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Become A Community Outreach Worker

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Working As A Community Outreach Worker

  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • $35,000

    Average Salary

What Does A Community Outreach Worker Do

Health educators teach people about behaviors that promote wellness. They develop and implement strategies to improve the health of individuals and communities. Community health workers provide a link between the community, health educators, and other healthcare and social service professionals. They develop and implement strategies to improve the health of individuals and communities. They collect data and discuss health concerns with members of specific populations or communities. Although the two occupations often work together, responsibilities of health educators and community health workers are distinct.

Duties

Health educators typically do the following:

  • Assess the health needs of the people and communities they serve
  • Develop programs and events to teach people about health topics
  • Teach people how to manage existing health conditions
  • Evaluate the effectiveness of programs and educational materials
  • Help people find health services or information
  • Provide training programs for community health workers or other health professionals
  • Supervise staff who implement health education programs
  • Collect and analyze data to learn about a particular community and improve programs and services
  • Advocate for improved health resources and policies that promote health

Community health workers typically do the following:

  • Discuss health concerns with community members
  • Educate people about the importance and availability of healthcare services, such as cancer screenings
  • Collect data
  • Report findings to health educators and other healthcare providers
  • Provide informal counseling and social support
  • Conduct outreach programs
  • Facilitate access to the healthcare services
  • Advocate for individual and community needs

The duties of health educators, also known as health education specialists, vary with their work settings. Most work in healthcare facilities, colleges, public health departments, nonprofits, and private businesses. Those who teach health classes in middle and high schools are considered teachers. For more information, see the profiles on middle school teachers and high school teachers.

In healthcare facilities, health educators may work one-on-one with patients or with their families. They teach patients about their diagnoses and about any necessary treatments or procedures. They may be called patient navigators because they help consumers find out about their health insurance options and direct people to outside resources, such as support groups or home health agencies. They lead hospital efforts in developing and administering surveys to identify major health issues and concerns of the surrounding communities and developing programs to meet those needs. Health educators also help organize health screenings, such as blood pressure checks, and health classes on topics such as installing a car seat correctly. They also create programs to train medical staff to interact more effectively with patients. For example, they may teach doctors how to explain complicated procedures to patients in simple language.

In colleges, health educators create programs and materials on topics that affect young adults, such as smoking and alcohol use. They may train students to be peer educators and supervise the students’ delivery of health information in person or through social media. Health educators also advocate for campuswide policies to promote health.

In public health departments, health educators administer public health campaigns on topics such as emergency preparedness, immunizations, proper nutrition, or stress management. They develop materials to be used by other public health officials. During emergencies, they may provide safety information to the public and the media. Some health educators work with other professionals to create public policies that support healthy behaviors and environments. They may also oversee grants and grant-funded programs to improve the health of the public. Some participate in statewide and local committees dealing with topics such as aging.

In nonprofits (including community health organizations), health educators create programs and materials about health issues faced by the community that they serve. They help organizations obtain funding and other resources. They may educate policymakers about ways to improve public health and work on securing grant funding for programs to promote health and disease awareness. Many nonprofits focus on a particular disease or audience, so health educators in these organizations limit programs to that specific topic or audience. For example, a health educator may design a program to teach people with diabetes how to better manage their condition or a program for teen mothers on how to care for their newborns.

In private businesses, health educators identify common health problems among employees and create programs to improve health. They work with management to develop incentives for employees to adopt healthy behaviors, such as losing weight or controlling cholesterol. Health educators recommend changes in the workplace to improve employee health, such as creating smoke-free areas.

Community health workers have an in-depth knowledge of the communities they serve. Within their community, they identify health-related issues, collect data, and discuss health concerns with the people they serve. For example, they may help eligible residents of a neighborhood enroll in programs such as Medicaid or Medicare and explain the benefits that these programs offer. Community health workers address any barriers to care and provide referrals for such needs as food, housing, education, and mental health services

Community health workers share information with health educators and healthcare providers so that health educators can create new programs or adjust existing programs or events to better suit the needs of the community. Community health workers also advocate for the health needs of community members. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination.

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How To Become A Community Outreach Worker

Health educators need a bachelor’s degree. Some employers may require the Certified Health Education Specialist (CHES) credential. Community health workers typically have at least a high school diploma and must complete a brief period of on-the-job training. Some states have certification programs for community health workers.

