibilities: 1. Complete CCBHC Diagnostic Evaluations with individuals and families within the required timeframes: Same Day - 24 hours, Urgent - 48 hours, Routine - 14 days. 2. Complete CCBHC Diagnostic Evaluations within contractual and agency requirements ADDENDUM FOR Clinical Team Major Responsibilities: 1. Coordinate and develop treatment plans consistent with Department of Developmental Services ISP or IEP regulations as required 2. Provide therapy and/or crisis assessment and planning in the community as required by the DDS contract. ADDENDUM FOR Geriatric Team Major Responsibilities: 1. Provides services to individuals in nursing facilities. 2. Coordinates services with staff in nursing facilities. ADDENDUM FOR STEP Major Responsibilities: 1. Participates as a member of the STEP team consistent with the Coordinated Specialty Care model. 2. Provides individual, family, and group therapy consistent with the CSC model and the McFarlane Multifamily Group model. 3. Participates in trainings and collaborative activities as a member of the STEP team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
    $15-16 hourly Auto-Apply 53d ago
  • Internship Opportunities - Summer 2026 - Mental Health Litigation Division - Statewide

    Committee for Public Counsel Services Committee for Public Counsel Services

    Community health worker job in Boston, MA

    The Mental Health Litigation Division of CPCS is seeking applicants for Summer 2026 internship positions in our Civil Commitment trial offices located in Brockton, Northampton, Roxbury, and Worcester offices and in our Trial Panel Support unit in Boston. We are interested in law students both with and without SJC Rule 3:03 Certification for opportunities with the Mental Health Litigation Division. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence We stand with our Clients and the Community in the fight for Justice. We are dedicated to providing zealous advocacy, community-oriented defense and protection of fundamental constitutional and human rights. Our staff across the Commonwealth embodies a diverse group of people from different backgrounds, experiences, abilities, and perspectives. It is through these differences in age, ethnicity, geographic origin, race, faith, religion, and progressive values, that we are able to best serve our clients. Through our internship program we seek to hire, develop, and hopefully retain talented people from all backgrounds. We strongly encourage individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS attorneys to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility each member of the CPCS community. AGENCY OVERVIEW The Committee for Public Counsel Services (CPCS) is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, child welfare, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. Qualifications MINIMUM ENTRANCE REQUIREMENTS Interested candidates should have a demonstrated commitment to the principle of zealous advocacy, community-oriented defense, and the protection of fundamental constitutional and human rights. Candidates must also have access to: Reliable transportation or public transportation to travel to courts and hospitals, and, A personal computer with home internet access sufficient to work remotely. APPLICATION INFORMATION Interested applicants should submit (1) Resume, (2) Personal Mission Statement (no more than two pages detailing your interest in the internship, your personal qualities and background, and what draws you to this work, and (3) Writing Sample. Applicants should specify preferred office locations for the Summer 2026 Internship Program. Applications received prior to January 10, 2026 will be given preference. INTERNSHIP FUNDING OPPORTUNITIES CPCS has a limited number of paid internship opportunities for Summer 2026. In order to be considered, applicants may complete the following application: ***************************************************************** For students who are not selected for a paid internship, CPCS can work with students to support the receipt of externship credit or outside funding. Responsibilities MENTAL HEALTH LITIGATION DIVISION OVERVIEW The Mental Health Litigation Division provides individuals with attorneys for Civil Commitment proceedings in the District and Superior Courts and provides attorneys for appointment by the Probate and Family Courts to represent persons in Guardianships and Substituted Judgment proceedings, including cases involving Conservatorship, Elder Abuse, the Validation of Health Care Proxies, Nursing Home Admission and Do Not Resuscitate orders. Civil Commitments are handled by both staff and private attorneys, while most cases in the Probate Court are handled by private panel attorneys. In addition to our staff offices in Brockton, Roxbury, Northampton, and Worcester, the MHLD has attorneys in our trial support and oversight office and our training department. All our attorneys receive training in issues relating to mental health and the statutory and constitutional rights of our clients. The Mental Health Litigation Division offers interns a variety of experiences and assignments under the supervision of highly experienced attorneys. Mental Health Commitment Defense Units The MHLD offices located in Brockton, Northampton, Roxbury, and Worcester seeks interns and law coop students who have completed their 2L year and are or can be 3:03 certified to assist attorneys with representation of citizens facing involuntary civil commitment to mental health facilities, and involuntary medical treatment for mental illness, including the administration of anti-psychotic medications. 1Ls are welcome to intern with the commitment defense offices to assist with client calls, reviewing medical records and legal research. Interns in MHLD commitment offices will Shadow several attorneys during their internship, Develop a working understanding of G.L. c. 123 and the requirements for civil commitment, District and Municipal Court commitment proceedings, court-ordered medication proceedings, and the rules of evidence as applied in mental health cases, Visit clients and conduct interviews to obtain relevant information and ascertain the client's position on their pending petition(s) Work with independent medical experts including psychiatrists, psychologists, social service experts, and other mental health professionals as requested by staff attorneys, Work with attorneys to prepare motions for funds, motions for in person hearings, review medical records, direct examinations, cross-examination of Designated Forensic Psychologists and Psychiatrists and closing arguments, Develop research on race and equity issues in civil commitments and assist in developing a litigation guide for such issues, Conduct research into support for novel issues or arguments. Mental Health Litigation Division Trial Panel Support Unit The Mental Health Trial Panel Support Unit based in Boston supports and oversees the private panel attorneys handling civil commitments and probate court matters. TSOU seeks law students who have completed their 1L year to Conduct legal research on systemic and specific issues affecting clients with mental disabilities, Draft practice materials for attorneys representing clients in mental health matters, Handle intake line calls from patients and clients in mental health facilities and provide information about their legal status, assignment of counsel or referral, Trial Support interns also assist MHLD Training Unit attorneys to create and edit training materials, and to develop and maintain Mental Health online training and resource initiatives. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang at ************************
    $30k-45k yearly est. Auto-Apply 60d+ ago
  • Community Health Assessment and Improvement Planning Intern

