Community Health Worker
Community health worker job in New Orleans, LA
Reporting directly to the Client Services Manager, the Community Health Worker (CHW) will have significant responsibility in providing a variety of healthcare case management services to residents that reside in HANO communities. The CHW will assess resident's needs, situations, strengths, and support network to determine their healthcare related needs and plans to improve their quality of life and overall health and wellness with the support of grant partners/stakeholders. This position is a grant funded, temporary appointment that will be in effect based upon the terms of the grant and funding availability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
Provides direct healthcare case management services to HANO residents/clients that are referred for assistance.
Responsible for outreach to HANO residents/clients and classifying their healthcare needs according to the case management triage criteria.
Communicates with HANO residents/clients, families and providers to keep the entire team focused on meeting patient-centered care goals.
Encourages and supports HANO residents/clients to make concrete steps toward promoting their health and managing their chronic illnesses (e.g., diabetes, asthma, vascular disease, etc.).
Offers appropriate suggestions and insights to providers for bridging barriers to goal achievement.
Communicates with a specified number of residents on a scheduled basis both in person (clinic or community) and via phone.
Facilitates communication and coordinate services between providers and the clients/patients.
Works within his/her scope of work by referring residents to appropriate clinic resources as necessary.
Utilizes Client Services Data Management system to track client success/opportunities for improvement.
Creates care coordination and care transitions for clients (residents).
Assists HANO residents/clients with enrollment in programs and benefits for which they are eligible.
Encourages cultural competence among health care professionals serving vulnerable populations (consult with physicians at the client's request).
Advocates for vulnerable populations within the health care system and the community at large.
Builds capacity within the community at large to address health issues.
Creates connections between vulnerable populations and the health care system.
Works with residents to establish a plan of action and referrals to healthcare service providers.
Tracks client progress through consistent guidance and follow up.
Advocates for and helps clients get resources that would improve their overall health and well-being.
Researches and refers clients to community health resources.
Responds quickly and appropriately in crisis situations.
Ensures data quality, accuracy of client files and records, completes paperwork and maintains case management database.
Develops outreach strategies to ensure residents are well informed about health related programs and services.
Continuously expands knowledge and understanding of community resources and services.
Coordinates and monitors services, including comprehensive tracking of clients' compliance in relation to care plan objectives.
Complies with all federal, state and local laws and applicable grant and HANO rules in the daily transmission of positional duties.
Performs other duties as assigned.
Behavioral Competencies
This position requires the incumbent to exhibit the following behavioral skills:
Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. Uses reason even when dealing with sensitive topics and/or irate customers.
Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; Manages difficult or sensitive customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service; responds to requests for service and assistance.
Interpersonal Skills: Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting.
Teamwork: Balances team and individual responsibilities. Contributes to building a positive team spirit; Puts success of team above own interests.
Professionalism: Approaches others in a tactful manner; reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Competencies
Openness to working closely with clients who struggle with issues related to physical or mental illness as well as addiction at all levels.
Respectful sensitivity and non-judgmental attitude towards clients who may suffer from multiple traumas and/or disabilities.
Strong interpersonal and social skills with an ability to collaborate with a variety of individuals from a wide range of professional and personal backgrounds.
Understanding of client care/case management computer database systems.
Knowledge of and the ability to abide by HIPAA regulations in providing healthcare navigator supportive services to residents including maintaining confidentiality.
Excellent organization, communication, customer service and computer skills.
Ability to analyze clinical and psycho-social aspects of patient care needs and integrate into individual care plans.
Ability to coordinate a wide variety of services and activities, maintain effective working relationships with other providers and promote activities.
Ability to possess the knowledge of the aging process, elder services, disability services, drug and alcohol abuse by the elderly, and mental health issues.
Ability to demonstrate working knowledge of supportive services and other resources for youth, adults, senior citizens, and/or non-elderly people with disabilities available in the local area.
Ability to demonstrate ability to advocate, organize, problem-solve, and provide results for low-income families, the elderly, and/or people with disabilities.
Ability to demonstrate effective communication skills in a manner that is effective for persons with disabilities and persons with limited English proficiency (LEP).
Ability to present ideas and information in a clear and concise manner, both orally and in writing.
Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, professionals, and residents.
Thorough knowledge of area social service providers and community health resources available to assist the low-income population.
Thorough knowledge of case management practices and documentation required to support program activities.
Ability to exercise independent judgment in a consistent and effective manner and perform work related activities with little supervision or oversight.
Education and/or Experience
High school diploma or GED with at least 3 years of experience directly related to the duties and responsibilities specified (i.e. health/social services experience) is required. A degree from an accredited college or university in public health, social work, counseling, human/social services or a related field that is above the minimum education requirement may be substituted for experience on a year for year basis. A CHW Certification is highly desired and preferred.
Mandatory Requirements
Must have a valid Louisiana Driver's License and meet the eligibility requirements for coverage under HANO's fleet auto insurance.
Technical Skills
Ability to learn and use in house, HANO software and databases. Proficient with preparing and executing high-quality written deliverables as well as the accurate and honest completion of grant reports/deliverables. Proficient with personal computers and PC based software such as Microsoft Word, Excel, Project, PowerPoint and Access. Excellent written and verbal communication skills and analytical skills, with the ability to read, interpret, and develop statistical reports and calculations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee's work is performed both indoors and outdoors, and involves numerous visits to housing developments, residents' homes, the offices of other agencies, community centers and meeting halls. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects weighing up to and more than 25 pounds, such as boxes of canned food, tables, or a resident who must be helped into and out of a vehicle. The employee may be required to work unusual hours. The employee may be exposed to weather extremes and to the usual hazards associated with housing developments.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
EEO POLICY STATEMENT
HANO provides equal employment opportunity to all individuals regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, religion, physical or mental disability, sex (including pregnancy, childbirth, or related medical conditions), gender identity, or gender expression results of genetic testing, or service in the military or veteran status or any other status protected under applicable federal, state or local law. Discrimination of any type will not be tolerated.
Auto-ApplyCommunity Health Worker
Community health worker job in New Orleans, LA
Community Health Worker -Mobile Clinic Program Team: Mobile Health Operations Team We are seeking a compassionate and skilled Community Health Worker to join our team and make a meaningful impact on the health and well-being of our patients. The ideal candidate will be responsible for
driving the mobile clinic to various locations, assisting with patient check-in, and ensuring the smooth
operation of the clinic on wheels. This role combines clinical duties with the unique responsibility of managing
a mobile healthcare unit.
