Become A Community Liaison

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Working As A Community Liaison

Getting Information
Documenting/Recording Information
Organizing, Planning, and Prioritizing Work
Communicating with Supervisors, Peers, or Subordinates
Performing for or Working Directly with the Public

Deal with People
Unpleasant/Angry People
Stressful
$30,830
Average Salary

What Does A Community Liaison Do At Children's Village

* Poise and an engaging-empathetic communication style based on natural warmth and enthusiasm are the keys to achieving the goals of this job.
* responsible for contributing to the day-to-day operation of the FEC including, helping to develop and maintain a parent/advisory group,
* cultivate relationships with other organizations to collaborate on community needs and services.
* creating a warm and welcoming gathering place where any community resident can go for family support, information and services.
* welcome newcomers, take active steps to recruit volunteers and ensure that they are valued members of the team.
* communicate and create a network of resources by serving on community district committees,
* attending local school meetings,
* building relationships with local faith-based groups, as well as, business associations.
* will promote and recruit for FEC activities, including by giving presentations on the work of the FEC to local community groups

What Does A Community Liaison Do At University of Rochester

* Participates in developing and nurturing collaborative, inclusive relationships between the URMC and the community.
* Work with community groups to develop community health promotion initiatives.
* Identifies opportunities to link URMC resources to community identified needs; and promote the work of the URMC HVTN community health.
* Responsibilities**:
* Under general direction and with latitude for independent judgment:
* Function as a liaison between the community and the HVTN: to disseminate information about the importance of research protocols that may contribute to positive overall health outcomes for the target population.
* Establishes and maintains positive community relationships to engender trust and active involvement in current vaccine trials.
* Educates volunteers and encourages involvement.
* Identify opportunities to develop, implement and support community health promotion initiatives, by linking faculty, staff and students with projects in the community that would increase visibility, increase recruitment opportunities, and encourage community involvement in measureable health improvement results.
* Recruit participants: interviews perspective community participants using unstructured interview.
* Based on information provided, determines if follow up questions are need and asks appropriate follow up questions to gain additional information about their eligibility for specific research studies via: phone, email, social media, and face to face interactions
* Represents the University at community health-related talks and events within URMC and in the community; network with those in attendance to increase awareness of educational resources and seek community feedback on how we can help improve and then connect them with studies in which they may have an interest and/or would be willing to participate in.
* Identify and build relationships with community agencies, for example, area colleges, and other community organizations, including but not limited to Oasis, Assisted Living facilities for the elderly, Urgent Care Centers, Primary Care and other Medical Practices, Veterans Outreach, and other community agencies; and participate in health fairs and community activities, in order to continue to build community trust and engagement.
* Facilitates informational sessions, when appropriate.
* Initiate follow up with community contacts made via e-mail and phone to maintain community relationships.
* The focus will be on developing, implementing and supporting this initiative in a way that is successful both in community participation and in measurable health improvement results.
* Develop, implement, and evaluate customized recruitment strategies for the targeted population.
* Analyses recruitment success and then makes recommendations to leadership for further development of additional strategies.
* Develop processes to help identify opportunities to ensure effective communication with stakeholder groups related to community health improvement activities and other pertinent information.
* Design recruitment flyers; assist with media interviews and news articles to disseminate information about the research studies.
* Collaborates with the URMC Public Relations Department, the GR
* PBRN network, CTSI and other URMC departments to develop new opportunities for recruitment.
* Evaluates advertisement methods and makes recommendations on further development of advertising, education and recruitment.
* Determine appropriate outlets for recruitment; create the online social media options for recruitment, including website development on Twitter, Facebook, and other social media recruitment options and periodic newsletters

What Does A Community Liaison Do At Accentcare, Inc.

* The CML should be able to identify opportunities for building rapport with customers and customer staff.
* Must be able to use basic critical thinking skills to solve orders issues that arise while performing daily activities, which includes escalation to an appropriate person as needed.
* Should be able to manage his/her time sufficiently to complete daily tasks as expected and ensure timely follow-up for orders at designated time points and other times as needed.
* CML must be able to effectively communicate with internal and external stakeholders regarding orders
* Management activities.
* S/he will be part of a branch team that communicates with support and service center staff who may be involved also.
* The ability to effectively communicate using written communication (email) is required.
* Have a basic understanding of computers and be able to learn the EMR system for daily activities.
* Ability to work in a fast paced, multi-task environment with competing priorities
* Willingness to take on new projects and initiatives
* Excellent problem solving and task analysis skills
* Proficient in interacting with and creating a collaboratiVe working environment amongst and stakeholders at all levels of the organization
* Should be able to utilize customer service skills to adapt to multiple different scenarios s/he may encounter during a workday.
* Includes the ability to demonstrate appropriate responses to difficult situations posed by external or internal stakeholders