    Internships.com 4.1company rating

    Community health worker job in Boston, MA

    The Community Health Improvement spring intern will work with the project team for the Boston Community Health Collaborative, a multi-sector partnership including healthcare institutions, community organizations, and public health working to improve the health of Boston residents through aligning health assessment and improvement planning efforts. This internship will provide a hands-on opportunity to gain skills in partnership development, data visualization, public health communications, and research and evaluation. Duties: Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy Contribute to the development of promotional materials, like flyers, newsletters, and partner communications toencourage local organizations to join efforts to support healthy, thriving communities. Support outreach to community partners at health systems, city agencies, and community-based organizations to collect meeting feedback and track partner support of CHIP strategies. Contribute to the development of CHIP visuals, one-pagers, StoryMap content, and other communication products for community and partner audiences. Assist in researching evaluation approaches to measuring progress on the Community Health Improvement Plan, including best practices from other cities, states, and national frameworks.
    $30k-39k yearly est. 1d ago
  • Community Engagement Intern

    Jacobs Pillow Dance Festival 3.4company rating

    Community health worker job in Becket, MA

    TITLE: Community Engagement Intern STATUS: Seasonal (May 26-September 4, 2026), Full-Time REPORTS TO: Director of Community Engagement DEPARTMENT: Community Engagement COMPENSATION: $3150 stipend tax-exempt, scholarships available BENEFITS (SUMMER ONLY): housing, three meals a day, free access to classes, performances, talks, and studio usage. Travel stipend provided ranging from $0-$500. SCHEDULE: 6 Day work week averaging 48-55 hours POSITION OVERVIEW Two Community Engagement Interns work collaboratively within a small team to implement the Pillow's community programs through relationship building, critical thinking, and administrative activities. Community Engagement Programs serve participants of all ages and experiences, from individuals encountering movement for the first time to the advanced dancer. The Community Engagement Interns contribute to the administrative, financial, and logistical functions of programming, simultaneously building relationships as they interact with community partners, distinguished artists, and a range of participant groups - each with specific needs and interests. The Community Engagement Internship aims to enhance learning in arts administration and related fields. Learning objectives for this position include: Gain a working understanding of Tessitura (Customer Relationship Management Software) and how to best utilize database management to inform administrative and strategic processes. Identify and execute basic principles and trends within event management and arts administration. Develop a better understanding of one's interests and strengths, including how to best utilize them within the workplace. RESPONSIBILITIES Duties support the facilitation of off-site community-based and on-site Pillow-based programs. Responsibilities include: Managing a series of daily Morning Classes, weekly Workshops with Festival Artists, weekly Family Classes, and periodic Community Workshops in Pittsfield. Logistically supporting community dance classes, performances, and residencies through participant recruitment, targeted marketing efforts and design, research into current and prospective community partners, and in-person event support. Maintaining participant registration, data collection, and reporting on programming attendance in the organizational database. Cash-handling, reconciling income, and finance tracking. Welcoming guests with a range of personal experiences to the Pillow for special visits and curated group tours. Program documentation and evaluation. Tabling at community events and farmers' markets. Supporting maintenance and exhibit curation in the Warren Davis Welcome Center. Opportunity to shadow full-time Pillow Staff throughout their workdays, observe interdepartmental, committee, and/or community partner meetings, and network with Berkshire County