General
As a Community Health Worker, you will:
o Safely drive the mobile medical clinic to various pre-arranged locations within the community.
o Ensure the vehicle is stocked, organized, and operational, reporting any mechanical
or equipment issues promptly.
o Set up the clinic and ensure it is ready to serve patients.
o Maintain accurate records including the clinic's schedule, locations, and patient flow.
o Perform pre-trip and post-trip vehicle inspections.
o Maintain all functions of clinic operations.
o Greet patients, provide information about available services, and ensure they feel
comfortable during their visit.
o Assist with collecting data to assess community health needs and improve services.
o Ensure adherence to all safety protocols, including proper handling of medical supplies
and patient confidentiality.
o Comply with all regulations related to health and safety, transportation, and mobile
healthcare standards.
o Assist in maintaining the cleanliness and hygiene of the mobile clinic.
Qualifications & Requirements:
• Values: Value all people and have a desire to be a Servant Leader.
• Attitude: Embrace our culture and our SERVICE values.
• Education High school diploma or equivalent; a degree or certification in healthcare, community
health, or a related field is a plus.
• Experience: Proven experience in community health, patient outreach, or a related field is preferred.
• CPR or BLS certified preferred
• Role Specific Training: Narcan and Motivational Interview training.
• Performance: Able and willing to provide world-class service to all stakeholders.
Technical Skills:
• Ability to drive for extended periods.
• Capable of lifting 50 pounds and assisting in setting up mobile clinic equipment.
• Valid driver's license with a clean driving record; ability to drive a large vehicle (mobile clinic).
• Ability to communicate effectively with diverse populations and build rapport with community members.
• Basic knowledge of health education, preventative care, and community resources.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Ability to work independently, as well as part of a team, in both indoor and outdoor settings.
Our Every-Day SERVICE Values
1. Speed
2. Extraordinary Effort
3. Results
4. Valuing People
5. Integrity
6. Creativity
7. Entertain Always
Work Environment:
• Travel to various community locations, often in underserved or rural areas. 100% Onsite.
• Flexible working hours, including some evenings, overnight stays, or weekends, depending on the clinic's
schedule.
Benefits:
1. 80 PTO hours available after the first 60 days of service.
2. Medical insurance - 100% employer contribution, participating plans.
3. $10K Life insurance - 100% employer contribution.
4. Dental/Vision - employee contribution.
5. 401K - 120 days eligibility is fully vested with up to a 4% match.
6. Weekly payday, every Friday.
7. Quarterly profit sharing, up to 20% of annual wages.
About Mission Mobile Medical:
Mission Mobile Medical is a forward-thinking and fast-paced company redefining the mobile medical
market. At Mission Mobile we intentionally value people, we believe in people, and we unconditionally
love people. As a B-Corp, leveraging open-book management philosophies, we do not just say we are
different; we are different. If you want to join a high-performance team and do important work serving
the world in the healthcare industry in a unique way, Mission Mobile Medical is the team for you.
Mission Mobile Medical is committed to creating and maintaining a workplace where all employees can
participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in who we are, why we're here, what we do, and of course, how we do it.
Community Health Worker I, STRIVE (Full-Time)
Community health worker job in Covington, LA
The Community Health Worker I will function as a member of a multidisciplinary team that conducts participant support to help postpartum moms who use Women, Infant, and Children (WIC) services achieve good health practices around diabetes prevention. Primary responsibilities include enrolling participants, health coaching, data collection and coordination with other partners within the community.
* Knowledge of community resources and experience working with a variety of community-based organizations preferred.
* Demonstrated ability to use Microsoft Office Word, Access, Excel, electronic medical records (EMR), and various other software programs is required.
* Willing to travel to WIC clinic cites in and around the Covington, LA region.
* Act as a health coach leading group sessions on diabetes prevention to encourage participants to achieve desired health behaviors.
* Assist participants with navigation of the health care system and processes.
* Facilitate referrals for appropriate health information and services as recommended by the provider and health plan.
* Speak with diverse populations about cardiovascular health risk in a sensitive and culturally competent manner.
* Advocate for participants to ensure health care program compliance.
* Provide participants with community resources as needed.
* Maintain data and files for participants own records, as well as program reporting.
* Fulfill other duties, as assigned.
Required Background Check, Physical, and Drug Screening for Incumbents Who Have Contact or Exposure to Animals or Animal Tissues:
Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.
* High School Diploma or GED required.
* Two years of health/clinical experience or equivalent health-related education required.
* Bachelor's Degree.
* Research and/or data collection experience.
Community Health Worker - Case Management - OMC Jeff Hwy - Fulltime (8am to 4:30p M-F)
Community health worker job in New Orleans, LA
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job conducts chronic disease care management including but not limited to depression & anxiety. Offers community outreach and health education to individuals & groups; links community members to health & social services, and engages in inter- and intra- agency collaborative efforts to improve individual & community health.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - High School diploma or equivalent
Work Experience
Required - None
Preferred - 1 year of experience working or volunteering in community-based programs with direct client interaction
Certifications
Required - Community Health Worker training certificate must be obtained within 1 year of hire
CPR certified
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Ability to communicate with individuals to educate and facilitate problem-solving.
Strong interpersonal skills and ability to work with community members from diverse backgrounds.
Ability to work independently.
Organizational skills and ability to maintain a database.
Job Duties
Assists with chronic care management by providing patient follow-up services and documenting patient outcomes, educating patients, and facilitating support groups.
Acts as a mentor/coach to the less experienced Community Health Workers to assist in effectively training while going through the certification course.
Works with patients both in person and telephonically to assess and address patient needs.
Engages in intra- and inter-agency collaboration by coordinating patient care across health systems and navigating community resources and advocates for patients and community members.
Provides community health education and outreach to inform individuals, families and local agencies about health and wellness service; assists with health fair events.
Provides culturally aware social support and assistance with capacity building/motivational support.
Acts as a health care coach including self-management support and goal setting.
Tracks and maintains database of community outreach activities for grant tracking and reporting.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ************ (select option 1) or
*******************
. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Auto-ApplyPractice Integration Liaison
Community health worker job in New Orleans, LA
GLAUKOS - PRACTICE INTEGRATION LIAISON
How will you make an impact?
The Practice Integration Liaison's objective is to improve patient access and experience with the Glaukos family of products by assisting ophthalmology groups remove operational and organization barriers.