What Does A Community Liaison Do At Volunteers of America-Greater New York

* _
* Monitor and maintain required information for client attendance, participation, program completion and three months post placement.
* Develop resource binder for communities in which residents will reside and create employment linkages, and linkages to other offsite services.
* Assist with job placement and internships, as well as provide advocacy and support for employment retention.
* Escort clients to appointments and offsite events
* Coordinate special events, graduations and activities.
* Conduct trainings and facilitate groups.
* Focus on the Good Neighbor Policy - developing relationships with businesses and providers in the community
* Dispatching the engagement team to Hot Spots.
* EFFECT ON END RESULTS:_
* Data documenting the programs participants and results is captured and tracked on a daily, weekly and monthly basis.
* Resources for clients to achieve goals are established.
* Participants will be linked to employment and internship opportunities.
* The Community Engagement & Employment Program is marketed, implemented and coordinated efficiently.
* Shelter clients will be engaged and participate in the Community Engagement & Employment Program.
* Participants will develop skills that will help them successfully transition into the community.
* Positive relations will be established and maintained with businesses and other stakeholders in the communities where the Community Engagement & Employment Program takes place

What Does A Community Liaison Do At Atrium Centers

* Grow facility ADC and Quality Mix
* Daily external sales calls to medical referral sources, senior organizations, hospital discharge planners and other community contacts.
* Manage and coordinate referrals from providers with facility staff for smooth admission transition
* Work closely with the facility business development team in the execution of marketing/business development plans.
* Maintain database of existing and potential referral sources.
* Other duties as assigned

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How To Become A Community Liaison

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Community Liaison jobs

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Community Liaison Career Paths

Community Liaison

Outreach Coordinator Program Manager General Manager

Area Manager

7 Yearsyrs

Communications Coordinator Communications Specialist Case Manager

Career Manager

6 Yearsyrs

Registered Nurse Staff Nurse

Case Manager

5 Yearsyrs

Program Director Operations Director Chief Operating Officer

Chief Executive Officer

8 Yearsyrs

Project Manager Program Manager Program Director

Clinical Director

9 Yearsyrs

Licensed Practical Nurse Staff Nurse

Clinical Manager

8 Yearsyrs

Marketing Manager Business Manager Property Manager

Communications Director

7 Yearsyrs

Project Manager Senior Project Manager Program Director

Development Director

9 Yearsyrs

Communications Coordinator Marketing Manager Associate Director

Director Of Admissions

7 Yearsyrs

Business Developer Business Development Manager

Director Of Sales

10 Yearsyrs

Director Of Social Services

6 Yearsyrs

Program Manager General Manager

District Manager

7 Yearsyrs

Therapist Clinical Coordinator Nurse Manager

Health Director

9 Yearsyrs

Therapist Registered Nurse Occupational Health Nurse

Health Services Manager

7 Yearsyrs

Program Manager Marketing Manager

Marketing Director

7 Yearsyrs

Program Director General Manager Account Executive

Marketing Manager

6 Yearsyrs

Business Developer Chief Executive Officer

President/Chief Executive Officer

10 Yearsyrs

Registered Nurse Nurse Case Manager

Program Manager

8 Yearsyrs

Outreach Coordinator Project Manager General Manager

Regional Director

9 Yearsyrs

Marketing Manager Operations Manager Account Executive

Sales Manager

5 Yearsyrs

Average Length of Employment

Community Development Manager 3.1 years
Director Of Communications And Outreach 3.0 years
Community Relations Manager 2.9 years
Community Development Specialist 2.9 years
Community Center Director 2.9 years
Marketing & Community Relations Director 2.9 years
Community Developer 2.8 years
Community Relations Director 2.8 years
Community Relations Representative 2.7 years
Community Service Coordinator 2.6 years
Community Relations Coordinator 2.6 years
Community Educator 2.6 years
Community Relations Specialist 2.5 years
Community Advocate 2.4 years
Clinical Liaison 2.3 years
Community Outreach Worker 2.1 years
Community Outreach Specialist 2.1 years
Marketing Liaison 2.1 years
Outreach Coordinator 2.0 years
Community Liaison 2.0 years
Community Organizer 1.9 years
Community Program Assistant 1.7 years

Top Careers Before Community Liaison

Top Careers After Community Liaison

Community Liaison Demographics

Gender

Female
70.8%
Male
26.9%
Unknown
2.3%

Ethnicity

White
76.8%
Hispanic or Latino
13.9%
Asian
6.6%
Unknown
2.0%
Black or African American
0.7%

Languages Spoken

Spanish
66.9%
French
10.6%
Portuguese
3.5%
German
2.5%
Italian
2.2%
Mandarin
2.0%
Chinese
1.7%
Arabic
1.5%
Hindi
1.2%
Japanese
1.2%
Hmong
1.0%
Russian
1.0%
Korean
0.7%
Cantonese
0.7%
Hebrew
0.7%
Vietnamese
0.5%
Cherokee
0.5%
Dutch
0.5%
Bengali
0.5%
Thai
0.5%

Community Liaison

Unfortunately we don’t have enough data for this section.