community organizers. Contributing to the planning and coordination of an annual Community Day. This free, day-long event highlights local partners and brings nearly 400 guests to the Pillow campus. As a member of the intern class, you will be required to participate in general festival-related duties that aim to broaden your scope and understanding of the various arts administration and production roles that exist within this field as time allows and requirements evolve. These will include but are not limited to giving campus tours, assisting with production changeovers in the theater, golf carting patrons, handing out tickets at will call and other ways to interact with guests, moving chairs, setting up for events, errands, and transporting artists. Training will be provided prior to participation in these activities, and while these duties will be a part of your overall experience, you will still spend the majority of your time within your primary assigned role. 5-8 hours a week will be dedicated to participating in weekly seminars, career building conversations, attending dance classes, lectures, and performances. Qualifications REQUIRED QUALIFICATIONS Candidates should demonstrate an interest in community arts and/or arts administration. Proficiency in Google Suite, Word, Excel, and internet research is required. This role engages with a wide variety of the public; cultural competency and advocacy towards belonging, inclusion, diversity, equity, and accessibility are valued. PREFERRED QUALIFICATIONS A dance background is preferred. Self-motivated candidates confident in a public leadership role and with experience in customer service will excel in this position. SKILLS & ABILITIES Ability to respond to challenges quickly and with a positive attitude. Desire to grow in detail-oriented and pragmatic processes. Opportunity to develop problem-solving, project and time management, and written communication skills. Committed to a culture of continuous learning and growth, with a focus on advancing Inclusion, Diversity, Equity, Accessibility, and Belonging efforts, while fostering a welcoming, equitable, and supportive environment where everyone feels valued. WORKING CONDITIONS/PHYSICAL DEMANDS Office setting: Remaining in a stationary position for extended periods of time, moving within the office space as necessary. Shared working space with others in close proximity. Frequent interruptions. Limited access to air conditioning in summer months in accommodations and office spaces. Working regularly outdoors in all weather conditions, including inclement weather. Working regularly in wooded areas with exposure to native wildlife, including, but not limited to, rodents, ticks, and mosquitos. Ability to work evenings and weekends. *Not sure you meet 100% of the qualifications? Research shows that men apply for jobs when they fulfill an average of 60% of the criteria, but women tend to apply only if they meet 100% of them. Yet, people who are systematically marginalized tend only to apply if they meet every requirement. We encourage you to apply if you believe you could excel in this role. Please use your cover letter to tell us about what you hope to bring to this role. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. So, whether you're returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar. APPLICATION PROCESS Video and/or audio applications are welcome (though not required), in addition to written expressions of interest. Interview Stages: Pre-screening interview on Zoom with Community Engagement Programs Manager; if selected to advance, a second interview on Zoom with Director of Community Engagement. Additional Documents: Candidates must include a one-page writing sample/excerpt with their application. Examples: professional email, excerpt from essay, draft event description Applications submitted without a writing sample are considered incomplete. Accessibility Accommodations: Should you require any accommodations to facilitate your application, please don't hesitate to reach out to us at *******************. We are committed to providing support throughout the application journey, whether that's through email, a phone conversation, or a video call.
    $3.2k monthly 11d ago
  • Community Health Worker

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Community health worker job in Brookline, MA

    Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Care Compass is a new, transformative program. This integrated, regional, team-based model is designed to manage and coordinate care for MGB's high risk primary care patients. Members of the team include RN Care Managers, Social Workers, Community Health Workers, and Complex Care Coordinators. Job Summary Primary Responsibilities: Responsible for working closely with individuals and communities to promote and maintain good health. Responsible for providing education, support, and outreach services to community members to help them achieve their health goals. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. -Conduct community outreach and engage community members to understand their health needs -Provide individual and group health education and coaching to community members -Assist community members in accessing and navigating the healthcare system, including providing referrals to appropriate health services -Provide basic health screenings and assessments to identify health risks and provide appropriate interventions -Assist in the development of health promotion programs and activities to address community health needs -Collect data and maintain accurate records of community health outreach activities and interventions -Attend meetings and trainings related to community health promotion and education Qualifications What You'll Bring Qualifications: High School Diploma required; Associate's Degree or Bachelor's Degree preferred 1+ year of experience in community outreach, health education, or related field required Bilingual (English/Spanish) preferred Additional Knowledge, Skills and Abilities: - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Demonstrated ability to work effectively and provide advocacy for all populations and communities preferred. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Bilingual skills preferred. Additional Job Details (if applicable) Schedule and Location Full time (40 hours) Monday through Friday, standard business hours Hybrid work model (approximately 2 days in office, 2 days in the community seeing patients and 1 day at home) Covering Fish Center for Women's Health and Brigham Physician Group at 850 Boylston Street, Brookline Remote Type Hybrid Work Location 850 Boylston Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 16d ago
  • Care Management Community Health Worker

    Family Health Center of Worcester 3.8company rating

    Community health worker job in Worcester, MA

    The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: * Supports the care team with patient follow-up, reminders, and addresses barriers to care. * Document all services as required and will assist in meeting all program requirements. * Collects and analyzes data related to the project and works with data management staff for data collection. * Provides outreach and meets with patients to explain services and coordinates the treatment plan. * Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. * Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. * The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. * Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Local travel as needed for home visits to patients. * Community Health Worker Core Training required within first year of employment. * Flexible evening work, weekend hours required to meet FHCW community or patient needs Monday-Friday
    $35k-44k yearly est. 45d ago
  • REACH Community Health Worker

    Greater Lawrence Family Health Center 3.9company rating

    Community health worker job in Lawrence, MA

    Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Community Health Worker to join our REACH Program. This Full Time position This full time position is part of a larger collaboration (REACH) with the City of Lawrence, focused on Healthy Lifestyles. This Community Health Worker (CHW) position will have equal time dedicated to the GLFHC specific aspects of REACH, with half-time focused on our breastfeeding promotion programs and half-time focused on our work developing and implementing programs to increase patient and community access to healthy foods. Breastfeeding Initiatives Support (20 hours per week) Collaborate in planning and implementation of GLFHC breastfeeding programming. Provide education to community members, providers, and others on breastfeeding support techniques, challenges and solutions. Collaborate with others healthcare professionals to ensure holistic care. Coordinate interagency referrals between LGH, WIC, and GLFHC to ensure continuity of care. Attend Lawrence Breastfeeding Coalition meetings. Produce Prescription/Fruit Vegetable Program Coordinator (20 Hours per week): Collaborate with REACH Nutrition Lead/Program staff to develop, implement, and promote produce prescription (PP) and fruit/vegetable incentive programs (FVI). Collaborate with REACH communication strategies team regarding ongoing communication and outreach to eligible programs participants. Represent GLFHC team in regular meetings of Mayor's Health Task Force, REACH participants and Healthy Food Incentives working group. Develop and disseminate patient/community education materials. Participate in ongoing efforts to educate patients, community members, and health center staff. Collaborate with GLFHC staff, Unite Us Team and community partners to identify, establish and expand and linkages with community-based organizations, private businesses, and governmental agencies to help in meeting PP/FVI goals. Qualifications Education and Preferred Skills: Associates Degree in Health Services/Human Services, or High School degree with 2 years' equivalent experience. Bilingual English /Spanish language skills are preferred; additional languages may be helpful Strong interpersonal and communication skills. Ability to provide culturally competent care. Ability to work independently and manage time effectively. Experience: Training/experience in social services or in community/public health Experience with community agencies or in healthcare settings Basic familiarity with electronic health record systems. Knowledge of the Lawrence community. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $34k-42k yearly est. 60d+ ago
  • 2026 Community Branch Internship Program - North Shore

