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Become A Community Liaison

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Working As A Community Liaison

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Community Liaison Do At Children's Village

* Poise and an engaging-empathetic communication style based on natural warmth and enthusiasm are the keys to achieving the goals of this job.
* responsible for contributing to the day-to-day operation of the FEC including, helping to develop and maintain a parent/advisory group,
* cultivate relationships with other organizations to collaborate on community needs and services.
* creating a warm and welcoming gathering place where any community resident can go for family support, information and services.
* welcome newcomers, take active steps to recruit volunteers and ensure that they are valued members of the team.
* communicate and create a network of resources by serving on community district committees,
* attending local school meetings,
* building relationships with local faith-based groups, as well as, business associations.
* will promote and recruit for FEC activities, including by giving presentations on the work of the FEC to local community groups

What Does A Community Liaison Do At University of Rochester

* Participates in developing and nurturing collaborative, inclusive relationships between the URMC and the community.
* Work with community groups to develop community health promotion initiatives.
* Identifies opportunities to link URMC resources to community identified needs; and promote the work of the URMC HVTN community health.
* Responsibilities**:
* Under general direction and with latitude for independent judgment:
* Function as a liaison between the community and the HVTN: to disseminate information about the importance of research protocols that may contribute to positive overall health outcomes for the target population.
* Establishes and maintains positive community relationships to engender trust and active involvement in current vaccine trials.
* Educates volunteers and encourages involvement.
* Identify opportunities to develop, implement and support community health promotion initiatives, by linking faculty, staff and students with projects in the community that would increase visibility, increase recruitment opportunities, and encourage community involvement in measureable health improvement results.
* Recruit participants: interviews perspective community participants using unstructured interview.
* Based on information provided, determines if follow up questions are need and asks appropriate follow up questions to gain additional information about their eligibility for specific research studies via: phone, email, social media, and face to face interactions
* Represents the University at community health-related talks and events within URMC and in the community; network with those in attendance to increase awareness of educational resources and seek community feedback on how we can help improve and then connect them with studies in which they may have an interest and/or would be willing to participate in.
* Identify and build relationships with community agencies, for example, area colleges, and other community organizations, including but not limited to Oasis, Assisted Living facilities for the elderly, Urgent Care Centers, Primary Care and other Medical Practices, Veterans Outreach, and other community agencies; and participate in health fairs and community activities, in order to continue to build community trust and engagement.
* Facilitates informational sessions, when appropriate.
* Initiate follow up with community contacts made via e-mail and phone to maintain community relationships.
* The focus will be on developing, implementing and supporting this initiative in a way that is successful both in community participation and in measurable health improvement results.
* Develop, implement, and evaluate customized recruitment strategies for the targeted population.
* Analyses recruitment success and then makes recommendations to leadership for further development of additional strategies.
* Develop processes to help identify opportunities to ensure effective communication with stakeholder groups related to community health improvement activities and other pertinent information.
* Design recruitment flyers; assist with media interviews and news articles to disseminate information about the research studies.
* Collaborates with the URMC Public Relations Department, the GR
* PBRN network, CTSI and other URMC departments to develop new opportunities for recruitment.
* Evaluates advertisement methods and makes recommendations on further development of advertising, education and recruitment.
* Determine appropriate outlets for recruitment; create the online social media options for recruitment, including website development on Twitter, Facebook, and other social media recruitment options and periodic newsletters

What Does A Community Liaison Do At Accentcare, Inc.

* The CML should be able to identify opportunities for building rapport with customers and customer staff.
* Must be able to use basic critical thinking skills to solve orders issues that arise while performing daily activities, which includes escalation to an appropriate person as needed.
* Should be able to manage his/her time sufficiently to complete daily tasks as expected and ensure timely follow-up for orders at designated time points and other times as needed.
* CML must be able to effectively communicate with internal and external stakeholders regarding orders
* Management activities.
* S/he will be part of a branch team that communicates with support and service center staff who may be involved also.
* The ability to effectively communicate using written communication (email) is required.
* Have a basic understanding of computers and be able to learn the EMR system for daily activities.
* Ability to work in a fast paced, multi-task environment with competing priorities
* Willingness to take on new projects and initiatives
* Excellent problem solving and task analysis skills
* Proficient in interacting with and creating a collaboratiVe working environment amongst and stakeholders at all levels of the organization
* Should be able to utilize customer service skills to adapt to multiple different scenarios s/he may encounter during a workday.
* Includes the ability to demonstrate appropriate responses to difficult situations posed by external or internal stakeholders

What Does A Community Liaison Do At Volunteers of America-Greater New York

* _
* Monitor and maintain required information for client attendance, participation, program completion and three months post placement.
* Develop resource binder for communities in which residents will reside and create employment linkages, and linkages to other offsite services.
* Assist with job placement and internships, as well as provide advocacy and support for employment retention.
* Escort clients to appointments and offsite events
* Coordinate special events, graduations and activities.
* Conduct trainings and facilitate groups.
* Focus on the Good Neighbor Policy - developing relationships with businesses and providers in the community
* Dispatching the engagement team to Hot Spots.
* Data documenting the programs participants and results is captured and tracked on a daily, weekly and monthly basis.
* Resources for clients to achieve goals are established.
* Participants will be linked to employment and internship opportunities.
* The Community Engagement & Employment Program is marketed, implemented and coordinated efficiently.
* Shelter clients will be engaged and participate in the Community Engagement & Employment Program.
* Participants will develop skills that will help them successfully transition into the community.
* Positive relations will be established and maintained with businesses and other stakeholders in the communities where the Community Engagement & Employment Program takes place

What Does A Community Liaison Do At Atrium Centers

* Grow facility ADC and Quality Mix
* Daily external sales calls to medical referral sources, senior organizations, hospital discharge planners and other community contacts.
* Manage and coordinate referrals from providers with facility staff for smooth admission transition
* Work closely with the facility business development team in the execution of marketing/business development plans.
* Maintain database of existing and potential referral sources.
* Other duties as assigned

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How To Become A Community Liaison

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.


Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 


Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.


For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Community Liaison jobs

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Community Liaison Career Paths

Community Liaison
Outreach Coordinator Program Manager General Manager
Area Manager
7 Yearsyrs
Communications Coordinator Communications Specialist Case Manager
Career Manager
6 Yearsyrs
Registered Nurse Staff Nurse
Case Manager
5 Yearsyrs
Program Director Operations Director Chief Operating Officer
Chief Executive Officer
8 Yearsyrs
Project Manager Program Manager Program Director
Clinical Director
9 Yearsyrs
Licensed Practical Nurse Staff Nurse
Clinical Manager
8 Yearsyrs
Marketing Manager Business Manager Property Manager
Communications Director
7 Yearsyrs
Project Manager Senior Project Manager Program Director
Development Director
9 Yearsyrs
Communications Coordinator Marketing Manager Associate Director
Director Of Admissions
7 Yearsyrs
Business Developer Business Development Manager
Director Of Sales
10 Yearsyrs
Licensed Practical Nurse Case Manager Social Worker
Director Of Social Services
6 Yearsyrs
Program Manager General Manager
District Manager
7 Yearsyrs
Therapist Clinical Coordinator Nurse Manager
Health Director
9 Yearsyrs
Therapist Registered Nurse Occupational Health Nurse
Health Services Manager
7 Yearsyrs
Program Manager Marketing Manager
Marketing Director
7 Yearsyrs
Program Director General Manager Account Executive
Marketing Manager
6 Yearsyrs
Business Developer Chief Executive Officer
President/Chief Executive Officer
10 Yearsyrs
Registered Nurse Nurse Case Manager
Program Manager
8 Yearsyrs
Outreach Coordinator Project Manager General Manager
Regional Director
9 Yearsyrs
Marketing Manager Operations Manager Account Executive
Sales Manager
5 Yearsyrs
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Community Liaison Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • German

  • Italian

  • Mandarin

  • Chinese

  • Arabic

  • Hindi

  • Japanese

  • Hmong

  • Russian

  • Korean

  • Cantonese

  • Hebrew

  • Vietnamese

  • Cherokee

  • Dutch

  • Bengali

  • Thai

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Community Liaison

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Community Liaison Education

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Real Community Liaison Salaries

Job Title Company Location Start Date Salary
Latino Community Liaison Hospice of Santa Cruz County Scotts Valley, CA Oct 25, 2007 $56,349
Community Liaison & Communications Specialist Life Home Health Care, Inc. Skokie, IL Jun 01, 2011 $52,175
Community Liaison & Communication Specialist Assure Home Healthcare, Inc. Skokie, IL Sep 26, 2010 $52,175
Community Liaison Specialist Assure Home Healthcare, Inc. Skokie, IL Sep 30, 2010 $52,175
Community Liaison Home Health Agency Pinellas Inc. Clearwater, FL Oct 21, 2008 $50,482
Transportation Designer and Design Community Liaison Local Motors Chandler, AZ Feb 09, 2015 $50,000 -
Community Liaison Behavioral Services Center, P.C. Skokie, IL Jul 01, 2012 $49,000
Hispanic Community Liaison The Urban Restoration Charlotte, NC Aug 10, 2011 $48,001
Hispanic Community Liaison The Urban Restoration Charlotte, NC Jul 01, 2011 $48,001
Community Liaison Behavioral Services Center, P.C. Skokie, IL Jun 01, 2012 $45,000 -
Professional and Community Liaison Compassionate Care Hospice of South Carolina LLC Columbia, SC Oct 01, 2012 $45,000
Hispanic Community Liaison The Urban Restoration Charlotte, NC Oct 01, 2011 $44,160
Community Liaison Specialist The Gay and Lesbian Community Services Center of Orange County Santa Ana, CA Mar 03, 2015 $43,491
Care Manager/Community Liaison Millennia Holdings, Inc. Los Angeles, CA Nov 28, 2011 $43,000
Minority Community Liaison Bilingual International Assistant Services Saint Louis, MO Nov 05, 2012 $38,610
Community Liaison Behavioral Services Center, P.C. Skokie, IL Jun 01, 2012 $38,610
Community Liaison Specialist The Gay and Lesbian Community Services Center of O Santa Ana, CA Mar 03, 2012 $38,505
Translator/Interpreter Chinese Community Liaison A Better Today Recovery Services, LLC Phoenix, AZ Sep 19, 2012 $34,000
Polish & Itialian Community Liaison Eisenhower Public Library District Harwood Heights, IL Jan 24, 2011 $32,286
Polish & Itialian Community Liaison Eisenhower Public Library District Harwood Heights, IL Feb 01, 2011 $32,286

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Top Skills for A Community Liaison


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Top Community Liaison Skills

  1. Referral Base
  2. Community Outreach
  3. Hospital Staff
You can check out examples of real life uses of top skills on resumes here:
  • Increased referral base and community visibility.
  • Created hospital Community Outreach Committee.
  • Communicated with case managers, physicians, social workers, hospital staff, and clients on a daily basis.
  • Marketed home health and hospice services to local physicians, hospitals and skilled nursing facilities throughout Gulf Coast Region.
  • Establish and maintain lines of communication with team members, community leaders, health care professionals, and the collective public.

Top Community Liaison Employers

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