Community health worker jobs in Syracuse, NY

Full-time Description The Community Health Worker- Navigator is responsible for conducting Health-Related Social Needs (HRSN) Screenings within the Social Care Network (SCN) to identify unmet needs and ensure members are appropriately referred for further support. This role requires accurate data entry in the assigned platform, confirmation of Medicaid eligibility, obtaining informed consent, and proper documentation for Medicaid-billable services. The Community Health Worker- Navigator is often the first point of contact for members and plays a critical role in ensuring timely connection to Enhanced Care Management. Essential Duties and Responsibilities · Accept referrals and initiate screenings after confirming Medicaid status and SCN eligibility. · Search for members in the designated platform; create or update member profiles as appropriate. · Verify consent status and obtain new consent if required. · Administer the HRSN Community Health Worker- Navigator, reading questions aloud and documenting responses accurately. · Manage sensitive questions (e.g., interpersonal violence) with discretion, documenting “declined” or “not asked” responses as appropriate. · Track and document time spent, participants involved, and any declined screenings. · Submit completed screenings in designated platform for review. · Conduct re-screening only when a major life event has occurred (e.g., hospitalization, housing change, incarceration, loss of benefits). · Document reasons for re-screening, date/time, and duration. · Accept referrals in assigned software system and conduct outreach (3 attempts within 5 business days). · Engage members, confirm needs, and obtain consent. · Complete Eligibility Assessment to determine Standard vs. Enhanced Services. · Connect members to community resources or Enhanced CM agencies. · Document all steps and close or transition cases as appropriate. · Submit units for reimbursement per the approved fee schedule. · Refer members with unmet needs to Enhanced Care Management using the Assigned software system referral process. · Document needs and context in the referral description to ensure continuity of care. Requirements Qualifications · High School Diploma or equivalent required or Associate's Degree in Human Services, preferred. · One (2) year of experience in case management, health care coordination, or community health preferred. · Bilingual (English/Spanish) strongly preferred. · Strong organizational, documentation, and data-entry skills with attention to detail. · Ability to engage with diverse populations professionally and empathetically. Core Competencies · Accuracy & Compliance: Ensures proper documentation for Medicaid-billable services. · Member-Centered Engagement: Builds rapport, obtains informed consent, and handles sensitive topics with care. · Collaboration: Works closely with Navigators, Eligibility Specialists, and Enhanced Care Management partners. · Confidentiality: Adheres to HIPAA, agency, and funder compliance requirements. Physical Demands The position does require occasional standing, squatting, lifting of up to approximately 10 lbs. and frequent sitting. Salary Description $19-$24

BROAD FUNCTION The College for Living Coordinator is responsible for creating effective and high-quality educational programs that serve students with developmental disabilities. MAJOR RESPONSIBILITIES * Recruit for potential students by connecting with local schools * Conduct intake meetings for potential students in collaboration with the Director, College for Living * Plan and oversee the daily schedule for staff and students in the College for Living * Perform research for program coursework * Prepare and design curriculum for courses * Train staff members to effectively teach the curriculum * Teach coursework within the Foundation's Day program as needed * Observe and monitor staff members in the classroom * Conduct and host Life Plan meetings with outside agencies for students (two per year, 30 students) * Maintain up-to-date documentation and accurate records for yearly OPWDD Bureau of Program Certification review * Oversees and manages compliance-related activities * Write and/or review approximately 60-day habilitation plans per year * Review and modify student day habilitation goals quarterly * Communicate daily with transportation vendor, families, Medicaid Service providers, schools * Integrate programming and staff training to reflect emergent state and federal mandates * Provide supervision and regulate student behavioral issues as necessary * Monitor student retention, attendance and health concerns Requirements: MINIMUM QUALIFICATIONS * Bachelor's degree from a regionally accredited college, university or foreign equivalency in the areas of teaching, psychology or related field. * At least one year of experience working with adults with intellectual disabilities. Some experience in compliance planning. PREFERRED QUALIFICATIONS * Bilingual in English and Spanish. English and other languages will be considered. KNOWLEDGE, SKILLS & ABILITIES * Superior organizational aptitude * Strong oral and written communication skills * Excellent interpersonal recruitment skills * Ability to make sound decisions; exhibit professional responses under pressure * Ability to exercise good judgment and possess sensitivity to and understanding of the needs and behaviors of individuals with intellectual disabilities * Ability to develop new and innovative ways of improving instruction and training to students with intellectual disabilities * Ability to oversee and motivate staff * Ability to manage multiple priorities with overlapping deadlines * Demonstrated skill and ability with technology, including software applications * Ability to recognize the needs of students/staff and design effective strategies to accommodate and improve outcomes Additional Information: * Salary range is: $44,000 - $55,000, commensurate with credentials and relevant experience. * Onondaga Community College offers a generous and competitive benefits package including: * New York State Local Retirement System (pension) or an Optional Retirement Plan (401a). * Excellent health, dental, and vision insurance plans (qualifying domestic partner included). * Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers. Application Instructions: * To be considered, please submit a resume and cover letter at time of application. * The three (3) references listed on the application must be professional references, one of which must be a current or former supervisor. Finalists will be contacted prior to references being checked. * Offers are contingent upon the completion of a background check, and official transcripts are required upon hire. Please contact ************** if you have questions.

The Center for International Health (CIH) Patient Navigator is responsible for helping patients navigate through the healthcare system and providing basic care coordination. The incumbent will help with identifying and reducing barriers to care and addressing social determinants of health. The CIH Patient Navigator will educate patients on non-medical factors regarding how and where to access health care services. The incumbent will provide assistance in gaining access to transportation for preventive/routine appointments as well as specialty appointments. Will also make referrals to Health Homes and Financial Services Offices and assist with follow up to ensure patients' needs are addressed. The CIH Patient Navigator will also follow up on high-risk patients to determine whether they received the needed care from Center for International Health and other indicated provider(s) as referred to. Minimum Qualifications: Bachelor's degree in Social Work, Public Health, Human Services, Psychology, or a related field with one year of experience in a healthcare setting required. Knowledge of community resources and an understanding of medical terminology required. Excellent written and verbal communication skills required. Documentation, organizational, planning, and implementation skills with the ability to handle multiple cases and timelines required. Computer skills and knowledge including Windows and Microsoft Word required. Preferred Qualifications: Understanding of social determinants of health and the needs of diverse populations preferred. Bilingual candidates preferred. Experience working with the refugee population preferred. Work Days: Monday-Friday, Days Message to Applicants: Recruitment Office: Human Resources