The Practice Liaison is responsible for the coordination and execution of educational resources and product support related to the Glaukos products within the assigned territory. This will be accomplished by leveraging approved programs, tools, trainings and resources to help customers develop better internal processes to overcome the organizational and operational barriers that may impede patient access to Glaukos treatments and/or prevent optimal patient outcomes.
What will you do?
Provides product support to target customers and their practice teams, based on identified needs and using approved tools and resources spanning clinical and other office processes integral to the safe and effective use of the Glaukos family of products.
Develop a highly structured regional business plan to ensure targeted practices are supported, educated, and provided approved and appropriate tools to ensure patient needs are met while demonstrating effective ability to hold others accountable for team results without direct authority.
Train and educate internal Glaukos colleagues (iGBMs, iBMs, RL's, peers, management) on relevant and appropriate product-related subject matter. Build excellent internal cross-functional relationships with a broad base of groups and individuals (i.e. sales, reimbursement, marketing, training, payer access, legal, compliance, etc.)
Develop and maintain key relationships with ophthalmology leaders within assigned territory including influential MDs, ODs, practice administrators and large group leaders.
How will you get here?
Experience
A minimum of eight (8) years successful experience in at least two of the following areas:
Sales/ Sales management
Medical Device or Pharmaceutical reimbursement
Business consulting (or equivalent) in a health-related field
Ophthalmology practice administration (senior level with emphasis on clinical operations and cross functional leadership)
An in-depth and up-to-date knowledge of the health care environment, including physician practice operations and practice dynamics, including a strong understanding of the medical device and/or pharmaceutical regulatory environment.
Experience with surgical devices.
Strong working knowledge of medical office operations.
Experience in a role required to lead without authority; influential management.
Education
Bachelor degree; MBA preferred.
Essential Skills
Comfortable in an environment of ambiguity and thrives with the opportunity to learn new experiences.
Proven record of accomplishment in achieving objectives and corporate goals with minimal direct supervision.
Excellent time management and project management skills.
Demonstrated experience managing dynamic environments.
Excellent communication skills, including written & verbal.
Excellent presentation, facilitation and training skills. Proficient in PowerPoint and Excel.
High emotional intelligence and maturity. Advanced listening skills. Good judgement and a positive attitude.
Ability to approach account management from a strategic, long-term perspective.
Ability to travel with approximately 60%+ overnight travel including some weekend work.
Ability to conduct all business within provided legal and compliance guidelines.
*Total Targeted Cash Compensation: $275K + RSU*
#GKOSUS
#LI-REMOTE
Auto-ApplyCommunity Health Navigator II
Community health worker job in New Orleans, LA
JOB DESCRIPTION
DePaul Community Health Centers (DCSNO) affiliates with DCHC which manages multiple Federally Qualified Health Center locations the Greater New Orleans area. DCSNO is committed to improving the health status of communities and continues a long tradition of health ministry. DCSNO is seeking full-time Community Health Navigator II to act as coordinators and liaisons between the patient and/or community member, with gaps in care including Health care and other social determinants of health services within the community. The goal is to improve wellness and autonomy for individuals served, both from DCSNO/DCHC patient population and the general community.
DUTIES & RESPONSIBILITES
Employee may be assigned to work with a specific population of people
Complete intake interviews to determine what social resources are needed to help achieve wellness and autonomy through resource software
Follow Community Navigator to Provider workflow structure through EHS
Coordinate and provide resources to patients and members of the community's to address social needs in a manner that is safe, timely, effective, efficient, equitable, and client-centered
Provide detailed information regarding progress to locate resources
Work with Population Health Coordinators to connect high ER utilizers to resources, and to address SDOH issues and Primary Care education
Maintain caseload assignments, draft a resource plan, review case progress and determine case closure
Develop effective working relations and cooperate with medical team, social services, health, governmental agencies and community
Follow up with patients to track progress via social resources, patient phone calls, “in community” and “In home” visits
Submit weekly reports
Maintain Events, training and meeting details in the team shared calendar
Promote quality and cost-effective interventions and outcomes
Make clinic appointments
Attend regular staff meetings, trainings and other meetings and community events as requested.
Educate community members and their families about the sites and services provided
Maintains a high level of ethical conduct regarding confidentiality
Adhere to professional standards as outlined by protocols, rules and regulations of DCSNO
May require certifications and further training in assisting members of the community
Provide mentorship to the Community Health Navigators I- when more experience is needed to help a client
MINIMUM QUALIFICATIONS
Bachelor Degree Preferred with 3+ years of Case Management Experience or 5+ years of Case Management experience in lieu of Degree. (Bilingual individuals are encouraged to apply)
Must have personal and reliable transportation, valid Driver's license, Minimum current liability automobile insurance required
Medicaid Application Certified (Willing to train)
Community Health Worker Certified (Willing to train)
ACA Marketplace Certified (Willing to train)
Must possess leadership qualities and the maturity needed to fulfill mentorship duties
Participate in all team based exercises, events and meetings
Positive team influence
Respectful of clients, teammates, and the Mission of DCSNO
General computer literacy, Experience with Microsoft Windows, Microsoft Office
Able to Multi-task, Excellent Decision Making and Critical Thinking skills, Excellent Verbal and Written Communication, Empathy and Compassion towards others
Seamless ability to connect with the Community
Able to work with other team members
Must possess Multi-cultural sensitivity
Understand the community served
Auto-ApplyUltraCare Liaison, Rare Disease Field Sales, Bone (New Orleans)
Community health worker job in New Orleans, LA
ultrafocused - Work together to fearlessly uncover new possibilities We are looking for an experienced UltraCare Liaison (UCL) that will represent Ultragenyx in Rare Disease. Ultragenyx is preparing for the potential commercialization of a potential breakthrough rare disease monoclonal antibody therapy for the treatment of Osteogenesis Imperfecta. We are seeking driven individuals with the desire to run their own business within a specified geography. These individuals will have strong business acumen, be able to drive change through innovative approaches, demonstrate excellent communication skills and consistently deliver sales results.
Work Model:
Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.
Responsibilities:
* Serve as territory business owner with a focus upon impact and territory analysis. Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products post launch , iii) assisting with treatment fulfillment post launch
* Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Pharmacists, RNs/NPs/Pas and related support staff
* Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people's emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
* Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges.
* Determine and implement suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts.
* Execute programs, high impact in-services, and other educational opportunities for their territory.
* Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations.
Requirements:
* Bachelor's Degree required
* 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.
* Experience launching biopharma/pharma products successfully is preferred
* Documented track record of field sales success
* Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including; marketing, medical, clinical operations, and patient services.