Education

Health educators need at least a bachelor’s degree in health education or health promotion. Students learn theories and methods of health behavior and health education and gain the knowledge and skills they will need to develop health education materials and programs. Most programs include an internship.

Some health educator positions require a master’s or doctoral degree. Graduate programs are commonly in community health education, school health education, public health education, or health promotion. A variety of undergraduate majors may be acceptable for entry to a master’s degree program.

Community health workers typically have a high school diploma, although some jobs may require postsecondary education. Education programs may lead to a 1-year certificate or a 2-year associate’s degree and cover topics such as wellness, ethics, and cultural awareness, among others.

Training

Community health workers typically complete a brief period of on-the-job training. Training often covers core competencies, such as communication or outreach skills, and information about the specific health topics that they will be focusing on. For example, community health workers who work with Alzheimer’s patients may learn about how to communicate effectively with patients dealing with dementia.

Other Experience

Community health workers usually have some knowledge of a specific community, population, medical condition, or disability. The ability to speak a foreign language may be helpful.

Licenses, Certifications, and Registrations

Some employers require health educators to obtain the Certified Health Education Specialist (CHES) credential, which is offered by the National Commission for Health Education Credentialing, Inc. To obtain certification, candidates must pass an exam that is aimed at entry-level health educators who have completed at least a bachelor’s degree. To maintain their certification, they must complete 75 hours of continuing education every 5 years. There is also the Master Certified Health Education Specialist (MCHES) credential for health educators with advanced education and experience.

Most states do not require community health workers to become certified, however voluntary certification exists or is being considered or developed in a number of states. Requirements vary but may include completing an approved training program. For more information, contact your state’s board of health, nursing, or human services.

Important Qualities

Analytical skills. Health educators collect and analyze data in order to evaluate programs and to determine the needs of the people they serve.

Instructional skills. Health educators and community health workers should be comfortable with public speaking so that they can lead programs, teach classes, and facilitate discussion with clients and families.

Interpersonal skills. Health educators and community health workers interact with many people from a variety of backgrounds. They must be good listeners and be culturally sensitive to respond to the needs of the people they serve.

Problem-solving skills. Health educators and community health workers must think creatively about how to improve the health of the community through health education programs. In addition, they may need to solve problems that arise in planning programs, such as changes to their budget or resistance from the community they are serving.

Writing skills. Health educators and community health workers develop written materials to convey health-related information. Health educators also write proposals to develop programs and apply for funding.

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Community Outreach Worker Career Paths

Community Outreach Worker
Social Worker Therapist
Case Manager
5 Yearsyrs
Social Worker Therapist Case Manager
Director Of Social Services
6 Yearsyrs
Social Worker Clinician Case Manager
Patient Care Manager
5 Yearsyrs
Program Coordinator Therapist Clinical Supervisor
Clinical Director
9 Yearsyrs
Program Coordinator Consultant Case Manager
Medical Case Manager
8 Yearsyrs
Program Coordinator Team Leader Assistant Director
Center Director
7 Yearsyrs
Home Health Aid Administrator Registered Nurse Case Manager
Clinical Services Director
11 Yearsyrs
Home Health Aid Consultant Principal
Education Director
7 Yearsyrs
Home Health Aid Executive Assistant Assistant Property Manager
Resident Manager
5 Yearsyrs
Health Educator Adjunct Faculty Clinical Social Worker
Senior Social Worker
6 Yearsyrs
Health Educator Team Leader Assistant Director
Director Of Admissions
7 Yearsyrs
Health Educator Team Leader Program Director
Community Relations Director
8 Yearsyrs
Substance Abuse Counselor Clinician Clinical Social Worker
Social Work Case Manager
6 Yearsyrs
Substance Abuse Counselor Clinical Coordinator Registered Nurse Case Manager
Clinical Care Manager
9 Yearsyrs
Substance Abuse Counselor Clinical Social Worker Social Work Supervisor
Director Of Social Work
6 Yearsyrs
Outreach Worker Clinician Nurse Manager
Health Director
9 Yearsyrs
Outreach Worker Ambulatory Care Coordinator Mental Health Case Manager
Housing Case Manager
5 Yearsyrs
Outreach Worker Ambulatory Care Coordinator Registered Nurse Case Manager
Health Care Manager
8 Yearsyrs
Counselor Administrator Business Office Manager
Director Of Admissions And Marketing
7 Yearsyrs
Counselor Instructor Academic Adviser
Senior Program Coordinator
5 Yearsyrs
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Average Length of Employment
Social Worker Aide 2.6 years
Community Educator 2.4 years
Case Worker 2.4 years
Community Worker 2.3 years
Community Liaison 2.3 years
Community Advocate 2.3 years
Outreach Counselor 2.2 years
Outreach Worker 2.1 years
Outreach Assistant 1.4 years
Top Careers Before Community Outreach Worker
Cashier 10.9%
Internship 10.5%
Volunteer 7.1%
Teacher 2.5%
Counselor 2.5%
Top Careers After Community Outreach Worker
Case Manager 10.9%
Volunteer 7.1%
Internship 6.0%
Cashier 4.9%
Teacher 4.2%
Counselor 4.0%
Instructor 2.9%