Street Outreach Worker's Youth & Family Intervention Program The Salvation Army of the Syracuse Area Part-Time-12 hours/week, $18.00/hour Access to Benefit Offerings Overview: The Outreach Worker's primary purpose is to provide street outreach services to individuals (youth) who may be at risk of running away, homelessness and sexual exploitation. Our community needs compassionate, outgoing and caring staff who are willing to be out in the community, on the streets, and in community parks. They can be assigned a case load and may need to provide home visits. Responsibilities Provide Street Outreach services to high-risk youth primarily during afternoon and evening hours. Will partner with other agencies within the Onondaga County Agency Community. Crisis intervention through the provision of emergency basic needs and access to emergency shelter if warranted. Will work with the street youth and introduce them to the services offered within The Salvation Army. Assist with the transition of clients from street outreach services to ongoing case management Assist with Drop-In Center coverage and assignments as requested. Qualifications Education: High School Diploma or equivalent Experience working with youths. Valid NYS Driver's License that will meet The Salvation Army's insurance requirements. Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.

A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between health system and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Delivers services to vulnerable and high-risk individuals, particularly those hard-to-reach and/or with social needs, in home and community-based settings. Draws upon and uses lived experiences to provide advocacy, support and referral service to individuals assigned to their caseload. Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services. Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming. Provides basic education regarding chronic health conditions and health promotion in a way that promotes understanding and self-management by the individual. Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice. Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services. Examples include health coverage via the insurance marketplace, Medicaid, Medicare, social security benefits, food, and housing services. Serves as a liaison between providers and patients to facilitate communication and coordination of services. Coordinates and monitors services, including comprehensive tracking of patients' adherence in relation to care plan objectives per protocol. Provides in-service education to service providers (including licensed health care professionals and health professions students) relative to healthcare customs/beliefs of the focus population and works cooperatively with other community agencies and clinical care teams to promote culturally appropriate services. Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings. Uses Social Care tools via TogetherCare (or similar protocols) for care coordination. Completes timely and accurate documentation of services provided to individuals in electronic medical record or other platform per ministry's protocol. Maintains electronic files, which include consent, release of information, and applicable assessments. Documents notes, activities, service plans, and outcomes achieved by individuals in an effective manner. Assists with data collection and interpretation relevant to understanding health and social service outcomes. Practice efficient time management and document time allocation accurately (if applicable). Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. **MINIMUM QUALIFICATIONS** Must possess a comprehensive knowledge of the local community based on personal lived experience and the ability to articulate the lived experience and perspective. High school diploma or GED. One to three (1-3) years of community involvement experience. Must meet additional state/local requirements as appropriate. Ability to earn a CHW certificate is preferred. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Work requires ability to communicate orally and to hear or communicate with focus population. Bi-lingual skills to work with patients in their native language are preferred; certification as a medical interpreter/translator is a plus Basic Life Support (BLS) certification is preferred. Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. **PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS** Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Must have access to timely and reliable transportation. Must be able to maintain healthy boundaries with individuals and practice self-care. Must be able to travel to the patient's homes as needed. Must be able to work from home as needed Must possess the ability to comply with Trinity Health policies and procedures. Pay Range based on experience and location. This is a Grant opportunity $20.20-$29.30 **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Job Description Full-time - 37.5 hours per week Monday through Wednesday - 12:00am to 9:00pm Thursday - 8:30am - 10:30am Grade 14 Oswego County Opportunities is a private, nonprofit human service agency serving 15,000 people each year through more than 50 programs. OCO inspires partnerships and provides services that empower people, support communities, and change lives. OCO's employee benefits include: 403B Deferred Annuity Retirement Plan Employee Assistance Program Term Life Insurance Paid leave (sick leave, PTO, holidays, etc.) Health, Dental, and Vision Insurance available to Full-Time staff JOB SUMMARY: Assists with para-professional administrative, casework activities and Medicaid Billing for the Mental Health Transitional Living Supervised Residence. Provides service coordination and crisis supports to high risk severely mentally ill (SMI) program participants in need of rehabilitative services. Carries out all duties according to agency and program policies and procedures and NYS Office of Mental Health regulations. JOB DUTIES AND RESPONSIBILITIES: Assists with the day-to-day activities and operation and upkeep of the MHTL Supervised Residence. Provides supervision and guidance of consumers in their daily activities; provides a safe, home-like atmosphere for all consumers. Evaluates and documents consumers' mental, behavioral, and emotional health on a daily basis for the Resident Record. Oversee the performance of daily housekeeping activities by consumers, performs household chores, meal planning and preparation when the consumers are unable to do so themselves. Provides emergency supportive and trauma informed crisis counseling to consumers in distress. Completes required documentation, paperwork, and Resident Records in a timely manner. Develops and implements individual Quarterly Individualized Action Plans incorporating activities of daily living and provides assistance in related personal progress, maintains a caseload as a Primary Advocate. Provides guidance and advisement in the core Medicaid Reimbursable Services; teaches and monitors daily living skills, facilitates education groups as scheduled. Provides and ensures medical, dental, social, recreational and transportation services for consumers. Supports consumers in attaining their goals by providing advocacy, linkages and education to necessary community services and resources. Advocates for consumer needs with treatment providers and community resources when the consumer is unable to do so themselves. Maintains a good working relationship with treatment providers, healthcare providers, social service agencies, and the criminal justice system to ensure proper documentation and supervision is provided. Ensures prompt and accurate data input into Precision Care and Initial Contact/ Intake and daily service data into agency database, CAPTAIN. Oversees consumer medication administration and weekly med bar fills; completes controlled med counts, and documentation; ensures refills; follows physicians' orders. Provides satisfactory exchange of information at shift change. Assists in household upkeep and maintenance, conducts double staffed room searches as directed by supervisory staff. Follows petty cash and grocery procedures, completes food purchasing. Attends staff meetings; attends required trainings for skill enhancement. Teaches and assists with fire safety skills. Plans and initiates constructive leisure time activities. Instills positive socialization and coping skills through role modeling. Provide first aid in emergencies