* Demonstrated experience effectively presenting clinical/scientific information required
* Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed
* Must live in territory geography. Territory includes: Louisiana, Mississippi. Territory subject to change based on business need
#LI-MD1 #LI-Remote
Auto-ApplyPractice Integration Liaison
Community health worker job in New Orleans, LA
GLAUKOS - PRACTICE INTEGRATION LIAISON How will you make an impact? The Practice Integration Liaison's objective is to improve patient access and experience with the Glaukos family of products by assisting ophthalmology groups remove operational and organization barriers.
The Practice Liaison is responsible for the coordination and execution of educational resources and product support related to the Glaukos products within the assigned territory. This will be accomplished by leveraging approved programs, tools, trainings and resources to help customers develop better internal processes to overcome the organizational and operational barriers that may impede patient access to Glaukos treatments and/or prevent optimal patient outcomes.
What will you do?
* Provides product support to target customers and their practice teams, based on identified needs and using approved tools and resources spanning clinical and other office processes integral to the safe and effective use of the Glaukos family of products.
* Develop a highly structured regional business plan to ensure targeted practices are supported, educated, and provided approved and appropriate tools to ensure patient needs are met while demonstrating effective ability to hold others accountable for team results without direct authority.
* Train and educate internal Glaukos colleagues (iGBMs, iBMs, RL's, peers, management) on relevant and appropriate product-related subject matter. Build excellent internal cross-functional relationships with a broad base of groups and individuals (i.e. sales, reimbursement, marketing, training, payer access, legal, compliance, etc.)
* Develop and maintain key relationships with ophthalmology leaders within assigned territory including influential MDs, ODs, practice administrators and large group leaders.
How will you get here?
Experience
* A minimum of eight (8) years successful experience in at least two of the following areas:
* Sales/ Sales management
* Medical Device or Pharmaceutical reimbursement
* Business consulting (or equivalent) in a health-related field
* Ophthalmology practice administration (senior level with emphasis on clinical operations and cross functional leadership)
* An in-depth and up-to-date knowledge of the health care environment, including physician practice operations and practice dynamics, including a strong understanding of the medical device and/or pharmaceutical regulatory environment.
* Experience with surgical devices.
* Strong working knowledge of medical office operations.
* Experience in a role required to lead without authority; influential management.
Education
* Bachelor degree; MBA preferred.
Essential Skills
* Comfortable in an environment of ambiguity and thrives with the opportunity to learn new experiences.
* Proven record of accomplishment in achieving objectives and corporate goals with minimal direct supervision.
* Excellent time management and project management skills.
* Demonstrated experience managing dynamic environments.
* Excellent communication skills, including written & verbal.
* Excellent presentation, facilitation and training skills. Proficient in PowerPoint and Excel.
* High emotional intelligence and maturity. Advanced listening skills. Good judgement and a positive attitude.
* Ability to approach account management from a strategic, long-term perspective.
* Ability to travel with approximately 60%+ overnight travel including some weekend work.
* Ability to conduct all business within provided legal and compliance guidelines.
* Total Targeted Cash Compensation: $275K + RSU*
#GKOSUS
#LI-REMOTE
Behavior Health Navigator
Community health worker job in Avondale, LA
GENERAL SUMMARY OF DUTIES: The Behavioral Health Navigator will be responsible for administrative support to the Behavioral Health Provider team, School-based services, and patients; collect and input patient data into EMR System; performs medication management coordination. The role requires proficient verbal and written skills regarding behavioral health language. The Behavioral Health Navigator works closely with the Behavioral Health Director and Behavioral Health Coordinator.
SUPERVISION EXERCISED: None
ESSENTIAL FUNCTIONS:
* Manage referral caseload assignments by completing the schedule queue for Behavioral Health appointments.
* Support patients both in person and by phone to facilitate access to behavioral health and psychiatry services, coordinating transportation, medication requests, and addressing gaps in care.
* Coordinate continuity between Behavioral Health Providers and Primary Care Providers.
* Provide Psych-educational information to both clinical & school-based students and staff.
* Enhance the system for identifying and addressing patient no-shows and cancellations to reduce gaps in scheduling.
* Utilize the no‑show and cancellation report to analyze scheduling patterns and optimize appointment allocations.
* Participate in team meetings as scheduled.
* Participate in quality improvement initiatives and provide feedback to behavioral health professionals.
* Attend designated meetings to provide on-going progress in behavioral health department.
* Assist Community Health Worker with outreach efforts.
* Maintain confidentiality and comply with HIPAA.
* All other duties as assigned.
QUALIFICATIONS:
* Ability to interact with patients that struggle with psychological challenges.
* Strong understanding of behavioral health concepts, and evidence-based practices
* Experience collaborating with school-aged adolescents in academic setting.
* Ability to effectively display verbal and written communication skills.
* Strong organizational and critical thinking skills
* Ability to work independently and as part of the behavioral health team.
EDUCATION/EXPERIENCE: bachelor's in social sciences or related field from an accredited four-year college or university; or a minimum of three (3) years of job-related experience, preferably in an out-patient clinic environment with the responsibility of providing administrative support to the Director of Behavior Health.
Regional Echo Liaison
Community health worker job in New Orleans, LA
You're driven, resourceful, and above all else - remarkably smart. You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.
Responsibilities: The Regional Echo Liaison (REL) is responsible for identifying disease and product related medical needs in a defined geography. The primary role of the REL is to develop and maintain relationships with Thought Leaders (TL) and Healthcare Providers (HCP) within their healthcare system. The purpose of their interactions is to engage in meaningful scientific exchange that will ensure patients have access to manufacturer's medicines, to ensure their safe and appropriate use through peer-to-peer discussions aligned with medical strategies and needs expressed by external stakeholders. The REL also serves as the medical resource for external stakeholders in the community.
Essential Requirements:
* Graduate of accredited ultrasound program required which includes echocardiography,
* Registry in cardiac ultrasound (RDCS or RCS) required
* Minimum of 5 years of adult echo experience required, HCM experience a must
* Ability to translate scientific or clinical data into an understandable and valuable form to help Echo & Sonography personnel best serve their patients.
* Office is home based. Must be willing to travel 50-70% of the time, including overnights and weekends. Ability to drive and/or fly to meetings is required.
Desired Requirements:
* Bachelor's degree preferred
* HCM disease area knowledge required w/ understanding of scientific publications.