Do you work as a Community Outreach Worker?

Community Outreach Worker Demographics

Gender

Female

59.3%

Male

25.2%

Unknown

15.5%
Ethnicity

White

56.6%

Hispanic or Latino

20.8%

Black or African American

11.5%

Asian

6.4%

Unknown

4.6%
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Foreign Languages Spoken

Spanish

76.3%

French

6.3%

Portuguese

3.8%

Swedish

2.5%

Khmer

1.3%

Vietnamese

1.3%

German

1.3%

Somali

1.3%

Malay

1.3%

Greek

1.3%

Mandarin

1.3%

Tamil

1.3%

Swahili

1.3%
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Community Outreach Worker Education

Schools

University of Phoenix

16.1%

Springfield College

5.9%

Liberty University

5.9%

Capella University

5.9%

University of Southern California

5.1%

Walden University

5.1%

Coppin State University

5.1%

Cambridge College

5.1%

Mercy College - Dobbs Ferry

4.2%

Southern Illinois University Carbondale

4.2%

Nova Southeastern University

4.2%

Touro College

4.2%

Morgan State University

4.2%

Strayer University

4.2%

Clark Atlanta University

3.4%

Southern Illinois University Edwardsville

3.4%

Temple University

3.4%

Salem State University

3.4%

Widener University

3.4%

Baltimore City Community College

3.4%
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Majors

Social Work

15.5%

Business

11.9%

Psychology

11.7%

Human Services

8.7%

Criminal Justice

7.6%

Nursing

5.0%

Sociology

5.0%

Public Health

4.2%

Liberal Arts

3.8%

Medical Assisting Services

3.8%

Counseling Psychology

2.8%

Health Care Administration

2.8%

Mental Health Counseling

2.6%

Education

2.4%

Health Education

2.2%

School Counseling

2.0%

Elementary Education

2.0%

Public Administration

2.0%

Political Science

2.0%

Management

1.8%
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Degrees

Bachelors

36.0%

Masters

26.3%

Other

21.8%

Associate

8.4%

Certificate

4.6%

Doctorate

1.4%

Diploma

1.0%

License

0.4%
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Top Skills for A Community Outreach Worker

  1. Community Outreach
  2. Referrals
  3. Health Care
You can check out examples of real life uses of top skills on resumes here:
  • Organized and directed community outreach events for at-risk children and adolescents for a local nonprofit organization.
  • Visit community sites to engage individuals eligible for program services and assist with referrals and enrollment into community initiatives services.
  • Assisted other with projects and informed community of health care options at all fun raisers.
  • Organized community health fairs and presentations to business leaders to raise awareness.
  • Maintain information on available community resources, make appropriate and timely referrals for services and provide ongoing coordination of needed services.

How Would You Rate Working As a Community Outreach Worker?

Are you working as a Community Outreach Worker? Help us rate Community Outreach Worker as a Career.

Top Community Outreach Worker Employers

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Jobs From Top Community Outreach Worker Employers

Community Outreach Worker Videos

A Day in the Life of an Outreach Worker

A glimpse in a day of the Outreach Worker

Hidalgo County Promotoras talk about their jobs as community outreach workers

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