situations, completes NYS OMH/Justice Center and agency Incident Reports as needed. Adheres to all policies and procedures as outlined in the Program Policy and Procedure Manual. JOB REQUIREMENTS: Must have knowledge of and the ability to relate to the mentally ill population, implement principles of normalization, philosophies and techniques of programming. Must be willing to actively participate in activities with clients. Must use good judgment in dealing with all situations and circumstances which arise. Must exhibit professionalism and flexibility. Must be creative in program planning, demonstrate resourcefulness, initiative and objectivity. Must be able to work independently with minimal supervision and be able to handle stressful situations in a calm and professional manner. Must also be able to work within a team to ensure consumers receive the best quality of life possible. Must possess good communication skills and be able to follow complex oral and written directions. Must have the ability to relate to consumers in a warm and non-judgmental manner and be a good role model to consumers and staff. Must possess a valid New York State Driver's License with good driving record and have access to a reliable vehicle for travel and transporting clients. Must have acceptable physical and mental health to carry out the responsibilities of the position including the ability to climb stairs and lift at least 25 lbs. regularly. Must attend required training and staff meetings as requested. MINIMUM QUALIFICATIONS: Bachelor's degree in a Human Services related field or; Associate's Degree in Behavioral Sciences/Human Services; and One year experience in a mental health related setting; or Any equivalent combination of 5 years education, experience, and training in a mental health setting. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full-time - 37.5 hours per week Monday through Wednesday - 12:00am to 9:00pm Thursday - 8:30am - 10:30am Grade 14 Oswego County Opportunities is a private, nonprofit human service agency serving 15,000 people each year through more than 50 programs. OCO inspires partnerships and provides services that empower people, support communities, and change lives. OCO's employee benefits include: 403B Deferred Annuity Retirement Plan Employee Assistance Program Term Life Insurance Paid leave (sick leave, PTO, holidays, etc.) Health, Dental, and Vision Insurance available to Full-Time staff JOB SUMMARY: Assists with para-professional administrative, casework activities and Medicaid Billing for the Mental Health Transitional Living Supervised Residence. Provides service coordination and crisis supports to high risk severely mentally ill (SMI) program participants in need of rehabilitative services. Carries out all duties according to agency and program policies and procedures and NYS Office of Mental Health regulations. JOB DUTIES AND RESPONSIBILITIES: Assists with the day-to-day activities and operation and upkeep of the MHTL Supervised Residence. Provides supervision and guidance of consumers in their daily activities; provides a safe, home-like atmosphere for all consumers. Evaluates and documents consumers' mental, behavioral, and emotional health on a daily basis for the Resident Record. Oversee the performance of daily housekeeping activities by consumers, performs household chores, meal planning and preparation when the consumers are unable to do so themselves. Provides emergency supportive and trauma informed crisis counseling to consumers in distress. Completes required documentation, paperwork, and Resident Records in a timely manner. Develops and implements individual Quarterly Individualized Action Plans incorporating activities of daily living and provides assistance in related personal progress, maintains a caseload as a Primary Advocate. Provides guidance and advisement in the core Medicaid Reimbursable Services; teaches and monitors daily living skills, facilitates education groups as scheduled. Provides and ensures medical, dental, social, recreational and transportation services for consumers. Supports consumers in attaining their goals by providing advocacy, linkages and education to necessary community services and resources. Advocates for consumer needs with treatment providers and community resources when the consumer is unable to do so themselves. Maintains a good working relationship with treatment providers, healthcare providers, social service agencies, and the criminal justice system to ensure proper documentation and supervision is provided. Ensures prompt and accurate data input into Precision Care and Initial Contact/ Intake and daily service data into agency database, CAPTAIN. Oversees consumer medication administration and weekly med bar fills; completes controlled med counts, and documentation; ensures refills; follows physicians' orders. Provides satisfactory exchange of information at shift change. Assists in household upkeep and maintenance, conducts double staffed room searches as directed by supervisory staff. Follows petty cash and grocery procedures, completes food purchasing. Attends staff meetings; attends required trainings for skill enhancement. Teaches and assists with fire safety skills. Plans and initiates constructive leisure time activities. Instills positive socialization and coping skills through role modeling. Provide first aid in emergencies situations, completes NYS OMH/Justice Center and agency Incident Reports as needed. Adheres to all policies and procedures as outlined in the Program Policy and Procedure Manual. JOB REQUIREMENTS: Must have knowledge of and the ability to relate to the mentally ill population, implement principles of normalization, philosophies and techniques of programming. Must be willing to actively participate in activities with clients. Must use good judgment in dealing with all situations and circumstances which arise. Must exhibit professionalism and flexibility. Must be creative in program planning, demonstrate resourcefulness, initiative and objectivity. Must be able to work independently with minimal supervision and be able to handle stressful situations in a calm and professional manner. Must also be able to work within a team to ensure consumers receive the best quality of life possible. Must possess good communication skills and be able to follow complex oral and written directions. Must have the ability to relate to consumers in a warm and non-judgmental manner and be a good role model to consumers and staff. Must possess a valid New York State Driver's License with good driving record and have access to a reliable vehicle for travel and transporting clients. Must have acceptable physical and mental health to carry out the responsibilities of the position including the ability to climb stairs and lift at least 25 lbs. regularly. Must attend required training and staff meetings as requested. MINIMUM QUALIFICATIONS: Bachelor's degree in a Human Services related field or; Associate's Degree in Behavioral Sciences/Human Services; and One year experience in a mental health related setting; or Any equivalent combination of 5 years education, experience, and training in a mental health setting. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To offer a program to high school students with disabilities to prepare them with the necessary supports and access to services as they work toward their journey to employment. Basic employer expectations are often foreign to people with little or no experience in the workplace. This program will provide useful skills that can be integrated into workplace and will cover work related daily living skills, disability awareness, and work ethic. This will be the first step out of the classroom into the real world of networking and employment! Program Design This six-week program will provide: Work Readiness every Monday for six weeks for 3 hours each (totaling 18 hours) Paid Community Experience 3 hours 2x a week for six weeks (totaling 33 hours + last day as a celebration of completion of program.) PACWE. 100% one on one Coaching supports Intern's Incentives The opportunity to explore careers Community work experience based on interest and ability Paid employment Ability to network local business Knowledge of support services available Increase social network Written synopsis of vocational strengths for future career planning Increase self confidence Travel training, if applicable Introduction to benefits advisement Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org