    Manufacturers and Traders Trust

    Community health worker job in Danvers, MA

    The Community Branch Internship Program is a 10-week summer internship centered around customer service, professional development, career growth and building the necessary interpersonal skills to succeed within Retail Banking. Participants will have the opportunity to immerse themselves into the M&T Bank Culture to gain an understanding of our engagement and belonging efforts along with community initiatives. Interns will gain exposure through guest speakers and industry leaders, workshop trainings, and a built-in network with peers as well as priority consideration for full time opportunities throughout the Bank. Primary Responsibilities: Play a key role in Customer Relationship Management through proactive outreach and servicing and will be responsible for identifying financial need of customers and presenting appropriate options, onboarding new customers, and establishing trust with existing customers. Service our customers to gain fundamental understanding of Retail Banking. Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank. Ensure activities adhere to established internal policies and external regulations as applicable. Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The jobholder works under immediate supervision. The position is for about a 10-week time period from beginning to June to beginning of August. Supervisory/Managerial Responsibilities: Not Applicable Education and Experience Required: Currently pursuing a Bachelor's or Master's degree Minimum Cumulative GPA of 3.0 Work visa sponsorship not offered for this role Education and Experience Preferred: Strong written and verbal communication skills Proficiency in pertinent software, particularly spreadsheet software Proven analytical skills Proven critical thinking skills Strong organizational skills Detail-oriented M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.LocationDanvers, Massachusetts, United States of America
    $18-28 hourly Auto-Apply 30d ago
  • Community Health Worker I

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Community health worker job in Boston, MA

    Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20 Hours Job Summary This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their psychiatric care. We believe that CHWs have the skills and experience to understand what patients are going through and help them address the social and medical problems that lead to poor health. The goal of a community health worker is to assist the most high-risk patients with the tasks of getting psychiatric/medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the “real-life” issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The CHW will work with patients receiving care at Brigham and Women's Hospital outpatient psychiatric clinic. CHWs are integrated into the outpatient psychiatric team, serving as a bridge between the team and patients in the community. As a CHW in our department, you will develop trusting working relationships with your patients and be supported by a psychiatric team that includes social workers, nurses and psychiatrists. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges. • Attend initial and continuing education training programs including self-directed reading and in-person and online learning. • Work with patient and interdisciplinary team to set goals for patient's care. • Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals. • Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity. • Make weekly follow-up calls to patients. • Motivate patients to meet their health goals. • Provide culturally sensitive services to patients from different cultures. • Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions. • Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). • Provide advocacy, patient education and support in accessing community-based and hospital-based programs. • Refer to internal or external care management services when other issues are identified (i.e., food insecurity, domestic violence, etc.) • Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team. • Document each patient encounter in detail. • Prepare reports and documents as needed or requested. • Attend a clinical team meeting with program supervisors. • Other duties as reasonably assigned. Qualifications QUALIFICATIONS: • Bachelor's degree preferred. • Spanish speaking preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: • Local community resident with good knowledge of the resources of the community. • Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required. • Demonstrated commitment to impacting the care of high risk patients. • Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health): Outreach Methods and Strategies - Client and Community Assessment Effective Communication Culturally Based Communication and Care Health Education for Behavioral Change Support, Advocate and Coordinate Care for Clients Apply Public Health Concepts and Approaches Community Capacity Building Writing and Technical Communication Skills Special Topics in Community Health • Prior experience using motivational interviewing a plus but not required. • Excellent oral and written communication skills. • Ability to carry out written and oral instructions. • Ability to exercise judgment in the application of professional services. • Self-motivated. • Ability to work both independently and as a team member in multicultural settings. • Detail-oriented with the ability to multi-task. • Ability to plan and structure workday. • Comfortable with community visits and outreach. • Strong time management, organizational and planning skills. • Must have two references. • Must successfully pass a background check and pre-employment physical exam. • Must be willing to commit to the full time period of employment. • Proficient in all Microsoft Applications, including MS Word and Exel. • Able to perform computer data entry. • Able to navigate virtual care platforms, like Zoom and Doximity. Additional Job Details (if applicable) Remote Type Hybrid Work Location 221 Longwood Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $18.2-26.1 hourly Auto-Apply 60d ago
  • Integrated Care Team - Community Health Worker

