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Community outreach worker skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Jessica Clontz,

Jessica Clontz

Below we've compiled a list of the most critical community outreach worker skills. We ranked the top skills for community outreach workers based on the percentage of resumes they appeared on. For example, 17.4% of community outreach worker resumes contained community outreach as a skill. Continue reading to find out what skills a community outreach worker needs to be successful in the workplace.

15 community outreach worker skills for your resume and career

1. Community Outreach

Here's how community outreach workers use community outreach:

Initiated, organized and facilitated community outreach activities for individuals in need.
Supported agency in-house and community outreach functions utilizing multiple resources.

2. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how community outreach workers use community resources:

Established and maintained collaborative working relationships with community resources.
Developed and coordinated community resources.

3. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how community outreach workers use mental health:

Assist consumer in symptom self-monitoring and self management of identified mental health symptoms that interfere with daily living 8.
Conduct home visit inspections on consumers in Department of Mental Health subsidized housing.

4. Crisis Intervention

Here's how community outreach workers use crisis intervention:

Provided crisis intervention services, seeking to address the cause as well as the presenting compliant.
Develop and Implement early outreach to at-risk youth; provide crisis intervention and maintain case files.

5. Public Health

Here's how community outreach workers use public health:

Develop and modify new procedures of public health programs as needed.
Provide in home assessments and teaching follow ups in cooperation with the public health nurse.

6. Community Services

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Here's how community outreach workers use community services:

Provided access to community services and family support.
Coordinated recruiting, screening, and processing of eligible applicants for the Community Services Block Grant programs.

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7. Substance Abuse

Here's how community outreach workers use substance abuse:

Facilitate agency substance abuse group.
Serve as an advocate and assist clients in identifying risk reduction strategies and modifying behaviors as it relates to substance abuse.

8. Community Events

Community events are the events scheduled within the community.

Here's how community outreach workers use community events:

Participate and attend professional development seminars and conventions as well as various community events and program promotions.
Provided outreach and awareness through education and health risk assessments at community events and community presentations.

10. Community Organizations

Community organizations refers to a form of social or volunteer work that focuses on bettering a community. This may be a community defined by geographic boundaries or by a person's racial or sexual identity. These organizations are often nonprofits that help groups of people affected by natural disasters or hate crimes.

Here's how community outreach workers use community organizations:

Served as liaison for communities with professional, business and civic groups, community organizations and individuals.
Offered support, referrals, and resources for families through knowledge of local community organizations and resources.

11. Outreach Events

Here's how community outreach workers use outreach events:

Provide support in participation in and execution of outreach events and activities, including staffing information booths and assisting with set-up.
Inventory, pack , and load supplies in plastic bins for outreach events.

12. Medical Appointments

A medical appointment is a scheduled / specific day and time for a person to be examined or treated by a physician, nurse, or other licensed healthcare professional. The aim of the medical appointment is for the physician to be able to identify health problems or illnesses at an early stage.

Here's how community outreach workers use medical appointments:

Facilitated, advocated, and transported students/patients to all medical appointments.
Transport person served to medical appointment and psychiatric services as necessary.

13. Health Fairs

Here's how community outreach workers use health fairs:

Collaborated on establishing health fairs and delivered presentations.
Conduct on site presentations for Community Based Organizations, Health Fairs as well as screen potential clients on site.

14. Community Health

Community health is a category of medical speciality that places its attention on the well being of people. The main focus is mental and physical well-being of these people located in a specific region geographically. It seeks to help community people maintain and enhance their health in order to prevent disease spread.

Here's how community outreach workers use community health:

Conducted community health education as needed.
Work evening and weekend hours to accommodate home visits and community health events.

15. Child Care

Child care means the care, supervision, or guidance of a child by a person other than the child's parent, guardian, or custodian for periods of less than 24 hours. Childcare could be either center-based such as a daycare or a nursery or home-based care such as nannies or family daycare.