Full-time Description Job Summary Responsible for effective delivery of educational programs to community members in Oneida and Herkimer Counties. Essential Duties and Responsibilities: Participate in the design and implementation of up-to-date presentation curriculum and awareness programs tailored to the audience's needs. Research and develop outreach opportunities for additional support group programs in our community. Inform victims/survivors of all YWCAMV crisis services programming including shelter, support groups, counseling, and 24-hour hotline. Maintain a level of knowledge that is current and applicable to performing this position, including but not limited to issues pertaining to healthy relationships, youth development, domestic and sexual violence, social justice, LGBTQ+, and runaway/homeless at-risk youth. Attend all required training sessions and webinars. Participate in community events that are sponsored and supported by the YWCA. Recruit and coordinate new and additional schools for delivery of programs. Participate in coalitions that further our mission and pertain to community education. Assist crisis services with education and outreach to college communities as needed. Make child abuse mandated reports to registry as appropriate. Complete necessary reports documenting services rendered and activities performed. Represent the YWCA Mohawk Valley in positive and professional manner. Perform other duties as assigned. Knowledge: Maintain a level of knowledge that is current and applicable to performing this position. Attend staff meetings, coalition meetings and training sessions as required. Education: · Associates Degree in Communications, Public Relations, Human Services, Education preferred, or 2 years' experience in related field. Required, Specialized, or Technical Knowledge: Acceptance and support of the mission of the YWCA Adhere to strict policy of confidentiality Mandated Reporter certification preferred, but not required Knowledge of MS Office Word, Excel and Power Point Availability for both daytime and evening presentations required Valid NYS driver's license and reliable transportation required Proven ability to communicate effectively, both orally and in writing Ability to work in an independent, timely and detail-oriented manner. Excellent interpersonal skills, including ability to work with people of diverse races, cultures, and socio-economic backgrounds. Expectation for all Employees: Supports the organizations mission, vision and values by exhibiting the following: Þ Integrity Þ Respect Þ Commitment Þ Compassion Þ Credibility Þ Expertise Þ Teamwork Physical Requirements: Equipment Used: · Computer, fax, adding machine, telephone, voice mail, copier. Must hold a valid driver's license and insurance and be able to travel as necessary. Physical Activities: · Climbing, balancing, stooping, kneeling, crouching, walking, grasping, talking, hearing. Physical Demands: · Sedentary work exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Visual Acuity Required: · Heavy acuity is required in this position. Work Conditions: · There is no substantial exposure to adverse environmental conditions with the exception of weather-related travel conditions. Evening and weekend hours as required. Requirements Must have reliable transportation. Salary Description $19.00 hour

The Chobani Impact & Food Insecurity Internship will allow the successful candidate to greatly enhance their real-life experiences and learn modern skillsets within the field that they are studying. It is an outstanding opportunity to get hands-on experience with corporate impact programs focused on hunger and food insecurity, analyze data to inform impact measurement & reporting, and gain exposure to community partnership development. Responsibilities * Assist with food insecurity projects, events, and initiatives that advance Chobani's impact priorities, including: * Assisting with on-site event activations (at Chobani or in the community), including set up and tear down * Supporting administrative tasks: trackers, documents, and organizational projects * Ensuring excellent service and quality support * Assist with product donation distributions at events and regularly within the community to meet community requests and needs * Track, organize, and manage inventory of department equipment, supplies, and swag * Perform various administrative functions to ensure projects are delivered efficiently * Build, elevate, protect, and defend the image and reputation of Chobani brand * Perform other duties as necessary Requirements * Enrolled in Bachelor's degree program in a related field * Eager to be deeply embedded in community work * Ability to lift up to 25 pounds for product donations and equipment * Ability to drive pick-up truck for product donations and events * Excellent ability to build trusted relationships * Excellent oral and written communication * Willingness to travel and work on weekends * Enthusiastic, reliable, and self-motivated with good time-management and prioritization skills About Us Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals. Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets. For more information, please visit *************** or follow us on Facebook, Twitter, Instagram and LinkedIn. Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws. Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: starting at 70 hours of paid time off, 11 holidays, paid volunteer time off and military service leave. Nearest Major Market: Utica

Community/RN Nurse PT Salary Range: $40-45 HR (10 Hours per IRA) $1500 Sign on Bonus:750 after completion of 3 months/ 750 after completion of 6 months Organization Profile: Hawthorne Foundation Inc. serves children and adults with autism and other developmental disabilities. Our educational, vocational and life skills programs are only a few of the programs available. We also offer parent training, recreational activities and crisis intervention. Mission: An Applied Behavior Analysis approach to lifelong quality educational, habilitative, vocational and recreational programs for individuals with autism and other intellectual disabilities. Vision: To foster independence, integration, individualization, and productivity while enhancing the quality of the lives for the people we serve. Our goal is to enable each and every individual to reach his/her maximum potential in the least restrictive environment by selecting and promoting educational practices that are grounded in research and science, in particular applied behavior analysis; and, to assist each individual with identifying and realizing his/her own goals. Qualifications for Registered Nurse (RN): Certification by the State of New York as a Registered Nurse. Knowledge and experience in the field of developmental disabilities working with individuals over 21. Sensitivity to the needs of the individuals we service, their families and personnel. Ability to relate to others, especially special needs, is essential. Good communication skills (e.g., verbal, written and telephone) Computer skills General Responsibilities (Registered Nurse) Registered Nurse (RN) will ensure retention, review and maintain each Individuals health records and Immunization records. Registered Nurse ensures acquisition of physical examination by physician to achieve compliance with the OPWDD regulations. The Registered Nurse ensures all required medical and health related documentation is complete, current and maintained in a chart/file established for each individual. Physically assess individuals to recognize normal and abnormal variations. Participate in team conferences and individual program planning for each individual. The Registered Nurse (RN) documents changes in medical status to ensure that it is complete and comprehensive. (e.g., illness, seizure activity or any other changes in health status that require medical assessment and maintain up to date information pertaining to medication, food and seasonal allergies). The Registered Nurse (RN) recognizes and understands how cultural life style, family dynamics, and economic, ethnic and environmental factors affect health. The Registered Nurse understands the nutritional needs of students. RN provides first aid to students as needed. The Registered Nurse participates in counseling and teaching individuals, their families, and educational staff on topics such as personal hygiene, family life, dental care, sex education and safety education. The Registered Nurse (RN) participates in counseling, training, in servicing and teaching of staff to ensure staff is adequately informed. Follows and implements all policies and procedures. Hawthorne Foundation Inc. provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