* Excellent English skills, written and spoken.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At?Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
Community Outreach Specialist
Community health worker job in Ponchatoula, LA
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.
Skills Required:
Strong verbal communication and persuasive abilities
Excellent interpersonal skills with the ability to build trust and rapport quickly
Strong organizational and multitasking skills to manage a personal caseload efficiently
Self-motivated with the ability to work independently and meet outreach goals
Comfortable with fast-paced environments and adapting outreach methods to various situations
Proficient in using computer systems for documentation, communication, and managing outreach activities
Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
Fluent in English; Spanish proficiency is a plus
Key Behaviors:
Engagement:
Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.
Resilience:
Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.
Adaptability:
Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.
Team Collaboration:
Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.
Efficiency:
Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.
Compassion:
Approaches patient interactions with empathy, ensuring each patient feels heard and understood.
Cultural Competency:
Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.
Competencies:
Communication:
Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand.
Patient Engagement:
Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience.
Customer-Centric:
Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.
Problem Solving:
Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.
Time Management:
Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.
Data Management:
Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems.
Community Knowledge:
Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel
BRCO Community Health - Coordinator 1
Community health worker job in Hammond, LA
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
OPH-Bureau of Regional and Clinical OperationsJob SummaryJob Description
Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO).
Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
Makes regular follow-up calls and in-person visits with clients.
Motivates clients to meet their identified goals.
Helps clients with social issues like homelessness, hunger and employment.
Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region.
Attends community engagement events in parishes within region.
Documents each client encounter in detail.
Prepares reports and documents as needed or requested by program supervisors.
Attends scheduled program and regional meetings.
Other tasks as assigned.
QUALIFICATIONS
REQUIRED:
Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
Excellent analytical and critical thinking skills; effective organizational and time management skills.
Great attention to detail and follow up.
Ability to manage projects, assignments, and competing priorities.
Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
Advanced degree.
Minimum 1 year professional experience within the healthcare, social services or community organization fields.
Minimum 1 year professional experience working with community programs and resources.
Minimum 1 year professional experience working within the parishes, communities, and areas where position is located.
Relevant industry certifications.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close DateThis position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
Auto-ApplyRegional Account Liaison - BioPlus Specialty Pharmacy- Louisiana
Community health worker job in Metairie, LA
Be Part of an Extraordinary Team BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
Build the Possibilities. Make an Extraordinary Impact.
Title: Regional Account Liaison - BioPlus Specialty Pharmacy
Location(s): Louisiana
Sales Territory: Ideal candidates will reside within the stated territory and are comfortable traveling approximately 50% of the time.
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Regional Account Liaison is responsible for developing and executing the regional sales strategy to drive the adoption and utilization of BioPlus Specialty Pharmacy for specialty medications with a core focus in but not limited to Oncology, Dermatology, Rheumatology, Gastroenterology.
Primary duties may include, but are not limited to:
* Maintains sales effectiveness within the assigned territory through regular in-person meetings and support for healthcare providers and staff.
* Utilizes databases, Salesforce, and other tools to identify key accounts, document sales activity, and analyze performance metrics to maximize referral potential.
* Develops and fosters account relationships, ensuring effective communication and exemplary customer service.
* Maintains and documents a call cycle.
* Build and maintain strong relationships with key stakeholders, including providers, biologic coordinators, medical assistants, clinical teams, and pharmaceutical partners.
* Supports all specialty pharmacy activity, including providing educational resources and reimbursement processes.
* Partners with the leadership team to formulate and execute business objectives and communicates all information about competitors, issues, and business threats.
* Attends and participates in sales meetings, conferences, training programs, conventions, and engages in necessary travel within the designated region.
Minimum Requirements:
* Requires a BA/BS and a minimum of 6 years of relevant experience within the pharmaceutical, specialty pharmacy, or healthcare industry; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
* Experience in the following core therapies: Oncology, Gastroenterology, Dermatology, and /or Rheumatology, highly preferred.
* Willingness to travel strongly preferred.
* Understanding of specialty pharmacy strongly preferred.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
SLS > Sales - Field
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Assessment Coordinator
Community health worker job in Gretna, LA
Jefferson RISE opened in 2015 with its founding 6th grade class of 120 students. Currently located in Gretna, Jefferson RISE provides a middle and high school education to students on the Westbank of Jefferson Parish. For the 2019-20 school year, RISE enrolls students in 6th through 10th grade. By 2021, RISE will have full enrollment in grades 6-12. On the Westbank, less than 1/3 of our incoming students are on grade level in ELA and Math. By focusing on preparing our students for the most rigorous colleges and careers, we will ensure that every student leaves RISE prepared for his or her future. While there are Advanced Academies and private schools, RISE is the only 6-12 open enrollment option. Jefferson RISE provides a college preparatory curriculum to students in Jefferson Parish. Our school day and school year are longer to be sure our students get access to core subjects and electives. We know this is hard work, but with our dedicated, driven, and talented team, we are confident that we will change the lives of students on the Westbank.
Position Overview
The Assessment Coordinator is responsible for scheduling and coordinating tests and exams for students who require small group and individual accommodations or for students who previously missed an exam while absent. Reporting to the Head of School, the Assessment Coordinator is responsible for ensuring that all student accommodations are met. The Assessment Coordinator will be held accountable by the Head of School in regard to his/her performance and growth. The Assessment Coordinator is a part-time position with an immediate start date.
Essential Functions
1. Scheduling Assessments
1.1. Identify accepted assessments within the calendar and appropriately schedule testing blocks.
1.2. Determine students and accommodations by scheduling block.
1.3. Communicate assessments with the Assessment Proctor(s).
1.4. Troubleshoots scheduling issues as needed.
2. Administering Assessments
2.1. Administers exams as needed (if all proctors are unable), including but not limited to: state tests, unit exams, quizzes, make-up tests.
2.2. Assist students with understanding testing requirements, procedures, and protocols.
2.3. Documents and records any testing irregularities and reports to the Assessment Coordinator.
2.4. Troubleshoots issues with testing software and hardware, including but not limited to: Kurzweil, headphones, chromebooks.