Community Liaison Education

Schools

University of Phoenix
20.7%
Florida State University
6.2%
Liberty University
5.8%
Grand Canyon University
5.8%
Michigan State University
5.1%
Wayne State University
4.8%
New York University
4.6%
Arizona State University
4.6%
Capella University
4.6%
Howard University
4.1%
Webster University
3.9%
Florida International University
3.7%
Walden University
3.7%
University of North Texas
3.5%
University of Arizona
3.5%
Texas State University
3.2%
University of Pittsburgh -
3.2%
University of Alabama
3.0%
University of Texas at San Antonio
3.0%
Virginia Commonwealth University
3.0%

Majors

Degrees

Bachelors
40.5%
Masters
28.4%
Other
16.4%
Associate
6.6%
Certificate
4.1%
Doctorate
3.1%
License
0.5%
Diploma
0.5%

Community Liaison

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Real Community Liaison Salaries

Job Title	Company	Location	Start Date	Salary
Latino Community Liaison	Hospice of Santa Cruz County	Scotts Valley, CA	Oct 25, 2007	$56,349
Community Liaison & Communications Specialist	Life Home Health Care, Inc.	Skokie, IL	Jun 01, 2011	$52,175
Community Liaison & Communication Specialist	Assure Home Healthcare, Inc.	Skokie, IL	Sep 26, 2010	$52,175
Community Liaison Specialist	Assure Home Healthcare, Inc.	Skokie, IL	Sep 30, 2010	$52,175
Community Liaison	Home Health Agency Pinellas Inc.	Clearwater, FL	Oct 21, 2008	$50,482
Transportation Designer and Design Community Liaison	Local Motors	Chandler, AZ	Feb 09, 2015	$50,000 - $60,000
Community Liaison	Behavioral Services Center, P.C.	Skokie, IL	Jul 01, 2012	$49,000
Hispanic Community Liaison	The Urban Restoration	Charlotte, NC	Aug 10, 2011	$48,001
Hispanic Community Liaison	The Urban Restoration	Charlotte, NC	Jul 01, 2011	$48,001
Community Liaison	Behavioral Services Center, P.C.	Skokie, IL	Jun 01, 2012	$45,000 - $50,000
Professional and Community Liaison	Compassionate Care Hospice of South Carolina LLC	Columbia, SC	Oct 01, 2012	$45,000
Hispanic Community Liaison	The Urban Restoration	Charlotte, NC	Oct 01, 2011	$44,160
Community Liaison Specialist	The Gay and Lesbian Community Services Center of Orange County	Santa Ana, CA	Mar 03, 2015	$43,491
Care Manager/Community Liaison	Millennia Holdings, Inc.	Los Angeles, CA	Nov 28, 2011	$43,000
Minority Community Liaison	Bilingual International Assistant Services	Saint Louis, MO	Nov 05, 2012	$38,610
Community Liaison	Behavioral Services Center, P.C.	Skokie, IL	Jun 01, 2012	$38,610
Community Liaison Specialist	The Gay and Lesbian Community Services Center of O	Santa Ana, CA	Mar 03, 2012	$38,505
Translator/Interpreter Chinese Community Liaison	A Better Today Recovery Services, LLC	Phoenix, AZ	Sep 19, 2012	$34,000
Polish & Itialian Community Liaison	Eisenhower Public Library District	Harwood Heights, IL	Jan 24, 2011	$32,286
Polish & Itialian Community Liaison	Eisenhower Public Library District	Harwood Heights, IL	Feb 01, 2011	$32,286

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Top Skills for A Community Liaison

Top Community Liaison Skills

Referral Base
Community Outreach
Hospital Staff

You can check out examples of real life uses of top skills on resumes here:

Increased referral base and community visibility.
Created hospital Community Outreach Committee.
Communicated with case managers, physicians, social workers, hospital staff, and clients on a daily basis.
Marketed home health and hospice services to local physicians, hospitals and skilled nursing facilities throughout Gulf Coast Region.
Establish and maintain lines of communication with team members, community leaders, health care professionals, and the collective public.