NOW HIRING WITH NEW COMPENSATION RATES! The LHCSA Community Health Nurse is responsible for direct nursing care, coordination of care and documentation of care for agency clients in accordance with agency policies and procedures and regulatory standards of care, working under the guidance of the Clinical Operations Manager. The LHCSA Community Health Nurse communicates with internal and external referral sources (client, family, community agencies) to ensure all required information is obtained and confirmed for referral processing. The LHCSA Community Health Nurse provides clinical support to the clinical field staff, Home Health Aides and Clinical Operations Manager. Performance Responsibilities and Standards: * Evaluate, process and update referrals from clients, families, and community agencies * Provide clinical triage for nurses and aides; answer inquiry calls from clients, families, physician offices, community agencies and insurance companies; and assist with complaint investigation * Take verbal orders from physician offices, requests from clients and authorizations from insurance companies regarding service provision * Communicate, coordinate and update clients, families, program managers and physicians as needed * Seek guidance, escalate issues, and communicate to Clinical Operations Manager as appropriate * Provide support and mentoring to new staff * Make home visits to perform a comprehensive assessment of client care needs, plans, provides, directs, and evaluates nursing care to ensure client needs are met * Develop an appropriate plan of care and aide care plan based on a comprehensive assessment that safely meets the clients needs * Orients, supervises, and assesses competency of paraprofessional staff relevant to client care plans * Ensure quality and safe delivery of home health nursing and aide services * Monitor Telehealth alerts and follow up as needed with clients, clinicians, and providers * Assist Clinical Operations Manager with processing workflow as needed * Ensure documentation meets quality standards and is completed within 24 hours * Adhere to quality standards and participates in Quality Improvement activities * Promote positive relationships among referral sources, clients, families, co-workers and provide excellent customer service * Perform other job-related duties as directed Qualifications: * Current NYS Registered Professional Nurse license * Baccalaureate Degree in Nursing from a regionally accredited or an approved college or university acceptable to NYSDOH * Minimum of 1 year nursing experience and 1 year experience in a home care setting * Current and valid drivers license, auto insurance and a vehicle which can be used for work * Self-directed with excellent organizational skills with the ability to prioritize tasks and work independently * Strong written and verbal skills with ability to manage stressful situations, including conflict management * Efficient and flexible in problem solving with ability to motivate and educate others * Ability to manage a caseload of clients and coordinate clients care * Ability to take direction and maintain compliance with agency policies and procedures * Ability to get along with others and work as part of a team * Ability to use a variety of computer software (MS Office, Excel, data base and spreadsheet) Physical Requirements: * Speech, visual and hearing ability sufficient to express and comprehend written and verbal communication * Ability to sit for periods of time in front of a computer with frequent standing and walking * Occasional pushing, pulling of weight 50 lbs. up to a maximum of 150 lbs. * Occasional reaching, kneeling, bending, lifting, and carrying up to 40 lbs. * Ability to transfer, walk on various surfaces and climb stairs * Ability to transfer, walk and drive a vehicle in various weather conditions * Bloodborne Pathogens Exposure Category I Employee has tasks that routinely involve exposure or potential exposure to blood, body fluids or tissues Compensation & Benefits: Competitive Salary [This position is an S03 exempt position with a min-max rate of: $75,250- $87,138.92 /annually]with: * 401K with generous Employer match * Medical, Dental, Vision plans * Tuition Reimbursement for BSN after 6 months of employment * Paid Mileage/Fleet Vehicle * Exceptional work/life balance - no rotating shifts * Partially funded HSA * Employee Recognition Platform * Paid Time Off, Holidays, and Extended Sick Leave * Short/Long term Disability * Employee Assistance Program (EAP) * Much More!! ________________________________________________ About Nascentia Health: Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities. Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team. ________________________________________________ Nascentia Health is an Equal Opportunity Employer (EOE) Employment is contingent upon negative results of a pre-hire drug screen

The Peer Navigator responsibilities include meeting with patients, collaborating with the Retention and Adherence Program (RAP) Specialist, addressing barriers to care, and facilitating attendance at Immune Health appointment to Immune Health appointments for RAP patients as necessary, and other essential responsibilities as directed by the Program Manager. This position will work directly under the supervision of the Program Manager. Core Job Responsibilities Provides confidential supportive information and services to persons living with HIV/AIDS with a goal of engaging the individual on a continuum of care. Serves as a liaison with provider offices. Provides referrals, information and assistance with appointment scheduling. May assist with scheduling appointments for complex patients. Assists clients in self-advocacy and self-management. Accompanies patient and may provide transportation to Immune Health appointments May prepare disability or out of work/school paperwork. May discuss financial obligations and regulatory forms. Leads or assists with health education activities. Participates in in-service trainings and on-site workshops as required for professional growth and development. Attends external trainings and workshops at direction of management. Abides by HIV Confidentiality law, HIPAA and all hospital policies and procedures. Performs other duties as required. Education/Experience Requirements REQUIRED: High School diploma, GED or equivalent. Must be willing to get certified as a Peer through the NYS Department of Health AIDS Institute within 1 month of hire date. Ability to navigate HIV care services, health systems and HIV/AIDS community resources. Ability to learn and utilize community resources. Comfortable sharing their experiences living with or impacted by HIV. Excellent customer service and interpersonal skills. Good written and verbal communication skills. Good judgement and ability to problem solve/escalate issues as needed. PREFERRED: Valid driver's license with reliable personal vehicle and adequate insurance. Ability to accompany patients to and from HIV-related appointments and travel to offsite locations. Licensure/Certification Requirements Disclaimer Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Job Details Req Id 94091 Department MG - SPEC - INFECTIOUS DISEASE Shift Days Shift Hours Worked 8.00 FTE 1 Work Schedule HRLY NON-UNION-8 HR Employee Status A1 - Full-Time Union Non-Union Pay Range $17 - $24 Per Hour