3. Preparing for Assessments
3.1. Uploads all modified and non-modified tests into Kurzweil.
3.2. Maintains hardware for testing (accommodation bags, chromebooks, etc.).
3.3. Ensures all students with pull-out testing accommodations are present.
3.4. Communicates with the Assessment Proctor to ensure all needs are met.
4. School Culture
4.1. Embody and teach the mission, vision, and strategic direction of the school
4.2. Design and implement programs that promote positive student behavior, and that motivate students to exhibit the leadership values of the school
4.3. Build school community by investing families in students' academic success and development of strong character and leadership traits
Qualifications
• High School Diploma
• Bachelor's Degree (preferred)
• Technological proficiency in Excel, Word, and PowerPoint
• Excellent communication skills
• High level of personal organization and planning
• Commitment to the mission and organizational success of Jefferson RISE
• Ambition and desire to grow as a leader
• Openness to feedback, a willingness to take personal responsibility for the affairs of the school
• Entrepreneurial spirit
• Personal and professional integrity
• Team player (flexible, willing to jump in)
Additional Information
Jefferson RISE Charter School is an Equal Employment Opportunity (EEO) employer, and makes all employment decisions based on qualifications to perform the work without regard to race, color, age (40 and above), sex, pregnancy, religion, national origin, disability, genetic information, veteran status, or any other characteristic protected by law. All employment decisions at Jefferson RISE are made in a non-discriminatory manner, and are based on the qualifications, abilities, and merits of each individual applicant.
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The above job description is not exhaustive. It may be changed at any time at the sole discretion of the Head of School at Jefferson RISE.
In compliance with the Immigration Reform and Control Act, you will be required to provide documented evidence of identity and eligibility to work in the United States. Please be advised that all offers are contingent upon clearing a criminal background check and meeting all application requirements.
Health and Wellbeing Coach
Community health worker job in New Orleans, LA
Description & Requirements This is a fantastic opportunity to deliver and make a difference online. We are looking for people who are based near one of our delivery locations, Buckinghamshire. If you live within a commutable distance of Buckinghamshire like Oxfordshire or Hertfordshire we can consider you too! Primarily with this role delivery times will be between 5pm - 9pm, so you must feel comfortable working between these times as part of the role.
We are looking for candidates who have experience of working with families, young people and Adults.
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:
Healthy Eating and Nutrition
Smoking Cessation
Physical Activity
Weight Management
Alcohol consumption
NHS Health Checks (outreach)
As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.
To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:
Triage and assessment
Agenda setting
Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.
Problem solving
Motivational interviewing
Goal setting
Signposting
Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:
Face-to-face, telephonic, and digital health coaching
Multi-mix communications methods including in-app messaging, text, and email.
Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation.
Advocate the use of behaviour tracking tools (online or offline)
Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change.
A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.
To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.
Support with outreach community engagement work inclusive, but not limited to:
Screening services (e.g., NHS Health Checks)
Community and stakeholder events
External meetings and networks
Roadshows and pop-ups
To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services.
Work in line with business and contract performance requirements including:
Implementing Standard Operating Procedures (SOP)
Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding.
Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development.
A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs
To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure:
Caseloads can be managed efficiently, effectively and at scale.
Team members are able to support in population behaviour change as required and in line with need
Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey
Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services
Data audits accurately capture activity, productivity, utilisation, and outcomes.
Salary Non-London: £24,570 - 28,700
London: £26,000 - £31,000
Qualifications & Experience
Essential
Relevant health coaching qualification or an accredited health coaching skills programme.
A minimum of six months of direct health coaching delivery
Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)
Evidence of supporting vulnerable individuals through a change process
Experience of caseload management demonstrated via the use of a Case Management System
Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.
Experience of supporting vulnerable individuals through a change process
Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.
Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:
Membership of professional body (ICF, EMCC, AoC, UKHCA)
Experience of managing and supervising individuals and teams.
Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.
Experience of supporting people remotely / telephonically / digitally
Evidence of working with individuals with long term health conditions
Individual Competencies
Essential
A strong understanding of the social determinants of health
A strong understanding of population-based approaches including segmentation and risk stratification.
A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel.
Excellent oral and written communication skills with people from a wide variety of backgrounds.
Demonstrable core skills and competencies as set out in best practice standards including:
Select and apply a range of health coaching models, conversation frames and techniques.
Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches.
Detailed understanding of self management support and associated techniques.
Advanced skills development incorporating practice, reflection and planning for the application of learning to practice.
Excellent internal and external stakeholder engagement and management.
Good understanding of principles of confidentiality and safeguarding.
Strong written and verbal communication skills with the ability capture essential information that supports effective case management.
A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships.
Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
Confident in the use of evolving digital technologies to support people through behaviour change processes.
The ability to manage time independently and effectively and work to deadlines.
Effective safe and sensitive data management in line with information security standards.
Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes.
Commitment to personal development / training.
Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age.
Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements.
Desirable
Experience of delivery health screening services (e.g., NHS Health Check)
Effective delivery of programmes in line with contractual requirements and SLAs.
Key Business Priorities
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Venue providers
Healthcare settings including GP Practices / Primary Care Networks
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
24,570.00
Maximum Salary
£
28,700.00
Community Health Worker
Community health worker job in New Orleans, LA
Job Description
Reporting directly to the Client Services Manager, the Community Health Worker (CHW) will have significant responsibility in providing a variety of healthcare case management services to residents that reside in HANO communities. The CHW will assess resident's needs, situations, strengths, and support network to determine their healthcare related needs and plans to improve their quality of life and overall health and wellness with the support of grant partners/stakeholders. This position is a grant funded, temporary appointment that will be in effect based upon the terms of the grant and funding availability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
Provides direct healthcare case management services to HANO residents/clients that are referred for assistance.
Responsible for outreach to HANO residents/clients and classifying their healthcare needs according to the case management triage criteria.
Communicates with HANO residents/clients, families and providers to keep the entire team focused on meeting patient-centered care goals.
Encourages and supports HANO residents/clients to make concrete steps toward promoting their health and managing their chronic illnesses (e.g., diabetes, asthma, vascular disease, etc.).
Offers appropriate suggestions and insights to providers for bridging barriers to goal achievement.
Communicates with a specified number of residents on a scheduled basis both in person (clinic or community) and via phone.
Facilitates communication and coordinate services between providers and the clients/patients.
Works within his/her scope of work by referring residents to appropriate clinic resources as necessary.
Utilizes Client Services Data Management system to track client success/opportunities for improvement.
Creates care coordination and care transitions for clients (residents).
Assists HANO residents/clients with enrollment in programs and benefits for which they are eligible.
Encourages cultural competence among health care professionals serving vulnerable populations (consult with physicians at the client's request).
Advocates for vulnerable populations within the health care system and the community at large.
Builds capacity within the community at large to address health issues.
Creates connections between vulnerable populations and the health care system.
Works with residents to establish a plan of action and referrals to healthcare service providers.