    Greater Lawrence Family Health Center 3.9company rating

    Community health worker job in Lawrence, MA

    Under the leadership and direction of the Director of Population Health, and in collaboration with Integrated Care Team leadership, the ICT Community Health Worker plays a pivotal role in supporting care coordination functions, including but not limited to assessment and care planning for patients screening positive for Health Related Social Needs (HRSN), patient engagement strategies, and transitions of care management. The ICT CHW serves as a liaison between the ICT members and external community-based service providers as needed, based on the needs of the patients. The ICT CHW is committed to continuous professional development within its scope of practice, including acquires and maintaining certification and additional training as applicable. As a care coordinator, manages a caseload of patients and follow them longitudinally to facilitate care planning and achieve goals. Job Responsibilities and Performance Standards: HRSN Screening and follow-up Management * For positive screening results, further assess and formulate a plan of care in order to address patient goals. * Implement the plan of care, including providing health education, facilitating access to needed services such as assists patients in obtaining or stabilizing housing, finances, food, utilities, educational/vocational opportunities, and community supports. * Monitor patient progress over time, including making referrals to service providers and coordinating care as needed per plan of care-established goals. * Communicates patient updates to the ICT team and modifies plan of care as needed * Completes necessary documentation, i.e. (utility assistance, SNAP, disability, SSI, DTA, housing) Engagement * Establish trusting relations with patients to facilitate their connection to the primary care team. * Implement patient engagement strategies for patients identified as hard to reach and pose barriers to primary care access. * Conducts home visits and accompanies patients to appointments as needed to ensure compliance * Updates ICT on outcomes of related engagement strategies * Follow up on referrals from the population health team on hard- to -engage patients with quality gaps * Refers clients to outreach and enrollment for health insurance coverage * Follow up on warm handoff referrals from care management for patients who require additional care coordination beyond the acute phase. Transitions of Care * Follow up on patient referrals generated by the central population health TOC team to ensure post- discharge, risk mitigation strategies, including, but not limited, to posy-discharge follow-up appointments and resumption of home-based services. * Escalate to the primary care team any barriers that affect the potential for re-admission or preventable ED utilization. * Providers transitions of care updates to the integrated care team, including participation in pre-visit planning activities * Engages (outreaches) with patients between visits either by phone, home, or community visits. * Supports efforts to meet identified key performance indicators and quality metrics; participates in quality improvement efforts * Uses strategies such as motivational interviewing, harm reduction, and strengths-based approaches to support members in attaining stated goals * to improve skills and role-specific certifications or specialization * Educates patients how to utilize mobile devices or computers for telehealth appointments. * Ensures appropriate documentation of visits and activities with EHR; documents visit, phone calls and any contact. * Performs chart reviews. * Participates in ICT meetings. * Complies with all applicable organizational and departmental policies. * Other duties as assigned. Qualifications and Experience: * Community Health Worker Certification required including a commitment or willing to obtain certification within 6 months of hire. * CPR Certified. * Bilingual English/Spanish speaking preferred. * Working Knowledge of community resources and ability to assess and implement based on assessment. * Effective problem solving and critical thinking skills including need for escalation. * Demonstrated success in working as part of a multi-disciplinary team. * Experience working with patients with chronic medical and behavioral health needs. * Demonstrated experience working with diverse patient populations and workforce. * Must be flexible and adaptable to change. * Strong organizational skills with ability to prioritize, multi-task and independently manage work demands, including escalation to supervisor when needed. * Demonstrate the ability to work independently, while collaborating as needed with others if needed. * Must demonstrate excellent interpersonal communication and written skills. * Additional desirable qualities include enthusiasm and passion for helping patients in a non-judgmental and empathetic nature. * Must demonstrate the basics of cultural competence when dealing with a diverse population. * Must have a valid driver's license and access to reliable transportation. * Must demonstrate a working knowledge of Microsoft Office: Word, Excel, and PowerPoint. * Must be willing to learn and utilize telehealth technologies (video, chat), for a variety of services. * Willing and able to travel to patients' homes, and in the community as needed, based on patient's needs. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $34k-42k yearly est. 7d ago

Learn more about community health worker jobs

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What are the top employers for community health worker in MA?

Edward M. Kennedy Community Health Center

Lynn Community Health Center

Greater Lawrence Family Health Center

Mass General Brigham

Top 10 Community Health Worker companies in MA

  1. Edward M. Kennedy Community Health Center

  2. Lynn Community Health Center

  3. Brigham and Women's Hospital

  4. Massachusetts Eye and Ear

  5. Vinfen

  6. Greater Lawrence Family Health Center

  7. North Shore Community Health

  8. Mass General Brigham

  9. Family Health Center of Worcester

  10. Community Health Connections

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