The mission of Community Action Programs Cayuga/Seneca (CAP) is to respectfully assist people to achieve and sustain self-sufficiency through direct services, education, and community partnerships. CAP is looking for a Health Care Navigator in our Seneca Office. The Health Care Navigator (HCN) provides outreach, enrollment, and retention services to families and individuals eligible for government sponsored insurance programs. The HCN is responsible for meeting projected enrollment goals, coordinating outreach and enrollment efforts by working collaboratively with other staff, member clinics and community-based organizations. The HCN will work independently and have the ability to network and self-generate leads. The Health Care Navigator must meet the following minimum qualifications: High School Diploma/GED with 2 years of HCN experience, or an associate's degree in related healthcare field with experience in benefits administration and experience in the healthcare and/or insurance industry preferred. Attend the NYS Department of Health training program and be certified upon completion. This is a full-time, non-exempt position scheduled 35 hrs/wk, with an hourly rate of $20.41 per hour. CAP offers a generous benefits package that includes health insurance, dental insurance, life insurance, paid leave time (PTO, sick, holidays, birthday, academic breaks), 401K retirement, FSA, HRA, qualifying education assistance, and other employee development benefits.

Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad. Our Mission: Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society. Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community. POSITION SUMMARY This position provides daily clerical and administrative support to the personnel in the Wellness Center for Health and Counseling. This position is the first point of contact for all visitors to the Wellness Center and provides clerical and administrative support. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS Job duties specific to this position: Serving as an initial point of contact for students, parents, and visitors, ensuring a warm, welcoming, and inclusive environment Answering incoming phone calls and messages; responding to messages via email and sending triages to the clinical staff Recognizes a student in distress or in need of immediate care and assist in directing them to the appropriate staff member for assistance Scheduling student appointments and guiding students through check in and check out per policies and procedures Provides support for inbound/outbound document processing and maintaining electronic health records according to Student Health Services' confidentiality policy, HIPAA and best practices Assist and maintain immunization records for New York State compliance, both paper form and EMR. Understand and use basic medical terminology Ensure that all student personal and insurance information is updated at the time of each visit Supporting efficient and accurate maintenance of office supplies, facilities, and equipment Upholding confidentiality of all health and wellness support services in the Student Health Services, and other locations Actively participate in integrated Health and Wellness meetings, committees, and student-focused activities Provide assistance and logistical support for department, Health and Wellness programming Attending department, division and university meetings and participate on other committees as requested Performing other job-related duties and responsibilities as assigned Provides coverage for the Counseling Center as needed Maintains the schedule for the Nurse Practitioner/Physician Assistant, Nurse, and Nurse Manager. Maintains all currently active and archived medical records including scanning all incoming medical records into EMR document files. Completes all required data entry into Point and Click Responsible for maintaining documentation for all department credit card transactions Responsible for supervising and training all student workers within the health center. Train new employees on Electronic Medical Records and Office Policy and Procedures. Maintain patient statistics and compile reports as requested. Coordinates and maintains the scheduling of all Health and Wellness team huddles and department meetings, ensuring alignment with staff availability, departmental priorities, and the needs of a student-centered care model. Develop proficiency in Workday and provide ongoing administrative support related to health center operations, such as processing requisitions, tracking expenses, entering receipts, managing staff schedules, and supporting student employment tasks. Assists in developing agendas and facilitating follow-up for team huddles and meetings in collaboration with clinical and administrative leadership. Tracks attendance and documents key discussion points, outcomes, and action items to support team effectiveness and student support continuity. Supports ongoing internal assessment efforts by collecting and organizing feedback related to service delivery, communication, and student engagement. Assists in the review and improvement of departmental workflows and communication processes, with a focus on delivering holistic, student-centered care that reflects best practices in college health. Engages in student-centered outreach efforts by occasionally tabling in high-traffic areas (e.g., near the dining hall), supporting small-scale wellness programs, and attending selected evening events to enhance visibility and promote health and wellness services to students. Job expectations for all Le Moyne College employees: Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties. Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture. Supports cura personalis by treating all individuals with dignity, professionalism and kindness. Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals. Demonstrates excellent work attendance, reliability and work ethic. Attends and actively participates in required meetings and training sessions. Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness. Must complete all required federal, state, institution and department trainings. Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends. Performs a variety of related duties as assigned. QUALIFICATIONS Associates degree or equivalent relevant experience required. Minimum of 3 years of experience in a medical office, hospital or other medical setting; college office experience will be considered. Demonstrated ability to work in a team oriented, fast-paced work environment with a demonstrated ability to meet deadlines, anticipating the needs of the team, and delivering outcomes Proficient with current medical office technologies Comfortable with medical terminology and discussing personal/sensitive health matters Ability to work with confidential information and maintain strict confidentiality Good communication and teamwork skills Exceptional customer service skills Willing to learn new skills and technologies Ability to maintain a high level of enthusiasm and energy, while portraying a positive image Ability to balance requests from several people and have proven ability to prioritize tasks with conflicting deadlines, handle frequent interruptions, work in an open office environment Demonstrated excellent problem solving; analytical and critical thinking skills Ability to work independently with minimal supervision Additional Information: Le Moyne Benefits 403(b) Retirement contribution- (9.5% Employer match) Generous tuition coverage Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts) Health Savings Accounts- (Partially Employer funded) Basic Life & AD&D Insurance- (Employer paid) Short and Long Term Disability Insurance (Employer paid) Supplemental Life & AD&D Insurance Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.) 12 paid holidays Generous time off package 35 hour work week Pay Range: $20.00 - $24.00 per hour Equal Employment Opportunity Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time. Application Instructions: To apply for this position please click the 'Apply Now' button and submit the required materials for consideration: * Cover letter outlining your interest in the position * Current resume * Contact information for 3 professional references