Tracks client progress through consistent guidance and follow up.
Advocates for and helps clients get resources that would improve their overall health and well-being.
Researches and refers clients to community health resources.
Responds quickly and appropriately in crisis situations.
Ensures data quality, accuracy of client files and records, completes paperwork and maintains case management database.
Develops outreach strategies to ensure residents are well informed about health related programs and services.
Continuously expands knowledge and understanding of community resources and services.
Coordinates and monitors services, including comprehensive tracking of clients' compliance in relation to care plan objectives.
Complies with all federal, state and local laws and applicable grant and HANO rules in the daily transmission of positional duties.
Performs other duties as assigned.
Behavioral Competencies
This position requires the incumbent to exhibit the following behavioral skills:
Problem Solving:
Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. Uses reason even when dealing with sensitive topics and/or irate customers.
Customer Service
: Meets/exceeds the expectations and requirements of internal and external customers; Manages difficult or sensitive customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service; responds to requests for service and assistance.
Interpersonal Skills:
Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting.
Teamwork
: Balances team and individual responsibilities. Contributes to building a positive team spirit; Puts success of team above own interests.
Professionalism:
Approaches others in a tactful manner; reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Competencies
Openness to working closely with clients who struggle with issues related to physical or mental illness as well as addiction at all levels.
Respectful sensitivity and non-judgmental attitude towards clients who may suffer from multiple traumas and/or disabilities.
Strong interpersonal and social skills with an ability to collaborate with a variety of individuals from a wide range of professional and personal backgrounds.
Understanding of client care/case management computer database systems.
Knowledge of and the ability to abide by HIPAA regulations in providing healthcare navigator supportive services to residents including maintaining confidentiality.
Excellent organization, communication, customer service and computer skills.
Ability to analyze clinical and psycho-social aspects of patient care needs and integrate into individual care plans.
Ability to coordinate a wide variety of services and activities, maintain effective working relationships with other providers and promote activities.
Ability to possess the knowledge of the aging process, elder services, disability services, drug and alcohol abuse by the elderly, and mental health issues.
Ability to demonstrate working knowledge of supportive services and other resources for youth, adults, senior citizens, and/or non-elderly people with disabilities available in the local area.
Ability to demonstrate ability to advocate, organize, problem-solve, and provide results for low-income families, the elderly, and/or people with disabilities.
Ability to demonstrate effective communication skills in a manner that is effective for persons with disabilities and persons with limited English proficiency (LEP).
Ability to present ideas and information in a clear and concise manner, both orally and in writing.
Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, professionals, and residents.
Thorough knowledge of area social service providers and community health resources available to assist the low-income population.
Thorough knowledge of case management practices and documentation required to support program activities.
Ability to exercise independent judgment in a consistent and effective manner and perform work related activities with little supervision or oversight.
Education and/or Experience
High school diploma or GED with at least 3 years of experience directly related to the duties and responsibilities specified (i.e. health/social services experience) is required. A degree from an accredited college or university in public health, social work, counseling, human/social services or a related field that is above the minimum education requirement may be substituted for experience on a year for year basis. A CHW Certification is highly desired and preferred.
Mandatory Requirements
Must have a valid Louisiana Driver's License and meet the eligibility requirements for coverage under HANO's fleet auto insurance.
Technical Skills
Ability to learn and use in house, HANO software and databases. Proficient with preparing and executing high-quality written deliverables as well as the accurate and honest completion of grant reports/deliverables. Proficient with personal computers and PC based software such as Microsoft Word, Excel, Project, PowerPoint and Access. Excellent written and verbal communication skills and analytical skills, with the ability to read, interpret, and develop statistical reports and calculations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee's work is performed both indoors and outdoors, and involves numerous visits to housing developments, residents' homes, the offices of other agencies, community centers and meeting halls. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects weighing up to and more than 25 pounds, such as boxes of canned food, tables, or a resident who must be helped into and out of a vehicle. The employee may be required to work unusual hours. The employee may be exposed to weather extremes and to the usual hazards associated with housing developments.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
EEO POLICY STATEMENT
HANO provides equal employment opportunity to all individuals regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, religion, physical or mental disability, sex (including pregnancy, childbirth, or related medical conditions), gender identity, or gender expression results of genetic testing, or service in the military or veteran status or any other status protected under applicable federal, state or local law. Discrimination of any type will not be tolerated.
Community Health Worker.CHERISH
Community health worker job in New Orleans, LA
The Community Health Worker functions as a member of a multidisciplinary team that conducts participant/family support to help participants achieve good health practices around cardiovascular disease. Primary responsibilities include facilitation of health improvement, health promotion, health program development and support, disease prevention activities, and coordination with other partners within the community.
* Knowledge of community resources and experience working with a variety of community-based organizations preferred.
* Demonstrated ability to use Microsoft Office Word, Access, Excel, electronic medical records (EMR), and various other software programs is required.
* Act as a health coach providing one-on-one education on cardiovascular diseases risk to encourage participants to achieve desired health behaviors.
* Assist participants with navigation of the health care system and processes.
* Facilitate referrals for appropriate health information and services as recommended by the provider and health plan.
* Speak with diverse populations about cardiovascular health risk in a sensitive and culturally competent manner.
* Advocate for participants to ensure health care program compliance.
* Provide participants with community resources as needed.
* Maintain data and files for participants own records, as well as program reporting.
* Fulfill other duties, as assigned.
Required Background Check, Physical, and Drug Screening for Incumbents Who Have Contact or Exposure to Animals or Animal Tissues:
Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.
* High School Diploma or Equivalent
* 1 year of health/clinical experience or equivalent health-related education
* Bachelor's Degree
* Research and/or data collection experience
Community Health Navigator II
Community health worker job in New Orleans, LA
Community Health Navigator II
Reports to: Program Manager
Department: Community Health
Status: Full-Time/Nonexempt
Classification: Grant Funded
EEO Code: Professional
Ascension DePaul Services CORE VALUES:
Service of the Poor - Employee demonstrates generosity of spirit, especially for persons most in need
Reverence - Employee demonstrates respect and compassion for the dignity and diversity of life
Integrity - Employee inspires trust through personal leadership
Wisdom - Employee integrates excellence and stewardship into execution of job duties
Creativity - Employee demonstrates courageous innovation
Dedication - Employee affirms the hope and joy of the Ascension DePaul Services mission
GENERAL
Ascension DePaul Services of New Orleans (DCSNO) affiliates with DCHC which manages multiple Federally Qualified Health Center locations the Greater New Orleans area. DCSNO is committed to improving the health status of communities and continues a long tradition of health ministry. DCSNO is seeking full-time, hourly Community Health Navigator II.