Here's how community outreach workers use child care:

Assisted with Center activities & child care during activities/groups
Assist adolescents in locating child care providers to include school base day care centers geared towards students with infants.

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What skills help Community Outreach Workers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on community outreach worker resumes?

Jessica Clontz

Assistant Teaching Professor, Human Development and Family Studies, Program Coordinator, HDFS, Pennsylvania State University

The skills employers are looking for include teamwork, leadership, creativity, and flexibility. Although many agencies have moved to a remote service delivery model, professionals are still working as a team to meet client needs effectively. Employers want leaders who are not afraid to take on responsibility and communicate assertively. Working in human services requires you to think on your feet... a lot! Being creative will allow you to meet clients where they are instead of where you want them to be. The pandemic has made flexibility a necessary skill for all human service professionals. Schedules and activities can change at a moment's notice; therefore, you must be able to quickly adapt.

What soft skills should all community outreach workers possess?

Jessica Clontz

Assistant Teaching Professor, Human Development and Family Studies, Program Coordinator, HDFS, Pennsylvania State University

Although the pandemic has changed much of how the human services field functions, the most important skills remain the same: compassion, empathy, creativity, maintaining personal wellness, and holding space for others. With millions of people grieving sudden deaths of loved ones, professionals will need to be prepared to be a witness and hold space for that grief. To avoid compassion fatigue and burnout, it will be helpful for professionals (and employers!) to make personal wellbeing a priority and encourage a balance between work and other fulfilling endeavors.

What hard/technical skills are most important for community outreach workers?

Jessica Clontz

Assistant Teaching Professor, Human Development and Family Studies, Program Coordinator, HDFS, Pennsylvania State University

The pandemic forced us to redesign service delivery; therefore, professionals will need to demonstrate proficiency in tech skills such as setting up and hosting a teleconference, helping clients navigate online services, and leveraging social media for your agency. Although marketing on social media is not usually what professionals in the human services field expect to be doing, it is a necessary component among thriving organizations. Cultivating an engaging presence on social media and other platforms helps reach more people who may be in need of your services.

What community outreach worker skills would you recommend for someone trying to advance their career?

Dr. Susan Reay

Assistant Professor, University of Nebraska at Omaha

The year after high school students are growing and changing. This year is about self-exploration, regardless of whether or not you are enrolled in an institution of higher learning. I recommend that individuals who decide not to enroll in higher education directly after high school take time to reflect on what they are learning, who they are, and learn from the world around them. Journaling is a great way to do this, or photography or other creative means of reflection.

What type of skills will young community outreach workers need?

Dr. Jessica Burke

Associate Professor of Sociology, Francis Marion University

Here are the skills I think graduates will need in the coming years: Technological skills and communication skills. The ability to work via the Internet and using video conferencing software will be very important, and along with this very important skill, graduates will need to be able to construct a professionally written e-mail and have really good verbal communication skills. Finally, being able to manage one's time will be extremely important, especially for those who are working from home to ensure deadlines are met, etc.

Do you want to know more?

List of community outreach worker skills to add to your resume

The most important skills for a community outreach worker resume and required skills for a community outreach worker to have include:

Community Outreach
Community Resources
Mental Health
Crisis Intervention
Public Health
Community Services
Substance Abuse
Community Events
Social Services
Community Organizations
Outreach Events
Medical Appointments
Health Fairs
Community Health
Child Care

Primary Care
Community Agencies
Treatment Plan
Outreach Services
Local Community
Pregnant Women
Hiv Testing
Emotional Support
Health Insurance
Health Issues
Scheduling Appointments
Support Services
at-Risk Youth
Educational Materials
TB

Domestic Violence
Law Enforcement
Street Outreach
Outreach Efforts
Latino
Alcohol Program
Informational Materials
Intake Process
Local Agencies
Health Education Programs
Hepatitis
Anger Management
Community Residents
Tuberculosis
WIC

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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