Job Description Annual Non-Exempt Salary: $37,856 ($20.80 an hour) 35 Hour per week Benefits: PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays. Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available. Wellness program with the ability to earn an additional 3 PTO days a year. 401K with up to 10% employer investment. Heavily subsidized Health Insurance with co-pays. Vision and Dental insurance. Flexible Spending Accounts-Medical and Dependent Care. Monthly contribution towards dependent care. (to offset childcare costs) Company paid Life Insurance and Identity theft protection. (LifeLock) Employee Assistance Program. Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims. Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven. Free covered parking. Additional benefits available. Job Duties: The successful candidate will be expected to: Complete intake on individuals being served. Provide information, referrals, and assistance navigating the MLTC enrollment and appeal processes. Contact organizations and agencies to mediate and resolve problems. Promptly respond to calls received through the ICAN Helpline and forwarded to advocate. Under the supervision of the Program Director, provide information, advice, referral and advocacy to callers. Establish and maintain working knowledge of available MLTC plans and their enrollment processes. Provide community outreach. Prepare training materials and fact sheets as needed. Attend ICAN meetings and training sessions Education: A College degree in a related field is preferred; high school diploma or equivalent is required. Related experience may be considered in lieu of higher education. Experience: One to two years working with people with disabilities or diverse populations. MLTC experienced preferred. Knowledge, Skills & Abilities: Medicaid and Medicaid Long Term Care Plans, disability and Americans with Disabilities act awareness is desired. Mediation, negotiation, advocacy, planning, community networking, innovation, oral and written communication, adaptability, organization, public speaking, working with a diverse population. Proficiency in Microsoft Office and data entry. Excellent customer service and phone skills. Travel Required: Yes Location: Utica, NY RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage. RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. “Subcontractor shall state in all solicitation or advertisements for employees that in the performance of the State contract all qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex disability or marital status.”.

The Coordinator of Student Central coordinates the daily operations and continuous improvement of Student Central, the College's hub for student services and first point of contact for prospective and current students. This position supports enrollment and retention efforts by ensuring efficient processes, exceptional customer service, and accurate communication across all Student Central functions. The Coordinator serves as a key contact for Student Central procedures, including New York State immunization regulations, Student Central email communications, OCC's chatbot and live chat systems, and Lazer Success. The role also supports knowledge base development, staff training, and process optimization across multiple service areas. MAJOR RESPONSIBILITIES * Coordinate and support activities within Student Central; prioritize and delegate tasks to Enrollment Associates to best serve the campus community. * Assist in overseeing daily operations, including supervision and monitoring of area activities as needed. * Serve as team lead for student schedule adjustments, including course changes, overrides, and late adds. * Administer OCC's chatbot (Ocelot) and live chat systems: * Maintain and update the chatbot knowledge base. * Respond to website chat inquiries daily. * Identify and communicate website updates to the appropriate departments. * Collaborate with the Enrollment Management Systems team to enhance chatbot functionality. * Manage the Student Central email (occinfo), which covers inquiries related to Financial Aid, Student Accounts, Registration & Records. * Provide support for the Call Center and Front Desk as needed. * Understand and support the full functionality of the Campus Card Office, including troubleshooting card issues and explaining meal plan and flex dollar options. * Gather and analyze Lazer Success data for reporting and continuous improvement. * Develop, maintain, and coordinate departmental knowledge base content for use within Student Central and across the College. * Work collaboratively to develop and implement new or revised departmental goals, processes, and training initiatives. * Resolve student issues professionally and promptly, with a focus on the impact on student success. * Provide technical advice and problem-solving assistance to staff and students, referring to appropriate departments when necessary. * Participate in cross-departmental initiatives and college events, occasionally outside regular business hours. * Maintain effective working relationships with students, faculty, staff, and external/community agencies. * Perform other related duties as assigned. Requirements: MINIMUM QUALIFICATIONS * Associate's degree from a regionally accredited college, university or foreign equivalency. * Customer service experience. PREFERRED QUALIFICATIONS * Bilingual in English and Spanish. English and other languages will be considered. * Professional experience in a higher education environment. KNOWLEDGE, SKILLS AND ABILITIES * Strong oral and written communication skills. * Excellent customer service and interpersonal skills. * Ability to make sound, independent decisions and manage multiple priorities with overlapping deadlines. * Strong technical proficiency and ability to learn complex systems quickly. * Knowledge of conflict resolution techniques and ability to manage stressful situations professionally. * Ability to build and maintain positive, effective relationships across academic and administrative departments. Additional Information: * Salary range is: $44,000 - $55,000, commensurate with credentials and relevant experience. * Onondaga Community College offers a generous and competitive benefits package including: * New York State Local Retirement System (pension) or an Optional Retirement Plan (401a). * Excellent health, dental, and vision insurance plans (qualifying domestic partner included). * Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers. Application Instructions: * To be considered, please submit a resume and cover letter at time of application. * The three (3) references listed on the application must be professional references, two of which must be a current or former supervisor. Finalists will be contacted prior to references being checked. * Offers are contingent upon the completion of a background check, and official transcripts are required upon hire. Please contact ************** if you have questions.