The Community Health Navigator II will act as coordinators and liaisons between the patient and/or community member, with gaps in care including Health care and other social determinants of health services within the community. The goal is to improve wellness and autonomy for individuals served, both from DCSNO/DCHC patient population and the general community.
DUTIES & RESPONSIBILITIES
Complete intake interviews to determine what social resources are needed to help achieve wellness and autonomy through resource software provided.
Follow Community Navigator to Provider workflow structure through EHS.
Coordinate and provide information and enrollment resources to patients and members of the community's to address their needs in a manner that is safe, timely, effective, efficient, equitable, and client-centered.
Provide detailed information regarding progress to locate insurance resources for patients and/or community member.
Consults and cooperates with community systems to facilitate linkage and referrals.
Manage caseload assignments, draft a resource plan, review case progress and determine case closure.
Maintain or exceed monthly case closure quota.
Develop trust and maintain strong and valued relationships with social services, health, governmental agencies and community.
Record case information, complete accurately all necessary forms and produce statistical reports.
Submit weekly reports to Program Manager/Operation Manager on designated due date.
Maintain Events, training and meeting details in the team shared calendar.
Promote quality and cost-effective interventions and outcomes.
Make clinic appointments.
Attend regular staff meetings, trainings and other meetings as requested.
Knowledgeable about insurance resources appropriate to needs of patients/families.
Attend Community events and Meetings.
Assist in coordination and attend DCSNO community events and activities.
Educate community members and their families about the sites and services provided within DCHC (Outreach).
Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature.
Adhere to professional standards as outlined by protocols, rules and regulations of DCSNO.
May require certifications and further training in assisting members of the community to either enter our patient system or apply for programs of health coverage.
Provide mentorship to the Community Health Navigator I when more experience is needed to help a client.
Train, mentor, monitor and track Community Health Navigator I team's progression.
Conduct community presentations and demonstrations as needed.
Assist with scheduling of monthly events and location assignment.
Abide by timecard and reporting procedures by clocking in and out for daily assignments and meal breaks.
Other duties as assigned.
PHYSICAL DEMANDS
Lifting, twisting, standing, bending will occur. Work will require some sort of physical activity to be performed. Employee will be required to travel from time to time and must be willing to work various shifts, including some nights and weekends to accommodate needs of various sites.
WORK ENVIRONMENT
Work is normally performed within health centers and out in the community by way of indoor/outdoor community events, meetings and “in community” visits
MINIMUM QUALIFICATIONS
Bachelor Degree with 3+ years of Case Management Experience or 5+ years of Case Management experience in lieu of Degree; or completion of accredited Medical Assistant Course
Must have personal and reliable transportation, valid Driver's license, Minimum current liability automobile insurance required
Must possess leadership qualities and the maturity needed to fulfill mentorship duties
Must have a Positive attitude
Open to working alone or with a team
Participate in all team based exercises, events and meetings
Positive team influence and ability to work with other team members
Respectful of clients, teammates, and the Mission of DCSNO
Must have an Engaging disposition
Clear and Accurate Documentation Skills
Organizational Skills
General computer literacy
Experience with Microsoft Windows, Microsoft Office
Able to Multi-task
Excellent Decision Making and Critical Thinking skills
Excellent Verbal and Written Communication
Empathy and Compassion towards others
Seamless ability to connect with the community
Must possess multi-cultural sensitivity and understand the community served
I have read the above and agree to perform the responsibilities as described above.
I understand that this is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel as classified.
I have received a copy of my job description for my records (copy to be given after signature is complete)
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Auto-ApplyBRCO Community Health - Coordinator 1
Community health worker job in Hammond, LA
Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
OPH-Bureau of Regional and Clinical Operations
Job Summary
Job Description
* Serves as a link between the Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO).
* Meets clients in regional PHUs or other community locations and conduct a needs assessment, including helping patients to set goals.
* Makes regular follow-up calls and in-person visits with clients.
* Motivates clients to meet their identified goals.
* Helps clients with social issues like homelessness, hunger and employment.
* Assists clients with making follow-up appointments, and filling out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
* Works with other team members to create and maintain a directory of community resources (e.g. food banks, housing assistance programs, childcare resources, etc.) in parishes within region.
* Attends community engagement events in parishes within region.
* Documents each client encounter in detail.
* Prepares reports and documents as needed or requested by program supervisors.
* Attends scheduled program and regional meetings.
* Other tasks as assigned.
QUALIFICATIONS
REQUIRED:
* Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
* Excellent analytical and critical thinking skills; effective organizational and time management skills.
* Great attention to detail and follow up.
* Ability to manage projects, assignments, and competing priorities.
* Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
* Advanced degree.
* Minimum 1 year professional experience within the healthcare, social services or community organization fields.
* Minimum 1 year professional experience working with community programs and resources.
* Minimum 1 year professional experience working within the parishes, communities, and areas where position is located.
* Relevant industry certifications.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
* Detailed resume listing relevant qualifications and experience;
* Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
* Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
Auto-ApplyOnsite Health Coach
Community health worker job in Saint Rose, LA
**$5000 Sign on bonus offered** **Work location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.**
**100% onsite at client's location in Bossier, LA.**
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
**Work schedule: M-F 8:00am to 5:00pm EST**
The **Onsite Health Coach** is responsible for providing health coaching to members, across all brands, with chronic diseases.
**How you will make an impact:**
+ Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.
+ Coordinates specific health coaching as directed by nurse case manager to address objectives and goals as identified during assessment.
+ Implements coaching plan by using behavior change principles to identify member barriers and develop ways to overcome those barriers.
+ Coordinates with the nurse case manager to provide feedback on member goal attainment and clinical issues.
+ Monitors and evaluates the interventions and modifies.
**Minimum Requirements:**
+ Requires BA/BS in appropriate field of specialization (examples such as Health Education, Exercise Physiology, Respiratory Therapy or Dietician) and minimum of 3 years of related experience in health education, exercise instruction, or patient education; or any combination of education and experience, which would provide an equivalent background.
+ Certification, advanced certification, and/or license appropriate to field of specialty as required.
**Preferred Capabilities, Skills and Experiences:**
+ Prior experience in health coaching, disease management and knowledge of behavioral and/or clinical assessment techniques, health and/or patient education and behavior change techniques.
+ Understanding of disease management principles.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.