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Deal with People
Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.Education
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.
Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.
The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.
Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.Training
Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.Important Qualities
Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.
Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.
Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.
Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.
Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.
Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.
Some employers require a criminal background check. In some settings, workers need a valid driver’s license.
Average Length of Employment
Top Careers Before Community Liaison
Top Careers After Community Liaison
Hispanic or Latino13.9%
Black or African American0.7%
Unfortunately we don’t have enough data for this section.
University of Phoenix20.7%
Florida State University6.2%
Grand Canyon University5.8%
Michigan State University5.1%
Wayne State University4.8%
New York University4.6%
Arizona State University4.6%
Florida International University3.7%
University of North Texas3.5%
University of Arizona3.5%
Texas State University3.2%
University of Pittsburgh -3.2%
University of Alabama3.0%
University of Texas at San Antonio3.0%
Virginia Commonwealth University3.0%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Latino Community Liaison||Hospice of Santa Cruz County||Scotts Valley, CA||Oct 25, 2007||$56,349|
|Community Liaison & Communications Specialist||Life Home Health Care, Inc.||Skokie, IL||Jun 01, 2011||$52,175|
|Community Liaison & Communication Specialist||Assure Home Healthcare, Inc.||Skokie, IL||Sep 26, 2010||$52,175|
|Community Liaison Specialist||Assure Home Healthcare, Inc.||Skokie, IL||Sep 30, 2010||$52,175|
|Community Liaison||Home Health Agency Pinellas Inc.||Clearwater, FL||Oct 21, 2008||$50,482|
|Transportation Designer and Design Community Liaison||Local Motors||Chandler, AZ||Feb 09, 2015||$50,000 -
|Community Liaison||Behavioral Services Center, P.C.||Skokie, IL||Jul 01, 2012||$49,000|
|Hispanic Community Liaison||The Urban Restoration||Charlotte, NC||Aug 10, 2011||$48,001|
|Hispanic Community Liaison||The Urban Restoration||Charlotte, NC||Jul 01, 2011||$48,001|
|Community Liaison||Behavioral Services Center, P.C.||Skokie, IL||Jun 01, 2012||$45,000 -
|Professional and Community Liaison||Compassionate Care Hospice of South Carolina LLC||Columbia, SC||Oct 01, 2012||$45,000|
|Hispanic Community Liaison||The Urban Restoration||Charlotte, NC||Oct 01, 2011||$44,160|
|Community Liaison Specialist||The Gay and Lesbian Community Services Center of Orange County||Santa Ana, CA||Mar 03, 2015||$43,491|
|Care Manager/Community Liaison||Millennia Holdings, Inc.||Los Angeles, CA||Nov 28, 2011||$43,000|
|Minority Community Liaison||Bilingual International Assistant Services||Saint Louis, MO||Nov 05, 2012||$38,610|
|Community Liaison||Behavioral Services Center, P.C.||Skokie, IL||Jun 01, 2012||$38,610|
|Community Liaison Specialist||The Gay and Lesbian Community Services Center of O||Santa Ana, CA||Mar 03, 2012||$38,505|
|Translator/Interpreter Chinese Community Liaison||A Better Today Recovery Services, LLC||Phoenix, AZ||Sep 19, 2012||$34,000|
|Polish & Itialian Community Liaison||Eisenhower Public Library District||Harwood Heights, IL||Jan 24, 2011||$32,286|
|Polish & Itialian Community Liaison||Eisenhower Public Library District||Harwood Heights, IL||Feb 01, 2011||$32,286|
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