Job Description **Sign-On Bonus** Full-time - 37.5 hours per week Tuesday to Saturday - 9:00 am to 5:00 pm Grade 13 Assists with para-professional administrative, casework activities and Medicaid Billing for the Mental Health Transitional Living Apartment Treatment Program. Provides service coordination and crisis supports to high risk severely mentally ill (SMI) program participants in need of rehabilitative services. Carries out all duties according to agency and program policies and procedures and NYS Office of Mental Health regulations. Responsibilities and Duties: Assists with the day-to-day activities, operation and upkeep of the MHTL Apartment Treatment Program; provides visits to MHTL Apartment Treatment consumers as required per program schedule: 2-7 visits per week. Provides guidance and advisement to consumers in their daily activities; ensures a safe, home-like atmosphere for all consumers within apartment units and common areas. Evaluates and documents consumers' mental, behavioral, and emotional health during each visit for the Resident Record. Ensures adequate food supply (minimum 3-day supply). Provides education and assistance to consumers as needed in daily housekeeping activities, apartment cleaning and upkeep, meal planning/preparation and budgeting. Provides emergency supportive and trauma informed crisis counseling to consumers in distress. Completes required documentation, paperwork, and Resident Records in a timely manner. Develops and implements individual Quarterly Individualized Action Plans incorporating activities of daily living and provides assistance in related personal progress, maintains a caseload as a Primary Advocate. Provides guidance and advisement in the core Medicaid Reimbursable Services; teaches and monitors daily living skills, facilitates education groups as scheduled. Provides and ensures medical, dental, social, recreational and transportation services for consumers. Supports consumers in attaining their goals by providing advocacy, linkages and education to necessary community services and resources. Advocates for consumer needs with treatment providers and community resources when the consumer is unable to do so themselves. Maintains a good working relationship with treatment providers, healthcare providers, social service agencies, and the criminal justice system to ensure proper documentation and supervision is provided. Ensures prompt and accurate data input into Precision Care and Initial Contact/ Intake and daily service data into agency database, CAPTAIN. Oversees consumer medication administration and weekly med bar fills; completes controlled med counts, and documentation; ensures refills; follows physicians' orders. Provides satisfactory exchange of information at shift change. Assists in household upkeep and maintenance, conducts double staffed room searches as directed by supervisory staff. Follows petty cash procedures, assists with client finances including PNA and collection of room and board. Attends staff meetings; attends required training for skill enhancement. Teaches and assists with fire safety skills. Plans and initiates constructive leisure time activities. Instills positive socialization and coping skills through role modeling. Provide first aid in emergencies situations, completes NYS OMH/Justice Center and agency Incident Reports as needed. Adheres to all policies and procedures as outlined in the Program Policy and Procedure Manual. Shares 24 hour on call coverage according to schedule. Job Requirements: Must have knowledge of and the ability to relate to the mentally ill population, implement principles of normalization, philosophies, and techniques of programming. Must be willing to actively participate in activities with clients. Must use good judgment in dealing with all situations and circumstances which arise. Must exhibit professionalism and flexibility. Must be creative in program planning, demonstrate resourcefulness, initiative, and objectivity. Must be able to work independently with minimal supervision and be able to handle stressful situations in a calm and professional manner. Must also be able to work within a team to ensure consumers receive the best quality of life possible. Must possess good communication skills and be able to follow complex oral and written directions. Must have the ability to relate to consumers in a warm and non-judgmental manner and be a good role model to consumers and staff. Must possess a valid New York State Driver's License with good driving record and have access to a reliable vehicle for travel and transporting clients. Must have acceptable physical and mental health to carry out the responsibilities of the position including the ability to climb stairs and lift at least 25 lbs. regularly. Must attend required training and staff meetings as requested. Minimum Qualifications: Bachelor's degree in a Human Services related field or; Associate's degree in behavioral sciences/Human Services and 3 year's experience in a mental health related setting; or High School Diploma or equivalent and 5 year's experience in a mental health related setting. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Substitute - Works As Needed Grade 13 About Oswego County Opportunities: Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year. OCO's Employee benefits include: Health, Dental, and Vision Insurance (available to Full-Time staff) Paid leave (sick leave, PTO, holidays, etc.) 403B Deferred Annuity Retirement Plan Term Life Insurance Employee Assistance Program JOB SUMMARY: Assists with para-professional administrative, casework activities and Medicaid Billing for the Mental Health Transitional Living Apartment Treatment Program. Provides service coordination and crisis supports to high risk severely mentally ill (SMI) program participants in need of rehabilitative services. Carries out all duties according to agency and program policies and procedures and NYS Office of Mental Health regulations. JOB DUTIES AND RESPONSIBILITIES: Assists with the day-to-day activities, operation and upkeep of the MHTL Apartment Treatment Program; provides visits to MHTL Apartment Treatment consumers as required per program schedule: 2-7 visits per week. Provides guidance and advisement to consumers in their daily activities; ensures a safe, home-like atmosphere for all consumers within apartment units and common areas. Evaluates and documents consumers' mental, behavioral, and emotional health during each visit for the Resident Record. Ensures adequate food supply (minimum 3-day supply). Provides education and assistance to consumers as needed in daily housekeeping activities, apartment cleaning and upkeep, meal planning/preparation and budgeting. Provides emergency supportive and trauma informed crisis counseling to consumers in distress. Completes required documentation, paperwork, and Resident Records in a timely manner. Develops and implements individual Quarterly Individualized Action Plans incorporating activities of daily living and provides assistance in related personal progress, maintains a caseload as a Primary Advocate. Provides guidance and advisement in the core Medicaid Reimbursable Services; teaches and monitors daily living skills, facilitates education groups as scheduled. Provides and ensures medical, dental, social, recreational and transportation services for consumers. Supports consumers in attaining their goals by providing advocacy, linkages and education to necessary community services and resources. Advocates for consumer needs with treatment providers and community resources when the consumer is unable to do so themselves. Maintains a good working relationship with treatment providers, healthcare providers, social service agencies, and the criminal justice system to ensure proper documentation and supervision is provided. Ensures prompt and accurate data input into Precision Care and Initial Contact/ Intake and daily service data into agency database, CAPTAIN. Oversees consumer medication administration and weekly med bar fills; completes controlled med counts, and documentation; ensures refills; follows physicians' orders. Provides satisfactory exchange of information at shift change. Assists in household upkeep and maintenance, conducts double staffed room searches as directed by supervisory staff. Follows petty cash procedures, assists with client finances including PNA and collection of room and board. Attends staff meetings; attends required training for skill enhancement. Teaches and assists with fire safety skills. Plans and initiates constructive leisure time activities. Instills positive socialization and coping skills through role modeling. Provide first aid in emergencies situations, completes NYS OMH/Justice Center and agency Incident Reports as needed. Adheres to all policies and procedures as outlined in the Program Policy and Procedure Manual. Shares 24 hour on call coverage according to schedule. JOB REQUIREMENTS: Must have knowledge of and the ability to relate to the mentally ill population, implement principles of normalization, philosophies, and techniques of programming. Must be willing to actively participate in activities with clients. Must use good judgment in dealing with all situations and circumstances which arise. Must exhibit professionalism and flexibility. Must be creative in program planning, demonstrate resourcefulness, initiative, and objectivity. Must be able to work independently with minimal supervision and be able to handle stressful situations in a calm and professional manner. Must also be able to work within a team to ensure consumers receive the best quality of life possible. Must possess good communication skills and be able to follow complex oral and written directions. Must have the ability to relate to consumers in a warm and non-judgmental manner and be a good role model to consumers and staff. Must possess a valid New York State Driver's License with good driving record and have access to a reliable vehicle for travel and transporting clients. Must have acceptable physical and mental health to carry out the responsibilities of the position including the ability to climb stairs and lift at least 25 lbs. regularly. Must attend required training and staff meetings as requested. MINIMUM QUALIFICATIONS: Bachelor's degree in a Human Services related field or; Associate's degree in behavioral sciences/Human Services and 3 year's experience in a mental health related setting; or High School Diploma or equivalent and 5 year's experience in a mental health related setting. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.